Cisco Phone Systems Telemarketing Script Cold Call

Size: px
Start display at page:

Download "Cisco Phone Systems Telemarketing Script Cold Call"

Transcription

1 Cisco Phone Systems Telemarketing Script Cold Call 1. Locate Contact: Name listed Owner General Manager / Office Manager Note: Avoid talking to IT since this is not the desired audience for telephone systems. Focus on getting the Owner, General Manager, or Office Manager The focus of this call will be to obtain a sales meeting for the local sales representative with one of the titles listed above. 2. Introduction: Hello, this is from Cisco. I am calling you today to share some new information about business phone systems. We have introduced a new phone system that helps increase the responsiveness of communications within your company while significantly lowering your ongoing communications costs by as much as $334 per employee annually. 3. Close: Would you like to see if that savings might apply to you? Is there a day that works for you? What I would like to do is schedule a time for you to meet with, or conduct a phone meeting with your local Cisco representative. By asking a few basic questions regarding your business we can determine if a new phone system would work for you as well as how it can benefit your business. Pause. Handle any stalls or objections. You may know that one of the side effects of using the Internet as a business tool is that the whole world of phone systems has changed as well. Newer systems that utilize these advances can save even more money than before, and increase the productivity of your people at the same time. We support those new systems, and would like to brief you on some of the latest advances that Cisco Systems has been developing. I don t know if you are aware of the value of such a system but I would like to offer you the latest information regarding those systems. We have calculated the savings of more than 10,000 customers and have found that on average our customers are saving $334 per employee annually. These savings are spread across Interoffice and Long Page 1 of 6

2 Distance calls as well as Administration & Maintenance costs. Our customers have also found that our system is saving their employees time with an average savings of 4.3 hours per employee per week. As you can see the benefits of such a system can quickly add up. Pause. Handle any stalls or objections. When purchasing a Cisco Phone System your business will save dramatically by having one network to handle both your voice and data needs. Additionally by having only one network you will need fewer people and less ongoing training. Cisco also offers attractive financing and lease options which makes this offer even harder to pass up and our service and support is second to none. Pause. Handle any stalls or objections. Cover any additional benefits from the listing on the next page as they pertain to the conversation. 4. Qualification: Note: The following questions should be asked by the caller in order to better qualify the prospect and to be able to supply the sales rep with pertinent information, prior to the sales meeting, about the current infrastructure and potential needs of the prospect. If asking these questions impedes the ability to close on the appointment, this section can be skipped, since the ultimate goal is to schedule the appointment. 1. How many offices or locations do you currently operate from? 2. What is the approximate number of employees? a. Is this for the total organization or just this location? b. If this location, How many total in the organization? 3. What is an approximate number of employees that need/have constant phone access? a. If this varies from total number of employees, Why? i. Do these other employees require some phone access? 4. What is an approximate number of employees that need/have constant or Internet access? a. If this varies from total number of employees, Why? i. Do these other employees require some or Internet access? 5. What is the current number of phones that you have? - Specific Number - 26 to 50-1 to to t o Page 2 of 6

3 6. What type of phone system do you currently have? If applicable, Who is the manufacturer? Individual Lines from Local Telco Key System PBX IP PBX 7. Who is your current Phone/Voice Service Provider? a. What is the approximate monthly/annual cost? If answering this is uncomfortable for the prospect, the caller should prompt by saying Is it more than X number of dollars? 8. Who is your current Data Service Provider (ISP)? a. Type of connectivity? - Dial-up - Cable - ISDN - T1 - DSL - T3 - Other b. Approximate monthly/annual costs? If answering this is uncomfortable for the prospect, the caller should prompt by saying Is it more than X number of dollars? 9. Is there a budget identified for this type of initiative? 10. Who are the decision makers involved? Who will be responsible for making the final decision? 11. What would the timeframe be for this type of initiative? If possible the caller should differentiate between: a. Investigation? b. Purchase? 5. Close: What I would like to do is schedule a time for you to meet with, or conduct a phone meeting with your local Cisco representative. By asking a few basic questions regarding your business we can determine if a new phone system would work for you as well as how it can benefit your business. Pause. Handle any stalls or objections. Cover any additional benefits from the listing on the next page as they pertain to the conversation. Page 3 of 6

4 6. Follow-thru: If meeting, Thank you very much for taking the time to meet with us. I am sure that you will find this to be a very valuable meeting. Optional: While I have you on the phone. Is there anyone else in your company that I should speak with about this? OR Would you like to invite anyone else to the meeting? Caller should now reconfirm all of the meeting details. I would like to send you an with all the details or if you prefer we will call you back a few days before the meeting as a reminder? Caller should now schedule appropriate action based on any requests. Thank you again for your time and we look forward to seeing you on the DATE. Have a great day! If NOT meeting, Thank you very much for taking the time to speak to me today. If you are still interested in learning more about this I can send you some detailed information on this new phone system as well as contact information for your local rep if you become interested in talking with them. Optional: While I have you on the phone. Is there anyone else in your company that I should speak with about this? Or, Is there anyone else in your company that I should send information to? Pause. Handle any stalls or objections. Do you prefer to receive that information via or regular mail? Confirm address or mailing address. Thank you again for your time and I will send out the information to you ASAP. Have a great day! Caller should now schedule appropriate action based on any requests. Page 4 of 6

5 7. Supporting Information: BENEFITS: Lower Costs / Increase productivity for bottom line results. Runs over the same network that carries and other data communications (your telephone and data network become one). Lower monthly costs with lease options from Cisco. The system pays for itself. The Majority of customers say that the system pays for itself within 18 months. Examples: Long Distance for a large Credit union dropped 96% when it switched to Cisco Telephone Technology Multinational Merchandiser saved 90% Large Hospital saved 70% (or $15,000 per month) 34% Savings on Equipment & Maintenance 22% Savings on Toll Bypass Calls 44% Savings on Network Administration STALLS AND OBJECTIONS: STALL/OBJECTION I don t need a new phone system I don t have a computer network I don t have time for a sales call. What is a Cisco? HOW TO ADDRESS If the Internet is helping you, wouldn t you like to know how an internet style phone system might help? You don t need one to save money, make your people more productive. Besides, if you use the net, you are using a network today. Why not make it work better for you? Would you let us come and ask you a few questions to help decide if a sales call even makes sense? If we can chat with you for 20 minutes, we will all know if going farther makes any sense at all. Then you can decide with full knowledge. Cisco is the company that created the tools that run the net for most phone companies. We know how to make it work. You may not know Cisco, but it is one of the biggest companies in the U.S. Page 5 of 6

