Ambient Temperature In Range Probe X

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Ambient Temperature In Range Probe X"

Transcription

1 List of Events This section lists all events that are written to the Event Log. Some of these events can be configured through the Configuring Events to Take Actions page, and these are listed in the first section directly below, Configurable Events. Others cannot be configured and are listed in Non-Configurable Events. Configurable Events The column at left specifies the actual text used in the Event Log. Note that this is sometimes a little different from the text on the Configuring Events to Take Actions page. The events occur for all configurations. The Event Log text (on left) is almost identical for both configurations but for Redundant- and Parallel-UPS configurations, the text will in many instances use the plural form, e.g. UPSs instead of UPS. Event Text Ambient Temperature In Range Probe X Event Description One of the temperature probes on the Environmental Monitoring Card has detected a return from abnormal to normal temperature. You can change the temperature thresholds for this probe using the Network Management Card user interface. Ambient Temperature Out Of One of the temperature probes on the Range Probe X Environmental Monitoring Card is detecting an abnormal temperature. Check for a problem in the location monitored by this probe. You can change the temperature thresholds for this probe using the Network Management Card user interface. Available runtime has been exceeded The UPS does not have the runtime available that is configured in PowerChute Network Shutdown. Two configuration conditions can cause this event: When the command file time on the Configure Shutdown page plus 10 seconds is greater than the Low Battery Duration field value. (A low battery condition always causes a shutdown, so when it occurs the UPS must have enough time available to complete shutdown activities). To fix this, either decrease the command file time, or increase the Low Battery Duration value.

2 (To change the Low Battery Duration, on the Network Management Card user interface select the UPS tab and Configuration - shutdown). When the UPS runtime is less than the sum of the shutdown delay time configured for the UPS: On Battery event plus the command file time on the Configure Shutdown page, minus two minutes. This condition can be caused by having too much load on the UPS, or by the UPS batteries not being fully charged. If the UPS batteries are fully charged, to fix this a) remove some equipment from the UPS, or b) decrease the shutdown delay time for the UPS: On Battery event, or c) decrease the command file execution time on the Configure Shutdown page. This event is always logged and, on a Redundant- UPS configuration, event actions are carried out even if it occurs on only one Network Management Card. Available runtime is sufficient The available UPS runtime will support the PowerChute Network Shutdown configuration. This event occurs only after a Run Time Exceeded event. Battery has recharged Battery is discharged The battery charge of the UPS is within an acceptable range. This event occurs when a Battery Discharged or a Low Battery event has occurred. The UPS batteries are discharged. If power fails, a low battery condition will exist immediately. Sufficient runtime cannot be guaranteed. This event can occur if the UPS has recently been operating on battery power for a long time. If a Battery Recharged event does not occur within four hours, the UPS may not be charging properly; contact APC Customer Support. Bypass ended: UPS has switched to On Line operation Bypass has been started The UPS has returned from bypass. See Bypass has been started. The UPS has switched to bypass and will not support its load in a power failure. This is a normal condition if maintenance is being performed on the UPS. If

3 this event occurs when the UPS was not deliberately put into bypass, contact APC Customer Support. Bypass switch has been replaced Bypass switch has failed Communication established with Environmental Monitoring Card Communication has been established Communication has been lost while on battery Communication lost with Environmental Monitoring Card Contact X Alarm The bypass contactor is operating properly. The bypass contactor is not operating properly. The UPS will not be able to support its load in a power failure if the UPS is in bypass. Contact APC Customer Support. PowerChute Network Shutdown is receiving data from the Environmental Monitoring Card. Communication between PowerChute Network Shutdown and the UPS has been established. PowerChute Network Shutdown lost communication while the UPS was switched to battery operation. Without communication, PowerChute Network Shutdown cannot determine how much runtime the UPS has available before the UPS will turn off (if the power failure continues). This event registers when a) the UPS is on battery and the Management Card cannot communicate with the UPS event occurs or b) when the UPS is on battery and the PowerChute cannot communicate with the Management Card event occurs. PowerChute Network Shutdown has stopped receiving data from the Environmental Monitoring Card. Check to see that the Environmental Monitoring Card is firmly seated in its slot and has power; check to see that Environmental Monitoring Card information is accessible through the Network Management Card user interface. If communication with the Network Management Card has also been lost, correct that problem first. One of the contacts on the Environmental Monitoring Card is faulted. Check for a problem in the location monitored by this contact. You can reset the Alarm and Normal positions for this contact using the Network Management Card user interface.

4 Contact X Normal One of the contacts on the Environmental Monitoring Card has returned from a faulted to a normal condition. You can reset the Alarm and Normal positions for this contact using the Network Management Card user interface. Parallel-UPSconfiguration. Humidity In Range Probe X One of the humidity probes on the Environmental Monitoring Card has detected a return from abnormal to normal humidity. You can change the humidity thresholds for this probe using the Network Management Card user interface. Parallel-UPSconfiguration. Humidity Out Of Range Probe X Input Power has been restored: UPS has switched to On Line operation Management Card cannot communicate with the UPS One of the humidity probes on the Environmental Monitoring Card is detecting abnormal humidity. Check for a problem in the location monitored by this probe. You can change the humidity thresholds for this probe using the Network Management Card user interface. one Network Management Card on a Redundant-UPS or The UPS is no longer running on battery power. Communication between the Network Management Card and the UPS has been lost. Make sure that the serial cable is properly connected, and that the Network Management Card is firmly seated in its slot. This event is logged with a single occurrence and the IP address of the NMC is always logged. Load (kva) Alarm Violation The load on your UPS has violated the maximum load threshold, set in the Network Management Card user interface. Reduce the load on the UPS to a safe level or upgrade to a device that can support the

