WIND Telecomunicazioni FY2014 Results. Delivering solid Performance February 26 th, 2015

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1 WIND Telecomunicazioni FY2014 Results Delivering solid Performance February 26 th, 2015

2 FY 2014 Highlights Revenues EBITDA WIND outperforms the market in 2014 with total revenue of 4,633 million, down 7.0% YoY Mobile service revenue down 9.4% YoY, due to decline in voice revenue for the intense 2013 price pressure, reduction in pay per use revenue and MTR cut affecting the first half of the year; third and fourth quarter show significant improvement in trend: 2 percentage points each quarter Mobile internet revenue up 17.8%, with continued double digit growth EBITDA at 1,804 million, declining by 7.2% YoY, with pressure on revenue partially compensated by cost efficiency measures, which include an innovative insourcing and productivity increase plan launched in September EBITDA margin at 38.9%, stable YoY Op. FCF (EBITDA CAPEX) NFI Tower Deal Continued strong Op. FCF over 1 billion Net Financial Indebtedness at 10,651 million vs. 9,145 million as of December 2013, increase mainly due to WAHF PIK notes repayment and refinancing costs Net debt / EBITDA at 5.9x WIND is in the process of selling 90% of its Tower subsidiary Galata to a long term partner Process expected to be completed in the first quarter of

3 2014 Italian Macro Scenario Tough but Improving GDP Growth* E 2015E 2016E CSC ISTAT Unemployment Trend* CSC ISTAT E 2015E 2016E Highlights GDP trend slightly negative in 2014 with improvement expected from 2015 Unemployment stabilizing at 12-13% but with youth component steadily above 40% Italian TLC market value contraction continued in 2014 but with an improving trend in 4Q Main operators maintaining a less aggressive approach leading to a reduction in gross additions and in overall subscribers size, but with a positive impact on churn Win-back campaigns launched by TIM and Vodafone at the end of 4Q and H3G 1Q 15 * Source: CSC (Sep 14), ISTAT (Nov 14) 3

4 Strong Customer Relationships, Leading Reputation Best Customer Relationship WIND maintains leadership in mobile customer satisfaction Outperformer on NPS for High Value Customers as shown in the graph below Mobile Market Share (SIM)* ~ 28% in consumer segment Player 1 Player 2 Player % 23.3% 24.3% 24.7% 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 4Q 14 Leading Reputation WIND recognized as the best mobile operator in Italy by the German Institute of Finance and Quality of Munich, for its value for money positioning and for its communication and relationship with customers 9.9% 10.3% 10.6% 11.5% 32.4% 31.7% 31.0% 29.2% 34.9% 34.7% 34.1% 34.7% Player 4 Player 2 Player * Source: Internal estimates, excluding MVNO 4

5 Leading in the Digital Interactions with Customers WIND Digital Transformation WIND Digital innovative offering with customer interaction exclusively through digital channels (sale, self-care, top-ups, etc.) Self Care Areas Access increase 81% YoY Digital top ups +64% YoY My WIND App My WIND App for Apple, Android and Windows Phone Customers smart-phones and tablets downloaded more than 6 million times from its launch Digital Home & Life WIND closer to its customer through Digital Home & Life concept: Wearable devices Smartwatch Wellness Music Smart Home Google Play and Windows Phone Store Revenue share model with Google play now extended also to Windows Phone Store +86% 4Q 14 vs 4Q 13 WIND the only operator in Italy with carrier billing active on Google Play Store 5

6 Well Invested Networks Mobile Network CAPEX* LTE population coverage of 37% at YE 2014 GSM network completed: 99.9% population coverage with GPRS/EDGE nationwide coverage HSPA+ network developed: 97.5% population coverage at 21 Mbps with 42 Mbps available for 40.5% of the population ( mln / %) 15.8% 16.3% CAPEX / revenue* Fixed Network and Backbone 1,458 LLU sites: c. 62% direct population coverage in all major Italian cities Solid fiber optic backbone of 21,744 km, supporting both fixed and mobile businesses Metroweb: ready to be part of a Fiber Company contributing Infostrada fixed line assets * CAPEX 2013 excludes 134mln of non-cash increase in Intangible Assets related to the contract with Terna in relation to the Right of Way of WIND s backbone Figures as of December 31 6

7 Delivering Solid Commercial Performance in Mobile (mln) Customer Base Highlights ( / %) % 21.6 ARPU 39.1% % Data on Total 35.2% WIND s customer base declines 3.1% YoY to 21.6 million outperforming main competitors and increasing its market share to 24.7% Consumer market share at 28% Churn at 31.4% improving 5.1 percentage points YoY compared with % Data ARPU increases 3.8 p.p. reaching 39% of total ARPU 7

8 Continued Strong Mobile Data Growth ( mln) (mln) Mobile Internet Revenue +17.8% Mobile Internet CB* Highlights Internet revenue growth remains strong with double digit increase thanks to increased penetration of All Inclusive bundles and only data options coupled with increased availability of less expensive smartphones in the market Growing success of bolt-on data options following the average data usage increase Average data usage more than 1GB per month % 10.2 with double usage on LTE Mobile internet customer base increases 15.7% reaching almost 50% of total customer base * Mobile Internet includes customers that have performed at least one mobile Internet event in the previous month 8