6 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA USA Tel: NETS (6387) Fax: European Headquarters Cisco Systems International BV Haarlerbergpark Haarlerbergweg CH Amsterdam The Netherlands www-europe.cisco.com Tel: Fax: Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA USA Tel: Fax: Asia Pacific Headquarters Cisco Systems, Inc. Capital Tower 168 Robinson Road #22-01 to #29-01 Singapore Tel: Fax: Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the Cisco Web site at Argentina Australia Austria Belgium Brazil Bulgaria Canada Chile China PRC Colombia Costa Rica Croatia Czech Republic Denmark Dubai, UAE Finland France Germany Greece Hong Kong SAR Hungary India Indonesia Ireland Israel Italy Japan Korea Luxembourg Malaysia Mexico The Netherlands New Zealand Norway Peru Philippines Poland Portugal Puerto Rico Romania Russia Saudi Arabia Scotland Singapore Slovakia Slovenia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey Ukraine United Kingdom United States Venezuela Vietnam Zimbabwe Copyright 2003 Cisco Systems, Inc. All rights reserved. Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners The Cisco use of Systems, the word Inc. partner All right does reserved. not imply a partnership relationship between Cisco and any other company. Important (0301R) notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com Page 6 of 6 Printed in the USA

Cisco Phone Systems Telemarketing Script Cold Call

Cisco Phone Systems Telemarketing Script Cold Call Cisco Phone Systems Telemarketing Script Cold Call 1. Locate Contact: Name listed Owner General Manager / Office Manager Chief BDM (Business Decision Maker) Note: Avoid talking to IT since this is not

More information

Cisco Half-Height Line Card Carrier for the Cisco ubr10012 Universal Broadband Router

Cisco Half-Height Line Card Carrier for the Cisco ubr10012 Universal Broadband Router DATA SHEET Cisco Half-Height Line Card Carrier for the Cisco ubr10012 Universal Broadband Router The Cisco Half-Height Line Card Carrier (Figure 1) for the Cisco ubr10012 Universal Broadband Router holds

More information

Cisco Security Implementation Services

Cisco Security Implementation Services Service Data Sheet Cisco Security Implementation Services Effectively Integrating In-Depth Security into the Network Infrastructure SERVICE OVERVIEW Identifying the security solutions your organization

More information

Network Availability Improvement Support Functional Area Analysis

Network Availability Improvement Support Functional Area Analysis DATA SHEET Network Availability Improvement Support Functional Area Analysis Functional Area Analysis delivers a targeted, in-depth analysis that identifies critical fault, configuration, performance,

More information

To Add Training to Your Purchase

To Add Training to Your Purchase Cisco Learning Credits Make It Easy To Add Training to Your Purchase Prior to your training program, I knew almost nothing on the subject of wireless computing. Today, I am installing wireless products

More information

Cisco Conferencing and Transcoding for Voice Gateway Routers

Cisco Conferencing and Transcoding for Voice Gateway Routers Data Sheet Cisco Conferencing and Transcoding for Voice Gateway Routers The Cisco Conferencing and Transcoding for Voice Gateway Routers feature provides conference and transcode capability in Cisco IOS

More information

Cisco Opportunity Incentive Program Question & Answer

Cisco Opportunity Incentive Program Question & Answer Question & Answer Cisco Channel Incentive Program Cisco Opportunity Incentive Program Question & Answer Revised April 13, 2004 Section 1: General Overview 1. What is the Cisco Opportunity Incentive Program?

More information

CISCO CATALYST 3750 SERIES SWITCHES

CISCO CATALYST 3750 SERIES SWITCHES AT-A-GLANCE CISCO CATALYST 3750 SERIES SWITCHES Product Part Number Port Speed Number Cisco Catalyst 3750-24TS 3750-24TS 3750-24FS 3750-24PS 3750-24PS 3750-48TS 3750-48TS 3750-48PS WS-C3750-24TS-S 10/100

More information

Cisco 3745 Router - PBX Interoperability: Ericsson Webswitch using E1 PRI with H.323

Cisco 3745 Router - PBX Interoperability: Ericsson Webswitch using E1 PRI with H.323 CISCOSYSTEMS CISCOSYSTEMS CISCOSYSTEMS Application Note Cisco 3745 Router - PBX Interoperability: Ericsson Webswitch using E1 PRI with H.323 Introduction This note describes the interoperability of the

More information

Solution Incentive Program

Solution Incentive Program Channel Incentive Offerings Solution Incentive Program Program Rules This program will expire on December 31, 2006. Cisco Systems reserves the right to cancel or modify this program at any time without

More information

CISCO ONS C+L-BAND SPLITTER/COMBINER MODULE FOR THE CISCO ONS MULTISERVICE TRANSPORT PLATFORM

CISCO ONS C+L-BAND SPLITTER/COMBINER MODULE FOR THE CISCO ONS MULTISERVICE TRANSPORT PLATFORM DATA SHEET CISCO ONS 15216 C+L-BAND SPLITTER/COMBINER MODULE FOR THE CISCO ONS 15454 MULTISERVICE TRANSPORT PLATFORM The Cisco ONS 15216 is an advanced C+L-band splitter/combiner module that provides service

More information

CISCO IP PHONE SERVICES SOFTWARE DEVELOPMENT KIT (SDK)

CISCO IP PHONE SERVICES SOFTWARE DEVELOPMENT KIT (SDK) DATA SHEET CISCO IP PHONE SERVICES SOFTWARE DEVELOPMENT KIT (SDK) Cisco Systems IP Phone Services bring the power of the World Wide Web to Cisco IP Phones. An integral part of a Cisco AVVID (Architecture

More information

THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION

THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION CUSTOMER SUCCESS STORY THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION EXECUTIVE SUMMARY CUSTOMER NAME Coleman Technologies INDUSTRY

