CITY OF CORONADO SEWER SYSTEM MANAGEMENT PLAN

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1 CITY OF CORONADO SEWER SYSTEM MANAGEMENT PLAN June 2009 Prepared For: The City of Coronado Public Services 101 B Avenue Coronado, California Prepared By: 9275 Sky Park Court, Suite 200 San Diego, California PBS&J Project No.:

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3 Certification I certify under penalty of law that this Sewer System Management Plan, and the subparts contained herein, comply with the requirements set forth in the General Waste Discharge Requirements for Sanitary Sewer Systems, Order No DWQ, within the time frames identified in the schedule provided in the Waste Discharge Requirements and as amended by a Memorandum of Agreement executed on June 27, 2006 between the Executive Director of the State Water Resources Control Board and the California Water Environment Association. I further certify that this document and all attachments were prepared under the City of Coronado s direction and supervision in accordance with its policies and procedures to assure that qualified personnel properly provided, evaluated, and incorporated the information reflected in this document, that the information included in this document is, to the best of my knowledge and belief, true, accurate, and complete, and that this document has been duly presented to and approved by the City Council on the day of,. Scott Huth Director of Public Services Date i City of Coronado Sewer System Management Plan June 2009

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5 Acknowledgements The following individuals contributed to the compilation of this document. City of Coronado Scott Huth Kim Godby Ed Walton Jim McGrath Steve Rollins Jorge Ramirez Director of Public Services Public Services Supervisor City Engineer / Engineering Director / Project Development Director Wastewater Operations Lead Pump Mechanic Wastewater Operations Maintenance Worker III Storm Drain Operations Maintenance Worker III Leslie Higginbotham Management Assistant PBS&J Dean J. Gipson Cynthia S. Peraza Tim Huntley Technical Advisor/Quality Assurance Project Manager GIS Support iii City of Coronado Sewer System Management Plan 2009

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7 Table of Contents Certification... i Acknowledgements... iii Acronyms... ix Executive Summary...ES-1 Chapter 1 Introduction Service Area and Sewer System Waste Discharge Requirements Purpose SSMP Elements and Organization Chapter 2 Goals and Objectives Regulatory Requirements for Goals Element Goals for City System Maintenance and Management Chapter 3 City Organization and Communication Regulatory Requirements for the Organization and Communication Element Discussion on Organizational Structure Governance Wastewater Maintenance Organization Description of General Responsibilities Authorized Representative City Communication Structure for Collection System Issues SSMP Communication Structure SSO Response and Communication Structure Summary and Continuing Efforts Chapter 4 Legal Authority Regulatory Requirements for Legal Authority Provisions Background for Legal Authority Summary and Evaluation of the City s Existing Legal Authority Prevention of Illicit Discharges Proper Connections and Construction Accessibility for Maintenance, Inspection, and Repair Limit Fats, Oils, and Grease Discharge Violation Enforcement Chapter 5 Operation and Maintenance Program Regulatory Requirements for Operation and Maintenance Program City s Operation and Maintenance Program Discussion of Regulatory O&M Components Sanitary Sewer System Mapping v City of Coronado Sewer System Management Plan 2009

8 Table of Contents Preventive Maintenance Program Sanitary Sewer System Inspection and Condition Assessment Program Training Program Equipment and Replacement Part Inventories Chapter 6 Design and Performance Provisions Regulatory Requirements for Design and Performance Element Discussion on Design and Performance Provisions Conclusion Chapter 7 Sanitary Sewer Overflow Response Plan Regulatory Requirements for Overflow Emergency Response Plan Discussion of Overflow Emergency Response Plan SSO Notification Procedures SSO Response Procedures for Prompt Notification of Regulatory Agencies Training of Appropriate Staff and Contractor Emergency Procedures and Response Activities SSO Prevention and Containment Chapter 8 Fats, Oils, and Grease Control Program Regulatory Requirements for a FOG Control Program Discussion of FOG Control Program Public Education Program Disposal of FOG Legal Authority to Prohibit Discharges Requirements for Installation of Pretreatment Devices Facility Inspection Maintenance Schedule for High Frequency Maintenance Locations Development and Implementation of Source Control Measures Chapter 9 System Evaluation and Capacity Assurance Plan Regulatory Requirement for System Evaluation and Capacity Assurance Plan Discussion on System Evaluation and Capacity Assurance Plan Recommendations for Capacity Assurance Plan Chapter 10 Monitoring, Measurement, and Program Modifications Regulatory Requirements for Monitoring, Measurement, and Program Modifications Discussion of Monitoring, Measurement, and Program Modifications Maintain Information Pertaining to SSMP Activities Monitor and Measure SSMP Elements Assessment of Preventive Maintenance Program Update Program Elements Identify and Illustrate SSO Trends SSMP Modifications vi

