JUNIOR VOLLEYBALL ASSOCIATION

Transcription

1 JUNIOR VOLLEYBALL ASSOCIATION Education for the Leaders in Junior Volleyball We Are JVA

2 Feedback: Make sure your coaches understand what they are REALLY saying the importance of non-verbal communication Presented By Dave Weitl and Maggie Peters Washington Volleyball Academy If you have a question during the webinar, please type it in the Questions box in the Control Panel to the right of your screen. Questions will be answered at the end of the session. This webinar is being recorded. An e- mail containing the recording will be sent as a follow-up to each registrant.

3 What do I look like when I coach?

4

5

6

7

8

9 Non-Verbal Communication More important than the words you use

10 Preface Position of a coach is a position of power Exaggerated power when coaching children vs. adults Male vs. Female Coach Male coaches project more power and dominance than female coaches Know Your Audience Players come with different experience levels

11 Non-Verbal Statistics Words account for only 7% Tone of voice accounts for 38% Body language accounts for 55%

12

13 Tone of Voice

14 What is Tone of Voice? Tone of voice isn t what we say, but how we say it. It s the sound of our words and the personality we communicate Inflection, volume, intensity, pitch, etc.

15 Dissecting Tone Volume loud or soft Intensity Energy behind the words Pitch High, normal, low Practice vs. tournament Inflection the way we BEND a word

16 Perception Based on Tone

17 Combine Tone with Facial Expression Tone, combined with facial expressions completes the message Inflection, volume, intensity, pitch, etc. + Frown, furrow, smile, etc.

18 Perceptions of Facial Expressions Type Pursed lips Furrowed brow Upturned mouth Head shake Result Anger Questioning or frustration Agreement, confidence Negative or positive

19 If 38% of what we say is tone, what are we really saying?

20 Furrowed Brows

21 Pursed Lips

22 Raised Eyebrows

23 Smile

24

25

26 Combinations For a Complete Message

27 Power of the Complete Message Combinations Clipped while turning away Intense, furrowed brow, correction Intense, furrowed brow, 2-3 corrections following failed attempt Results Dismissive Failure Failure, disappointment, lack of confidence Lower pitch, relaxed face Upper inflection, smiling eyes/mouth Confidence Success, pride (powerful!)

28 What is your TONE when YOU coach?

29

30

31

32 Tool or a Weapon? Coaching adolescent players is a position of power Leader or Bully Coach or Dictator Use your tone as a tool to lead

33 Body Language

34 What is Body Language? Mannerisms, postures, facial expressions, stance, physical responses, eye movements It carries the most impact of the non-verbal forms of communication What your body communicates to me What my body communicates to you

35 Positive Body Language What does positive body language look like? Open stance Chin up Shoulders back and relaxed

36

37 Negative Body Language What does negative body language look like? Closed stance Hunched shoulders; making yourself smaller Protecting yourself Project anger, disappointment

38

39 Non-verbal Statistics How many ways do humans communicate (non-verbal)? up to 700,000 different signs (wave, point, etc.) the face is capable of over 250,000 expressions 5,000 different hand gestures 1,000 different postures and their accompanying gestures Words account for only 7% Tone of voice accounts for 38% Body language accounts for 55%

40 If 55% is body language, what are we saying? Is our body language saying welcome to a POSITIVE learning environment? Positive Learning Environment I m approachable I want to help you? I m engaged I m a subject expert This is fun I m passionate about this drill I encourage you to try a new way

41

42

43

44

45 Negative Body Language? Or is our body language saying here is a NEGATIVE learning environment? Negative Learning Environment You annoy me or I m frustrated with you I have to help you I m new or unsure myself I m bored. This routine is getting old I don t really like this drill I ve given up on you learning this

46

47

48

49

50

51

52 What about over time? How do we look in tournament?

53

54

55

56 What do I look like when you coach???

57

58

59

60

61

62

63

64

65

66

67

68 What about your players body language? Are you receiving the message

69 Take time to LOOK See what your players are saying to you

70 Negative Playing Environment Negative Learning This is boring I don t trust you or I m afraid of you I m confused or I m frustrated I don t want to learn from you You don t believe I can learn or succeed at what you are teaching me I ve failed

71

72

73

74

75 Positive Body Language Positive Learning I m excited and want to learn I trust you I understand Teach me more You believe in me I ve succeeded

76

77

78

79 Warning Signs Protective or closed body language No response is a form of communication. Blank stare Lack of acknowledgement Lack of eye contact Dismissal

80 Complete the Communication Cycle LOOK for a response Make a connection confirm Catalog it for the big picture

81 Power Dynamics

82 Focus on Power Dynamics Non-verbal expression of power and dominance

83 General Differences Less powerful Closed body language Gender tendency: Female Follower Non-risk takers Stress reactive Participates less Powerful Open body language Gender tendency: Male Abstract thinker Risk taker Laid back Participates more

84 How can I apply this to my coaching?

85

86

87 Correlate to Behavioral Outcomes Do non-verbals govern how we feel about others?

88 Can We Predict Outcomes Using Non-Verbals? Yes, there is scientific proof that we draw conclusions which predict outcomes based entirely on non-verbal cues 30 sec sound clip of a physician can determine if they are likely to be sued. Indicates they are not based on competency 1 sec flash of a presidential candidate face can predict the outcome of the election Non-verbal body language influences outcomes Can I influence the outcomes of my coaching by changing my non-verbal body language?

89 Can Non-verbals Change Me? Does our own non-verbal body language influence what we feel/think about ourselves? Yes 2 minutes/day can change how you think about yourself

90 Can we influence what players think about themselves? 2 minute posing at every practice Wonder woman, Superman, Finish Line Winners Constant open body language reminders Stand straight and tall Open shoulders, chin up at line up(s)

91 Can we teach pride?

92 Can we teach confidence?

93

94 Questions? Reminder: Type your question into the Question Box of your Go To Meeting control panel at Reminder: Type your question into the Question Box of your Go To Meeting control panel at the top right of your screen. If you have questions after the webinar or would like more information, you may Dave at and Maggie at If you have a topic that you would like to present or a topic that you would like to get more information on, please let us know. Jenny Hahn, Executive Director jenny.hahn@jvavolleyball.org Lisa Pierce, Membership Development & Services lisa.pierce@jvavolleyball.org Briana Schunzel, Marketing & Membership Coordinator briana.schunzel@jvavolleyball.org

95 JVA Winter Webinar Series Thank you for joining us! The JVA is THE organization for junior volleyball club directors and coaches who are passionate about promoting the growth of youth and junior volleyball. Through educational resources, relationships, and events JVA helps its members run successful junior volleyball programs and tournaments. With a 100% focus on junior volleyball, the JVA is guiding its members to be the leaders in junior volleyball nationwide. All webinars are FREE for JVA members. The JVA Webinar Archive is accessible for members 24/7 and includes over 40 webinars on junior volleyball! Click here to join the JVA.