YM187 - HR and Admin Assistant

Transcription

1 YM187 - HR and Admin Assistant Internship Application Pack

2 Thank you for your interest in YoungMinds HR and Admin Assistant Internship This is your application pack, it will tell you about our activities and how you can apply for YoungMinds HR and Admin Assistant Internship. After reading the pack, we hope that you will still be interested in applying and ask that you please complete the application form and return it to us: By at or send it by post to Suite 11, Baden Place, Crosby Row, London Bridge, London, SE1 1YW. Closing date: 9.00am Monday 16th May 2016 Interviews will be held at YoungMinds London Office: Friday 27th May 2016 Start Date: Week commencing the 30th May 2016 You will find the following enclosed within this pack: 1. Introduction to YoungMinds 2. Volunteering with YoungMinds: the Principles Training and support Expenses Career and other benefits Insurance 3. The recruitment process: Selection Office Assistant Internship role description and person specification Completing your application Submitting your completed application References and DBS disclosure

3 Introduction to YoungMinds What s the problem? How we help 1 in 10 children and young people aged 5-16 suffer from a diagnosable mental health disorder - that is around 3 in every class. YoungMinds is the only UK charity dedicated to improving the mental health and emotional wellbeing of children and young people and empowering their families and carers. What we do Young people with mental health problems are at the heart of everything we do. Their voices are central in our lobbying and influencing work. Our VIK (Very Important Kids) influence politicians, policy makers and professionals to improve services and they campaign on behalf of the mental health needs of all children and young people. We have a twenty year track record of highly successful campaigning and in raising awareness to improve young people s mental health and wellbeing. All our work is evidence based and our policy, research and campaigning influence local, regional and national services. We produce an essential range of accessible publications about children and young people s mental health and wellbeing in an easy to read format. These are used by professionals who work with young people across the UK We provide training, research, evaluation and specialist support services to statutory and voluntary sector agencies across the UK. We deliver awareness raising programmes in schools and training for teachers about children and young people s emotional development and mental health. YoungMinds monthly Newsletter, provides mental health and children s professionals with the latest news, features, research, practice and opinions affecting children and young people s mental health and wellbeing. Our popular and highly rated parents helpline provides a free and confidential service to thousands of parents and carers each year who are worried about the emotional problems or behaviour of a child or young person. The telephone service is supported by a specialist call back service, and online support through our parents forum.

4 Volunteering with YoungMinds: The Principles As a volunteer you will be expected to: 1. Meet the required skills as outlined in this pack. 2. Make sure that you can commit to a minimum of 2-3 days per week, ideally Wednesday Friday for 4-6 months (Office hours are 9:30-17:30 Monday to Friday) 3. Make sure that you are able to travel to and from YoungMinds office based in London Bridge, London to volunteer. 4. Discuss and agree any support needed with the Human Resources & Office Manager. 5. Observe the relevant requirements of YoungMinds policies including: Data Protection and Confidentiality Code of Conduct Health & Safety Equality and Diversity Safeguarding Children and Young People and the Protection of Vulnerable Adults In return you can expect... Training and support All of YoungMinds interns and volunteers receive ongoing on-the-job training, to make sure they re up to date with developments at YoungMinds, and to make sure that they have the necessary skills to fulfill the requirements of their internship. You ll also attend monthly reviews with your supervisor where you can discuss your internship and the areas you would like to develop into, as well as receiving support on a day to day basis.

5 Expenses In return for your time and commitment, we will reimburse the following out-of-pocket expenses: Reasonable home to work travel costs up to a maximum of 10 per day, plus other necessary travel costs related to your voluntary work. A lunch allowance up to a maximum of 5.00 per day. Career and other benefits Completing an internship with YoungMinds is a great experience to put on your CV, and we ll provide you with a reference for prospective employers. You ll hear about and be welcome to apply to paid vacancies at YoungMinds. You can also get involved in other aspects of YoungMinds work and events. A note from the former HR Intern: It has been a great experience to be part of such a committed and hard working team. Being an HR Assistant has given me a great stepping stone into a career in HR. I have gained invaluable experience and insight into what the role involves, and it has been a great opportunity to see whether HR is a role for me. Insurance All volunteers are covered by YoungMinds insurance policy. To ensure that you have adequate insurance cover, it is important that you follow the guidelines of your role at all times. Radhika Patel, HR Intern Mar July 2013