5 existing load. Load (kva) Alarm Violation: OK Minimum redundancy has been lost Minimum redundancy has been restored Network Communication with address xxx has been lost PowerChute cannot communicate with the Management Card The load on your UPS is no longer above the load threshold. This event occurs only after a Load (kva) Alarm Violation event. The UPS has too great a load, or too few operational modules, to support the desired redundancy. Check to see that all of the modules are functioning properly and that the redundancy configuration is correct. If the condition persists, contact APC Customer Support. The UPS can now support the desired redundancy. This event occurs only after a Minimum Redundancy: Lost event. A Network Management Card in your UPS is not communicating with PowerChute network shutdown. The DNS name or the IP address of the Network Management Card will be given. Perform the troubleshooting steps listed for the PowerChute cannot communicate with the Network Management Card event. This event is logged with a single occurrence and the IP address of the battery is always logged. Network communication between PowerChute Network Shutdown and the Network Management Card in the UPS has been lost. Perform the following troubleshooting steps: 1. Log on to the Network Management Card User Interface, select the UPS tab, and then select the PowerChute - clients menu item. If the server's IP address is not on the list of Network Shutdown client IP addresses, add it. 2. Make sure that the Administrator User Name and Authentication Phrase are the same for PowerChute Network Shutdown and the Network Management Card. 3. If your Network Management Card does not have a PowerChute menu item under the UPS model name, it is an older card that does not support PowerChute Network Shutdown. Most Network Management Cards can be upgraded by installing new firmware to provide PowerChute Network Shutdown support. Obtain the latest firmware from the APC Web

6 UPS has switched to battery power site, or contact APC Customer Support. This event is logged with a single occurrence and the IP address of the battery is always logged. The UPS has switched to battery operation due to a power failure. Restore power to the UPS. If there is not a general power failure (that is, if only this UPS has lost input power), check building wiring and circuit breakers. If the UPS: On Battery event occurs occasionally and briefly, check to see if equipment on the same electrical circuit as the UPS uses high power periodically. The UPS: On Battery event can also be caused by poor power quality (i.e. power fluctuation). Decrease the sensitivity of the UPS through the Network Management Card user interface. If the condition persists, contact an electrician to analyze your utility power. This event is logged with a single occurrence and the IP address of the battery is always logged. UPS has overheated which can cause damage The UPS's internal temperature is too high. Make sure that there is at least one inch of clearance around the UPS, and that the UPS ventilation ports are not blocked. If this condition is not resolved quickly, damage may occur to your UPS. UPS is no longer overheated The UPS's internal temperature has returned to an acceptable level. This event occurs only after a UPS has overheated event. UPS output overload UPS overload condition has been corrected The UPS has sensed a load greater than 100 percent of its rated capacity. Remove attached equipment from the UPS until the condition is corrected. If this condition happens occasionally and briefly, check to see if some equipment connected to the UPS is using high power periodically; this is typical of equipment such as laser printers and photocopiers. If the condition persists, contact APC Customer Support. A condition that caused the UPS: Overloaded event to occur has been corrected. Non-Configurable Events All the events listed below are NOT configurable but they do appear in the Event Log. All configurations Redundant- and Parallel-UPS configurations

7 Errors when running an INI file These events occur for all configurations. GUI: Account locked out. Your attempt to log on to PowerChute Network Shutdown has failed three times. Your PowerChute Network Shutdown account for the IP address xxx.xxx.xxx.xxx is locked out for 2 minutes. Low-Battery Condition: Occurred UPS turn off has been initiated. PowerChute Network Shutdown version x started. Shutdown process started OS name will shut down soon. An event has occurred for which the Shut Down System action is enabled, and the system has started to shut down. See Configuring Events to Take Actions for information about the Shut Down System action. All the events below occur ONLY for Redundant-UPS and Parallel-UPS configurations. Multiple UPS turn offs have been initiated. Network Communication with address xxx.xxx.xxx.xxx has been lost. This event is always logged even if it occurs on only one Network Management Card. The On Battery UPS turn off process started. UPS will turn off soon. Management Card xxx.xxx.xxx.xxx can not communicate with the UPS. The Event Log also records the name of the event as per the Configuring Events to Take Actions page: Communication: PowerChute cannot communicate with the Management Card. This event is always logged even if it occurs on only one Network Management Card. Management Card xxx.xxx.xxx.xxx communication has been established. The Event Log also records the name of the event as per the Configuring Events to Take Actions page: Communication: Established. This event is always logged even if it occurs on only one Network Management Card. Parallel-UPS installations are not supported at address xxx.xxx.xxx.xxx One of the UPS devices in a Parallel-UPS configuration has been taken out of the configuration. Multiple Critical Events occurred: Event name, Event name This could be called multiple different critical events occurred. See Critical Events in Redundant or Parallel Configurations. UPS xxx.xxx.xxx.xxx is running on battery power.

8 This event is always logged even if it occurs on only one Network Management Card. The On Battery UPS has switched to On Line operation. UPS xxx.xxx.xxx.xxx has turned off. The turned off UPS has switched to On Line operation. Multiple UPS have turned off. All the events/ message below are errors that can happen when running an INI file. See INI files in PowerChute Network Shutdown in the Installation guide. ERROR: The ini file is missing the required [xx] section. WARNING: The ini file has entries defined outside of a section. WARNING: The invalid section [xx] should be removed from the ini file. ERROR: The ini file is missing [xx] key from section [xx]. ERROR: The ini file could not find IP address information in section [xx]. WARNING: The ini file has detected duplicate values for [xx] in section [xx]. WARNING: The invalid key [xx] should be deleted from section [xx] in the ini file. ERROR: The ini contains an invalid value for [xx] in section [xx]. ERROR: The ini contains an invalid value for [xx] in section [xx]. Using {2} instead. Please validate the configuration. FATAL ERROR: PCNS cannot find the configuration file ([xx]) or the backup configuration file ([xx]). Shutting down. ERROR: The key [xx] in section [xx], failed to match the supplied regular expression. ERROR: Could not convert the value of [xx] in section [xx] to its expected type. ERROR: Event [xx] is enabled for command file execution, but an invalid value for [xx] is specified. WARNING: Disabling command file execution for event [xx] due to bad parameters. Please validate the configuration.