9 Chapter 11 SSMP Program Audits Regulatory Requirements for SSMP Program Audits Discussion of SSMP Program Audits Chapter 12 Public Education and Outreach Regulatory Requirements for Public Education and Outreach Discussion of Public Education and Outreach Public Education and Outreach Media Figures Figure 1-1 City of Coronado Figure 3-1 City Organizational Chart Figure 3-2 Organizational Chart of Positions Supporting the Sanitary Sewer System Figure 3-3 Communication Plan and SSMP Responsibilities Tables Table ES-1 WDR Requirements and Chapter Location...ES-1 Table 9-1 Estimated Wastewater Flows Table 9-2 Unit Generation Rates and Population Densities Table 9-3 Inventory of Work Completed Appendices Appendix A City of Coronado Municipal Code Appendix B City of Coronado Operation and Maintenance Program Appendix C City of Coronado Annotations to San Diego Regional Standard Drawings Appendix D City of Coronado Standard Special Provisions for Permit Construction Appendix E City of Coronado Sanitary Sewer Overflow Response Plan Appendix F City of Coronado Fats, Oils, and Grease Control Program Appendix G Public Outreach vii City of Coronado Sewer System Management Plan June 2009

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11 Acronyms BMP CCTV CIP City CIWQS CWA CWEA DEH EPA FEWD FOG FSE GIS GPD GPM GPS Greenbook HFML I/I LRO MGD MRP NAB NASNI NPDES Best Management Practices Closed Circuit Television Capital Improvement Program City of Coronado California Integrated Water Quality System Clean Water Act California Water Environment Association Department of Environmental Health (County of San Diego) Environmental Protection Agency Food Establishment Waste Discharge Fats, Oils, and Grease Food Service Establishment Geographic Information System Gallons per Day Gallons per Minute Global Positioning System Standard Specifications for Public Works Construction High Frequency Maintenance Location Inflow and Infiltration Legally Responsible Official Million Gallons per Day Monitoring and Reporting Program Naval Amphibious Base Naval Air Station North Island National Pollutant Discharge Elimination System ix City of Coronado Sewer System Management Plan June 2009

12 Acronyms O&M POTW SDRSD SDRWQCB SSD SSMP SSO SSORP SWRCB WDRs Operation and Maintenance Publicly Owned Treatment Works San Diego Regional Standard Drawings San Diego Regional Water Quality Control Board Security Signal Device Sewer System Management Plan Sanitary Sewer Overflow Sanitary Sewer Overflow Response Plan State Water Resources Control Board Waste Discharge Requirements x

13 Executive Summary On May 2, 2006, the State Water Resources Control Board (SWRCB) adopted Order Number DWQ, the Waste Discharge Requirements (WDRs), which requires all federal and state agencies, municipalities, counties, districts, and other public entities that own or operate a wastewater collection system greater than one mile in length to develop and implement a system specific Sewer System Management Plan (SSMP). An SSMP must document how an agency manages its wastewater collection system. Each agency must present the SSMP to its governing body at a public meeting prior to certifying the document. The City of Coronado must certify its SSMP on or before August 2, This SSMP, prepared by the City of Coronado in compliance with the requirements of the WDRs, documents the City s system specific plans and programs to operate, maintain, and manage its wastewater collection system. Goals of the SSMP include: Minimizing the frequency and impact of sanitary sewer overflows (SSOs); Effectively and efficiently mitigating the impacts of SSOs should they occur; Providing adequate sewer capacity to convey peak flows; Maintaining and improving the condition of the collection system infrastructure to provide continual reliable service; and Engaging and educating the public regarding programs and issues related to the wastewater collection system. Table ES-1 includes a summary of the mandatory components required by the WDRs and included in City s SSMP. Table ES-1 WDR Requirements and Chapter Location WDR Element Element Description Chapter (i) Goals and Objectives 2 (ii) Organization and Communication 3 (iii) Legal Authority 4 (iv) Operation and Maintenance Program 5 (v) Design and Performance Provisions 6 (vi) Overflow Emergency Response Plan 7 (vii) Fats, Oils, and Grease (FOG) Control Program 8 (viii) System Evaluation and Capacity Assurance Plan 9 (ix) Monitoring, Measurement and Plan Modifications 10 (x) SSMP Program Audits 11 (xi) Public Outreach Program 12 ES-1 City of Coronado Sewer System Management Plan June 2009

14 Executive Summary Each element of the SSMP is described in detail in the corresponding chapter shown in Table ES-1. Plans in support of the City s effort to meet the state requirements and formally document its current efforts are included in the appendices. The plans include detailed information regarding City s specific policies and procedures to reduce SSOs and manage the wastewater collection system. The plans are included as appendices to facilitate implementing updates to the various programs as they are implemented, refined, and modified. This document satisfies the WDRs requirement to complete an SSMP. ES-2

