Installing the Dell PowerEdge R620 Server
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1 Installing the Dell PowerEdge R620 Server Release 2 Issue 1 September 2013
2 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes. Documentation disclaimer Documentation means information published by Avaya in varying mediums which may include product information, operating instructions and performance specifications that Avaya generally makes available to users of its products. Documentation does not include marketing materials. Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of documentation unless such modifications, additions, or deletions were performed by Avaya. 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At Avaya s sole discretion, a Named User may be, without limitation, designated by name, corporate function (e.g., webmaster or helpdesk), an or voice mail account in the name of a person or corporate function, or a directory entry in the administrative database utilized by the Software that permits one user to interface with the Software. Shrinkwrap License (SR). You may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as shrinkwrap or clickthrough license accompanying or applicable to the Software ( Shrinkwrap License ). Copyright Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation, Software, or hardware provided by Avaya. All content on this site, the documentation and the Product provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and 2 Installing the Dell PowerEdge R620 Server September 2013 Comments? infodev@avaya.com
3 software unless expressly authorized by Avaya. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law. Third Party Components Third Party Components mean certain software programs or portions thereof included in the Software that may contain software (including open source software) distributed under third party agreements ( Third Party Components ), which contain terms regarding the rights to use certain portions of the Software ( Third Party Terms ). Information regarding distributed Linux OS source code (for those Products that have distributed Linux OS source code) and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply is available in the Documentation or on Avaya s website at: support.avaya.com/copyright. You agree to the Third Party Terms for any such Third Party Components. Preventing Toll Fraud Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of Toll Fraud associated with your system and that, if Toll Fraud occurs, it can result in substantial additional charges for your telecommunications services. Avaya Toll Fraud intervention If you suspect that you are being victimized by Toll Fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at for the United States and Canada. For additional support telephone numbers, see the Avaya Support website: Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to: securityalerts@avaya.com. Trademarks The trademarks, logos and service marks ( Marks ) displayed in this site, the Documentation and Product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark. Nothing contained in this site, the Documentation and Product(s) should be construed as granting, by implication, estoppel, or otherwise, any license or right in and to the Marks without the express written permission of Avaya or the applicable third party. Avaya is a registered trademark of Avaya Inc. All non-avaya trademarks are the property of their respective owners. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Downloading Documentation For the most current versions of Documentation, see the Avaya Support website: Contact Avaya Support See the Avaya Support website: for product notices and articles, or to report a problem with your Avaya product. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: scroll to the bottom of the page, and select Contact Avaya Support. Installing the Dell PowerEdge R620 Server September
4 4 Installing the Dell PowerEdge R620 Server September 2013 Comments?
5 Contents Chapter 1: Installing the Dell R620 Server... 7 Dell R620 Server overview... 7 How to use this document... 8 Downloading Dell documentation... 8 Dell R620 documentation set... 9 Front view of Dell R620 Server Back view of Dell R620 Server Dell R620 Server specifications Dell R620 altitude and air pressure requirements Dell R620 Server physical specifications Dell R620 temperature and humidity requirements Dell R620 Server power specifications Installing the server in the rack Index Installing the Dell PowerEdge R620 Server September
6 6 Installing the Dell PowerEdge R620 Server September 2013
