Texas A&M International University Assessment Outcomes Matrix College of Business Administration

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1 College of Business with a major in Accounting (BBA) (Spring 2003) with a major in Accounting (BBA) (Fall 2003) Each semester Students will have a basic understanding of accounting concepts. Each semester Students completing the BBA in Accounting will have a basic understanding of accounting concepts. Success is deemed to be a 70% attainment in each area (average of all being below 50% attainment. Success is deemed to be a 70% attainment in each area (average of all being below 50% attainment. In the managerial area, there was a 57.7% attainment rate. In the financial area, there was a 49.4% attainment rate. Overall, there was a 48.2% attainment rate. Overall performance produced an attainment level of 44.15%. On the managerial concepts there was a 61.28% attainment rate. On capital budgeting concepts, there was a 35.64% attainment rate. On financial accountings concepts, there was a 35.32% attainment rate. On advanced financial concepts, there was a 42.91% attainment. The department voted to adopt a financial managerial split for teaching the principles of accounting and is considering adding a required lab to be taken concurrently with the first intermediate course. The faculty recommended that a required lab in accounting applications be added to the program to be taken concurrently with the first intermediate financial accounting course. Page 1 of 17

2 College of Business with a major in Accounting (BBA) (Spring 2004) Each semester Students completing the BBA in Accounting will have a basic understanding of accounting concepts. Success is deemed to be a 70% attainment in each area (average of all being below 50% attainment. Overall performance produced an attainment level of 43.33%. On the cost accounting portion, there was a 65.7% attainment rate. On managerial concepts, there was a 40% attainment rate. On financial accounting concepts, there was a 40.07% attainment rate. On taxation concepts, there was a 32.97% attainment rate. On auditing concepts, there was a 42.96% attainment rate. The faculty recommended that required labs in accounting applications be added to the program to be taken concurrently with the intermediate accounting courses. Page 2 of 17

3 College of Business Course final with a exam; ETS Concentration in undergraduate Business Business exam (BBA) (Spring 2003) Dr. Antonio Each semester Graduates will demonstrate competency in communication skills. The undergraduate Major Field Test in Business produced and graded by the Educational Testing Service will be used to determine mastery of the common core. The test will be given to graduating business students. (continued) (1) Success in assessing written communication skills will be 70% attainment overall (average of all student scores for the topic) with no area being below 50%; (2) Success in assessing the business core will be 70% attainment overall (average of all student scores for the topic) with no area being below 50% attainment. One hundred final examination essays were selected from three sections of the business communication course. From this group, a random selection of twenty papers were read and scored. No spelling errors were observed due to the use of spell checker software. No capitalization errors were observed due to the selfcorrecting nature of Word and WordPerfect. Three punctuation errors were observed involving the omission of commas; (continued) The faculty decided to continue to monitor the final writing project in this class; however, the evaluation criteria will be changed to an evaluation of clarity, style and grammar (including sentence structure) for Fall 2003; Due to the small number of students taking the ETS test and the fact that some of the students that took the exam were sophomores and juniors, no corrective action was initiated as a result of these scores. The examination will be administered again to seniors only. Page 3 of 17

4 College of Business with a Concentration in Business (BBA) (Spring 2003) Dr. Antonio (continued) The assessment indicators are accounting, economics, management, quantitative business analysis, finance, marketing, legal and social environment, and international issues. Our benchmark for success is that students will perform overall at the mean score of 152 reported for institutions that administered the test during Spring 2003 and at the assessment indicators mean scores reported for the institutions that administered the test during Spring the mean score for the 17 students taking the examination was out of a possible 200 producing an attainment of 67.4%. All areas scored below the benchmark. Page 4 of 17

5 College of Business Course final with a exam; ETS Concentration in undergraduate Business Business exam (BBA) (Fall 2003) Dr. Antonio Each semester Graduates will demonstrate competency in communication skills. The undergraduate Business test produced and graded by the Educational Testing Service will be used to determine mastery of the common core. Overall, the percentage of acceptable answers for communication skills should exceed 70%; in each category the percentage should exceed 75%; Success in assessing the business core will be 70% attainment overall (average of all student scores for the topic) with no area being below 50% attainment. Overall, the rate of acceptable answers was 71.21%. The benchmark of 75% was met for all areas except grammar; The mean score was out of a possible 200 producing an attainment of 74.0%. All areas scored below the benchmark. Additional emphasis will be placed upon grammar during Spring A similar procedure will be used to evaluate communications skills in Spring 2004, with the following improvement: the Communications faculty will request that students, as part of a late semester examination, respond to a written assignment provided by the COBA SACS/AACSB Standards committee (e.g., a letter to a firm requesting product information and availability). A random sample of responses will be selected and evaluated by the SACS/AACSB Standards committee based upon the criteria used in Fall Some of the students taking the examination had not taken the introductory classes in marketing and finance. The exam will be administered again to graduating (senior) students only. Page 5 of 17

