DINERS CLUB PLATINUM CARDS BENEFITS AND ANNUAL FEES

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1 DINERS CLUB PLATINUM CARDS BENEFITS AND ANNUAL FEES 1 January 2016

2 YOU BELONG Far more than just a charge card or credit card, Diners Club is a flexible and fully integrated range of services, offers and opportunities designed to make your life s journey easier and more rewarding. This leaflet introduces you to just a few of the benefits and features that will make Diners Club your favourite card, and includes the revised fees for Fees are reviewed in January each year and are subject to Diners Club card terms and conditions. All fees include VAT. If you d like more detail about any of our great benefits please go to dinersclub.co.za

3 MORE WAYS TO EARN MILES If you like the freedom to choose, you ll love your options for earning miles with Diners Club. Option 1: ClubMiles Expand your horizons by linking your Diners Club card to our ClubMiles rewards programme that enables you to earn and redeem Miles on an ever-expanding range of choices, including: Flights Choose any airline, any seat, any time, anywhere. Gone are the days of redeeming air miles only when airline seats become available. With ClubMiles you decide how and when you want to fly, as if you were paying in cash instead of Miles. And there s no need to pay for airport taxes separately as they will be included in the ticket price. Accommodation Redeem your ClubMiles with over establishments around the world, from small, independent hotels to five-star international chains. Cruises ClubMiles gives you freedom to cruise the world, from 3 to 100 days. Choose from nine of the world s most celebrated cruise lines and spectacular destinations such as Alaska, the Caribbean, the Mediterranean, Europe, Australia, New Zealand, and of course the allencompassing World Cruise. ClubStore Shop online from a selection of exclusive offers on wine, whisky, coffee and olive products. Vouchers Redeem your Miles on shopping vouchers at a growing number of quality retailers, including Woolworths, Shoprite and Checkers, Yuppiechef.com, Apple istore, Uber and flowers.co.za, with more partners joining us in the coming months. ClubMiles Experiences Coming soon, a range of holiday and travel packages.

4 YOU DON T HAVE TO SWITCH, BUT YOU CAN. If you are already linked to either SAA Voyager or British Airways Avios and you choose to COMPARISON OF FEATURES AT A GLANCE Valid as of 30 November 2015 Features ClubMiles SAA Voyager BA Avios SAA and Star Alliance BA and oneworld Alliance Destinations linked to where airline operates Destinations linked to where airline operates Rewards to pay for Yes ticket and taxes No No Phase 1 travel insurance on reward flight Yes No No Seat availability Any flight, any class of ticket Subject to reward availability Subject to reward availability Joining miles Yes Yes Yes Expiry of miles 3 years of inactivity on account or ClubMiles 3 years from when earned 3 years of inactivity Earning rate-spend R7.50 to obtain 1 mile* R12.50 R8.50 Annual Fee R300 R300 Choice of Airlines Unrestricted switch to ClubMiles, you will retain your miles earned on these programmes but you cannot transfer them. Visit dinersclub.co.za/clubmiles Choice of destination Anywhere to register or for more information, or go to clubmiles.dinerclub.co.za to view redemption options RATES TO EARN MILES R200 *Excludes fees, fuel, interest, cash advances, casino spend and travellers cheques.

5 Option 2: SAA Voyager Choose to link your Diners Club card to SAA Voyager and use your Diners Club card for everyday purchases, both large and small, to earn reward flights across the world on South African Airways flights or any of SAA s global Star Alliance member airlines. COMPLIMENTARY AIRPORT SPA EXPRESS TREATMENT At Diners Club we take the well-being of our members a step further by providing a little complimentary pampering when next you fly. Pop in for a complimentary treatment at the following airports: Option 3: British Airways Avios The Executive Club is British Airways global frequent flyer programme designed to reward loyal and frequent travellers internationally. British Airways offers an extensive global route network, enhanced through the oneworld Alliance partnership. O.R. Tambo International: International departures - Letsema manicures, pedicures, back & foot massages Cape Town International: Domestic departures - Yemaya manicures & pedicures King Shaka International: Domestic departures - Yemaya manicures & pedicures, back & foot massages AIRPORT PRIVILEGES ACCESS OVER 600 AIRPORT LOUNGES WORLDWIDE Your Diners Club card is your entry ticket to the welcoming sanctuary of a Diners Club Airport Lounge. Sit back and relax in over 600 domestic and international business lounges in over 100 countries around the world. SHOESHINE BEFORE YOU FLY Sharpen your appearance with a complimentary shoeshine in just five minutes at O.R. Tambo, Cape Town and King Shaka Domestic departures. Limited to one shine a day.

