A Fact-Based View of the Workforce Essential to M&A Success

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "A Fact-Based View of the Workforce Essential to M&A Success"

Transcription

1 WHITE PAPER A Fact-Based View of the Workforce Essential to M&A Success M&A reality too many failures to realize value

2 When it comes to mergers and acquisitions, the statistics are sobering: Two-thirds of M&A deals don t succeed because companies fail to meet their objectives. Indeed, according to a KPMG research report, 83 percent of mergers failed to unlock value. In the same research report, KPMG also noted that it is hard to find a merger where people issues did not matter. A fundamental reason is that, while most managers can talk about the execution tactics to close the deal, few can articulate what value or risk may be hidden in the workforce. As a result, whether you are the acquirer, target, or merger participant, failing to properly assess the workforce can have grave consequences to the value realization outcome. As an executive or manager assessing the organization, it s important to know what needs (or advantages) may exist. Why? Companies with superior human capital practices can create substantially more shareholder value than can companies with average human capital practices. The challenge is getting a clear assessment of the capabilities of the organization prior to the transaction. Due Diligence Often Ignores Workforce Implications In any M&A activity, due diligence is essential. The due diligence exercise is usually carried out by an accounting firm to spot legal, tax, and financial risks. However, it rarely uncovers the soft issues such as the productivity and quality of employees and their ability to mobilize their energies and resources around new objectives. Whether you are the acquirer interested in the risks and needs of the new organization or the seller looking to maximize transaction value and ensure a successful integration, getting an accurate view of organizational performance is crucial to success. Unfortunately, when one tries to assess organizational performance, traditional HR metrics such as employee turnover rate, average time to fill open positions, and total hours of training provided aren t reliable predictors. Yet there are specific areas that are measurable and can aid a successful corporate integration. The Levers of M&A Value Creation Are Based on Workforce Performance In an M&A scenario, the acquirer is looking to grow its firm profitably. The drivers to accelerate that growth can be extending the geography, offering new products, acquiring new production facilities, or growing the size of the sales force or distribution channels. At the same time, whether it is a merger of like firms or an outright acquisition, the new entity is banking on a workforce that it expects to be able to manage to higher levels of profitability. KPMG s research survey confirmed that, although companies target synergistic benefits through revenue enhancement, most of the benefits come through direct operational cost reductions. While an organization will typically execute a rigorous due diligence process, it often won t drill deep enough into workforce issues yet much of the overall savings will be predicated on workforce savings. For example, when one firm acquires another, the buyer takes on a customer base and expects to serve that customer base more efficiently than the purchased firm did. KPMG s research showed that 45 percent of the synergies come from workforce-based cost reductions with the lion s share of those, 36 percent, coming from reductions in the direct labor force. Key areas targeted for synergies Revenue benefits 36% Indirect overhead cost reductions 9% Direct operational cost reductions 36% Other 16% Mergers and Acquisitions: Global Research Report, KPMG, Thus, firms planning to achieve M&A synergies focus on reducing employee/job duplication, improving work processes, and leveraging innovative technologies. While this works in classic SG&A areas, it may not be effective in key areas such as field service, production, and manufacturing. To ensure proper value realization, an effective M&A audit and assessment of the workforce are essential. In this way, the workforce and its potential become part of the overall valuation of an organization. When this process is done well, the workforce can be seen as a financially quantifiable asset.

3 Insufficient Workforce Understanding Can Create Huge Risk In principle, cost savings that arise from workforce reductions are easy to calculate. However, acquirers often underestimate the practical challenges in capturing these savings. A number of issues can affect a merger and the ability to realize the synergies anticipated in the original strategy. Among the challenges: 1. Overestimating cost saving due to job cuts It is important that any planned reductions be achievable and don t impair operational metrics. For labor-intensive industries, significant cuts in the workforce would decrease not only direct salaries and benefits costs, but also other headcount-driven expenses such as travel, training, offices, and computers, all of which can add an additional 10 to 20 percent to the projected annual cost savings, making workforce reduction very attractive. But can existing productivity be maintained or improved? How do the existing operating metrics compare with industry benchmarks? Will the resulting organization achieve the same or improved levels? While many reduction strategies are applied in an across-the-board manner, making decisions at the role level can be a more effective method of lowering costs while maintaining effectiveness or positioning the company for a rebound, as well as identifying high-costof-hire positions or those with a steep learning curve before acceptable productivity is achieved. Likewise, understanding the trade-off involving higher wages associated with tenure is essential. In many cases, tenured employees are a company s most productive supervisors. 2. Discovering hidden problems In addition to worker-specific concerns, there are a host of related issues. Among those that could impact an M&A undertaking: Operations not in complete compliance with applicable laws such as the Fair Labor Standards Act (FLSA) and the Family and Medical Leave Act (FMLA) and related regulations High absentee rates Labor union contracts that prevent reductions or work process improvements Lack of good HR and workforce management systems On the other hand, headcount reduction is the area where most companies have achieved benefits. Yet it is possibly the most difficult to implement effectively, because of the need to be sensitive to the regulatory and cultural repercussions. Loss of staff is an inevitable result of merger or acquisition activity and will often include the very individuals the acquirer intended to keep. However, organizations must ensure that the targeted short-term gains made through cost-cutting and headcount reduction strategies are not achieved at the expense of long-term plans. To ensure that the intrinsic value of the organization is protected, managers must build a great case for the value of the organization. Quantifying Workforce Value for Mergers and Acquisitions Business managers looking to succeed at M&A must demand factual evidence of the one true factor that determines ultimate organizational success: people. Clearly, achieving planned M&A synergies means combining and transitioning two workforces to reach a higher level of performance. Smooth integration is imperative, and if you wait until the ink is dry before planning the integration, you re already too late. An integration strategy has to be planned from the beginning and put into play almost immediately. This will save time and provide a faster return of value if you know what steps are the right ones to ensure a successful merger. Uncertainty usually triggers costly problems well before the deal is done. Planning is the key, and plans that mitigate uncertainty must address the real issues and concerns of getting the workforce to where it needs to be and that must be based on fact. If unaddressed, uncertainty can damage productivity, quality, customer service, talent retention, and ultimately profitability. There is plenty of upside in executing a workforce audit. The audit may identify a pool of great talent, managers

