Aboriginal Wellbeing Social Worker. North Adelaide AHP2

Transcription

1 SA Health Job Pack Job Title Aboriginal Wellbeing Social Worker Job Number Applications Closing Date 09/12/2016 Region / Division Health Service Location Classification SA Health - Women's and Children's Health Network Yarrow Place Rape and Sexual Assault Service North Adelaide AHP2 Job Status Indicative Total Remuneration* $86,052 - $99,495 Part time, temporary up to 12 months Criminal History Assessment Applicants will be required to demonstrate that they have undergone an appropriate criminal and relevant history screening assessment/ criminal history check. Depending on the role, this may be a Department of Communities and Social Inclusion (DCSI) Criminal History Check and/or a South Australian Police (SAPOL) National Police Check (NPC). The following checks will be required for this role: Child Related Employment Screening - DCSI Vulnerable Person-Related Employment Screening - NPC Aged Care Sector Employment Screening - NPC General Employment Probity Check - NPC Further information is available on the SA Health careers website at - see Career Information, or by referring to the nominated contact person below. Contact Details Full name Hoa Nguyen Phone number address Public I1 A1

2 Guide to submitting an application Thank you for considering applying for a position within SA Health. Recruitment and Selection processes across SA Health are based on best practice and a commitment to a selection based on merit. This means treating all applications in a fair and equitable manner that aims to choose the best person for the position. A well presented, easy to read application will allow the panel to assess the information they need from your application. To give yourself the best opportunity to reach interview, the application should clearly and concisely demonstrate to the selection panel that you are suitably equipped to perform the role, and that you possess all of the stated minimum essential skills, abilities, knowledge, experience and educational qualifications (where required). The online application form to apply for this position will ask for employment history, education, qualifications and referees however to understand the position and requirements we suggest you become familiar with the attached Job and Person Specification. We request that you attach the following to your application - A covering letter of up to 2 pages introducing yourself to the selection panel and describing your skills, abilities, knowledge, qualifications and experience in relation to the position; A current Curriculum vitae/resume that includes your personal details, relevant employment history, education, training courses, qualifications and professional memberships. * Refer to for further information regarding The Indicative Total Remuneration which is inclusive of Award salary, superannuation and other monetary benefits. Information for Applicants Criminal History Assessment requirements

3 ROLE DESCRIPTION Role Title: Aboriginal Wellbeing Social Worker Classification Code: AHP 2 LHN/ HN/ SAAS/ DHA: WCHN Hospital/ Service/ Cluster WCH Division: Youth and Women s Safety and Wellbeing Service Department/Section / Unit/ Ward: Yarrow Place Role reports to: Crisis Response and Counselling Program Coordinator Role Created/ Reviewed Date: Role Created: March/April 2016 Reviewed: November 2016 ROLE CONTEXT Primary Objective(s) of role: The AHP2 Aboriginal Wellbeing Counsellor/Social Worker is responsible for the effective delivery of services to women and men with a particular focus on Aboriginal and Torres Strait Islander (ATSI) people who have experienced sexual assault. This includes: Contributes to the development and implementation of a range of intervention strategies which will improve the social and emotional well-being of Aboriginal people who have experienced sexual assault This is achieved through collaborative work with staff from other agencies and other Aboriginal and non-aboriginal services in the development and implementation of culturally safe, appropriate and competent models of practice, which include community development, mental health promotion, prevention, early identification and support for clinical and training teams Providing comprehensive and culturally appropriate one to one counselling, group work and assessment and therapeutic services which will improve the social and emotional well-being of Aboriginal people who have experienced sexual assault Contributing to the development of culturally safe and informed service goals and strategies including; Improving access for Aboriginal people to Yarrow Place Rape and Sexual Assault Services Delivering support to families to link with referral pathways and link families with community supports; co-facilitating therapeutic group work programs that are culturally safe and informed Contributing to and supporting a range of research initiatives and projects Providing education and training programs regarding responding to sexual assault; and providing cultural consultation and support to counselling staff working with Aboriginal clients The position relies on close liaison with Aboriginal communities, general practitioners, schools, hospitals, community health centres, Aboriginal community controlled health services, mental health services, and Families SA to develop a timely and comprehensive regional response to people who have experienced sexual assault. This includes a particular focus on Aboriginal people