More information

Cisco 2-Port OC-3/STM-1 Packet-over-SONET Port Adapter

Cisco 2-Port OC-3/STM-1 Packet-over-SONET Port Adapter Data Sheet Cisco 2-Port OC-3/STM-1 Packet-over-SONET Port Adapter To meet the continual need for increased router features and performance, Cisco Systems introduces its newest packetover-sonet (POS) port

More information

Cisco IT Data Center and Operations Control Center Tour

Cisco IT Data Center and Operations Control Center Tour Cisco IT Data Center and Operations Control Center Tour Data Center Storage and Servers Page 1 of 9 6. Data Center Storage and Servers Storage Storage Area Networks Figure 1. Storage Switches in the Data

More information

End-of-Life Milestones and Dates for the SKUs Used to Order the Cisco ATA186 and ATA188 Analog Telephone Adaptors

End-of-Life Milestones and Dates for the SKUs Used to Order the Cisco ATA186 and ATA188 Analog Telephone Adaptors END-OF-LIFE NOTICE, NO. 2458 END-OF-SALE AND END-OF-LIFE ANNOUNCEMENT FOR THE SKUs USED TO ORDER THE CISCO ATA186 AND ATA188 ANALOG TELEPHONE ADAPTORS IN FAVOR OF A NEW SET OF SKUs Cisco Systems announces

More information

CISCO METRO ETHERNET SERVICES AND SUPPORT

CISCO METRO ETHERNET SERVICES AND SUPPORT SERVICES OVERIVEW CISCO METRO ETHERNET SERVICES AND SUPPORT In the ever-changing communications market, incumbent service providers are looking for ways to grow revenue. One method is to deploy service

More information

CISCO AIRONET 1200 SERIES ACCESS POINT

CISCO AIRONET 1200 SERIES ACCESS POINT ORDERING GUIDE CISCO AIRONET 1200 SERIES ACCESS POINT The Cisco Aironet 1200 Series Access Point provides the physical interface connections shown in Table 1. Table 1. Cisco Aironet 1200 Series Connections

More information

Cisco Router and Security Device Manager URL Filtering

Cisco Router and Security Device Manager URL Filtering Application Note Cisco Router and Security Device Manager URL Filtering Introduction Cisco Router and Security Device Manager (SDM) allows you to configure and maintain the local URL list and URL filter

More information

Cisco IOS Public-Key Infrastructure: Deployment Benefits and Features

Cisco IOS Public-Key Infrastructure: Deployment Benefits and Features Data Sheet Cisco IOS Public-Key Infrastructure: Deployment Benefits and Features Introduction to Public Key Infrastructure Public Key Infrastructure (PKI) offers a scalable method of securing networks,

More information

CISCO USED EQUIPMENT SERVICE POLICY FREQUENTLY ASKED QUESTIONS

CISCO USED EQUIPMENT SERVICE POLICY FREQUENTLY ASKED QUESTIONS Q & A CISCO USED EQUIPMENT SERVICE POLICY FREQUENTLY ASKED QUESTIONS Q. What is the Cisco definition of used equipment? A. Cisco defines used equipment as previously owned equipment, now owned by a party

More information

Cisco Conference Connection

Cisco Conference Connection Data Sheet Cisco Conference Connection Cisco IP Communications a comprehensive system of powerful, enterprise-class solutions including IP telephony, unified communications, IP video/audio conferencing,

More information

Computer Sciences Corporation Accelerates Innovations to Capture New Business Opportunities

Computer Sciences Corporation Accelerates Innovations to Capture New Business Opportunities CUSTOMER CASE STUDY Accelerates Innovations to Capture New Business Opportunities Executive Summary CUSTOMER NAME INDUSTRY Service Provider BUSINESS CHALLENGES Identify new, high-growth service models

More information

HIGH-DENSITY PACKET VOICE DIGITAL SIGNAL PROCESSOR MODULE FOR CISCO IP COMMUNICATIONS SOLUTION

HIGH-DENSITY PACKET VOICE DIGITAL SIGNAL PROCESSOR MODULE FOR CISCO IP COMMUNICATIONS SOLUTION DATA SHEET HIGH-DENSITY PACKET VOICE DIGITAL SIGNAL PROCESSOR MODULE FOR CISCO IP COMMUNICATIONS SOLUTION PRODUCT OVERVIEW The High-Density Packet Voice digital signal processor (DSP) Module (PVDM2) enables

More information

New Security, Management, and Cisco IOS Software Features for Cisco Aironet Access Points

New Security, Management, and Cisco IOS Software Features for Cisco Aironet Access Points Product Bulletin No. 2179 New Security, Management, and Cisco IOS Software Features for Cisco Aironet Access Points Cisco Systems is pleased to announce Cisco IOS Software Release 12.2(11)JA for Cisco

More information

CISCO AIRONET IEEE a 1200 SERIES ACCESS POINT UPGRADE KITS

CISCO AIRONET IEEE a 1200 SERIES ACCESS POINT UPGRADE KITS DATA SHEET CISCO AIRONET IEEE 802.11a 1200 SERIES ACCESS POINT UPGRADE KITS PRODUCT OVERVIEW Cisco Aironet IEEE 802.11a 1200 Series access point upgrade kits provide customers with an easy and cost-effective

More information

Cisco Multiservice VPN Solution Cisco Managed Transport and Dial Plan VPN

Cisco Multiservice VPN Solution Cisco Managed Transport and Dial Plan VPN Q & A Cisco Multiservice PN Solution Cisco Managed Transport and Dial Plan PN Q. What is the Cisco Managed Transport and Dial Plan PN? A. The Cisco Managed Transport and Dial Plan PN is one of the deployment

More information

Cisco 3600 Series-PBX Interoperability: Ericsson MD110 with Cisco CallManager Using E1 R2 for a H.323 Gateway

Cisco 3600 Series-PBX Interoperability: Ericsson MD110 with Cisco CallManager Using E1 R2 for a H.323 Gateway Application Note Cisco 3600 Series-PBX Interoperability: Ericsson MD110 with Cisco CallManager Using E1 R2 for a H.323 Gateway Introduction This note describes the connectivity of the Ericsson MD110 version

