Improving healthcare by advancing community collaboration, connection and communication

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1 Improving healthcare by advancing community collaboration, connection and communication

2 Lack of information management leading to severe impediments in care delivery Patient treatment process and issues arising from poor information management Prevention Diagnosis Treatment Poor compliance with prevention guidelines 37 43% of Canadians recommended for influenza protection are not vaccinated 30 40% of women at risk of cervical cancer are not screened Huge chance of errors, poor customer service, repeat diagnostic tests $15 billion in annual prescriptions are handwritten 1 billion service events are scheduled manually by phone 32% of ER patients were missing required info, leading to an average increased stay of 1.2 hours Wrong decisions Estimates suggest 1 in 9 patients receive wrong medication or dosage Up to 24,000 deaths each year from preventable adverse events in hospitals, many due to incomplete information This represents more deaths than from breast cancer, motor vehicle accidents, and HIV combined

3 What is Real time, anywhere access to physician s patients electronic records via the internet Aggregates Data from multiple Hospitals and sources across the LHIN. ClinicalConnect is our Expedia for Healthcare Information A Virtual EMR

4 Physicians /Clinicians Say. I am excited to have ClinicalConnect extended to the LHIN. An example of how it helps me as a Family doctor If I have a patient in a motor vehicle accident in Niagara Falls, I can quickly access data and make a Virtual Visit. Dr. Ken Burgess Family Physician

5 Extending ClinicalConnect to include all LHIN Hospitals, Oncology & more Personalization / Configuration Options Create personal Worklists Multiple Search Options Outpatient Clinic Physician Schedule Appointment Views Location Based Census Audit trails to support privacy and security of personal health information Convenient Link to McMaster Medical Evidence Based Information (MacPlus) * Full Feature list available on the ClinicalConnect website Sample Screen shots follow

6 Transcribed Reports Links to data sources labs, orders, reports Pharmacy, health records archive, PACS and more. With LHIN integration will include results at other hospitals.

7 Lab Views IncludesTrending / Graphing Hamilton Niagara Haldimand Brant LHIN

8 Consolidating Information via Rounding Report or View 8

9 Links to Diagnostic Images & Health Record Document Archive 9

10 Linking patients from across the LHIN (Multiple LHIN Hospitals, CCAC etc) Lab Data Consolidated from Multiple Hospitals Hamilton Niagara Haldimand Brant LHIN

11 Cultural and diversity resources for healthcare professionals Available via OR via Physician Link on

12 CCAC Integration The CCAC has over 30,000 patients on service every month. This is a lot of information to share across the LHIN. Physicians access to the data will open that door. Darlene Arseneau, CA Senior Director, Corporate Services, HNHB CCAC

13 CCAC Data Integration link to the CCAC CHRIS patient information system provides CCAC client demographics, personal & medical contacts, placement and services details well as information related to the patient s in home CCAC services and long term care placement. CCAC data with hospital data = 360 degree view

14 EMR Download EMR Download Capability to export transcribed notes & discrete lab results in standard HL7 format for import into any physician Electronic Medical Record Automated pull, simplistic with minimal steps. User preferences, defaults & business rules automate the process As other LHIN Hospitals are integrated, their data will be available in download

15 Physicians /Clinicians Say. EMR Download saves my staff s valuable time. We already had fast, accurate access to results with ClinicalConnect but now labs and other reports are downloaded and integrated with my own EMR chart Dr. Barbara Teal, Family Physician

16 Physicians /Clinicians Say. Because of the EMR download which includes hospitals from our LHIN area, I was aware of X Ray reports done at Haldimand Hospital ER. Patients rely on me to monitor care and I was able to manage care more effectively with the information already in the chart Dr. Barbara Teal, Family Physician

17 Plans 2010 / 11 Integration of additional LHIN4 Hospitals Niagara Health Systems, St Joseph s, Jo Brant, Brantford, Norfolk, West Lincoln. Cancer Centre Oncology Progress / Consult Note Integration Further Rollout of ClinicalConnect to Physician EMR s electronic download Integration with Community Health Centres Regional Diagnostic Imaging Repository integration Mobile PDA Introduction Extending to Waterloo Wellington LHIN Hospitals and Family Health Teams

18 Physicians /Clinicians Say. We are having difficulty getting information to the right people at the right time. This really affects patient care. The LHIN realizes how important this connectivity is. We are committed to implementing ClinicalConnect across our LHIN. It will enhance patient safety. Dr. Jennifer Everson Physician Lead, Clinical Planning & Integration, HNHB LHIN

19 Contact Dale Anderson Senior Consultant, Stakeholder Engagement Hamilton, Niagara Halidmand Brant LHIN CCAC Burlington 6th Floor 440 Elizabeth St. Burlington, ON LR7 2M x2952

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