4 1. Developing, implementing and reviewing training education programs regarding culturally safe responding to sexual assault; 2. Contributing significantly to the development of culturally safe and sensitive policies, procedures and practice standards for the organisation. Direct Reports: The Aboriginal Wellbeing Social Worker is accountable to the Crisis Response and Counselling Program Coordinator, Yarrow Place (YP) who is accountable to the Manager, Yarrow Place. Key Relationships/ Interactions: Internal o o o Reports to the Crisis Response and Counselling Program Coordinator who is accountable to the Manager, Yarrow Place Works in close liaison with social workers, administrative officers, other medical specialists and other health professionals in a collaborative manner to enhance the functioning of the service Provides guidance and leadership to other staff members at Yarrow Place regarding support for Aboriginal clients in conjunction with the Aboriginal Health Division of the Women & Children s Health Network External o o o Has existing close working relationships with Aboriginal communities, and develops relationships with local general practitioners, schools, hospitals, community health centres and members of mental health services including Families SA Have positive networks, experience and knowledge of local Aboriginal communities Works collaboratively with other government or private health services and the non-government sector Challenges associated with Role: Major challenges currently associated with the role include: An expectation to work in the challenging environment of rape and sexual assault. It is expected that the worker will take responsibility for their continuing self-education by participating in staff and professional development activities where required and by maintaining competency with research and contemporary counselling approaches and practical application of this where there are multiple complexities The worker is able to demonstrate accountability for practice by documenting appropriate information and statistics and practice in accordance with social work, WCHN and Yarrow Place standards The establishment of co-operative partnerships between organisations, Aboriginal Community Controlled Health Services and local Aboriginal community. Liaising and developing effective networks with other Aboriginal and non-aboriginal Government and non-government agencies

5 Facilitate the access of Aboriginal people to Yarrow Place Rape and Sexual Assault Service by: Creating a culturally safe and responsive environment Ensuring the provision of friendly and accessible services Working in collaboration with a range of agencies that provide services to people Ensuring the provision of flexible and timely services Providing choices, options and control within the parameters of safety and protection Providing high quality health service to Aboriginal persons and their families by: Collaborating and co-working with other sexual assault counsellors which may include assisting in assessment and therapy services Liaising with other health, welfare and education agencies to facilitate a coordinated approach to health care Promoting awareness of the effects of sexual assault within the community by: Contributing to preventative and health promoting community development strategies including seminars, forums or programs Increasing the knowledge and skills base of the in areas relevant to culturally safe and competent responses to sexual assault Take responsibility for continuing self-education by: Participating in staff development activities Demonstrating accountability for practice by: Documenting appropriate information, and practicing in accordance with standards. Facilitating training for Aboriginal people and Non Aboriginal workers and community in responding to sexual assault Working closely with the person s family / carer, support network and significant others to facilitate their support Delegations: NIL Resilience: SA Health employees persevere to achieve goals, stay calm under pressure and are open to feedback. Performance Development The incumbent will be required to participate in the organisation s Performance Review & Development Program which will include a regular review of the incumbent s performance against the responsibilities and key result areas associated with their position and a requirement to demonstrate appropriate behaviours which reflect a commitment to SA Health values and strategic directions.

6 General Requirements: Managers and staff are required to work in accordance with the Code of Ethics for South Australian Public Sector, Policies and Procedures and legislative requirements including but not limited to: > Work Health and Safety Act 2012 (SA) and when relevant WHS Defined Officers must meet due diligence requirements. > Meet immunisation requirements as outlined by the Immunisation Guidelines for Health Workers in South Australia > Equal Employment Opportunities (including prevention of bullying, harassment and intimidation). > Keeping Them Safe Legislation (inclusive of Mandatory Notifier). > Disability Discrimination. > Code of Fair Information Practice. > Relevant Awards, Enterprise Agreements, Public Sector Act 2009, Health Care Act 2008, and the SA Health (Health Care Act) Human Resources Manual. > Relevant Australian Standards. > Duty to maintain confidentiality. > Smoke Free Workplace. > To value and respect the needs and contributions of SA Health Aboriginal staff and clients, and commit to the development of Aboriginal cultural competence across all SA Health practice and service delivery. > Applying the principles of the South Australian Government s Risk Management Policy to work as appropriate. > All employees required to complete timesheets must forward their timesheet to their manager, within two weeks from the period worked, to enable their manager to authorise that this is a true and accurate record of hours worked by the employee. Special Conditions: Some out of hours work will be required. Current driver s licence and willingness to drive. Appointment is subject to a satisfactory Background Screening and National Criminal History Check obtained through the Screening and Licensing Unit, Department for Communities and Social Inclusion to be renewed every 3 years thereafter from date of issue. Existing employees who have undertaken a Police Check and are cleared and then subsequently charged with an offence are required to inform their Line Manager immediately. As a state-wide service, WCHN employees may be required to undertake work at various locations in metropolitan Adelaide, and provide outreach to other parts of South Australia (the latter in consultation with the incumbent of the role). Depending on work requirements the incumbent may be transferred to other locations across SA Health to perform work appropriate to classification, skills and capabilities either on a permanent or temporary basis subject to relevant provisions of the Public Sector Act 2009 for Public Sector employees or the SA Health (Health Care Act) Human Resources Manual for Health Care Act employees. The incumbent may be required to participate in Counter Disaster activities including attendance, as required, at training programs and exercises to develop the necessary skills required to participate in responses in the event of a disaster and/or major incident.