More information

CISCO CONTENT SWITCHING MODULE SOFTWARE VERSION 4.1(1) FOR THE CISCO CATALYST 6500 SERIES SWITCH AND CISCO 7600 SERIES ROUTER

CISCO CONTENT SWITCHING MODULE SOFTWARE VERSION 4.1(1) FOR THE CISCO CATALYST 6500 SERIES SWITCH AND CISCO 7600 SERIES ROUTER PRODUCT BULLETIN NO. 2438 CISCO CONTENT SWITCHING MODULE SOFTWARE VERSION 4.1(1) FOR THE CISCO CATALYST 6500 SERIES SWITCH AND CISCO 7600 SERIES ROUTER NEW FEATURES New features of the Cisco Content Switching

More information

CISCO IOS SOFTWARE FEATURE PACKS FOR THE CISCO 1700 SERIES MODULAR ACCESS ROUTERS AND CISCO 1800 SERIES (MODULAR) INTEGRATED SERVICES ROUTERS

CISCO IOS SOFTWARE FEATURE PACKS FOR THE CISCO 1700 SERIES MODULAR ACCESS ROUTERS AND CISCO 1800 SERIES (MODULAR) INTEGRATED SERVICES ROUTERS CISCO IOS SOFTWARE FEATURE PACKS FOR THE CISCO 1700 SERIES MODULAR ACCESS ROUTERS AND CISCO 1800 SERIES (MODULAR) INTEGRATED SERVICES ROUTERS This product bulletin provides details on the Cisco IOS s for

More information

END-OF-SALE AND END-OF-LIFE ANNOUNCEMENT FOR THE CISCO AIRONET 1200 SERIES A ACCESS POINTS AND CARDBUS RADIO MODULE UPGRADE KIT

END-OF-SALE AND END-OF-LIFE ANNOUNCEMENT FOR THE CISCO AIRONET 1200 SERIES A ACCESS POINTS AND CARDBUS RADIO MODULE UPGRADE KIT PRODUCT BULLETIN NO. 2964 END-OF-SALE AND END-OF-LIFE ANNOUNCEMENT FOR THE CISCO AIRONET 1200 SERIES 802.11A ACCESS POINTS AND CARDBUS RADIO MODULE UPGRADE KIT Cisco Systems announces the end-of-sale and

More information

Cisco Router and Security Device Manager File Management

Cisco Router and Security Device Manager File Management Application Note Cisco Router and Security Device Manager File Management Introduction Cisco Router and Security Device Manager (SDM) allows you to view and manage the file system on your Cisco router

More information

Cisco 4-Port Fast Ethernet Switch WAN Interface Card for Cisco 1700 Series Modular Routers

Cisco 4-Port Fast Ethernet Switch WAN Interface Card for Cisco 1700 Series Modular Routers Data Sheet Cisco 4-Port Fast Ethernet Switch WAN Interface Card for Cisco 1700 Series Modular Routers The Cisco 4-port 10/100BASE-T Fast Ethernet Switch WAN Interface Card (WIC-4ESW) for Cisco 1700 Series

More information

CISCO HIGH-DENSITY ANALOG AND DIGITAL EXTENSION MODULE FOR VOICE AND FAX

CISCO HIGH-DENSITY ANALOG AND DIGITAL EXTENSION MODULE FOR VOICE AND FAX Q&A CISCO HIGH-DENSITY ANALOG AND DIGITAL EXTENSION MODULE FOR VOICE AND FAX COMPONENTS OF THE CISCO HIGH-DENSITY EXTENSION MODULE What are the components of the Cisco High-Density Extension Module? The

More information

CiscoWorks IP Communications Service Monitor 1.0

CiscoWorks IP Communications Service Monitor 1.0 Data Sheet CiscoWorks IP Communications Service Monitor 1.0 CiscoWorks IP Communications Service Monitor 1.0 provides a low-cost, reliable method of monitoring and evaluating the quality of IP Communications-based

More information

Cisco Aironet g 1100 and 1200 Series Access Point Upgrade Kit

Cisco Aironet g 1100 and 1200 Series Access Point Upgrade Kit Data Sheet Cisco Aironet 802.11g 1100 and 1200 Series Access Point Upgrade Kit Product Overview The Cisco Aironet IEEE 802.11g 1100 and 1200 Series Access Point Upgrade Kit provides customers with an easy

More information

It looks like your regular telephone.

It looks like your regular telephone. It looks like your regular telephone. But it s a lot better. CISCO PHONE SYSTEM SOLUTIONS FOR SMALL AND MEDIUM BUSINESSES Between the increased productivity and administrative savings we ve experienced,

More information

IS YOUR OLD PHONE SYSTEM HANGING UP YOUR DISTRICT? CISCO K 12 DIRECT LINE SOLUTION FOR IP COMMUNICATIONS

IS YOUR OLD PHONE SYSTEM HANGING UP YOUR DISTRICT? CISCO K 12 DIRECT LINE SOLUTION FOR IP COMMUNICATIONS IS YOUR OLD PHONE SYSTEM HANGING UP YOUR DISTRICT? CISCO K 12 DIRECT LINE SOLUTION FOR IP COMMUNICATIONS THEN YOU NEED A DIRECT LINE. now. CISCO IP PHONE SOLUTIONS Cisco IP phones provide better communications,

More information

CISCO SMALL AND MEDIUM BUSINESS CLASS VOICE SOLUTIONS: CISCO CALLMANAGER EXPRESS BUNDLES

CISCO SMALL AND MEDIUM BUSINESS CLASS VOICE SOLUTIONS: CISCO CALLMANAGER EXPRESS BUNDLES OVERVIEW CISCO SMALL AND MEDIUM BUSINESS CLASS VOICE SOLUTIONS: CISCO CALLMANAGER EXPRESS BUNDLES COMPANY PROFILE Cisco CallManager Express (CME) promotional bundles are appropriate for small businesses

More information

CISCO PIX SECURITY APPLIANCE LICENSING

CISCO PIX SECURITY APPLIANCE LICENSING DATA SHEET CISCO PIX SECURITY APPLIANCE LICENSING The market-leading Cisco PIX Security Appliance Series supports a variety of licensing options, enabling businesses to select the capabilities that are

