Annual Review 2013/14
|
|
- Bonnie Lindsey
- 8 years ago
- Views:
Transcription
1 Litigation Authority Annual Review 2013/14 Forward Look for 2014/17 &
2 Catherine Dixon Chief Executive, NHS Litigation Authority Welcome to the NHS LA s Annual Review for 2013/14 and Forward Look for the next three years. We are proud to present our achievements in 2013/14 and a high level summary of our future plans. The NHS LA s strategic objectives aim to ensure that we engage with the NHS and offer efficient and effective services which demonstrate value for money, as well as support the NHS to learn from things that go wrong, to reduce harm and improve patient safety.
3 Litigation Authority In our commitment to support the NHS in 2013/14: We launched an extranet web portal to provide our members with real time direct access to their claims and learning materials to give them greater knowledge of the claims and to support them to identify areas where claims can be reduced. The extranet has been nominated for two National Awards. We met the challenge of dealing with a large increase in the volumes of claims with clinical claims volumes growing by almost 18%, generated predominantly by changes in the legal market following changes to no-win no-fee agreements (see figure 1). We continued to pay fair claims quickly and robustly defend claims without merit. However, almost half the clinical claims we received (44%) had no evidence of negligent care. This meant we were able to resolve them without paying damages, saving the NHS more than 1.4 billion (see figures 3 and 4 and figures 5 and 6 for non-clinical claims). We have seen claimant solicitors charging, in some cases, very high costs that are much higher than the value of damages payable. We are concerned that we are paying, in some cases, more to claimant lawyers than to harmed patients and we have robustly challenged excessive costs saving the NHS more than 75m (see figures 2 and 4). In its first year with the NHS LA, NCAS dealt with more referrals, undertook more assessments and put in place more back on track plans than ever before. We have reduced the waiting time for assessments from longer than one year to 3-4 months. We have made assessment reports shorter, more focused and understandable. NCAS core services remain free for referring bodies. We are making changes to improve and enhance NCAS and to develop new services to meet the changing needs of the NHS (see figure 8).
4 We developed a safety and learning service which aims to support the NHS to reduce its claims. We listened to our members feedback and we stopped carrying out assessments against standards to remove duplication with other agencies and free up front line staff to provide care. Over 2014/15 we will continue to develop our safety and learning service to support our members and to take forward the Sign up to Safety campaign which will enable us to make incentive payments to member organisations whose safety plans robustly show they will reduce claims (figure 7 shows the highest value clinical claims specialties). We changed the way we price our indemnity cover so that organisations with fewer and less costly claims pay less. This incentivises members to reduce claims thereby improving patient and staff safety. We launched new member services throughout the year including a new inquest service that supports our members in dealing with inquests that may result in a claim. During the year, we supported members through over 500 inquests. We put in place a new legal panel for all Department of Health agencies and Arm s Length Bodies which enabled them to take advantage of high quality, value for money, legal services together with value added benefits such as secondees, use of legal offices and library services. We were finalists for our collaborative work on establishing the legal panel in the GO National Procurement Awards. We kept 100% of our NHS members and significantly grew our membership, with more than 50 new independent sector members providing NHS care joining our Clinical Negligence Scheme for Trusts. We created our vision to achieve timely fair resolution, enhance learning and improve safety supported by our values of being Professional, Expert, Ethical and Respectful, in line with our commitment to the NHS Constitution.