15 Chapter 1 Introduction This Sewer System Management Plan (SSMP) has been prepared in compliance with the requirements of the State Water Resources Control Board (SWRCB), Order DWQ, Statewide General Waste Discharge Requirements (WDRs) for Sanitary Sewer Systems. The goal of the WDRs is to provide a consistent statewide approach for reducing Sanitary Sewer Overflows (SSOs). This chapter includes a brief overview of the City of Coronado s (City) service area and sanitary sewer system, a summary of the regulations that serve as the impetus for the development of this SSMP, and the purpose and organization of this SSMP. 1.1 Service Area and Sewer System The City of Coronado is located on a peninsula on the western side of San Diego Bay. The City serves a population of approximately 26,500 customers within a 13.5 square mile area. The City has numerous hotels and motels, including the Hotel Del Coronado, and experiences a large tourist population, especially during the summer months, as well as a large daytime workforce to support the navy base. The City s commercial area is primarily located along Orange Avenue, and includes small retail shops and restaurants. Shown in Figure 1-1 is the City s boundary. The City s wastewater collection system consists of approximately 45 miles of gravity and pressurized pipelines, approximately 750 manholes, and sixteen (16) pump stations. On average, the City, which is considered built-out, transfers approximately 3.2 million gallons per day (MGD) of sewage, including sewage flows from the two navy bases, the Naval Amphibious Base (NAB) and the Naval Air Station North Island (NASNI). Although the NAB and NASNI own and operate independent sewage facilities, they contract with the City to convey the flows through the City s system to the Transbay Pump Station from where it is pumped to the City of San Diego s Metropolitan wastewater collection system and conveyed to the Point Loma Wastewater Treatment Plant. 1.2 Waste Discharge Requirements On May 2, 2006, the SWRCB adopted Order DWQ, the Statewide General Waste Discharge Requirements for Sanitary Sewer Systems, which requires all federal and state agencies, municipalities, counties, districts, cities, and other public entities that own or operate a sanitary sewer system greater than one mile in length to comply with the elements of the WDRs. The WDRs serve to provide a unified statewide approach for reporting and tracking SSOs, establishing consistent and uniform requirements for SSMP development and implementation, establishing consistency in reporting, and facilitating consistent enforcement for violations. On June 27, 2006, the Executive Director of the SWRCB executed a memorandum of agreement with the California Water Environment Association (CWEA), outlining a strategy and time schedule for CWEA to provide training on the (1) adoption of the program, (2) SSO database electronic reporting, and (3) SSMP development. This agreement also extended the completion dates for most tasks by six (6) months from the dates shown in the adopted WDRs. 1-1 City of Coronado Sewer System Management Plan June 2009

16 Introduction Figure 1-1 City of Coronado 1-2

17 The WDRs include directives for owners and operators of sanitary sewer systems to demonstrate adequate and efficient management, operation, and maintenance of the sanitary sewer system. Generally, the WDRs require that: a) In the event of an SSO, all feasible steps be taken to control the released volume and prevent untreated wastewater from entering storm drains, the bay and ocean, etc. b) If an SSO occurs, it must be reported to the SWRCB using California Integrated Water Quality System (CIWQS), the online reporting system developed by the SWRCB. The City completed its enrollment into the program and the demographic questionnaire, and electronic reporting commenced in November c) An SSMP with all mandatory elements be developed and approved by the governing body that owns or is responsible for the operation of the sanitary sewer system. The SSMP must include provisions to provide proper and efficient management, operation, and maintenance of the sanitary sewer system. This document includes an Operation and Maintenance Program; a Fats, Oils, and Grease Control Program; a Sanitary Sewer Overflow Response Plan; and a System Evaluation and Capacity Assurance Plan as well as the remaining components which comprise a comprehensive SSMP. The completion dates for each mandatory element are determined according to the size of population served by the federal and state agencies, municipalities, counties, districts, cities, and other public entities that own or operate a sanitary sewer system. Based on an estimated population of approximately 26,500 customers, the City must comply with the schedule provided for agencies that serve a population between 10,000 and 100, Purpose The City recognizes the importance of preventing sewage spills not only to safeguard public health and safety, but to protect of our surrounding waters and the overall environment. This SSMP is designed to ensure continuous improvement in system performance, response, monitoring, data recording, and documentation for future system assessments. The City considers the completeness and practicality of the SSMP a critical component for its long range plans to comply with all applicable regional, State, and Federal requirements under the Clean Water Act (CWA), the San Diego Regional Water Quality Control Board and the WDRs. This document provides a summary of the action plan implemented by the City to comply with the sanitary sewer system requirements imposed by the WDRs and other governing agencies. It also includes the specific details of the activities and procedures that City staff follows to implement the various programs encompassed in its overall efforts to efficiently manage, operate, and maintain its sanitary sewer system and facilitate the reduction and potential elimination of SSOs. 1.4 SSMP Elements and Organization This SSMP includes detailed information demonstrating the City s efforts to comply with each of the mandatory and applicable elements required for its SSMP. The organization of this 1-3 City of Coronado Sewer System Management Plan June 2009

18 Introduction document is consistent with the SWRCB guidelines and includes the following eleven (11) mandatory WDR elements: I. Goals II. Organization III. Legal Authority IV. Operation and Maintenance Program V. Design and Performance Provisions VI. Overflow Emergency Response Plan VII. Fats, Oils, and Grease Control Program VIII. System Evaluation and Capacity Assurance Plan IX. Monitoring, Measurement and Plan Modifications X. SSMP Program Audits XI. Communication Program Supporting information for each element is included in an appendix associated with the chapter, as applicable. Generally, information expected to require updates are included in appendices. 1-4