More information

CISCO AIRONET POWER INJECTOR

CISCO AIRONET POWER INJECTOR DATA SHEET CISCO AIRONET POWER INJECTOR Cisco Aironet Power Injector products increase the deployment flexibility of Cisco Aironet wireless access points and bridges by providing an alternative powering

More information

CISCO 7304 SERIES ROUTER PORT ADAPTER CARRIER CARD

CISCO 7304 SERIES ROUTER PORT ADAPTER CARRIER CARD DATA SHEET CISCO 7304 SERIES ROUTER PORT ADAPTER CARRIER CARD The Cisco 7304 Router, part of the industry-leading Cisco 7000 Series, is optimized to deliver flexible, high-performance IP and Multiprotocol

More information

Cisco IT Data Center and Operations Control Center Tour

Cisco IT Data Center and Operations Control Center Tour Cisco IT Data Center and Operations Control Center Tour Inside the Build Room Page 1 of 8 5. Inside the Build Room Introduction Figure 1. Inside the Build Room Ian: The purpose of the Build room is for

More information

Cisco Smart CallConnector Toolbar Quick Reference Guide

Cisco Smart CallConnector Toolbar Quick Reference Guide Cisco Smart CallConnector Toolbar Quick Reference Guide 1 Overview 2 Installing and Configuring the SCC Toolbars 3 Starting and Logging In 4 CallConnector Toolbar 5 Making Calls using Toolbar 6 Using QuickDial

More information

E-Seminar. Financial Management Internet Business Solution Seminar

E-Seminar. Financial Management Internet Business Solution Seminar E-Seminar Financial Management Internet Business Solution Seminar Financial Management Internet Business Solution Seminar 3 Welcome 4 Objectives 5 Financial Management 6 Financial Management Defined 7

More information

CISCO NETWORK CONNECTIVITY CENTER

CISCO NETWORK CONNECTIVITY CENTER DATA SHEET CISCO NETWORK CONNECTIVITY CENTER The Cisco Network Connectivity Center (NCC) delivers end-to-end management across multiple tools, technologies, and silos. From networks and applications to

More information

CISCO CATALYST 3750 SERIES SWITCHES

CISCO CATALYST 3750 SERIES SWITCHES AT-A-GLANCE CISCO CATALYST 3750 SERIES SWITCHES Product Part Number Port Speed Number Cisco Catalyst 3750-24TS 3750-24TS 3750-24FS 3750-24PS 3750-24PS 3750-48TS 3750-48TS 3750-48PS WS-C3750-24TS-S 10/100

More information

CISCO IOS NETWORK ADDRESS TRANSLATION

CISCO IOS NETWORK ADDRESS TRANSLATION WHITE PAPER CISCO IOS NETWORK ADDRESS TRANSLATION OVERVIEW In its simplest configuration, the Network Address Translator (NAT) operates on a router connecting two networks together; one of these networks

More information

Cisco CNS NetFlow Collection Engine Version 4.0

Cisco CNS NetFlow Collection Engine Version 4.0 Data Sheet Cisco CNS NetFlow Collection Engine Version 4.0 Cisco CNS is a suite of intelligence engines that work with device agents to create a programmable network. Cisco CNS extends the management plane

More information

HIGH-DENSITY PACKET VOICE DIGITAL SIGNAL PROCESSOR MODULE FOR CISCO IP COMMUNICATIONS SOLUTION

HIGH-DENSITY PACKET VOICE DIGITAL SIGNAL PROCESSOR MODULE FOR CISCO IP COMMUNICATIONS SOLUTION DATA SHEET HIGH-DENSITY PACKET VOICE DIGITAL SIGNAL PROCESSOR MODULE FOR CISCO IP COMMUNICATIONS SOLUTION PRODUCT OVERVIEW The High-Density Packet Voice digital signal processor (DSP) (PVDM2) enables Cisco

More information

Cisco WebEx Social Compatibility Guide

Cisco WebEx Social Compatibility Guide Cisco WebEx Social Compatibility Guide This document provides compatibility information for supported components and applications for Cisco WebEx Social 3.4.2, 3.4, 3.3, 3.1, and 3.0. Note: Due to different

More information

Cisco IOS Network Address Translation

Cisco IOS Network Address Translation Overview Cisco IOS Network Address Translation Overview In its simplest configuration, the Network Address Translator (NAT) operates on a router connecting two networks together; one of these networks

More information

Want to Improve Communication to Parents? Make it Simple.

Want to Improve Communication to Parents? Make it Simple. Want to Improve Communication to Parents? Make it Simple. Save Time, Save Money, and Strengthen the School-Parent Connection CISCO IP PHONE SOLUTIONS SchoolMessenger for Cisco Unified Communications integrates

More information

Philips Medical Systems Cuts Costs, Enhances Satisfaction with Remote Service Solutions

Philips Medical Systems Cuts Costs, Enhances Satisfaction with Remote Service Solutions CUSTOMER CASE STUDY Cuts Costs, Enhances Satisfaction with Remote Service Solutions Executive Summary CUSTOMER NAME INDUSTRY Manufacturing and Services BUSINESS CHALLENGES Improve customer service and

More information

Empower Your Law Firm with Your Next Phone System

Empower Your Law Firm with Your Next Phone System Empower Your Law Firm with Your Next Phone System BROCHURE CISCO SMB CLASS SOLUTIONS Law Firm Boosts Client Service and its Bottom Line Hahn & Hessen, LLP, a New York City law firm, is using a Cisco IP

More information

Key Metrics Help British Airways Save Nearly 38 Million with Transformational Online Programs

Key Metrics Help British Airways Save Nearly 38 Million with Transformational Online Programs CUSTOMER CASE STUDY Key Metrics Help British Airways Save Nearly 38 Million with Transformational Online Programs Executive Summary CUSTOMER NAME British Airways plc INDUSTRY Transportation BUSINESS CHALLENGES

More information

CISCO MDS 9000 FAMILY PERFORMANCE MANAGEMENT

CISCO MDS 9000 FAMILY PERFORMANCE MANAGEMENT WHITE PAPER CISCO MDS 9000 FAMILY PERFORMANCE MANAGEMENT As storage area networks (SANs) grow, so do the challenges for monitoring and resolving performance issues. Summary views of networkwide historical

