SECTION: COUNTER FRAUD AND INVESTIGATION SERVICE. JOB PROFILE COUNTER FRAUD and INVESTIGATION SPECIALIST LEVEL 7 OR EQUIVALENT

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1 SECTION: COUNTER FRAUD AND INVESTIGATION SERVICE JOB PROFILE COUNTER FRAUD and INVESTIGATION SPECIALIST LEVEL 7 OR EQUIVALENT Issued October 2012 Job Evaluation Reference: NAT 3161

2 JOB DESCRIPTION 1 JOB TITLE REPORTS TO STAFF RESPONSIBILITIES STRUCTURE CHART LEVEL MAIN PURPOSE OF THE JOB COUNTER FRAUD AND INVESTIGATION SPECIALIST Group Counter Fraud and Investigation Manager This post does not have any staff line management responsibilities. A team structure chart is attached. 7 or equivalent To contribute to the delivery of effective and high quality Counter Fraud and Investigation Service by: helping to create a culture that has zero tolerance to fraud undertaking exercises to help detect potential fraud investigating cases robustly, highlighting control issues arising from the work that need to be addressed. KEY RESPONSIBILITIES Counter Fraud Work Deliver aspects of the Counter Fraud and Investigation Strategy that enables the Council to: create a strong counter fraud culture deter and prevent fraudulent or corrupt activity detect fraudulent or corrupt activity where it has occurred investigate potential fraud or corruption allegations robustly applying appropriate sanctions / seeking appropriate redress where the case is proven. Working in collaboration with Internal Audit wherever necessary to achieve the above. Investigation Work (including Housing Benefits) Complete jobs / investigations allocated in accordance with statutory / good practice requirements, the processes and quality standards set out in the relevant approach, within budget and where relevant, agreed timescales. Undertake interviews under caution, prepare files for prosecution or HR hearings and present findings in support of either type of action. In some circumstances, this will include: producing draft terms of reference and reports which require minimal editing by the Head of Internal Audit discussing and agreeing terms of reference, testing and or investigation strategies and reports with relevant officers and senior management with minimal manager support identifying control weaknesses and producing action plans to ensure these are addressed.

3 JOB DESCRIPTION 2 General Deliver an agreed number of productive days per annum. Develop and maintain effective working relationships with staff, members, external audit, key stakeholders, partners and relevant agencies. As required: take the lead on a functional role that contributes to the successful management of the team contribute to developing and delivering less complex specialist work areas. Identify opportunities to share good practice and learning across the councils and beyond. Deliver any other work allocated as required within the agreed timescale and to the required quality standard. STANDARD TERMS DISCLOSURE AND BARRING SERVICE CHECKS To be familiar with Equal Opportunities good practise and a with the Council requirements for Diversity and to implement this in all aspects of working practice and promote it in the team and workplace This job description does not form part of your contract of employment This role requires an Enhanced Disclosure from the Disclosure and Barring Service.

4 PERSON SPECIFICATION 3 QUALIFICATIONS OR MEMBERSHIP TO A REGISTERED BODY Hold a recognised Counter Fraud Accreditation e.g. PinS (Professionalism in Security) Modules 1 to 7 & 9 OR CIPFA Certificate in Investigative Practice OR Other government Detective/Investigator (BITS, PIP Level 2) accreditation. A & C KNOWLEDGE Understands the role of a counter fraud service as set out in the relevant professional good practice guidance. Has in depth and working knowledge of all the relevant legislation and regulations specifically those relating to: Data Protection Human Rights current local authority benefit arrangements Understands the role of the internal audit service. EXPERIENCE Is an experienced counter fraud specialist who has worked in a relevant sector. Has some experience of undertaking Housing Benefits fraud investigations Works independently with minimal support from the supervising officer to deliver core counter fraud work. Works effectively as a member of the team to deliver all agreed work programmes (e.g. counter fraud, audit and corporate).

5 PERSON SPECIFICATION 4 Has experience of working in a complex and diverse organisation. COUNCIL COMPETENCIES LEADERSHIP & DECISION MAKING: Seen to take responsibility for actions. Has the personal credibility to influence, direct and inspire the work of others. ORGANISATIONAL AWARENESS AND STRATEGIC THINKING Understands the overall functions, aims and directions of the clients, their strategic objectives and action plans. CUSTOMER /CLIENT RELATIONSHIP: Seeks out and understand the expectations and needs of customers / clients. Sets, monitors and maintains high standards of service delivery. PLANNING AND PERFORMING; Plans activities / projects well in advance and takes accounts of changing circumstances. Manages time effectively. ANALYSING INTERPRETING AND JUDGING: Seeks out relevant information (numerical, verbal, visual, diagrammatic) and uses it appropriately. Makes rational judgement from analysis of information. CREATIVITY AND LEARNING: Produces new ideas, approaches or insights and

6 PERSON SPECIFICATION 5 creates innovative outcomes. ADAPTING AND COPING: Demonstrates flexibility of ideas in the face of change. Works productively under high pressure maintaining balances emotions and a positive outlook. INTERPERSONAL SKILLS: Clearly, fluently, concisely communicates orally, in writing and electronically, at all levels. Gains agreement from others by persuading, convincing and negotiating. PROFESSIONAL & TECHNICAL Demonstrates a relevant level of technical counter fraud experience. Meets minimum number of hours continued professional development in year A, P & S ADDITIONAL INFORMATION FOR EXAMPLE PHYSICAL SKILLS OR WORKING The post holder must be IT literate and have a good working knowledge of Word, Excel, Outlook and PowerPoint. A & S ENVIRONMENT The post holder will need a full driving licence and access to a car with business use insurance cover. The post holder will be required to be mobile and work at sites, other than the main council offices where they will be based.

7 PERSON SPECIFICATION 6 The Council may enter into joint working arrangements with other organisations. In this event, the post holder will be required to work at other organisations. It is recommended that the post holder has Hepatitis B inoculations due to the requirement to visit customers in their homes which could result in needlestick injuries. I I A = Application Form P = Presentation S = Selection Test C = Certificates I = Competency Based Interview R = Reference