19 Chapter 2 Goals and Objectives The following sections include a summary of the City s goals that reflect its commitment to continue its effort towards ensuring the effective and efficient management, operation and maintenance of the sanitary sewer system. 2.1 Regulatory Requirements for Goals Element This first element of an SSMP requires that the City institute goals to properly manage, operate, and maintain all parts of the sanitary sewer system. Establishing goals allows the City to manage its sanitary sewer system to achieve its ultimate goal of reducing and preventing SSOs and to properly mitigate any SSOs that may occur. To achieve the goals established by the City, it becomes imperative for City staff to consistently maintain quality working procedures and continue efforts towards identifying and implementing improvements in managing the sanitary sewer system. The WDRs require that the City, at a minimum, develop goals that incorporate and achieve the following: Properly manage, operate, and maintain all parts of the sanitary sewer system; Provide adequate capacity to convey peak flows; Minimize the frequency and volume of SSOs; Mitigate the impacts of SSOs if they occur; Inform and educate the public on programs, projects, and issues related to the sanitary sewer system; and Properly implement regulatory notification and reporting requirements. 2.2 Goals for City System Maintenance and Management The City has establish several internal core objectives to allow City staff to focus on complying with the WDRs, and to developing and implementing strategies and procedures to achieve successful overall management and maintenance of the sanitary sewer system. Goals promote unified efforts towards implementing improvements as they affect the operations, maintenance, and management of the sanitary sewer system. They also reflect performance, safety, levels of service, resource use, and other criteria. The City s ultimate goals include operating and maintaining all portions of the City s sanitary sewer system to minimize the potential for SSOs and to quickly and effectively mitigate the impacts associated with an SSO if it were to occur so as to protect life, environment, and property while adhering to regulatory requirements. To achieve these goals, the City s SSMP includes methods for ensuring that adequate capacity to convey the peak wastewater flows is 2-1 City of Coronado Sewer System Management Plan June 2009

20 Goals and Objectives provided and that comprehensive procedures are established to meet all applicable regulatory notification and reporting requirements. The goals of the City are summarized in the following paragraph: The goal of the City is to provide safe, effective, and efficient operation of the City s wastewater collection and conveyance system through: Proper management, operation, and maintenance of all parts of the system; Reduced occurrences of, and potential for, SSOs; An effective Fats, Oils, and Grease Control Program; Assurance of adequate capacity to convey peak wastewater flows; A current long-range planning and improvement plan; Compliance with all regulatory requirements; Protection of the public s health and safety; Effective public information and education efforts; and Protection of the environment. 2-2

21 Chapter 3 City Organization and Communication An organizational chart for the City s Public Services Division serves to identify the administrative, maintenance, and management positions responsible for implementing, managing, and updating the overall measures included in this SSMP. This chapter identifies the City staff who is responsible for implementing the plans and procedures included in the SSMP, responding to SSO events, and meeting the SSO reporting requirements. The communication plan that accompanies the organizational chart serves to define the role of each position to ensure that all elements of this SSMP are addressed on a regular basis and that all appropriate staff is properly informed. A specific response and notification plan to document the SSO emergency response and reporting procedures was developed and is included in the City of Coronado Sanitary Sewer Overflow Response Plan (SSORP) included in Appendix E. The response procedure identifies the staff positions responsible for managing the SSO response, investigating the SSO cause, and reporting the SSO to the appropriate parties. The SSORP also includes a consolidated list of contact information of key personnel and contractors available to respond to SSOs. The sequence of communication for reporting SSOs, and the appropriate agencies to be notified, is also included. 3.1 Regulatory Requirements for the Organization and Communication Element It is required that the City s SSMP clearly identify the staff responsible for implementing measures outlined in this SSMP. The WDRs require that the City identify the following: a) The name of the responsible or authorized representative; b) The names and telephone numbers for management, administrative, and maintenance positions responsible for implementing specific measures of the SSMP program. The SSMP must identify lines of authority through an organization chart or similar document with a narrative explanation; and c) The chain of communication for reporting SSOs, from receipt of a complaint or other information, including the persons responsible for reporting SSOs to the State and Regional Water Board and other agencies if applicable (such as County Health Officer, County Environmental Health Agency, and/or State Office of Emergency Services). 3.2 Discussion on Organizational Structure The City s organizational structure for Public Services Operation and Maintenance Services Division, which is primarily responsible for implementing and overseeing the SSMP and the related plans and procedures, is described in the following sections. Additionally, the general responsibilities of the personnel and chain of communication are included. 3-1 City of Coronado Sewer System Management Plan June 2009

22 City Organization and Communication Governance The City s elected governing body is composed of a City Council consisting of four (4) elected council members and the City s Mayor. Each member is elected to a four-year term, with terms overlapping. The City Council develops the policies of the City and is responsible for appointing a City Manager to oversee the daily operations of the City. The City Manager is directly responsible to the City Council for the administration and daily operations of all City functions. The City Council must accept the completed SSMP and ultimately share the responsibility in ensuring the efficient and effective management of the sanitary sewer system. The City s Legally Responsible Official (LRO) certifies the completion of the document through the online certification process. The City Manager oversees seven (7) departments including Administrative Services/City Clerk, Community Development/Redevelopment, Police Services, Fire Services, Library Services, Golf Course Operations and Maintenance (O&M), and Recreation Services. Under policy direction of the City Manager, the Assistant City Manager oversees the Engineering/Project Development and the Public Services Departments. Figure 3-1 illustrates the overall organizational chart for the City. Highlighted on Figure 3-1 is the department of Public Services as it is primarily responsible for ensuring the elements of the SSMP are implemented. Within the Public Services Department, there are nine (9) Divisions including: Administration Parks/Trees Fleet Facilities Beach Streets Wastewater Operations and Maintenance Storm Drain Operations and Maintenance, and Solid Waste/Recycling. The Engineering/Project Development Department, which includes four (4) divisions including Engineering and Special Projects, Capital Improvement Program (CIP) Management, Wastewater Improvements, and Storm Drain Improvements, will also be assisting the Department of Public Services with implementing several components of the SSMP. 3-2