9 Value Driven Fixed-Line Strategy ( 000) Voice Subscribers 2,963 2,823 Highlights Fixed direct customer base declines marginally 2, % 2,373 Direct (-1.7%) as a result of the competitive environment ARPU Indirect and of the macro slowdown which leads customers to disconnect their fixed line in their second homes ( ) Fixed-line ARPU declines 4.4% YoY due to the % 29.4 reduction of pay-per-use voice due to increased penetration of bundles and fixed-to-mobile substitution 9

10 Delivering Fixed Broadband Profitability Broadband Subscribers Broadband ARPU ( 000) ( ) stable 2,191 2, Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 4Q 14 Dual-play Subscribers Highlights ( 000) 1, % 1,911 Fixed Broadband customer stable YoY with increase in core LLU segment QoQ BB ARPU increases thanks to the continued increasing penetration of higher value dual play customers 10

11 Maintaining a Strong Cash Flow Generation Cost Efficiency Measures Insourcing - Solidarity project launched in September 2014 in order to decrease labor cost and redesign organization increasing efficiency and effectiveness. The project will provide a saving of approximately 40/50 million per year Advertising synergies and optimization across fixed and mobile with single testimonial leading to approximately 32% savings vs Increased use of more efficient pull channels, such as shops and web, for all market segments and all services Dealer commissioning optimization based on quality, elimination of MNP token to dealers, leading to lowest SAC per gross add in the market Tower Sale Project WIND is in the process of selling 90% of its Tower subsidiary Galata to a long term partner Transaction expected to close in 1Q 15 in line with expectations Proceeds from the transaction will be applied to debt repayment with a positive impact on leverage and a further reduction in interest expenses 11

12 FY 2014 Financial Performance

13 Revenue and EBITDA Total Total Revenues Highlights ( mln) 4, % 4, Other rev. + CPE 2014 total revenue decline 7.0% YoY due to decrease in service revenue as a combined result of the rolling cannibalization effect of 2013 price -9.0% 4,577 4,166 TLC service revenue competition, material decline in SMS revenue and the MTR cut affecting the first 6 month of the year EBITDA / Margin Significant improvement in mobile service revenue trend in 3Q and 4Q YoY performance with 2 percentage points improvement in both quarters ( mln / %) 39.0% 38.9% EBITDA declines 7.2% YoY to 1,804 million with cost saving initiatives, as the innovative insourcing and productivity increase plan launched in 1, % 1,804 September, partially compensating the pressure on top line EBITDA margin stable at a solid 39% 13

14 Revenue and EBITDA Mobile Total Revenues Highlights ( mln) 3, % 3, Other rev. + CPE Total mobile revenue decline 8.8% due to lower service revenue as a combined result of: 3, % 2,975 TLC service revenue Strong mobile Internet revenue growth, up 17.8% ( mln / %) EBITDA / Margin 42.7% 41.7% Decline in voice revenue due to the intense price pressure in 2013, reduction in revenue from pay per use voice and SMS and MTR cut affecting the first 6 months of the year Service revenue YoY performance trend in 3Q and 4Q shows significant improvement 1, % 1, EBITDA declines 11.0% mainly due to service revenue pressure EBITDA Margin at 41.7% 14

15 Revenue and EBITDA Fixed-Line Total Revenues Highlights ( mln) 1, % 1, Other rev. + CPE Total fixed-line revenue decline 2.2% YoY due to 1, % 1,192 TLC service revenue 8.0% service revenue decrease coming from lower fixed-line customer base and ongoing decline in voice pay per use volumes resulting from fixed to mobile substitution, partially compensated by other EBITDA / Margin revenue from certain transactions entered in 3Q ( mln / %) 28.8% 31.9% EBITDA at 416 million increasing 8.3% YoY thanks to the above mentioned transactions +8.3% EBITDA margin increases to strong 31.9% 15

16 P&L Highlights P&L 2014 ( mln) Change % Revenues 4,393 4,829 (9.0)% Other revenues % Total Revenues 4,633 4,983 (7.0)% EBITDA 1,804 1,944 (7.2)% D&A (1,231) (1,276) 3.6% EBIT (14.1)% Financial Income and expenses (1,386) (999) (38.6)% EBT (812) (332) n.m. Income Tax 103 (149) n.m. Profit/(Loss) from discontinued operations Net result (709) (481) (47.3)% Highlights 2014 financial expenses include approximately 630 euro million of non recurring costs related to the refinancing transactions occurred in

17 Capitalization Cap Table 2014 ( mln) As of December 31, 2013 As of Dec 31, 2014 December 31, 2014 EBITDA Cash and Equivalents (141) (203) (0.1x) Bank Loan 2,420 1, x Total Bank Debt 2,279 1, x Senior Secured Notes , Senior Secured Notes x Senior Secured Notes , x Total Bank Loan + SSN 5,962 6, x Senior Notes , Senior Notes , x Ministry LTE Liability x Derivatives and Other 154 (169) (0.1x) Total Net Debt excluding Intercompany Loan 9,145 10, x Intercompany Loan to WAHF (997) (0.6x) Total Net Debt 9,145 9, x Cash Net Debt 9,013 9,822 Interest Accrued Fees to be amortized (240) (166) Derivatives MTM 154 (169) 2014 EBITDA 1,804 17

18 Debt Maturity Profile 2014 ( mln) ,513 3,779 1, TLA TLB LTE Liability Italian State New Senior Secured Notes 2020 Senior Secured FRN Senior Secured Notes 2020 New FRN 2020 New Senior Notes 2021 Notional amounts. USD tranche has been converted at CCS EUR/USD Exchange Rate 18

19 Thank you 19

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