7 Chapter 1: Installing the Dell R620 Server Dell R620 Server overview The Avaya Common Servers category includes the Dell PowerEdge R620 1U server that supports several Avaya software solutions, some requiring additional hardware and memory requirements beyond the standard configuration. This book covers the standard configuration only consult specific Avaya product documentation for application-specific or solutionspecific server configurations. Avaya Common Servers are supplied under an OEM relationship and Avaya servers are treated differently than commercially available servers from the vendors. Neither customers, business partners, distributors, nor Avaya Associates interacting with customers and business partners, should get BIOS or other firmware updates for any third party OEM servers forming part of Avaya s turnkey appliance offers. Only consult Avayaprovided downloads, information and support. Send questions to the Server Product Management mailbox at srvrprodmgt@avaya.com. Avaya Common Servers are turnkey appliances. No servers designed for a particular application can be repurposed for use with another application. The only exception to this is when an application has provided an upgrade or migrate path from an existing server state to a different server state with the appropriate kits, tools, documentation, and training materials. For example, Avaya Aura Messaging is providing a kit plus documentation for migrating a server running Modular Messaging to Avaya Aura Messaging. Remote access and use of Dell idrac hardware management tools for the Dell R620 server are not supported by any Avaya application (Dell idrac). Do not contact Dell for Service; all support, warranty, repair, and maintenance are through the Avaya processes. Avaya strongly recommends that all servers are protected with an Uninterruptable Power Supply for power surge and interruption protection. Avaya is not responsible for servers damaged by power surges, brown outs, black outs etc. when the server is connected to standard power mains and has no protection. Substitution of a DC power supply in a server must be approved by the Application Product Manager before any substitution is made. If there is a significant demand for a turnkey solution with a DC power supply, an Avaya GRIP (Global Requirements Integration Process) request must be submitted. Partners registered to use this process can submit a GRIP request at Avaya Associates may assist and can find information about this process at Installing the Dell PowerEdge R620 Server September
8 Installing the Dell R620 Server Note, a GRIP request must be made for the Avaya application product, not the server model. The decision on whether to include a turnkey offer with a DC power supply is the responsibility of each Avaya application Product Manager. The name of the Product Managers for each application can be found at the bottom of the application page on the Avaya Global Sales portal. Dell s RAID battery is a consumable item that can be purchased as a part without a Service ticket. Customers are responsible for installing them, the procedure for which is in the Maintaining and troubleshooting document or in appropriate OEM vendor documentation. The Avaya Service Notice about the RAID battery as consumable is Service Bulletin SB Product labels on the servers themselves have the 9-digit base server codes for Avaya Services in service and support. These 9-digit codes differ from the 6-digit orderable codes under which servers are ordered. On every server package, there is a Packing Label and a Hierarchy Label. The Hierarchy Label itemizes the stock list in the box of the 6-digit orderable code and Avaya recommends retaining them for reference. Quality assurance - product integrity testing/environmental international restrictions/ has been completed by Dell and verified with Avaya through the use of Design for Environmental Checklists. These lists include: batteries, printed wiring boards, plastic parts, product packaging, RoHS, green requirements, and energy efficiency. How to use this document This guide contains information for installing the Dell PowerEdge R620 Server as part of an Avaya deployment and provides: Instructions for how to find the appropriate online server documentation from Dell References to specific topics in standard Dell documentation Suggested changes, details, and notes to assist the user in interpreting the manufacturer s documentation and to clarify Avaya's recommended implementation of the equipment Additional topics not covered in standard Dell documentation but which are necessary for successful installation and maintenance of Avaya products Downloading Dell documentation Use this procedure to find and download the Dell PowerEdge R620 documentation from Dell. 8 Installing the Dell PowerEdge R620 Server September 2013 Comments? infodev@avaya.com
9 Dell R620 documentation set Procedure 1. Open a browser and to go 2. On the Welcome to Dell Support page click on the Start Here button in the Support for Work section. 3. On the Support for Work page click on Servers, Storage and Networking in the choose a product category section. 4. On the next page click on PowerEdge. 5. On the Choose your Dell PowerEdge page, click on PowerEdge R On the Product Support for PowerEdge R620 page click on Manuals and Documentation. 7. Click the link that corresponds to the document that you want to download. 8. Download the documents in the Dell R620 document set > Documents to download section below. Dell R620 documentation set Refer to the documents listed below for Dell R620 server installation information and procedures. Download the documents listed in the Documents to download section below. Printed copies of the documents listed in the Documents included in the shipping container section below ship with the server. Documents to download Getting Started Guide Owner s Manual Technical Guide Title Documents included in the shipping container Product Information Guide Title Installing the Dell PowerEdge R620 Server September
