APPENDIX I JANITORIAL CLEANING SPECIFICATIONS
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1 APPENDIX I JANITORIAL CLEANING SPECIFICATIONS Public Areas A. Entrance Lobby Areas The entrance lobbies are to be kept clean at all times and the following minimum cleaning operation shall be maintained to attain this effect: 1. Nightly a. Sweep, spot clean, and damp mop all stone flooring (obtain special cleaning instructions for limestone and marble.) b. Wipe and polish all metal surfaces and brightwork, including door hardware, kickplates, wall-mounted handrails, wastepaper receptacles, planters, elevator call buttons, plates, elevator doors and frames and any other visible hardware. c. Dust and spot clean all interior architecture details (obtain special cleaning instructions for limestone and marble.) d. Clean all glass entrance doors, exclusive of tenant doors if any. e. Clean directory glass and ledges. f. Thoroughly clean all door saddles of dirt and debris. g. Empty, clean and sanitize, as required, all refuse receptacles. h. Wash all rain mats as necessary. i. Clean, polish and sanitize all public telephones.
2 2. Weekly a. Dust and spot clean walls (obtain special cleaning instructions for limestone and marble.) b. Wash with mild detergent and lightly buff limestone and marble floors. 3. Monthly a. High dust and damp wipe all light and air conditioning ceiling fixtures. b. Dust all high reach areas, including but not limited to, structural and architectural ledges, door frames, etc. 4. Semi-Annually a. Dust/Clean art work (obtain special instructions) 5. Elevators (Passenger and Freight Elevators) a. Nightly i) Vacuum carpet in passenger elevators thoroughly. Edge carpeting. Spot clean as necessary. ii) iii) iv) Spot clean and damp mop marble borders. Clean lobby elevator saddles, doors and frames and all other metal in cabs; polish if necessary. Remove all gum and foreign matter on sight. v) Remove all unauthorized marks and writing from sides of elevator cabs on sight. vi) vii) viii) ix) Dust and spot clean all surfaces of cab walls. Dust light fixtures. Vacuum all elevator thresholds and remove dust and debris. Sweep and damp mop freight elevator floor.
3 x) Report all mechanical deficiencies or damage to Owner's representative on site (i.e., security guard.) Also report these to the Management Office. 6. Weekly a. Thoroughly clean and polish all interior metal or brightwork, including all doors and frames. Thoroughly clean all surfaces of freight elevator walls, doors, and floors. b. Steel wool clean all thresholds and vacuum when completed. 7. Monthly a. "Host" method shampoo carpeting. b. Clean and damp mop with mild detergent marble border (obtain special instructions.) c. Wipe clean all cab lamps. d. Clean cab ceilings. e. Machine scrub freight elevator floor. B. Public Areas (2nd Floor and Above) 1. Nightly a. Police all public and private stairwells throughout the entire building and keep in clean condition, sweep and mop or vacuum same as necessary. b. Inspect and keep clean firehose and extinguisher cabinets and similar equipment. c. Dust all railings, etc. (2nd and 3rd floors) d. Vacuum all carpets. Spot clean as required. e. Damp mop marble in public elevator lobbies. f. Dust mop or sweep uncarpeted areas with chemically treated dustmops. Damp mop to remove spills and water stains, as required. g. Clean and sanitize all drinking fountains. h. Polish and spot clean all interior public corridor planters.
