Taking Fleet Further with Telematics DONLEN BOSCH EXPO
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1 Taking Fleet Further with Telematics DONLEN BOSCH EXPO 1
2 Donlen: History of Innovation For 50 years, Donlen has been the fleet industry s leading provider of comprehensive, integrated financing and asset management solutions Top 100 Global Outsourcing Leader (2015, 2014, 2013, 2012, 2011, 2009, 2008, 200 7, 2006) 2015 Stevie American Business Awards Most Innovative Company of the Year Frontline Customer Service Team of the Year Excellence in Mobile Apps Business Intelligence Solution of the Year Top Technology Innovators Across America (2015, 2013, 2012) most innovative use of business technology Chicago s Best and Brightest Companies to Work For National Association of Business Resources (2015, 2012, 2011, 2010, 2009, 2008, 2007) 190,000 funded and managed vehicles Corporate culture built around employee and customer satisfaction Innovative, award-winning technology In 2014, Donlen achieved a Net Promoter Score of 63, more than four times the national average for U.S. companies 2
3 Donlen Reduces Fleet Expense 32% 31% Primary Fleet Objectives: Reduce the total cost of ownership Optimize the fleet through improved asset utilization 14% 11% Increase driver safety, productivity, and compliance 4% 3% 3% 1% Depreciation Fuel Accident Maintenance Taxes Registration Interest Cost Admin Fees The Donlen Difference: Technology, Consultation & Service 3
4 Key Areas of Focus 2015 Outlook - Donlen Cost reduction strategies across entire vehicle lifecycle Asset Recommendations for Optimal Vehicle Selection Measure and benchmark performance vs. goals and similar fleets Regular scorecard reviews with results and recommendations Analysis & Reporting Acquisition Vehicle Ordering, Upfitting, Delivery Management Various Lease Options: Open End TRAC; Fixed Term; Dollar Out License and Title Management Optimal Cycling using Dynamic Market Data Multi-Channel Remarketing: 1. Direct to drivers, employees 2. Dealer Direct via dedicated Hertz salesforce of Auction: fully administered by Donlen Remarketing On-Road Management Vehicle Maintenance Management by ASE Certified Mechanics Fuel, Accident, Toll Management, Regulatory Compliance Fully Integrated Telematics to maximize Driver Safety, Productivity & MPG Outsourced Fleet Management Available Optimizing all aspects of your fleet from Acquisition through Remarketing 4
5 Technology that Empowers You Innovation that pushes past boundaries for your benefit. FleetWeb DonlenDriver and DonlenDriver FleetWeb Mobile Mobile Increase efficiencies and improve performance with the industry s most innovative and comprehensive technology 5
6 Employee Satisfaction We attract and retain the best, brightest, and most engaged employees. 5 4 Chicago Tribune Business Insight Report Winner Chicago s Best and Brightest Companies to Work For National Association of Business Resources (2015, 2012, 2011, 2010, 2009, 2008, 2007) 2012 Elite Category Winner: Work-Life Balance Donlen Benchmark Fit-Friendly Worksite Gold Achievement Pay & Benefits Execution Alignment Connection 20 Best Places to Work in Chicago Crain s Chicago Business (2011, 2010, 2009) Benchmark Services: Rental & Leasing
7 Customer Satisfaction Our commitment to the highest quality service delivery drives all of our major business decisions 2014 Customer Satisfaction Survey: Overall, 97% of our customers were Satisfied to extremely satisfied. 7
8 Net Promoter Score Our commitment to the highest quality service delivery drives all of our major business decisions The answer to this question is important to achieving our strategic goals. In 2014, Donlen achieved 63, a Net Promoter Score of more than four times the national average for U.S. companies. The diligence of Donlen s implementation team has been rewarded with a seamless transition of providers. Our decision to partner with Donlen has been validated. Keith Fatzinger Manager Procurement Anheuser-Busch, Inc. Fleet size: 2,000 8
9 Telematics EVOLUTION
10 The Telematics Evolution VEHICLE LOCATION Limited value and use. Adopted by service fleets. DRIVER BEHAVIOR Focus on vehicle speed, harsh braking, and green driving. DRIVER SCORING & FEEDBACK Driver behavior analyzed to realize true savings opportunities. Wider adoption. ADVANCED VEHICLE DATA Reporting on vehicle health rather than just driver behavior. OEM TELEMATICS Vehicles will begin to start sending telematics data directly to fleets. Fleets will still require a central repository for that data. 10
11 Results that Matter Fleets using telematics see: Fuel economy improvements greater than 10% Reduced accident rates by up to 20% Decreased mileage by up to 10% 11
12 Donlen TELEMATICS VISION
13 Innovation: DriverPoint Telematics The industry s most comprehensive solution 2015 Stevie Award Winner: Business Intelligence Solution - AssetCheck DriverPoint Consultative Services, an extension of the consultation already provided to Ericsson for other aspects of our fleet, was a true collaboration between Donlen and Ericsson Brad Bohnen Ericsson Cost Reduction Safety Productivity The overall MPG is at an all-time high. ABS Global Our accidents have dropped. Source Refrigeration In just six months, 12% fewer miles driven. Illinois Tool Works 13
14 Redefining Fleet Management Redefining fleet management due to enhanced data capture and integration with fleet programs Maintenance Fuel Accidents Oil Change Levels True Odometer 14
15 Redefining Fleet Management ADVANCED DATA Predictive Analytics Proactively manage vehicles before failures. Reduction in maintenance costs, downtime, and extending the vehicle life will be possible. Everything runs better with telematics 15
16 Donlen BOSCH PARTNERSHIP
17 It Takes the Right Partner Currently in three-phase proof of concept with Bosch Phase 1 Engine rules and capabilities for fleet management. Discovering how telematics data can be nimble and processed through simple user-defined rules for improved reporting. Phase 2 - Bluetooth enabled device to capture advanced diagnostic data from vehicles Phase 3 - Cellular-based device to capture advanced diagnostic data from the vehicle. Uncovering the potential of Bosch serving as hardware partner for Donlen. 17
18 We will take fleet further. Thank You 18
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