4 who are doing an exemplary job, and teams that regularly outperform benchmarks. Alternatively, the audit may identify gaps in talent and expertise, and this will enable managers to know where to apply remedial efforts. Use an Audit to Assess the Workforce The bottom line is that an audit can provide the detailed information that can link workforce plans to the M&A synergies desired and, ultimately, to shareholder value. Executive and M&A advisers must study the current workforce including its trends and patterns and determine what actions they must take to ensure that the workforce will meet the future needs of the organization. Measurement is essential for any company that aims to keep its workforce and its workforce management aligned with business objectives. Metrics built into the workforce strategy (for example, for retention, employee development, and productivity) will help in evaluating the effectiveness of the strategy and reveal any remaining gaps that need closing. This information helps senior leaders and managers make better decisions about how best to deploy, engage, reward, and retain employees in pursuit of business goals, and how to recruit new employees to best fit business needs. It also helps employees understand more clearly what they need to do or do differently to support the business, as well as how their performance will be measured and rewarded. The first step of an effective workforce audit is to prioritize workforce efforts, and for most firms that means reducing costs, especially regarding waste. Kronos can provide a focused assessment targeted at identifying workforce cost reductions and establishing implementation priorities to quickly deliver the targeted synergies. Among the critical considerations of an audit: Reducing excess labor cost before reducing headcount Faced with a short time frame to reduce costs, making across-the-board cuts is a common method of achieving reductions and sharing the pain. But this cuts fat and muscle indiscriminately. A more effective alternative is to identify wasteful practices due to inefficiency, abuse, and fraud. Pay premium stacking, inefficient use of overtime, buddy punching, gaps and gaming of pay rules, and FMLA abuse are all situations that increase labor cost without any corresponding increase in output. Eliminating such waste first may not have an impact on output, yet it lowers the cost structure prior to contemplating headcount reductions. Additionally, this effort has the advantage of maintaining and even improving morale, as employees see strategic and beneficial management actions. Indeed, independent studies by Nucleus Research have found that 3 percent of payroll costs can be attributed to these types of payroll inflation. Kronos can identify these situations by analyzing existing timekeeping and other workforce and payroll processes. Identifying who is most important to the organization eliminates peanut butter decisions when headcount reduction is required Kronos has pioneered new metrics that provide powerful insight into production and workforce performance. As a result, Kronos can make recommendations on how to link HR data to production data to address issues such as when turnover begins to hurt productivity and at what level of tenure productivity gains begin to flatten. These new metrics allow better decisions to be made when determining how to effectively reduce headcount while minimizing the impact on production. Relying purely on management and supervisor discretion has its drawbacks, as decisions are a mix of judgment, emotion, and relationships. Kronos brings as many facts as possible to the table to support management judgment with data. Identifying hidden costs, risks, and opportunities for consolidation With more than 30 years of experience in workforce management, Kronos can review existing workforce management systems to identify where system consolidation can take place and can make recommendations on centralized and regionalized strategies in order to align with M&A objectives. Additionally, Kronos can identify labor-intensive processes for time collection, attendance, requests for time off, scheduling, or payroll data collection that could be automated.

5 Reviewing existing pay practices can identify inconsistencies and highlight exposure to fines and litigation due to pay and work practices in violation of laws such as the Fair Labor Standards Act and the Family and Medical Leave Act. During times of change, these issues can rise to the surface and be the source of significant expense, as employees feel uncertainty due to the changes. Summary: 5 Steps to Help M&A Success A well-thought-out M&A workforce strategy should: 1. Provide a framework for target screening, transaction execution, and merging relative to the workforce 2. Include an audit of the most essential asset, the workforce 3. Communicate a compelling strategy to your employees, or they will resist the change process required for an effective merger 4. Involve line managers early and often they make it work 5. Factor your unique people, process, and technology considerations into the target-screening phase The resulting action plan should provide the details for operating managers to execute the actions necessary to effectively complete an M&A transaction. It should include the design and implementation of specific workforce solutions that help the organization select, organize, manage, develop, and retain or divest its workforce. These actions work together to produce the desired workforce outcomes and, in turn, the desired business outcomes. Contact Kronos for more information on how we can help you understand the value of your workforce. (800) kronos.com Kronos Incorporated 297 Billerica Road Chelmsford, MA (800) (978) , Kronos and the Kronos logo are registered trademarks of Kronos Incorporated or a related company. All other product and company names mentioned are used for identification purposes only, and may be the trademarks of their respective owners. All specifications are subject to change. All rights reserved

WHITE PAPER. The Lean Workforce. Applying Lean principles to improve workforce management

