SUBJECT: REPLACEMENT OF CORPORATE ELECTRONIC DATA STORAGE, BACKUP AND DISASTER RECOVERY SOLUTIONS

Size: px
Start display at page:

Download "SUBJECT: REPLACEMENT OF CORPORATE ELECTRONIC DATA STORAGE, BACKUP AND DISASTER RECOVERY SOLUTIONS"

Transcription

1 REPORT TO CABINET TO BE HELD ON 15 SEPTEMBER 2015 Key Decision No Forward Plan Ref No 23K Corporate Priority The proposals in this report contribute to the delivery of all the Council s priorities Cabinet Portfolio Holder Councillor Andrew Jenkinson REPORT OF: DEPUTY CHIEF EXECUTIVE 15/250 WARDS AFFECTED: ALL SUBJECT: REPLACEMENT OF CORPORATE ELECTRONIC DATA STORAGE, BACKUP AND DISASTER RECOVERY SOLUTIONS RECOMMENDATION (S): Cabinet Members are asked to: 1. Note the contents of the report and the urgent need to improve our corporate electronic data storage and back up and Disaster Recovery capability 2. Authorise Officers to undertake an exercise to procure the technology necessary to: i. Increase the disk capacity to improve performance and reliability in the Town Hall data centre ii. iii. Establish a replicated data centre with new disk hardware at an second independent site Undertake a programme of work to implement the improved disk capacity and new replicated data centre 3. Note that the capital costs required to procure and implement the proposed solutions are identified within the current ICT development budget. The annual revenue cost will be paid for through the decommissioning of the current solution. Therefore the costs will be at worst cost neutral, with the potential for some revenue savings to be delivered through the procurement process.

2 4. Subject to the costs being within current capital and revenue budgets, as identified in the approved financial strategy, delegate authority to the Director (LD) to enter into the contracts necessary to implement the recommendations above in paragraphs 2.i 2.iii. REASON FOR RECOMMENDATION (S): To highlight to members the risks inherent with the current data storage and disaster recovery solutions. Some of the elements are old, out of warranty, no longer fit for purpose and command expensive third party support. Therefore they pose a considerable risk to the Council s ongoing service delivery and critical business continuity requirements. To recommend a programme of work that will replace major elements of the Council s corporate electronic data storage, data backup and recovery infrastructure systems, providing modern, fit for purpose data storage solutions and a resilient disaster recovery solution. HIGHLIGHTED RISKS: See attached risk matrix. 1. INTRODUCTION 1.1 The Council currently manages ICT service across twenty-six distinct sites. These services include the provision and support of key ICT solutions such as laptops, PCs, corporate IT servers, corporate IT application systems, electronic data storage and telephony. 1.2 Data links connecting the sites enable cross-organisation access to the corporate IT application systems, electronic data storage, and the internet. These technologies are critical to the Council s service delivery. 1.3 Corporate electronic data storage, housed in the Council s data centre at Scarborough Town Hall, comprises physical disk arrays that host and serve all electronic data in use across the organisation. 1.4 Data backup facilities are also managed from the data centre. These are critical to ongoing service delivery as they enable data files to be recovered quickly in the event of accidental or malicious loss. These backups are stored securely off-site on a daily basis and provide a comprehensive copy of the Council s entire electronic data in the event of a disaster (e.g. a fire in the Town Hall). 1.5 To recover from such a disaster, a managed Disaster Recovery ( DR ) solution is also in place. This is critical to successfully recovering IT application systems and data when a major incident may damage or destroy the Council s single data centre. 1.6 The current electronic data storage, backup and Disaster Recovery solutions are no longer reliable or fit for purpose, and present significant risks to the

3 Council s business operation and the ability to ensure ongoing service delivery. 2. CORPORATE AIMS/PRIORITIES AND THE COMMUNITY PLAN 2.1 This programme of improvements contributes to all corporate priorities and to the overarching Council Aim of, Improving the Performance of our Services and ensuring they provide value for money. 3. BACKGROUND AND ISSUES 3.1 Corporate Electronic Data Storage The Council s current electronic data storage solution is aged (over six years old), unreliable and does not provide sufficient capacity for the data demands of the organisation. It is out of main vendor warranty and is currently serviced by a third party contract that is no longer cost-effective The technology is end of life it is no longer in production so further development of the solution is not possible and at this time any replacement components are second-hand, with a risk that replacement may be no longer available Given the reliance on modern electronic service delivery, if the electronic storage solution fails, Council business will suffer greatly. Staff will not be able to access electronic files or IT application systems until the service is reinstated Further to the reliability issues, the ongoing deployment of a modern corporate Electronic Document and Records Management (EDRM) system and the resultant need to digitise vast volumes of paper files significantly increases the demand for more disk space capacity than is currently available. 3.2 Backup The backup data storage solution has already suffered failures of components and age-related issues. The ICT service recently had to invoke the Disaster Recovery contract in response to a serious backup appliance hardware failure. The recovery provided temporary storage resources and the incident necessitated the urgent procurement of a new backup appliance unit. Despite this recovery there remains a substantial risk that data may not be able to be recovered if a further loss occurs Data backups are scheduled to run once a day (overnight, when impact on IT system availability is not an issue). Current backup procedures involve ICT staff physically removing the data tapes from Scarborough Town Hall on a daily basis, and storing them off-site at a separate, secure location. This is time-consuming and data restored from these tapes can be up to twenty-four hours earlier, meaning that the organisation can lose up to a day s worth of data in the event of a data recovery exercise (or DR scenario). This is no

4 longer acceptable to a modern business whose customers are increasingly reliant on real-time, digital service delivery. 3.3 Disaster Recovery The current third party agreement involves a mobile (truck-mounted) computer room being deployed to a public car park at Whitby Harbour. See Appendix 1. This can take up to twenty-four hours following initial contact. Following its arrival, IT application systems and data are then recovered in the mobile room over a period of several days or weeks, and are then made available to a small number of users The current DR solution is no longer fit for purpose. The mobile computer room is restricted (due to size) to where it can be deployed. It is reliant on a wired connection to the users, so there is a restriction on the number of users who can be accommodated in the Whitby Harbour office and this number is significantly less than is required by the Council s Business Continuity plans As the Council modernises and more of its services utilise digital service channels such as the web and mobile devices, the reliance on the Council s ability to provide continuous access to electronic data, IT applications and digital services becomes increasingly critical The current DR solution recovers IT systems and data over a period of a number of days, but as all recovery requires building the applications and restoring their databases from the ground up, it is acknowledged that some systems may not be accessible (to staff or our customers) for over a week. This is no longer acceptable to the business or our customers. 3.4 General The current technology solutions are inflexible and reactive. They do not readily support modern business needs to expand/contract storage requirements as the organisation reshapes. They create delays in recovery times, and in a DR scenario, the reputation of the Council may suffer as critical services will not be reinstated in a timeframe acceptable to customers or staff. 4. CONSULTATION 4.1 In formalising the programme and its deployment, technical solution advice has been taken from the Council s ICT specialists and manufacturers / suppliers of data storage solutions, backup / DR technologies and hardware. 4.2 Procurement advice has been taken from the Council s procurement team. 4.3 The experience of other Councils and public sector organisations has also been sought.