More information

Online Automation System Achieves Startling Results in Helping Dutch Citizens Find Jobs and Claim Benefits

Online Automation System Achieves Startling Results in Helping Dutch Citizens Find Jobs and Claim Benefits CUSTOMER CASE STUDY Online Automation System Achieves Startling Results in Helping Dutch Citizens Find Jobs and Claim Benefits Executive Summary CUSTOMER NAME The Center for Work and Income (CWI), the

More information

NetFlow Feature Acceleration

NetFlow Feature Acceleration WHITE PAPER NetFlow Feature Acceleration Feature Description Rapid growth in Internet and intranet deployment and usage has created a major shift in both corporate and consumer computing paradigms. This

More information

Changing the Way People Learn

Changing the Way People Learn CISCO Certified Network Engineers salaries abroad starts at 2,000 USD/M, almost 80% of networks is Cisco enabled networks worldwide. This in demand skills in networking is the most sought of any IT Professionals,

More information

CISCO IOS SOFTWARE RELEASES 12.4 MAINLINE AND 12.4T FEATURE SETS FOR THE CISCO 3800 SERIES ROUTERS

CISCO IOS SOFTWARE RELEASES 12.4 MAINLINE AND 12.4T FEATURE SETS FOR THE CISCO 3800 SERIES ROUTERS PRODUCT BULLETIN NO. 2877 CISCO IOS SOFTWARE RELEASES 12.4 MAINLINE AND FEATURE SETS FOR THE CISCO 3800 SERIES ROUTERS This product bulletin details changes to the Cisco IOS Software packaging for Cisco

More information

Cisco Blended Agent: Bringing Call Blending Capability to Your Enterprise

Cisco Blended Agent: Bringing Call Blending Capability to Your Enterprise DATA SHEET Cisco Blended Agent: Bringing Call Blending Capability to Your Enterprise Cisco ICM software has traditionally enabled companies to distribute inbound service volume to a variety of termination

More information

Cisco Virtual Classroom Solutions for Colleges and Universities

Cisco Virtual Classroom Solutions for Colleges and Universities Solution Overview Cisco Virtual Classroom Solutions for Colleges and Universities Colleges and universities need new tools to enrich coursework, enhance flexibility, and attract the best students and faculty.

More information

CISCO IOS SOFTWARE RELEASES 12.4 MAINLINE AND 12.4T FEATURE SETS FOR THE CISCO 2800 SERIES ROUTERS

CISCO IOS SOFTWARE RELEASES 12.4 MAINLINE AND 12.4T FEATURE SETS FOR THE CISCO 2800 SERIES ROUTERS PRODUCT BULLETIN NO. 2879 CISCO IOS SOFTWARE RELEASES 12.4 MAINLINE AND FEATURE SETS FOR THE CISCO 2800 SERIES ROUTERS This product bulletin details changes to the Cisco IOS Software packaging for Cisco

More information

Cisco 7200 and 7500 Series Routers

Cisco 7200 and 7500 Series Routers PRODUCT BULLETIN, NO. 965 Cisco 7200 and 7500 Series Routers Software, Feature, and Feature Upgrade Licenses Introduction Cisco IOS Software on the Cisco 7200 and 7500 Series offers three distinctly different

More information

PUBLIC KEY INFRASTRUCTURE CERTIFICATE REVOCATION LIST VERSUS ONLINE CERTIFICATE STATUS PROTOCOL

PUBLIC KEY INFRASTRUCTURE CERTIFICATE REVOCATION LIST VERSUS ONLINE CERTIFICATE STATUS PROTOCOL WHITE PAPER PUBLIC KEY INFRASTRUCTURE CERTIFICATE REVOCATION LIST VERSUS ONLINE CERTIFICATE STATUS PROTOCOL CERTIFICATE REVOCATION CHECKING ON CISCO IOS SOFTWARE Introduction The support for x.509 digital

More information

Cisco CNS NetFlow Collection Engine Version 5.0

Cisco CNS NetFlow Collection Engine Version 5.0 Data Sheet Cisco CNS NetFlow Collection Engine Version 5.0 Cisco CNS consists of software and appliance-based applications, which support scalable network deployment, configuration, service assurance monitoring,

More information

THE BUSINESS CASE FOR MANAGED SERVICES IN SMALL AND MEDIUM-SIZED BUSINESSES

THE BUSINESS CASE FOR MANAGED SERVICES IN SMALL AND MEDIUM-SIZED BUSINESSES WHITE PAPER THE BUSINESS CASE FOR MANAGED SERVICES IN SMALL AND MEDIUM-SIZED BUSINESSES IP-based managed services help businesses reap benefits by consistently reducing IT costs while increasing employee

More information

CISCO NETWORK ASSISTANT QUICK TIPS

CISCO NETWORK ASSISTANT QUICK TIPS QUICK LOOK CISCO NETWORK ASSISTANT QUICK TIPS Cisco Network Assistant provides a simple, smart, and secure way to manage your network. The following quick tips are provided to help you take advantage of

More information

Cisco Ethernet/Token Ring Mixed Media Network Modules

Cisco Ethernet/Token Ring Mixed Media Network Modules Data Sheet Cisco Ethernet/Token Ring Mixed Media Network Modules The NM-1FE2W, NM-2FE2W, NM-2W, NM-1FE1R2W, NM-1FE2W-V2 and NM-2FE2W-V2 WAN Interface Card carrier modules allow customers using Cisco 2600,

More information

Cisco Aironet 1130AG Series

Cisco Aironet 1130AG Series Ordering Guide Cisco Aironet 1130AG Series The Cisco Aironet 1130AG Series IEEE 802.11a/b/g Access Point is a fixed-configuration, dual-band access point. Built in to the access point are two radios each

More information

CISCO IOS SOFTWARE DEPLOYMENT RELEASE 12.3(7)JA

CISCO IOS SOFTWARE DEPLOYMENT RELEASE 12.3(7)JA PRODUCT BULLETIN NO. 3042 CISCO IOS SOFTWARE DEPLOYMENT RELEASE 12.3(7)JA This product bulletin describes the content and delivery information for Cisco IOS Software Release 12.3(7)JA, an deployment release