WHITE PAPER. The Lean Workforce. Applying Lean principles to improve workforce management WHITE PAPER The Lean Workforce Applying Lean principles to improve workforce management Lean Enterprise A business system for organizing and managing product development, operations, suppliers, and customer

More information

ADP 2015 Midsized Business Owners Study

ADP 2015 Midsized Business Owners Study ADP 2015 Midsized Business Owners Study Engagement, Talent Rising 1 ADP Action Paper November 2015 Executive Summary Midsized businesses play an important role in the recovering U.S. economy. The Association

More information

building a business case for governance, risk and compliance

building a business case for governance, risk and compliance building a business case for governance, risk and compliance contents introduction...3 assurance: THe last major business function To be integrated...3 current state of grc: THe challenges... 4 building

More information

Building and Sustaining a Strong Organization Amid Challenge And Change KPMG LLP

Building and Sustaining a Strong Organization Amid Challenge And Change KPMG LLP Building and Sustaining a Strong Organization Amid Challenge And Change KPMG LLP The Issue Today s market realities offer businesses little choice but to embrace change. Companies in almost every industry

More information

When Is Time Not on Your Side?

When Is Time Not on Your Side? When Is Time Not on Your Side? Time & Attendance ... When It s Not Adding to the Bottom Line. If you re not in control of when your employees are working, you might not be in control of your business.

More information

Moving Mountains. Erik Berggren Senior Director of Customer Results & Global Research. Keith Messick Senior Manager, Customer Results

Moving Mountains. Erik Berggren Senior Director of Customer Results & Global Research. Keith Messick Senior Manager, Customer Results Moving Mountains by: Erik Berggren Senior Director of Customer Results & Global Research Keith Messick Senior Manager, Customer Results Executive Summary: Most companies place priority on strategy over

More information

IBM Learning Solutions Executive Brief. Learning strategy an investment in the future.

IBM Learning Solutions Executive Brief. Learning strategy an investment in the future. IBM Learning Solutions Executive Brief Learning strategy an investment in the future. September 2005 Page 2 Contents 2 Introduction 3 Do you need a learning strategy? 4 Current learning strategy insights

More information

Realizing Hidden Value: Optimizing Utility Field Service Performance by Measuring the Right Things

Realizing Hidden Value: Optimizing Utility Field Service Performance by Measuring the Right Things Energy and Utility Insights Realizing Hidden Value: Optimizing Utility Field Service Performance by Measuring the Right Things Utilities Realizing Hidden Value About the Author Rob Milstead serves as the

More information

A CFO s Guide to Creating a High Performance Organization: Workforce Management Best Practices

A CFO s Guide to Creating a High Performance Organization: Workforce Management Best Practices A CFO s Guide to Creating a High Performance Organization: Workforce Management Best Practices Kronos Incorporated July 2004 Table of Contents Characteristics of a performance-driven organization 2 Performance-driven

More information

White Paper. Change Management: Driving the Long-Term Success of Your Workforce Management Solution

White Paper. Change Management: Driving the Long-Term Success of Your Workforce Management Solution White Paper Change Management: Driving the Long-Term Success of Your Workforce Management Solution How Do You Measure the Success of a Technology Project? When your organization embarks on a technology

More information

Your Business. Stronger.

Your Business. Stronger. ADP TOTALSOURCE Your Business. Stronger. HR. Payroll. Benefits. Maximizing Your Success Imagine being able to reduce the costs and complexities surrounding your employment management tasks. The administrative

More information

How to achieve excellent enterprise risk management Why risk assessments fail

How to achieve excellent enterprise risk management Why risk assessments fail How to achieve excellent enterprise risk management Why risk assessments fail Overview Risk assessments are a common tool for understanding business issues and potential consequences from uncertainties.

More information

Houston Compensation & Benefits. Post-Deal Integration Planning for Compensation & Benefits. Wednesday, April 22, 2015

Houston Compensation & Benefits. Post-Deal Integration Planning for Compensation & Benefits. Wednesday, April 22, 2015 Houston Compensation & Benefits Post-Deal Integration Planning for Compensation & Benefits Wednesday, April 22, 2015 Agenda Deal Timeline/Background Integration of Compensation and Benefits Medical/Retirement

More information

Five Steps to Advance Quality Care Through Optimal Staffing WHITE PAPER

Five Steps to Advance Quality Care Through Optimal Staffing WHITE PAPER Five Steps to Advance Quality Care Through Optimal Staffing WHITE PAPER Decisions on deploying the most qualified employees to the ideal location at precisely the right time are never far from a manager

More information

Small Business. Optimism Report

Small Business. Optimism Report Small Business Optimism Report Table of Contents Introduction 3 Survey Results 4 Economic Improvements: Perception vs. Reality 4 Top Concerns: Looking Back, Looking Ahead 5 Workforce Growth: Staying the

More information

Grooming Your Business for Sale

Grooming Your Business for Sale PRIVATE COMPANIES Grooming Your Business for Sale Plan for the Future but Be Prepared for the Unexpected KPMG ENTERPRISE 2 Grooming Your Business for Sale Grooming Your Business for Sale Plan for the Future

More information

INTERNAL AUDIT GRC SERIES: CHALLENGES AND SOLUTIONS TO ALIGNMENT

INTERNAL AUDIT GRC SERIES: CHALLENGES AND SOLUTIONS TO ALIGNMENT INTERNAL AUDIT GRC SERIES: CHALLENGES AND SOLUTIONS TO ALIGNMENT Internal Audit (IA) is one of many organizational groups whose mission is to assess risks, evaluate controls, raise issues and improve processes.

