JOD DESCRIPTION. ICT Manager, Technology Solutions

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1 Page : 1/ 5 Position Job title ICT Manager, Technology Solutions Direct Report to ICT Director Department ICT & Product Business Unit ITL Corp Working Address Trường Sơn, Phường 2, Tân Bình, HCM, Việt Nam 1. OVERALL RESPONSIBILITY As ICT Manager of Technology Solutions, you would maintain, optimize and develop all ICT applications in the Corporate with improvement continuously. Together with ICT Management and Business Unit Heads to translate the business operations and initiatives into technology engines effectively. Working proactively with vendors to ensure the application products are developed and delivered on time and on budget with highest quality. 2. MAIN RESPONSIBILITY Duties and responsibilities include, but are not limited to: Lead the Application and Web development teams to deliver products matching with Business objectives: - Make a plan, follow up the ICT software projects to meet timely and on budget - Manage, coach and motivate Team members to deliver the best result - Cooperate with Infrastructure and Product team to implement projects smoothly

2 Page : 2/ 5 - Report to ICT Director/Managers promptly and weekly on project/tasks status Analyzing and designing Information systems: - Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling and information engineering. - Utilize the computer in the analysis and solution of business problems such as development of integrated production and inventory control and cost analysis systems. - Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs. - Assess the usefulness of pre-developed application packages and adapt them to a user environment. - Confer with clients regarding the nature of the information processing or computation needs a computer program is to address it Implementing and developing the Information systems: - Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology. - Determine computer software or hardware needed to set up or alter system. - Expand or modify system to serve new purposes or improve work flow for business. - Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared. - Recommend new equipment or software packages to improve business operations - Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements. - Cooperate with outsourcing venders and internal teams in implementation to deliver the products on project. - Together with ICT Management to make a development roadmap of information systems to match business strategies and objectives.

3 Page : 3/ 5 Assuring the quality of information systems - Develop, document and revise system design procedures, test procedures, and quality standards. - Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems. - Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes. - Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems. - Work with outsourcing vendors to control the product quality on time and on budget - Train staff and users to work with computer systems and programs. - Consult with management to ensure agreement on system principles. - Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation. 3. WORKING RELATIONSHIP Maintain professional internal and external relationships that meet company core values. Proactively establish and maintain effective working team relationships with all departments. Inside the company Outside the company 1.With supervisor/manager : ALL 2. With staff : ALL Vendors, Suppliers, Partners 3.With relevant/cooperate departments: ALL 4. JOB SPECIFICATION

4 Page : 4/ 5 Sex/ Age/ Appearance/ Health Heath in good condition Experienced in the programming specialist at least 4 years. At least 4 of the following technical requirements: - Knowledge of the PHP and NET framework (ADO, ASP.NET, wsdl, etc.) - Experience in writing code programing C#, PHP, JavaScript, JQuery, HTML,CSS, etc. Experience - Knowledge of MS SQL, MySQL, Oracle, or similar database management systems - Have knowledge and experience in implementing the BI system is preferable - Knowledge of web/application servers on both Windows and Linux environment such as IIS, Apache, Nginx, or others - Knowledge of Photoshop, Flash, Silverlight and related tools as well as their usage in application and website design. - Having experience as a member of implementing CRM, ERP (SAP is preferable)

5 Page : 5/ 5 Education & Profession Language Computer Skill Diploma/Degree in IT/Telecommunication field. English: Ability to communication MS Offices, UML, MS project, MS Visio - Having experience in project management is must - Leadership, Negotiation, Presentation skills Job required Skills - Good in English - Customer service skill - Good communication and problem solving skills - A fast learner, ability to multi-task and work independently under high pressure Others Good knowledge of Forwarding & Logistics Field is preferable Note: Depend on actual situations, direct Manager or higher levels can assign frequent/ sudden duties besides this Job description

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