6 College of Business with a Concentration in Business (BBA) (Spring 2004) Dr. Antonio Course Final Exam; ETS undergraduate Business exam; general perception instrument Each semester (1) Graduates will demonstrate competency in communication skills. (2) Students will demonstrate a basic understanding of the concepts included in the COBA common business core. (3) Students will perceive program to be a valuable educational experience. (1) Overall, the percentage should exceed 70%; in each category the percentage should exceed 75%; (2) Our benchmark for success is that students will perform overall at the mean scores reported for all institutions that administered the test during Spring 2003; (3) Students will perceive program to be a valuable educational experience. (1) Overall, the percentage of acceptable answers was 67.52%. Grammar failed to meet the benchmark. (2) The mean score for the 119 students taking the examination was versus a mean of 152 for all institutions that administered the test during Spring No area met the benchmark. (3) The independent statistical analysis provided by the survey indicates that students overall perceive program to be of value. Only two major areas of concern emerged from the survey. Students expressed the desire for more night-time courses and students wanted greater accessibility to computer resources. Added emphasis will be placed upon this aspect of communications during Fall In addition, the College of Business will increase the recruiting of faculty in this field. Departments will make appropriate modifications to the content and coverage of the common core courses and the test will be repeated during Fall Scheduling is being reviewed to accommodate both more evening courses and greater accessibility to computing facilities. Page 6 of 17

7 College of Business Course Final with a Exam major in Management Information Systems (BBA) Dr. Ned Kock Each semester The graduate will have a basic understanding of systems concepts. Success is deemed to be a 70% attainment in each area (average of all being below 50%. The areas are: General system concepts; Networking concepts; Systems management concepts; and Database concepts. Data were collected from 18 seniors in the MIS 4390 class. The results of the test, by knowledge area, are (with Fall 2003 results in parenthesis): General system concepts 72.78% (58.73%); Networking concepts 52.22% (77.78%); Systems management concepts 74.79% (41.67%); Database concepts 44.44% (70.37%). Overall, the average score was 63.82% (448 of 702 questions answered correctly). This is a slight decrease in overall performance compared to Fall 2003 (65.91%) and Spring 2003 (64.43%). New faculty with expertise in the area of Database and Networking will be joining the department in Fall Several teaching assignments have been changed due to other changes in the faculty. Page 7 of 17

8 College of Business with a Concentration in International Economics (BBA) (Spring 2003) Dr. Pedro Albuquerque Course final exam Each semester Students should be able to read and interpret economic press releases. During the final examination in an upper division economics course, a passage of reading from a Federal Reserve Press Release will be included with two objective questions assessing the student s understanding of the release. Success is determined to be 70% over all attainment with no question being below 50% attainment. 89% attainment on question 1 and 66% attainment on question 2. The overall average on the two questions was 78% correct. The results show that the goal was met and the department voted to continue monitoring the program and to administer a revised test in the Spring with a Concentration in International Economics (BBA) (Spring 2004) Dr. Pedro Albuquerque Course final exam Each semester Students completing An objective test the BBA in developed by members Economics will of the department was have a basic given to all graduating understanding of students majoring in economics economics. Success is concepts. deemed to be a 70% attainment in each area (average of all student scores for the topic) with no area being below 50% attainment. Overall performance produced an attainment level of 73.33%.All areas tested met the benchmark. After reviewing the results, the faculty recommended that students be tested in other areas of economics in the Fall Page 8 of 17