Configurable Events for APC Network Management Card

Configurable Events for APC Network Management Card Configurable s for APC Network Management Card Table of Contents Silcon DP300E Series 3 Smart-UPS / Matrix 7 Symmetra 9 Symmetra 3-Phase 13 Environmental Monitor 21 Configurable s for APC Network Management

More information

PowerChute TM Network Shutdown in Redundant UPS Configurations

PowerChute TM Network Shutdown in Redundant UPS Configurations PowerChute TM Network Shutdown in Redundant UPS Configurations By Sarah Jane Hannon ABSTRACT PowerChute TM Network Shutdown software works in conjunction with the UPS Network Management Card to provide

More information

Network Management Card. User Manual

Network Management Card. User Manual User Manual 1 Contents Contents 2 Chapter 1 Overview 3 1.1 NMC package contents 4 1.2 NMC CD Resources 4 1.3 Features 4 1.4 NMC Applications 5 Chapter 2 NMC parameters setting via serial COM port 6 2.1

More information

PowerChute Network Shutdown v4.1 Release Notes

PowerChute Network Shutdown v4.1 Release Notes PowerChute Network Shutdown v4.1 Release Notes The release notes provide important information about PowerChute Network Shutdown (PowerChute), including known software issues and their solutions. For any

More information

SNMP Web card. User s Manual. Management Software for Uninterruptible Power Supply Systems

SNMP Web card. User s Manual. Management Software for Uninterruptible Power Supply Systems SNMP Web card User s Manual Management Software for Uninterruptible Power Supply Systems Table of Contents 1. Overview... 3 1.1 Introduction... 3 1.2 Features... 3 1.3 Overlook... 3 1.4 Installation and

More information

User Manual. English. APC Smart-UPS 500 VA 100 VAC 750 VA 100/120/230 VAC. Tower Uninterruptible Power Supply

User Manual. English. APC Smart-UPS 500 VA 100 VAC 750 VA 100/120/230 VAC. Tower Uninterruptible Power Supply User Manual English APC Smart-UPS 500 VA 100 VAC 750 VA 100/120/230 VAC Tower Uninterruptible Power Supply 990-1587A 12/2005 Introduction The APC Uninterruptible Power Supply (UPS) is designed to prevent

More information

Before You Start 1 Overview 2 Supported Devices 4 Public (User LAN) and Private (APC LAN) Networks 5. Initial Configuration Requirements 6

Before You Start 1 Overview 2 Supported Devices 4 Public (User LAN) and Private (APC LAN) Networks 5. Initial Configuration Requirements 6 Contents Introduction 1 Before You Start 1 Overview 2 Supported Devices 4 Public (User LAN) and Private (APC LAN) Networks 5 Initial Configuration Requirements 6 Overview 6 Setup Wizard 7 Status, Alarm,

More information

Installation and Operation Back-UPS 1250, 1300, 1500

Installation and Operation Back-UPS 1250, 1300, 1500 Installation and Operation Back-UPS 1250, 1300, 1500 Inventory bu001a Safety and General Information This unit is intended for indoor use only. Do not operate this unit in direct sunlight, in contact with

More information

Installation and Operation Manual Back-UPS BX800CI-AS/BX1100CI-AS

Installation and Operation Manual Back-UPS BX800CI-AS/BX1100CI-AS + Installation and Operation Manual Back-UPS BX800CI-AS/BX1100CI-AS Inventory Safety and General Information bu001c This unit is intended for indoor use only. Do not operate this unit in direct sunlight,

More information

Symmetra LX. Operations Guide

Symmetra LX. Operations Guide Symmetra LX Operations Guide For use with Symmetra LX UPS Models: 200 V, 4 8 kva 208/240 V, 4 8 kva 220/230/240 V, 4 8 kva 200 V, 4 16 kva 208/240 V, 4 16 kva 220/230/240 V, 4 16 kva Symmetra LX Rack-mount

More information

User Manual. English. APC Smart-UPS SC. 1000/1500 VA 110/120/230 Vac. 2U Tower/Rack-Mount Uninterruptible Power Supply

User Manual. English. APC Smart-UPS SC. 1000/1500 VA 110/120/230 Vac. 2U Tower/Rack-Mount Uninterruptible Power Supply User Manual English APC Smart-UPS SC 1000/1500 VA 110/120/230 Vac 2U Tower/Rack-Mount Uninterruptible Power Supply 990-1851C, 10/2005 Introduction The APC Uninterruptible Power Supply (UPS) is designed

More information

CAUTION. CAUTION indicates a potentially hazardous situation which, if not avoided, can result in equipment damage and minor or moderate injury.

CAUTION. CAUTION indicates a potentially hazardous situation which, if not avoided, can result in equipment damage and minor or moderate injury. Product Description The APC by Schneider Electric Smart-UPS is a high performance uninterruptible power supply (UPS). The UPS provides protection for electronic equipment from utility power blackouts,

More information

User Manual. English. APC Smart-UPS 1000/1500 VA 100/120/230 VAC 750/1000XL VA 120/230 VAC. Tower Uninterruptible Power Supply

User Manual. English. APC Smart-UPS 1000/1500 VA 100/120/230 VAC 750/1000XL VA 120/230 VAC. Tower Uninterruptible Power Supply User Manual English APC Smart-UPS 1000/1500 VA 100/120/230 VAC 750/1000XL VA 120/230 VAC Tower Uninterruptible Power Supply 990-1074C 06/2012 Introduction American Power Conversion Corporation (APC) is

More information

Daker DK 1, 2, 3 kva. Manuel d installation Installation manual. Part. LE05334AC-07/13-01 GF

Daker DK 1, 2, 3 kva. Manuel d installation Installation manual. Part. LE05334AC-07/13-01 GF Daker DK 1, 2, 3 kva Manuel d installation Installation manual Part. LE05334AC-07/13-01 GF Daker DK 1, 2, 3 kva Index 1 Introduction 24 2 Conditions of use 24 3 LCD Panel 25 4 Installation 28 5 UPS communicator

More information

Back-UPS Pro 1300/1500 Installation and Operation

Back-UPS Pro 1300/1500 Installation and Operation Back-UPS Pro 1300/1500 Installation and Operation Inventory Safety Do not install the Back-UPS in direct sunlight, in excessive heat, humidity, or in contact with fluids. Connect the battery bu059a bu058a

More information

MGE Galaxy 3500 Series 10-40 kva 380/400/415 V 10-30 kva 208/220 V. Operation

MGE Galaxy 3500 Series 10-40 kva 380/400/415 V 10-30 kva 208/220 V. Operation MGE Galaxy 3500 Series 10-40 kva 380/400/415 V 10-30 kva 208/220 V Operation Table of Contents About this Manual... 1 Find Updates to this Manual... 1 Safety... 2 Overview... 3 r Interface... 3 Display

More information

Operation Manual. Smart-UPS C. Uninterruptible Power Supply. Tower 1000/1500 VA. 120/230 Vac. su0813a

Operation Manual. Smart-UPS C. Uninterruptible Power Supply. Tower 1000/1500 VA. 120/230 Vac. su0813a Operation Manual Smart-UPS C Uninterruptible Power Supply Tower 1000/1500 VA 120/230 Vac su0813a Product Description The APC by Schneider Electric Smart-UPS is a high performance uninterruptible power

More information

ViewPower. User s Manual. Management Software for Uninterruptible Power Supply Systems

ViewPower. User s Manual. Management Software for Uninterruptible Power Supply Systems ViewPower User s Manual Management Software for Uninterruptible Power Supply Systems Table of Contents 1. ViewPower Overview... 2 1.1. Introduction...2 1.2. Structure...2 1.3. Applications...2 1.4. Features...2

More information

How To Log On... 13 Main Screen... 16 Control Console Menus... 19

How To Log On... 13 Main Screen... 16 Control Console Menus... 19 Contents Introduction 1 Product Description.......................................... 1 Internal Management Features.................................. 4 How to Recover from a Lost Password...........................