10 Installing the Dell R620 Server Title Rack Installation Instructions Front view of Dell R620 Server Most Avaya servers ship with 2 4 hard disk drives, depending upon product requirements. The remaining hard drive bays (slots 4 7) will not be operable. A plate will be covering the 4 slots on the right side of the server. No. Item Icon Description 1 Power-On Indicator, Power Button The power-on indicator lights when the system power is on. The power button controls the power supply output to the system. On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. 2 NMI Button Used to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 3 System Identification Button The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes blue until one of the buttons are pressed again. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the 10 Installing the Dell PowerEdge R620 Server September 2013 Comments? infodev@avaya.com
11 Back view of Dell R620 Server system ID button for more than five seconds to enter BIOS progress mode. 4 USB Connectors (2) Allows you to insert USB devices to the system. The ports are USB 2.0-compliant. 5 Optical Drive One optional SATA DVD-ROM drive or DVD+/-RW drive. 6 vflash Media Card Slot (Not populated for Avaya) DVD devices are data only. Allows you to insert a vflash media card. 7 LCD Menu Buttons Allows you to navigate the control panel LCD menu. 8 LCD Panel Displays system ID, status information, and system error messages. The LCD lights blue during normal system operation. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text. If the system is connected to AC power and an error is detected, the LCD lights amber regardless of whether the system is turned on or off. 9 Information Tag A slide-out label panel, which allows you to record system information, such as Service Tag, NIC, MAC address, and so on as per your need. 10 Video Connector Allows you to connect a VGA display to the system. 11 Hard Drives A typical Avaya configuration has up to four 2.5 inch hotswappable hard drives. The other hard drive bays will not be operable. High density HDD Avaya products will ship with 8 slots. More information can be found in the Dell Owner s Manual, in the Front Panel Features and Indicators section. Back view of Dell R620 Server Installing the Dell PowerEdge R620 Server September
12 Installing the Dell R620 Server No. Item Icon Description 1 System Identification Button The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back blink until one of the buttons are pressed again. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset idrac (if not disabled in F2 idrac setup) press and hold for more than 15 seconds. 2 System Identification Connector Allows you to connect the optional system status indicator assembly through the optional cable management arm. 3 idrac Enterprise Port Dedicated management port. The port is available for use only if the idrac7 Enterprise license is installed on your system. (Not normally used in Avaya systems) 4 Serial Connector Allows you to connect a serial device to the system. 5 PCIe Expansion Card Slot 1 (riser 2) Allows you to connect a PCIe expansion card. 6 Video Connector Allows you to connect a VGA display to the system. 7 USB Connectors (2) Allows you to connect USB devices to the system. The ports are USB 2.0-compliant. 8 Ethernet Connectors (4) Four integrated 10/100/1000 Mbps NIC connectors (Avaya Standard) Dell R620 NIC port numbers are read from left to right, starting with Port 1, then continuing 2, 3 and port Installing the Dell PowerEdge R620 Server September 2013 Comments? infodev@avaya.com
13 Dell R620 Server specifications 9 PCIe expansion card slot 2 (riser 3) Allows you to connect a PCIe expansion card. 10 Power Supply (PSU1) AC 495W, 750W 11 Power Supply (PSU2) AC 495W, 750W More information can be found in the Dell Owner s Manual, in the Back Panel Features and Indicators section. Dell R620 Server specifications Base unit Baseline Options R620 1U chassis, dual socket Listed below Processor Intel E5-2630, Six Core 2.3GHz (Sandybridge) 4 memory channels per CPU with up to 3 DIMMs per channel (most applications use 1 or 2 DIMMs per channel to optimize memory speed) Intel E six Core/2.9 GHz (Sandybridge) Upgradable to dual processors for either E or E Memory 4GB DDR3 RDIMMs Max Capacity for memory: RDIMM up to 96GB (2 cpus) HW RAID Hot-Plug disk drive cage Disk drive H710 RAID controller with 512MB Cache and battery backup. Optioned as RAID 1 or 5 8 Small Form Factor 2.5 hot-plug hard drive bays are available when an optical drive is installed. A typical Avaya configuration has up to four 2.5 inch hot-swappable hard drives. 300GB SAS 2.5" 10K RPM 6G DP Hard Drive. Two base configurations: GB total: RAID 1, 2 x 300GB drives GB total: RAID 5, 3 x 300GB drives Other RAID configurations available High density HDD Avaya products will ship with 8 slots. Additional 300GB 10K RPM SAS drive High performance 300GB 15K SAS drives High capacity 600GB 10K SAS drives NICs 4 integrated ENET Gigabit NIC ports with TCP offload engine (included on motherboard) Broadcom 5720 Dual Port 1GbE NIC ( ) Installing the Dell PowerEdge R620 Server September
