Data Analyst. Permanent / Full time
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1 Data Analyst Permanent / Full time Greenpeace defends the natural world and promotes peace by investigating, exposing and confronting environmental abuse, and championing environmentally responsible solutions. 1
2 Thank you for your interest in applying for this role. We hope that this pack gives you an insight into us and our work, plus details of the job and the people you ll be working with. Everyone who works for Greenpeace is passionate about what we re trying to achieve. We have big ambitions for our work and we believe it s an immensely rewarding and inspiring place to work. WHO WE ARE Greenpeace stands for positive change through action. We investigate, expose and confront environmental abuse by governments and corporations around the world. We champion environmentally responsible and socially just solutions, including scientific and technological innovation. Greenpeace UK is part of a truly global campaigning movement. With almost 3 million financial supporters around the world, and a presence in 46 countries, we work where we will have the biggest global impact. From China to Brazil, Indonesia to the United States and uniquely on the high seas, Greenpeace works to defend the natural world and promote peace. Globally, our priority campaigns are the prevention of climate change, the protection of the world s ancient forests and defending our oceans from the threat of over exploitation. Right now we are running our most ambitious campaign for decades, the Protection of the High Arctic from over industrialisation. This is an exciting, but immensely challenging campaign. Greenpeace UK employs approximately 150 people at its offices in Canonbury Villas, Islington. Staff work in areas as diverse as campaigns, media, fundraising, mobilisation, administration, finance, Human Resources and direct actions. The Greenpeace office has been purposedesigned and aims to provide the best possible working conditions on an environmentally sound basis. We have a vegetarian café four days/week serving organic food for staff and visitors. Greenpeace currently has over 140,000 supporters in the UK and is funded by supporter subscriptions and donations from individuals. Greenpeace does not accept corporate or government donations, to maintain our independence and enable us to campaign without fear of compromise. THE JOB AND HOW TO APPLY Below is a job description for the role. To apply please send An up to date CV and a covering letter by the closing date of 2 nd February 2015 by to recruitment.uk@greenpeace.org If you are unable to , please post your application to Human Resources, Greenpeace, Canonbury Villas, London N1 2PN leaving sufficient time for it to arrive by the closing date. Please also complete and return the Equal Opportunities Monitoring Form. YOUR COVERING LETTER is the most important part of your application. Please use it to tell us how you meet the criteria listed in the person specification. Draw particular attention to experience, skills, achievements and knowledge gained in past employment or volunteering work you have done and/or other activities relevant to the role. You may wish to use headings relating to the requirements in order to structure your covering letter and provide us with examples of how you meet them. Please ensure your covering letter is no more than 4 pages long (4 sides of A4). 2
3 YOUR CV should be up to date, outline your skills and experience and include contact details of two referees. We will not take up references until a job offer has been made. All job offers are subject to receipt of satisfactory references. Please ensure you do not include any information such as age, nationality, ethnicity or photographs on the covering letter or CV. THE EQUAL OPPORTUNITIES MONITORING FORM helps us to monitor the effectiveness of our Equal Opportunities Policy and is automatically separated from your application form. Greenpeace is an equal opportunities employer. We welcome applications from all sections of the community and selection is based on how well applicants meet the criteria for the role. APPLICANTS WITH DISABILITIES AND SPECIAL NEEDS If you have any specific requirements you would like us to accommodate during the recruitment process please tell us about this in your application. If you require the job pack in a different format, please contact Human Resources on RECEIPT OF APPLICATION We regret that we are currently unable to acknowledge receipt of your application. Should you require confirmation of receipt please telephone our HR team on We often receive high numbers of applications and regret we are unable to respond to those applicants who are not shortlisted. If you do not hear from us within two weeks of the closing date, please assume that you have not been shortlisted on this occasion. ELIGIBILITY TO WORK IN THE UK Under the Immigration, Asylum and Nationality Act 2006 all UK employers must ensure that successful applicants have the right to work in the UK prior to making a job offer. At your interview you will be required to prove your eligibility by supplying original copies acceptable documents (see end of document). The list of acceptable documents is laid down by the UK Home Office and we carry out these checks on all applicants at the relevant stage of the recruitment process. If you already work for Greenpeace in another country and aren t automatically eligible to work in the UK, it may be possible for us to sponsor you to work in the UK through an intra-company transfer. To be eligible for an intracompany transfer you must already have 12 months service with Greenpeace and still be employed by your national regional office. If you do not meet the criteria set out above we are unable to consider your application for this post. 3
