Revised (07/16) Key Capture 9.0 Quick Setup Guide REQUIRED

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1 Revised (07/16) Key Capture 9.0 Quick Setup Guide REQUIRED

2 Introduction Key Capture 9.0 Quick Setup Guide The following information illustrates your user experience the first time accessing the new version of Key Capture. This information is duplicated online at and is in the Key Capture 9.0 User Guide. Key Capture 9.0 is web based, and is now accessed at key.com: Visit Select Sign On to Key Capture : You will be notified that you are leaving Key.com. Select Continue KeyCorp. KeyBank is Member FDIC

3 You will then be taken to a login screen for further set-up. Please enter your User Name and Password in the appropriate fields. Please note: the Windows Security screen below is an example and may vary slightly depending on the Windows version you use When you Sign On for the first time, you will be brought to a screen specific to your browser. There are four potential screens following in this guide, and you will need to utilize the one that matches your browser type. Internet Explorer Firefox Chrome Windows 10 Edge Internet Explorer Users You should follow all instructions in the window after installing the Remote Deposit Scanner Service. Click on the Remote Deposit Scanner Service link in the message below to download the service. Administrative rights are required to download the scanner services KeyCorp. KeyBank is Member FDIC

4 Firefox Users You should follow all instructions in the window after installing the Remote Deposit Scanner Service. Click on the Remote Deposit Scanner Service link in the message below to download the service. Administrative rights are required to download the scanner services. Chrome Users You should follow all instructions in the window after installing the Remote Deposit Scanner Service. Click on the Remote Deposit Scanner Service link in the message below to download the service. Administrative rights are required to download the scanner services KeyCorp. KeyBank is Member FDIC

5 Windows 10 Edge Users You should follow all instructions in the window after installing the Remote Deposit Scanner Service. Click on the Remote Deposit Scanner Service link in the message below to download the service. Administrative rights are required to download the scanner services. The following screen will appear with a request to wait: 2016 KeyCorp. KeyBank is Member FDIC

6 Once the Scanner Service is installed you will receive the following screen to continue to with Updates. Click on the Update button to continue with the installation: Clicking Update will bring up the following Update screen (finishing updates for Remote Deposit Scanner Service): 2016 KeyCorp. KeyBank is Member FDIC

7 Once the Scanner Service is completely installed, the user will need to select the appropriate device from the drop down menu. Select your device and click Continue. Available devices are TS2XX for Digital Check, SmartSource for Burroughs, VisionX for Panini and Flatbed. The installation of the appropriate driver will continue for the selected device: A Message displays to unplug the scanner after the driver installation. Once this occurs then click Continue : 2016 KeyCorp. KeyBank is Member FDIC

8 After clicking Continue the following screens appear: A Message displays to the client that the scanner driver has been updated. The scanner may now be plugged in, then click on Continue : 2016 KeyCorp. KeyBank is Member FDIC

9 The Home Page after the setup of scanner service will then appear: These steps will not be needed again once the driver has been installed on the computer using the new version of Key Capture. Future visits after Sign On will take users directly to the home page after a successful login. Continue accessing Key Capture this way, through If you had a previous version of Key Capture installed, you may delete the existing Key Capture icon that may appear on your desktop to prevent accessing the old version: Contact Us: If you have any questions regarding Key Capture or the upcoming changes, please contact your Payments Advisor or Commercial Banking Services at , Monday through Friday, 8:00 am 9:00 p.m. ET KeyCorp. KeyBank is Member FDIC

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