More information

Figure 1. The Cisco Aironet Power Injectors Provide Inline Power to Cisco Aironet Access Points and Bridges

Figure 1. The Cisco Aironet Power Injectors Provide Inline Power to Cisco Aironet Access Points and Bridges DATA SHEET CISCO AIRONET POWER INJECTOR Cisco Aironet Power Injector products increase the deployment flexibility of Cisco Aironet wireless access points and bridges by providing an alternative powering

More information

CISCO SFP OPTICS FOR PACKET-OVER-SONET/SDH AND ATM APPLICATIONS

CISCO SFP OPTICS FOR PACKET-OVER-SONET/SDH AND ATM APPLICATIONS DATA SHEET CISCO SFP OPTICS FOR PACKET-OVER-SONET/SDH AND ATM APPLICATIONS The Cisco industry-standard Small Form-Factor Pluggable Interface Converter (SFP) for packet-over-sonet/sdh (POS), optical networking,

More information

CISCO MEETINGPLACE SMTP GATEWAY 5.3

CISCO MEETINGPLACE SMTP  GATEWAY 5.3 DATA SHEET CISCO MEETINGPLACE SMTP E-MAIL GATEWAY 5.3 Automatic E-Mail Notifications to Cisco MeetingPlace Meeting Participants PRODUCT OVERVIEW Cisco MeetingPlace part of the Cisco IP Communications system

More information

NETWORK AVAILABILITY IMPROVEMENT SUPPORT OPERATIONAL RISK MANAGEMENT ANALYSIS

NETWORK AVAILABILITY IMPROVEMENT SUPPORT OPERATIONAL RISK MANAGEMENT ANALYSIS DATA SHEET NETWORK AVAILABILITY IMPROVEMENT SUPPORT OPERATIONAL RISK MANAGEMENT ANALYSIS Operational Risk Management Analysis helps you maintain and improve network availability by evaluating the risks

More information

Rural Kenya Adopts Wireless Technology and Unique Medical Map to Improve Patient Care and Student Education

Rural Kenya Adopts Wireless Technology and Unique Medical Map to Improve Patient Care and Student Education CUSTOMER CASE STUDY Rural Kenya Adopts Wireless Technology and Unique Medical Map to Improve Patient Care and Student Education Executive Summary CUSTOMER NAME Kijabe Hospital, Kenya INDUSTRY Healthcare

More information

CISCO WIRELESS SECURITY SUITE

CISCO WIRELESS SECURITY SUITE Q&A CISCO WIRELESS SECURITY SUITE OVERVIEW What is the Cisco Wireless Security Suite? The Cisco Wireless Security Suite is an enterprise-ready, standards-based, wireless LAN (WLAN) security solution for

More information

CISCO IOS IP SERVICE LEVEL AGREEMENT

CISCO IOS IP SERVICE LEVEL AGREEMENT DATA SHEET CISCO IOS IP SERVICE LEVEL AGREEMENT Network services have changed dramatically in recent years, most notably due to the addition of voice, video, and other mission-critical delay- and performance-sensitive

More information

CISCO IP PHONE EXPANSION MODULE 7914

CISCO IP PHONE EXPANSION MODULE 7914 DATA SHEET CISCO IP PHONE EXPANSION MODULE 7914 Call coverage is a critical capability for administrative assistants and others who must monitor, manage, and cover the various status of calls. This requires

More information

The Palace of Versailles Goes Digital, Increasing Revenue and Enhancing Overall Visitor Experience

The Palace of Versailles Goes Digital, Increasing Revenue and Enhancing Overall Visitor Experience CUSTOMER CASE STUDY The Palace of Versailles Goes Digital, Increasing Revenue and Enhancing Overall Visitor Experience Executive Summary CUSTOMER NAME Palace of Versailles, France INDUSTRY Public Sector

More information

CISCO NETWORK CONNECTIVITY CENTER MPLS MANAGER 1.0

CISCO NETWORK CONNECTIVITY CENTER MPLS MANAGER 1.0 DATA SHEET CISCO NETWORK CONNECTIVITY CENTER MPLS MANAGER 1.0 Cisco Network Connectivity Center (NCC) Multiprotocol Label Switching (MPLS) Manager maximizes the availability of VPNs based on MPLS technology.

More information

Cisco 3640 - PBX Interoperability: Lucent/Avaya Definity G3si V7 PBX with CallManager using Analog FXS and FXO Interfaces as an MGCP Gateway

Cisco 3640 - PBX Interoperability: Lucent/Avaya Definity G3si V7 PBX with CallManager using Analog FXS and FXO Interfaces as an MGCP Gateway Application Note Cisco 3640 - PBX Interoperability: Lucent/Avaya Definity G3si V7 PBX with CallManager using Analog FXS and FXO Interfaces as an MGCP Gateway Introduction This application note describes

More information

Cisco SMB Class Solutions Your Next Phone System Purchase

Cisco SMB Class Solutions Your Next Phone System Purchase Overview Cisco SMB Class Solutions Your Next Phone System Purchase The Smart Buyer s Checklist for Small and Medium Organizations Will your aging telephone system soon need replacing or require a significant

More information

End-of-Sale and End-of-Life Announcement for the Cisco CSS Series Content Services Switch

End-of-Sale and End-of-Life Announcement for the Cisco CSS Series Content Services Switch Product Bulletin No. 2193 End-of-Sale and End-of-Life Announcement for the Cisco CSS 11000 Series Content Services Switch Cisco Systems announces the end-of-life of the Cisco CSS 11000 Series Content Services

More information

Table 1. End-of-Life Milestones and Dates for Selective Cisco Catalyst 6500 Line Cards and Power Supplies Listed in Table 2

Table 1. End-of-Life Milestones and Dates for Selective Cisco Catalyst 6500 Line Cards and Power Supplies Listed in Table 2 PRODUCT BULLETIN NO. 2970 - AMENDED END-OF-SALE AND END-OF-LIFE ANNOUNCEMENT FOR SELECTIVE CISCO CATALYST 6500 10/100 LINE CARDS, GIGABIT ETHERNET LINE CARDS, POWER SUPPLIES, AND POWER ENTRY MODULE Cisco