5 Litigation Authority NHS LA key facts Figure 1: New claims reported Figure 2: Clinical claims legal costs as a percentage of damages paid, by damages tranche, for claims closed in 2013/14 Number of new claims 14,000 12,000 10,000 8,000 6,000 4,000 2, ,652 8,655 4,074 4,346 Clinical Non-clinical 9,143 10,129 4,618 4,632 11, / / / / /14 Financial year 4,802 %age Legal Costs of Damages 300% 250% 200% 150% 100% 50% 0% 273% 43% % Defence Legal Costs as a %age of Damages % Claimant Legal Costs as %age of Damages 153% 107% 74% 54% 27% 20% 16% 37% 13% 10% 1-10,000 10,001-25,000 25,001-50,000 50, , , , , , ,001-1M Damages by Tranche 24% 7% 15% 4% 1M+ Figure 3: Clinical negligence expenditure 2013/14 (including interim payments) Figure 4: Damages and costs saved in clinical claims resolved in 2013/14 92,533,500 (8%) 92,533,500 (8%) 67,934,017 (5%) 16,922,080 67,934,017 (1%) (5%) 16,922,080 (1%) 259,252,650 (22%) 259,252,650 (22%) 1,192,538,084 1,192,538,084 1,438,894,721 1,438,894, ,751,934 (70%) 840,751,934 (70%) 1,354,038,624 (94%) 1,354,038,624 (94%) Claimant legal costs Claimant legal costs Damages paid to claimants Damages paid to claimants Defence legal costsdefence legal costs Successfully defended Successfully at trial defended at trial Resolved without damages Resolved payable without damages payable Legal costs challenged Legal and costs saved challenged and saved
6 Figure 5: Non-clinical expenditure 2013/14 (including interim payments) Figure 6: Damages and costs saved in non-clinical claims resolved in 2013/14 649,000 (1%) 649,000 (1%),934,372 6,934,372 (13%) 19,489,453 (13%) 19,489,453 (38%) (38%) 6,787,627 (9%) 6,787,627 (9%) 51,574,564 51,574,564 71,878,621 71,878,621 25,150,739 (49%) 25,150,739 (49%) 64,441,994 (90%) 64,441,994 (90%) laimant legal costs Claimant legal costs amages paid to claimants Damages paid to claimants efence legal costs Defence legal costs Successfully defended at Successfully trial defended at trial Resolved without damages Resolved payable without damages payable Legal costs challenged and Legal saved costs challenged and saved Figure 7: Value of clinical negligence claims received in 2013/14 by specialty 21% Figure 8: NCAS Action Plan Outcomes Shows a successful return to work for 68% of practitioners who go through an NCAS action planning process. 2% 3% 7% 7% 3% 2% 2% 2% 51,574,563 35% 5% 5% 3% 3% 6% 6% 10% 10% 68% Obstetrics Orthopaedic surgery Casualty/A&E Paediatrics General surgery General medicine Neurosurgery Gynaecology Radiology Neurology Other (aggregated specialities) Return to work Referral to regulator Local exclusion/suspension Retired on grounds of age Retired on grounds of health Resigned from performers list/hospital Self erasure/removal from register Unknown
7 Litigation Authority Forward Look our three year plan Our plans for Our plans for the next three years aim to make sure we are in the right shape to provide all our services to the highest standards and to provide excellent value for money to the taxpayer. Being efficient and effective We never forget that our work has an impact on patients, on NHS services and on taxpayers. The people making claims want to be compensated fairly and speedily. Taxpayers who fund the NHS want to see the best possible value. This is why improving our performance as an organisation is at the heart of our three-year plan. We will make sure we maintain our excellent record of efficiency and control costs so that, wherever possible, NHS resources go to front line services. Supporting and developing our staff is also at the centre of our plans because their skills and commitment are the driving force behind our achievements. We will continue to challenge claims which do not evidence negligent care and claimant solicitors costs where they are excessive and disproportionate to damages payable. This ensures NHS money is spent on providing patient care. Improving patient safety With nearly 20 years experience of what goes wrong in the NHS, we are in a unique position to help improve the safety of healthcare services. We have already developed a new Safety and Learning Service. Over the next three years we will build on this. Because of the information we have gathered on claims against the NHS, we already know what goes wrong. We plan to thoroughly analyse this information to make sure we understand how and why things go wrong. We will share this knowledge and work closely with the NHS to improve patient safety. We will support the NHS with the Sign up to Safety campaign making incentive payments to organisations where plans demonstrate that they will reduce claims. Supporting safe practice We will develop and improve our work to maintain the professional standards of doctors, dentists, pharmacists and other healthcare professionals. Just as we will learn about safety from claims against the NHS, we will make sure that our work to improve the practice of health care professionals leads directly to improvements in patient safety.