5 5. ASSESSMENT 5.1 The Council s current corporate electronic data storage, backup and DR infrastructure carries serious risk to ongoing service delivery. Key components are aged, out of warranty, unsupported and failing. The overall solutions lack capacity, do not meet performance requirements, cannot provide flexibility or scalability and are no longer cost-effective. 5.2 If approved the recommendations in this report will initiate a programme of work that builds on recent infrastructure and data connectivity investments made by the Council and will deliver equipment that will be in warranty and with suitable support agreements in place. 5.3 The deployment plan will be designed to minimise any service interruption to our customers, the Council and our partners. The intended solution suite will deliver the following: 5.4 Corporate Electronic Storage Increased disk capacity with improved performance and reliability in the Town Hall data centre, whilst significantly reducing the physical and environmental footprint A replicated data centre will be established at a second Scarborough Borough Council site (beyond the Town Hall). This will involve similar new disk hardware being hosted at the second site. Electronic data will be automatically saved to both the Town Hall (primary) data centre and the secondary data centre (a process known as replication ). The secondary data centre will be a secure facility and will provide a failover resilience not currently offered, ensuring business continuity if the primary data centre suffers service interruption. 5.5 Backup The current reliance on physically removing tape backup media off-site on a daily basis will end. All data will be backed up in real-time (through replication) to disks at the secondary data centre. This means that any lost data will be recovered digitally with minimal officer effort As tapes are taken once a day (overnight), the current solution means that some data, once recovered, can be up to twenty-four hours out of date. The new solution will reduce this to a few minutes at most, further supporting continuous service delivery. 5.6 Disaster Recovery The third party truck-mounted mobile computer room agreement will be terminated. The replicated secondary data centre will be the DR technology backup site and this will enable the Council s ICT specialists to ensure that systems and data are available in a small number of hours following a

6 disaster, rather than the current days and weeks commitment. See Appendix The new DR solution will make the Council s disaster recovery solution location-independent, meaning that the Council s Business Continuity leaders can re-house staff in any number of locations and still be confident they will have reliable and high-performing access to IT systems and data. 5.7 Information Governance All information governance responsibilities, including physical environment security and upholding all data governance laws (e.g. Data Protection Act 1998) will be taken seriously and upheld responsibly throughout the programme It is intended that the proposed solution be audited by the Council s Internal Audit function to ensure compliance with good practice It is worth noting that, whilst the Council is establishing a data centre beyond the Town Hall for the first time, it will be in a secure and monitored environment and the risk of data loss or theft will be far lower than currently moving backup tapes manually away from the Town Hall. 6. IMPLICATIONS 6.1 Policy There are no policy implications arising directly from this report, although Business Continuity and Disaster Recovery policy and plans will have to be updated to reflect the new solutions. 6.2 Legal All procurement actions will be dealt with in accordance with EU Procurement regulations and the Council s Procurement policy and procedures. 6.3 Financial Capital funding for the programme is identified in the Council s approved financial strategy Based on indicative figures it is intended that annual Revenue savings for the term of the contract of circa 6,000 will be realised. However, this will only be confirmed during the procurement process. Based on a five year agreement, it is anticipated:

7 Description Cost Capital costs (one off) 186,000 Revenue costs (per annum) 13,500 Total (for 5yr investment) 253, Equalities and Diversity There are no equality and diversity issues arising directly from this report. However the implementation of this work programme will support the Council s inclusive approach to service delivery. 6.5 Staffing Due to the specialist nature of the work, it is anticipated that some third party professional services will be required to successfully deploy and configure the solutions However, it is intended that training will be provided to the Council s ICT team as part of the programme of work and this will embed knowledge in-house and enable the Council to self-serve elements of the support and further development of the technologies. 6.6 Planning/Crime and Disorder/Environmental Health There are no direct planning, crime and disorder or sustainability issues arising out of this report. 7. ACTION PLAN 7.1 The timetable for the delivery of the work programme is: Phase Dates Procurement Oct 2015 Dec 2015 Deployment Jan 2016 Mar 2016 Hilary Jones Deputy Chief Executive

8 Author: Greg Harper, ICT Delivery Manager, ICT Services, Town Hall, Scarborough Telephone No: address: Background Papers: None. IF YOU HAVE ANY QUERIES ABOUT THIS REPORT OR WISH TO INSPECT ANY OF THE BACKGROUND PAPERS, PLEASE CONTACT Greg Harper ON

9 RISK REGISTER Ref Date Risk Consequence(s) Mitigation 1 15/09/15 Corporate electronic data storage solution is not replaced Corporate disk store fills and corporate electronic data and IT systems fail Electronic service delivery is halted Customer access to services is severely impacted Risk of permanent data loss Current Risk Score Target Risk Score Service Unit Manager / Responsible Officer None D4 A2 ICT Delivery Manager Action Plan Replace corporate electronic data storage solution with new, supported, futureproofed technology of sufficient capacity to ensure current business processes and support future, more flexible, locationindependent ways of working Significant reputational damage for the Council 2 15/09/15 Corporate data backup solution is not replaced Data cannot be restored in a timeframe acceptable to the business or the Council s customers Hardware components will gradually fail, further increasing the risk of more permanent failure Business Continuity expectations become unachievable The business accepts that data may be permanently lost or recovery times will be significantly longer than is acceptable to the business, its customers and its Business Continuity requirements D4 A2 ICT Delivery Manager Upgrade corporate data backup and recovery solutions to ensure they utilise replication and successfully deliver business, customer and Business Continuity technology requirements Significant reputational damage for the Council