More information

End-of-Life Milestones and Dates for the Cisco Catalyst 4006 and Catalyst 4000 Supervisor Engine II

End-of-Life Milestones and Dates for the Cisco Catalyst 4006 and Catalyst 4000 Supervisor Engine II PRODUCT BULLETIN: END-OF-LIFE NOTICE, NO. 2483 END-OF-SALE AND END-OF-LIFE ANNOUNCEMENT FOR THE CISCO CATALYST 4006 SWITCH, CISCO CATALYST 4000 SUPERVISOR ENGINE II, AND ASSOCIATED PRODUCTS AND BUNDLES

More information

Digital TV Research. Research-v3873/ Publisher Sample

Digital TV Research.  Research-v3873/ Publisher Sample Digital TV Research http://www.marketresearch.com/digital-tv- Research-v3873/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am -

More information

Cisco GLBP Load Balancing Options

Cisco GLBP Load Balancing Options Data Sheet Cisco GLBP Load Balancing Options Last updated: December 2005 INTRODUCTION The purpose of this document is to discuss the options that Cisco Gateway Load Balancing Protocol (GLBP) one of Cisco

More information

CISCO 100BASE-X SFP FOR FAST ETHERNET SFP PORTS

CISCO 100BASE-X SFP FOR FAST ETHERNET SFP PORTS DATA SHEET CISCO 100BASE-X SFP FOR FAST ETHERNET SFP PORTS PRODUCT OVERVIEW The Cisco 100BASE-X Small Form-factor Pluggable (SFP) is a hot-swappable input/output device that plugs into a Fast Ethernet

More information

WIRELESS LANS TOTAL COST OF OWNERSHIP

WIRELESS LANS TOTAL COST OF OWNERSHIP WHITE PAPER WIRELESS LANS TOTAL COST OF OWNERSHIP EXECUTIVE SUMMARY After being proven in vertical market segments such as healthcare, education, and retail, wireless LANs are being increasingly deployed

More information

Sprint Real Solutions Switched Data Service International Rates from the U.S. Mainland, Hawaii, Puerto Rico, and the U.S.

Sprint Real Solutions Switched Data Service International Rates from the U.S. Mainland, Hawaii, Puerto Rico, and the U.S. 1* The international rates below apply to calls from the U.S. Mainland, Hawaii, Puerto Rico, and the U.S. Virgin Islands. The usage rates below reflex the discount found in Section 6.4 of Schedule No.

More information

HUNGARY. Table 1. FDI flows in the host economy, by geographical origin. (Millions of US dollars)

HUNGARY. Table 1. FDI flows in the host economy, by geographical origin. (Millions of US dollars) Table 1. FDI flows in the host economy, by geographical origin World 3 936 2 994 2 137 4 266 7 709 6 818 3 951 6 325 1 995 2 202 5 842 13 769 Developed economies 3 464 2 392 2 550 3 219 8 084 6 586 3 117

More information

Total Domestic Factoring FCI 594, , , , , , , %

Total Domestic Factoring FCI 594, , , , , , , % Accumulative Turnover Figures for All FCI Members Compared to Worldwide Factoring Turnover (in Millions of EUR and USD) EUR EUR EUR EUR EUR EUR EUR INCREASE 2006 2007 2008 2009 2010 2011 2012 2011/2012

More information

CISCO GIGABIT ETHERNET HIGH-SPEED WAN INTERFACE CARD FOR CISCO 2800 AND 3800 SERIES ROUTERS

CISCO GIGABIT ETHERNET HIGH-SPEED WAN INTERFACE CARD FOR CISCO 2800 AND 3800 SERIES ROUTERS DATA SHEET CISCO GIGABIT ETHERNET HIGH-SPEED WAN INTERFACE CARD FOR CISCO 2800 AND 3800 SERIES ROUTERS The Cisco Gigabit Ethernet High-Speed WAN Interface Card (HWIC) brings Gigabit Ethernet connectivity

More information

COLT and Cisco collaboration generates high-speed and market-shaping international Ethernet service

COLT and Cisco collaboration generates high-speed and market-shaping international Ethernet service CUSTOMER CASE STUDY COLT and Cisco collaboration generates high-speed and market-shaping international Ethernet service Executive Summary CUSTOMER NAME COLT INDUSTRY Service Provider CHALLENGE To identify

More information

CISCO ISDN BRI S/T WIC FOR THE CISCO 1700, 1800, 2600, 2800, 3600, 3700, AND 3800 SERIES

CISCO ISDN BRI S/T WIC FOR THE CISCO 1700, 1800, 2600, 2800, 3600, 3700, AND 3800 SERIES DATA SHEET CISCO ISDN BRI S/T WIC FOR THE CISCO 1700, 1800, 2600, 2800, 3600, 3700, AND 3800 SERIES Offering a single ISDN BRI S/T interface, this WIC may require an external Network Termination 1 (NT1),

More information

E-Seminar. E-Commerce Internet Business Solution Seminar

E-Seminar. E-Commerce Internet Business Solution Seminar E-Seminar E-Commerce Internet Business Solution Seminar E-Commerce Internet Business Solution Seminar 3 Welcome 4 Objectives 5 The Internet Revolution 6 E-Commerce Defined 7 Types of E-Commerce 8 E-Commerce

More information

CISCO 7613 CHASSIS DATA SHEET. Figure 1 Cisco 7613 Chassis

CISCO 7613 CHASSIS DATA SHEET. Figure 1 Cisco 7613 Chassis DATA SHEET CISCO 7613 CHASSIS The Cisco 7613 Router is a high-performance router designed for deployment at the network edge where performance, IP services, and redundancy/fault resiliency are key requirements.

More information

Cisco Systems GigaStack Gigabit Interface Converter

Cisco Systems GigaStack Gigabit Interface Converter Data Sheet Cisco Systems GigaStack Gigabit Interface Converter The Cisco Systems GigaStack Gigabit Interface Converter (GBIC) is a versatile, low-cost, Gigabit Ethernet stacking GBIC that offers high-speed

More information