4 i. Spot clean all wall surfaces. j. Spot clean all brightwork, including door hardware, kick plates, base, framing, wallmounted handrails, wastepaper receptacles, planters, elevator call button plates, hose cabinets, mail chutes, and visible hardware on the corridor side of tenant entry doors. k. Thoroughly clean all door saddles of dirt and debris. l. Empty, clean and sanitize, as required, all waste receptacles. 2. Weekly a. Sweep and damp mop public stairways. b. Dust all railings of public and private stairwells. c. Vacuum and edge carpeting in public corridors. d. Clean all baseboards. e. Dust all vertical surfaces. Spot clean as required. f. Sweep, damp mop and buff all resilient floors. 3. Monthly a. Wash and refinish resilient flooring with 1 coat of slip-resistant flooring finish. b. "Host" method shampoo carpeting. c. In public elevator lobbies, clean and polish marble borders (obtain special instructions.) d. Wash all washable vertical surfaces of corridor and elevator lobby. e. Clean all architectural features. Polish brightwork. f. Dust all high reach areas, including but not limited to, structural and architectural ledges, door frames, grilles, electrical and air conditioning ceiling fixtures, etc. 4. Quarterly a. Wash, strip and refinish all resilient flooring. Apply a minimum of 3 coats. Buff. C. Exterior Areas 1. Nightly/Daily a. Maintain entire building exterior, stairs and sidewalks in a first class condition.
5 b. Spot clean and polish all brightwork. c. Police entire area four (4) times per day, picking up all foreign matter on sight, in all exterior areas including planters, landscaped areas and storm drain grilles to the property line on all sides. (This includes Library Lane) d. Remove all gum and foreign matter from sidewalks on sight. Spot sweep accumulations of dirt, papers and leaves on all corner areas where winds tend to cause collections of debris. e. Remove all graffiti daily. f. Clean sand urns. g. Sweep sidewalks and stairs daily, at a time so as not to be hazardous to foot traffic. h. Empty and sanitize all waste receptacles and remove trash from area. 2. Weekly a. Scrub clean sidewalks and exterior stairs. b. Change sand in urns. 3. Quarterly a. Machine scrub or steam clean exterior sidewalk areas. D. Service Areas (Management Corridors, Service Office, Engineering, Store Rooms, Service Corridors, Service Closets, etc.) 4. Nightly a. Keep equipment and supply rooms in a neat and orderly condition at all times. Maintain inventory. b. Clean and disinfect service sinks. Mops, rags and equipment are to be cleaned and stored in racks. Walls and floors are to be kept clean at all times. Maintain inventory. c. Remove all trash. Empty and sanitize all waste receptacles. d. Sweep and hose all sidewalks. Scrub and steam clean if necessary.
6 e. Sweep and mop down entire loading dock and service entrance area. Deodorize and disinfect area as required. Scrub and steam clean as necessary. f. Sweep and mop entire trash area and disinfect and deodorize, as required. Scrub and steam cleaned if required. g. Keep loading dock area, trash compactor and recycling bins in neat, clean condition at all times. Keep wastepaper, cardboard and rubbish, etc., stored in approved receptacles in designated areas. Cardboard to be flattened and tied for removal. Place all miscellaneous trash and debris, except construction material, in the building's trash receptacle, whether it be a compactor or open drop box. Clean up any construction debris and place in the designated area. Keep record or the time and material used for this work for back charges to the responsible contractors. Reporting of this work must be done on the morning following the work. Invoicing of this work must be done the week in which the work took place and processed separately from any other invoicing. Failure to report this work as noted or failure to invoice this work on time will void any charges for same. h. Sweep down and damp mop basement and service corridors areas and spot buff, especially all traffic lanes. Wash walls if necessary. i. Electric closets, telephone closets and storerooms are to be kept free from debris and material. Report storage of extraneous materials and equipment to Building Management. j. Sweep all mechanical equipment areas, as often as necessary, at the direction of the Chief Engineer. 5. Weekly a. Damp mop floors of mechanical rooms per direction of Chief Engineer. b. High dust all interior service areas, including pipe ducts, diffusers, grilles, etc. c. Scrub and buff basement/service corridors. d. Sweep and damp mop floor in store rooms. e. Sweep electrical closets, telephone closets and storerooms.
