CONTENTS NEW ZEALAND AND AUSTRALIAN SALES OFFICES... 19

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1 Effective 1 September

2 CONTENTS SECTION ONE: TELEVISION 1. REGIONAL COVERAGE COMMERCIAL DURATIONS TRADING DEMOGRAPHICS CONDITIONS FOR BOOKING CONDITIONS FOR TELEVISION BROADCAST... 9 SECTION TWO: ONLINE MEDIA 1. RATES INSERTION ORDERS PLACEMENT AND POSITIONING MEASUREMENT, IMPRESSIONS & UNIQUE USERS CANCELLATION POLICY APPROVAL OF MATERIAL MATERIAL DEADLINES CREATIVE SPECIFICATIONS RETURN OF CREATIVE MATERIAL SECTION THREE: GENERAL 1. ADVERTISING REQUIREMENTS ACCEPTANCE OF ADVERTISEMENTS BROADCAST AND PUBLISHING VARIATIONS RESALE TERMS OF PAYMENT LIMITATION OF LIABILITY TERMS OF TRADE AGREEMENTS AUDIT CLAUSE CONFIDENTIALITY CHANGE OF AGENCY TELEVISION PRESENTERS IN COMMERCIAS CREATIVE MATERIAL PRODUCED BY TVNZ COMPETITOR ADVERTISING PROGRAMME PARTNERSHIP & PROD FUNDING ADVERTORIALS AND INFOMERCIALS SPECIAL PACKAGES NEW ZEALAND LAW NEW ZEALAND AND AUSTRALIAN SALES OFFICES

3 SECTION ONE: TELEVISION 1. REGIONAL COVERAGE Regional advertising is available on TV ONE only. Regional breaks are available in the following day parts on TV ONE Monday to Saturday Sunday A maximum of 60 second duration can be booked for one spot within a regional break. There are some regional anomalies to note: Coromandel receives the Auckland Regional signal on the Freeview Satellite platform and for Sky HD (MySkyHDi, even without the HD Access Ticket), but Coromandel receives the Waikato Regional signal on the SKY SD Satellite platform. All viewers of SKY HD Satellite and TVNZ s time shifted channels receive the Auckland breakout. 2. COMMERCIAL DURATIONS 2.1 STANDARD DURATIONS DURATION LOADING 15 SECONDS 60% 30 SECONDS 100% 45 SECONDS 145% 60 SECONDS 180% 3

4 75 SECONDS 250% 90 SECONDS 300% 105 SECONDS 350% 120 SECONDS 400% Standard commercial durations apply to both national and regional spots. Durations above 60 seconds are only available on a national basis. Durations above 120 seconds are subject to negotiation. 2.2 SPECIAL COMMERCIAL DURATIONS DURATION COST AS % of 30 sec RATE TVNZ CONDITIONS 5 SECONDS 25% 7 SECONDS 35% 8 SECONDS 40% 10 SECONDS 50% When buying regional airtime there must be 3 x 5 commercials per break. A 7 commercial must be booked in the same break in conjunction with an 8 commercial. Only available nationally. An 8 commercial must be booked in the same break in conjunction with a 7 commercial. Only available nationally. When buying regional airtime there must be 3 x 10 commercials per break. 20 SECONDS 85% Only available nationally. Special commercial durations in both national and regional breaks are subject to the following conditions: Application must be made to TVNZ before special commercial durations can be accepted. TVNZ reserves the right to not accept special commercial durations. TVNZ will not accept short duration commercials that run back to back. 4

5 3. TRADING DEMOGRAPHICS TVNZ will trade with advertisers on the following commercial demographics. NATIONAL TRADING DEMOGRAPHIC's AP 5 12 Females 25 54, Males AP Females 40 64, Males AP Female HHS AP Females w/kids 0-9 AP HHS AP HHS AP HHS w/kids 0-14 AP Homeowners AP 55+ Maori & Pacific Island Females 15 34, Males SE 1 3 Females 18 39, Males Household Income $60K+ Females 18 49, Males AUCKLAND TRADING DEMOGRAPHIC's Females Household Income $60K Homeowners For all bookings advertisers must nominate at least one trading demographic. 5