7 Key Result Area and Responsibilities 1. High Quality Clinical Services Major Responsibilities 1.1 Ensure comprehensive counselling and social work services for women and men (both Aboriginal and non-aboriginal) who have been raped and/or sexually assaulted either recently or in the past. Ensure effective culturally safe and competent intake, assessment, case management, counselling and provision of group programs. Ensure effective management of complex client issues, the provision of specialist cultural advice, and the delivery of advocacy with and for clients across other health agencies and sectors. Provide written reports for use within the Criminal Justice System, such as Victims of Crime Compensation Reports and assistance with the preparation of Victim Impact Statements. Ensure the implementation of agency policy, particularly on the rights of service users, cultural competency and access and equity within service provision. 1.2 Facilitate access of Aboriginal people to Yarrow Place Rape and Sexual Assault Service and provide high quality, culturally safe health service to Aboriginal persons and their families. Ensure that complex programs and services that are of relevance and can influence actions and health outcomes for Aboriginal people are coordinated and delivered in a flexible, culturally safe, sensitive and accessible manner. Collaborate and liaise with other sexual assault counsellors, and health, welfare and educational agencies to support the effective support and assessment of Aboriginal people and their families. Effectively manage community development based group work in order to engage Aboriginal people and provide a forum for the discussion of health related issues. Deliver sound planning and coordination that is based on sound evaluation techniques to ensure the ongoing quality and continuous improvement of complex programs. 1.3 Implement and coordinate and undertake functions that promote awareness of the effects of sexual assault within the community (with a focus on Aboriginal communities), facilitate the reduction in incidence, impact and severity of effects, and promote the recovery of people who have experienced sexual assault. Ensure that the key co-operative partnerships between organisations, Aboriginal Health Services and local Aboriginal communities are developed. Ensure liaison is conducted with other Aboriginal and non-aboriginal Government and non-government people receive relevant support, referral services and information. Identify, plan, manage and deliver complex and critical health promotion projects and activities specifically to Aboriginal communities. Actively contribute to preventative and health promotion community development strategies, including seminars, forums and programs. Ensure accountability for practice is demonstrated by documenting appropriate information in accordance with professional standards.

8 Contribute to the building of culturally competent knowledge and culturally safe skills base in the areas relevant to responding to sexual violence. 1.4 Develop training packages, facilitate and deliver continuing education and professional development programs. 1.5 Deliver expert advice, consultancy and mentoring to team members on appropriate cultural protocols and information to ensure they are sensitive to the needs and circumstances of individual Aboriginal people and their families. Ensure culturally competent training on appropriate response to rape, sexual assault and Aboriginal family violence is planned and facilitated for Aboriginal and Non Aboriginal workers, and the community. Ensure a positive approach and commitment to culturally sensitive and appropriate service delivery is modelled and encouraged. Provide advice and information in relation to complex cultural issues and concerns which are identified and address these in a constructive manner. Maintain consistent attendance and participation in complex case discussions and reflective practice meetings. Ensure staff, team and agency information and training cultural competency needs are effectively identified and addressed. Assume a high level of responsibility for the delivery of continued and improved learning and development outcomes, particularly as they pertain to Aboriginal people and their families. 1.6 Contributes significantly to the development and implementation of high quality culturally safe and sensitive projects, systems, services and work practices Ensure projects are planned and coordinated, and expert advice is delivered to ensure the effective development and provision of culturally safe and sensitive systems, services and programs. Ensure significant contribution and/or coordination is made to complex, culturally safe and sensitive service development, planning, review and reporting processes and functions. Review existing practices continuously and promote change and/or implementation of culturally safe and sensitive practices, where required. Effectively promote complex issues and evidence that are relevant to Aboriginal people and their health and wellbeing across the broader organisation. 1.7 Contribute to research and service development activities Ensure expert contribution, support and/or coordination is delivered to complex research initiatives, as appropriate. Ensure sensitive and complex consultations are conducted with the Aboriginal community, and the feedback and practice wisdom obtained from these contributes significantly to the development of services and practices.