More information

SUSTAINING COMPETITIVE DIFFERENTIATION

SUSTAINING COMPETITIVE DIFFERENTIATION SUSTAINING COMPETITIVE DIFFERENTIATION Maintaining a competitive edge in customer experience requires proactive vigilance and the ability to take quick, effective, and unified action E M C P e r s pec

More information

Top Five Metrics for Workforce Analytics. by Human Capital Management Institute and HumanConcepts

Top Five Metrics for Workforce Analytics. by Human Capital Management Institute and HumanConcepts Top Five Metrics for Workforce Analytics by Human Capital Management Institute and HumanConcepts Introduction Over the past few years, organizations have done an unprecedented amount of restructuring,

More information

Driving the Business Forward with Human Capital Management. Five key points to consider before you invest

Driving the Business Forward with Human Capital Management. Five key points to consider before you invest Driving the Business Forward with Human Capital Management Five key points to consider before you invest For HR leaders to contribute to the business successfully, they need HR solutions with the right

More information

Improve Sales Performance

Improve Sales Performance Improve Performance by Investing In Talent Management Competitive compensation programs have their place in motivating sales teams, but not all sales force performance problems can be solved with money.

More information

Consulting Services Portfolio IT SERVICES PROVIDER

Consulting Services Portfolio IT SERVICES PROVIDER Consulting Services Portfolio IT SERVICES PROVIDER IT SERVICES PROVIDER Not so long ago, presence at a low cost delivery location was good enough for a company to penetrate and succeed in the IT outsourcing

More information

Managing a Compliance Audit: Best Practices

Managing a Compliance Audit: Best Practices Managing a Compliance Audit: Best Practices Executive Summary As the Department of Labor s Wage and Hour Division steps up its compliance investigations, many organizations face increased risk of scrutiny

More information

Executive Briefing. The Executive s Guide to Employee Assessments

Executive Briefing. The Executive s Guide to Employee Assessments Executive Briefing The Executive s Guide to Employee Assessments . Copyright 2013 by Profiles International. Printed and bound in the United States of America. All rights reserved. No part of the report

More information

DSE HRT Bootcamp HR business Partner

DSE HRT Bootcamp HR business Partner DSE HRT Bootcamp HR business Partner June 2012 1 Agenda 1 2 3 4 The role of the HR Business Partner HR Business Partner the current state Organisational design Lessons learned implementing the HR Business

More information

HR Business Consulting Optimizing your HR service delivery

HR Business Consulting Optimizing your HR service delivery HR Business Consulting Optimizing your HR service delivery NorthgateArinso Business Consulting provides HR executives with unique insight to optimize the cost of HR service delivery, improve employee engagement,

More information

Why some merging companies become synergy overachievers

Why some merging companies become synergy overachievers Why some merging companies become synergy overachievers Some outperformers justify higher targets because they know how to achieve them. By Laura Miles, Adam Borchert and Alexandra Egan Ramanathan in conjunction

More information

Whitepaper. The Missing Piece of Absence Management Turning Data into Dollars

Whitepaper. The Missing Piece of Absence Management Turning Data into Dollars Whitepaper The Missing Piece of Absence Management Turning Data into Dollars EXECUTIVE SUMMARY Liberty Mutual conducted a survey of more than 300 employers to better understand how employers address absence

More information

Overall Labor Effectiveness (OLE): Achieving a Highly Effective Workforce

Overall Labor Effectiveness (OLE): Achieving a Highly Effective Workforce Overall Labor Effectiveness (OLE): Achieving a Highly Effective Workforce A sound measurement framework is something every manufacturer would like to have. Yet today, most measurement systems focus on

More information

Optimizing Rewards and Employee Engagement

Optimizing Rewards and Employee Engagement Optimizing Rewards and Employee Engagement Improving employee motivation and engagement, and identifying the right total rewards strategy to influence workforce effectiveness. Kevin Aselstine, Towers Perrin

More information

The Importance of Total Cost of Ownership: How Midsized Companies Can Find Competitive Advantage

The Importance of Total Cost of Ownership: How Midsized Companies Can Find Competitive Advantage The Importance of Total Cost of Ownership: How Midsized Companies Can Find Competitive Advantage table of contents introduction human capital management five functional pillars their behavior belies their

More information

Sage HRMS. Punching in for Improved Workforce Management: The Top Seven Benefits of an Automated Time and Attendance System

Sage HRMS. Punching in for Improved Workforce Management: The Top Seven Benefits of an Automated Time and Attendance System Sage HRMS Punching in for Improved Workforce Management: The Top Seven Benefits of an Automated Time and Attendance System Table of Contents Introduction... 3 Reliable Accuracy... 3 Increased Productivity...

