The top twenty Cloud companies in the UK

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1 Summer 2013 cloudex 20:20 The top twenty Cloud companies in the UK In 2013 we launched Cloudex 20:20, our search for the UK s 20 leading independently-owned Cloud technology businesses. Having drawn up a shortlist, we then invited a panel of industry experts to adjudicate on a final top 20. Cloudex 20:20 is based on more than simply turnover or profit growth. Panel members took into account other metrics including growth prospects, innovation and global competitiveness. Our top 20 (in alphabetical order) The shift to the Cloud poses challenges and opportunities in equal measure for industry players. There can be little doubt now that the Cloud represents a critical strategic area for the IT industry. As one of our judges Neville Davis sums up: "The Cloud has been talked about for 15 years but it is only over the last three or four years that all the components have come together and the drive towards the Cloud has gained real momentum for suppliers and customers alike. If a customer is not thinking about the Cloud then there is something wrong, while on the supply side if there is not a Cloud component in your offering then you are in trouble. There are a lot of businesses that have absolutely got it though, they have got the shift and are addressing it." It is precisely these companies which we have profiled in our Cloudex 20:20 programme. As Davis adds: "The study confirms that the UK has grasped these opportunities pretty well and that we have some very interesting businesses in this market." The theme is echoed by fellow judge Angela Eager. "The UK now has a host of good Cloud companies and a lot coming through," she adds. "We have the innovation and the talent, and the UK has been one of the most willing countries to adopt the Cloud." Judge Stephen Warshaw says the best entries on offer tended to be straight SaaS companies providing real services to b2b customers, while a number really caught the eye in terms of the offering they were giving to customers. "There were definitely some companies to watch who were doing some unusual things such as analysing social networks or SMS messages, or who had strong value-added offerings in areas such as tourism, insurance and local government." Challenges Davis says there are now two clear types of companies in this field, those that were pure play Cloud businesses from day one, and those that have had to re-engineer their businesses from a more traditional model to a Cloud model. He says that the companies in the latter category face significant challenges as they grapple with this transition. "They have realised that they have to substantially change their business, and it was clear from the entries that some companies are further down this path than others. Aquarium Software Acturis Cobweb Solutions Concirrus Conversocial Covalent Software Dynmark Exceedra FairFX Fourth Livebookings MPP Global Solutions NetDespatch Rivo Software SecureData Skyscape Cloud Services Sparesfinder Staffcare Valueworks VOSS Solutions

2 cloudex Summer 2013 Most are doing the right things but they still have a way to go before they are fully established. For these firms the most crucial thing is to be ruthless about it. Once your business has shifted you then need to say 'that's it, we're not doing traditional software anymore'. There is no alternative." Davis says a particular challenge is to radically redesign software and make it function in a totally different way. He says another challenge is keeping investors on board. Revenues and profits for these companies will fall before they rise again so investors have to keep faith. The days of the traditional model where you sold a licence on day one for a chunky fee have long gone and have now been replaced by a pay-as-you-go system. Although you can sustain customers for the longer term there is a short term dip in finances which can be quite painful." Ultimately cash is cash, says Davis. "These types of companies will invariably need extra cash to bridge this period. But investors need to keep faith because the company will come out of the other end stronger with more resilient revenues and cashflow. There is also a cultural shift in the business to deal with. The salesforce will be used to being rewarded for selling big licences. Now it is selling something that does not come with a big slug of revenue so you are having to change the selling mindset." Eager says there are "changes and challenges" on every front for these companies whether it be the revenue or business model they adopt or how they develop the software and then support it. "You cannot just change one thing at a time, there are major operational challenges," she adds. Eager agrees that a lot of these companies are struggling to make profits. "Everyone is involved in a market share land grab and so a lot of money is going into sales and marketing. Profits are a long way