More information

Title Page Web/SNMP Management SmartSlot Card

Title Page Web/SNMP Management SmartSlot Card Title Page Web/SNMP Management SmartSlot Card AP9606 User s Guide Thank You! Thank you for selecting the APC Web/SNMP Management SmartSlot Card. It has been designed for many years of reliable, maintenance-free

More information

PowerChute TM Network Shutdown Operating Modes and supported UPS Configurations

PowerChute TM Network Shutdown Operating Modes and supported UPS Configurations [APPLICATION NOTE #170] PowerChute TM Network Shutdown Operating Modes and supported UPS Configurations By Sarah Jane Hannon ABSTRACT PowerChute TM Network Shutdown software works in conjunction with the

More information

Match. GE Digital Energy. Uninterruptible Power Supply 500-1500 VA. Technology for the Digital World. Match UPS. GE Digital Energy.

Match. GE Digital Energy. Uninterruptible Power Supply 500-1500 VA. Technology for the Digital World. Match UPS. GE Digital Energy. Match Uninterruptible Power Supply 500-1500 VA Manufactured by: General Electric Company Telephone +41 (0)91 / 850 51 51 CH 6595 Riazzino (Locarno) Fax +41 (0)91 / 850 51 44 Switzerland Website www.gedigitalenergy.com

More information

Using the UPSMON-Plus Monitoring Software

Using the UPSMON-Plus Monitoring Software Using the UPSMON-Plus Monitoring Software With UPSMON-Plus UPS Monitoring software, you can: Monitor battery level, load level, input and output current. Schedule daily, weekly, or monthly battery self

More information

PowerPanel Business Edition USER MANUAL

PowerPanel Business Edition USER MANUAL USER MANUAL Rev. 0.9 2007/10/26 Copyright 2006-2007 Cyber Power Systems, Inc. All rights reserved. PowerPanel Business Edition USER S MANUAL PowerPanel Business Edition provides power management Services.

More information

User Manual. English. APC Smart-UPS. 2200 VA 120/230 Vac. 3000 VA 100/120/208/230 Vac. 2U Rack Mount Uninterruptible Power Supply

User Manual. English. APC Smart-UPS. 2200 VA 120/230 Vac. 3000 VA 100/120/208/230 Vac. 2U Rack Mount Uninterruptible Power Supply User Manual English APC Smart-UPS 2200 VA 120/230 Vac 3000 VA 100/120/208/230 Vac 2U Rack Mount Uninterruptible Power Supply 990-1352A 11/2003 Introduction The APC Uninterruptible Power Supply (UPS) is

More information

Operation Manual. Smart-UPS X Uninterruptible Power Supply

Operation Manual. Smart-UPS X Uninterruptible Power Supply Operation Manual Smart-UPS X Uninterruptible Power Supply Low Voltage (100-127 V) SMX2000RMLV2U SMX2200RMLV2U SMX3000RMLV2U SMX3000RMLV2UNC SMX3000RMJ2U High Voltage (200-240 V) SMX2200RMHV2U SMX3000RMHV2U

More information

ViewPower User Manual

ViewPower User Manual ViewPower User Manual Management Software for Uninterruptible Power Supply Systems Table of Contents 1. ViewPower Overview... 1 1.1. Introduction... 1 1.2. Structure... 1 1.3. Applications... 1 1.4. Features...

More information

User s Manual PowerPanel Shutdown Service Graceful Shutdown and Notification service to ensure power protection of your computer

User s Manual PowerPanel Shutdown Service Graceful Shutdown and Notification service to ensure power protection of your computer User s Manual PowerPanel Shutdown Service Graceful Shutdown and Notification service to ensure power protection of your computer Revision 1.1 TABLE OF CONTENTS INTRODUCTION... 1 INSTALLATION GUIDE... 2

More information

User s Manual UPS SERIES. Network Interface Card UPS-IPCARD. I-00453 Rev B

User s Manual UPS SERIES. Network Interface Card UPS-IPCARD. I-00453 Rev B User s Manual UPS SERIES Network Interface Card UPS-IPCARD I-00453 Rev B TABLE OF CONTENTS INTRODUCTION............................................................. 3-4 INSTALLATION GUIDE.......................................................

More information

Galleon 6-10K Online UPS. Voltronic Power Technology Corporation

Galleon 6-10K Online UPS. Voltronic Power Technology Corporation Galleon 6-10K Online UPS Voltronic Power Technology Corporation Features Galleon online UPS series delivers optimal power quality, provides superior power management, resolves utility power protection

More information

Dell Network Management Card. User's Guide. w w w. d e l l. c o m s u p p o r t. d e l l. c o m

Dell Network Management Card. User's Guide. w w w. d e l l. c o m s u p p o r t. d e l l. c o m Dell Network Management Card User's Guide w w w. d e l l. c o m s u p p o r t. d e l l. c o m Notes and Warnings NOTE: A NOTE indicates important information that helps you make better use of your software.

More information

SNMP Web Management. User s Manual For SNMP Web Card/Box

SNMP Web Management. User s Manual For SNMP Web Card/Box SNMP Web Management User s Manual For SNMP Web Card/Box Management Software for Off-Grid Inverter Version: 1.2 Table of Contents 1. Overview... 1 1.1 Introduction... 1 1.2 Features... 1 1.3 Overlook...

More information

1. Installing and configuring APC UPS Management

1. Installing and configuring APC UPS Management 1. Installing and configuring APC UPS Management 1.1. Objectives and Overview In this lab, you will learn how to install and configure the APC UPS power management suite and the Web/SNMP Management Card.

