GFI MailEssentials Online Archive Quickstart guide for Partners

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1 GFI MailEssentials Online Archive Quickstart guide for Partners

2 Contents Enabling the archive service 3 GFI MailEssentials Online Archive: Quickstart guide for Partners 2

3 Enabling the archive service Enabling the GFI MailEssentials Online Archive service for a domain is a simple process, as detailed in the instructions below. Note that the archive service is enabled on a per-domain basis. 1. Log in to our control panel with your partner-level administrative username and password. 2. Click on the Management tab, then click the tab titled Domains. 3. Within the list of your domains, find the column marked Active Services. Next to the domain in question, click Change within that column. 4. Within the list of services, click the drop-down menu to the right of the Archive row. Select the 1-year or 10-year service, depending on your needs. The 1-year service allows you to set retention policies of up to one year, and allows for storage capacity of up to 5 GB per mailbox (averaged across a domain). The 10-year service allows you set retention policies of up to 10 years, and allows for storage of up to 25 GB per mailbox. (These storage allocations are almost always ample, but in the rare case that you need more storage, the service will automatically provide additional storage capacity, with nominal additional fees to cover the additional usage.) 5. Review and confirm the terms and policies for use of the archive service. 6. Enter a name for the default policy our system will use to archive messages, and select the length of time you wish those messages to be retained. You can edit this retention policy, or create additional policies, once the service has been established. GFI MailEssentials Online Archive: Quickstart guide for Partners 3

4 7. Under the Enabled Mailboxes section, the default setting is All which will activate archiving for all known mailboxes (both existing and future) at the domain. Alternatively, if you want to enable the archive service only for selected mailboxes, click Some and enter the mailboxes you wish to archive. 8. The archive service is designed to use the GFI MailEssentials Online service in order to capture inbound and outbound messages for archival purposes. To capture internal, intra-domain mail, you can enable journaling on your mail server, which is a commonly available feature that allows a copy of all messages to be stored in a journaling mailbox. Our service downloads messages from that journaling mailbox to capture the internal messages for the domain. If you do not wish to set up journaling now, you can do so at any time in the future. To enable journaling, provide the relevant information including the server s hostname or IP address, the journaling address and password, whether the server is running IMAP or IMAPS, and the port. You can also specify what type of journaling is enabled on your mail server and which messages should be captured from the journaling mailbox; the default is for the archive service to only capture internal messages. Messages in the journaling mailbox not used for the archive (such as inbound and outbound messages) can be automatically deleted from the journaling mailbox to save space on the mail server. You can also specify the internal domain if the mail server uses a different Internet domain than the one used in GFI MailEssentials Online. 9. Click Save Changes. That s it! The archive service should now be archiving inbound and outbound messages being sent through the GFI MailEssentials Online service, as well as internal messages if journaling is enabled. There should be little or no ongoing administration necessary. GFI MailEssentials Online Archive: Quickstart guide for Partners 4

5 USA, CANADA AND CENTRAL AND SOUTH AMERICA Weston Parkway, Suite 104, Cary, NC 27513, USA Telephone: +1 (888) Fax: +1 (919) North Garden Ave, Suite 1200, Clearwater, FL 33755, USA Telephone: +1 (888) Fax: +1 (919) UK AND REPUBLIC OF IRELAND Magna House, London Road, Staines-upon-Thames, Middlesex, TW18 4BP, UK Telephone: +44 (0) Fax: +44 (0) EUROPE, MIDDLE EAST AND AFRICA GFI House, San Andrea Street, San Gwann, SGN 1612, Malta Telephone: Fax: AUSTRALIA AND NEW ZEALAND 83 King William Road, Unley 5061, South Australia Telephone: Fax: For a full list of GFI offices/contact details worldwide, please visit Disclaimer GFI Software. All rights reserved. All product and company names herein may be trademarks of their respective owners. The information and content in this document is provided for informational purposes only and is provided as is with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. GFI Software is not liable for any damages, including any consequential damages, of any kind that may result from the use of this document. The information is obtained from publicly available sources. Though reasonable effort has been made to ensure the accuracy of the data provided, GFI makes no claim, promise or guarantee about the completeness, accuracy, recency or adequacy of information and is not responsible for misprints, outof-date information, or errors. GFI makes no warranty, express or implied, and assumes no legal liability or responsibility for the accuracy or completeness of any information contained in this document. If you believe there are any factual errors in this document, please contact us and we will review your concerns as soon as practical.

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