CLOUD TRANSFORMATION ENABLING THE TRANSFORMATION TOWARDS DELIVERING THE RIGHT IT TO YOUR BUSINESS

Transcription

1 CLOUD TRANSFORMATION ENABLING THE TRANSFORMATION TOWARDS DELIVERING THE RIGHT IT TO YOUR BUSINESS

2 NEW CHALLENGES FOR IT AND EVOLVING PRIORITIES We are in the midst of a paradigm shift in the way organisations operate. Market expectations are high and executives experience more pressure than ever to find a competitive edge. The current challenge is to secure customers loyalty with the complexities of reducing product or service development cycles, while driving down cost. Organisations need to be more agile and technology has become the catalyst in enabling more agile, more innovative, and more profitable business lines. In this context, the IT function has a strategic role in driving business success. You are facing greater demand to speedily create solutions that reduce operational costs, grow revenue and boost sustainable differentiation. Ultimately, the IT function needs to be a true business partner. It needs to reposition its capabilities at the board level, seek innovative solutions to meet business goals and generate opportunities to improve business performance.

3 Establishing IT as a true business partner CHALLENGES OF THE IT FUNCTION Business centricity How to be more service-oriented? Contribute to innovation Become more business-oriented Enable new business models Unify the services catalogue Align service levels with business needs Facilitate international collaboration Facilitate mobility and remote work IT performance How to deliver quality at lower cost? Optimise infrastructure and asset utilisation Increase automation of operations Enhance the monitoring of outsourcing Improve service availability and performance Ensure security and compliance with regulations IT transformation Enabling you to have the right positioning with the business, adapt your organisation model and processes, establish the right solution and increase your performance in delivering your IT services. 3

4 The challenge is to aggregate and monitor your IT services in a transparent and agile way to meet your business expectations and offer greater flexibility.

5 Enhanced quality of experience for the business based on services and usage As the IT function evolves towards becoming a business oriented service center, a new set of challenges and priorities emerge. There is a new emphasis on understanding business demand, delivering value and juggling diminishing budgets. For many this implies a deep cultural change. An emerging need is to focus on business usage and reallocate budgets to where there is the most value creation. This means prioritising those activities that contribute directly to the strategic advantage of the organisation, over everything else. The commoditised services should be sourced from specialised third parties capable of providing flexible, cost effective end-to-end service enabling the IT function to release scarce resources to focus on business-critical services. Commoditised IT Focus on sourcing the right service, with the right level of quality and the maximum cost effectiveness Ensure stability and transparency for the business as well as security and compliance with regulations, while managing and monitoring a complex environment, with multiple providers Business-critical IT Contribute to the business innovation process Ensure agility and IT alignment with business needs Deliver differentiated services and support core business applications Transforming IT into a value-added service partner for the business With this shift in emphasis, there is an increased requirement for IT to become a valuable business partner. IT has to push the limits of innovative and proactivity, while maintaining efficient and effective operations. No matter how IT services are provided, at any given time or place the business must always benefit from the best-of-breed between the legacy and the Cloud world. A new industrial model has to be introduced to manage the aggregation and federation of services, to enable the IT function to become more business centric and give more flexibility in budget allocation. 5

6 THE CLOUD OPPORTUNITY: A NEW APPROACH TO DELIVER THE RIGHT IT

7 The Cloud enables ubiquitous, convenient and on-demand IT services based on a shared pool of configurable IT resources. 7

8 THE CLOUD BUSINESS OPPORTUNITY Cloud computing today presents a real opportunity for organisations to benefit from key advantages supporting IT in increasing its business centricity and improving its performance: Improved return on investment: Through the migration of commoditised services to the Cloud, you create an opportunity to reallocate resources and fund innovation across services that deliver value and differentiation for the business. Furthermore, adopting the pay-per-use model offered by the Cloud enables you to improve control over IT spending and scale service usage to meet your evolving needs. Increased agility: Increase your agility in responding to evolving business needs through service orientation, with flexible access and fast provisioning of Cloud resources. This enables you to rapidly handle technology evolutions as Cloud computing provides access to the latest technology with limited impact on your internal IT function. Flexibility and scalability: The large capacities and the shared resources model offered by the Cloud (Public or Private Cloud) enables you to rapidly adapt your IT capacity according to your business needs. Enhanced quality and continuous availability: Cloud computing enables you to access resources anytime, anywhere and with the desired service levels. You can also benefit from compelling data management services, including data backup and recovery. Rationalisation levers Range of rationalisation per level Third-party IT services Sourcing improvement Pay-per-use model Standardised solutions 5% - 15% Hardware infrastructure Stability & flexibility Externalised management & operations Capex to Opex Switch 0% - 30% Software licenses Capex to Opex Switch Pay-as-you-go model Reduced cost of upgrade and maintenance/support 0% - 20% Internal staff & contractors Reallocation of resources to high value activities 5% - 15% (Source: Devoteam 2012 benchmark) Moving to the Cloud is an opportunity to rationalise your IT costs for a better allocation in high-value business services and with increased agility.