More information

Recruitment Process Outsourcing:

Recruitment Process Outsourcing: Recruitment Process Outsourcing: What You Should Look for in an RPO Provider James F. McCoy Vice President & RPO Practice Lead It used to be that companies looked exclusively at cost and process to identify

More information

Overview: Developing a WFP Evaluation Plan

Overview: Developing a WFP Evaluation Plan Overview: Developing a WFP Evaluation Plan In putting together your WFP Evaluation Plan, you will map out how you ll actually measure the success of your Workforce Planning the success of both the planning

More information

Using Predictive Analytics To Drive Workforce Optimization. New Insights From Big Data Analysis Uncover Key Drivers of Workforce Profitability

Using Predictive Analytics To Drive Workforce Optimization. New Insights From Big Data Analysis Uncover Key Drivers of Workforce Profitability Using Predictive Analytics To Drive Workforce Optimization New Insights From Big Data Analysis Uncover Key Drivers of Workforce Profitability Using Predictive Analytics To Drive Workforce Optimization

More information

Numbers behind HR. Benchmarking. Workforce analytics

Numbers behind HR. Benchmarking. Workforce analytics Numbers behind HR Benchmarking 7 8 Workforce analytics 8 Workforce Analytics For several years, organizations have focused on the tactical information HR needs, and they ve used technology to drive it.

More information

KRONOS iseries CENTRAL SUITE

KRONOS iseries CENTRAL SUITE KRONOS iseries CENTRAL SUITE Scheduling Solutions Guide Optimize Staff Schedules and Productivity GAIN A COMPETITIVE EDGE with Automated Labor Scheduling Every industry faces changes in business demand

More information

Operations Excellence in Professional Services Firms

Operations Excellence in Professional Services Firms Operations Excellence in Professional Services Firms Published by KENNEDY KENNEDY Consulting Research Consulting Research & Advisory & Advisory Sponsored by Table of Contents Introduction... 3 Market Challenges

More information

Business to business (B2B) corporations with strong cash. Merger and Acquisition Success: The Sales Force Integration Imperative

Business to business (B2B) corporations with strong cash. Merger and Acquisition Success: The Sales Force Integration Imperative S A L ES & M A R K E TING INSIGHTS Merger and Acquisition Success: The Sales Force Integration Imperative Michael B. Moorman and Ladd Ruddell Business to business (B2B) corporations with strong cash reserves

More information

Kronos. Workforce Ready for small and midsize businesses. It s enterprise-class workforce management. Simplified.

Kronos. Workforce Ready for small and midsize businesses. It s enterprise-class workforce management. Simplified. Kronos Workforce Ready for small and midsize businesses It s enterprise-class workforce management. Simplified. How can you best grow in today s tough economic climate? A key strategy in the current economic

More information

#KPMG Ignite. Join the conversation

#KPMG Ignite. Join the conversation #KPMG Ignite Join the conversation Increasing value in supply chain and procurement Mary Hemmingsen Mark Woods Welcome Mary Hemmingsen Partner, Energy Advisory Leader and Global LNG Leader Mark Woods Partner,

More information

Post-merger integration

Post-merger integration Post-merger integration It s never too late to optimize transaction value Prepared by: Greg Maddux, Partner, RSM US LLP greg.maddux@rsmus.com, +1 816 751 1845 Christina Churchill, Manager, RSM US LLP christina.churchill@rsmus.com,

More information

White Paper. Evidence Supports the Positive Impact of Automated Staff-Scheduling Technology in Healthcare

White Paper. Evidence Supports the Positive Impact of Automated Staff-Scheduling Technology in Healthcare White Paper Evidence Supports the Positive Impact of Automated Staff-Scheduling Technology in Healthcare Executive Summary The largest controllable expense in healthcare organizations today is labor. In

More information

BUILDING A BUSINESS CASE FOR PERFORMANCE & DEVELOPMENT PLANNING (PDP) SYSTEMS

BUILDING A BUSINESS CASE FOR PERFORMANCE & DEVELOPMENT PLANNING (PDP) SYSTEMS iedex online ty Ltd ABN 65 081 927 513 BUILDING A BUSINESS CASE FOR ERFORMANCE & DEVELOMENT LANNING (D) SYSTEMS iedex ty Ltd 2/17 Raglan Street South Melbourne VIC 3205 hone : (03) 9696 1222 Fax: (03)

More information

ORACLE HUMAN RESOURCES ANALYTICS

ORACLE HUMAN RESOURCES ANALYTICS ORACLE HUMAN RESOURCES ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Oracle Human Resources Analytics intelligence dashboards provide strategic workforce performance information. Determine key factors

More information

Design Maturity Matrix

Design Maturity Matrix Design Maturity Matrix Your overall design maturity score identifies the level of maturity within your organization. This matrix outlines what different maturity levels may mean for each of the five key

More information

ORGANIZATIONAL CHANGE MANAGEMENT: A PROCESS-DRIVEN APPROACH

ORGANIZATIONAL CHANGE MANAGEMENT: A PROCESS-DRIVEN APPROACH ORGANIZATIONAL CHANGE MANAGEMENT: A PROCESS-DRIVEN APPROACH INTRODUCTION Organizational Change Management is one of the critical success factors of ERP implementations. It helps organizations learn and

More information

Your organization s workforce is likely your largest expense. It s also the driving force behind production and profitability.