More information

- 1 - SmartStor Cloud Web Admin Manual

- 1 - SmartStor Cloud Web Admin Manual - 1 - SmartStor Cloud Web Admin Manual Administrator Full language manuals are available in product disc or website. The SmartStor Cloud Administrator web site is used to control, setup, monitor, and manage

More information

User Guide. PowerChute Network Shutdown v4.1 Hyper-V and SCVMM 990-4595D-001 07/2015

User Guide. PowerChute Network Shutdown v4.1 Hyper-V and SCVMM 990-4595D-001 07/2015 User Guide PowerChute Network Shutdown v4.1 Hyper-V and SCVMM 990-4595D-001 07/2015 Schneider Electric Legal Disclaimer The information presented in this manual is not warranted by Schneider Electric to

More information

User s Manual. Management Software for Uninterruptible Power Supply Systems

User s Manual. Management Software for Uninterruptible Power Supply Systems PowerShield NetGuard User s Manual Management Software for Uninterruptible Power Supply Systems Table of Contents 1. NetGuard Overview...2 1.1. Introduction...2 1.2. Structure...2 1.3. Applications...3

More information

Back-UPS 650 VA 120 V with AVR (BX650CI-LM)

Back-UPS 650 VA 120 V with AVR (BX650CI-LM) Back-UPS 650 VA 120 V with AVR (BX650CI-LM) Overview Do not install the unit in direct sunlight, in areas of excessive heat or humidity, or in contact with fluids ON/OFF button Battery connector Circuit

More information

User s Manual Network Management Card

User s Manual Network Management Card User s Manual Network Management Card RMCARD202 Intelligent Network Management Card allows a UPS system to be managed, monitored, and configured Version 1.0 E-K01-SNMP005-0 TABLE OF CONTENTS Introduction

More information

Quick Installation and Setup for WinPower Software

Quick Installation and Setup for WinPower Software Quick Installation and Setup for WinPower Software A. On the WinPower Installation menu, simply follow on-screen instructions and key in the software serial number. The installation will be automatically

More information

User Manual WatchPower

User Manual WatchPower User Manual WatchPower Management Software for Inverter Table of Contents 1. WatchPower Overview... 1 1.1. Introduction... 1 1.2. Features... 1 2. WatchPower Install and Uninstall... 1 2.1. System Requirement...

More information

Setting up PowerChute Network Shutdown Version 4.0 for advanced configuration.

Setting up PowerChute Network Shutdown Version 4.0 for advanced configuration. Setting up PowerChute Network Shutdown Version 4.0 for advanced configuration. Configuration wizard launches when PowerChute is first installed. Select proper network settings. Select IP address that will

More information

Table of Contents. 1. Introduction...1. 2. PDU Package...2. 3. Function...3. 4. Installation...5. 5. Web Interface...7

Table of Contents. 1. Introduction...1. 2. PDU Package...2. 3. Function...3. 4. Installation...5. 5. Web Interface...7 PDU User Manual Table of Contents 1. Introduction...1 2. PDU Package...2 3. Function...3 4. Installation...5 5. Web Interface...7 1. Introduction The PDU is an Internet ready device designed and is equipped

More information

Eaton ConnectUPS MS Web/SNMP Card User's Guide

Eaton ConnectUPS MS Web/SNMP Card User's Guide Eaton ConnectUPS MS Web/SNMP Card User's Guide Class B EMC Statements FCC Part 15 Class B NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

More information

Network Management Card

Network Management Card Network Management Card AP9617 AP9618 AP9619 Installation and Quick-Start Manual How to Avoid Equipment Damage Disconnect UPS power You do not need to turn off a Symmetra or a Silcon model UPS to install

More information

UPS MONITORING SOFTWARE USER MANUAL

UPS MONITORING SOFTWARE USER MANUAL UPS MONITORING SOFTWARE USER MANUAL Emily For Linux Table of Contents 1 Installation...2 1.1. Note...2 1.2. Install Instructions...2 1.3 Uninstall Instructions...2 2 Function Explanations...3 2.1 Function

More information

Online Help StruxureWare Data Center Expert

Online Help StruxureWare Data Center Expert Online Help StruxureWare Data Center Expert Version 7.2.1 What's New in StruxureWare Data Center Expert 7.2.x Learn more about the new features available in the StruxureWare Data Center Expert 7.2.x release.

More information

User s Manual. Remote Management Card

User s Manual. Remote Management Card User s Manual Remote Management Card RMCARD202/RMCARD203 RMCARD302/RMCARD303 Intelligent Remote Management Card allows a UPS system/environment sensor to be managed, monitored, and configured Version 1.6

More information

SmartOnline Expandable Rack / Tower UPS System Online, double-conversion protection for mission critical applications

SmartOnline Expandable Rack / Tower UPS System Online, double-conversion protection for mission critical applications SmartOnline Expandable Rack / Tower UPS System Online, double-conversion protection for mission critical applications Model #: SU3000RTXL3U 3000VA online 3U rack / tower UPS Enhanced serial communications

More information

Galaxy 3500. 10-40 kva 380/400/415 V and 10-30 kva 208/220 V. Operation 09/2014. www.schneider-electric.com

Galaxy 3500. 10-40 kva 380/400/415 V and 10-30 kva 208/220 V. Operation 09/2014. www.schneider-electric.com Galaxy 3500 10-40 kva 380/400/415 V and 10-30 kva 208/220 V Operation 09/2014 www.schneider-electric.com Legal Information The Schneider Electric brand and any registered trademarks of Schneider Electric

More information

HP R12000 and R18000 DirectFlow UPS User Guide

HP R12000 and R18000 DirectFlow UPS User Guide HP R12000 and R18000 DirectFlow UPS User Guide Abstract This document includes installation, configuration, and operation information for the HP R12000 and R18000 DirectFlow UPS. This document is for the

More information

Reboot the ExtraHop System and Test Hardware with the Rescue USB Flash Drive

Reboot the ExtraHop System and Test Hardware with the Rescue USB Flash Drive Reboot the ExtraHop System and Test Hardware with the Rescue USB Flash Drive This guide explains how to create and use a Rescue USB flash drive to reinstall and recover the ExtraHop system. When booting

