SAP ON-SHELF-AVAILABILITY Providing real-time alerts for out-of-shelf situations

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1 SAP ON-SHELF-AVAILABILITY Providing real-time alerts for out-of-shelf situations RCTG Retail DO BUSINESS BETTER

2 THE RIGHT PRODUCT IN THE RIGHT PLACE AT THE RIGHT TIME In a customer-centric and hyper-competitive business environment, one of the biggest challenges retailers face is the task of effective inventory management. Retailers can be burdened with lost sales opportunities because of an out of stock situation or because of the inability of the store associate to locate them quickly and in time. SAP On-Shelf-Availability, a mobile ipad based solution, provides real-time visibility to on-shelf inventory situations in retail stores, and enables store associates to take immediate actions to prevent lost sales. PROACTIVELY MANAGE ON-SHELF AVAILABILITY SAP On-Shelf-Availability solution, which provides visibility to on-shelf inventory situations in retail stores, can be used to detect and visualize situations in real time and take immediate actions to prevent further loss in sales. This tool will tell the user which department and shelf location to go to directly, saving hours of stock verification time on a daily basis. It can be used to analyze patterns of out-of-shelf situations to proactively prevent them in the future. ENABLING SMARTER STORE ASSOCIATES Retailers can send real-time alerts to store associates for products that may have issues with the help of SAP On-Shelf-Availability Store Associate mobile app for ipad. Store associates in different departments can respond to these alerts quickly by either refilling the shelf with products or triggering follow-on activities. Key Features of Store Associate App Identify departments/sub-departments with products having issues Sort and filter alerts to prioritize critical items Flag items that can be immediately refilled from a local shelf or drawer Flag products for follow-on activities, such as entering damaged quantities, and reporting products as out-of-stock Please scan to read more

3 EMPOWERING STORE MANAGERS Retailers can gain insight into how many products have issues on a weekly, daily, and hourly basis with the SAP On-Shelf-Availability Store Manager mobile app for ipad. Store managers can view details on how store associates resolved each of the issues using the SAP On-Shelf-Availability Store Associate mobile app. Store managers can use this information to optimize resource scheduling, inventory management and planning. Key Features of Store Manager App View weekly statistics for products with issues by departments Drill down to daily and hourly views Access details of how store associates using the SAP On-Shelf- Availability Store Associate mobile app resolve issues Gain insights on how vendors poor store processes, and employee performance may be affecting in the store ON-SHELF-AVAILABILITY APP SNAPSHOTS

4 BUSINESS BENEFITS SAP On-Shelf-Availability solution enables great benefits for the retailer by providing valuable insights on on-self availability issues to store associates and managers. Some of the benefits include: Optimized for the retailer High transparency of situations for regular and promotional products Increased customer satisfaction and sales Proactive prediction of on-self availability issues: Employees can catch out-of-shelf situations before they become critical DELIVERING GREAT VALUE FOR RETAILERS SAP On-Shelf-Availability solution helps store managers and VP-Sales analyze at the aggregate level to detect patterns of occurrence (e.g. weekdays, categories, daytime, etc.), analyze root causes, and take corrective measures to prevent them from happening in the future. Store associates can detect in real time for promotional and non-promotional products, respond directly, & take corrective actions Perpetual inventory at the store level is not a pre-requisite but can be used to provide additional information to analyze root causes Helps store managers to optimize resource deployment

5 About Wipro Technologies Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner s approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 135,000 employees and clients across 54 countries. For more information, please visit For more information, please contact us at info@wipro.com DO BUSINESS BETTER NYSE:WIT OVER 135,000 EMPLOYEES 54 COUNTRIES CONSULTING SYSTEM INTEGRATION OUTSOURCING Wipro Technologies, Doddakannelli, Sarjapur Road, Bangalore , India Tel: +91 (80) , Fax: +91 (80) WIPRO TECHNOLOGIES 2012 No part of this booklet may be reproduced in any form by any electronic or mechanical means (including photocopying, recording and printing) without permission in writing from the publisher, except for reading and browsing via the world wide web. Users are not permitted to mount this booklet on any network server. IND/RB/DEC2012- JAN2013