Job Description Chief Investment Officer

Transcription

1 Job Description Chief Investment Officer Job Role Reporting Line Remuneration Direct Reports Location Chief Investment Officer This role reports to the CEO $250k salary pa plus super plus ESOP 5 FTE Level 17, 56 Pitt St Sydney About Us SocietyOne is Australia s leading and largest marketplace lender for personal loans and livestock. Since our pioneering launch in August 2012, we have helped more than 5,000 customers and provided more than $150 million in loans. In just four years, we have grown from a small digital start-up to a scaled-up new generation financial services company employing nearly 80 people across two locations in Sydney, Australia and Auckland, New Zealand. We re proud of what we have achieved so far. We were recently awarded Best Digital Offering of the Year at the 2016 AB&F Australian Retail Banking Awards and FinTech Innovation in Lending at the 2016 Australian FinTech Awards. But we re only just getting started! Our vision is to be Australia s leading, most trusted, people powered lending marketplace. Our mission is to provide a better deal for borrowers and lenders, one brilliant funding moment at a time. Our ambitions are large - to help 100,000 borrower customers and capture a two-tothree per cent share of the $100 billion consumer finance market over the next five years. This will require $2-$3bn in investor funding commitments from a diversified source of investors (both domestic and offshore) including financial institutions, credit unions, life companies, superannuation funds, private clients and family trusts, hedge funds and (in the future) retail customers. Since our inception in 2012, we have achieved annual portfolio returns in excess of 10% pa. Our Values Our shared vision, mission and values are the glue that binds everyone in The Society together and guides every discussion, decision and interaction that we have. We believe that great companies are made by great people. This is why we strive to attract, develop, engage and retain the most talented, values-oriented team members who are passionate about working together for success. We are in the business of Trust for borrowers, investor funders, shareholders and other stakeholders in the community. For this reason, we expect the very best from every one of our team members the highest standards of integrity; dedication to customer service excellence; teamwork and embracing diversity and inclusion; and doing whatever it takes to deliver the best performance for the company.

2 Our values are: Transparent Imaginative Empowering Connected One Team Being open, honest, responsible and trusted to do the right thing We are bold and creative to develop innovative solutions We recognise, embrace and enhance the incredible potential inherent within every individual Worldly, insightful and passionate about creating a fairer, more rewarding society Focused, collaborative and dedicated to excellence

3 This Position We are looking for an experienced and innovative Chief Investment Officer to oversee all investor funding and treasury operations of SocietyOne, and to develop our investor funding strategy and vision. This includes investor acquisition as well as the development of new fixed income asset classes. You will be in charge of a team of investment professionals and will direct our investor funding activities towards achieving our short and long term growth goals. This includes actively growing and diversifying the investor funders of SocietyOne; managing and monitoring investment activity and returns; ensuring adequate daily and longer term liquidity to meeting borrowing growth requirements; working with external analysts and rating agencies, and maintaining good investor relations. Reporting directly to the Chief Executive Officer, and being a key member of the SocietyOne Leadership team, the CIO s primary responsibility is to acquire and develop a diverse and broad set of investor funders that provide liquidity across credit risk grades and tenures (for an acceptable investment return) to support borrower customer loan growth. The CIO will achieve this by managing a team of 5 direct reports (see below) as well as by collaborating closely with SocietyOne s shareholders and investor funders. It is also expected that the CIO role will be a Board Director on SocietyOne Investment Management Pty Ltd and a Responsible Manager for that entity s Australian Financial Services Licence. Responsibilities Develop and execute the Board approved investor funding strategy and brand position for SocietyOne Working closely with the Head of Credit & Business Analytics and Chief Operating Officer to deliver acceptable return outcomes for investors (after fees and credit losses) and best-in-class customer reporting and servicing Develop and grow the number and breadth of investor partnerships across Financial Institutions, Credit Unions, Life Offices, Superannuation Funds, Hedge Funds, Private Clients, Family Trusts, and (in the future) Retail Clients Develop new investment products across all investor channels Promote SocietyOne and its asset classes through all forms of media including writing articles, interviews, public speaking and investor seminars Develop, implement and communicate the investor strategy in order to exceed investor growth/treasury funding targets Implement and manage the annual Investor Services expense budget for SocietyOne Leverage data and analytics to drive business and investor insights Develop customer segmentation, competitive analysis/market intelligence, prospecting, lead generation and channel management Build the SocietyOne brand and profile to become Australia s leading, most trusted, people powered lending marketplace including brand awareness/ recognition and brand preference Implement investor satisfaction/net promoter score/investor feedback/voice of the investor tracking systems and management reporting, and develop strategies to improve the end-to-end customer experience through UX design and process experience Oversee and direct the efforts of the Investor Services team. This will include managing the team and individuals to achieve their objectives including regular performance assessment and TL&D requirements

