Multimodal transport systems

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1 Multimodal transport systems Objectives strategies projects Ruth Schawohl SWM/MVG, Strategic Planning Munich, Germany IRBC conference Smart Cities / November 5 th 2014

2 Presentation Overview Münchner Verkehrsgesellschaft (MVG) Changes and challenges in the areas of transport and mobility Adapting to a changing world 2

3 Münchner Verkehrsgesellschaft (MVG) Germany s second-largest municipal transport company Full subsidiary of Stadtwerke München (public utility company): water, electricity, natural gas, (district) heating and telecommunications, public transport Provides infrastructure planning + building and operating services (underground, bus and tram) Approximately 3,000 employees 3

4 MVG Facts and figures Size of transport region 436 sq km No. of underground lines 7 No. of tram lines 13 No. of bus lines 69 Rolling stock Underground Tram Bus Passengers (2013) M Only 4% of the citizens of Munich never use public transport 4

5 Customer-oriented projects 5

6 Welcome pack for new residents Project Interactive dialogue marketing process Send out welcome packs to new residents plus follow up calls Households contacted 2013/ ,400 Response rate 20 % Goals Increase knowledge and awareness of existing mobility services More environmentally friendly trips (PT, walking, cycling, sharing systems) Modal Split Shift Public Transport % Cars % Independent impact evaluation by Dr. Sebastian Bamberg of Justus-Liebig-University Gießen and stadt + plan München during the pilot project in

7 School children project Mobi Race Project Interactive classes for year-olds 3 school days; public transport rally on final day Goals Support independent use of public transport Teach safe and considerate traffic behavior Increase affinity towards environmentally friendly transport I feel much more confident using public transport now. Mobi- Race is fun! 7

8 Senior citizen project Project Senior citizens make up approx. 30% of MVG customers Public transport training in small groups for senior citizens in Munich Trained staff and extra bus on location Goals Increase confidence to make independent use of public transport Enhance sense of security (e.g. teach how to prevent falls on buses, practice entering and alighting, ) Thank you for taking such good care of your customers! 8

9 Changes and challenges in the areas of transport and mobility - facing a rapidly increasing need for mobility and a new culture of mobility

10 Changes and challenges High space consumption Noise and air pollution Growing population growing number of passengers Constantly increasing and at the same time changing demand for mobility: Costumers looking for a seamless door to door mobility, depending on specific needs offerings should be simple, fast and flexible Sharing is booming in terms of ecological as well as financial aspects

11 Sharing economy on the rise Current trend Sharing of goods rather than ownership Increased use of bike and car sharing Why is car sharing popular? More people now live in cities than in the countryside less dependent on constant access to a car Car became less of a status symbol; owning a car is not sustainable and therefore not in vogue Car in the city is a hassle: little parking space, busy roads All the benefits of a car without costs of maintenance 11

12 Adapting to a changing world taking account of increasing mobility requirements and supply future-proofed mobility

13 Large and confusing diversity of supply Information, routing, registration, booking and billing 13

14 Objective of the MVG: Mobility from a single source Information, routing, registration, booking and billing 14

15 Becoming a multimodal transport and service provider Project MVG as the overall service provider for multimodal transport Goal Solve traffic-related problems by increasing the attractiveness of the public transport system trough better multimodal connections and costumer service 15

16 Mobility station connect different modes of transport: public transport, bike & (e-) car sharing, cabs Web-App MVG multimobil : displays (now) both public transport stops and current locations of various car sharing cars Car sharing: cooperations with different providers MVG bike sharing: to be introduced in 2015 E-Mobility: Testing testing hybrid and electric buses; providing charging infrastructure with green electricity 16

17 Many thanks for your attention! The element of innovation lies in taking what is there and making something new of it. Roland Berger Strategy consultants, 2014 Ruth Schawohl 17

18 Mobility Station Münchner Freiheit 18

19 19

20

21 Thinking integrated improve the quality of life in districts through integrated concepts 21

22 Objectives of a model neighbourhood Improving life quality for the citizens in a neighbourhood Improving the mobility of citizens Reducing pressure on parking space Source: BMW AG 22

23 Measures some examples Improving mobility getting multimodal: Fast and safe cycle paths including appropriate traffic light settings Mobility stations, improving sharing offers (car sharing, bike sharing, ) Simplified access to apps for routing and buying tickets Quality of life in home environments: Design of a square Seating accommodation Temporary conversion of parking space Source: BMW AG 23

24 The world of the shared economy Key segment: Mobility Source: 2014 ROLAND BERGER STRATEGY CONSULTANTS GMBH. 24

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