Business Technologies. Bidvest Business Technologies

Transcription

1 Business Technologies Bidvest Business Technologies

2 Bidvest Business Technologies there to make things better Wouldn t it be great if you had a partner who analyses your entire company s business document infrastructure and detects all opportunities to improve operation and reduce costs? That s exactly what Bidvest Business Technologies (BBT) does. We bundle precise analysis, consultancy, hardware and software solutions to establish the most efficient, most productive and most transparent working environment.

3 Bidvest Business Technologies A unique system for service Printing, scanning and distributing documents, copying in colour and B&W, managing information flows complex infrastructures with patchworks of devices and changing users demands often lead to the point where transparency is lost, costs increase and motivation falls. Konica Minolta has launched Bidvest Business Technologies (BBT) which analyses real needs and design solutions to make business environments more efficient. BBT combines consulting, hardware, software implementation and workflow management in order to lower document costs. It is fascinating to see vast amounts of money and effort invested in vain every day, simply because nobody thinks about the alternatives. However, it is even more fascinating to see how easily improvements can be achieved and how much value they can add within the everyday business environment. What we can optimise: the four BBT areas The BBTconcept focuses on four different areas and offers a variety of services and products for each of them. These areas represent the four essential subjects to be considered when decisions about investments in the printing infrastructure are made. Fleet Right-sizing the document output fleet to actual business needs, providing optimal support balanced with minimal cost of ownership and environmental impact. Process Analysing all business-relevant document flows in order to benefit from saving potentials and design. Finance Offering different purchasing and leasing options as well as various contract models. Integration of existing contracts into a single financial plan. Security Designing IT and data security solutions, from user authentication to complex network security requirements.

4 Three phases one goal BBT leads to transparent structures - our experts work for you in three different stages to make sure every improvement is based on precise facts and will work immediately and in the long run.

5 Bidvest Business Technologies optimize Controlled handover project analyze consult implement change capture FLEET PROCESS FINANCE SECURITY inform + train Optimization of next area manage Controlled handover improve operate monitor First phase consult Precise analysis is where everything starts. With powerful tools our experts help companies to detect strengths and weaknesses in their printing environment and design improvements on the basis of these results. Firstly, it is important to get to know what is already there. In this phase, we use powerful software tools to identify existing print assets and monitor the current utilisation patterns and printing volumes. User interviews help us to detect specific document flows, individual needs and service-level demands. Furthermore, all available commercial data is collected. Optimise reaching the next level Finally, we can design the ideal print fleet with suitable processes and workflows and compare them to current capabilities. In order to offer maximum transparency from the beginning, we visualize our solution on the basis of the actual floor plans and present alternative scenarios. At this stage, all TCO and further general savings are calculated exactly including the environmental impact. Analyse transparent facts and figures BBT is there to enable clients to save money and also to demonstrate in advance how much they will be saving. Therefore a precise TCO calculation and estimation is benchmarked against the average costs of the market. Additionally, we analyse and recommend the print services that meet all document-based business process requirements.

6 BBT invented to put an end to wasted time and money BBT does not offer abstract strategies but concrete improvements that result in seamless workflows and comfortable operation. Your employees will realise it every day. And they will be astonished to what extent they had been wasting resources before BBT changed their methods of work.

7 Second phase implement BBT is more than just installing new devices and applications. These services offer enhanced change management - to the extent required by the client. It includes e.g. the dedicated project management in accordance with recognised standards as well as the support for the appropriate involvement of stakeholders and users. Therefore, companies benefit from the direct organisation, experience and know-how of Bidvest Business Technologies. Project how everything gets done Well organised and controlled processes are the basis for successful co-operation from start to finish. Detailed project plans and regular progress reports are provided during this phase and clients are given permanent access to all current project documents Information and training how to participate After the installation is completed, we provide detailed documentation to users and administrators. The introduction is supported by standard or tailor-made promotional materials and events. Key users are trained individually and web-based training material is accessible for every employee. Change how solutions become reality At first, we deliver all products, licences and consumables for a testing period (four weeks, on average). This period is accompanied by permanent technical consulting and remote support. After the test, we deliver pre-configured products to avoid possible business frictions during the installation. If necessary depending on the size of the project, roll-out management can be supplied at this phase. Third phase manage BBT does not end with the installation of new solutions. The concept includes a scalable portfolio of services which run and operate the fleet. Tailored to the individual needs and requirements, they can complement existing IT services or take over the full operational responsibility. Operate keeping the system running To guarantee the most powerful performance, we support the everyday operation with pro-active remote and on-site services as well as the automatic delivery of consumables and replacement of parts. Furthermore, we offer a variety of installations, moves, additions, changes and removal services with scalable completion times. Monitor the perfect overview Precise statistics are the basis for further improvements and cost savings. To collect real data, we supervise all networks and locally attached devices and monitor their utilisation, status and alerts. To involve our clients, we give them online access to all relevant information, performance indicators, reports on the fleet, service calls, consumable deliveries, billing status and contract details. Improve the optimisation goes on Being content is good, staying content is even better. The aim of BBT is to continue the search for improvements and adaptations arising from changing demands and increasing technical possibilities. Regular management reports and board meetings help us to propose and discuss future activities. Thus, BBT is an invitation for constant successful partnerships.

8 Bidvest Business Technologies 35 Modulus Road Ormonde Tel: 0800 bizhub ( )