Inventory Management

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1 Inventory Management

2 Agenda Definition Next generation provisioning for next generation services A view of the Inventory Logical Architecture Overview To Provisioning To BOSS To Inventory Management Key Findings 2 Why Sytel Reply?

3 Definition

4 What is Inventory Management? Inventory systems keep track of resources used to provision service. These resources may be physical assets or they may be logical resources. modern systems not only track the inventory, but control the assignment of that inventory with systems that understand how to consume, allocate and combine resources to support complex connections and services. 4

5 Next generation provisioning for next generation services

6 Next generation provisioning for next generation services Many Applications Mobile TV Many Devices Location Services Video Call , Web Talk SMS Voice Many Applications Many Devices Many Networks Many Systems Interactive Gaming Push To X Many Networks 2G 3G WiMAX Wireline 2.5G UMTS Edge Many Create Flows Many Modify Flows X Many Delete Flows LTE Many Services Many Bundles = A Massive Number of Fragile Custom Processes that are a Maintenance Nightmare and Inhibit the Creation of New Bundles Currently the knowledge of service and product bundling is spread across the many OSS and BSS systems used by a service provider. To alter this bundling requires changes to many systems and processes, It is very difficult to complete the necessary software development in such a short time. A different and new approach is clearly necessary. 6

7 A new approach Products and services are assembled and strictly integrated Competition is driving service providers to introduce new services and scale subscriber numbers more rapidly. Complexity of new services is increasing and greater flexibility is required to deliver them. The need to Optimize cost, gain agility and offer new and better services to customers. Need to shorten time to market and reduce the integration cost associated with Multiple vendors, applications, and technologies. Eliminate errors,reduce operation cost and optimize business processes to reduce fallout rate and achieve higher profitability. Enhance customer loyalty and reduce churn rate by providing a better customer experience 7

8 A View of the Inventory

9 A View of the Inventory Manage Customer, Resource & Service Relationship Manage Service Inventory Manage Service Capacity Delivery Manage Physical and Logical Resources Design & Assign Network Planning & Deployment 9

10 Logical Architecture Overview

11 11 Logical Architecture Overview

12 BOSS Logical Architecture Overview Billing & Revenue Management Order Management & Order Orchestration Customer Relationship Management Data Management Enterprise Management Service Fulfillment Inventory Management plays the role of linkage between BSS & OSS processes, functionalities and operations. With Provisioning & Fulfillment domain, it drives all the BSS order to the OSS & Network comand to Service Activation WorkFlow Process Engine Service Orchestrator Service Inventory Resource Resource & & Provisioning Provisioning System System User Service Diagnostic Service Quality Monitoring 12 Service Activation Net Reconciliation

13 Logical Model of Inventory Management System Maps Order into Service Component Manages & Describes Network & Services Service Catalogue Inventory Project Design Resource Repository Designs the service and issue task order to Delivery and Activation workflow process Packages into activation request for any Mediation and Activation platform. Inventory Project Delivery Mediation Layer ActivationLayer Resources Sync Ensures Resource repository automatic population and accurate view of network. It is used for reconciliation policy on network discrepancies 13

14 Key Findings

15 Key Findings Inventory systems Manage Service Object as a completion of Service Ordering & Fulfillment process. Mapping between Service & Product Catalogue and Service & Product Inventory is core in a Fulfillment System. 15

16 Why Sytel Reply?

17 Why Sytel Reply Deep understanding of Telco market & context Competences on in-scope processes Methodology and strong project management abilities Flexibility Result-driven consultancy approach Strong technical background and a highly specialized software factory Reply Knowhow is applicable to the principal third parties market applications. TELCO & MEDIA CLIENT Reply Knowhow Approach 17

18 Sytel Reply: what s next

19 Sytel Reply: what s next 19 Service & Network Inventory is one of the core functionalities of the OSS. Dealing with Inventory issues, means being at the center of the core OSS Business of a Client, controlling the edge frontier between BSS and OSS/Network. Sytel Reply Covers this issue, providing our clients with the best experiences, technical and strategic approach, dealing with the best market solution, different for each client or context. We can bring a breath of new innovation in a world of stateless solution and architecture, in order to ferry our client towards the new NGOSS era.

20 Thanks

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