8 Find out more about how the NHS LA is supporting the NHS at Any enquiries regarding this publication or to request another format including braille, audio tape, large print, another language or any other format, please contact Publication date July 2014 Reference DSLP/Comms/00001 NHS LA FAIR RESOLUTION SHARING LEARNING IMPROVING SAFETY
HILL DICKINSON FORUM 6 TH MARCH 2014. Catherine Dixon Chief Executive NHS Litigation Authority
HILL DICKINSON FORUM 6 TH MARCH 2014 Catherine Dixon Chief Executive NHS Litigation Authority NHS LA Special Health Authority part of NHS, established 1995; An indemnity pool (not an insurance company)
More informationAnnual Review. NHS Litigation Authority Report and accounts 2013/14. Supporting the nhs
Annual Review NHS Litigation Authority Report and accounts 2013/14 Supporting the nhs Annual Review NHS Litigation Authority Report and accounts 2013/14 Supporting the nhs Presented to Parliament pursuant
More informationAgenda Item 8.12 CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST. The Director of Corporate Services Carole Self
CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST Report of: Paper prepared by: The Director of Corporate Services Carole Self Head of Legal Services Michelle Lindup Date of paper: May 2014
More informationC L I N I C A L N E G L I G E N C E
C L I N I C A L N E G L I G E N C E MB M O O R E B L A T C H s o l i c i t o r s Clinical negligence Understanding, support and effective resolution If you have had the misfortune to suffer injury through
More informationCLINICAL INDEMNITY SCHEME. Draft Scope of Coverage
- 1 - CLINICAL INDEMNITY SCHEME Draft Scope of Coverage 1. General Principles The Clinical Indemnity Scheme has been established on the basis of enterprise liability. The fundamental principle underlying
More informationUNIVERSITY HOSPITALS OF LEICESTER NHS TRUST
UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST CLINICAL NEGLIGENCE, PERSONAL INJURY, AND PROPERTY CLAIMS HANDLING POLICY APPROVED BY: THE TRUST BOARD DATE: 6 TH JUNE 2002 REVIEW: ORIGINATOR: ANNUALLY MICHAEL
More informationMedical Negligence. A client s guide
Medical Negligence A client s guide What is medical negligence? This note is intended to give you a broad outline about medical negligence (sometimes called clinical negligence) cases. It is not a substitute
More informationReporting claims to the NHS LA
Reporting claims to the NHS LA Table of Contents 1. Introduction 2. When should a claim be reported to the NHS LA 3. What documents should be sent to the NHS LA when reporting a claim 4. How to report
More informationDEPARTMENT OF HEALTH (DoH) MEDICAL ACT 1983 (AMENDMENT) AND MISCELLANEOUS AMENDMENTS ORDER 2006 A PAPER FOR CONSULTATION
DEPARTMENT OF HEALTH (DoH) MEDICAL ACT 1983 (AMENDMENT) AND MISCELLANEOUS AMENDMENTS ORDER 2006 A PAPER FOR CONSULTATION A RESPONSE BY THE ASSOCIATION OF PERSONAL INJURY LAWYERS (APIL03/06) JANUARY 2006
More informationHow To Manage Claims At The Trust
GWASANAETHAU AMBIWLANS CYMRU YMDDIRIEDOLAETH GIG WELSH AMBULANCE SERVICES NHS TRUST CLAIMS MANAGEMENT POLICY Clinical Negligence, Personal Injury, Losses and Compensation Claims Approved by Date Review
More informationAnnual Review. Annual Review. NHS Litigation Authority Report and Accounts accounts 2013/14 2014/15
Annual Review Annual Review Report and Accounts accounts 2013/14 2014/15 Supporting Fair resolution the nhs Presented to Parliament pursuant to Paragraph 6 of Schedule 15 of the National Health Service
More informationHow To Handle A Complaint In The Uk
MEDICAL PROTECTION SOCIETY PROFESSIONAL SUPPORT AND EXPERT ADVICE MPS COMPLAINTS SERIES BOOK 5 NHS complaints procedure An overview www.mps.org.uk Contents Regulations and principles page 3 Putting the
More informationPUBLIC TRUST BOARD MEETING 29 th APRIL 2008
PUBLIC TRUST BOARD MEETING 29 th APRIL 2008 SUBJECT: AUTHOR: LEAD DIRECTOR: EXECUTIVE SUMMARY National Health Service Litigation Authority (NHSLA) Clinical Negligence Scheme for Trusts (CNST) Assessment
More informationHER MAJESTY S COURTS SERVICE (HMCS) Part of the Ministry of Justice (MoJ) CIVIL COURT FEES A RESPONSE BY THE ASSOCIATION OF PERSONAL INJURY LAWYERS
HER MAJESTY S COURTS SERVICE (HMCS) Part of the Ministry of Justice (MoJ) CIVIL COURT FEES A RESPONSE BY THE ASSOCIATION OF PERSONAL INJURY LAWYERS June 2007 The Association of Personal Injury Lawyers
More informationInsurance, indemnity and medico-legal support
Insurance, indemnity and medico-legal support Statutory requirement for doctors to have insurance or indemnity We know doctors work hard to deliver good quality healthcare. But sometimes, things go wrong.