23 City Council City Manager Figure 3-1 City Organizational Chart Administrative Services/ City Clerk Assistant City Manager Community Development/ Redevelopment Engineering/Project Development Public Services Police Services Engineering & Special Projects Administration Fire Services CIP Management Parks/Trees Library Services Golf Course Services Wastewater Improvements Storm Drain Improvements Beach Fleet Facilities Recreation Services Streets Wastewater O&M Storm Drain O&M Solid Waste/Recycling

24 City Organization and Communication Wastewater Maintenance Organization The Director of Engineering, reports directly to the Assistant City Manager and oversees four (4) divisions which include Engineering and Special Projects, CIP Management Wastewater Improvements and Storm Drain Improvements. Additionally, the Director of Public Services reports directly to the Assistant City Manager and oversees nine (9) divisions including Parks/Trees, Fleet, Facilities, Beach, Streets, Wastewater Operations and Maintenance, Storm Drain Operations and Maintenance, and Solid Waste/Recycling. Within the Wastewater Operations and Maintenance Division, there are eight (8) staff positions identified and currently staffed. In addition to the staff within the Wastewater Operations and Maintenance Division, staff from the other Public Services Divisions and the Engineering/Project Development Department provide some staff time in support of the Wastewater Operations and Maintenance Division. The organizational chart presented in Figure 3-2 shows the departments, division, and positions identified within the City s current organization that are, or will be, responsible for concurrently implementing and managing various components of plans and procedures required to satisfy the elements of the SSMP. Highlighted on the organizational chart are the current fiscal year s budgeted positions in the Wastewater Operations and Maintenance Division which will be primarily responsible for operating and maintaining the sanitary sewer system. The boxes shown in dashed lines identify divisions that provide some day-to-day support of the sanitary sewer system, but these divisions also have other, unrelated duties. Examples of functions provided by these divisions include engineering and system mapping assistance, permit oversight and possible construction support. As well, the Streets Division provides assistance with traffic control and heavy equipment support. As the various elements of the SSMP are implemented, the organizational chart will be revised to reflect the updated key staff positions, responsibilities between the departments and divisions that support the activities performed by the Wastewater Operations and Maintenance Division, changes in the restructuring of chains-of-command made to better align responsibilities and the ability of staff to comply with the WDRs, and to include changes and additions to positions for activities needed to successfully implement the SSMP. 3-4

25 Figure 3-2 Organizational Chart of Positions Supporting the Sanitary Sewer System Mayor and City Council Members (5) City Manager Assistant City Manager WW = wastewater Primary responsibility for the wastewater collection system Currently providing support services Director of Engineering & Project Development Director of Public Services/Legally Responsible Officer Management Assistant Principal Engineer (1) Capital Projects Manager (1) Public Services Supervisor (Streets/WW/Storm Drain) Beach/Fleet/ Facilities Supervisor Parks/Trees Supervisor Management Analyst WW Lead Pump Mechanic (1) Electrician (1) WW Maint. Worker III (1) WW Maint. Worker II (4) Seasonal Assistant (1)

26 City Organization and Communication Description of General Responsibilities The following information provides a brief summary of the roles and responsibilities for City staff supporting the sanitary sewer system as illustrated in Figure 3-2. City Manager Under the policy direction from City Council, the City Manager plans, directs, manages and oversees the activities and operations of seven (7) City departments including Administrative Services, Community Development/Redevelopment, Police Services, Fire Services, Library Services, Golf Course O&M, and Recreation Services. The City Manager receives policy direction from the City Council and implements policies and programs through department heads. The City Manager's office includes, in addition to the City Manager, the Assistant City Manager and Executive Assistant. Executive Assistant The Executive Assistant provides highly responsible and confidential secretarial and administrative assistance to the City Manager and the City Council, and performs a variety of tasks relative to the assigned area of responsibility. Assistant City Manager Under the direction of the City Manager, the Assistant City Manager assists and supports the City Manager in the day-to-day administration of the City, and in the planning and execution of programs and projects for accomplishing the City s short and long term goals and objectives. In the City Manager s absence, when so directed, the Assistant City Manager fulfills the City Manager s role. The Assistant City Manager oversees the activities and operations of two (2) City departments, Engineering/Project Development and Public Services. Director of Public Services Under general direction of the Assistant City Manager, the Director of Public Services plans, organizes and directs the activities of the Public Services Department through supervisors, provides administrative support to executive management, and performs a variety of tasks relative to the assigned area of responsibility. The Director of Public Services areas of program responsibility include, but are not limited to, sewer system operation and maintenance; fleet, equipment and facilities maintenance; streets, parks, beach, solid waste, and storm water. Management Assistant Under general direction, the Management Assistant performs administrative and analytical support duties for an assigned department and/or division. The Management Assistant oversees assigned administrative processes, procedures and programs, provides technical and responsible assistance to assigned department and/or programs. 3-6