off on the horizon for some of these companies." However Eager doesn't think we are going to see another dotcom crash. "Ultimately this is an industry based on real products and good technology. Companies have good business propositions which gives good visibility." However Eager does think we have now been through the golden age of SaaS pricing. "Suppliers are now going to have to look at different ways of pricing and packaging various assets." Eager adds that visibility is another problem for a lot of companies in this space. "When you are operating in a market that is dominated by larger names with money to put into sizeable marketing campaigns that creates challenges. Talent retention is another big issue for these smaller firms. Getting and holding on to experts in this field is a big deal, skilled people are in high demand right now." Funding Warshaw says the challenge for Cloud businesses is to ensure they evolve and get the funding they need to continue, and are not "outrun" by larger, richer companies who can move faster. "Even if you only have a six or 12 month lead on the big boys you've got to get your marker down. These smaller players have to cut their cloth with the funding they have." Warshaw adds that a lot of companies in our Cloudex list are funded by private individuals but that shouldn't come as a surprise. "Many of these companies are too small to attract PE money although underneath that I was rather surprised that there weren't more true risk VC funds putting money into this market. That is probably a wider weakness in the UK. It remains a challenge to get early stage funding." Warshaw says timing is now criticial for these companies. "Most of our entrants were only turning over a few million pounds. They have got to get through to the next stage and scale the business. The challenge is how quickly you can get to scale. For some of these companies there is even an opportunity to go international but how will they fund that?" Eager says there are major opportunities abroad for Cloud players. "In terms of exporting what we do everyone thinks they should go to the US first, but Europe is actually a market we should be taking a close look at too. Across the rest of Europe SaaS adoption is lower so there are huge opportunities there." Fellow panellist Emma Rodgers, from Clearwater, said the Cloudex 20:20 survey Judging panel Neville Davis, Chairman, SecureData; Fourth; Amor Group; Ascribe Group Angela Eager, Research Director, TechMarketView Stephen Warshaw, Portfolio Director, Hg Capital & Chairman, TeamSystem Steve Garnett, European Chairman, Salesforce.com Emma Rodgers, Director, TMT Market Intelligence, Clearwater International had shown just how rapidly the market for Cloud technologies is growing as businesses realise the benefits that come from utilising the Cloud, such as scalable storage, access to superior technology and the ability to cut down on capital expenditure. Behind all of this there is a legion of innovative businesses that are among the fastest growing in the UK, and our survey was able to highlight and celebrate these companies, many of whom fall below the radar. As our judges remarked, our survey showed the tremendous opportunities and challenges that these companies face as they race to become market leaders in their specific field.

3 Our top twenty Aquarium Software Location: Manchester / Aquarium recognised the benefits that could be achieved through a true SaaS solution and developed its multi-tenanted web based solution from the ground up with SaaS at the forefront of its design. The provider's core 'Aquarium' product brings together into a single solution the core elements of CRM, business process automation and case management. The product lends itself well to any repeatable process and especially those that are high volume in nature and administration-intensive. As such Aquarium's key markets are insurance, legal, consumer financial claims, debt management and debt collection. The company says its price-point and transaction-based business makes it highly competitive against the more mainstream application providers. The business has also created two new businesses from the core Aquarium solution that make use of its underlying technology. ChorusHR, a web-based HR solution that provides SMEs access to a HR solution; and Aquarium Card Management Solutions (ACMS), which provides pre-paid card solutions to both the public and private sectors in areas such as social care, housing associations, credit unions and debt management. Although the vast majority of revenue comes from the UK, Aquarium also has clients in Europe and North America, and recently incorporated Aquarium Software Inc based out of New York to service its current and future North American clients. Acturis Location: London / Acturis is a SaaS platform for the general insurance industry and its clients include many of the UK's top commercial insurance brokers. The company says its key innovation