9 Knowledge, Skills and Experience ESSENTIAL MINIMUM REQUIREMENTS Educational/Vocational Qualifications Appropriate Degree or equivalent qualification which entitles full membership of the Australian Association of Social Workers. Personal Abilities/Aptitudes/Skills: Demonstrated ability to: Utilise high level communication skills in order to sensitively consult, negotiate, present information to, and gain the confidence and cooperation of, Aboriginal and non-aboriginal persons whilst maintaining a high degree of confidentiality Demonstrated ability to provide culturally appropriate consultancy and advice to staff in the application of specialist skills to resolve complex problems relating to Aboriginal people and their families and other Aboriginal project partners Ability to work effectively in a multi-disciplinary service delivery environment, either independently or in a team, and to determine and set priorities, organise challenging and complex workloads, utilise high level initiative and meet deadlines Demonstrated ability to present information to Aboriginal and non-aboriginal people in a culturally sensitive and safe way Demonstrated ability to be self- motivated with minimal direction Highly developed interpersonal and communication skills, verbal and written Demonstrated ability to reflect on and evaluate own performance and to act on this Demonstrated ability to negotiate effectively with a wide range of stakeholders and communities Experience Demonstrated experience in: Contributing to close working relationships with Aboriginal people and communities Working effectively with local Aboriginal communities and individuals, who have diverse values systems, cultural differences and diverse range of needs Experience in the provision of culturally safe and competent services to people who have experienced sexual assault or interpersonal violence Planning, developing, implementing and delivering a range of complex projects in a range of areas, including health education, community development, group work and peer education Leading and guiding consultations, and working collaboratively and in partnership, as part of a multidisciplinary team, with Aboriginal and non-aboriginal communities, service providers and relevant stakeholders Demonstrated experience working in crisis and trauma situations Demonstrated experience in long and short term counselling, group work and community development Knowledge Well-developed knowledge and understanding of: Health and social issues that impact on Aboriginal communities The social emotional effects of sexual assault and interpersonal violence on people and of how this impacts Aboriginal communities Mandatory notification, confidentiality and duty of care responsibilities

10 Aboriginal cultures including their histories, kinship systems and family structures, spirituality / religion, values and beliefs, behavioural expectations and family and community obligations Historical and contemporary issues that affect the health and wellbeing of Aboriginal people, including barriers for Aboriginal people in accessing services and programs. Local Aboriginal service providers, community networks and supports Mandatory notification, confidentiality and duty of care responsibilities and the social and emotional effects of sexual assault on people Feminist and human rights frameworks for understanding and responding to sexual violence and abuse, including intimate partner violence, childhood sexual abuse, rape and sexual assault. Relevant trauma counselling approaches The principles and practice of OHS&W, Equal Opportunity, the Public Sector Act employee conduct standards and diversity appropriate to the requirements of the position DESIRABLE CHARACTERISTICS Educational/Vocational Qualifications Qualifications: Qualifications in health/welfare or management orientated qualifications Appropriate tertiary qualifications in health, behavioural and/or social sciences, and/or equivalent onthe-job training and experience Personal Abilities/Aptitudes Skills: Demonstrated ability to utilise effective personal stress strategies Demonstrated ability to utilise time management strategies Experience: Experience in Aboriginal health services, particularly in the following areas: Undertaking consultations within Aboriginal communities Undertaking needs assessments and evaluations within Aboriginal communities The development of culturally relevant programs and materials Facilitating consumer input Experience in working cross culturally to develop culturally safe practice approaches within mainstream organisations Previous experience in group work or yarning circles Experience in working in a trauma mental health environment within a multidisciplinary team Skills: Ability to utilise effective personal stress management strategies Ability to utilise time management strategies Ability to undertake presentations to community and professional groups Ability to follow organisational administrative processes and to use personal computers and related office software Knowledge: Knowledge of Aboriginal mental health issues Resource networks that contribute to the improvement of Australian Aboriginal background health in South Australia Primary Health Care, Health Promotion principles and Social Justice, and a population approach to health service planning Knowledge of current theoretical concepts and research within professional practice discipline in relation to child, adolescent and family mental health issues Demonstrated knowledge of the role and function of the Women s and Children s Health Network, of population approaches to health service planning, principles of primary health care, the Criminal Justice System, health promotion and social justice