More informationClaims Management Policy
Claims Management Policy April 2015 Author: Responsibility: Janet Young, Governance & Risk Manager All Staff should adhere to this policy Effective Date: April 2015 Review Date: April 2017 Reviewing/Endorsing
More informationClaim Management Policy
Claim Management Policy REFERENCE NUMBER Claim management policy VERSION V1.0 APPROVING COMMITTEE & DATE Clinical Executive Committee REVIEW DUE DATE May 2018 1 West Lancashire CCG is committed to ensuring
More information1 Introduction... 1. 2 History... 2. 3 Employing authority/trust indemnity: who is covered for what?... 3
This guidance note describes the NHS indemnity scheme introduced in January 1990 and alerts members to its limitations. Members are advised to retain defence body membership or take out personal indemnity
More informationIHCA Submission on Clinical Indemnity to the Joint Committee on Health and Children
IHCA Submission on Clinical Indemnity to the Joint Committee on Health and Children Thursday 22 nd January 2015 1 I thank the Chairman and other members of the committee for the opportunity to address
More informationTriennial Review of the NHS Litigation Authority. Review Report
Triennial Review of the NHS Litigation Authority Review Report July 2015 Title: Triennial Review of the NHS Litigation Authority - Review Report Author: Lorraine I Thomas, Lead Reviewer, Triennial Reviews
More informationContents. CNST Contributions from April 2017 - Consultation
Clinical Negligence Scheme for Trusts (CNST) NHS Litigation Authority Consultation March 2016 Contents 1 Foreword... 3 2 Background... 5 3 Purpose... 6 4 Current approach to pricing... 7 4.1 Element 1:
More informationHong Kong Medical Law Brief
9 July 2013 Hong Kong Medical Law Brief Welcome to the July edition of Kennedys' Hong Kong Medical Law Brief. Our team of dedicated lawyers had launched a series of informative seminars for medical practitioners
More informationThe DDU & UCL Eastman Dental Institute Conference 2012 Forewarned is Forearmed
The DDU & UCL Eastman Dental Institute Conference 2012 Forewarned is Forearmed The DDU has again joined forces with leaders in education and oral healthcare research at the Eastman to hold a thought-provoking
More informationClinical Negligence. Investigating Your Claim
www.lees.co.uk Clinical Negligence Investigating Your Claim Lees Solicitors LLP 44/45 Hamilton Square Birkenhead Wirral CH41 5AR Tel: 0151 647 9381 Fax: 0151 649 0124 e-mail: newclaim@lees.co.uk 1 The
More informationInspired by You. Injury Claims & Occupational Disease
Inspired by You Supporting you when you need us most In 25 years of legal practice I have never met an accident victim who wanted a damages payment more than they wanted to turn the clock back. We look
More informationNorth Middlesex University Hospital NHS Trust. Annual Audit Letter 2005/06. Report to the Directors of the Board
North Middlesex University Hospital NHS Trust Annual Audit Letter 2005/06 Report to the Directors of the Board 1 Introduction The Purpose of this Letter 1.1 The purpose of this Annual Audit Letter (letter)
More informationMedical Negligence. A client s guide. head and shoulders above the rest in terms of skills, experience and quality. The Legal 500
www.personalinjury.ffw.com Freephone 0800 358 3848 www.personalinjury.ffw.com Freephone 0800 358 3848 Medical Negligence A client s guide head and shoulders above the rest in terms of skills, experience
More informationClaims Management Policy
Claims Management Policy GOV 08 October 2007 GOV 08 Claims Management Policy 3.doc Page 1 of 12 Document Management Title of document Claims Management Policy Type of document Policy GOV 08 Description
More informationSCOTTISH EXECUTIVE HEALTH DEPARTMENT THE RECOVERY OF NATIONAL HEALTH SERVICE COSTS IN CASES INVOLVING PERSONAL INJURY COMPENSATION
SCOTTISH EXECUTIVE HEALTH DEPARTMENT THE RECOVERY OF NATIONAL HEALTH SERVICE COSTS IN CASES INVOLVING PERSONAL INJURY COMPENSATION A RESPONSE BY THE ASSOCIATION OF PERSONAL INJURY LAWYERS NOVEMBER 2002
More informationProcedure for Claims Management
Procedure for Claims Management Version: 3.2 (replaces Claims Procedure Feb 2008) Approved by PASC Date approved 3.4.13 Name of originator/author: Pat Key Name of Board Sponsor Rob Senior Date issued:
More informationMaking a complaint in the independent healthcare sector. A guide for patients
Contents 1. Introduction pages 3 5 2. Local Resolution Stage One pages 6 8 3. Complaints Review Stage Two page 9 4. Independent External Adjudication Stage Three pages 10 11 2 The Patients Association
More informationa copy of the appendices referred to in but not attached to the board papers of the March meeting
Ref Short description Business area FOI_1877 nature of and number of clinical negligence claims brought against North Tees, South Tees and Darlington & Durham NHS Trusts in the past 2 years FOI_1878 a
More informationENTRY TO THE GENERAL MEDICAL SERVICES (GMS) SCHEME
ENTRY TO THE GENERAL MEDICAL SERVICES (GMS) SCHEME Title: Entry to the General Medical Services (GMS) Scheme Date: 19 June 1996 Document Type: Circular 3/96 From: Department of Health, Ireland To: Each
More informationSurgical Indemnity Scheme Professional Indemnity for ASGBI Members. www.surgicalindemnityscheme.co.uk
Surgical Indemnity Scheme Professional Indemnity for ASGBI Members www.surgicalindemnityscheme.co.uk Key Features Key Features of the Surgical Indemnity Scheme A wholly owned subsidiary of the Association
More informationUNIVERSITY HOSPITALS OF LEICESTER NHS TRUST
UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST POLICY FOR TRUST INDEMNITY ARRANGEMENTS (IN RESPECT OF CLINICAL NEGLIGENCE AND OTHER THIRD PARTY LIABILITIES) 21 st November 2003 APPROVED BY: Trust Executive
More informationThe Jackson Reforms Jan Thompson, Director
The Jackson Reforms Jan Thompson, Director In response to the perceived compensation culture in our civil justice system, the government has announced their intention to implement the majority of Lord
More informationDEPARTMENT FOR CONSTITUTIONAL AFFAIRS (DCA) CLAIMS MANAGEMENT REGULATION PROFESSIONAL INDEMNITY INSURANCE
DEPARTMENT FOR CONSTITUTIONAL AFFAIRS (DCA) CLAIMS MANAGEMENT REGULATION PROFESSIONAL INDEMNITY INSURANCE A RESPONSE BY THE ASSOCIATION OF PERSONAL INJURY LAWYERS MAY 2007 The Association of Personal Injury
More informationYour rights if you have been injured as a result of treatment
Your rights if you have been injured as a result of treatment If you have had medical treatment which went wrong or caused you injury, you are entitled to full explanations and you may be able to get compensation
More informationAn IFC Reports Interview with. Dr. Mansour B. AlOrf, Hospital Director, ALORF Hospital, Kuwait. For our special report on Kuwait
An IFC Reports Interview with Dr. Mansour B. AlOrf, Hospital Director, ALORF Hospital, Kuwait On the 15 th February 2011 For our special report on Kuwait IFC REPORTS: Kuwait reportedly has one of the best
More informationCOMPARISON OF THE NHS LITIGATION AUTHORITY AND THE COMMERCIAL INSURANCE MARKET: BRIEFING PAPER
COMPARISON OF THE NHS LITIGATION AUTHORITY AND THE COMMERCIAL INSURANCE MARKET: BRIEFING PAPER ff Introduction... 3 ff Key differences between CNST and commercial insurance... 5 ff Factors for consideration...
More informationSOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST. CORPORATE POLICY AND PROCEDURE (CPP No. 14) CLAIMS MANAGEMENT
SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST CORPORATE POLICY AND PROCEDURE (CPP No. 14) CLAIMS MANAGEMENT DOCUMENT INFORMATION Authors: Legal Claims Manager and Assistant Director of Quality This
More informationSOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST CORPORATE POLICY AND PROCEDURE NO.14 CLAIMS MANAGEMENT
SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST CORPORATE POLICY AND PROCEDURE NO.14 CLAIMS MANAGEMENT DOCUMENT INFORMATION Author: Jill Hall Corporate Secretary This document replaces: SCAS Claims
More informationPolicy and Procedure for Claims Management
Policy and Procedure for Claims Management RESPONSIBLE DIRECTOR: COMMUNICATIONS, PUBLIC ENGAGEMENT AND HUMAN RESOURCES EFFECTIVE FROM: 08/07/10 REVIEW DATE: 01/04/11 To be read in conjunction with: Complaints
More informationSummary of the Personal Injury and Clinical Negligence Claims Market in England and Wales July 2015
Summary of the Personal Injury and Clinical Negligence Claims Market in England and Wales July 2015 Abstract: In this annual summary of the state of the Personal Injury and Clinical Negligence Claims Market
More informationSteve Mason, Legal Services and Governance Lead. Ratified and Approved CCG Governing Body on 10 October 2013 by:
Title: Claims Management Policy Reference No: Owner: Author: Steve Mason, Legal Services and Governance Lead First Issued On: Latest Issue Date: Operational Date: Review Date: Consultation Date: Policy
More informationCustomer Management Strategy (2014-2017)
Customer Management Strategy (2014-2017) Version 1.1 Page 1 Foreword As technology improves, the demand for Council services to be available online and accessible 24/7 will increase as our customers choose
More informationInformation. Considering a clinical negligence claim. What gives rise to a clinical negligence claim? What about the issue of causation?
Information You are asking advice from Thomson Snell & Passmore about a possible clinical negligence claim. Such claims are complex and it would greatly assist your understanding of the issues if you read
More informationDEPARTMENT OF HEALTH FIXED RECOVERABLE COSTS PROPOSALS FOR CLINICAL NEGLIGENCE: Implications for patients access to justice and for patient safety
DEPARTMENT OF HEALTH FIXED RECOVERABLE COSTS PROPOSALS FOR CLINICAL NEGLIGENCE: Implications for patients access to justice and for patient safety Briefing by Action against Medical Accidents (AvMA) October
More informationInformation for members
Information for members I-04-63 Suggested distribution Vice-Chancellors and Principals, Pro Vice- Chancellors (Research), University Registrars and Secretaries, Directors of Human Resources, Deans/Heads
More informationNo-Fault Compensation for injury resulting from medical treatment: Consultation Questions
No-Fault Compensation for injury resulting from medical treatment: Consultation Questions 1. The research team supporting the review reported (Farrell et al, 2010 19 ) that previous research suggests that
More informationSix steps to successful complaint resolution
MEDICAL PROTECTION SOCIETY PROFESSIONAL SUPPORT AND EXPERT ADVICE MPS COMPLAINTS SERIES BOOK 3 Six steps to successful complaint resolution An MPS case study www.mps.org.uk Contents Case study page 3 Step
More informationEUROPEAN COMMISSION GREEN PAPER A EUROPEAN ORDER FOR PAYMENT PROCEDURE AND MEASURES TO SIMPLIFY AND SPEED UP SMALL CLAIMS LITIGATION
EUROPEAN COMMISSION GREEN PAPER A EUROPEAN ORDER FOR PAYMENT PROCEDURE AND MEASURES TO SIMPLIFY AND SPEED UP SMALL CLAIMS LITIGATION A RESPONSE BY THE ASSOCIATION OF PERSONAL INJURY LAWYERS MAY 2003 The
More informationDEPARTMENT OF HEALTH THE RECOVERY OF NATIONAL HEALTH SERVICE COSTS IN CASES INVOLVING PERSONAL INJURY COMPENSATION
DEPARTMENT OF HEALTH THE RECOVERY OF NATIONAL HEALTH SERVICE COSTS IN CASES INVOLVING PERSONAL INJURY COMPENSATION A RESPONSE BY THE ASSOCIATION OF PERSONAL INJURY LAWYERS NOVEMBER 2002 The executive committee
More informationProject title. The true cost of Clinical Negligence? Rachel Brown. Date Month 2014 17 November 2015. Slater and Gordon Limited 2014