has been to introduce electronic trading and processing between insurance brokers and insurance underwriters in the UK commercial insurance market. The business provides a complete integrated solution for clients to help them run their business, ranging from web quotes to claims administration, document management, accounting and management information. The company says the key benefit it can offer to clients is a complete, managed solution for their entire business process, and embedded within it is an electronic trading system which enables them to trade commercial insurance business electronically. Says the company: "The key benefit to our insurer clients is that they can deploy a multi-channel electronic trading platform for commercial insurance at low cost, low risk and in a few months without the need for huge, multi-year, high risk developments of their legacy systems. In effect they can shrink-wrap the legacy systems and feed the minimum data to them from the Acturis System for completed electronically traded business." Cobweb Solutions Location: Fareham / Cobweb, which has gold status in Microsoft's hosting category, is one of the largest independent hosted exchange providers in Europe, delivering a range of hosted communication tools to more than 5,000 small and medium-sized business customers. Starting out more than a decade ago as an application service provider and early adopter of Microsoft Exchange, Cobweb is one of the longest established hosted exchange providers in the world, a longevity which has given it invaluable experience and the knowledge to offer its customers a specialist service. Cobweb continually focuses on researching, creating and adapting technical solutions, and strongly believes in making investments that will cater best for its customers. In 2007 the company partnered with Parallels.com to provide customers with a management control panel and billing system that is active all the time, further improving the simplicity and reliability of managing a customer s services. As well as the gold status, Cobweb is one of only a small number of worldwide MVPs (Microsoft Most Valued Professionals) and has a number of qualified MCPs (Microsoft Certified Professionals) as part of its team. The company says this close partnership with Microsoft is critical to its success. Concirrus Location: London / Concirrus has built its business on organising a Cloud-based platform and creates solutions that link remote assets such as smart meters, cars, ticket machines and vending machines to back office systems to provide real-time information on their performance. Customers can then see how remote assets are performing and can provide preventative maintenance, bill more accurately, and drive efficiences through the supply chain. The nature of its solutions inevitably means it favours customers with remote field based equipment such as utilities, vending companies and security firms. As the company says: "We are leading customers into the Cloud, challenging their status quo and helping them transform their business from product to service oriented." Concirrus operates the solutions on a SaaS basis and offers a complete connectivity solution including the provision of hardware, communications and Cloud platforms. The company operates primarily in the smart energy, insurance and custom solutions markets, and its revenue model is built around a mix of hardware, consulting and recurring monthly service fees.

4 cloudex Summer 2013 Conversocial Location: London / Conversocial is a social customer service solution used by social customer care teams to help them identify, manage and respond to customer issues on Facebook and Twitter. The company specifically focuses on developing sophisticated technologies that can help customers tackle high-volume, diverse social communication. Its prioritization engine uses machine-learning and natural language processing to highlight messages that need an immediate response. Its primary customer base is large b2c companies and it has customers in retail, finance, hospitality, telecommunications and the travel industries. Conversocial say that by effectively responding to customer issues online, its clients are able to decrease negative sentiment, increase productivity, reduce response times and improve the quality of customer insight extracted from social data. The company says although many of its customers are not yet running fully developed ROI models on their social customer service programmes, they have justified their purchase of Conversocial through productivity gains to meet customers' expectations for responses within a particular timeframe. As the company says: "A model to protect the exposed revenue of these upset customers, and of the growing number of customers that see their complaints while these remain unanswered, has been effective in communicating the value of social customer care." The company is primarily focused on the US and UK, recently opening