More information

Installation and Operation

Installation and Operation Installation and Operation Smart-UPS ΤΜ SR1 Uninterruptible Power Supply SR18KXIET SR110KXIET 220/230/240 Vac Tower suo0759b Smart-UPS TM SR1 Uninterruptible Power Supply 8000/10000 VA 220/230/240 Vac

More information

AIS 3000 APC AIS 3000 15kVA 208V w/2 Batt. Module Exp. To 4, Start-Up 5X8, Internal Maintenance Bypass

AIS 3000 APC AIS 3000 15kVA 208V w/2 Batt. Module Exp. To 4, Start-Up 5X8, Internal Maintenance Bypass AIS 3000 APC AIS 3000 15kVA 208V w/2 Batt. Module Exp. To 4, Start-Up 5X8, Internal Maintenance Bypass APC AIS 3000, 12 kw / 15 kva,input 208V 3PH / Output 120V, 208V, 208V 3PH, Interface Port DB-9 RS-232,

More information

Operation Manual. Smart-UPS UPS. 750/1000/1500/2200 VA Rack-mount 2U 120/230 VAC. 3000 VA Rack-mount 2U 120/208/230 VAC

Operation Manual. Smart-UPS UPS. 750/1000/1500/2200 VA Rack-mount 2U 120/230 VAC. 3000 VA Rack-mount 2U 120/208/230 VAC Operation Manual Smart-UPS UPS 750/1000/1500/2200 VA Rack-mount 2U 120/230 VAC 3000 VA Rack-mount 2U 120/208/230 VAC Contents Overview... 1 Product Description....................................... 1

More information

Release Notes: PowerChute plus for Windows 95 and Windows 98

Release Notes: PowerChute plus for Windows 95 and Windows 98 : PowerChute plus for Windows 95 and Windows 98 These release notes supplement the User s Guide: PowerChute plus, Version 5.0.2, for Windows 95 and Windows 98 (pc98ug.pdf) and the Installation Guide: PowerChute

More information

Audio/Video AVR Series UPS - Intelligent Automatic Voltage Regulated Power Management System

Audio/Video AVR Series UPS - Intelligent Automatic Voltage Regulated Power Management System Audio/Video AVR Series UPS - Intelligent Automatic Voltage Regulated Power Management System MODEL NUMBER: HTR05-1U Description Tripp Lite's HTR05-1U AVR Series intelligent, Automatic Voltage Regulated

More information

SmartPro 230V 3kVA 2.25kW Line-Interactive UPS, Extended Run, SNMP, Webcard, Tower, USB, DB9 Serial

SmartPro 230V 3kVA 2.25kW Line-Interactive UPS, Extended Run, SNMP, Webcard, Tower, USB, DB9 Serial SmartPro 230V 3kVA 2.25kW Line-Interactive UPS, Extended Run, SNMP, Webcard, Tower, USB, DB9 Serial MODEL NUMBER: SMARTINT3000VS Highlights 3kVA / 3000VA / 2250W line interactive tower UPS system 230V

More information

User s Manual. Management Software for Inverter

User s Manual. Management Software for Inverter WatchPower User s Manual Management Software for Inverter Table of Contents 1. WatchPower Overview... 2 1.1. Introduction... 2 1.2. Features... 2 2. WatchPower Install and Uninstall... 2 2.1. System Requirement...

More information

Network Management Card

Network Management Card www.eaton.com Network Management Card User manual Network Management Card User Manual 34003991EN/EC Page 1/118 Contents 1 EATON NETWORK SOLUTION 5 1.1 GENERAL PRESENTATION 5 1.1.1 Connecting the UPS to

More information

750VA/1000VA/1500VA 100/120/230VAC 2U

750VA/1000VA/1500VA 100/120/230VAC 2U User s Manual English Smart-UPS 750VA/1000VA/1500VA 100/120/230VAC 2U Rack Mount Uninterruptible Power Supply 990-1194 5/02 Introduction The APC Uninterruptible Power Supply (UPS) is designed to prevent

More information

10000HXL31/15000HXL31/20000HXL31

10000HXL31/15000HXL31/20000HXL31 Table of Contents www.eaton.com/dxups USER MANUAL ON LINE UPS 10000HXL31/15000HXL31/20000HXL31 Uninterruptible Power Supply Table of Contents 1. Brief introduction 1.1 System and model description---------------------------------------------------------------------1

More information

NEWTECH PRO 1-2-3 KVA ONLINE UNINTERRUPTIBLE POWER SUPPLY USER MANUAL

NEWTECH PRO 1-2-3 KVA ONLINE UNINTERRUPTIBLE POWER SUPPLY USER MANUAL NEWTECH PRO 1-2-3 KVA ONLINE UNINTERRUPTIBLE POWER SUPPLY USER MANUAL info@tuncmatik.com / www.tuncmatik.com Table of Contents 1. Important Safety Warning 2 1-1. Transportation 2 1-2. Preparation 2 1-3.

More information

Installation Guide Smart-UPS X Tower/Rack-Mount 2U 2000/2200/3000 VA

Installation Guide Smart-UPS X Tower/Rack-Mount 2U 2000/2200/3000 VA Installation Guide Smart-UPS X Tower/Rack-Mount 2U 2000/2200/3000 VA Important Safety Messages Read the instructions carefully to become familiar with the equipment before trying to install, operate, service

More information

Remote Management Card

Remote Management Card Remote Management Card RMCARD202 / RMCARD203 RMCARD302 / RMCARD303 User s Manual Version 2.0 The Remote Management Card allows a UPS system and environmental sensor to be managed, monitored, and configured.