27 Public Services Supervisor Under general direction, the Public Services Supervisor directs, manages, supervises and coordinates the programs and activities of multiple programs of the Public Services Department. The Public Services Supervisor coordinates with other City departments and outside agencies and provides administrative support to the Director of Public Services. Additionally, the Public Services Supervisor develops goals, policies and procedures, manages revenue, evaluates the effectiveness of service delivery methods and procedures, coordinates training and work plans, manages annual budgets for several divisions of the Public Services Department, conducts studies related to modifying Public Services programs and directs emergency operations support activities. Director of Engineering Under general direction of the Assistant City Manager, the Director of Engineering plans, organizes and directs the activities and operations of the Engineering Department through division supervisors, provides administrative support to executive management and performs a variety of tasks relative to the assigned area of responsibility. The Director of Engineering s areas of program responsibility include, but are not limited to, administration of engineering capital projects, oversight of inspection related services, review of proposed new development plans, and engineering technical support. Principal Engineer Under the direct supervision of the Director of Engineering, the Principal Engineer assigns, reviews, supervises and participates in the work of staff responsible for engineering related projects and services and performs a variety of tasks and oversees and directs the day-to-day work activities of technical support staff. Capital Projects Manager Under administrative direction of the Director of Engineering, the Capital Projects Manager directs, manages, supervises, and coordinates the activities and operations of the City s CIP including project planning, scheduling, coordinating, tracking and administration. The Capital Projects Manager develops policies and procedures, manages budgets, and oversees and participates in the development and administration of the division s annual budget. Wastewater Operations Lead Pump Mechanic Under the direction of the Public Services Supervisor, the Lead Pump Mechanic plans, directs, and participates in conducting daily inspections of wastewater pump and sewer lift stations; receives, processes and assigns work orders; maintains, repairs, and installs test and service wastewater equipment 3-7 City of Coronado Sewer System Management Plan June 2009

28 City Organization and Communication Wastewater Operations Electrician Under the direction of the Public Services Supervisor, the Electrician performs a variety of skilled electrical duties. Activities may include performing specialized work tasks, under general supervision related to the management, operation, and maintenance of the City s sanitary sewer system. Wastewater Operations Maintenance Worker III Under general supervision of the Public Services Supervisor, the Maintenance Worker III performs wastewater collection system cleaning and obstacle clearing work; participates in construction, maintenance, and repair of sanitary sewers; conducts closed circuit television (CCTV) video inspections of sewer lines as requested; operates vehicles and specialized equipment, and performs a variety of tasks relative to assigned area of responsibility. Wastewater Operations Maintenance Worker II Under general supervision of the Public Services Supervisor, a Maintenance Worker II assists with and performs wastewater collection system cleaning and obstacle clearing work; participates in construction, maintenance, and repair of sanitary sewers; conducts CCTV video inspections of sewer lines as requested; operates vehicles and specialized equipment, and performs a variety of tasks relative to assigned area of responsibility. Parks/Trees Supervisor Under the direction and supervision of the Director of Public Services, the Parks/Trees Supervisor directs, manages, supervises and coordinates the programs and activities of the Parks and Trees Divisions. As necessary, the Parks/Trees Supervisor coordinates with other City departments and outside agencies. The Parks Supervisor assists with implementing division goals, policies and procedures, coordinating work plans for the Parks and Trees Divisions, and providing the Director of Public Services with the information necessary for managing annual budgets for the divisions. Beach/Fleet/Facilities Supervisor Under the direction and supervision of the Director of Public Services, the Beach, Fleet, and Facilities Supervisor directs, manages, supervises and coordinates the programs and activities of the Beach, Fleet, and Facilities Divisions. As necessary, the Supervisor coordinates with other City departments and outside agencies. The supervisor of the Beach, Fleet, and Facilities Divisions assists with implementing division goals, policies and procedures and coordinating work plans for the Beach, Fleet, and Facilities Divisions and providing the Director of Public Services with the information necessary for managing annual budgets for the divisions. 3-8