Project title The true cost of Clinical Negligence? Date Month 2014 17 November 2015 Rachel Brown 1 The true cost of clinical negligence? To a patient: pain, suffering, loss of amenity. Loss of life, independence,
More informationNHS Litigation Authority Industry Review
NHS Litigation Authority Industry Review Department of Health April 2011 Contents 1. Executive Summary 1 2. Introduction 5 3. Context 7 4. Methodology & Approach 9 5. Claims Management 11 6. Risk Management
More informationMedical Negligence. A guide for clients. The team provides a first class service at all levels of experience. The Legal 500
www.ffw.com/personalinjury Freephone 0800 358 3848 www.ffw.com/personalinjury Freephone 0800 358 3848 Medical Negligence A guide for clients The team provides a first class service at all levels of experience.
More informationA Review of the NHSLA Incident Reporting and Management and Learning from Experience Standards. Assessment Outcomes. April 2003 - March 2004
A Review of the NHSLA Incident Reporting and Management and Learning from Experience Standards Assessment Outcomes April 2003 - March 2004 September 2004 1 Background The NHS Litigation Authority (NHSLA)
More informationClinical Indemnity Scheme
Clinical Indemnity Scheme Obstetric Forum Farmleigh 11 th February 2014 Obstetric Litigation The Role of the Clinical Indemnity Scheme Ita Guilfoyle Solicitor/Clinical Claims Manager Clinical Indemnity
More informationSarah Bloomfield - Director of Nursing & Quality. Jackie Harrison - Head of PALS & Complaints
Reporting to: Trust Board, February 2015 Enclosure 8 Title Q3 Complaints & PALS Report October - December 2014 Sponsoring Director Author(s) Sarah Bloomfield - Director of Nursing & Quality Jackie Harrison
More informationDELIVERING OUR STRATEGY
www.lawsociety.org.uk DELIVERING OUR STRATEGY Our three year plan 2015 2018 >2 > Delivering our strategy Catherine Dixon Chief executive Foreword Welcome to our three year business plan which sets out
More informationSchool of Broad Based Training (BBT) Core Trainee Year 1 JOB DESCRIPTION
School of Broad Based Training (BBT) Core Trainee Year 1 JOB DESCRIPTION Human Resources Department Lead Employer Trust Waterfront 4 Goldcrest Way Newburn Riverside Newcastle upon Tyne Tyne and Wear NE15
More information2015 Standard Civil Contract Category Specific Rules. 7.1 The Supervisor must hold current membership of one of the following accreditation schemes:
Section 7 2015 Standard Civil Contract Category Specific Rules Clinical Negligence Supervisors Legal Competence Standard 7.1 The Supervisor must hold current membership of one of the following accreditation
More informationEmployee accident claims how are we doing?
Employee accident claims how are we doing? Norma Shippin Clinical Negligence and Other Risks Scheme - CNORIS The Scheme was launched on 1 April 2000 Membership - mandatory for Boards Clinical and non-clinical
More informationClinical Negligence: A guide to making a claim
: 3 At Kingsley Napley, the first thing we do is listen to your account of the events or treatment that caused your injury. We will then advise you on what we think is the best course of action for your
More informationPreventing harm: reducing risk, enhancing safety
SUMMARY Modern health care is delivered in a highly complex, pressured environment often involving the care of vulnerable seriously ill patients. More than almost any other industry in which risks occur,
More informationDispute Resolution Bringing A Small Claim
Dispute Resolution Bringing A Small Claim Kirwans is one of the North West s most forward thinking law firms. As an allservicing firm, our success has been built upon delivering expert knowledge and expertise
More informationNHS Cambridgeshire (Cambridgeshire Primary Care Trust) Claims Handling Policy and Procedure
NHS Cambridgeshire (Cambridgeshire Primary Care Trust) Claims Handling Policy and Procedure Clinical Negligence, Liabilities to Third Parties and Property Expenses Scheme Claims Access to Legal Services
More informationNHS Complaints Advocacy. A step by step guide to making a complaint about the NHS. www.pohwer.net
NHS Complaints Advocacy A step by step guide to making a complaint about the NHS NHS Complaints Advocacy Important Information Please read this section before the rest of this guide to ensure you take
More informationClinical Negligence Fixed Recoverable Costs Proposals Necessary or Not?