6 4. CONDITIONS FOR BOOKING 4.1 SUPPLY OF TRADING DEMOGRAPHIC INFORMATION All Telebook and booking requests must include an accurate trading demographic. 4.2 CANCELLATION POLICY a. Cancellations must be advised in writing. b. Cancellation dates will be specified when each inventory period is released to the market. c. Bookings may be cancelled without penalty prior to the published cancellation deadline for the relevant month. d. A fee of 20% of the net booking value will be charged for all bookings cancelled between the published cancellation deadline and 29 days prior to transmission. e. Cancellations within 28 days of the transmission date will incur a 100% fee.. f. Where a programme title is released or changed within the 28 day period prior to transmission and the advertiser (in its reasonable opinion) considers such title inappropriate for the brand or product being advertised, the booking may, at the advertiser s option: i. be moved to another area of the TVNZ schedule at current rate and retain existing discounts, or ii. be cancelled without penalty. g. In the case of a Special Event please refer to clause 4.5 of this section. 4.3 MOVEMENTS POLICY a. Moving bookings within 7 days from the transmission date will incur a 100% cancellation fee. b. Movements between 8 and 28 days from the transmission date may only be made within the calendar month in which the spots were originally placed unless the movement is to an earlier date (subject to availability). In such event the movement will be rebooked at the current rate and retain existing discounts. Movements can only be made once before cancellation penalties apply. c. Spots moved 29 days or more before the transmission date (but after the published cancellation date) will incur a 20% cancellation fee. d. Any airtime not rebooked (including where there is inability to rebook due to unavailability), will be subject to the cancellation policy. Refer clause 4.2 of this section. 6

7 4.4 RATE CHANGES a. TVNZ may at any time change its rates and will give notice of such change. b. Subject to clause 4.5 of this section, rate protection applies to all bookings as follows: i. When the new rate is higher than the rate at which the booking was made, then the rates will not be adjusted upwards. ii. When the new rate is lower than the rate at which the booking was made, then the rates will be adjusted downwards. Budget freed by price decreases must be immediately re-spent with TVNZ and be placed within the current campaign following notification of a price decrease. 4.5 SPECIAL EVENTS a. Programmes may, at TVNZ s discretion, be designated as a "Special Event". Rate protection of existing bookings does not apply to Special Events. b. Advertisers have 48 hours after the designation of the Special Event being advised to the advertiser/agency to decide whether to move or cancel from a Special Event. c. In the case of a Special Event being designated within the 28 day cancellation period the advertiser may choose to: i. retain the booking at the Special Event rate, or ii. iii. move to another programme in the TVNZ schedule at the current rate (subject to availability) and retain existing discounts, or cancel without penalty. 4.6 SPONSORED PROGRAMMES a. TVNZ retains the right to adjust any bookings in order to accommodate a programme sponsor or to avoid a product conflict. The booking may: i. be moved to another programme in the TVNZ schedule at current rates (subject to availability) and retain existing discounts, or ii. be cancelled by TVNZ without penalty to the advertiser. 4.7 BONUS AIRTIME a. All bonus airtime is pre-emptible b. Bonus airtime may be placed in any programme (subject to availability). 7

8 c. Any movement of bonus airtime will be at the discretion of TVNZ. d. Any cancelled bonus airtime may be replaced by TVNZ (subject to availability). e. Cash spots cannot be converted to bonus spots under any circumstances. f. The timing of bonus placement is at the discretion of TVNZ. g. Filler airtime is placed at the discretion of TVNZ. 4.8 FIXED BREAK AND FIXED POSITION WITHIN BREAK a. Fixed break positioning within a programme will be charged at the programme rate plus 5%. b. Fixed position within a break (other than true first or true last in break) will be charged at the programme rate plus 10%. c. True first or true last in break positioning within a programme will be charged at the programme rate plus 20%. d. True first in break, true last in break and first in break can be placed only on national spots.. d. Solus breaks are available, subject to TVNZ's approval. Solus breaks within programme will be charged at 150% of the programme rate. Solus breaks in the junction between programmes will be charged at 150% of the highest rate of the programme on either side of the solus break. A minimum charge equivalent to 60 seconds' duration will apply. Programme promotions may also run in a Solus break. e. All break positioning is subject to availability. f. Only cash spots may be fixed in position. 4.9 BREAK EXTENSIONS Break extensions are subject to availability. Where spot durations are being extended (from a shorter existing booking) the entire spot duration will be booked at the current published rate BREAKING OUT NATIONAL SPOTS TO REGIONS National spots can only be broken out to regional spots if all regions are purchased. A regional loading will apply to each regional spot CHANGING COMMERCIAL DURATIONS a. Any changes to a duration or size by the advertiser where the unit price is lower will require the balance of the original spend to be re-spent within the month, or the cancellation policy in 4.2 will be applied to the balance. 8