Your organization s workforce is likely your largest expense. It s also the driving force behind production and profitability. Your organization s workforce is likely your largest expense. It s also the driving force behind production and profitability. If your workforce isn t logging accurate hours, you may find yourself dealing

More information

Marquee. We provide tools to effectively manage your workforce and improve your bottom line. Managing the Workforce

Marquee. We provide tools to effectively manage your workforce and improve your bottom line. Managing the Workforce Marquee We provide tools to effectively manage your workforce and improve your bottom line. Managing the Workforce Executive Summary OPTIMIZE TODAY S WORKFORCE A n effective workforce management solution

More information

Capturing Synergies during Integration

Capturing Synergies during Integration Advisory Services M&A Integration Capturing Synergies during Integration How to complete the M&A integration process, minimize disruptions, and achieve desired synergies.* The ultimate goal of any merger

More information

Partnering with a Total Rewards Provider

Partnering with a Total Rewards Provider CHAPTER 8 Partnering with a Total Rewards Provider changing market expectations place businesses under constant pressure to raise performance. So all eyes often turn to human resources (HR) to increase

More information

Oracle Buys Eloqua. Adds Leading Modern Marketing Platform to the Oracle Cloud to Help Companies Deliver Exceptional Customer Experiences

Oracle Buys Eloqua. Adds Leading Modern Marketing Platform to the Oracle Cloud to Help Companies Deliver Exceptional Customer Experiences Oracle Buys Eloqua Adds Leading Modern Marketing Platform to the Oracle Cloud to Help Companies Deliver Exceptional Customer Experiences February 8, 2013 1 Cautionary Statement Regarding Forward-Looking

More information

Out Sick: How Employee Absence Hurts Your Bottom Line

Out Sick: How Employee Absence Hurts Your Bottom Line WHITE PAPER Out Sick: How Employee Absence Hurts Your Bottom Line Reduce Costs and Increase Productivity with an Automated Absence Management Solution Imagine a world where all your employees show up for

More information

Resource Article Talent Management: Seven Keys to Success

Resource Article Talent Management: Seven Keys to Success Resource Article Talent Management: Seven Keys to Success Talent management: seven keys to success. Lee Iacocca is quoted as saying In the end, all business operations can be reduced to three words: people,

More information

White Paper. The Hidden Benefits of Human Resource Business Process Outsourcing (HR BPO) SOURCING ANALYTICS

White Paper. The Hidden Benefits of Human Resource Business Process Outsourcing (HR BPO) SOURCING ANALYTICS Helping Companies Optimize Their HR/ Benefits/Payroll Service Partnerships White Paper The Hidden Benefits of Human Resource Business Process Outsourcing (HR BPO) Contents Executive Overview 3 About the

More information

WHERE S THE ROI? Leveraging Benefits Realization Activities to Optimize Your Organization s Investment in ERP Software

WHERE S THE ROI? Leveraging Benefits Realization Activities to Optimize Your Organization s Investment in ERP Software WHERE S THE ROI? Leveraging Benefits Realization Activities to Optimize Your Organization s Investment in ERP Software In today s increasingly competitive business environment, investments in ERP are becoming

More information

HR Function Optimization

HR Function Optimization HR Function Optimization People & Change Advisory Services kpmg.com/in Unlocking the value of human capital Human Resources function is now recognized as a strategic enabler, aimed at delivering sustainable

More information

increased demand for banks to help companies structure their finances. 2016 EXPECTATIONS

increased demand for banks to help companies structure their finances. 2016 EXPECTATIONS Thailand IT WAS A TRANSITIONAL YEAR FOR THAILAND IN 2015 AS COMPANIES FOCUSED ON DRIVING DOWN COSTS DUE TO THE GENERAL SLOWDOWN ACROSS SOUTH- EAST ASIA, HOWEVER RECRUITMENT WILL REMAIN BUOYANT IN 2016.

More information

Effective Scheduling Get The Most Out of Your Time...4. Convert to a Point System a Simple and Effective Employee Productivity Tool...

Effective Scheduling Get The Most Out of Your Time...4. Convert to a Point System a Simple and Effective Employee Productivity Tool... Beyond the Clock Table of Contents Effective Scheduling Get The Most Out of Your Time...4 ACA Compliance with stratustime Time and Attendance Software...5 Convert to a Point System a Simple and Effective

More information

Sage HRMS Automate time and attendance: Seven reasons it makes good sense

Sage HRMS Automate time and attendance: Seven reasons it makes good sense Automate time and attendance: Seven reasons it makes good sense Table of contents Introduction 3 Reliable accuracy 3 Improved regulatory compliance 4 Insight into true labor costs 5 Increased productivity

More information

The Critical Role of the Board of Directors in Acquisitions

The Critical Role of the Board of Directors in Acquisitions The Critical Role of the Board of Directors in Acquisitions Note: This paper originally was published in October 2013 by Transaction Advisors (www.transactionadvisors.com). Many are predicting the M&A

More information

INSURANCE BROKERS AND CONSULTANTS. Merger & Acquisition Services. Pointing you in the Right Direction

INSURANCE BROKERS AND CONSULTANTS. Merger & Acquisition Services. Pointing you in the Right Direction INSURANCE BROKERS AND CONSULTANTS Merger & Acquisition Services Pointing you in the Right Direction TM CONTENTS p.3 p.4 p.5 p.6-7 Defining Due Diligence About Due Diligence Our Process Process Details

More information

WHITE PAPER. Remedy Your Scheduling Pains and Meet Financial, Clinical, and Operational Goals

WHITE PAPER. Remedy Your Scheduling Pains and Meet Financial, Clinical, and Operational Goals WHITE PAPER Remedy Your Scheduling Pains and Meet Financial, Clinical, and Operational Goals Despite healthcare s embrace of cutting-edge clinical technology, it s not uncommon today to find hospital managers

More information

THE NEXT GENERATION OF HR SHARED SERVICES SUBHEADLINE RUNS HERE AND HERE AND HERE AND HERE

THE NEXT GENERATION OF HR SHARED SERVICES SUBHEADLINE RUNS HERE AND HERE AND HERE AND HERE THE NEXT GENERATION OF HR SHARED SERVICES SUBHEADLINE RUNS HERE AND HERE AND HERE AND HERE SAP Executive Insight It s no secret that implementing HR shared services can help organizations generate significant