4 JOB DESCRIPTION POST: UNIT: RESPONSIBLE TO: Data Analyst Data, Planning and Insight Team Insight Manager OVERALL PURPOSE OF THE ROLE: To deliver accurate and timely campaign data selections informed by analysis. Developing and maintaining a suite of fundraising reports that monitor and evaluate the performance of campaigns and ensure that any insights are fed back to the team to make targeting decisions on fundraising campaigns in the future. To work closely with the Insight Manager, supporting on analysis projects that will provide the fundraising department, and the organization as a whole, with actionable, datadriven insight to guide our understanding of Greenpeace s supporters. MAIN AREAS OF RESPONSIBILITY: 1. Campaign Selections a) Working closely with fundraisers and colleagues in the Data, Planning and Insight team to produce accurate and timely campaign selections from the supporter database b) Implementing segmentation and testing recommendations informed by insight and analysis c) Developing new selection templates and improving and documenting existing processes d) Improving, standardising and documenting the processes that contribute to successful selections (e.g. developing standardised briefing processes) e) Liaising with external agencies to ensure data is transferred and processed efficiently and in accordance with our data protection obligations 2. Reporting a) Working with colleagues in the Data, Planning and Insight team to develop and maintain a suite of user-friendly reports that summarise and analyse the results of fundraising appeals, using data visualisation tools appropriate to the individual requirements. b) Working with fundraisers to understand and clarify their requirements, develop report specifications and then deliver reports to those specifications c) Seeking feedback on how the reports are being used in practice, and using this information to inform future report development 3. Insight and Analysis a) Supporting the Insight manager to deliver analysis projects that enable Greenpeace to understand how best to engage effectively with all our audiences 4
5 b) Responding to ad-hoc requests for analysis, standardising and automating procedures for responding to these requests where possible 4. Development of data infrastructure Contributing to development projects to improve our reporting and analysis infrastructure, such as the ongoing development of our SQL data warehouse. 5. Other Duties a) Maintaining up to date knowledge of developments in relevant industry fields b) Keeping up to date with Greenpeace's campaign activities c) Undertaking any other duties, as appropriate to the post, as delegated by the Insight Manager NOTE:Greenpeace expects all its employees to have a full commitment to the organisation s equal opportunities and health and safety policies and have acceptance of personal responsibility for their practical application. 5
6 PERSON SPECIFICATION POST: RESPONSIBLE TO: Data Analyst Insight Manager Listed below are the requirements needed to undertake the job. Selection of candidates will be based on the extent to which these requirements are met 1. Experience a) Experience of making complex database selections in a direct marketing-led fundraising or consumer context. b) Experience working collaboratively with direct marketers and fundraisers to create and refine segmentations, informed by campaign results and analysis. c) In depth knowledge of relational database structure and navigation d) Expert knowledge of MS SQL and considerable experience of working with a broad range of data manipulation, reporting and analytic tools. 2. Communication a) Excellent communication skills and the ability to communicate complex, technical information to non-technical staff. 3. Personal qualities a) A high degree of initiative and ability to work unsupervised. b) An appetite for learning new technical skills and spotting opportunities to incorporate new technology in existing processes. c) The ability to plan, organise & prioritise own workload effectively d) An excellent co-worker, with a collaborative mind set and communications style e) Support for, and belief in, the aims of Greenpeace 6
7 WORKING FOR GREENPEACE STAFF TERMS AND CONDITIONS AND BENEFITS SALARY It is our standard practice to offer a starting salary at the first point of the grade. This post has a salary of up to 34,584 if you work full time. Part time roles will be pro-rated according to the hours worked per week. We have identified this post as a development opportunity. The successful candidate is expected to exceed their agreed objectives by the end of their first 12 months of continuous service. This may lead to a successful promotion. Upon achieving a successful promotion the second year of service will enable the post holder to increase responsibility and enter the next grade in the salary scale. The current salary range for the next grade is 35,700 to 41,796. Part time roles will be pro-rated according to the hours worked per week. Increments are awarded each January subject to satisfactory service and the post holder having been a minimum of six months in post and spinal point in the grade, until the maximum point of the grade has been reached. Any agreed cost of living increases are normally applied, subject to Board approval, in January each year. Salaries are paid on the 19 th of each month monthly via bank credit transfer. WORKING HOURS The full time working hours are 37.5 per week. There may be occasions when these hours are exceeded and unsocial or additional hours may be required. Overtime is not paid, but time off in lieu can be negotiated with your line manager. LEAVE Annual leave is 25 days per year plus one additional day for every full year of employment up to a maximum of 7 additional days. Leave is calculated on a pro-rata basis for part time staff. We also offer generous parental and special leave. PENSION SCHEME Greenpeace runs a contributory Pension Scheme held with Aviva for the benefit of its employees, with optional Salary Sacrifice. Greenpeace contributes 8.5% of your basic salary, provided the employee contributes at least 3%. From 1 st August 2014 the government requires employers to automatically enroll eligible workers into a workplace pension scheme. Further details about the Pension Scheme, the option of Salary Sacrifice plus the government autoenrolment scheme will be made available to the successful candidate. PROBATIONARY PERIOD All new employees are required to undertake a period of probation for six months, in which time you will be expected to establish your suitability for the post. At the end of this period and subject to a satisfactory performance you will be transferred to the established staff. 7