29 Management Analyst Under the direction and supervision of the Director of Public Services, the Management Analyst directs, manages, supervises and coordinates the programs and activities of the Solid Waste and Recycling and Administration Divisions. The Management Analyst coordinates with other City departments and outside agencies and provides administrative support to the Director of Public Services. The Management Analyst assists with implementing division goals, policies and procedures, coordinating work plans and budget information for the Director of Public Services that is necessary for managing annual budgets for the various divisions of the Public Services Department Authorized Representative Currently, the Director of Public Services is identified as the City s LRO and authorized representative registered with the State of California to officially sign and certify SSO reports submitted via California Integrated Water Quality System (CIWQS), the state s on-line reporting system. As well, the LRO is responsible for certifying the SSMP milestones. The City has identified the Public Services Supervisor as an additional LRO and the Management Assistant as a data submitter. 3.3 City Communication Structure for Collection System Issues Communication of activities is important in order to keep managerial staff informed of successes and potential problems. Additionally, implementation of the various elements of the SSMP will require constant coordination among the various divisions identified in the organization chart. Therefore, clearly identifying the specific positions and staff as well as establishing communication protocols is necessary to ensure the appropriate personnel are properly informed to respond to sanitary sewer system related issues in the most effective and efficient manner SSMP Communication Structure Continual communication between Public Services and the Engineering Department, as well as along the levels of hierarchy facilitates and supports activities that allow the Wastewater Operations and Maintenance Division to inform the appropriate staff about the operation and management of the collection system. Generally, the communication plan will follow the chain of command identified in the organizational chart. Specific levels of authority will be required to facilitate implementation and enforcement of the plans and procedures developed for the SSMP. As the various plans and procedures are implemented, an assessment as to the effectiveness of the plans will best be determined by the labor force that executes and evaluates the immediate impacts of the plans and procedures. Efficient and timely responses will be essential to ensure that the adopted plans and procedures are effective for the management and operation of the wastewater system. Figure 3-3 shows the communication protocol that the City should follow for the SSMP. Figure 3-3 also provides a summary of general responsibilities among the staff as it affects the 3-9 City of Coronado Sewer System Management Plan June 2009

30 City Organization and Communication management, operation, and maintenance of the City s sanitary sewer system. The responsibilities listed are to illustrate the overall importance of continual communication within the organization regarding wastewater related issues SSO Response and Communication Structure A communication structure related specifically to SSO response and reporting is discussed in Chapter 7 of this SSMP and more thoroughly documented in Appendix E, which contains a copy of the City s SSORP. Notifications may be received via telephone calls. Calls or complaints of actual or possible SSOs received via telephone are routed to the Wastewater Operations and Maintenance staff from either the Public Service s front desk or the Coronado Police Dispatch Center. If a Wastewater Operations and Maintenance staff member is not available or non-responsive, then the designated backup staff member is notified. The City staff member to arrive first at the location is considered the First Responder. The First Responder will determine whether to direct additional Wastewater Operations and Maintenance staff, other City personnel, and/or approved contractors to the SSO location if the SSO cannot be fully contained or recovered or if it has reached public waters. The information obtained during the initial notification of a possible SSO may warrant the First Responder, in his/her best professional judgment, to dispatch Wastewater Operations and Maintenance staff or other City personnel before proceeding to the reported SSO location. Notifications to the following staff members and agencies will be performed as required: Director of Public Services Public Services Supervisor County Department of Environmental Health Governor s Office of Emergency Services Coronado Police Department (as needed) Coronado Fire Department (as needed) San Diego Regional Water Quality Control Board (as needed) Coronado Risk Management (when a public SSO enters a home or business) City of Coronado Code Enforcement (when a violation of City Codes is noted) Other staff that will be notified, especially if the SSO could not be fully contained or recovered, or if it reaches public waters, includes: City Manager Assistant City Manager Notification to the City staff listed above is required in anticipation of possible media coverage and heightened scrutiny over the response efforts. The City Manager can also determine whether it would be prudent to notify the Mayor and City Council. 3-10

31 Position Responsibilities Mayor and City Council Members Adopt policies Certify SSMP Figure 3-3 Communication Plan and SSMP Responsibilities Position Responsibilities City Manager Ensure policies are appropriate Ensure policies can be implemented Ensure regulatory compliance Approve additional resources Position Assistant City Manager Responsibilities Coordinate activities among all departments Monitor and manage development and implementation of programs Monitor and manage administration of policies and procedures Assist with preparation of budgets Approve CIP contracts Position Responsibilities Director of Public Services and/or Director of Engineering Manage policies, procedures, and resources for SSMP activity implementation (PS) Monitor and manage wastewater improvement projects (Eng/PS) Monitor and manage special projects (Eng/PS) Manage resources for SSMP implementation (PS) Coordinate support with Director of Engineering Manage and monitor SSMP implementation and effectiveness (PS) Provide updates on policy and SSMP effectiveness (PS) Initiate SSMP updates (PS) Primary Legally Responsible Officer for CIWQS certification (PS) Position Responsibilities Public Services Supervisor Implement and measure effectiveness of SSMP Coordinate and schedule field activities to include training/safety practices Monitor and manage field operations Communicate SSMP effectiveness to Director of Public Services Recommend improvements to SSMP procedures Backup Legally Responsible Officer for CIWQS certification Monitor SSMP plans and procedures Work directly with data-submitter (Management Assistant) Position Responsibilities Wastewater Operations Lead Pump Mechanic/Maintenance Workers Perform daily activities Execute plans and procedures Assess SSMP plans and procedures Communicate SSMP effectiveness to Supervisor Ensure safety procedures are implemented