6 The Recruitment Process At YoungMinds we are committed to providing the best possible recruitment service, including working to remove barriers to Equal Opportunity at each stage of the recruitment process. Our commitment to you is that: We will treat you in a polite, helpful and friendly manner at all times. Information that you provide will be treated as confidential and will be seen only by those involved in the recruitment process. We will remove all personal information from your application to ensure that the short listing panel are not aware of whose application they are assessing. We will ask you to complete an equal opportunities questionnaire this information is only used for monitoring purposes. We will endeavour to make any reasonable adjustments to the selection process (application form, interview or training) to enable individuals to participate equally If you are selected to progress to the next stage you will be advised as soon as possible. We will aim to give you at least one week s notice prior to interview. We will not contact your referees unless you give your permission. We will however need to obtain 2 references before offering a placement on our internship programme A decision will be made as soon as possible after interviews and you will be informed, normally within 1 week. Unsuccessful interviewees will be offered feedback. Selection Step 1: The first step is to fill in an application form before the closing date. Once you ve submitted your application form, we will assess whether or not you have demonstrated that you meet the criteria for the Office Assistant Internship listed on the person specification. Step 2: If you are shortlisted at the application stage, the second step will be that you are invited to attend an interview where we will assess whether you re suitable to join YoungMinds Internship Programme. You will be sent an interview invitation via and all you need to do at the interview is demonstrate that you can meet the criteria in the person specification. Interviews will be held on Friday 27th May Step 3: If you re selected, the third step is that you will undertake training and induction during your first week.

7 Office Assistant Internship Role Description Minimum commitment: 2-3 days per week (ideally Wednesday Friday) for 4 months with the possibility of 2 month extension Start: May 2016 Based: Supervisor: Suite 11, Baden Place, Crosby Row, London, SE1 1YW. HR and Administration Officer Overall purpose of the Office Assistant Internship: To support and assist Director of Finance, the Human Resources & Office Manager and the HR and Admin Officer with administrative needs. Description of tasks for the Office Assistant Internship: Supporting the HR and Admin Officer with personnel, recruitment, staff engagement, researching policy and procedures, ongoing projects and day to day office management tasks. General office administration including: incoming and outgoing post; answering general enquiries; monitoring stationery supplies; photocopying; arranging room bookings and catering; basic data entry; and occasionally making telephone calls to YoungMinds members or customers. Covering YoungMinds reception when needed which includes: meeting and greeting visitors; answering the entry intercom; answering incoming telephone calls, taking and passing on messages and responding to requests where applicable. Assisting other internal core and project teams with administrative duties and support as needed. Any other duties as required.

8 Continued... General To operate within the Policies and Procedures of YoungMinds Volunteer Handbook. To operate within YoungMinds Mission, Vision and Values and to be aware of and apply the principles of YoungMinds Equal Opportunities policy in daily activities wherever possible. Form effective working relationships with all staff members, volunteers and relevant outside organisations. Office Assistant Internship Person specification Required skills and expectations: Good standard of education. Basic understanding of the purpose of Human Resources and Finance admin within a charity. Good written and verbal communication skills and a confident telephone manner. Good prioritising and multi-tasking skills. Good IT Skills including Microsoft Word and Excel. Strong organisation and planning skills, with attention to detail. Understanding of good customer service practice. Ability to work sensitively with confidential information. Ability to work independently and also as part of a team. No specific knowledge is necessary for this post as induction and on the job training will be provided.

9 Completing your application You should download an application form the same page where you downloaded this pack. You can find all of our vacancies here: about/jobs. You may submit either a typed or hand written application. If you hand write your application please ensure that your handwriting is clearly legible. No CV s will be accepted. In your application you will need to demonstrate that you have the skills to meet the requirements of the volunteer role. Please read the volunteer role description and person specification carefully and address your supporting statement to the stated criteria. It is important that you complete the Equal Opportunities section as this helps us to monitor our recruitment process. Please ensure that your personal information is completed, including a contact phone number. Submitting your completed application form By By post: Please your completed application form to recruitment@youngminds.org.uk. Please send your completed application to: YoungMinds Trust, Suite 11, Baden Place, Crosby Row, London, SE1 1YW. References and DBS Disclosure References: We require 2 referees. They will not be contacted without your permission but we will need to obtain them before you can take up your place on the internship programme. DBS Disclosure: All applicants are required to disclose details of any unspent convictions in accordance with the Rehabilitation of Offenders Act Any disclosure of an unspent conviction will not automatically disqualify your application unless the nature of the offence renders you unsuitable for the role. All such disclosures will be considered on an individual basis. All volunteers will be required to undertake a Disclosure and Barring Service check. For further information on DBS checks, please refer to