9 b. Any additional time or space required will be regarded as a new booking. c. All time length cost ratios remain as per rate card, therefore similar time lengths when subdivided into smaller components will be seen as a new booking and will be subject to current published rates and duration loadings CHILDREN S ADVERTISING As a responsible broadcaster, TVNZ follows best practice with regard to children's advertising and operates according to the Advertising Code of Practice for Advertising to Children. See: To supplement these codes, free-to-air television has a number of policies and voluntary rules concerning advertising and children s programmes. These are covered in the guidelines 'Advertising on Television - Getting it Right for Children'. See: Please note that the children s programming times published via thinktv.co.nz may change. TVNZ may apply further restrictions to programmes at its discretion, particularly during school holiday programming and family movies. Please contact your Sales Team for confirmation ALCOHOL ADVERTISING As a responsible broadcaster, TVNZ follows best practice with regard to alcohol advertising and operates according to the Advertising Code of Practice for Advertising Liquor. See: TIME SHIFTED CHANNELS All commercial content booked on an original broadcast channel will also be broadcast one hour later on any time shifted channels. 5. CONDITIONS FOR COMMERCIAL BROADCAST 5.1 COMMERCIAL CONTENT a. TVNZ will accept commercials for any one advertiser that feature a range of products, provided that one fully-integrated composite commercial is scheduled for each spot bought. Most applications in this area are quite straight forward. Difficulties can arise if an attempt is made to build a composite commercial that features two or more different products quite separately, simply by putting the two existing commercials together. "Fully integrated" composite commercials incorporate the following: I. Continuous sound without abrupt changes in quality or style 9

10 II. Continuous vision i.e. not interrupted by black or unrelated frames. The overall impression must be that the viewer is watching one commercial rather than two or more commercials strung together. b. TVNZ will not accept the scheduling of two or more separate commercials playing back to back within one spot purchase. c. Commercials shall not have the appearance of looking as if they are the result of transmission fault e.g. no audio and no vision disturbances. If in doubt, always check with CAB for advice. Further details can be found at: 5.2 PRODUCT PROXIMITY No protection is guaranteed against proximity of advertising for competing brands or products unless specifically agreed with TVNZ. TVNZ will use reasonable endeavours to avoid this type of conflict. 5.3 LATE SCHEDULING CHANGES a. TVNZ reserves the right to omit or move any announcement, commercial message or programme without reference to the advertiser or agency (if any), without incurring any liability. b. Should this occur, TVNZ shall in the first instance attempt to replace the affected material into a similar performing environment within the campaign parameters as specified in the briefing process to TVNZ. c. Should this not be possible, TVNZ may either refund or give credit for the fee payable or replace the exhibition at another time mutually agreed by TVNZ and the advertiser or agent. d. All TVNZ programming is subject to postponement, cancellation or replacement at the discretion of TVNZ. 5.4 APPROVAL OF MATERIAL a. No commercial will be transmitted until it has been approved in its final form by the Commercial Approvals Bureau (CAB). See: b. TVNZ reserves the right to impose restrictions additional to those applicable to the relevant CAB classification and use its discretion regarding programming placement. 5.5 INSTRUCTION AND MATERIAL DEADLINES a. Material instructions shall be delivered to TVNZ at least two working days prior to the first scheduled broadcast of the commercial. 10