an American office, but also has customers across Europe and Australasia. Covalent Software Location: Taunton / Covalent is one of the UK's leading public sector Cloud providers with a client base in local government, housing and the NHS. As well as the UK, the company also has public sector customers in the US and Australia, as well as some UK private sector customers. It is capitalising on both the growing demand for Cloud applications and the increasing use of analytics software. The company has 13 Cloud-based business management applications grouped into two bundles - Corporate Performance Management and Governance, Risk & Compliance which help managers monitor, interpret and act to improve both strategic and operational performance at all organisational levels. Covalent say public sector organisations, particularly in the UK, are among the most advanced in their use of performance and governance management methodologies and techniques, driven by regulatory regimes that place great emphasis on tracking achievement of performance targets and reporting results to the public. As a result it says its business has developed considerable expertise in all aspects of performance and governance management. Covalent also cites the recent NHS reforms as driving significant demand for its Performance & Governance Management software, and points to growing customer momentum in this area. Dynmark Location: Cheltenham / Dynmark is a Cloud-based mobile intelligence and marketing platform which enables companies to harness the power of aggregated knowledge to increase customer engagement and ROI through targeted SMS messaging and analytics. The company s intelligence services have been developed in the Cloud over the last 18 months, and with coverage of more than 80 per cent of all UK mobile device numbers Dynmark has built up a valuable understanding of mobile device behaviours which it is able to monetise in various ways. For instance clients use Dynmark s services to augment data sets currently lacking any information relating to device behaviour, and can go on to target campaigns to specific devices. Such filtering capability is delivered in real time, through the Cloud. The executive team of the company was formerly part of the successful MessageLabs team (now part of Symantec) and has a long history of looking at traditional services and delivering them in a better way through the Cloud. Dynmark say its success is down to harnessing the power of the Cloud to make millions of data calls in real time to make a decision on the outcome of a message. Recognising the volatile nature of messaging markets, the business has positioned itself through the delivery of new technologies to prosper from a move away from traditional messaging (SMS) to other emerging forms (Social, OTT, InApp). The business has now expanded its geographical reach into 155 countries. Exceedra Location: London / Exceedra is positioned in the Integrated Business Planning (IBP) software market with solutions for Consumer Packaged Goods (CPG) companies, and says it is often described as the "ipad of Enterprise Planning" due to its strong design, focused on empowering user experience to drive higher value commercial plans. Initially the company's main focus was on UK Tier 2 brands, but is now winning selection processes with Global Tier 1 brands, taking on established players such Accenture, SAP and Oracle. Exceedra say the level of spend by CPGs on trade promotions is increasing year on year, and to help optimise this Exceedra has developed a Cloud-based planning solution that integrates to existing legacy IT environments such as SAP. The solution uses guided analytics and best practice workflows to help sales and finance teams design the best commercial plans, including managing retail profitability and promotion and price strategy. The solution is based on Microsoft technologies as is offered on a SaaS model. Exceedra says it is disrupting the enterprise planning space for CPGs by empowering them to make better decisions around promotions, investments and price strategy, and claims its solution is gaining increasing market traction.

5 FairFX Location: London / FairFX provides Cloud-based foreign exchange solutions in the UK for both retail and corporate markets. Having started with a retail travel card denominated in both US$ and euros in 2007, the business has grown significantly. Last year it released apps for both ios and Android compatible devices which enable customers to manage their cards and also perform FairPay transactions effectively mobile FX Banking services. As well as the travel card and payment products, FairFX also offers a webbased cash delivery service and a phone-broked execution business. FairFX retail customers are typically drawn from the ABC1 socio range who travel at least twice a year. Customers have generally been acquired via online channels, and FairFX say they prefer their technology to larger and more traditional