10 Ref Date Risk Consequence(s) Mitigation 3 15/09/15 Corporate Disaster Recovery (DR) solution is not replaced DR solution will add risk to data and IT systems recovery (e.g. reliance on third party; truck-mounted vehicle in transit) Limited staff access to recovered systems from Whitby Harbour Office Significant delays in recovering data and IT systems due to technology and logistical restrictions Electronic service delivery is severely impacted for a period of days / weeks Customer access to services is severely impacted for a period of days / weeks Higher risk of permanent data loss as recovery processes rely on significant human intervention Significant reputational damage for the Council if electronic services are unavailable for a significant period Annual cost savings will not be realised The business accepts that data and IT systems recovery times will be significantly longer than is acceptable to the business, its customers its Business Continuity and DR requirements Current Risk Score Target Risk Score Service Unit Manager / Responsible Officer E4 A2 ICT Delivery Manager Action Plan Upgrade corporate DR technology solution to ensure that it utilises replication and successfully delivers the Council s corporate Business Continuity and DR technology requirements

11 Glossary of Terms Risk An event which may prevent the Council achieving its objectives. Consequences The outcome if the risk materialised. Mitigation The processes and procedures that are in place to reduce the risk. Current Risk Score The likelihood and impact score with the current mitigation measures in place. Corporate Objectives An assessment of the Corporate Objectives that are affected by the risk identified. Target Risk Score The likelihood and impact score that the Council is aiming to achieve. Service Unit Manager The Service Unit or Officer responsible for managing the risk. Action Plan The proposed actions to be implemented in order to reduce the risk to the target score. Risk Scoring Impact 2 1 A B C D E Likelihood Likelihood: A = Very Low B = Not Likely C = Likely D = Very Likely E = Almost Certain Impact 1 = Low 2 = Minor 3 = Medium 4 = Major 5 = Disaster

Manchester City Council Report for Information. Report to: Resource and Governance Overview and Scrutiny Committee - 15 December 2011

Manchester City Council Report for Information. Report to: Resource and Governance Overview and Scrutiny Committee - 15 December 2011 Manchester City Council Report for Information Report to: Resource and Governance Overview and Scrutiny Committee - 15 December 2011 Subject: Report of: Data Centre Provisioning Project City Treasurer

More information

Cabinet Portfolio Holder

Cabinet Portfolio Holder REPORT TO CABINET TO BE HELD ON 18 JANUARY 2011 Key Decision Forward Plan Ref No YES N/A Corporate Priority: To improve the performance of our Services and ensuring they provide Value for Money Cabinet

More information

FINAL. Internal Audit Report. Data Centre Operations and Security

FINAL. Internal Audit Report. Data Centre Operations and Security FINAL Internal Audit Report Data Centre Operations and Security Document Details: Reference: Report nos from monitoring spreadsheet/2013.14 Senior Manager, Internal Audit & Assurance: ext. 6567 Engagement

More information

ICT Disaster Recovery Plan

ICT Disaster Recovery Plan 7 Appendix A ICT Disaster Recovery Plan Definition of a Disaster A computer disaster is the occurrence of any computer system or associated event which causes the interruption of business, leading in the

More information

Business Continuity Management For Small to Medium-Sized Businesses

Business Continuity Management For Small to Medium-Sized Businesses Business Continuity Management For Small to Medium-Sized Businesses Produced by NORMIT and Norfolk County Council Resilience Team For an electronic copy of this document visit www.normit.org Telephone

More information

LONDON BOROUGH OF WALTHAM FOREST

LONDON BOROUGH OF WALTHAM FOREST LONDON BOROUGH OF WALTHAM FOREST Meeting / Date Cabinet /December 2015 Report Title Cabinet Portfolio Report Author/ Contact details Wards affected Public Access Appendices ICT Data Centre & Infrastructure

More information

Gravesham Borough Council. Report to Cabinet. Digital Performance Manager. Single Customer Contact Platform

Gravesham Borough Council. Report to Cabinet. Digital Performance Manager. Single Customer Contact Platform Classification: N/A Key Decision: No Gravesham Borough Council Report to: Report to Cabinet Date: 6 July 2015 Reporting officer: Subject: Digital Performance Manager Single Customer Contact Platform Purpose

More information

Business Continuity Management. Policy Statement and Strategy

Business Continuity Management. Policy Statement and Strategy Business Continuity Management Policy Statement and Strategy November 2011 Title Business Continuity Management Policy & Strategy Date of Publication: Cabinet Council Published by Borough Council of King

More information

Business continuity strategy

Business continuity strategy Business continuity strategy 2009 2012 Table of contents 1 Why this strategy is needed 3 2 Aim of the strategy 4 3 Our approach to business continuity 4 PROCESS 4 STRUCTURE 5 DOCUMENTATION 6 DISRUPTION

More information

SOUTH LAKELAND DISTRICT COUNCIL INTERNAL AUDIT FINAL REPORT IT 11-02. IT Backup, Recovery and Disaster Recovery Planning

SOUTH LAKELAND DISTRICT COUNCIL INTERNAL AUDIT FINAL REPORT IT 11-02. IT Backup, Recovery and Disaster Recovery Planning SOUTH LAKELAND DISTRICT COUNCIL INTERNAL AUDIT FINAL REPORT IT 11-02 IT Backup, Recovery and Disaster Recovery Planning Executive Summary Introduction As part of the 2011/12 Audit Plan and following discussions

More information

ICT, PROCUREMENT AND ASSET MANAGEMENT 18 APRIL 2008 SUB-COMMITTEE DISASTER RECOVERY/CONTINGENCY PLANNING

ICT, PROCUREMENT AND ASSET MANAGEMENT 18 APRIL 2008 SUB-COMMITTEE DISASTER RECOVERY/CONTINGENCY PLANNING ICT, PROCUREMENT AND ASSET MANAGEMENT 18 APRIL 2008 SUB-COMMITTEE DISASTER RECOVERY/CONTINGENCY PLANNING Report by Director of Finance and Corporate Resources PURPOSE OF REPORT To bring before the Sub-Committee

More information

Cambridge City Council

Cambridge City Council Cambridge City Council Item To: Report by: Relevant scrutiny committee: Wards affected: Executive Councillor for Customer Services and Resources James Nightingale, Head of ICT Client Services Strategy

More information

DERBYSHIRE COUNTY COUNCIL. Cabinet. 28th November 2006. Report of the Deputy Chief Executive and Strategic Director Corporate Resources