More information

APC Smart-UPS RT. GUIDE SPECIFICATIONS FOR 3000VA, 5000VA and 6000 VA Smart-UPS RT 230VAC Uninterruptible Power Supply

APC Smart-UPS RT. GUIDE SPECIFICATIONS FOR 3000VA, 5000VA and 6000 VA Smart-UPS RT 230VAC Uninterruptible Power Supply APC Smart-UPS RT GUIDE SPECIFICATIONS FOR 3000VA, 5000VA and 6000 VA Smart-UPS RT 230VAC Uninterruptible Power Supply PART 1 - GENERAL 1.1 SUMMARY A. This specification describes the operation and functionality

More information

Installation and Operation

Installation and Operation Installation and Operation Smart-UPS SUA22000-BR/SUA3000-BR 120 VAC English This manual and the safety guide are available in English on the enclosed CD and the APC Web site, www.apc.com. Este manual e

More information

Multi DIALOG MDM/MDT. MDM 10-20kVA single/single-phase and three/single-phase MDT 10-80kVA three/three-phase NETWORK RANGE

Multi DIALOG MDM/MDT. MDM 10-20kVA single/single-phase and three/single-phase MDT 10-80kVA three/three-phase NETWORK RANGE Local Area Networks (LAN) Servers Data centers Internet centers (ISP/ASP/POP) Industrial PLCs EPOS (Electronic Point of Sale) Systems Emergency devices (lights/alarms) Electro-medical devices Telecommunication

More information

UPSMON PRO Linux --- User Manual

UPSMON PRO Linux --- User Manual UPSMON PRO Linux --- User Manual Version : 2.1 *Attention : root authority is necessary to execute at Linux here AA. UPSMON PRO Install 2 BB. UPSMON PRO Start 3 CC. UPSMON PRO Status 6 DD. UPSMON PRO Config

More information

UPS Communicator. UPS Communicator English Manual Release 1.16 1

UPS Communicator. UPS Communicator English Manual Release 1.16 1 UPS Communicator 1 License for use The use of the SOFTWARE manufactured by Legrand (the MANUFACTURER) is free of charge. By proceeding with its installation of his own free will, the USER (an individual

More information

User s Manual. Remote Management Card RMCARD202. Intelligent Remote Management Card allows a UPS system to be managed, monitored, and configured

User s Manual. Remote Management Card RMCARD202. Intelligent Remote Management Card allows a UPS system to be managed, monitored, and configured User s Manual Remote Management Card RMCARD202 Intelligent Remote Management Card allows a UPS system to be managed, monitored, and configured Version 1.2 TABLE OF CONTENTS Introduction 1 Installation

More information

USER S GUIDE. network management card. Contents. Introduction--1. Control Console--13

USER S GUIDE. network management card. Contents. Introduction--1. Control Console--13 Contents Introduction--1 Product Description.................................. 1 Features 1 Initial set-up 2 Network management features 3 Internal Management Features........................... 4 Overview

More information

Install / Users Guide

Install / Users Guide Remote shutdown program for network Install / Users Guide Windows Vista 7 Server 2008 Windows NT4.0 2000 XP Server 2003 Windows 98 Me INR-HF51881e LICENSE AGREEMENT USE OF THIS SOFTWARE IS SUBJECT TO LICENSE

More information

Network Management Proxy 5 User manual

Network Management Proxy 5 User manual Network Management Proxy 5 User manual Network Management Proxy 5 User manual - 34 003 896 XU / AE Page 1/36 Table of Contents 1 EATON Network Solution...3 1.1 Overview...3 1.2 Select architecture...5

More information

User Manual. English. APC Smart-UPS RT. 3000/5000/6000 VA 200-240 VAC Tower/Rack Mount 3U Uninterruptible Power Supply

User Manual. English. APC Smart-UPS RT. 3000/5000/6000 VA 200-240 VAC Tower/Rack Mount 3U Uninterruptible Power Supply User Manual English APC Smart-UPS RT 3000/5000/6000 VA 200-240 VAC Tower/Rack Mount 3U Uninterruptible Power Supply 990-1289D 03/2006 Introduction The APC Smart-UPS RT is a high-performance, uninterruptible

More information

SmartPro 100/110/120V 1.5kVA 900W Line-Interactive Sine Wave UPS, Tower, SNMP, Webcard, USB, DB9 Serial

SmartPro 100/110/120V 1.5kVA 900W Line-Interactive Sine Wave UPS, Tower, SNMP, Webcard, USB, DB9 Serial SmartPro 100/110/120V 1.5kVA 900W Line-Interactive Sine Wave UPS, Tower, SNMP, Webcard, USB, DB9 Serial MODEL NUMBER: SMART1500SLT Highlights 1.5kVA / 1500VA line interactive tower UPS; Sine wave output

More information

SmartPro 120V 500VA 300W Line-Interactive UPS, SNMP, Webcard, 1U Rack/Tower, USB, DB9 Serial

SmartPro 120V 500VA 300W Line-Interactive UPS, SNMP, Webcard, 1U Rack/Tower, USB, DB9 Serial SmartPro 120V 500VA 300W Line-Interactive UPS, SNMP, Webcard, 1U Rack/Tower, USB, DB9 Serial MODEL NUMBER: SMART500RT1U Description Tripp Lite's SMART500RT1U intelligent, line-interactive rack/tower uninterruptible

More information

User s Guide. UPS Network Management Card 2 AP9630, AP9631

User s Guide. UPS Network Management Card 2 AP9630, AP9631 User s Guide UPS Network Management Card 2 AP9630, AP9631 This manual is available in English on the APC Web site (www.apc.com). Dieses Handbuch ist in Deutsch auf der APC Webseite (www.apc.com) verfügbar.

More information

Using RAID Admin and Disk Utility

Using RAID Admin and Disk Utility Using RAID Admin and Disk Utility Xserve RAID Includes instructions for creating RAID arrays and monitoring Xserve RAID systems K Apple Computer, Inc. 2003 Apple Computer, Inc. All rights reserved. Under

More information

User Guide for VMware Adapter for SAP LVM VERSION 1.2

User Guide for VMware Adapter for SAP LVM VERSION 1.2 User Guide for VMware Adapter for SAP LVM VERSION 1.2 Table of Contents Introduction to VMware Adapter for SAP LVM... 3 Product Description... 3 Executive Summary... 3 Target Audience... 3 Prerequisites...