6 QUALIFY FOR COMPLIMENTARY PRIVILEGES.* VIP INTERNATIONAL AIRPORT CHECK-IN SERVICES Number of free visits - A total of 18 lounge/spa visits per quarter per account When flying, Diners Club members can enjoy Meet & Greet. It includes optional transport to the airport and fast-tracking through the Requirements - R spend on your account in the quarter of your visit - Your account must be in good standing slow maze of airport check-ins and arrivals for international flights. Available at all major South African airports, it s as easy to arrange as a phone call to our Concierge Service, and as valuable as a VIP ticket. Enjoy exclusively If requirements are not met negotiated rates for Diners Club members. - Domestic lounge charge of R219 per visit - International lounge charge of R390 per visit - Spa charge of R100 per visit Single leg, arrival or departures only: 1-4 Passengers R per Passenger thereafter R Lounge availability - Lounge visits are available 1hr 30mins prior to domestic and 3hrs prior to international departures - Early arrival at a lounge that exceeds the above, Return leg, arrivals and departures: 1-4 Passengers R Per Passenger thereafter R may attract additional charge to the cardholder at the discretion of the lounge. Wheelchair service R *Access granted upon presentation of a valid Diners Club card and boarding pass - both in the same name. An ID/Drivers Licence/Passport may be requested for identification purposes. Airport lounge and Spa treatments are part of your 18 complimentary visits. A quarter is defined as the calendar months between Jan - Mar, Apr - Jun, Jul - Sep, Oct - Dec. Need any assistance? Diners Club Concierge is on hand 24 hours a day, 365 days of the year to take care of every detail. Call 0861-DINERS(346377). Prices are valid until 31 December Full details are available at dinersclub.co.za

7 TSOGO SUN HOTELS REWARDS PROGRAMME CONCIERGE SERVICE With our celebrated Concierge service on hand Diners Club members get instant VIP status at Platinum status into Tsogo Sun Rewards Programme, which ensures you receive a range of valuable benefits and rewards when staying at participating hotels: day and night all year round, getting assistance is just a phone call away. Whether it s making flight arrangements, booking restaurants, arranging transport, comparing prices, or buying birthday gifts, the Diners Club Concierge Service has the know-how and the expertise Earn 10% back in SunRands to use towards FREE to make it happen. holidays and food & beverage at hotel-owned restaurants and bars. Call 0861-DINERS(346377) 10% Accommodation discount at Luxury and Full Service hotels 5% Accommodation discount at Select Service hotels 15% Food and Beverage discount at Tsogo Sun hotel owned restaurants and bars Free 1 Gig Wi-Fi per room per day at all participating hotels 40% Discount on movie tickets at Movies@ outlets Entertainment & Event discounts as determined for each event ADDED CONVENIENCE We ll bring your new card to you. Whether at your home or office, your Diners Club card will be delivered free of charge at a time that s convenient to you. You can also link complimentary add-on cards to your account, allowing your spouse or family members to enjoy all the exclusive privileges and superior services you do. Every add-on card linked to a frequent flyer programme also earns miles at the same competitive rate, To find out more and enrol today visit dinersclub.co.za allowing you to accumulate miles even faster.

8 ESSENTIAL TRAVEL PROTECTION Diners Club has you covered, with automatic COVER OPTIONS 2016 PREMIUM PHASE I COVER comprehensive travel insurance. With every public Automatic Cover Extended Cover ( days) conveyance ticket purchased using your Diners Club PHASE II COVER - TOP UP card (whether it be air, road or rail) you receive Single Trip Option Mandate Insurance Option Extended Cover ( days) R 421 R 360 R including cover for pre-existing medical conditions Annual Insurance Option - Individual - Individual & Spouse - Family Cover R R R (74 years and below) and Seniors (75 years and above). PHASE III COVER - PRE-EXISTING CONDITIONS automatic Phase 1 travel insurance (74 years and below). Additional top-up cover is available online and via our call centre at competitive rates, No Charge R 392 Single Trip Option Mandate Insurance Option Extended Cover (91 to 180 days) R R R Annual Frequent Flyer Insurance Option - Individual - Individual & Spouse - Family Cover R R R SENIORS* (75 YEARS AND ABOVE) Single Trip Option Mandate Insurance Option *Phase I, II and III cover is not available to Seniors. R R

9 ACCOUNT FEES 1 JAUNUARY 2016 ATM WITHDRAWAL FEES - Local Standard Bank ATMs R % - Local non Standard Bank ATMs R % - International (levied by foreign bank) R45 PLATINUM CHARGE CARD ANNUAL FEES 1 JANUARY 2016 Primary card Private Banking and Wealth & Investment Add-on cards R750 Free Free OVER THE COUNTER WITHDRAWALS - Local R % - International (levied by foreign bank) R45 CASH DEPOSIT - 1ST FREE, THEREAFTER - ATM R % - Branch R % PLATINUM CREDIT CARD MONTHLY FEES 1 JANUARY 2016 Primary card Private Banking and Wealth & Investment R62.50 per month Free LOST & REPLACEMENT CARDS - 1ST REPLACEMENT CARD FREE, THEREAFTER - Local R196 - International R306 VOUCHER COPY REQUEST - Local R69 - International R265 Add-on cards Initiation fee Monthly service fee Monthly credit service fee Free No Charge No Charge No Charge INVOICES - 1ST FREE, THEREAFTER Additional copy of monthly invoice R29 Balance Enquiry Standard Bank ATM R1.50 RETURNED PAYMENT FEES Debit Order and Cheques (R/D) R143 OTHER FEES Foreign charges handling fee 2% Concierge service Free Manual funds transfer R38 Late payment fee R148

10 Diners Club is a registered credit provider (NCRP983) To find out more call our Member Service Centre on 0860-DINERS(346377) or visit dinersclub.co.za For full terms and conditions go to dinersclub.co.za