DERBYSHIRE COUNTY COUNCIL. Cabinet. 28th November 2006. Report of the Deputy Chief Executive and Strategic Director Corporate Resources DERBYSHIRE COUNTY COUNCIL Cabinet 28th November 2006 Report of the Deputy Chief Executive and Strategic Director Corporate Resources County-wide PC Commissioning Unit (Strategic Policy and Budget) 1. PURPOSE

More information

BUSINESS CONTINUITY POLICY

BUSINESS CONTINUITY POLICY BUSINESS CONTINUITY POLICY Last Review Date Approving Body n/a Audit Committee Date of Approval 9 th January 2014 Date of Implementation 1 st February 2014 Next Review Date February 2017 Review Responsibility

More information

CABINET. 24 April 2012. Title: Term Contract for Maintenance, Repair and Minor Works on Security and Protection Systems

CABINET. 24 April 2012. Title: Term Contract for Maintenance, Repair and Minor Works on Security and Protection Systems CABINET 24 April 2012 Title: Term Contract for Maintenance, Repair and Minor Works on Security and Protection Systems Report of the Cabinet Member for Finance and Education Open Report Wards Affected:

More information

SUBMITTED TO: NORFOLK AND SUFFOLK COLLABORATION PANEL - 3 SEPTEMBER 2014 ERP (ENTERPRISE RESOURCE PLANNING) PROJECT UPDATE

SUBMITTED TO: NORFOLK AND SUFFOLK COLLABORATION PANEL - 3 SEPTEMBER 2014 ERP (ENTERPRISE RESOURCE PLANNING) PROJECT UPDATE ORIGINATOR: CHIEF CONSTABLE PAPER NO: NS14/18 SUBMITTED TO: NORFOLK AND SUFFOLK COLLABORATION PANEL - 3 SEPTEMBER 2014 SUBJECT: ERP (ENTERPRISE RESOURCE PLANNING) PROJECT UPDATE SUMMARY: 1. The Collaboration

More information

Business Continuity Plan

Business Continuity Plan Business Continuity Plan IMMEDIATE ACTIONS Manager/Supervisor 1. Ensure emergency services contacted 2. Ensure safety of personnel 3. Co-ordinate with the emergency services 4. Contact Senior members of

More information

Item No. 15.2.2 Capital Project Appraisal & Procurement Report. Target Completion Date November 2008

Item No. 15.2.2 Capital Project Appraisal & Procurement Report. Target Completion Date November 2008 Item No. 15.2.2 Capital Project Appraisal & Procurement Report Project Title Supply, installation, maintenance, support and upgrade of car park Pay on Foot and Associated Control Equipment (Phased approach)

More information

Business Continuity Plan Toolkit

Business Continuity Plan Toolkit Business Continuity Plan Toolkit March 2015 1 Contents The Template instructions for use... 2 Introduction... 3 What is the purpose of this toolkit?... 3 Why do you need a Business Continuity Plan?...

More information

Business Continuity Plan

Business Continuity Plan Version Control: Document Name: Version: Version 1.0 Author: Approved by: Corporate Support Manager Management Board/Executive Committee Date Approved: Review Date November 2016 Introduction The aim of

More information

Contents. INTRODUCTION...3 Developing a Business Continuity Plan... 4. SECTION 1...5 Objectives... 5 Glossary... 5

Contents. INTRODUCTION...3 Developing a Business Continuity Plan... 4. SECTION 1...5 Objectives... 5 Glossary... 5 Business Continuity and Disaster Recovery Plan March 2015 Contents INTRODUCTION...3 Developing a Business Continuity Plan... 4 SECTION 1...5 Objectives... 5 Glossary... 5 SECTION 2...6 Risk Management

More information

HERTSMERE BOROUGH COUNCIL REPORT TO EXECUTIVE

HERTSMERE BOROUGH COUNCIL REPORT TO EXECUTIVE HERTSMERE BOROUGH COUNCIL REPORT TO EXECUTIVE Item no: 8.4 Document Reference no: EX/12/20 Date of Meeting / Decision: This is not a key decision Urgency: The proposals are not exempt from call-in on the

More information

Business Continuity Plan Template

Business Continuity Plan Template Business Continuity Plan Template Disclaimer This publication has been produced to provide a guide for people anticipating going into business and for business owners. It should not be regarded as an

More information

Business Continuity Business Continuity Management Policy

Business Continuity Business Continuity Management Policy Business Continuity Business Continuity Management Policy : Date of Issue: 28 January 2009 Version no: 1.1 Review Date: January 2010 Document Owner: Patricia Hughes Document Authoriser: Tony Curtis 1 Version

More information

HERTSMERE BOROUGH COUNCIL REPORT TO EXECUTIVE

HERTSMERE BOROUGH COUNCIL REPORT TO EXECUTIVE HERTSMERE BOROUGH COUNCIL REPORT TO EXECUTIVE Item no: 7.2 Document Reference No: EX/11/45 Date of Meeting / Decision: 20 July 2011 This is not a key decision call-in on the grounds of urgency Urgency:

More information

Glasgow Life Risk Management & Business Continuity Planning. Final Report

Glasgow Life Risk Management & Business Continuity Planning. Final Report Glasgow Life Risk Management & Business Continuity Planning Final Report INTERNAL AUDIT October 2014 Glasgow City Council Internal Audit 1 Glasgow Life Risk Management & Business Continuity Planning Table

More information

IT REVIEW OF THE DISASTER RECOVERY ARRANGEMENTS

IT REVIEW OF THE DISASTER RECOVERY ARRANGEMENTS NOTTINGHAM CITY HOMES IT REVIEW OF THE DISASTER RECOVERY ARRANGEMENTS Report issued: February 2011 Audit Plan: The matters raised in this report are only those that came to the attention of the auditor

More information

Appendix 6c. Final Internal Audit Report Disaster Recovery Planning. June 2007. Report 6c Page 1 of 15

Appendix 6c. Final Internal Audit Report Disaster Recovery Planning. June 2007. Report 6c Page 1 of 15 Appendix 6c Final Internal Audit Report Disaster Recovery Planning June 2007 Report 6c Page 1 of 15 Contents Page Executive Summary 3 Observations and Recommendations 8 Appendix 1 - Audit Framework 13

More information

CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT

CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT JANUARY 2008 GUIDELINE ON BUSINESS CONTINUITY GUIDELINE CBK/PG/14