More information

HR WSQ Qualifications. Certified HR Professional Programmes

HR WSQ Qualifications. Certified HR Professional Programmes Human Resource WSQ HR WSQ Qualifications WSQ ADVANCED CERTIFICATE IN HUMAN RESOURCES 4 core + 4 Elective Units CORE UNITS Analyse and present research information (Level 3) Ensure compliance with relevant

More information

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices HRsmart October 3, 2012 2 Introduction Carl Kutsmode Partner Talent Acquisition Management Consultant with over 18 years

More information

Making the Business Case for HR Investments During Economic Crisis

Making the Business Case for HR Investments During Economic Crisis I D C V E N D O R S P O T L I G H T Making the Business Case for HR Investments During Economic Crisis March 2009 Adapted from Putting Performance at the Hub of the Talent Universe by Lisa Rowan, IDC #214468

More information

Part 3: Business Case and Readiness

Part 3: Business Case and Readiness The Fundamentals of Managed Service Provider (MSP) Programs Part 3 of 3 Part 3: Business Case and Readiness By Jennifer Spicher contents This is the final of a three-part series designed to outline key

More information

Choosing the Right ERP Solution:

Choosing the Right ERP Solution: Choosing the Right ERP Solution: 3 CRITERIA FOR SUCCESS Table of Contents 1 2 Who We Are 3 The Key to Better Business Performance 4 ERP as the Focal Point of Your Business 5 Why Some ERP Solutions Fail

More information

Branch Staffing: Everything has ALREADY changed and this is only. the beginning. CloudCords Forecaster. Save up to $20,000 per branch per year

Branch Staffing: Everything has ALREADY changed and this is only. the beginning. CloudCords Forecaster. Save up to $20,000 per branch per year Branch Staffing: Everything has ALREADY changed and this is only the beginning. CloudCords Forecaster Get out in front of the dramatic changes in customer behavior to align your staff and your budget to

More information

Achieving High Performance: The Value of Benchmarking

Achieving High Performance: The Value of Benchmarking Achieving High Performance: The Value of Benchmarking Now I have the ammunition to foster change. With benchmarking, change agents have the facts they need to convince executives that a transformation

More information

Best Practices in Workforce Demand Forecasting

Best Practices in Workforce Demand Forecasting Best Practices in Workforce Demand Forecasting The Vision for Intelligent Performance TM In 1997, Dr. Jac Fitzenz published the book The Eight Practices of Exceptional Companies based on his studies at

More information

Strategic Advisory Service

Strategic Advisory Service Strategic Advisory Service Helping Clients through Transactions and Transition Accelerating your vision Strategic Advisory Service 2 mergers acquisitions divestments listings However good your senior management

More information

IAOP: Creating Sustainable value in Outsourcing Klaus Koefoed

IAOP: Creating Sustainable value in Outsourcing Klaus Koefoed IAOP: Creating Sustainable value in Outsourcing Klaus Koefoed April 28 th 2010 Copyright 2009 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

More information

Calculating the return on your investment in background checks

Calculating the return on your investment in background checks A STERLINGBACKCHECK WHITE PAPER Calculating the return on your investment in background checks The true cost and financial rewards Introduction IS THERE VALUE? The sheer number of employers using background

More information

Strategic Business Intelligence for HR: 6 HR Metrics No Executive Should Be Without

Strategic Business Intelligence for HR: 6 HR Metrics No Executive Should Be Without Strategic Business Intelligence for HR: 6 HR Metrics No Executive Should Be Without By analyzing and reporting on the full range of human capital management (HCM) data, business intelligence (BI) uncovers

More information

Global Talent Management and Rewards Study

Global Talent Management and Rewards Study Global Talent Management and Rewards Study At a Glance Overview The 2014 Global Talent Management and Rewards Study provides an in-depth look at the practices and concerns of organizations around the globe.

More information

Commonwealth of Puerto Rico Tax Reform Assessment Project

Commonwealth of Puerto Rico Tax Reform Assessment Project Commonwealth of Puerto Rico Tax Reform Assessment Project Readiness for Change May 30, 2014 Table of Contents 1 Introduction 3 2 Key Elements Required for a Successful Change Management Transformation

More information

Finance Function Transformation

Finance Function Transformation www.pwc.com Finance Function Transformation What defines a high performing finance function? World class is often (mis) represented as lowest cost. Although the cost of finance as a proportion of revenue

More information

White Paper Preparing Your Contact Centers for the Customer Experience Tsunami. Transforming Passion into Excellence

White Paper Preparing Your Contact Centers for the Customer Experience Tsunami. Transforming Passion into Excellence Preparing Your Contact Centers for the Customer Experience Tsunami Executive Summary Recently, Gartner surveyed 315 international companies with revenues of at least $500 million across the financial services,

More information

structures stack up Tom McMullen

structures stack up Tom McMullen Making sure your organization structures stack up October 21, 2009 Tom McMullen Building effective organizations Trends in organization design Optimizing Focusing resources and reducing headcounts Removing

More information

Mergers and Acquisitions Operational Synergies Perspectives on the Winning Approach

Mergers and Acquisitions Operational Synergies Perspectives on the Winning Approach Mergers and Acquisitions Operational Synergies Perspectives on the Winning Approach Part 1 of the Miniseries on Mergers and Acquisitions Operational Synergies Mergers and Acquisitions Operational Synergies