7 6. Monthly a. Wash lockers and walls b. Damp mop and refinish resilient or composition floors with 1 coat of slip-resistant finish. c. Sweep and damp mop electrical closets, telephone closets and storerooms. 7. Quarterly a. Dust all pipes, ducts, ventilation grills, air conditioning machines and other accessible equipment outside of machinery spaces. b. High dust or wash down all high reach projections, ledges, etc. in loading dock and service areas. c. Clean, strip and refinish resilient or composition floors with a minimum of 3 coats of slip-resistant finish. d. Scrub, rinse and squeegee dry all loading dock areas. 8. Roofs (including Setbacks on 5th, 7th, 9th, and 21st Floors) a. Roof and setback roofs shall be cleaned of trash and debris weekly. b. Roof and setback roofs shall be hosed monthly. Office Areas A. Nightly Cleaning 1. Dust with chemically treated dust mops and damp mop all stone ceramic tile, terrazzo and other types of unwaxed flooring. 2. Dust mop or sweep all resilient or composition floors using an approved chemically treated mop. Damp mop to remove spills and stains as required. 3. Vacuum clean all carpeted areas. Sweep all private stairways and vacuum if carpeted. Spotclean carpeting as required.
8 4. Hand dust and wipe clean with a chemically treated cloth all desks, chairs (including chair rail trim), file cabinets, and all other office furniture. Do not remove papers and files from desk tops. 5. Dust or damp-wipe, if necessary, around all window and door sills. Dust all low level ledges, shelves, counters, bookcases, etc. 6. Dust all telephones and sanitize all telephone receivers. 7. Remove all gum, foreign matter and debris on sight, including from door thresholds. 8. Empty and clean all waste receptacles. Wash if necessary. Remove waste paper and waste materials to a designated area. Change liners when necessary. 9. Empty and damp wipe all ash trays and screen all sand urns, as required. Polish, if necessary. 10. Clean, sanitize and polish all water fountains and water coolers. 11. Spot clean all baseboards. 12. Remove fingerprints, dirt smudges, graffiti, etc., from all doors, door frames, glass partitions and windows. Spot clean light switches, walls and cabinets. 13. Wood, metal, glass or plastic laminated office furniture surfaces to be wiped clean of dust, dirt, and smudges nightly and polish as needed; this includes counters and railings. 14. Return chairs, other furniture and waste baskets to proper positions. 15. Remove all trash from floors to the designated trash areas. 16. Check for burned out lights and report them to Supervisor. Supervisor to leave list of burned out lights at Management Office on a nightly basis. 17. Check for all repair discrepancies; e.g., dislodged ceiling tiles, light diffusers, baseboard trim, corner protection trim and blinds not properly hung. A list of these will be submitted to the Management Office on a nightly basis. 18. Close all blinds and exterior office doors upon completion of the cleaning; all lights are to be B. Weekly turned off. All entrance doors are to be kept locked during this entire operation. 1. Clean all baseboards. 2. Hand dust door louvres, other ventilating louvres within reach and all low reach areas not cleaned in nightly cleaning schedules. 3. Dust inside all door panels and jambs. 4. Wipe down and clean handrail of interior (private) stairways.