11 b. Advertising material (in its final CAB approved transmission form), must be delivered to and received by TVNZ at least two working days before the first scheduled broadcast date. c. If TVNZ considers that the advertising copy is unsuitable, it will notify the agency (if any) or the advertiser who must supply alternative advertising copy at its own cost as soon as possible, and in any event at least two full working days prior to the scheduled broadcast date. d. Where material is received late, the following late administration charges will apply Material Material instructions (including replacement material and new instructions) Time received prior to transmission/publication 1-2 working days (0830 deadline) Minimum 5 hours prior to transmission, excluding hours between 1700 and 0830 Charge $500 + GST $1,000 + GST Example: TX No admin charge $500 admin charge $1,000 admin charge Sunday 1800 Received by Thursday 0830 Received between Thursday 0830 and Friday 0830 Received between Friday 0830 and Sunday 1300 Such charges are non-commission bearing, and must be paid upon receipt of invoice in accordance with TVNZ s payment terms. e. The acceptance of late material and instructions is at the absolute discretion of TVNZ. f. For the avoidance of doubt a working day is defined as being between 0830 and 1700 Monday Friday. 5.6 COMPLETED COMMERCIALS New commercials must be supplied by electronic delivery via EBUS, Adstream or Dubsat or through an agreed electronic delivery mechanism in 16x9 widescreen format with 4x3 safe area with stereo or dual mono audio. Each commercial must be clearly identified with advertiser, agency, product, duration of commercial and key number. Note: The key number for each commercial for any one Advertiser must end with a unique series number. 5.7 MATERIAL MANAGEMENT All advertising material will be held by TVNZ for three months after last transmission except for customers outside of New Zealand where it will be held for six months. 11

12 SECTION TWO: ONLINE MEDIA 1. RATES a. The rate charged will be according to the current ratecard unless agreed in writing by TVNZ. b. Forecast impressions and unique browsers are estimates only. c. Rates do not include any form of client category exclusivity. If concerned, please check with your representative prior to booking. d. The ratecard may be subject to immediate changes due to market and site fluctuations and special events. Any forward confirmed insertion orders will remain at the original rates at time of booking. e. Rates are commission bearing for accredited agencies and are GST exclusive. All rates are in New Zealand dollars. f. CPMs may not be exact due to rounding. 2. INSERTION ORDERS a. All insertion orders are subject to availability and must be received in writing before a placement is made. b. Pencil bookings are available subject to the following conditions: Pencil bookings must be confirmed at least 28 days prior to the commencement of the campaign. Pencil bookings are not available for TVNZ OnDemand placements. 3. PLACEMENT AND POSITIONING a. The placement of material within the site is at TVNZ s discretion except where specifically agreed in writing. b. No placement can be transferred to another party, resold or subcontracted without prior written agreement from TVNZ. c. All placements are sold subject to availability. 4. MEASUREMENT OF IMPRESSIONS AND UNIQUE USERS a. Impressions and unique browsers will be measured on TVNZ s trafficking system. A third party ad serving engine may also be used but the impression count will not be recognised unless agreed in writing. b. For guaranteed impression campaigns, the campaign will cease once impressions are delivered (which may be prior to the end date of the campaign). 12

13 5. CANCELLATION POLICY a. Cancellations must be advised in writing. b. Cancellation of an active campaign will incur a 100% cancellation fee. c. Confirmed insertion orders cancelled within 5 days from the commencement of the campaign will incur a 100% cancellation fee. d. Confirmed insertion orders cancelled between 6 and 10 days (inclusive) from the commencement of the booking will incur a 75% cancellation fee. e. Confirmed insertion orders cancelled between 11 and 28 days (inclusive) from the commencement of the booking will incur a 50% cancellation fee. f. Cancellations more than 28 days from the commencement of the booking will not incur a cancellation fee. 6. APPROVAL OF MATERIAL a. No video advertising will be transmitted until it has been approved in its final form by CAB. See: b. TVNZ reserves the right to impose restrictions additional to those applicable to the relevant CAB classification and use discretion regarding programming placement. 7. INSTRUCTION AND MATERIAL DEADLINES a. All standard display creative material and CAB-approved video advertising (Standard Material) must be received by TVNZ at least two working days prior to the scheduled publication date. b. All rich media creative material (such as floating layers, page peel, skinning and any customisation of the site) (Rich Media Material) must be received by TVNZ at least five working days prior to the scheduled publication date. Please note that rich media creative concepts require content approval prior to building of the creative; please discuss the particular creative deadline with your account executive before making the booking. c. Where material is received late, the following late administration charges will apply 13