8 RELOCATION EXPENSES Greenpeace offers assistance towards relocation expenses in certain cases. If you think you might require such assistance you should raise this with the HR unit if you are offered the position. LOANS Greenpeace offers an interest free season ticket loan. Loans can also be obtained for the purchase of a bicycle to be used for travel to and from work. LIFE ASSURANCE Greenpeace offers a life assurance scheme covering death incurred during employment. Further details about these benefits will be provided if appointed. TRADE UNION MEMBERSHIP Greenpeace recognises the Unite Union. The Union has sole consultation rights within Greenpeace for terms and conditions of employment and other matters concerning staff. Greenpeace encourages all employees to join the union. FLEXIBLE WORKING Greenpeace will consider applications for flexible working arrangements. For further information please ask the Human Resources department for the policy. LEARNING AND DEVELOPMENT Greenpeace is committed to the learning and development of all staff members. Training needs are highlighted through the annual PDR and development needs are reviewed as part of on-going performance management. Greenpeace also offers study leave in certain circumstances where the study is related to your work. Further information can be obtained from Human Resources CHILDCARE VOUCHERS Greenpeace provides childcare vouchers as part of a salary sacrifice scheme to eligible employees offering tax and National Insurance savings on monthly salaries. Full details will be provided upon request if appointed. CYCLE TO WORK SCHEME Greenpeace runs a Cycle to Work Scheme through which offers eligible staff a tax-effective method of obtaining a bicycle for travel to work. Full details will be provided upon request if appointed. POLITICAL REPRESENTATION Greenpeace is a non-party political organisation and it is important for its future that this should remain the case. It is, therefore, a condition of employment that employees shall not normally stand for any official position within a political party. 8
9 ASYLUM & IMMIGRATION CHECKS (Guidance for Applicants) Before anyone starts work with Greenpeace we have a legal obligation to confirm that they are eligible to work in the United Kingdom. This check must be carried out on every potential new employee, regardless of their nationality. In order for us to determine whether you are eligible to work in the U.K. You will need to produce either of the following documents at the interview: 1 Document from list 1 any original document or; 2 Documents from list 2 (combination 1) A document listed in group A confirming your national insurance number plus any B-H or; 2 Documents from list 2 (combination 2) A document listed in group A from Work Permits UK Plus and either document from list B-C (Please do not bring photocopies as they are not acceptable forms of evidence) List 1 Any one of these documents will confirm eligibility to work in the UK A passport showing that you are a British citizen, or have a right of abode in the United Kingdom. A national passport or national identity card showing that you are a national of a European Economic Area country or Switzerland A residence permit issued by the Home Office to a national from an EEA country or Switzerland. A passport or other document issued by the Home Office which has an endorsement stating that you have a current right of residence in the United Kingdom as the family member of a national from an EEA country or Switzerland who is resident in the UK. A passport or other travel document endorsed to show that you can stay indefinitely in the UK, or have no time limit on your stay. An Application Registration Card issued by the Home to an asylum seeker stating that you are permitted to take employment. List 2 Documents that confirm eligibility to work in the UK. They must be produced in combination. You must produce document A and one other document from either the first or second box. We cannot accept one document from the first combination and one from the second. 9
10 First combination A. A document giving your permanent National Insurance Number and name. This could be a P45, P60, National Insurance card, or a letter from a Government agency. Along with producing a document giving your National Insurance Number, you must also produce one of the following documents listed in section B-H: B. a full birth certificate issued in the United Kingdom, which includes the names of your parents C. a birth certificate issued in the Channel Islands, the Isle of Man or Ireland D. a certificate of registration or naturalization stating that you are a British citizen E. a letter issued by the Home Office to you which indicates that you can stay indefinitely in the United Kingdom, or have no time limit on your stay F. an Immigration Status Document issued by the Home Office to you with an endorsement indicating that you can stay indefinitely in the United Kingdom, or have no time limit on your stay G. a letter issued by the Home Office to you which indicates that you can stay in the United Kingdom, and this allows you to do the type of work you have applied for H. an Immigration Status Document issued by the Home Office to you with an endorsement indicating that you can stay in the United Kingdom, and this allows you to do the type of work you have applied for. Second combination A. work permit or other approval to take employment that has been issued by Work Permits UK Along with a document issued by Work Permits UK, you should also check and copy one of the following documents listed at B-C: B. passport or other travel document endorsed to show that you are able to stay in the United Kingdom and can take the work permit employment in question C. letter issued by the Home Office to you confirming that you are able to stay in the UK and take the work permit employment in question. 10
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