Understanding Your EAP Benefits

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Dennis Bradford
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1 Understanding Your EAP Benefits & How They Can Improve Your Wellbeing Presentation for: MARIN SCHOOLS INSURANCE AUTHORITY Presentation by: Renee E. Hawley Sr. Account Manager

2 Your EAP Benefits An Overview Your EAP can help you in more ways than you realize! At no cost to you, for example, your EAP can help you and your eligible family members: Decrease stress and anxiety Take charge of your finances Tackle legal issues Understand changes in mood Get a referral to a counselor Improve your relationships Lose weight Quit smoking Address dependency on drugs or alcohol Get help with childcare and eldercare Recover from identity theft Balance work and life 2

3 Who s Eligible? If you are a fulltime or part-time employee, you are eligible for EAP benefits. Also eligible: Your spouse/domestic partner Your dependent child or children Other members of your household 3

4 Clinical Support Confidential Toll-free EAP number answered 24/7 Intake representative assesses your needs and connects or refers you to a professional who can help with: Marriage, family and relationship issues Problems in the workplace Stress, anxiety and sadness Changes in mood Grief and loss Responses to traumatic events Anger management Domestic violence Alcohol and drug dependency 4

5 Work & Life Services Financial Financial counseling (30-minute telephonic session per issue) Pre-retirement planning Tax planning Credit counseling Debt and budgeting assistance Discounted tax levy resolution services Financial tools, calculators and information available on MHN s member website 5

6 30 minute telephonic or face-to-face consultation with an attorney or mediator Topics covered include: Personal and family issues Civil and consumer issues Financial matters Real estate Business matters Criminal issues IRS matters Estate planning Work & Life Services Legal After initial consultation, 25% discount off normal hourly rate of attorney or mediator who provided your consultation Legal tools, worksheets and information available on MHN s member website 6

7 Work & Life Services Identity Theft Recovery 60-minute telephonic consultation with a fraud resolution specialist, which may include: Identify theft prevention tips Fraud resolution: Place fraud alerts Freeze credit Close affected accounts File police reports ID theft emergency response kit 7

8 Work & Life Services Childcare and Eldercare Expert needs assessment Referrals to providers in your area who meet your criteria Tips and information on monitoring and assessing care Resources to help with adoption, special needs and exploration of educational options Help finding public and private resources, such as skilled nursing, assisted living, and adult daycare providers Searchable childcare and eldercare provider directories on the MHN member website 8

9 Work & Life Services Daily Living Research and referrals to help you find businesses, community agencies and other resources to help with the chores of daily life We respond to your inquiry by phone or within 72 hours with 3-5 names/contact numbers Just a few examples of things we can help you find: Party planning Wedding services Caterers Venues Travel planning Travel agency Lodging options Car rental services Personal care services Plumber or electrician Lawn care Travel agent Pet services Specialty vet Pet groomer Doggie daycare 9

10 Health & Wellness Online Resources Under the Wellness tab, you ll find reliable information, health tips, a symptom checker tool and even a healthy recipe collection. 10

11 Health & Wellness Self-Help Online wellbeing assessment (helps you identify possible health risks and steps you can take to reduce them) Effective programs for helping with nutrition, weight management, stress, smoking cessation and fitness 11

12 E-learning programs developed by MHN s training specialists Health & Wellness e-learning Strategies & tips you can use right away for making improvements in: Personal finance Stress management Health and wellness Personal development 12

13 EAP for Managers, Supervisors & HR EAP as a management and organizational development tool Your EAP is designed to have a positive impact on employees wellbeing with the ultimate goal being lower costs and greater performance for your company. As a manager, supervisor or HR professional, you can help by: Understanding and promoting the EAP - when team members know about the EAP and how to access it they can solve personal issues before they become serious problems that impact work Using your EAP client services, which can help you: Manage people problems and organizational issues Improve your leadership skills Develop your teams skills Nurture a healthy workforce 13

14 EAP Client Services We re here to help! Management consultations Job performance referrals (JPR) Job performance referrals substance abuse Critical incident stress management (CISM) Training & skill development Manager s toolkit 14

15 Management Consultations Our expert management consultants provide guidance and support to help you address a broad range of workplace issues, including: Performance deficiencies Conduct problems Employee conflicts Mental illness Substance abuse Changes in the workplace Management consultations are: Unlimited Telephonic Confidential Solutions-based 15

16 Job Performance Referrals (JPRs) What is a JPR? A formal supervisory referral to EAP counseling to assess an employee s: Unsatisfactory job performance Personal issues that may be affecting performance A management tool to help employees resolve problems and improve job performance Not a disciplinary measure (nor a replacement for disciplinary measures) 16

17 Critical Incident Stress Management (CISM) What is CISM? Critical incident stress management is a term for the broad range of crisis intervention services designed to support employees after a critical incident by: Helping individuals cope in a healthy way and return to normal functioning in a timely manner Helping organizations meet human and business needs Examples of critical incidents: Death of a co-worker Catastrophic events Traumatic accidents Workplace violence 17

18 Training & Skill Development Help employees live better and work better Work & life seminars Health & wellness Employee skill development Develop great leaders and a safe workplace Management/supervisory skill development Workplace safety & protection Client Services Catalog includes descriptions, learning objectives and format options for all available titles 18

19 Manager s Toolkit Features articles, tips and tools developed just for managers and supervisors Includes a downloadable version of the Client Services Catalog 19

20 Wellbeing Assessment The Wellbeing assessment is an online questionnaire that measures your wellbeing in 6 categories: life evaluation emotional health physical health healthy behaviors work environment basic access to health/life resources This gives a complete picture of current wellbeing, risks, and areas for improvement for you. When you complete the assessment, you will receive a personal wellbeing report and an action plan. 20

21 Wellbeing Success Three ways to cultivate your own sense of Wellbeing and set yourself up to succeed 1. DEVELOP NEW HABITS List 3 things you are grateful for today Write a positive message to someone you care about Exercise for at least 10 minutes 2. HELP YOUR CO-WORKERS Pick up the slack for others when possible Invite co-workers to lunch Organize an office social event 3. CHANGE YOUR RELATIONSHIP WITH STRESS Don t be stress out about being stressed out View stress as a fuel for growth Recognize the stressors you can control and the ones you can t 21

22 Take Full Advantage of Your EAP! Bookmark members.mhn.com For full access, register (using your company code) 22

23 MHN We re Here for You 24 hours a day, 7 days a week Call (800) Visit members.mhn.com Member brochure has tear-out wallet card with this info 23

Use of EAP. as an Employee Management Tool. Presented by Ken LeBeau, MS, LP, CEAP, Director Cigna Employee Assistance Program

Use of EAP. as an Employee Management Tool. Presented by Ken LeBeau, MS, LP, CEAP, Director Cigna Employee Assistance Program Use of EAP as an Employee Management Tool Presented by Ken LeBeau, MS, LP, CEAP, Director Cigna Employee Assistance Program Seminar Goals Understand the benefits of the EAP Learn how to use the EAP as