1 Situation Room Bina Graha PUBLIC PARTICIPATION IN GOVERNMENT PROGRAMS MONITORING 11 January 2012
2 PDU MAINTAINS CONSISTENCY AND SYNCHRONISATION FOR EFFECTIVE DELIVERY OF GOVERNMENT PROGRAMS Consistency Action Plan 369 Action Plans (2010) >400 Action Plans (2011) Synchronisation UKP4, BAPPENAS & MoF
3 PDU REGULAR REPORTING AND MONITORING CYCLE Implementation 2010 selected annual action plans in Presidential Directive No. 1/2010 Each Ministry/Agency is responsible for implementing action plans supported by related agencies Each P010 Action Plan has a 1 measurement of success at bimonthly checkpoints on 4 th, 6 th, 8 th, 10 th and 12 th Reporting 2 Cabinet Meeting Checkpoint 4 3 Monitoring and Verification 3
4 MONITORING GOVERNMENT PROGRAM WITH GPS COORDINATES (P100H-P13A10) N6P28A1 Lampulo Banda Aceh Fishing Port LU, BT Road Maintenance in Banda Aceh Lambaro (road to the airport) (P100H-P44A2) (N6P29A3) Trans Java Toll Road (P100H-P13A1) PB Abd. Rahman Saleh Malang Quick Response Unit LS, BT Double Tracking of Serpong Railroad ,88 LS, ,62 BT (P100H-P23A3) Porong Sidoarjo Toll Road LS, BT MW Kupang Community Based Clean Water and Sanitation LS, BT (N8P43A1) Cimanggis Market 6,50538 LS 106,77531 BT Pacitan Steam Coal-Fired Power Plant LS, BT East Nusa Tenggara Steam Coal-Fired Power Plant LS, BT
5 EXAMPLE OF MONITORING: CONSTRUCTION OF DOUBLE TRACK RAILWAY TO IMPROVE PUBLIC TRANSPORT 1 2 Double track railway construction Serpong-Maja (18.85 km) On-site monitoring 27 May 2010 Maja Train heading to Cisauk station ( LS, BT) Parungpanjang 2 1 Building formation for railway ( LS, BT) Tanah Abang Station Tanah Abang Station Serpong 5 Existing track Under construction
6 THE THIRD WAVE OF OPENNESS IN INDONESIA DEMOCRATIZATION DECENTRALIZATION OPEN GOVERNMENT (~1998) (~2004) (~2010) Opening up the opportunity for political participation Strengthening the role of regions (provinces and districts) to determine their own fate Enhancing transparency and public participation in governance 6
7 MOBILE PHONE AND INTERNET PENETRATION Indonesia mobile phones penetration rates almost triple that in 2005, at % over a population. Internet penetration rate has jumped from 14.1 percent in March 2011 to a roaring 21% Nearly half of consumers intend on buying a smart phone in 2011, with access to Internet and ...the Nielsen Company 7
8 INTRODUCING LAPOR! (LAyanan Pengaduan Online Rakyat): ANYONE CAN SEE, CHECK AND REPORT NO MORE LIES. 8
9 PUBLIC ACCESS AND PARTICIPATION IN LAPOR! Lapor! website Social Networks lapor.ukp.go.id/download Mobile Application Statistic Objek coordinate Forum SMS/MMS: 1708
10 LAPOR! OBJECTIVES EFFICIENT, EFFECTIVE, AND ACCOUNTABLE GOVERNMENT 1. Improve the transparency, accountability and inclusiveness of government institutions and processes 2. Increase public participation and collaboration 3. Improve public service quality Transparent Participation Collaboration PUBLIC TRUST 4. Be more responsive government Partisipasi Transparansi 10
11 FLOW OF INFORMATION IN LAPOR! 1 Object + note was recorded in smart-phone with GPS feture 2 Send it through public network 3 Object + note was verified in Lapor! data center 4 In a minute the stake holders will be informed Water pipe leaking Status: being repaired Lapor! communites Bina Graha 11 11
12 HANDLING MECHANISM Publics PDU Line Ministry / State institutions Incoming issues from - Website Lapor - SMS Gateway - Mobile Apps sent Verify issue disposition Take actions Monitor the service quality Claim achievement Evaluate the claim Objection Accept Closed issues 12
13 EXAMPLE CASE: THE BROKEN BRIDGE - ACEH, SINGKIL (1/2) Saturday, 12 September 2011 Incoming SMS through Lapor! xxx : jembatan gosong telaga kec singkil utara dar tahn 2006 yg rusak karena gempa nias tdk pernah diperbaiki karena tdk ada anggota dewan asal gosong padahal jembatan itu sangat d perlkan dan vital. Monday, 14 September 2011 PDU Office, as a Lapor! Operator, communicates with the SMS Sender, to verify and get more detail information regarding the broken bridge. The information was disposed to the Aceh Province Office.
14 EXAMPLE CASE: THE BROKEN BRIDGE - ACEH, SINGKIL (2/2) Friday, 18 September 2011 Based on the information, the Aceh Province Office conducts a study visit to the broken bridge, make a detailed design to reconstruct the bridge, and allocate fund in year Gasong Telaga Bridge, Singkil, Aceh Lokasi obyek:ari 2011Lokaso Field Monitoring Date: 18 September 2011 Note: The bridge was broken cause of earthquake in 2006 but not yet being reconstructed.
15 Situation Room Bina Graha PUBLIC PARTICIPATION IN GOVERNMENT PROJECTS MONITORING 11 January 2012