More information

ICT NETWORK AND INFRASTRUCTURE FILE SERVER POLICY

ICT NETWORK AND INFRASTRUCTURE FILE SERVER POLICY ICT NETWORK AND INFRASTRUCTURE FILE SERVER POLICY Version 1.0 Ratified By Date Ratified Author(s) Responsible Committee / Officers Issue Date Review Date Intended Audience Impact Assessed CCG Committee

More information

Dacorum Borough Council Final Internal Audit Report. IT Business Continuity and Disaster Recovery

Dacorum Borough Council Final Internal Audit Report. IT Business Continuity and Disaster Recovery Dacorum Borough Council Final Internal Audit Report IT Business Continuity and Disaster Recovery Distribution list: Chris Gordon Group Manager Performance, Policy and Projects John Worts ICT Team Leader

More information

Code Subsidiary Document No. 0007: Business Continuity Management. September 2015

Code Subsidiary Document No. 0007: Business Continuity Management. September 2015 Code Subsidiary Document No. 0007: September 2015 Change History Version Number Date of Issue Reason For Change Change Control Reference Sections Affected 20150511 11 May 2015 For industry consultation

More information

Introduction UNDERSTANDING BUSINESS CONTINUITY MANAGEMENT

Introduction UNDERSTANDING BUSINESS CONTINUITY MANAGEMENT INFORMATION SECURITY: UNDERSTANDING BUSINESS CONTINUITY MANAGEMENT FACTSHEET This factsheet will introduce you to Business Continuity Management (BCM), which is a process developed to counteract systems

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Policy Statement & Strategy July 2009 Basildon District Council Business Continuity Management Policy Statement The Council is committed to ensuring robust and effective

More information

Leveraging Virtualization for Disaster Recovery in Your Growing Business

Leveraging Virtualization for Disaster Recovery in Your Growing Business Leveraging Virtualization for Disaster Recovery in Your Growing Business Contents What is Disaster Recovery?..................................... 2 Leveraging Virtualization to Significantly Improve Disaster

More information

Internal Audit. Progress Report Quarter 4 - ADDENDUM. Caroline Glitre, Head of Internal Audit

Internal Audit. Progress Report Quarter 4 - ADDENDUM. Caroline Glitre, Head of Internal Audit Internal Audit Progress Report 2015-16 Quarter 4 - ADDENDUM Caroline Glitre, Head of Internal Audit 1. Introduction The Internal Audit 2015-16 Quarter 4 progress report has the following addendum of two

More information

DOBUS And SBL Cloud Services Brochure

DOBUS And SBL Cloud Services Brochure 01347 812100 www.softbox.co.uk DOBUS And SBL Cloud Services Brochure enquiries@softbox.co.uk DOBUS Overview The traditional DOBUS service is a non-internet reliant, resilient, high availability trusted

More information

NETWORK SERVICES WITH SOME CREDIT UNIONS PROCESSING 800,000 TRANSACTIONS ANNUALLY AND MOVING OVER 500 MILLION, SYSTEM UPTIME IS CRITICAL.

NETWORK SERVICES WITH SOME CREDIT UNIONS PROCESSING 800,000 TRANSACTIONS ANNUALLY AND MOVING OVER 500 MILLION, SYSTEM UPTIME IS CRITICAL. NETWORK SERVICES WITH SOME CREDIT UNIONS PROCESSING 800,000 TRANSACTIONS ANNUALLY AND MOVING OVER 500 MILLION, SYSTEM UPTIME IS CRITICAL. Your Credit Union information is irreplaceable. Data loss can result

More information

Business Continuity Planning in IT

Business Continuity Planning in IT Introduction: Business Continuity Planning in IT The more your business relies on its IT systems, the more you need to consider how unexpected disruptions might affect your business. These disruptions

More information

Disaster Recovery Policy

Disaster Recovery Policy Disaster Recovery Policy INTRODUCTION This policy provides a framework for the ongoing process of planning, developing and implementing disaster recovery management for IT Services at UCD. A disaster is

More information

SLOUGH BOROUGH COUNCIL. CONTACT OFFICER: Roger Parkin, Director Customer & Transactional Services (For all enquiries) (01753)

SLOUGH BOROUGH COUNCIL. CONTACT OFFICER: Roger Parkin, Director Customer & Transactional Services (For all enquiries) (01753) SLOUGH BOROUGH COUNCIL REPORT TO: Audit Committee DATE: 10 th November 2011 CONTACT OFFICER: Roger Parkin, Director Customer & Transactional Services (For all enquiries) (01753) 875207 WARD(S): PORTFOLIO:

More information

Balancing and Settlement Code BSC PROCEDURE BSCP537. QUALIFICATION PROCESS FOR SVA PARTIES, SVA PARTY AGENTS AND CVA MOAs

Balancing and Settlement Code BSC PROCEDURE BSCP537. QUALIFICATION PROCESS FOR SVA PARTIES, SVA PARTY AGENTS AND CVA MOAs Balancing and Settlement Code BSC PROCEDURE BSCP537 QUALIFICATION PROCESS FOR SVA PARTIES, SVA PARTY AGENTS AND CVA MOAs APPENDIX 3 GUIDANCE NOTES ON COMPLETING THE SAD Version 2.0 Date: 10 September 2007

More information

24 September 2015 ITEM: 12. Standards and Audit Committee. Thurrock Council BCP and DR status. Key Decision: Key. Wards and communities affected: All

24 September 2015 ITEM: 12. Standards and Audit Committee. Thurrock Council BCP and DR status. Key Decision: Key. Wards and communities affected: All 24 September 2015 ITEM: 12 Standards and Audit Committee Thurrock Council BCP and DR status Wards and communities affected: All Key Decision: Key Report of: Gary Staples, ICT Commercial Manager Accountable

More information

EDP HOSTING SERVICES Reducing Your Costs & Protecting Your Business

EDP HOSTING SERVICES Reducing Your Costs & Protecting Your Business EDP HOSTING SERVICES Reducing Your Costs & Protecting Your Business Cost-effective, client focused, business solutions. Building relationships for business growth Considering outsourcing your computing

More information

Emergency Response and Business Continuity Management Policy

Emergency Response and Business Continuity Management Policy Emergency Response and Business Continuity Management Policy Owner: John Duffy, Registrar & Secretary Last updated: September 2012 Version: 04 Document control Date Version Author Changes To be populated

More information

Disaster Recovery for Business-Critical Applications. Your business. Back in business. Real-time DR solutions you can rely upon when all else fails