9 A need to align your organisation to the Cloud strategy Moving to the Cloud will provide business units with the possibility to benefit from an unmatched degree of independence by enabling them to opt for their own solutions on the Cloud, and thereby bypassing the internal IT department, exposing the enterprise to serious risks in terms of sustainability, integrity and security. Hence, the more desirable path sees business and IT leaders working together to set a direction for the enterprise and oversee the journey to the Cloud, with adequate governance across the enterprise. Moving to the Cloud addresses IT paradigm shifts Business centricity IT performance Service orientation Contribute to business innovation Alignment of IT with the business through service standardisation Focus on high-value and service-oriented tasks Flexibility / responsiveness React faster to business demands Scalability, adapt to business growth Reduce development time Cost rationalisation Increase alignment with business cycles Scale and adapt to business volatility Increase people performance Leverage pay-as-you-use business model Quality optimisation Align services levels with business needs Improve standardisation of business process Increase processes automation Cloud transformation: How can Devoteam help you? The Devoteam Cloud transformation solution increases business centricity and improved IT performance. As a valuable and trusted partner, Devoteam works with you from strategy to results. Our consulting skills engage with you to understand your goals and help tackle your pain-points, whilst our broad technological expertise underpins our solutions and delivers quantifiable results. Devoteam leverages its experience in developing and implementing IT strategies, architectures, procurement, program management, quality assurance and service management, to provide you with the unrivalled support at each step of your transformation journey. The Cloud is an opportunity for IT to adopt a 360 strategy in order to fulfill its role with respect to business lines while keeping full control over IT services. 9

10 ENABLING YOUR END-TO-END CLOUD TRANSFORMATION Various Cloud models adapted to your organisation: Private, public and hybrid Clouds Most companies are looking to adopt a combined approach, which consists of sourcing commoditised services in the public Cloud, and developing a private Cloud to support business critical applications. Such a case is identified as hybrid Cloud. The challenge is to aggregate and monitor of all these services in a transparent and agile way to meet business expectations and to answer to higher flexibility requirements, while ensuring appropriate levels of security and risk control are in place. Gain the full value of Cloud for your business through the right combination of Cloud models.

11 Devoteam s Cloud transformation: 3 main value propositions to unleash the potential of the Cloud Our portfolio has been designed to address your specific position and requirements: YOUR POSITION OUR ANSWER What shall I do with Cloud?? Right Cloud Define the best Cloud strategy and transformation roadmap How to enable my Private Cloud? Private Cloud Optimise the way you build, maintain and operate your Private Cloud How to manage my Multi-Cloud environment? One Cloud Deal with the integration of multiple Cloud services to ensure their combined efficiency and sustainability 11

12 Right Cloud: Defining your best Cloud strategy and transformation roadmap Devoteam helps you identify the Right Cloud opportunity for your organisation and works with you to develop your Cloud transformation strategy and roadmap. Our approach relies on a full understanding of your unique business needs and IT environment in order to define the most appropriate approach for adopting Cloud within your organisation. Our recommendation is supported by a clear business case, an assessment of the impact of the Cloud migration on your organisation as well as the associated risks. As your end-to-end transformation partner, we assist you in initiating and managing the Cloud transformation journey. We will source the best solutions from the best providers, while preparing your organisation for the change through the establishment of the appropriate governance bodies and processes (PMO and architecture management). Our experienced team will deliver project management, change management and quality assurance services to ensure a smooth transition to the Cloud. At a glance: Cloud readiness and opportunity analysis of Cloud architecture models Cloud business case development Risk assessment Transformation roadmap and planning Organisational alignment (resources, governance) Operational process alignment Selection of the best solutions and vendors for your migration to the Cloud PMO, quality assurance & architecture change management Private Cloud: Build, maintain and operate your Private Cloud Devoteam enables you to set up your own Private Cloud, designed to meet your specific needs. Our knowledge in data center optimisation and solution design will ensure smooth integration and migration of applications to the new Cloud environment, with the aim of maintaining business as usual for your critical applications. We set up the tools that will allow you to manage the services offered by your Private Cloud and so enable you to make the most of its possibilities. At a glance: Detailed technical architecture and master data plan Updated operational processes, controls, tools Comprehensive implementation roadmap and communication plan Project Management Office with deep expertise in change management Team dedicated to handle interactions with the business to take into account specific requirements Dedicated management center to orchestrate, provision and monitor Cloud services Devoteam is your value added and trusted partner to seize and enable the Cloud opportunity which is the most adapted to your organisation.

