iphone / Android Remote Access Setup Guide NDVR Client XL Series DVR Models

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1 iphone / Android Remote Access Setup Guide NDVR Client XL Series DVR Models 1

2 Read First This guide will assist you in setting up remote access to view your cameras on any Apple or Android device from any location that has internet access. Please refer to the proper section of this guide for your particular device operating system. In order to use your smartphone from anywhere outside of the location's network, you must have some settings configured in your firewall at the DVR location. You can contact Technical Support ( x1) or have your network administrator configure your network. Have your network administrator follow the instructions below for proper setup. Firewall Setup (Network Administrator or ) Check the Port settings in the DVR software by clicking on the Setup button and looking for CMS/iOS/Android Client Connection (make sure that it is enabled) and the corresponding port to the right. Also look for the Web Server port from the same interface. Forward these ports to the IP address of the DVR using both UDP and TCP protocols. Once the ports have been successfully forwarded, you can go to to check if the ports are forwarded correctly. iphone Remote Setup Android Remote Setup

3 iphone Step 1: On your iphone device, go to the App Store and search for NDVR Client and install the app. Step 2: Once the app is installed, open the app and you will come to this menu: From the menu, select Manage Servers. Step 3: In Manage Servers, you will have a list of DVR servers that will be empty. To add a server, touch the blue plus (+) in the upper right-hand corner of the screen. 3

4 Step 4: This will bring up the Edit Server List. Once again, hit the blue plus (+) in the upper right-hand corner. (If you are editing an existing server, click on the server name to bring up it's settings.) 4

5 Step 5: In the New Server screen there will be several fields to input information about the DVR. The screen scrolls down so make sure that all fields are filled in with the proper information. 5

6 Once complete, hit Save in the upper right-hand corner. Step 6: You will be returned to the Edit Server List after hitting Save Then, press the back arrow ( ) in the upper-left hand corner. This will take you back to the Server List. If the parameters were entered correctly, there should be a blue triangle next to your server to let you know it has connected. If the DVR was unable to connect you will get a red (x) with (dis) at the end. 6

7 Step 7: Hit the back button again to return to the main NDVR Client screen. From here, select Live Stream. 7

8 Step 8: In Live Stream there will be four windows. Select the window that you would like to add a camera and hit the plus. 8

9 This will bring up Server List. Select your server and which camera you would like to view. 9

10 This will bring you back to the Video screen with the live feed from your camera. Repeat this as necessary for each camera that you would like to view. If you hit the down arrow ( ) at the bottom of the screen, it will remove the currently selected camera. 10

11 Android Step 1: First, go to the Google Play Store and search for the NVSS Client App. Download and install the app. Step 2: After the app has finished installing, open the app and select Device Manage from the main screen. 11

12 Step 3: Then hit Menu button on your device. An Add option will appear. 12

13 Step 4: You will be brought to the Add Device menu. Once the information has been entered, touch the Add button at the bottom of the screen. You will be taken back to device list. 13

14 Step 5: If connected, a little computer will be to the left of your server name. If there is no connection to the DVR, there will be an (x) over two little monitors. Hit the back button on your device and return to the main screen Step 6: From the main screen, select Live preview. 14

15 In the live viewer screen, select your DVR from the left then select which camera you would like to view (Swipe up to scroll down for more cameras), and hit the play button on the right. 15

16 The live view of the selected camera will open in the viewing window. Hit the Stop button to stop streaming and select a new camera. 16

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