Clinical Negligence Fixed Recoverable Costs Proposals Necessary or Not? Introduction In July 2015 we published a paper regarding the NHS Litigation Authority Report and Accounts 2014/2015 ( the Report
More informationContents COLLINGBOURNE HENNAHLAW. A GUIDE TO Clinical Negligence
A GUIDE TO Clinical Negligence A GUIDE TO Clinical Negligence The aim of this booklet is to provide some assistance in the field of clinical negligence. Contents 02 Introduction 03 Clinical Negligence
More informationNHS Complaints Advocacy
NHS Complaints Advocacy Raising Concerns or Complaints About the NHS Advocacy in Surrey is provided by Surrey Disabled People s Partnership (SDPP) In partnership with SDPP is a registered Charity: 1156963
More informationJob Description. Pay band 6
Job Description Job title Pay band 6 Reports to eam leader Location Holborn, London WC1 or Harrogate Job summary Promoting the highest possible standards of patient care, and employee and public safety,
More informationFamily Focused Therapy for Bipolar Disorder (Clinical Case Series) Participant Information Sheet
Family Focused Therapy for Bipolar Disorder (Clinical Case Series) Participant Information Sheet Study Title: Family Focused Therapy for Bipolar Disorder: A Clinical Case Series) We would like to invite
More informationCompanies & Ventures, DH Commercial Department of Health 4 th Floor, Zone B Skipton House 80 London Road SE1 6LH
Companies & Ventures, DH Commercial Department of Health 4 th Floor, Zone B Skipton House 80 London Road SE1 6LH William Flenley QC Professional Negligence Bar Association 2 Crown Office Row Temple London
More informationPOLICY FOR HANDLING OF CLINICAL NEGLIGENCE CLAIMS
POLICY FOR HANDLING OF CLINICAL NEGLIGENCE CLAIMS Date Comments Approved by Oct 07 Updated in line with NHSLA Standards Michaela Morris, Dir. Of Nursing & Operations Oct 09 General update and review. TEC
More informationJob Description. Job title Clinical case manager (Band 7) Pay band 7
Job Description Job title Clinical case manager (Band 7) Pay band 7 Reports to eam leader Location Holborn, London WC1 Job summary o contribute towards the main aims of the Litigation Authority by proactively
More informationMedical Negligence Fact Sheet
Medical Negligence Fact Sheet An essential guide to Medical Negligence claims Every day, countless people are treated by doctors, nurses, dentists and other medical professionals. Fortunately, the standard
More informationMedicolegal Problems Facing Breast Radiologists: How to Avoid Them
Medicolegal Problems Facing Breast Radiologists: How to Avoid Them Dr Philip Zack Medicolegal Adviser Brighton - British Society of Breast Radiology Conference 10/11/2014 Total number of reported CNST
More informationCLAIMS HANDLING POLICY
DATE APPROVED: 21 February 2012 APPROVED BY Executive Management Board IMPLEMENTATION DATE: 21 February 2012 REVIEW DATE: February 2014 LEAD DIRECTOR: Director of Nursing & Quality IMPACT ASSESSMENT STATEMENT:
More informationCLAIMS HANDLING POLICY
TIT CLAIMS HADLIG POLICY Approved by: Assurance & Performance Committee On: 28 May 2008 Review Date: May 2010 Directorate responsible for Review Corporate Affairs Policy umber: CS001 Signed by: Moosa Patel
More informationLegal Services Board. Draft Business Plan 2009/10. A response by the Association of Personal Injury Lawyers
Legal Services Board Draft Business Plan 009/10 A response by the Association of Personal Injury Lawyers March 009 The Association of Personal Injury Lawyers (APIL) is a not-for-profit organisation whose
More informationSHERIFF COURT RULES COUNCIL PROPOSALS FOR PROCEDURAL RULES FOR PERSONAL INJURY ACTIONS IN THE SHERIFF COURT
SHERIFF COURT RULES COUNCIL PROPOSALS FOR PROCEDURAL RULES FOR PERSONAL INJURY ACTIONS IN THE SHERIFF COURT A RESPONSE BY THE ASSOCIATION OF PERSONAL INJURY LAWYERS (APIL 07/06) OCTOBER 2006 1 The Association
More informationNHS LA COMPLAINTS POLICY
NHS LA COMPLAINTS POLICY Applies to: NHS LA employees, contractors and Non Executive Directors Date of Board Approval: May 2014 Review Date: May 2017 1 May 2014 1. Introduction The NHSLA is committed to
More informationTo: GP Practices Nominated Recipients for Alerts to Patient Feedback on NHS Choices
To: GP Practices Nominated Recipients for Alerts to Patient Feedback on NHS Choices Gateway Reference: 12717 6th October 2009 GP PRACTICE PATIENT FEEDBACK ON NHS CHOICES Dear Colleague From mid October
More informationStandard Operating Procedure. CCG SOP01 Claims Management. Version 1. Implementation Date 01/04/2013. Review Date 30/04/2014.
