BT Quantum Unified Communicator IP Soft Phone Install Guide
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1 BT Quantum Unified Communicator IP Soft Phone Install Guide BTQ UC IP Soft Phone Install Guide 1
2 Amendments Change Author Date Section BTQ UC IP Soft Phone Install Guide 2
3 1. Installing the BT Unified Communicator Soft Phone. 1. The BT Quantum will come supplied with a USB Memory Stick. This contains the BT Quantum and Unified Communicator documentation, plus several installation files. This includes the BT Unified Communicator Soft Phone installation file. To access this file, begin by browsing to the BT Quantum log in page by typing into your web browser. Screenshot of the BT Quantum login page 2. Log into your BT Quantum using your username and password. The default username is user and the default password is user. After typing in your credentials, click the login button, highlighted below. Screenshot of the Login button highlighted BTQ UC IP Soft Phone Install Guide 3
4 3. You will then be presented with the BT Quantum Network Status page, as shown below. Screenshot of the BT Quantum Network Status page. 4. Click the System header followed by the Unified Communicator header as highlighted below. Screenshot of the Unified Communicator header. BTQ UC IP Soft Phone Install Guide 4
5 5. You will then be presented with the page shown below. Download the InstallBTUCIP.exe onto your computer. Screenshot of the Unified Communicator page. 6. Once the download is complete, browse to the file on your computer and open it. You will be shown the following window. Begin the installation by clicking the Install button. Above is a screenshot of the first page of the BT Quantum Unified Communicator installation process. BTQ UC IP Soft Phone Install Guide 5
6 7. The following progress bar will be displayed to indicate the progress of the installation. Screenshot of the BT Unified Communicator Soft Phone installation progress bar. 8. Once the installation is complete you will be presented with the page shown below. Click the Finish button at the bottom to exit the installation process. Screenshot of the final page of the BT Unified Communicator Soft Phone setup. BTQ UC IP Soft Phone Install Guide 6
7 2. Activating the BT Quantum Unified Communicator Soft Phone with a license key. 1. Click the BT Unified Communicator IP icon, located in the start menu. Below is a screeshot of the icon located in the start menu as well as a screen shot of the splash screen which will appear to indicate the application is starting up. Screenshot of the BT Unified Communicator Soft Phone icon, labelled as BT Unified Communicator IP, in the start menu. Screenshot of the BT Unified Communicator Soft Phone splash screen. BTQ UC IP Soft Phone Install Guide 7
8 2. The splash screen will minimise to indicate that the BT Quantum Unified Communicator Soft Phone has started successfully. The system tray will now show a grey circle icon, this indicates that the software isn t licensed. A screen shot of the BT Unified Communicator Soft Phone grey icon in the system tray. 3. Right click the grey icon and click the Main menu header. Screenshot of the Main menu header 4. Once you are shown the BT Unified Communicator Soft Phone main menu, click the Settings button. Screenshot of the Settings button. BTQ UC IP Soft Phone Install Guide 8
9 5. You will then be presented with a list of buttons. Click the System settings button, as highlighted below. Screenshot of System settings button 6. Once the System settings page is displayed, click the Edit button, as highlighted below. Screenshot of Edit button highlighted. BTQ UC IP Soft Phone Install Guide 9
10 7. The window below will pop up, prompting you to enter your BT Quantum Unified Communicator Soft Phone license key. This will be provided by BT upon installation of the BT Quantum. Once you have typed it in, click the OK button. BTQ UC IP Soft Phone Install Guide 10
11 3. How to configure the BT Unified Communicator Soft Phone to work with the BT Quantum. 1. If you are continuing straight from Part 2 of this guide, please ignore steps 1-3 and skip to step 4. Otherwise please continue to step Begin by browsing to the BT Unified Communicator Soft Phone main menu as described in Part 2 under steps 1 to 4. Once the main menu has opened, click the Settings button. Screenshot of the Settings button. 3. Once the Settings page has loaded, click the System settings button. Screenshot of the System settings button. 4. Once the System settings page has loaded and the Soft Phone key has been entered, you will need to enter the IP Address of the BT Quantum. By default this is BTQ UC IP Soft Phone Install Guide 11
12 If you are a remote worker, it is likely to be something different. If you are unsure, please contact the BT Helpdesk. Screenshot of the Server IP Address in the System settings page. 5. Finish by clicking on the Save button, as highlighted below. Screenshot of Save button. BTQ UC IP Soft Phone Install Guide 12
13 6. You will then be automatically taken back to the System settings page. Next, click the Telephony settings button as highlighted below. Screenshot of the Telephony settings button highlighted. 7. Enter your BT Quantum extension and SIP password. For information on how to find out what your BT Quantum extension and SIP password are please see Appendix A or contact the BT Helpdesk. Screenshot of the Telephony settings page. BTQ UC IP Soft Phone Install Guide 13
14 8. Finish by clicking the Save button. Screenshot of the Save button highlighted. 9. After the system has connected successfully, the System tray icon, which was grey initially, will change to a green colour. This is shown below. Screenshot of the BT Unified Communicator Soft Phone system tray icon turning green. BTQ UC IP Soft Phone Install Guide 14
15 Appendix A: Finding out your BT Quantum extension and SIP password. 1. Log in to the BT Quantum interface and browse to the Extension settings sub header under the Extensions header. Browse to the extensions that are assigned to the phone type IP Phone. Screenshot of the Extension Settings page. 2. Click the Advanced button to the far right of an IP Phone extension. The following page will appear. The field Extension Number defines the BT Quantum extension number and the SIP Password field defines the password field in the BT Unified Communicator Soft Phone. Screenshot of the Advanced Extension page BTQ UC IP Soft Phone Install Guide 15
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