11 Organisational Context Organisational Overview: Our mission at SA Health is to lead and deliver a comprehensive and sustainable health system that aims to ensure healthier, longer and better lives for all South Australians. We will achieve our objectives by strengthening primary health care, enhancing hospital care, reforming mental health care and improving the health of Aboriginal people. SA Health is committed to a health system that produces positive health outcomes by focusing on health promotion, illness prevention and early intervention. We will work with other government agencies and the community to address the environmental, socioeconomic, biological and behavioural determinants of health, and to achieve equitable health outcomes for all South Australians Our Legal Entities: SA Health is the brand name for the health portfolio of services and agencies responsible to the Minister for Health and Ageing and the Minister for Mental Health and Substance Abuse. The legal entities include but are not limited to Department for Health and Ageing, Central Adelaide Local Health Network, Northern Adelaide Local Health Network, Southern Adelaide Local Health Network, Women s and Children s Health Network, Country Health SA Local Health Network and SA Ambulance Service. SA Health Challenges: The health system is facing the challenges of an ageing population, increased incidence of chronic disease, workforce shortages, and ageing infrastructure. The SA Health Care Plan has been developed to meet these challenges and ensure South Australian s have access to the best available health care in hospitals, health care centres and through GPs and other providers. Health Network/ Division/ Department: Health Network The Women s and Children s Health Network (WCHN) was established to promote, maintain and restore the health of women, children and young people in South Australia. The Service plans, develops and coordinates health services as part of an integrated health system. The Women s and Children s Health Network efficiently conducts and manages, within its identified resources, health services for children, young people and women, including: Specialist hospital services Primary health care and population health programs Integrated community care services Services to address the health and wellbeing of particular populations, including Aboriginal Health Programs Education and training programs Research. Division/Branch Health Network/ Division/ Department: Health Network The Women s and Children s Health Network (WCHN) was established to promote, maintain and restore the health of women, children and young people in South Australia. The Service plans, develops and coordinates health services as part of an integrated health system. The Women s and Children s Health Network efficiently conducts and manages, within its identified resources, health services for children, young people and women, including: Specialist hospital services

12 Primary health care and population health programs Integrated community care services Services to address the health and well-being of particular populations, including Aboriginal Health Programs Education and training programs Research. Health Network/ Division/ Department: Yarrow Place, Rape & Sexual Assault Service employs Medical Practitioners, Social Workers, Project Officers, Administrative staff and after hours Crisis Response Workers. We work together to maximise the quality of life of women, men and young people who have experienced rape or sexual assault through a coordinated, multidisciplinary team and community oriented approach to health care. We achieve this through the provision of specialised care to clients, prevention, health promotion, education, research, policy and planning. We strive for an informed, consultative approach, valuing our staff in order to provide an efficient, consumer focused results oriented health service. Direct service delivery is provided to clients both male and female aged 16 years and over at the time of the assault. Yarrow Place works within the following philosophical and service delivery frameworks: A victim s rights approach; A social health view of rape and sexual assault; A primary health care approach; A health promotion approach; A feminist analysis of rape, sexual assault and child sexual abuse. Additionally, the Service applies a strong understanding of: Trauma; Grief and Loss; Child and Adolescent Development; What it means to be a young person under guardianship. Values SA Health Values The values of SA Health are used to indicate the type of conduct required by our employees and the conduct that our customers can expect from our health service: > We are committed to the values of integrity, respect and accountability. > We value care, excellence, innovation, creativity, leadership and equity in health care provision and health outcomes. > We demonstrate our values in our interactions with others in SA Health, the community, and those for whom we care. Code of Ethics The Code of Ethics for the South Australian Public Sector provides an ethical framework for the public sector and applies to all public service employees: > Democratic Values - Helping the government, under the law to serve the people of South Australia. > Service, Respect and Courtesy - Serving the people of South Australia. > Honesty and Integrity- Acting at all times in such a way as to uphold the public trust. > Accountability- Holding ourselves accountable for everything we do. > Professional Conduct Standards- Exhibiting the highest standards of professional conduct. The Code recognises that some public sector employees are also bound by codes of conduct relevant to their profession.

13 Approvals Role Description Approval I acknowledge that the role I currently occupy has the delegated authority to authorise this document. Name: Signature: Role Title: Date: Role Acceptance Incumbent Acceptance I have read and understand the responsibilities associated with role, the role and organisational context and the values of SA Health as described within this document. Name: Signature: Date:

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