Northumberland, North Tyneside, Newcastle North and East, Newcastle West, Gateshead, South Tyneside, Sunderland, North Durham, Durham Dales, Easington and Sedgefield, Darlington, Hartlepool and Stockton
More informationClinical Indemnity Scheme. St James s Hospital. Reasons for Clinical Indemnity. Scheme. Exclusions: - C.I.S Cover C. Inclusions:- CIS Cover
Clinical Indemnity Scheme St James s Hospital 25 January 2011 Catherine Tarrant Solicitor/Clinical Claims Manager Clinical Indemnity Scheme Specialist Division of State Claims Agency Aims (1) Management
More informationLEGAL SERVICES COMMISSION (LSC) CIVIL SPECIFICATION CONSULTATION A RESPONSE BY THE ASSOCIATION OF PERSONAL INJURY LAWYERS
LEGAL SERVICES COMMISSION (LSC) CIVIL SPECIFICATION CONSULTATION A RESPONSE BY THE ASSOCIATION OF PERSONAL INJURY LAWYERS APRIL 2007 The Association of Personal Injury Lawyers (APIL) was formed by claimant
More informationLeadership for the future 2015 National Conference
Leadership for the future 2015 National Conference FMLM works to promote the advancement of medical leadership, management and quality improvement at all stages of the medical career for the benefit of
More informationSEMPRIS PROFESSIONAL INDEMNITY. Are you covered for your Teleradiology consults?
SEMPRIS PROFESSIONAL INDEMNITY Are you covered for your Teleradiology consults? April 2012 Are you covered for your Teleradiology consults? Before you answer yes, take a look at the following statement
More informationLegal Services Policy (Management of Claims and Access to Legal Assistance)
Legal Services Policy Lead executive Name / title of author: Director of Governance & Risk Katharine Thorley / Head of Risk, Compliance and Assurance Date reviewed: 16 Oct 2014 Date ratified: Ratifying
More informationHow To Improve The Complaints System
NATIONAL ASSEMBLY FOR WALES NHS COMPLAINTS PROCEDURE EVALUATION REPORT A RESPONSE BY THE ASSOCIATION OF PERSONAL INJURY LAWYERS OCTOBER 2001 The executive committee would like to acknowledge the assistance
More informationEducate. IM Educate. Education Legal Services
Educate IM Educate Education Legal Services Education Legal Services About Irwin Mitchell We are a full service, national law firm, with 11 offices across the UK. We are the 4th largest law firm in the
More informationAvant welcomes the opportunity to provide input into the Productivity Commission s draft report on Access to Justice Arrangements.
21 May 2014 Access to Justice Productivity Commission GPO Box 1428 Canberra City ACT 2601 Access to Justice Arrangements Draft Report Avant welcomes the opportunity to provide input into the Productivity
More informationHOUSE OF COMMONS HEALTH COMMITTEE INQUIRY INTO COMPLAINTS AND LITIGATION
HOUSE OF COMMONS HEALTH COMMITTEE INQUIRY INTO COMPLAINTS AND LITIGATION SUBMISSION FROM NATIONAL VOICES Summary and Recommendations 1. Effective complaints handling is a vital impetus to improving quality
More informationclinical negligence claims in the NHS, issued under cover of HSG 96/48.
Health Committee Inquiry : Independent Sector Treatment Centres: Memorandum by Action against Medical Accidents (AvMA) 1. Action against Medical Accidents (AvMA) was originally established in 1982. It
More informationSuzanne Kupsch. Dawson Chambers Room 5, 405 Little Bourke Street Melbourne Victoria T: + 61 3 9229 5022 List Y: +61 3 9225 6777
Suzanne Kupsch Dawson Chambers Room 5, 405 Little Bourke Street Melbourne Victoria T: + 61 3 9229 5022 List Y: +61 3 9225 6777 Admission Admitted to practice as a barrister & solicitor on 6 March 2000
More informationLEVEL 3 -UNIT 9 CIVIL LITIGATION SUGGESTED ANSWERS - JUNE 2010
Note to Candidates and Tutors: LEVEL 3 -UNIT 9 CIVIL LITIGATION SUGGESTED ANSWERS - JUNE 2010 The purpose of the suggested answers is to provide students and tutors with guidance as to the key points students
More informationGeneral comments. Turning to the specific questions: 1. The NHS Redress Scheme
Making Amends the CMO s proposals for reforming the approach to clinical negligence in the NHS. Response to the consultation document by The Royal College of Surgeons of England OCTOBER 2003 Response of
More information