Disaster Recovery for Business-Critical Applications. Your business. Back in business. Real-time DR solutions you can rely upon when all else fails Disaster Recovery for Business-Critical Applications Your business. Back in business. Real-time DR solutions you can rely upon when all else fails Disaster Recovery for Business-Critical Applications Your

More information

Council, 6 February 2014. IT Report. Executive summary and recommendations. Introduction

Council, 6 February 2014. IT Report. Executive summary and recommendations. Introduction Council, 6 February 2014 IT Report Executive summary and recommendations Introduction The report sets out the main activities of the IT Department since the last meeting of Council. It includes statistical

More information

Disaster Recovery Solutions for Oracle Database Standard Edition RAC. A Dbvisit White Paper

Disaster Recovery Solutions for Oracle Database Standard Edition RAC. A Dbvisit White Paper Disaster Recovery Solutions for Oracle Database Standard Edition RAC A Dbvisit White Paper Copyright 2011-2012 Dbvisit Software Limited. All Rights Reserved v2, Mar 2012 Contents Executive Summary... 1

More information

BUSINESS CONTINUITY MANAGEMENT A Guide for Businesses In Northamptonshire

BUSINESS CONTINUITY MANAGEMENT A Guide for Businesses In Northamptonshire BUSINESS CONTINUITY MANAGEMENT A Guide for Businesses In Northamptonshire 1 What is Business Continuity? Business Continuity is a planning process which provides a framework to ensure the resilience of

More information

Job Description. Job Title: Network Services Manager. Department: INFORMATION TECHNOLOGY MAIN PURPOSE OF JOB: MAIN DUTIES AND RESPONSIBILITIES:

Job Description. Job Title: Network Services Manager. Department: INFORMATION TECHNOLOGY MAIN PURPOSE OF JOB: MAIN DUTIES AND RESPONSIBILITIES: Job Description Job Title: Network Services Manager Department: INFORMATION TECHNOLOGY Responsible to: ICT/IS Manager Number of people directly managed: No direct permanent HHL reports: - Supervision of

More information

Quick Guide: Managing ICT Risk for Business

Quick Guide: Managing ICT Risk for Business Quick Guide: Managing ICT Risk for Business This Quick Guide is one of a series of information products aimed at helping small to medium sized enterprises identify and manage risks when assessing, buying

More information

Ohio Supercomputer Center

Ohio Supercomputer Center Ohio Supercomputer Center IT Business Continuity Planning No: Effective: OSC-13 06/02/2009 Issued By: Kevin Wohlever Director of Supercomputer Operations Published By: Ohio Supercomputer Center Original

More information

Managing business risk

Managing business risk Managing business risk What senior managers need to know about business continuity bell.ca/businesscontinuity Information and Communications Technology (ICT) has become more vital than ever to the success

More information

Call: 08715 900800. Disaster Recovery/Business Continuity (DR/BC) Services From VirtuousIT

Call: 08715 900800. Disaster Recovery/Business Continuity (DR/BC) Services From VirtuousIT Disaster Recovery/Business Continuity (DR/BC) Services From VirtuousIT The VirtuousIT DR/BC solution is designed around RecoveryShield from Thinking SAFE. The service includes a local backup appliance

More information

Disaster Recovery and Contingency Planning

Disaster Recovery and Contingency Planning ITEM: 7(ii) AUDIT COMMITTEE 2 NOVEMBER Nottingham City Homes Disaster Recovery and Contingency Planning June Final Report Executive Summary & Action Plan Assurance Level: Partly meets expectations Audit

More information

Richmond Police Department Police Records Management System (PISTOL) 12 Months ended December 31, 2011

Richmond Police Department Police Records Management System (PISTOL) 12 Months ended December 31, 2011 REPORT # 2012-10 AUDIT Of the TABLE OF CONTENTS Executive Summary..... i Comprehensive List of Recommendations. iii Introduction.......... 1 Background........ 2 Conclusion........ 3 Recommendations........

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Standard Operating Procedure Notice: This document has been made available through the Police Service of Scotland Freedom of Information Publication Scheme. It should not

More information

Data Quality Strategy 2006/2008

Data Quality Strategy 2006/2008 Scarborough Borough Council Data Quality Strategy 2006/2008 Data Quality Strategy Introduction... 1 Roles and Responsibilities... 1 Collection of Data... 2 Verification of Data... 4 Validation of Data...

More information

ICT & Communications Services Disaster & Recovery Plan

ICT & Communications Services Disaster & Recovery Plan ICT & Communications Services Disaster & Recovery Plan Advanced IT Services with George Spencer Academy www.aitn.co.uk Advanced IT Services - Arthur Mee Road, Stapleford, Nottingham. NG9 7EW Email: info@advanceditservices.co.uk

More information

Backup and Redundancy

Backup and Redundancy Backup and Redundancy White Paper NEC s UC for Business Backup and Redundancy allow businesses to operate with confidence, providing security for themselves and their customers. When a server goes down

More information

This white paper describes the three reasons why backup is a strategic element of your IT plan and why it is critical to your business that you plan

This white paper describes the three reasons why backup is a strategic element of your IT plan and why it is critical to your business that you plan This white paper describes the three reasons why backup is a strategic element of your IT plan and why it is critical to your business that you plan and execute a strategy to protect 100 percent of your

More information

Internal Audit Report Disaster Recovery / Business Continuity Planning

Internal Audit Report Disaster Recovery / Business Continuity Planning Audit Committee, 28 November 2013 Internal Audit Report Disaster Recovery / Business Continuity Planning Executive summary and recommendations Introduction As part of the Internal Audit Plan for 2013-14,

More information

Information Security Policy September 2009 Newman University IT Services. Information Security Policy

Information Security Policy September 2009 Newman University IT Services. Information Security Policy Contents 1. Statement 1.1 Introduction 1.2 Objectives 1.3 Scope and Policy Structure 1.4 Risk Assessment and Management 1.5 Responsibilities for Information Security 2. Compliance 3. HR Security 3.1 Terms

More information

IT NETWORK AND INFRASTRUCTURE FILE SERVER POLICY (for Cheshire CCGs)

IT NETWORK AND INFRASTRUCTURE FILE SERVER POLICY (for Cheshire CCGs) IT NETWORK AND INFRASTRUCTURE FILE SERVER POLICY (for Cheshire CCGs) Version 3.2 Ratified By Date Ratified November 2014 Author(s) Responsible Committee / Officers Issue Date November 2014 Review Date