More information

Technical Manual. (TLT-2H GPS/GSM Vehicle Tracker) V1.5

Technical Manual. (TLT-2H GPS/GSM Vehicle Tracker) V1.5 Technical Manual (TLT-2H GPS/GSM Vehicle Tracker) V1.5 Product main features Real-time SMS query coordinates time position, Phone Position active help feature speed alarm function historical data uploading

More information

30-120 3 Phase Modular Finally the benefits of Modular ups are for all

30-120 3 Phase Modular Finally the benefits of Modular ups are for all MUST 30-120 3 Phase Modular UPS Finally the benefits of Modular ups are for all MUST 30-120 MUST means Modular UPS System Three-phase MUST 30-120 is an uninterruptible power supply with double conversion

More information

Environment Sensor - 66846

Environment Sensor - 66846 NMC Transverse - 66074 Environment Sensor - 66846 Network 34003676EN/HA Page 1/81 Table of Contents 1 MGE NETWORK SOLUTION 5 1.1 INTRODUCTION 5 1.1.1 Connecting the UPS / STS to the Network 5 The Network

More information

UPSentry Smart 2000. User s Manual. Shutdown Management Software. for Mac OS X 10.2

UPSentry Smart 2000. User s Manual. Shutdown Management Software. for Mac OS X 10.2 UPSentry Smart 2000 Shutdown Management Software for Mac OS X 10.2 User s Manual Table of Contents Introduction...3 Installing/Removing UPSentry Smart 2000...4 User Interface: UPSentry...5 System Menu...6

More information

User Manual. Smart-UPS TM C. Uninterruptible Power Supply SRC250 SRC450. 110/120/230 Vac. Tower/Rack-Mount 1U

User Manual. Smart-UPS TM C. Uninterruptible Power Supply SRC250 SRC450. 110/120/230 Vac. Tower/Rack-Mount 1U User Manual Smart-UPS TM C Uninterruptible Power Supply SRC250 SRC450 110/120/230 Vac Tower/Rack-Mount 1U Smart-UPS TM C Uninterruptible Power Supply 250/450 VA 110/120/230 Vac Tower/Rack-Mount 1U English

More information

Model #: SMART2200VS. 2200VA / 2.2kVA line interactive tower UPS. Maintains 120V nominal output over an input range of 79 to 147V

Model #: SMART2200VS. 2200VA / 2.2kVA line interactive tower UPS. Maintains 120V nominal output over an input range of 79 to 147V SmartPro VS Tower UPS System Intelligent, line-interactive power management system Model #: SMART2200VS 2200VA / 2.2kVA line interactive tower UPS Maintains 120V nominal output over an input range of 79

More information

Installation and Configuration User's Guide

Installation and Configuration User's Guide Dell UPS Management Software Installation and Configuration User's Guide www.kesintisizservis.com Notes NOTE: A NOTE indicates important information that helps you make better use of your software. Information

More information

SentryPlus. Shutdown Management Software for Windows. User s Manual

SentryPlus. Shutdown Management Software for Windows. User s Manual SentryPlus Shutdown Management Software for Windows User s Manual Table of Contents Introduction...3 SentryPlus Features...3 SentryPlus Installation...4 SentryPlus Setup...4 SentryPlus Service...5 SentryPlus

More information

Essential NCPI Management Requirements for Next Generation Data Centers

Essential NCPI Management Requirements for Next Generation Data Centers Essential NCPI Requirements for Next Generation Data Centers By Ted Ives White Paper #14 1 Executive Summary The management of physical infrastructure in data centers can no longer be considered independently

More information

Network Management Card (Network-MS) User Manual

Network Management Card (Network-MS) User Manual 34003991XT_EN/EG Page 1/129 Contents 1 EATON NETWORK SOLUTION 6 1.1 GENERAL PRESENTATION 6 1.1.1 Connecting the UPS to the Ethernet network 7 1.1.2 Protection of the computers/servers 7 1.1.3 Supervision

More information

ViewPower Pro. User s Manual. Management Software for Uninterruptible Power Supply Systems

ViewPower Pro. User s Manual. Management Software for Uninterruptible Power Supply Systems ViewPower Pro User s Manual Management Software for Uninterruptible Power Supply Systems Table of Contents 1. ViewPower Pro Overview...4 1.1. Introduction...4 1.2. Structure...4 1.3. Features...5 2. ViewPower

More information

Watchdog Monitor user guide

Watchdog Monitor user guide General The Watchdog AW-4, in short AW-4, can be controlled and monitored by a centralized monitor server. This server is located in a large Dutch server centre with high speed connections, directly connected

More information

Minislot 66244. Transverse 66074. Environment Sensor 66846

Minislot 66244. Transverse 66074. Environment Sensor 66846 Minislot 66244 Transverse 66074 Environment Sensor 66846 Management Card 34003676EN/BB Page 1/76 Table of Contents 1 MGE NETWORK SOLUTION 5 1.1 INTRODUCTION 5 1.1.1 Connecting the UPS to the 6 The Management

More information

Network Management Card & Modbus/Jbus 66123 User Manual

Network Management Card & Modbus/Jbus 66123 User Manual Network Management Card & Modbus/Jbus 66123 User Manual 66124 User Manual For Galaxy 7000 UPS and SSC unit Network Management Card & Modbus/Jbus 34022321XT indice :AE Page 1/98 Contents 1 MGE GALAXY 7000

More information

PowerNet SNMP Manager

PowerNet SNMP Manager PowerNet SNMP Manager for ManageWise User s Guide 2 PowerNet SNMP Manager for ManageWise - User s Guide 2 POWERNET MANAGER LICENSE STATEMENT The PowerNet Manager software is protected by both United States

More information

Printer Performance and Troubleshooting Printers

Printer Performance and Troubleshooting Printers Printer Performance and Troubleshooting Printers Revised May 22, 2013 2013 ImproMed, LLC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval

More information

Network Management Card. Installation and Quick Start Manual

Network Management Card. Installation and Quick Start Manual Network Management Card Installation and Quick Start Manual Radio frequency interference Changes or modifications to this unit not expressly approved by the party responsible for compliance could void

More information

PowerChute TM Network Shutdown Security Features & Deployment

PowerChute TM Network Shutdown Security Features & Deployment PowerChute TM Network Shutdown Security Features & Deployment By David Grehan, Sarah Jane Hannon ABSTRACT PowerChute TM Network Shutdown (PowerChute) software works in conjunction with the UPS Network

More information

NEC Express5800 Series NEC ESMPRO AlertManager User's Guide

NEC Express5800 Series NEC ESMPRO AlertManager User's Guide NEC Express5800 Series NEC ESMPRO AlertManager User's Guide 7-2006 ONL-4152aN-COMMON-128-99-0606 PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs

More information

Online UPS. PowerWalker VFI 1000R/1U

Online UPS. PowerWalker VFI 1000R/1U Online UPS PowerWalker VFI 1000R/1U Manual Uninterruptible Power Supply System Table of Contents 1. Important Safety Warning... 1 1-1. Transportation... 1 1-2. Preparation... 1 1-3. Installation... 1 1-4.

More information