32 City Organization and Communication A response and notification procedure is documented in the SSORP, included in Appendix E. Figure 2-1 of the SSORP illustrates the response procedure for the potential scenarios (public or private SSOs) and clearly delineates responsibilities for first responders and ultimate wastewater maintenance crew and/or contractor assignments. Table 2-2 of the SSORP describes the SSO notification requirements while Figure 4-1 of the SSORP illustrates the notification requirements, timeline, and the regulatory agencies that are to be notified. Attachment F of the SSORP includes the names and telephone numbers of the City staff members to notify in the event of an SSO occurrence. 3.4 Summary and Continuing Efforts When the City updates its plans and procedures, and/or revises the SSMP, the SSMP should be updated as necessary to include the specific responsibilities associated with each position. To maintain compliance with the WDRs, the City s organizational chart must include the administrative, maintenance, and management positions responsible for implementing, managing, and updating the overall measures contained in this SSMP. 3-12

33 Chapter 4 Legal Authority To prevent SSOs to the maximum extent possible and meet state and federal requirements, each governing agency must ensure that its existing codes, ordinances, policies and procedures include the necessary requirements to implement and fulfill the specific needs of the agency, and to protect the health and safety of people, property, and environment. This chapter of the SSMP includes a discussion of the City s current legal authority for the collection and conveyance of wastewater, and includes recommended revisions to the City s ordinances. 4.1 Regulatory Requirements for Legal Authority Provisions The WDRs require that the City show, through ordinances, service agreements, or other legally binding procedures, that the City possesses the legal authority to: a) Prevent illicit discharges into its sanitary sewer system including, but not limited to, inflow and infiltration (I/I), storm water, chemical dumping, unauthorized debris, and cut roots, etc.; b) Require that sewers and connections be properly designed and constructed; c) Ensure access for maintenance, inspection, or repairs for portions of the lateral owned or maintained by the City; d) Limit the discharge of fats, oils, grease, and other debris that may cause blockages; and e) Enforce any violation of its sewer ordinances. 4.2 Background for Legal Authority The California Water Code of the California Code of Regulations, the Federal Clean Water Act of the United States Code, and the California Waste Discharge Requirements grant the City the authority to establish codes, agreements, policies, and procedures for the construction, operation, and maintenance of a wastewater collection system, and the ability to enforce the necessary requirements. Below is a discussion of the relevant sections granting this authority. California Water Code Section 13271, California Code of Regulations: Section of the California Water Code, Title 23 of the California Code of Regulations, prohibits the discharge of sewage and hazardous material into the waters of the State and requires the proper notification of authorized agencies in the event of an SSO. Entities which do not properly follow the requirements of this section may be found guilty of a misdemeanor and punished by fine, imprisonment, or both. Clean Water Act, Section 1251 of Chapter 33 of the United States Code: In 1972, the federal Congress enacted the Federal Water Pollution Control Act, commonly known as the Clean Water Act (CWA). The CWA prohibits the discharge of pollutants, including sewage, into 4-1 City of Coronado Sewer System Management Plan June 2009

34 Legal Authority public waters of the United States. The federal government has the authority to enforce compliance with the CWA via specific permits, such as National Pollutant Discharge Elimination System (NPDES) permits, as well as court action such as administrative orders and consent decrees. Code of Federal Regulations, Title 40, Protection of the Environment: The Environmental Protection Agency (EPA), in its general pretreatment regulations (40 CFR Part 403), and the City, in its municipal code, prohibit any user from discharging solid or viscous pollutants, such as fats, oils, and grease (FOG) wastes, in amounts which will cause obstructions (blockages) to the flow in the wastewater system and interfere with the operation of the wastewater system. California Waste Discharge Requirements: On May 2, 2006, the SWRCB adopted the Statewide General Waste Discharge Requirements for Sanitary Sewer Systems, Order No DWQ. The WDRs are applicable to all federal and state agencies, municipalities, counties, cities, and other public entities that own or operate sanitary sewer systems greater than one mile in length that collect and/or convey untreated or partially treated wastewater to publicly owned treatment facilities in the state of California. Specifically, the WDRs require all affected agencies, municipalities, counties, cities, and other public entities to take a proactive approach to ensure a system-wide operation, maintenance, and management plan is established to effectively reduce the potential, quantity, and frequency of SSOs that may occur and impact surface or ground waters, threaten public health, adversely affect aquatic life, and impair the recreational use and aesthetic enjoyment of surface waters. 4.3 Summary and Evaluation of the City s Existing Legal Authority The City s legal authority and powers pertaining to the City s wastewater collection system originate from the powers granted by the State and Federal governments, and are codified in City of Coronado Municipal Code. Title of the City s Municipal Code is specific to the City s wastewater collection system. These codes are included in Appendix A for reference. The codes provide for the regulation of contributors to the City s wastewater collection system through the issuance of permits and enforcement of general requirements. Through these codes the City establishes the authority to monitor and enforce activities, require user reporting, and set fees for the equitable distribution of costs. The following sections include a summary of the City s existing codes as they apply to its sanitary sewer system Prevention of Illicit Discharges The City is required to prevent discharges of illicit and undesirable substances from entering the wastewater collection system. Illicit discharges include, but are not limited to, the release of I/I, storm water, chemical dumping, unauthorized debris and constituents, and cut roots. Discussed below is the City s Municipal Codes to control the discharge of the prohibited substances. Section , Prohibitions, includes a general description of the various types of substances restricted by the City from being directly or indirectly discharged into the collection system. This section of the ordinance provides the City the authority to regulate the specific type of substances permitted to be discharged into its wastewater collection system. 4-2

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