More information

Disaster Recovery and Business Continuity Plan

Disaster Recovery and Business Continuity Plan Disaster Recovery and Business Continuity Plan Table of Contents 1. Introduction... 3 2. Objectives... 3 3. Risks... 3 4. Steps of Disaster Recovery Plan formulation... 3 5. Audit Procedure.... 5 Appendix

More information

ICT Digital Transformation Programme

ICT Digital Transformation Programme Officer and Date Item Cabinet 11 th May 2016 Public ICT Digital Transformation Programme Responsible Officer: Clive Wright, Chief Executive Email: Clive.wright@shropshire.gov.uk Tel: 01743 252007 1.0 Summary

More information

1.1 Approve the proposals for the roll-out of the new telephone system as set out in this report.

1.1 Approve the proposals for the roll-out of the new telephone system as set out in this report. APPENDIX L Agenda Item No. 13 REPLACEMENT OF TELEPHONE SYSTEM Councillor Cartwright Leader of the Council 1.0 Purpose The purpose of this paper is to recommend the progressive roll-out of new telephone

More information

Version 1.0. Ratified By

Version 1.0. Ratified By ICT NETWORK AND INFRASTRUCTURE FILE SERVER POLICY Version 1.0 Ratified By Date Ratified 5 th March 2013 Author(s) Responsible Committee / Officers Issue Date 5 th March 2013 Review Date Intended Audience

More information

REMOTE WORKING POLICY

REMOTE WORKING POLICY Reference number Approved by Information Management and Technology Board Date approved 30 April 2013 Version 1.0 Last revised Review date March 2014 Category Owner Target audience Information Assurance

More information

Portfolio: Transformation, Modernisation and Regulation

Portfolio: Transformation, Modernisation and Regulation Portfolio: Transformation, Modernisation and Regulation Procurement Committee 19 October 2006 Procurement of E-mail, Calendar and Archiving System Report by: Ward Implications: Head of City Service and

More information

Walton Centre. Document History Date Version Author Changes 01/10/2004 1.0 A Cobain L Wyatt. Monitoring & Audit

Walton Centre. Document History Date Version Author Changes 01/10/2004 1.0 A Cobain L Wyatt. Monitoring & Audit Page 1 Walton Centre Monitoring & Audit Document History Date Version Author Changes 01/10/2004 1.0 A Cobain L Wyatt Page 2 Table of Contents Section Contents 1 Introduction 2 Responsibilities Within This

More information

BUSINESS CONTINUITY PLAN

BUSINESS CONTINUITY PLAN Business Logo Here BUSINESS CONTINUITY PLAN FOR SMALL TO MEDIUM SIZED BUSINESSES DATE :??? VERSION:?? PRODUCED BY DURHAM CIVIL CONTINGENCIES UNIT BUSINESS CONTINUITY PLAN LIST OF CONTENTS 1. DISCLAIMER...4

More information

2.0 RECOMMENDATIONS Members of the Committee are asked to note the information contained within this report.

2.0 RECOMMENDATIONS Members of the Committee are asked to note the information contained within this report. REPORT TO: SCRUTINY COMMITTEE 25 JUNE 2013 REPORT ON: REPORT BY: INTERNAL AUDIT REPORTS CHIEF INTERNAL AUDITOR REPORT NO: 280-2013 1.0 PURPOSE OF REPORT To submit to Members of the Scrutiny Committee a

More information

Oadby and Wigston Borough Council. Information and Communications Technology (I.C.T.) Section

Oadby and Wigston Borough Council. Information and Communications Technology (I.C.T.) Section Appendix 1 Oadby and Wigston Borough Council Information and Communications Technology (I.C.T.) Section Information Communication Technology Contingency and Disaster Recovery Plan Version 0.1 10/04/09

More information

Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security

Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security Overview Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security Blackboard Collaborate web conferencing is available in a hosted environment and this document

More information

PPSADOPTED: OCT. 2012 BACKGROUND POLICY STATEMENT PHYSICAL FACILITIES. PROFESSIONAL PRACTICE STATEMENT Developing a Business Continuity Plan

PPSADOPTED: OCT. 2012 BACKGROUND POLICY STATEMENT PHYSICAL FACILITIES. PROFESSIONAL PRACTICE STATEMENT Developing a Business Continuity Plan PROFESSIONAL PRACTICE STATEMENT Developing a Business Continuity Plan OCT. 2012 PPSADOPTED: What is a professional practice statement? Professional Practice developed by the Association Forum of Chicagoland

More information

Statement of Guidance

Statement of Guidance Statement of Guidance Business Continuity Management All Licensees 1. Statement of Objectives 1.1. To enhance the resilience of the financial sector and to minimise the potential impact of a major operational

More information

RISK MANAGEMENT STRATEGY

RISK MANAGEMENT STRATEGY RISK MANAGEMENT STRATEGY 1 Introduction The purpose of this document is to outline a which facilitates the effective recognition and management of risks facing the University. The Combined Code on Corporate

More information

MAIDSTONE BOROUGH COUNCIL LEADER OF THE COUNCIL REPORT OF THE HEAD OF BUSINESS IMPROVEMENT

MAIDSTONE BOROUGH COUNCIL LEADER OF THE COUNCIL REPORT OF THE HEAD OF BUSINESS IMPROVEMENT MAIDSTONE BOROUGH COUNCIL LEADER OF THE COUNCIL REPORT OF THE HEAD OF BUSINESS IMPROVEMENT Report prepared by Steve Trigg Date Issued: 16 April 2008 1. MULTIFUNCTION DEVICES AND PRINT MANAGEMENT SOFTWARE

More information

Cloud Computing and Records Management

Cloud Computing and Records Management GPO Box 2343 Adelaide SA 5001 Tel (+61 8) 8204 8773 Fax (+61 8) 8204 8777 DX:336 srsarecordsmanagement@sa.gov.au www.archives.sa.gov.au Cloud Computing and Records Management June 2015 Version 1 Version

More information

ICT Indicators. The scope of the ICT function covers all aspects of infrastructure, systems, processes and disciplines required to support:

ICT Indicators. The scope of the ICT function covers all aspects of infrastructure, systems, processes and disciplines required to support: ICT Indicators ICT value for money indicators guidance 1) Introduction This document sets out the indicators for the ICT Function. The guidance below starts by defining the scope of the function and goes

More information

Data Backup Options for SME s

Data Backup Options for SME s Data Backup Options for SME s As an IT Solutions company, Alchemy are often asked what is the best backup solution? The answer has changed over the years and depends a lot on your situation. We recognize