9 5. Dust all picture frames and similar hangings not reached in nightly cleaning. 6. Edge all carpeted areas. 7. Move all plastic carpet protectors and thoroughly vacuum under and around all desks and all other furniture that can be moved. 8. Spot clean and polish all brightwork. 9. Monthly 10. Dust all high reach areas including, but not limited to, tops of door frames, structural and furniture ledges, air conditioning diffusers, return air grills, tops of partitions, picture frames and blinds. 11. Vacuum upholstered furniture or brush with lint brush. 12. Damp-wipe telephones. 13. Feather dust sprinkler heads and exterior of light fixtures. 14. Clean and buff all building standard resilient and/or composition floors. 15. Quarterly 16. Wipe down all blinds at exterior windows as recommended by manufacturer. 17. Dust all vertical surfaces not reached under other schedules. 18. Damp wipe all chair pads which are not upholstered. 19. Scrub or otherwise recondition all resilient or composition flooring to provide a level of appearance equivalent to a completely refurbished floor. C. Semi-Annual 1. Clean all glass partitions, walls and sidelights. D. Annual
10 1. Dust ceiling surfaces. Restrooms A. Nightly Cleaning 1. Wet mop all floors with disinfectant germicidal solution. Remove grime, tar and other foreign substances from floor. 2. Wash and polish all mirrors, dispensers, faucets and brightwork with non-scratch disinfectant cleaner. 3. Wash and sanitize all wash basins, (using non-abrasive cleaning compound), countertops, toilet bowls, toilet seats (both sides), urinals and sinks as required. Disinfect underside and tops of toilet seats. Wipe sinks dry. 4. Remove stains, de-scale toilets, urinals and sinks as required. 5. Empty and sanitize all paper towel, waste receptacles and sanitary napkin/tampon dispensers and remove paper and waste to designated area. Replace liners. 6. Restock toilet tissue holders. 7. Fill soap dispenser systems and restock paper towel and all sanitary napkin and tampon dispensers (proceeds from this service are property of Owner.) 8. Dust all shelves and ledges. 9. Empty, clean, sanitize and provide liners in sanitary disposal receptacles. 10. Spot clean finger prints, marks and graffiti from tile walls, partitions, glass and light switches, as required. 11. Remove all trash from restrooms to the designated trash area. 12. Report all fixtures not working properly to the Supervisor. Supervisor to compile and leave a list of all items reported at Management Office nightly. 13. Report to Supervisor all light fixtures which have lamps not functioning or diffusers dislodged. List of non-functioning lamps to be reported to Management Office nightly. 14. Report all damaged areas in restrooms; e.g., walls, door locks, and hinges to Supervisor. Supervisor to compile and leave a list of all items reported to the Management Office nightly, using Owner's Discrepancy Report Form.
11 B. Weekly Services 1. Clean and wash all partitions. Partitions shall be left in an un-streaked condition after this work. 2. Machine scrub floors as necessary but not less than once every two weeks. 3. Pour + 5 gallons clean, fresh water and disinfectant down floor drains. C. Monthly Services 1. Wipe down all tile walls (more frequently, if necessary.) 2. Dust all low reach and high reach areas including, but not limited to, structural ledges, mirror tops, partitions tops and edges, air conditioning diffusers, return air grills and light fixtures. Dust all doors and door jambs. D. Quarterly Services 1. Thoroughly clean and re-seal all ceramic tile floors, using approved sealers. 2. After sealer has been applied to ceramic tile floors, wipe down base of all door jambs and coving tile to prevent build-up of sealer. Day Cleaning A. Women's Restrooms 1. Police all ladies' lavatories twice each day. 2. Fill toilet tissue and towel dispensers. 3. Service sanitary napkin and tampon dispensers with sanitary napkins or tampons. 4. Collect coins from sanitary napkin/tampon dispensers and turn in to Management Office. 5. Wipe clean all sinks, glass and powder shelves twice each day. 6. Respond to emergency upon paging from Management Office.
12 B. Men's Restrooms 1. Police all mens' lavatories two (2) times each day. 2. Restock all dispensers as required. 3. Respond to emergency upon paging by Management Office. C. Public Areas Windows 1. Sweep lobby three (3) times a day, five days a week, using an approved chemically treated cloth. 2. Empty and strain all cigarette urns three (3) times per day. 3. Elevator cab floors to be vacuum cleaned three (3) times a day; more, if necessary. 4. Wipe clean and remove finger marks from all metal brightwork throughout interior of lobby and up to hand reach daily. 5. Police public corridors; keep in clean condition; dust and vacuum as necessary. 6. Sweep sidewalks, loading dock, trucking area, etc. daily. 7. Lay down and remove lobby runners or rain mats, as necessary. 8. Sweep and dust the trafficked staircases daily. 9. Keep in clean condition all public telephones and their enclosures. 10. Clean glass entrance doors at least four (4) times daily. A. Quarterly 1. Clean exterior windows. B. Semi-Annually 1. Clean interior windows.
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