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1 Kony MobileFabric Kony MobileFabric Sync Tomcat and Database Installation On-Premises Release 6.5 Document Relevance and Accuracy This document is considered relevant to the release stated on this title page and the do document version stated on the Revision History page. Remember to always view and download the latest document version relevant to the software release you are using by Kony, Inc. All rights reserved 1 of 38

2 Copyright 2013 by Kony, Inc. All rights reserved. July, 2015 This document contains information proprietary to Kony, Inc., is bound by the Kony license agreements and may not be used except in the context of understanding the use and methods of Kony Inc, software without prior, express, written permission. Kony, Empowering Everywhere, Kony MobileFabric, Kony Modeler,and Kony Visualizer are trademarks of Kony, Inc. Microsoft, the Microsoft logo, Internet Explorer, Windows, and Windows Vista are registered trademarks of Microsoft Corporation. Apple, the Apple logo, itunes, iphone, ipad, OS X, Objective-C, Safari, Apple Pay, Apple Watch and Xcode are trademarks or registered trademarks of Apple, Inc. Google, the Google logo, Android, and the Android logo are registered trademarks of Google, Inc. Chrome is a trademark of Google, Inc. BlackBerry, PlayBook, Research in Motion, and RIM are registered trademarks of BlackBerry. All other terms, trademarks, or service marks mentioned in this document have been capitalized and are to be considered the property of their respective owners by Kony, Inc. All rights reserved 2 of 38

3 Revision History Date Document Version Description of Modifications/Release 07/11/ Update Kony Sync to Kony MobileFabric Sync for 6.5 release. 12/12/ Updated for release by Kony, Inc. All rights reserved 3 of 38

4 Table of Contents 1. Preface Purpose Intended Audience Formatting conventions used in this guide Contact us 7 2. Prerequisites Hardware Requirements (per physical instance) Software System Requirements (per physical instance) Necessary Setup Files 9 3. Installing JDK and JRE Setting Environment Variables Installing Tomcat Starting the Tomcat Server (Test for Installation Sanity test) Installing MS SQL Server Setting up Support Files Selecting Feature Configuring an Instance Disk Space Requirements Server Configuration Configuring Database Engine by Kony, Inc. All rights reserved 4 of 38

5 5.7 Configuring Data Directories Reporting Errors Installation Rules Ready to Install Installation Progress Installation Complete Configuring SQL Server (Enabling TCP/IP) Connecting to SQL Server by Kony, Inc. All rights reserved 5 of 38

6 1. Preface 1. Preface Kony MobileFabric Sync Product comes with two applications, and they are Sync Management Console and Sync Services. These two applications and corresponding database schema run on various platforms like Tomcat Apache, Web Logic and Web Sphere and the databases like MS SQL Server, Oracle and DB Purpose This document provides you the installation instructions for JDK, Tomcat, MS SQL Server 2008 Edition. 1.2 Intended Audience This document is intended for developers or system administrators who are responsible for installing and deploying Kony MobileFabric Sync Application Server. We assume that the reader of this document is familiar with deploying software on Java application servers / Tomcat application server. The reader must understand how to install the database software. 1.3 Formatting conventions used in this guide The following typographical conventions are used throughout the document: Conventions Explanation Monospace User input text, system prompts and responses File Path Commands Program Code File Names 2015 by Kony, Inc. All rights reserved 6 of 38

7 1. Preface Conventions Explanation Italic Emphasis Names of Books and Documents New Terminology Bold Windows Menus Buttons Icons Fields Tabs Folders URL Note Important Active link to a URL. Provides helpful hints or additional information. Highlights actions or information that might cause problems to systems or data. 1.4 Contact us We welcome your feedback on our documentation. Write to us at techpubs@kony.com. For technical questions, suggestions, comments, or to report problems on Kony's product line, contact productsupport@kony.com by Kony, Inc. All rights reserved 7 of 38