14 Installing the Dell R620 Server Base unit Baseline Options PCI slots 2 PCIe risers (left and center) (Riser 2, Slot 1) One half-height, half-length x8 link or one half-height, half-length x16 link Removable media Slim line SATA DVD-RW optical drive (used in all Avaya configurations) Both processors must be installed to use the slots on the x16 link on riser 2. (Riser 3, Slot 2) One full-height, three fourth-length x16 link or one half-height, half-length x16 link No additional options supported. Power supply 495W AC Hot Plug Power Supplies 750W AC power supply Fans 7 Fan modules 7 Fan modules Single and dual power supply configurations Additional items 2 front USB, 4 back USB, and 1 internal USB port Front Video Connector Dell R620 altitude and air pressure requirements A table listing the altitude and air pressure requirements for the Dell R620 server. Operating Storage Altitude 15.2 m to 3048 m ( 50 to 10,000 ft) For altitudes above 2,950 ft, the maximum operating temperature is de-rated 1 F per 550 ft m to 10,668 m ( 50 ft to 35,000 ft) 14 Installing the Dell PowerEdge R620 Server September 2013 Comments? infodev@avaya.com
15 Dell R620 Server physical specifications Dell R620 Server physical specifications Type Dimensions Description Height: 42.8 mm (1.68 inch) Width: cm (18.99 in) with rack latches 43.4 cm (17.08 in) without rack latches Depth: mm (27.58 inch) Weight (maximum configuration) Weight (empty) kg (40.96 lb.) 8.58 kg (18.92 lb) Dell R620 temperature and humidity requirements This is a table of the temperature and humidity requirements for the Dell R620 server. Specification Temperature range Operating Value 10 to 35 C (50 to 95 F) with no direct sunlight on the equipment. Storage Relative humidity Operating For altitudes above 2950 ft, the maximum operating temperature is derated 1 F / 550 ft. -40 to 65 C (-40 to 149 F) with a maximum temperature gradation of 20 C per hour 20% to 80% (non-condensing) at a maximum wet bulb temperature of 29 C (84.2 F) Non-operating 5% to 95% at a maximum wet bulb temperature of 38 C (100.4 F) Installing the Dell PowerEdge R620 Server September
16 Installing the Dell R620 Server Dell R620 Server power specifications BTU Specification BTU/hr Value Voltage 110 VAC ( VAC auto-ranging 50/60 Hz) Plug Type NEMA 5-15P Circuit Breaker 15 amp Pole 1 AMP Draw 2.8 amps (based on 110 voltage) The above power configuration is based on the following example: 2qty E Processors 2qty 495W power supplies 2qty 300GB HDDs CPU load 100% 8qty 4GB 1600mHz RDIMMs Installing the server in the rack About this task Although not used frequently, Avaya customers are required to have a monitor, USB keyboard, and USB mouse available for use by installation and/or servicing technicians. Procedure 1. Examine contents of shipping container (Avaya provided equipment), and ensure that the 6-digit material code on the order matches the 6-digit material code on the shipping container. 16 Installing the Dell PowerEdge R620 Server September 2013 Comments? infodev@avaya.com
17 Installing the server in the rack 2. Verify that the rack is installed according to the manufacturer's instructions and in accordance with all local codes and laws. Verify that the rack is grounded in accordance with local electrical code. See the Rack Installation Instructions that are shipped with the hardware for more information. 3. Remove the cabinet doors, if necessary. 4. Attach the rails to the rack The rails included with the server will accommodate most square-hole racks. If these rails do not fit the rack, the customer must provide rails or a shelf for rack installation. Also, the rails included with the server might not work with round-hole racks. The customer can obtain rails and/or a shelf from any distributor, for example The customer-provided rails and rack must be on site prior to the first day of installation. The customer is responsible for any rack screws. 5. Attach the server to the rack. 6. Connect the power cord(s). See the Getting Started Guide sections: connecting the power cables and securing the power cord for more information. Installing the Dell PowerEdge R620 Server September
18 Installing the Dell R620 Server 18 Installing the Dell PowerEdge R620 Server September 2013 Comments?
19 Index A altitude...14 B back view...11 baseline specifications, configuration, and options btu D dimensions documentation...8, 9 document set... 9 downloading...9 how to use this document... 8 E electrical specifications...16 environmental specifications F front view H height...15 humidity requirements I installing P power specifications S server overview... 7 T temperature requirements V voltage...16 W weight Installing the Dell PowerEdge R620 Server September
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