In collaboration with Manufacturing Engineering, reviews component drawings and datasheets for specification requirements.

Transcription

1 Job Title: Quality Specialist - Incoming Inspector & NCM Department: Quality Assurance Reports to: Quality Manager FLSA Status: Non-Exempt Prepared by: Quality Manager Prepared Date: 6/16/15 Approved by: VP of HR Approved Date: 6/17/15 Summary: Performs activities associated with component quality, supplier communication and monitoring: Incoming Inspection, Nonconforming Material (NCM) Coordinator. Provides support for Quality Management System by assisting with product quality investigations, ESD Program coordination, Continuous Improvement projects, and internal audits. Essential Duties include the following. Other duties may be assigned: 1. Incoming Inspection In collaboration with Manufacturing Engineering, reviews component drawings and datasheets for specification requirements. Creates inspection documents for incoming inspection based on specification requirements and appropriate sampling plan. Inspects purchased parts, assemblies, accessories, and materials for conformance to specifications, using precision measuring instruments and devices. Approves or rejects items, and records inspection and disposition information. Segregates and identifies rejected items, pending NCM activities. Inspects production line parts and materials that have been found to be defective, as needed. 2. Nonconforming Material (NCM) Coordinator Maintains the NCM quarantine area. Responds quickly to requests to coordinate (or perform) inspections of stock, WIP. Segregates and holds suspect NCM materials. Collaborates with program managers, buyers, accounting and suppliers regarding the disposition of NCMs. Works directly with stakeholders to investigate NCM issues, including product impact, inventory levels, product costing and finding root cause. Initiates and communicates Supplier Corrective Action Requests (SCARs) to suppliers, as needed. 1

2 Maintains the NCM database to document nonconforming material information and actions taken to resolve the NCM issue. Performs trend analysis of NCM data. Prepares routine reports for Quality metrics. Communicates critical issues to Quality and Operations. 3. Quality Management System Support ESD Control Program Support Assists Quality Manager with coordination activities for the ESD Control Program. Coordinate ESD compliance verification audits. Assist with ESD training and mentoring of ESD Champions. Maintains ESD Qualified Parts List and ESD supplies. Coordinates smock testing. Product Quality Investigations Assists Quality Manager and Mfg Engineering with internal investigations of WIP and FG nonconforming product. Assists with CAPA investigations for product quality issues, as needed. 2

3 Continuous Improvement Identifies opportunities to improve the quality management processes; develop work instructions and job aids. Participates in continuous improvement projects. Supports company mission by implementing Lean practices, as possible. Internal Audits: Performs internal audits as assigned per audit schedule. Supervisory Responsibilities: This job has no supervisory responsibilities. Required Skills: Knowledge of components used for electronic and electro-mechanical assembly. Knowledge of ESD Control per ANSI/ESD S Ability to write brief summaries, documents and s in a clear and professional manner. Ability to communicate verbally with production employees, managers, and suppliers effectively and professionally. Intermediate computer skills. Able to learn and operate software programs. Ability to prioritize work duties and seek out/give assistance when necessary. Knowledge of IPC standards. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Job Knowledge - Technical Skills: Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Quality: Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Problem Solving: Identifies problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, works well in group problem solving situations. Considers all sides of a situation and forms response appropriately. Communication: Expresses ideas and thoughts verbally, expresses ideas and thoughts in written form, exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods. 3

4 Dependability: Conforms to company and department policies, follows instructions, responds to management direction, meets attendance and punctuality guidelines, takes responsibility for own actions, shares expertise with others. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's Degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Specific training and education in Quality Systems preferred. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have advanced knowledge of ControlTek's database software, MS Word, Excel, PowerPoint, Publisher and internet and applications. Individuals should also have the ability to learn new software applications. Certificates, Licenses, Registrations: No additional requirements 4

5 Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit for 8 hours a day; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. 5