More information

The Role of HR in Strategic Planning

The Role of HR in Strategic Planning The Role of HR in Strategic Planning This article is featured in the Fall 2008 Special Issue of PIHRASCOPE, a publication of the Professionals in Human Resources Association (PIHRA), which is the largest

More information

Talent DNA that drives your business

Talent DNA that drives your business Talent DNA that drives your business Align your talent DNA and business strategy to achieve real success Accelerate your business with a strategic HCM solution that turns your human capital investment

More information

Audit Readiness Lessons Learned

Audit Readiness Lessons Learned Audit Readiness Lessons Learned Four Tips for Achieving a Smooth Audit It seems obvious: Prepare well and prepare ahead of time and the year-end audit does not have to be the painful experience most organizations

More information

Jason Pearce and Bernadette Resnik

Jason Pearce and Bernadette Resnik Strategies for Merging The critical role that records play in business operations demands that acquired records be thoroughly assessed and their integrity assured before their conversion and deployment

More information

The Total Financial Impact of Employee Absences. Survey Highlights

The Total Financial Impact of Employee Absences. Survey Highlights The Total Financial Impact of Employee Absences Survey Highlights October 2008 Introduction The full cost of employee absences is very significant, amounting to 36% of payroll, according to the results

More information

NAG. By-standers in the global war for talent? Finnish and Global Executives Assessments of Their Talent Management Practices

NAG. By-standers in the global war for talent? Finnish and Global Executives Assessments of Their Talent Management Practices By-standers in the global war for talent? Finnish and Global Executives Assessments of Their Talent Management Practices By Boris Groysberg and Kalle Heikkinen NAG STRATEGY & TRANSACTIONS About the Survey

More information

A CFO s Guide to Creating a High Performance Organization: Workforce Management Best Practices

A CFO s Guide to Creating a High Performance Organization: Workforce Management Best Practices A CFO s Guide to Creating a High Performance Organization: Workforce Management Best Practices Performance-driven organizations leverage their workforces to realize a higher return on investment, increased

More information

ADP TotalSource A Trusted HR Advisor for You and Your Business Clients

ADP TotalSource A Trusted HR Advisor for You and Your Business Clients ADP TotalSource A Trusted HR Advisor for You and Your Business Clients HR. Payroll. Benefits. Add Value and Strengthen Client Relationships Your CPA firm continuously adds value to your business clients

More information

The Saratoga Review. Saratoga Human resource services. Newsletter Issue: February 2009. In this issue. What s happening at PwC Saratoga 1

The Saratoga Review. Saratoga Human resource services. Newsletter Issue: February 2009. In this issue. What s happening at PwC Saratoga 1 Saratoga Human resource services The Saratoga Review Newsletter Issue: February 2009 In this issue What s happening at PwC Saratoga 1 Results from 2008/2009 US Human Capital Effectiveness Report Part 4

More information

IDC Abordagem à Implementação de Soluções BPM

IDC Abordagem à Implementação de Soluções BPM IDC Abordagem à Implementação de Soluções BPM 30 de Setembro de 2008 HP Portugal Consulting & Integration 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change

More information

The Talent Management Life Cycle Process

The Talent Management Life Cycle Process The Talent Management Life Cycle Process Organizational Plan Recruiting Plan Development Plan Retention Plan Assessment Plan The Talent Management Life Cycle Process Every organization struggles with the

More information

IT Cost Reduction. Doing More with Less. Anita Ballaney, Vishwanath Shenoy, Michael Gavigan. Strategic IT cost reduction - Doing More with Less

IT Cost Reduction. Doing More with Less. Anita Ballaney, Vishwanath Shenoy, Michael Gavigan. Strategic IT cost reduction - Doing More with Less IT Cost Reduction Doing More with Less Anita Ballaney, Vishwanath Shenoy, Michael Gavigan Strategic IT cost reduction - Doing More with Less The current economic climate will force all businesses to thoroughly

More information

Comprehensive. Absence Management

Comprehensive. Absence Management Emerging Solutions Absence Management Comprehensive Absence Management Integrating Data, Design and Delivery with a 360º Approach Introduction Many organizations are feeling the sting of excessive absences

More information

The hidden reality of payroll & HR administration costs

The hidden reality of payroll & HR administration costs The hidden reality of payroll & HR administration costs Exploring hidden cost drivers and characteristics of cost-effective organizations January 2011 Contents Executive overview 1 Methodology 3 Key findings

More information

Pursuing Magnet Designation

Pursuing Magnet Designation WHITE PAPER Pursuing Magnet Designation Nursing Excellence Retains Nurses and Communicates Quality to Patients As an aging population and an aggressive rise in chronic diseases create an increasing demand

More information

Guide To Employee Onboarding Programs. How To Engage New Hires From Day One

Guide To Employee Onboarding Programs. How To Engage New Hires From Day One Guide To Employee Onboarding Programs How To Engage New Hires From Day One The business environment moves fast. It is constantly evolving. New technologies are introduced, processes are optimized, and

More information

Process-Centric Back Office Transformation

Process-Centric Back Office Transformation Industry Insights Banking Process-Centric Back Office Transformation Executive Summary By driving back-office efficiency, banks and other financial institutions seek to lower expenses and reduce business

More information

Welcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and

Welcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and Welcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and organizations business needs. 1 After completing this lesson, you

More information