14 Material Standard Material and material instructions (including replacement material and new instructions) Rich Media Material (or replacement Rich Media Material) Time received prior to transmission/publication 2-3 working days (0830 deadline) Minimum 5 hours prior to transmission, excluding hours between 1700 and working days (12pm deadline) Charge $500 + GST $1,000 + GST $500 + GST Example: Standard display and video TX No charge $500 admin charge Sunday 1800 Received by Received Thursday 0830 between Thursday 0830 and Friday 0830 $1,000 admin charge Received between Friday 0830 and Sunday 1300 Rich Media Sat/Sun/Mon Received by Monday 0830 Received between Monday 0830 and Tuesday 0830 Not available Such charges are non-commission bearing, and must be paid upon receipt of invoice in accordance with TVNZ s payment terms. d. The acceptance of late material and instructions is at the absolute discretion of TVNZ. e. Campaigns that start late due to the late receipt of creative material will not be guaranteed a full delivery and may be billed for the full contracted amount f. Creative material should be ed to: g. Approval of material no video commercial will be transmitted online until it has been approved by TCAB. h. For the avoidance of doubt a working day is defined as being between 0830 and 1700 Monday Friday. 8. CREATIVE SPECIFICATIONS Please refer to the advertising specifications for the relevant website for TVNZ s requirements. Any creative material not meeting these requirements will not be published. 9. RETURN OF CREATIVE MATERIAL 14

15 Creative material will not be returned. TVNZ will purge creative material after a period of six months. 15

16 SECTION THREE: GENERAL These terms and conditions apply to all TVNZ television and digital bookings. 1. ADVERTISING REQUIREMENTS a. Advertisers warrant that any advertising material submitted for broadcast or publishing: I. Contains no false or unwarranted claim for any product or service II. III. IV. Contains no defamatory statement or matter Does not infringe the copyright or other rights of any person May be transmitted or published by TVNZ without TVNZ incurring liability of any kind whatsoever V. Conforms to the Advertising Codes of Practice and all relevant legislation. b. The Advertiser will indemnify and keep indemnified TVNZ and officers of TVNZ against any loss or damage (including any legal costs or expenses and any compensation, costs, damages and disbursements paid by TVNZ on the advice of counsel to compromise or settle any claim) occasioned to TVNZ in consequence of any breach of the warranty set out in clause 1a of this Section 3, or arising out of any claim (whether successful or not) alleging that the advertising is defamatory, in breach of copyright or confidence, or in any other way infringes the rights of any third party, or breaches any existing or future legislation. The provisions of this clause will survive any cancellation or termination of the relevant order by any means whatsoever. 2. ACCEPTANCE OF ADVERTISEMENTS TVNZ reserves the right, without incurring any liability, to: a. Decline to accept an advertisement within a specific programme and/or within a section or page of a website. b. Refuse an advertisement. 3. BROADCAST AND PUBLISHING VARIATIONS TVNZ reserves the right, at any time, without incurring any liability and without notice to the advertiser, to: a. Decline to commence transmitting and/or publishing the advertising material. b. Decline to continue transmitting and/or publishing the advertising material. c. Terminate the order. 16

17 d. Advance or delay the date and time of broadcasting and/or publishing. 4. RESALE No airtime or placements may be resold or subcontracted without prior written agreement from TVNZ. 5. TERMS OF PAYMENT a. Payment for the transmission or publication of advertising material for accredited agency clients must be made no later than 2pm on the last working day of the month following the month in which the material is transmitted or published. Payment from direct clients is required by the 20th of the month following transmission and/or publication. b. At TVNZ s request the accredited agency or direct client shall pay interest on any sum outstanding such interest to be calculated daily at the rate of 5% per annum over the prevailing Bank of New Zealand prime overdraft rate from the due date until the date payment is received in full. 6. LIMITATION OF LIABILITY TVNZ's liability to the advertiser or agency shall be limited to where (i) an advertisement is not transmitted or published, or (ii) the incorrect advertisement is transmitted or published, provided always that such failure is not due to any fault of the agency or advertiser including any failure to comply with the relevant material and instruction deadlines. Where TVNZ is liable under the foregoing, the advertiser s sole remedy will be either: a. The return of monies paid in advance and cancellation of the billing in respect of the particular advertisement, or b. The incorrect advertisement will be billed and a make good given at no charge. 7. TERMS OF TRADE AND OTHER TRADING AGREEMENTS 7.1 Application of benefits a. At the expiry of a terms of trade (TOT) agreement, benefits will not be rolled over into a new contractual period unless negotiations have commenced for a new agreement. Where rollover occurs, a maximum of two months from the expiry of the previous agreement is permitted. If after two months a new signed agreement has not been received by TVNZ, benefits will be removed. Once the signed agreement has been received the revised terms will be applied from the following week commencing date. Any new benefits will not be applied retrospectively. b. For an advertiser to receive benefits from a master TOT agreement, that advertiser must be at least 50% owned by the holding company. The advertiser will be required to provide verification of this. 17