9 College of Business with a Concentration in Finance (BBA) (Spring 2003) Dr. Jorge Brusa Each semester Graduates will demonstrate competency in the use of financial calculators. Students were given a On eight of the eleven series of problems requiring the use of financial calculators. Success is 70% of the students determining the correct answers with no question averaging below 50% attainment. questions, the attainment rate was less than 50%. The overall average was 34.7 %. Finance courses will be revised and more assignments will be given and examples provided to enhance the skill of solving financial problems using financial calculators. A new test will be given in Spring 2004 to measure the effects of the proposed revisions. with a Concentration in Finance (BBA) (Spring 2004) Dr. Jorge Brusa Each semester Students completing the BBA in Finance will have a basic understanding of finance concepts. An objective test developed by members of the department was given to all the graduating students majoring in finance. Success is deemed to be a 70% attainment in each area (average of all being below 50% attainment. Overall performance did not After reviewing the results, the faculty meet the benchmark. No area recommended that labs be added to the tested met the benchmark. investments and bank management courses to start addressing learning deficiencies in those areas. A new test will be given in Fall 2004 to measure the effects of the proposed revisions. Page 9 of 17

10 College of Business with a Concentration in Management (BBA) (Spring 2004) Dr. Antonio Dr. Pedro Hurtado Each semester Students completing the BBA in Management will have a basic understanding of management concepts. An objective test developed by members of the department will be given to all the graduating students majoring in management. Success is deemed to be a 70% attainment in each area (average of all student scores for the topic) with no area being below 50% attainment. Although overall the results did not meet the expected goal of 70% attainment, the objective of at least 50% attainment in every area was met. Faculty will review the content and coverage of organizational theory and ethics in order to increase student performance in those fields. A new test will be given in Fall with a Concentration in Marketing (BBA) (Spring 2004) Dr. Jyotsna Mukherji Each semester Students completing An objective test the BBA in Marketing will have a basic understanding of marketing concepts. developed by members of the department will be given to all the graduating students majoring in marketing. Success is deemed to be a 70% attainment in each area (average of all being below 50% attainment. Although overall the results did not meet the expected goal of 70% attainment, the objective of at least 50% attainment in every area was met. Faculty will review the content and coverage of all areas in order to increase student performance in those fields. A new test will be given in Fall Page 10 of 17

11 College of Business Master of Business (MBA) (Spring 2003) ETS graduate Business exam; Videotaped student presentations Each semester Students completing the masters program in business administration will demonstrate mastery of basic business concepts. Masters graduates of the business administration program must have demonstrated professional level communication skills. (1) The graduate Business test produced and graded by the Educational Testing Service will be used to determine mastery of the common business concepts. Success will be 70% attainment overall (average of all being below 50% attainment. (2) Videotaped presentations will be reviewed and rated to evaluate the speaking ability, use of PowerPoint presentation software, and level of composure. Success is a 70% attainment overall with not less than a 50% attainment in each area. (1) The mean scale score was out of a possible 300 producing an attainment of 78.5%. (2) The overall performance of the class was rated at 72.7% attainment. All areas met the benchmark. Although the goals were met, the faculty decided to continue to administer this test in the Spring 2004 semester. Due to the small number of students taking the examination and the improper administration of the examination, no corrective action was initiated as a result of these scores. The examination will be administered to graduating students in Fall The goals were met with respect to communication skills. Page 11 of 17

12 College of Business Master of Business (MBA) (Fall 2003) ETS graduate Business exam; general perception instrument Each semester (1) Students completing the masters program in accountancy will demonstrate mastery of basic business concept. (2) Students will (1) The graduate Business test produced and graded by the Educational Testing Service will be used to determine mastery of the common business concepts. Success will perceive program to be 70% attainment be a valuable educational experience. overall (average of all being below 50% attainment. (2) A general perception test will be administered in the capstone graduate Business course. (1) The mean scale score was out of a possible 300 producing an attainment of 79%. (2) Majors in the pertinent areas appear to perceive that they have received a good educational experience. The major area of concern that emerged from the survey was the students desire for greater accessibility to computer resources. (1) The goal was met. The ETS test will be administered to graduating MBA students only in the Spring (2) Scheduling is being reviewed to accommodate greater accessibility to computing facilities. Page 12 of 17

