Full Integration of BRT systems into public transport infrastructure by the means of Intermodal Transport Control Systems

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1 3ème Congrès et Exposition des Transports Publics Africains 3 rd African Public Transport Congress and Exhibition Johannesburg, Afrique du Sud/South Africa Octobre/October 2014 Full Integration of BRT systems into public transport infrastructure by the means of Intermodal Transport Control Systems René Zeller Head of Business Development Trapeze Switzerland GmbH

2 Table of Contents 3ème Congrès et Exposition des Transports Publics Africains 3 rd African Public Transport Congress and Exhibition Johannesburg, Afrique du Sud/South Africa Octobre/October 2014 Trapeze at a glance Public Transport Infrastructure IT Solutions in Public Transport Integrated Public Transport IT- Infrastructure Intermodal Transport Control System (ITCS) Success Factors ITCS Implementation in Cape Town & Johannesburg Summary

3 Trapeze at a glance Trapeze develops and delivers solutions for transport companies: Planning and Disposition Operations Control Dynamic Passenger Information Ticketing Headquarters of Trapeze Group in Toronto, Canada European Headquarters in Neuhausen, Switzerland Trapeze Switzerland GmbH: Centre of Competence for Intelligent Transportation Systems 30+ offices in Europe, North America and Australia More than 1,000 customers worldwide More information at

4 Trapeze ITCS Project Samples Lisbon Zurich Berne Long Beach Hamburg Johannesburg London, United Kingdom ITS system for one of the worlds largest bus networks / 8,500 equipped vehicles along 700 routes / 200 dispatcher workstations in 90 garages / Providing data for DPI Zurich, Switzerland One system covering 6 independent transit authorities (urban and rural services) / 900 equipped vehicles / 300 bus stop displays / 1,300 multifunctional displays in the vehicle Johannesburg, South Africa Solution for Bus Rapid Transit (BRT) / Control Centre controls 280 express buses, 46 stations with RTPI and CCTV, bus terminals and depots equipment Frankfurt London Mannheim Hong Kong Stuttgart Luzern As well as more than 200 other cities worldwide.

5 Public Transport Infrastructure The introduction of a state of the art public Transport Infrastructure and Service is a significant investment. As an example: The MyCiti BRT in Cape Town Getting the best possible return for every stakeholder (whether it be the transport authority, transport operator or passenger) must be a firm commitment.

6 IT solutions in Public Transport IT solutions support core processes in all areas of a Public Transport Environment, such as Planning and Operations Management Passenger and Trip Information Fare Management Security Therefore, for Passengers, IT solutions facilitate easy and convenient access and use of Public Transport Services. for Public Transport Authorities and Operators, IT solutions enable efficient and effective utilization of their infrastructure and investment.

7 Integrated Public Transport IT- Infrastructure Back-Office Technologies Scheduling & Planning Duty Allocation ITCS Systems Asset Management Configuration Mgmt Reporting and Analysis (BI) Eco Driving & Driver Training Fully Integrated Communication and Mobile Mass Data Synchronizations Voice & Data Technologies Network Management Multi-Media Passenger Information Journey Planning SMS and Web Interfaces Reservations Schedule Look-up IVR Systems In-Vehicle Technologies Driver Interfaces Fare System Integrations Passenger Information Passenger Counting Vehicle Management Eco Driving & Driver Training On-Street Technologies Bus Priority Bus Stop Signs Multifunctional Displays Web Feed Displays Acoustic Information

8 Intermodal Transport Control System (ITCS) ITCS The heart of a Public Transport IT Infrastructure ITCS is a computer aided dispatch and vehicle location system with real time communications between vehicles and control center and is able to provide real time passenger information through various channels. An integrated database captures all planning and operational data for analysis and statistics. ITCS helps to improve the efficiency of the entire operation, leads to a more reliable service and keeps the passengers informed. Stakeholders of ITCS-projects are: Transport authorities -> Sponsors Transport operators -> Service providers Passengers -> Users of public transport

9 Core Elements of an ITCS Operations Managment On-board Systems Communication Passenger Information Planning & Statistics Traffic Light Priority

10 Demanding Expectations Transport operators need to deal with... providing a greater service with limited funds, challenging expectations, exchanging information through various channels, increasing fuel costs, a shortage of resources, ITCS Solution Transport authorities want competition, a better quality of service for less money, a seamless service and flexible service modes, Passengers expect a better, safer and extended service, extensive information, smooth and reliable operation, better connections, shorter travel times,

11 Demanding Expectations Therefore Transport the challenges operators for the need entire to deal system with are as: providing a greater... service with limited funds, to provide demanding challenging expectations, and extended exchanging information services which are more reliable through and various more channels, flexible increasing and fuel less costs, resource a shortage of resources, consuming (money and manpower) to select and implement IT ITCS solutions which are prepared Solution and capable of supporting the operation in such an demanding environment Transport authorities How can want this be achieved? Passengers expect competition, a better quality of service for less money, a seamless service and flexible service modes, a better, safer and extended service, extensive information, smooth and reliable operation, better connections, shorter travel times,