18 7.2 Audit clause TVNZ reserves the right to include an audit clause in any trading arrangement where there is a share commitment clause. 7.3 Contracting party The contracting party must be a registered entity and therefore excludes all non-trading companies, partnerships and collaborations. 7.4 Confidentiality All trading agreements and negotiations for trading arrangements, are and must remain confidential between TVNZ and the advertiser. No information regarding negotiations or trading agreements may be disclosed to any third party except with the prior written permission of both TVNZ and the advertiser. For the benefit of doubt this information includes trading information, cash spends, share, volume commitments, expenditure, strategy or prices. Should this condition be breached, TVNZ reserves the right to cancel the trading agreement and seek cash reimbursement of any discount that the advertiser received for the duration of the relevant agreement. 8. CHANGE OF AGENCY Advertisers changing agencies or engaging a new or additional agency must advise TVNZ in writing, on a TVNZ approved template, including advice on products/services involved, the media platforms applicable to the nominated agency, and the commencement and expiry dates of the appointment. This clause will also apply to any changes in placement by TVNZ direct clients. 9. TELEVISION PRESENTERS WITHIN ADVERTISING CONTENT Where a TVNZ presenter features in an advertisement, a script and/or creative concepts must be presented to TVNZ for approval prior to production. The advertisement cannot be placed within or adjacent to a programme in which the TVNZ presenter features. TVNZ will not allow its presenters from children s programming to appear in advertisements targeted at children. TVNZ adheres to a strict Conflict of Interest Policy and TVNZ presenters are required to obtain TVNZ sign-off prior to them accepting a commission to appear in an advertisement. 10. CREATIVE MATERIAL PRODUCED BY TVNZ TVNZ retains ownership of any creative material that has been developed by TVNZ unless otherwise expressly agreed in writing. 11. COMPETITOR ADVERTISING Where a presenter or the content in an advertisement aligns with a TVNZ competitor, placement on TVNZ platforms must be approved in advance by TVNZ management. TVNZ reserves the right to not 18

19 accept this advertising. 12. PROGRAMME PARTNERSHIP AND PRODUCTION FUNDING a. All sponsorships and production funding arrangements will have a 10% agency commission applied (if applicable). b. Sponsorship agreements and production funding agreements for an existing advertiser can upon negotiation, contribute to an existing TOT agreement in terms of cash volume or share. If the above are included in a share agreement then this applies across all television broadcast expenditure i.e. sponsorship with another network will count against the share number. The benefits to the customer in return are subject to that negotiation. 13. ADVERTORIALS AND INFOMERCIALS a. Advertorials and infomercials are commission-bearing under standard accreditation terms. b. Advertorials and infomercials for an existing advertiser can, upon negotiation, contribute to any existing customer contract in terms of cash volume or share. If they are included in a share agreement then this will apply across all television broadcast expenditure i.e. any advertorial or Infomercial spend with another network will count against the share number. The benefits to the customer in return are subject to that negotiation. 14. SPECIAL PACKAGES TVNZ may offer special packages which carry terms and conditions that supersede those published in this document. Such terms and conditions will be advised in writing in conjunction with package offers. 15. NEW ZEALAND LAW These Terms and Conditions shall be governed by, interpreted and construed in accordance with the laws of New Zealand, and the parties agree to submit to the non-executive jurisdiction of the courts of New Zealand. 19

20 NEW ZEALAND SALES OFFICES AUSTRALIAN SALES OFFICES AUCKLAND 100 Victoria Street West PO Box 3819 Auckland Ph: (09) Fax: (09) WELLINGTON Level 6 Prime Property Tower Lambton Quay PO Box 1752 Wellington Ph: (04) Fax: (04) HAMILTON Level 3, Wintec House Anglesea St PO Box 889 Hamilton Ph: (07) Fax: (07) SYDNEY Brand New Media The Pavillion 201 Miller Street North Sydney NSW 2060 Ph: Fax: BRISBANE Brand New Media 69 Hale St Queensland 4000 Ph: Fax: MELBOURNE Brand New Media 4-8 Osborne St South Yarra VIC 3141 Ph: Fax: CHRISTCHURCH 31 Dundas St Christchurch Central PO BOX Ph: (03) Fax: (03)

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