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2 IT S TIME FOR HOSTED DATABASE Interactive Hosted Database offers the ultimate in resilience, data protection and high performance per dollar. We provide the storage architects and administrators to optimise your Database so you can concentrate on running your business.

3 To remain competitive, organisations of all sizes are under increasing pressure to deliver higher standards of performance, efficiency and resilience at all levels. To achieve this, business leaders must maintain a firm focus on key operational goals whilst getting the most out of their IT systems. DESCRIPTION Hosted Database managed Microsoft and Oracle infrastructure and database support.

4 FEATURES ENTERPRISE Your Database will be deployed on world-leading NetApp technology. Clustering and high availability infrastructure are delivered as standard % RESILIENCE Hosted Database services have redundancy at every level, with automated failover; including compute, storage, network and data centre. PAY ONLY ON USAGE You are only charged for the number of Databases and the total storage utilised. There is no Capex spend and compute and storage can be added or removed at any time. RELIABILITY With our team of senior Database administrators we will future-proof your Database ensuring scalability and ease of use. SECURE Your data is protected by standard reference security architecture with variable client data privacy policies. Interactive is ISO 9001 Quality and ISO Security accredited. DATA SOVEREIGNTY All data is hosted within Interactive s high-availability data centres in Australia. Each facility is highly secure and operates latest technology cooling, safety and power management systems. OPTIMISED Your data is administered by our specialised DBA team to ensure optimum performance, design and structure utilising world class management methodologies. PEOPLE WHO CARE At Interactive, our certified technical staff are the most important element of our delivery. Our entire organisation fundamentally exists to support the staff who service the customer. TIERED SOLUTION We can design and implement a cost-effective solution for any Database requirement, be it critical or to simply archive data. You never need to worry about data management, patching, software licenses or end-of-life.

5 With Interactive Hosted Database, we make the complex simple. Choose from multiple service packages the SLAs best suited to your requirements. f e at u r e s b r o n z e s i l v e r g o l d 24x7 Monitoring 24x7 Incident Management Index Management & Data Consistency Critical Security Patching Performance Recommendation Performance Monitoring/Analysis Baseline Reporting 12 m o n t h 3 m o n t h CUSTOMER PORTAL With your secure Database Portal, monitoring, alerting and capacity management are at your fingertips. PLANNING Getting your Hosted Database is just the first step. With your dedicated account executive and DBA team, we will assist in planning for the future so you can get the most out of your IT systems. 24x7 Database Management a s s i s t e d p r o a c t i v e Transaction Log Backup 6 hour 1 hour 15 minute Database Migration Service q u o t e q u o t e q u o t e ADDITIONAL SERVICES Cloud Server multi-tenant or dedicated processing and memory with infinitely expandable resources. Cloud Storage multi-tenant, scalable storage supported by a dedicated team of architects and administrators. Hosted Exchange enterprise class Microsoft , calendar and contacts, pay by the mailbox. Cloud Backup licensed CommVault backup, archiving and recovery solutions to the Cloud.

6 MELBOURNE SYDNEY BRISBANE ADELAIDE PERTH NEW ZEALAND

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