13 Contract Oluptatem fugit, aut incil eos e x el et eum vidoluptatem fugit, aut incil eos ex el et eum vid Oluptatem fugit, aut incil eos ex el et eum vid Oluptatem fugit, aut incil eos ex el et eum vid Oluptatem fugit, aut incil eos One Cloud: Seamless integration of multiple Cloud services to ensure their efficiency and sustainability Devoteam s One Cloud offer is a comprehensive solution to manage complex, hybrid Cloud and legacy environments while maintaining the quality levels required from a service oriented IT organisation. Through this solution, we help you overcome the challenges related to managing the applications lifecycles, whatever the sourcing model is (internal or external). At a glance: Cloud Lifecycle Integration Centre (CLIC) design: - Strong business assessment in line with our Right Cloud solution: Requirements qualification, service catalogue consolidation, sourcing strategy, business model - IT monitoring system: Billing and reporting, contract management, capacity planning, EAI, master data plan, security Transformation roadmap and change management plan: Resources and competences development plan, communication? Devoteam Right Cloud Public Cloud SaaS PaaS IaaS Hybrid Cloud App1 App2 App3 Devoteam One Cloud App1 App2 App3 Private PaaS Private PaaS Devoteam Private Cloud Our leading-edge Cloud expertise Devoteam has established a dedicated Center of Excellence for Cloud, associating business, technical and transformational skills and capabilities across its various units. Our experts adopt international standards and frameworks when defining the Cloud architecture and implementation approaches. Devoteam is a trusted partner for major vendors participating in the Cloud market today, enabling us to increase the coverage of our technical expertise. Our reinforced technological watch allows us to stay tuned to the latest technology developments and provides you with the solutions that best meet your needs. 13

14 SUCCESS STORIES

15 Devoteam has already established itself as a key player in Cloud enablement. Several clients have entrusted Devoteam with their Cloud transformation, as can be seen in the sample success stories below: Middle-East leading mobile operator Private Cloud Leader in the semiconductor industry Right Cloud The largest mobile operator in the EMEA region faced significant market growth, resulting in capacity issues across the business IT infrastructure. The company addressed this by building a Private Cloud, selecting Devoteam as its Cloud transformation partner. Working together, user groups were established across the organisation to self-provision computing resources. Easier access and flexible scaling of computing resources generated an improved overall utilisation of the company s IT infrastructure. One of the world leading semi-conductors manufacturer for electronic and energy industries partnered with Devoteam to lead a global IT/IS strategy project, including a Cloud computing approach. The outcome was a detailed Cloud (SaaS) eligibility matrix for key applications and the selection and integration of an IaaS provider. The Cloud IaaS approach, as an extension of the in-house datacenter, provides expected agility in line with industry requirements. Large German company in the automotive industry Private Cloud Major French energy company One Cloud A large automobile manufacturer planned to migrate its Corporate Groupware and Mailing System, supporting more than 220,000 employees, to a Private Cloud. Devoteam was selected to facilitate the Cloud migration. The team designed and implemented the automated provisioning processes and a Service Management Portal. Large Nordic bank Private Cloud The shared services provider of a major electricity company which has to face a 20% cut in IT budget over 3 years, launched a transformation program to migrate 2,500 servers in a Private and Virtual Private Cloud. Devoteam was selected to manage the complexities of a hybrid delivery model for these services. The team assisted the customer in defining and delivering a new industrial model of service aggregation and federation (strategy, transformation and technology). Municipality in Denmark One Cloud The application development team of this reputable Nordic bank had specific requirements that were no longer aligned with the existing standard platform. The solution was a Private Cloud based platform for application developments to be performed in a secure and cost-effective way. Devoteam was selected as a trusted partner to design and establish a new scalable, secure and pay-as-you-go platform for the bank. A Danish city implemented a Microsoft Office 365 solution with a focus on collaboration and out-ofschool learning-value potential using Sharepoint capabilities. Devoteam successfully advised the municipality throughout the process, from initial brainstorming on taking the school to the Cloud to designing a solution and launching a pilot in a municipality school. 15

16 Global reach With over 5,000 employees, Devoteam is a leading ICT consulting firm present in 25 countries across EMEA. Devoteam puts its core competencies at your service, with a multi-vendor approach supported by proven delivery methods and consultancy-led assessment. Devoteam accompanies you in your IT transformation to enhance business centricity as well as IT performance. We support the transformation of usages and time to market of your IT services, providing solutions to optimise quality and cost. We accelerate and facilitate the change journey at all its stages, from strategy and design to managing the run and ensuring the sustainability of the solutions and the buy-in of all stakeholders. Devoteam empowers you to connect business and technology, ensuring both cost reduction and service improvement for your move to the Cloud.