8 2. Prerequisites 2. Prerequisites Read this section to understand the system requirements before you install and configure JDK, Tomcat, and MS SQL Server 2008 Edition. You need to ensure that the below software is installed on the machine on which you want to install JDK, Tomcat, and MS SQL Server 2008 Edition. 2.1 Hardware Requirements (per physical instance) Component Specification per Instance Windows Standard Development Environment Operating System Windows Server 2008 / Windows Professional / Windows 7 Professional, 64 bit, 4 Cores Standard QA or Certification Environment Windows Server 2008 / Windows 8 Professional / Windows 7 Professional, 64 bit, 4 Cores Standard Production Environment Windows Server 2008 / Windows 8 Professional / Windows 7 Professional, 64 bit, 4 Cores Linux Operating Red Hat Linux Enterprise Red Hat Linux Enterprise Red Hat Linux Enterprise System 6.0, 64 bit, 4 Cores 6.0, 64 bit, 4 Cores 6.0, 64 bit, 4 Cores Minimum Recommended RAM Minimum Recommended Hard Disk Space 8 GB or more 16 GB or more 32 GB or more 40 GB or more 40 GB or more 80 GB or more For detailed information on hardware requirements, refer to Kony MobileFabric Sync Server Installation Options section of Kony MobileFabric Sync On-Premises Server Planning by Kony, Inc. All rights reserved 8 of 38

9 2. Prerequisites 2.2 Software System Requirements (per physical instance) For software system requirements, click here. 2.3 Necessary Setup Files File Download jdk-6u26-windowsi586.exe Tomcat SQLEXPRWT_x86_ ENU.exe (32 Bit) Or SQLEXPRWT_x64_ ENU.exe (64 Bit) by Kony, Inc. All rights reserved 9 of 38

10 3. Installing JDK and JRE 3. Installing JDK and JRE To install JDK and JRE, follow these steps: 1. Download JDK 1.6 (jdk-6u26-windows-i586.exe) from Note: Refer Prerequisites section for the latest software requirements before you download. The instructions and the images shown are indicative and can vary depending on the software version you download. 2. You need to extract the install files onto your computer before you start the installation. 3. The Java SE Development Kit 6 update dialog appears. 4. Click Next. The Custom Setup dialog appears by Kony, Inc. All rights reserved 10 of 38

11 3. Installing JDK and JRE 5. Select the parts of the JDK you want to install. You can proceed with the default settings. Click Next. 6. Click Next. A window appears that shows you progress of JDK installation. The Destination Folder screen appears by Kony, Inc. All rights reserved 11 of 38

12 3. Installing JDK and JRE 7. You may choose a custom directory for jre files. Retain the default settings and click Next. The Java setup status screen appears by Kony, Inc. All rights reserved 12 of 38

13 3. Installing JDK and JRE 8. Once the installation is complete, a window appears that indicates the completion of installation. Click Finish. Note: Remember and note the destination directory while installing the JDK. You require this directory to configure the Java Home Environment Variable. The default path is set to C:\Program Files\Java. 3.1 Setting Environment Variables Set the JAVA_HOME Windows Environment Variable location as JDK installation path. To configure JDK on Windows and to set the environment variable, follow these steps: 2015 by Kony, Inc. All rights reserved 13 of 38

14 3. Installing JDK and JRE 1. Right-click the My Computer icon on your desktop > choose Properties. The System Properties window appears. 2. Click the Advanced tab > Environment Variables. The Evironment Variables dialog appears by Kony, Inc. All rights reserved 14 of 38

15 3. Installing JDK and JRE 3. Under System Variables section > click New. 4. Type JAVA_HOME in Variable name and give path of JDK in Variable value and click OK. Note: The above images regarding setting the environment variables may vary based on your operating system. Note: If you have already installed Tomcat on your machine, you can skip this section and directly access the next sections, Installing MS SQL Server by Kony, Inc. All rights reserved 15 of 38