players in the sector. The company cites a growing corporate customer base too. For instance the FairFX Prepaid Corporate card is designed to help significantly reduce the cost of employee spending on travel and expenses. This is achieved by a combination of much lower foreign currency conversion, card issuance costs, and the potential control provided from the use of prepaid cards rather than cash advances or charge cards. FairFX say while the cards were initially used for foreign expenditure, they are now used both domestically and overseas because of the enhanced control of expenditure and the reporting features available from the platform. Fourth Location: London / Fourth is a leading pure play SaaS provider of management systems to the restaurant, hotel and leisure sectors. Its solutions focus on the back office area. The company s labour solution starts from the point of recruitment, providing one platform to train, schedule for rotas, track time and attendance, calculate pay and manage tips, and fulfil the payroll to the employee. Fourth food and beverage solutions allow customers to manage all aspects of their electronic procurement and payment, inventory management and consumption. This extends to recipe design and menu engineering so that theoretical margins can be established (as well as calorific content and nutritional control) and set against actual margin information. The company s customers range from single site hotels, pubs and restaurants through to large, multi-brand, multi-site operators. Fourth s platform is a single instance, multi-tenanted model based on Microsoft, and is delivered only as SaaS. As the company explains: We have never had a traditional licence model or legacy installed base. What differentiates us, beyond the solid architecture, is the end to end nature of our solutions which allow customers to manage employees and inventory from the point of hiring or ordering through to the actual pay cheque or use of product in their operation. Fourth has offices in London, Cheshire, the US and Ukraine and customers in nearly 50 countries. It opened an office in the US last year via the acquisition of Adaco Inc, a leading provider of SaaS based inventory management solutions to the global hotel sector. Livebookings Location: London / With offices across Europe and customers in 23 countries, Livebookings is the largest online reservations provider in Europe operating a webbased restaurant reservations and marketing service which works with thousands of restaurants and many leading hotel chains. Livebookings reservations tools enable restaurants to provide their diners with a free, easy-to-use online bookings service, to manage those reservations efficiently and to collect valuable customer data. Its marketing services also ensure restaurants can run promotions and deals and execute online marketing campaigns to attract and retain customers. The company s consumer restaurant reservations website, Bookatable.com, claims to be Europe's fastest growing online restaurant booking website, operating in nine different languages and across 19 countries. It supports the firm s network of distribution partners, including tastecard.com, AfternoonTea.co.uk, SquareMeal.co.uk and Restaurant-Guide.com to ensure it can spread news of deals extensively and help restaurant customers attract new business. Livebookings says using Cloud technology also allows it to quickly build prototypes and reduce time from product inception to delivery. Whereas competitors offer a locally installed system for restaurateurs to manage their reservations, Livebookings has always provided a Cloudbased solution for them to manage, store and market to their opted-in customer database. MPP Global Solutions Location: Warrington / MPP Global Solutions is a leading provider of CRM, payment and ecommerce solutions to the media and entertainment sectors. Its vision is to enable organisations to form a holistic view of their digital consumer so that they can monetise their content and generate revenue via any channel, in any format, to any device. The company now processes more than 250 million transactions daily to more than seven million subscribers. The esuite payment platform is MPP s flagship offering with MPP s payment technology enabling the end user to register and purchase in the easiest and most efficient way. Consumer data and payments information is stored in the company s central database to allow the end user to purchase repeatedly via any customer touch point, such as connected TV, web and mobile. MPP say that today the development and advancement of digital content monetisation technologies helps media and entertainment companies unlock the value in both their digital and physical assets, and charge customers for access, products, subscriptions and downloads. The industry is moving at a fast pace and MPP says its ecommerce payment solutions are designed to deliver optimal performance both now and in the future.