More information

Project Appraisal and Scrutiny Committee Recommendation. E-mail, file storage system and server upgrades

Project Appraisal and Scrutiny Committee Recommendation. E-mail, file storage system and server upgrades Cambridge City Council To: Report by: Scrutiny committee: Wards affected: Executive Councillor for Customer Services and Resources James Nightingale, Head of ICT Client Services Strategy and Resources

More information

[INSERT NAME OF SCHOOL] BUSINESS CONTINUITY PLAN

[INSERT NAME OF SCHOOL] BUSINESS CONTINUITY PLAN Plan Ref No: [INSERT NAME OF SCHOOL] BUSINESS CONTINUITY PLAN PLAN DETAILS Date Written Plan Owner Plan Writer Version Number Review Schedule 6 monthly Annually Date of Plan Review Date of Plan Exercise

More information

Support & Field Services

Support & Field Services Support & Field Services The Right Engineer, In the Right Place, With the Right Skills, At the Right Time, With the Right Parts 2 At, we work with a wide range of customers across the UK delivering flexible

More information

Comhairle nan Eilean Siar Internal Audit Review DISASTER RECOVERY ARRANGEMENTS Information Technology. Final Report 2014/15-06

Comhairle nan Eilean Siar Internal Audit Review DISASTER RECOVERY ARRANGEMENTS Information Technology. Final Report 2014/15-06 Comhairle nan Eilean Siar Internal Audit Review Information Technology Final Report 2014/15-06 3 rd November 2014 CONTENTS Page SECTION 1 - EXECUTIVE SUMMARY 1-6 SECTION 2 - DETAILED FINDINGS AND RECOMMENDATIONS

More information

VERITAS Volume Replicator in an Oracle Environment

VERITAS Volume Replicator in an Oracle Environment VERITAS Volume Replicator in an Oracle Environment Introduction Remote replication of online disks and volumes is emerging as the technique of choice for protecting enterprise data against disasters. VERITAS

More information

Rotherham CCG Network Security Policy V2.0

Rotherham CCG Network Security Policy V2.0 Title: Rotherham CCG Network Security Policy V2.0 Reference No: Owner: Author: Andrew Clayton - Head of IT Robin Carlisle Deputy - Chief Officer D Stowe ICT Security Manager First Issued On: 17 th October

More information

Parish National Bank. Parish National Bank increases protection with recovery management from EMC and VMware BUSINESS VALUE HIGHLIGHTS

Parish National Bank. Parish National Bank increases protection with recovery management from EMC and VMware BUSINESS VALUE HIGHLIGHTS Customer Focus on Business Continuity Parish National Bank Parish National Bank increases protection with recovery management from EMC and VMware BUSINESS VALUE HIGHLIGHTS SOLUTION SNAPSHOT Software: VMware

More information

1.0 Policy Statement / Intentions (FOIA - Open)

1.0 Policy Statement / Intentions (FOIA - Open) Force Policy & Procedure Reference Number Business Continuity Management D269 Policy Version Date 23 July 2015 Review Date 23 July 2016 Policy Ownership Portfolio Holder Links or overlaps with other policies

More information

Why is online backup replacing tape? WHITEPAPER

Why is online backup replacing tape? WHITEPAPER Why is online backup replacing tape? WHITEPAPER By 2008, the majority of data restores will occur from disk, not from tape. Gartner Group www.jcom.co.uk/cloudsecure 1 As there are many shortcomings of

More information

Client Study Portfolio

Client Study Portfolio Client Study Portfolio Client Study 1: UK District Council A re-architecture of the client s RAC Environment and full 24/7 support of the client s database systems thereafter has eliminated the risk of

More information

Prudential Practice Guide

Prudential Practice Guide Prudential Practice Guide LPG 232 Business Continuity Management March 2007 www.apra.gov.au Australian Prudential Regulation Authority Disclaimer and copyright This prudential practice guide is not legal

More information

Overview and Scrutiny Forum Resources

Overview and Scrutiny Forum Resources Overview and Scrutiny Forum Resources Part 1 17 th December 2004 Item No 4 Subject Purpose Author Ward Summary Implementation of Oracle iprocurement Suite The purpose of this report is to update members

More information

Joint ICT Service ICT Strategy 2014-17

Joint ICT Service ICT Strategy 2014-17 Document History Document Location This document is only valid on the day it was printed. The source of the document will be found in (see footer) Revision History Date of this revision: 19 th May 2014

More information

FUNDING APPROVAL FOR IMPLEMENTATION OF CLOUD-BASED PRODUCTIVITY AND COLLABORATION TOOLS (OFFICE 365)

FUNDING APPROVAL FOR IMPLEMENTATION OF CLOUD-BASED PRODUCTIVITY AND COLLABORATION TOOLS (OFFICE 365) London Borough of Hammersmith & Fulham CABINET 2 NOVEMBER 2015 FUNDING APPROVAL FOR IMPLEMENTATION OF CLOUD-BASED PRODUCTIVITY AND COLLABORATION TOOLS (OFFICE 365) Report of the Leader - Councillor Stephen

More information

ICT Policy. Executive Summary. Date of ratification Executive Team Committee 22nd October 2013. Document Author(s) Collette McQueen

ICT Policy. Executive Summary. Date of ratification Executive Team Committee 22nd October 2013. Document Author(s) Collette McQueen ICT Policy THCCGIT20 Version: 01 Executive Summary This document defines the Network Infrastructure and File Server Security Policy for Tower Hamlets Clinical Commissioning Group (CCG). The Network Infrastructure

More information

JOB DESCRIPTION CONTRACTUAL POSITION

JOB DESCRIPTION CONTRACTUAL POSITION Ref #: IT/P /01 JOB DESCRIPTION CONTRACTUAL POSITION JOB TITLE: INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) SECURITY SPECIALIST JOB SUMMARY: The incumbent is required to provide specialized technical

More information

Data Storage And Backup

Data Storage And Backup Data Storage And Backup The availability of Superfast Broadband enables you to take advantage of a range of cloud-based storage and backup solutions capable of handling vast volumes of digital data. Data

More information

It may also include denial of use of property, plant and equipment or the inability of employees to attend their place of work.

It may also include denial of use of property, plant and equipment or the inability of employees to attend their place of work. INTRODUCTION Business resilience (or continuity) is the process of planning and responding to incidents and disruptions in order to continue the delivery of services at an acceptable level. Business continuity

More information