16 4. Installing Tomcat Installing Tomcat 7.0 To install Tomcat 7.0, follow these steps: 1. Download apache-tomcat 1.6 from 2. Extract and save the files at a required location on your system (for example, D:\tomcat 7.0). 4.1 Starting the Tomcat Server (Test for Installation Sanity test) To start the Tomcat Server, follow these steps: 1. Check whether JAVA_HOME is set. On the windows command prompt, type the command: C:\> SET JAVA_HOME. It should print the version of installed JDK. 2. Check if JAVA_HOME = C:\Program Files\Java\1.6.0_<version>. 3. Start the Tomcat server where you extracted Tomcat, (for example, D:\tomcat 7.0\bin). Note: Double-click startup.bat for windows in (D:\tomcat 7.0\bin) folder. 4. Open your browser and type the URL, Note: Tomcat uses port 8080 by default, so make sure that no other server uses this port, such as Internet Information Server (IIS). If there is a port conflict, you can change Tomcat default port by modifying the server.xml file in the config directory. Search for the number 8080 in the file and change it to an unused port number. When Tomcat starts successfully, you see an introduction page by Kony, Inc. All rights reserved 16 of 38

17 4. Installing Tomcat If the default Tomcat screen opens without any error, you can confirm that tomcat installation is successful by Kony, Inc. All rights reserved 17 of 38

18 5. Installing MS SQL Server 2008 To install MS SQL Server 2008, follow these steps: 1. Download MS SQL Server File SQLEXPRWT_x86_ ENU.exe (32 Bit) Or SQLEXPRWT_ x64_enu.exe (64 Bit) Download 2. Run 32 Bit or 64 bit.exe file depending on the operating system at your end. A dialog box appears showing the extract of the files by Kony, Inc. All rights reserved 18 of 38

19 3. After the setup files are extracted, the main installation page appears: 4. Click the installation hyperlink on the left pane of the screen. A screen appears on the right-hand side. 5. Click New installation or add features to an existing installation. A dialog for installation appears as shown: 2015 by Kony, Inc. All rights reserved 19 of 38

20 The Setup Support Rules dialog box appears verifying the installation problems. 6. If you wish to see the status of the rules (Passed or Failed), click Hide Details. If you wish to know the cause or correct them, click View detailed report hyperlink. Click the Re-run button to enable to perform the check again. 7. Click Next if the all checks are passed. A dialog box appears with an option to select the edition and to enter the product key by Kony, Inc. All rights reserved 20 of 38

21 8. Click Next. The License Terms dialog box appears. 9. Select the I accept the license terms check box and click Next by Kony, Inc. All rights reserved 21 of 38

22 5.1 Setting up Support Files To set up the support files, follow these steps: 1. In the Setup Support Files dialog box, click Install. You can see the setup status in the next screen. The process dialog box appears. A Setup Support Rules dialog box appears. 2. Click Next. 5.2 Selecting Feature To select the feature, follow these steps: 1. In the Feature Selection dialog, select the features you want to install depending on your requirement. You may find the below listed features: 2015 by Kony, Inc. All rights reserved 22 of 38

23 2. Select the features from the list and then click Next. The Instance Configuration dialog appears. 5.3 Configuring an Instance To configure an instance, follow these steps: 1. In the Instance Configuration dialog, click Next. Note: You are recommended to go with the default settings by Kony, Inc. All rights reserved 23 of 38

24 For further installations from here, retain the default settings. 5.4 Disk Space Requirements To review the disk space requirements, follow these steps: 1. The Disk space Requirements dialog shows if there is sufficient disk space on the drive you are installing to and what and where you are going to install by Kony, Inc. All rights reserved 24 of 38

25 2. Click Next. 5.5 Server Configuration You have to configure the service accounts that you use to run SQL Server. To configure the server, follow these steps: 1. Use the services in the image, if you have created Windows NT or Active Directory accounts; otherwise, get the built-in Network Service account for all the three services listed for which you do not require a password. This allows SQL Server to start up after Installation by Kony, Inc. All rights reserved 25 of 38

26 Note: You can change to the account later after the complete installation through the Service Applet by accessing Control Panel > Administrator tools > Services. 5.6 Configuring Database Engine To configure the database engine, follow these steps: 2015 by Kony, Inc. All rights reserved 26 of 38

27 1. You need to provide the database engine security credentials. 2. In the Database Engine Configuration dialog, set up the database engine security. 3. Select the Authentication Mode as Mixed Mode as many third party applications rely on SQL Server logins to operate correctly. This is a good option if you set up a server for a third party application rather than one developed in-house. 4. Since you selected the Mixed Mode security option, you need to enter a password for the sysadmin account. 5. Enter and confirm a secure password for the sa account and store it safely. Note: The sa account password is used to login into the MS SQL Server by Kony, Inc. All rights reserved 27 of 38