6 cloudex Summer 2013 NetDespatch Location: Marlow / NetDespatch provide a web shipping, tracking and systems integration platform for postal and parcel carriers worldwide. It enables organisations to provide business customers with solutions to integrate ecommerce websites, sales order processing and warehouse systems, print correct shipping labels and electronically pre-advise incoming parcels. The company first introduced its SaaS model back in 1999 and the drive for seamless integration and automation within the post and parcels sector, and the introduction of business class broadband, has seen the company go from strength to strength. Over the past few years NetDespatch has grown to become a global market leader in the supply of internet-based IT integration solutions. The platform not only provides applications but a full web service underpinning hundreds of millions of ecommerce collection and delivery related transactions per year. The model is based on the carrier being billed on a pay-per-consignment transaction model, and the shipper being able to use the software free of charge as part of their contract with the carrier. The company s strategy over the next few years is to increase its customer base by targeting the major postal and parcel organisations in North and South America, Scandinavia, Northern Europe and Australasia. Innovation is key for the business and over the the past year the company has also created a barcode service for use on mobile devices to make it easier for customers to collect parcels from click and collect pickup points. Rivo Software Location: Warwick / Rivo supplies a SaaS based software solution, Safeguard, primarily to large, complex multinationals in a variety of industry sectors. The company provides the software, implementation, consultancy, training, data hosting and on-going support to clients from offices in Warwick, UK, and from Stratford, USA. Safeguard is based on a configurable risk engine that contains functional 'building blocks' underpinned by advanced configurable technology. Underpinning the Safeguard risk engine there are a number of basic technologies that provide functions such as workflow, database services and configuration services. These base level functions give Safeguard the configuration flexibility that clients need. The application is built on a platform using Microsoft Net, Microsoft SQL Server 2012 and Microsoft Server Rivo also has a longterm partnership with Rackspace, the provider of managed hosting solutions, to ensure optimised security for clients. Rivo says its leadership of Cloud-based compliance solutions comes from the genesis of the Safeguard software itself, which is among the most flexible and configurable available within the SHEQS (Safety, Health and Environmental Quality Support) market. SecureData Location: London / Cyber security has become a key threat to organisations of all sizes and the complexity and fast moving evolution of security technologies is driving organisations to partner with Managed Security Services Providers (MSSPs). SecureData is the UK s largest independent MSSP and is at the forefront of developing Cloud based security services for its customers, enabling them to benefit from the attractiveness of the Cloud model and help them transfer their infrastructure to the Cloud securely. The company s core offering is AffinitySecure, a real-time security monitoring solution which has been developed by SecureData over the last 10 years. SecureData also offers its customers a number of Security as a Service solutions (SecaaS). The company operates in a number of markets including media, financial services, legal services and the engineering sector, and is currently developing a number of new SecaaS offerings including Authentication as a Service, Incident response as a Service, Security device configuration review as a Service, and file integrity. Skyscape Cloud Services Location: Farnborough / Cloud services have a vital role to play in enabling UK public sector organisations to take a more flexible approach to IT, ultimately allowing increasingly overstretched departments to deliver services in a more agile and cost-effective way. With the government s recently announced Cloud First mandate, this has never been more true with government departments needing to purchase IT directly from the G-Cloud framework as part of its commitment to position Cloud services as the primary channel through which public sector organisations procure IT. Skyscape has been a supplier to the G-Cloud framework since its inception and together with its partners accounts for the majority of the assured Cloud services available through the framework. Skyscape says G-Cloud has transformed the way that public sector organisations can buy and use ICT services. As the company says: Deployments can now take hours rather than months, with simple, standardised call-off contracts. All of this reduces costs for UK taxpayers and enables better value public services. Skyscape has developed a range of Cloud services designed specifically for the UK public sector, to help increase efficiencies, reduce costs, significantly improve procurement times and increase transparency. The company is currently working on over 100 projects with central government, local authorities, the police, healthcare bodies and other publicly-funded organisations.