13 College of Business Master of Business (MBA) (Spring 2004) ETS graduate Each semester (1) Students Business exam; completing the general masters program in perception accountancy will instrument demonstrate mastery of basic business concepts. (2) Students will perceive program to be a valuable educational experience. (1) The graduate Business test produced and graded by the Educational Testing Service will be used to determine mastery of the common business concepts. Our benchmark for success is that students will perform at the mean scores reported for all institutions that administered the test during Spring (2) The AACSB/ Educational Benchmarking, Inc.(EBI) MBA Exit Study Survey was administered to 31 graduating masters students. (1) Overall our students did The faculty recommendation is to make not place at the 50th percentile of all institutions that administered the test during Spring (2) In overall satisfaction our masters program ranked 5 out of 7 when compared to the self-selected peer institutions. Although the overall mean satisfaction index for our masters program was less than that of our peer institutions, the difference was not statistically significant. appropriate modifications to the content and coverage of the common business core of the MBA program. The test will be repeated during Fall The results are being evaluated by the college s departments in order to review the coverage and breadth of core business courses and to review the level of support that faculty provide to the students in these courses. The survey will be administered again during the Fall Page 13 of 17

14 College of Business Master of Business with a major in International Banking (MBA-IBK) (Spring 2004) Dr. Pattanaporn Kitsabunnarat Master of Business in International Trade (MBA-IT) (Spring 2004) Dr. Michael Patrick Each semester Students completing An examination the masters program designed by a will demonstrate committee of the mastery of basic department faculty will banking concepts. be administered in a graduate class composed of banking majors. Success will indicate a 75% mastery of the topics with no single area falling below 50%. Each semester Students completing An examination the masters program designed by a will demonstrate committee of the mastery of basic department faculty will trade concepts. be administered in a graduate class composed of international trade majors. Success will indicate a 75% mastery of the topics with no single area falling below 50%. The test was administered to 3 students and produced an overall attainment rate of 64.4%. Only the area of International Finance met the benchmark. The test was administered to 5 students and produced an overall attainment rate of 65%. All areas met the benchmark. The course in international banking will be revised for content and coverage. The test will be given again to graduating students in Fall The test will be given again in the Fall Page 14 of 17

15 College of Business Master of Professional Accounting (MPAcc) (Spring 2004) Each semester Students completing the masters program in accountancy will demonstrate mastery of basic accounting concepts. An examination designed by a committee of the department faculty will be administered in a graduate class composed of accounting majors. Success will indicate a 75% mastery of the topics with no single area falling below 50%. The test was administered to 14 accounting majors and produced an overall attainment rate of 50.5%. The areas of code of conduct and taxation did not meet the benchmark. The courses in accounting ethics and taxation will be reviewed and the test will be given again in Fall Page 15 of 17

16 College of Business Master of Science in Information Systems (MS-IS) Dr. Ned Kock Course Final Exam Each semester Students completing An objective test the Master of Science in Information Systems will have a understanding of system concepts. developed by members of the department will be given to all the students attending a required graduate course measuring the student s knowledge in the areas of: General Systems Concepts; Networking Concepts; Systems Management; Database Concepts; and Programming Concepts Success is deemed to be a 70% attainment in each area (average of all being below 50%. The test was administered as part of the CIS 5390 capstone course. Prior to the administration of the test, the students were given three twenty-minute review sessions as part of the three lectures preceding the administration of the test. Nineteen (19) students submitted responses to the test. The following results were achieved (Fall 2003 results are presented in parenthesis): General Systems Concepts 72.25% (58.04%); Networking Concepts 34.21% (33.08%); Systems Management 77.73% (56.21%); Database Concepts 75.79% (66.15%); Programming Concepts 84.69% (74.83%). New faculty with expertise in the area Networking will be joining the Department in Fall Several teaching assignments have been changed due to other changes in the faculty. Page 16 of 17

17 College of Business International Business (PhD) Dr. Tagi Sagafi-Nejad Surveys Annual To provide rigorous training in the discovery, acquisition, creation, extension, application and dissemination of knowledge of international business administration. To educate instructors, researchers, managers, executives and scholars. To prepare the next generation of research scholars in the methods, discovery, and dissemination of new knowledge concerning international business. All Ph.D. students will submit and have at least one paper published in a refereed journal. All Ph.D. students will attend at least one professional meeting per year. All Ph.D. students will make at least one presentation at an annual professional meeting or at a professional seminar/workshop. Program was implemented Fall 2004 with 8 students in the cohort. First assessments will be conducted at the end of the first year. Program was implemented Fall 2004 with 8 students in the cohort. First assessments will be conducted at the end of the first year. Page 17 of 17

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