28 Note: You need to also provide a Windows NT account on the local machine as a SQL Server administrator. If you do not want Windows system administrators to walk up to the system and login to SQL Server, then, create a new, local, dummy Windows user and add this account, instead. Otherwise, add in the local administrator account, or your own Windows account on the domain in which the SQL Server resides. 5.7 Configuring Data Directories To configure data directories, follow these steps: 1. In the Database Engine Configuration dialog, you have to configure the data directories to specify the drives in your system to use for the various types of database files. 2. Use user database directory and user log directory on separate physical drives for performance, but it depends on how Windows is configured and how many disk drives are available by Kony, Inc. All rights reserved 28 of 38

29 3. If you install on a single drive laptop or desktop, use the properties shown in the image. 4. Click Next. 5.8 Reporting Errors To report errors, follow these steps: 1. The Error and Usage Reporting dialog asks if you want to send error information to Microsoft or can skip if you do not want to share any information. 2. Click Next. 5.9 Installation Rules To check the installation rules, follow these steps: 1. The Installation Rules dialog checks if there are any running processes or other installations that may stop SQL Server 2008 installation by Kony, Inc. All rights reserved 29 of 38

30 2. Click Next Ready to Install To check details of what you are about to install, follow these steps: 1. The Ready to Install dialog summarizes the details of what you are about to install and gives you a last chance to cancel or change anything that is wrongly configured by Kony, Inc. All rights reserved 30 of 38

31 2. Check the details and click Install Installation Progress To check the progress of the installation, follow these steps: 2015 by Kony, Inc. All rights reserved 31 of 38

32 1. The Installation Progress dialog shows the status of the installation progress: 2. Click Next. The installation complete page appears Installation Complete To check the complete installation, follow these steps: 2015 by Kony, Inc. All rights reserved 32 of 38

33 1. The following dialog appears, after SQL Server 2008 is installed successfully. 2. You can check if everything went as expected in the installation by clicking the summary log link at the top of the screen. 3. Click Close. A dialog box appears showing that you need to restart the computer. 4. Click OK. The Installation Center appears by Kony, Inc. All rights reserved 33 of 38

34 5. Click the Close button (the x) on the right top of the page. 6. Reboot your machine manually, to complete SQL Server 2008 installation Configuring SQL Server (Enabling TCP/IP) To allow SQL Server to accept remote connections, follow these steps: 1. Go to Start > All Programs > Microsoft SQL Server 2005/2008 > click SQL Server Configuration Manager by Kony, Inc. All rights reserved 34 of 38

35 The Sql Server Configuration Manager appears. 2. Click SQL Server Network Configuration. The protocols for SQL appear on the right pane. 3. Double-click Protocols for SQLEXPRESS. Note: Enable TCP/IP Protocol, if it is disabled by Kony, Inc. All rights reserved 35 of 38

36 4. Right-click TCP/IP and select Properties. The TCP/IP Properties dialog appears. 5. Scroll down to IPAll and ensure that TCP Dynamic Ports is blank and TCP Port is set to Click OK. 7. Ensure that port 1433 is enabled on your VDS firewall. You need to enable mixed mode authentication for remote connections by Kony, Inc. All rights reserved 36 of 38

37 8. Ensure that the SQL Browser is enabled and running. When you use SQL, you also need to open UDP port Connecting to SQL Server To connect to SQL Server, follow these steps: 1. Go to Start > All Programs > Microsoft SQL Server 2008 R2. 2. Click SQLServer Management Studio by Kony, Inc. All rights reserved 37 of 38

38 The SQL Server Management studio opens and the Connect to Server dialog appears. 3. Enter the login credentials and then click Connect. Note: Use Database configuration login credentials that you have provided while installing MS SQL Server Once you login, SQL Server Management studio displays Object Explorer as a pane on the left side with all the default Objects by Kony, Inc. All rights reserved 38 of 38

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