7 Sparesfinder Location: Teddington / Sparesfinder s Cloud-based application is used by numerous leading global corporations to manage their materials master data helping to reduce working capital, improve procurement processes and drive inventory efficiencies. After creating a single master record for each unique spare across a company, Sparesfinder then implements a data governance structure to manage materials master data and provide quick, accurate data to multiple client systems. Over the past 18 months there has been a noticeable increase in the profile of master data management as witnessed by increased interest from global consultancy firms. The company s Cloud-based applications, Masterpiece (for legacy datacleaning) and Gatekeeper (for on-going governance), integrate with customers' ERP systems such as SAP, Peoplesoft and Oracle. Staffcare Location: Leatherhead / Staffcare is a leading pure-play provider of SaaS-based employee benefits software in the UK, and has developed a suite of awardwinning benefits software centred on two key products. The first is a benefits portal which facilitates the communication, enrolment and administration of employee benefits, including flexible benefits which are becoming increasingly popular with the UK's best companies to work for. The second is an auto-enrolment portal which enables employers to manage their pensions obligations, ensuring full compliance with recently implemented regulatory obligations. The benefits market is undergoing substantial regulatory change at present which is disrupting the status quo and creating huge opportunities for pure-play technology vendors such as Staffcare. For instance all UK employers now have to automatically enrol all employees into a compliant workplace pension scheme. Over 100,000 existing and a million new pension schemes need to be managed through complex regulation involving workforce assessment, employee communication, scheme enrolment with opt-in and opt-out processes, payroll and provider reporting, and data management of joiners and leavers with full audit trails of all activities. Staffcare's focus to date has been primarily UK based, however the company has recently added global functionality which supports multinational clients international employee benefits operating within multiple tax structures in local markets. Valueworks Location: Wigan / Valueworks helps organisations in the UK construction and social housing markets to control their supply chain activities. It works with registered providers, contractors and suppliers to support local regeneration, maximise social value delivered to communities, and provide better services that result in improved tenant satisfaction. Through a combination of sourcing, strategic cost management and supply chain control through Valueworks Cloud-based e-marketplaces, Valueworks establishes and manages detailed and complex supply chains right down to a component/per property basis. Today Valueworks e-marketplaces are used by more than 300 organisations. Since delivering its first marketplace in 2004, Valueworks has gone on to become a leading provider of b2b marketplaces within the social housing sector. Its products contain features such as Purchase2Pay and rebate capabilities, catalogue management, integration with third party systems and the provision of client data insights (through KPI Dashboards and reporting,) run from a data-warehouse built on the Microsoft BI technology stack. This summer saw the launch of 'KPI Dashboards' for e-marketplaces users. The new functionality enables buyers to make faster, smarter decisions about their supply chains by providing an easy to read highlevel summary of their spend data. VOSS Solutions Location: Reading / One of the biggest issues faced by companies wanting to move their communications platform to the Cloud is the question of migration. It is simply not possible to rip and replace legacy systems over a weekend. These are complex and business critical platforms, and migrations can take months of effort. VOSS provides a range of tools to automate the data collection with a highly process-driven, repeatable methodology. This enables service providers to accelerate their Cloud customer onboarding and lower their costs. To the end customer, business continuity is maintained during the Cloud transformation process. VOSS fulfilment management software enables Cloud partners to deliver and manage all of the collaboration services and capabilities - including instant messaging, click to call, click to conference, single number reach and video conferencing - from the Cloud. By enabling companies to centrally manage their entire enterprise communication architectures from the Cloud, VOSS reduces complexity, speeds implementation, and cuts costs. Organisations and their employees can order and activate new communications services online in real-time, both fixed-line and wireless, and across multiple devices (desk phones, soft clients, smart phones or tablets).

8 cloudex Summer 2013 Eque2 ISIS Private Equity MBO of a provider of ERP solutions to the construction sector from Sage Group plc the management team Fourth Hospitality ECI Partners Acquisition of a SaaS provider to the hospitality industry ECI and assisted with negotiations Rivo Software Kennet Partners & Fidelity Growth Partners Europe Investment in a provider of SaaSmodel governance risk and compliance solutions the shareholders Kirona Solutions LDC Private Equity Acquisition of a leading B2B mobile application software developer Griffin MDNX Sale of broadband specialist to a UK strategic acquirer Exentra Transport Solutions Descartes Systems Group, Inc Disposal of a SaaS model provider of driver compliance solutions the shareholders the shareholders the vendors Capula Royal Imtech NV Acquisition of integrated control and real-time IT solutions provider the purchaser J2 Retail Aures Technologies Disposal of a supplier of touchscreen electronic point of sale terminals and systems the vendors Metronet LDC Private Equity Investment in wireless and fibre internet service provider the shareholders Regulated by the FSA 9 Colmore Row Birmingham B3 2BJ Tel: Fax: Chandos Place London WC2N 4HG Tel: Fax: Brown Street Manchester M2 2JT Tel: Fax: The Ropewalk Nottingham NG1 5DT Tel: Fax:

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