4 As part of the SocietyOne Leadership team, participate and contribute to the Company s success through involvement in Board of Director Meetings (as required), Weekly Leadership Team Meetings, Weekly Staff Stand Up sessions, Monthly Risk and Compliance and Product, Pricing and Credit Meetings, and other forums as required. Required Skills, Experience and Qualifications Minimum 15 years related experience in debt capital markets, fixed income/credit/alternative funds management, investor relations, treasury or related investment banking activities Bachelor degree in economics, finance, commerce or business administration CFA, DFP/RG146, MAICD qualifications preferred A proven track record of success in identifying, structuring and managing client fixed income/credit portfolios and facilities Strong knowledge of investment market participants, gatekeepers and opportunities in Australian and Offshore markets Strong client relationship management and contract negotiation skills Superb analytical and portfolio/treasury modelling skills Demonstrated ability to lead, inspire and develop a high-performing team Outstanding communication (written and verbal) and interpersonal skills. Must be willing to be the face of SocietyOne to the external investor community (including press and public speaking engagements) Must live the SocietyOne values must have a high degree of honesty and integrity, and demonstrate a strong work ethic Entrepreneurial spirit. You love autonomy and welcome responsibility. Must possess a can do and whatever it takes attitude - you re the type of person that will either find a way or make one Direct Reports Head of Institutions Head of Private Clients (not filled) Head of Retail and Marketplace Investment Trust Investor Services Manager Investor Analytics and Reporting Key Performance Indicators SocietyOne P&L results Investor returns to target Diversified funding across credit risk grades, tenure and client type to match lending growth Brand awareness, recognition and preference amongst investors Positive press mentions, conference presentations and investor seminar success Investor satisfaction/net promoter score Employee Engagement of Investor Services team Investor Services expenses to budget Credit and operational risk compliance within investor mandate and Board approved Risk Appetite Statement and tolerances

5 Key Stakeholders Board of Directors Board approval of Investor Funding Plan and Budget Regular updates to the Board as required CEO Agree Annual Funding Strategy Agree Investor Services Brand & Distribution Strategy Support for shareholder investor funder relationships Monthly Funding report for CEO Board Papers Chief Financial Officer Management of approved Investor Services budget in line with Delegation of Authority Policy Chief Marketing Officer Management of Investor customer experience on website for Investor Funders Assistance with Investor Funder communication & reporting Assistance with Investor Funder event management Chief Risk Officer Responsibility for Operational Risk Policy in line with investor mandates and regulatory requirements Attendance at Monthly Risk and Compliance Committee General Counsel & Company Secretary Legal signoff of investor funder commitment deeds Legal signoff of Marketplace Investment Trust Chief Operating Officer Daily funding and treasury management Client desktop reporting technology requirements Marketplace bidding/bots funding process Chief of Product & Strategy Director of PR and Comms Market share reporting Customer insights reporting Market research and strategy Product development and management Management of external public relations activity and agency Industry award submissions Head of Credit and Business Analytics Head of People & Culture Chief Executive Agri Business More Information Key Performance Indicator and BI Reporting Data warehouse management Attendance at Monthly Product, Pricing & Credit Committee Investor Services team recruitment Investor Services team Employee Engagement Performance Management including Remuneration Reviews and TL&D Funding plan for Livestock lending Investor Funders Quarterly Client Review Quarterly Investor Newsletter SocietyOne is embarking on a period of rapid growth and maturity. If you feel you have what it takes to join our team, please apply with a cover letter and CV. Please note

6 that due to the high number of anticipated applications only candidates that are successful in reaching the interview stage will be contacted. For enquiries please contact Sarah Black Head of People & Culture,