12 Core Elements of an ITCS Operations Managment On-board systems Communication - Automated incident managment - Work flow management - Geo Path Dispatch - Standard HW-Platform - Standard IP-Interfaces - Navigation - Eco Driving - Advertisement - Intelligent Ticketing - 3G/4G - Standardised protocols - IP-communication for Data and voice - WIFI Passenger Information Planning & statistics Traffic light priority - Facebook, Twitter - Google Transit - Android Apps - Advertisement - Demand response - Eco driving

13 Core Elements of an ITCS Operations Managment On-board systems Communication - Automated incident managment - Work flow management - Geo Path Dispatch - Standard HW-Platform - Standard IP-Interfaces - Navigation - Eco Driving - Advertisement - Intelligent Ticketing - 3G/4G - Standardised protocols - IP-communication for Data and voice - WIFI Passenger Information Planning & statistics Traffic light priority - Facebook, Twitter - Google Transit - Android Apps - Advertisement - Demand response - Eco driving

14 Core Elements of an ITCS Operations Managment On-board systems Communication - Automated incident managment - Work flow management - Geo Path Dispatch - Standard HW-Platform - Standard IP-Interfaces - Navigation - Eco Driving - Advertisement - Intelligent Ticketing - 3G/4G - Standardised protocols - IP-communication for Data and voice - WIFI Passenger Information Planning & statistics Traffic light priority - Facebook, Twitter - Google Transit - Android Apps - Advertisement - Demand response - Eco driving

15 Core Elements of an ITCS Operations Managment On-board systems Communication - Automated incident managment - Work flow management - Geo Path Dispatch - Standard HW-Platform - Standard IP-Interfaces - Navigation - Eco Driving - Advertisement - Intelligent Ticketing - 3G/4G - Standardised protocols - IP-communication for Data and voice - WIFI Passenger Information Planning & statistics Traffic light priority - Facebook, Twitter - Google Transit - Android Apps - Advertisement - Demand response - Eco driving

16 Core Elements of an ITCS Operations Managment On-board systems Communication - Automated incident managment - Work flow management - Geo Path Dispatch - Standard HW-Platform - Standard IP-Interfaces - Navigation - Eco Driving - Advertisement - Intelligent Ticketing - 3G/4G - Standardised protocols - IP-communication for Data and voice - WIFI Passenger Information Planning & Statistics Traffic light priority - Facebook, Twitter - Google Transit - Android Apps - Advertisement - Demand response - Eco driving

17 Dispatchers say: «The key to better and more efficient managed operations is: easily accessible information smartly presented information reliable static, real-time and historical data predefined and flexible cross links which leads to easy, fast and smart decisions»

18 Success Factors To ensure a successful implementation, you need a reliable and proven solution an architecture with the capability and capacity for future expansion an experienced partner who understands both, the technology and the local environment a strong partner

19 ITCS in South Africa A Success Story: Three implementations in South Africa JRA Johannesburg Rea Vaya Operation started in 2009 Cape Town MyCiti Operation started in 2011 Tshwane Operation starting soon (2014)

20 ITCS for Cape Town (MyCiti) IRT ITCS Overview Internet GSM fallback modem

21 ITCS for Cape Town (MyCiti) Planning-, scheduling-, analysis and data management system Vehicle operations management system for fixed-route & feeder Communication systems GSM/GPRS, Intercoms CCTV and surveillance system emergency voice communication Traffic Management Center In vehicle equipment RTPI & station equipment

22 ITCS for Cape Town (MyCiti) Planning-, scheduling-, analysis and data management system Vehicle operations management system for fixed-route & feeder Communication systems GSM/GPRS, Intercoms CCTV and surveillance system emergency voice communication Traffic Management Center 250 buses fully equipped with On-board unit & driver terminal WLAN transceiver & GPS receiver GSM/GPRS radio In vehicle displays Audio announcement DVR and CCTV cameras Interface to ticketing & ticketing In vehicle equipment RTPI & station equipment

23 ITCS for Cape Town (MyCiti) Planning-, scheduling-, analysis and data management system Vehicle operations management system for fixed-route & feeder Communication systems GSM/GPRS, Intercoms CCTV and surveillance system emergency voice communication Traffic Management Center 250 buses fully equipped with On-board unit & driver terminal WLAN transceiver & GPS receiver GSM/GPRS radio In vehicle displays Audio announcement DVR and CCTV cameras Interface to ticketing & ticketing In vehicle equipment Real-time passenger information Conventional displays at trunk stations RTPI & station equipment Real-time information over internet and mobile devices

24 ITCS for JRA Johannesburg (Rea Vaya) APTMS ITCS Overview

25 Implementations Worldwide 5 systems in Canada 15 systems in UK 50+ systems in Europe 40+ systems in the USA 3 systems in South Africa 3 systems in Asia/Pacific 25

26 Implementations Worldwide 5 systems 15 systems Various in Canada challenges - one solution in UK All customers will benefit from 50+ systems new developments The solution comprises the know-how in Europe and 40+ experience systems of a worldwide customer base in the A global USA organization 3 with strong local presence systems in South Africa 3 systems in Asia/Pacific 26

27 Summary The introduction of a state of the art Public Transport Infrastructure and Service is a significant investment. Getting the best possible return for all stakeholders must be promise. IT solutions facilitate the best use and return. An integrated and sophisticated ITCS solution is the key for smooth planning, operations and passenger information. An open, powerful and expandable solution will sustainable protect your investment.

28 Thank you for your attention

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