Engineering. GPO is a multidisciplinary Engineering and Architecture Group with global presence and local nature

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1 Facility Management

2 GPO is a multidisciplinary Engineering and Architecture Group with global presence and local nature We are a multi-sector engineering group that renders planning, design, construction and operational services in the transportation, building, automotive, energy and environment industries. We have a portfolio of projects developed in more than 20 countries during the last 27 years. Engineering As a group that is committed to progress, we are interested in contributing to the improvement of the countries where we operate. Our philosophy is based on the fact that design and construction are inseparable, and that the application of a deep knowledge of each of them is fundamental to the success of any project.

3 In the world Netherland Czech Republic Russia Canada Barcelona Madrid Los Angeles Portugal Ingeniería y Arquitectura Barcelona Madrid A Coruña Turkey Delhi Shanghai Hong Kong South Korea China India Colombia Bogota Guinea Lima Consultores Andinos Mozambique Argentina Sao Paulo Current Offices Business Representation Offices International Project Activity

4 GPO offers engineering and architecture services during all the developing stages of a project: planning, design, construction and operation. TRANSPORTATION RAILWAY SYSTEMS BUILDING Roads Tunnels Railway Ports Airports Bus Rapid Transit Utilities Operation and Maintenance Rolling stock Technical Consultancy and Security Infrastructure Unique Architecture Facilities Health Care Facility Management Both the national and international growth of the company, together with the change in our clients needs, which widens every day, has led us to broaden the reach of our services and meet new challenges. As a result, we have classified our activity areas into five markets: Transportation, Building, Automotive, Energy and Water. Each sector has its own strategies and objectives, although all of them are interrelated to to offer a comprehensive service which allows working in all disciplines and geographical areas and provides exceptional solutions to complex problems. We optimize investments, while making our public and private clients investment processes as efficient as possible. AUTOMOTIVE ENERGY WATER Test Tracks Laboratories Test Benches Racing Circuits Industrial Plants Logistic Centers Generation Industrial Processes Irrigation Supply Sewerage Networks Treatment Plants

5 Services Project Stages Planning Technical Audits Due Dilligence Feasibility Studies Risk Management Strategic Planning Feasibility Studies Territorial Plans Functional Studies Environmental Impact Assessment Operational Studies Conceptual Designs Strategic Planning Services for each Stage of the Project Transportation System Planning Urban Planning Needs Assessment and Traffic Studies Feasibility and Profitability Technical, Environmental and Energy Audits Geological - Geotechnical - Environmental Studies Land Aquisition & Resettlement Design Programme Management Consultant Selection Cost Management Planning Management Preliminary Design Detailed Design Audits Procurement & Tendering ToR Drafting License Management Construction Construction Management (GIC) Project Monitoring Quality Contrast Risk Management Commissioning Management Control Availability Concession Control Delivery and Guarantee Period Technical Assistance As-built Projects Construction Management Works Supervision Health and Safety Coordination Environmental Management Project Monitoring Private Consulting Institutional Consulting Analysis of Regulations Concession System Concession Contests Operation Facilities Management Operation Stage Inspection & Control Preservation Technical Reports Audits Infrastructure Management Maintenance

6 Facility Management Facility Management is a model of property asset management from their introduction into operational use and during their productive life, whose purpose is the maintenance management and control of buildings with the aim of minimizing operating costs in connection with the established quality standards and maximizing buildings value. Therefore, the Facillity Manager must have technical abilities and entrepreneurial approach so that all managing responsabilities can be integrated, while the Facility Manager takes the purposes of the Property Assets as his own and works as being the customer partner. The Facility Management team of GPO has developed a strategy based on the client purposes and needs, which allows having the higest achievement from property assets, taking always the philosophy of Full Quality and Constant Improvement as a starting point. In GPO we are totally focused on client s needs, who entrust us with the strategy design of their Facilities Management, so that they have the appropriate features according to their use, an optimum cost in connection with quality standards and always fulfilling regulations and keeping quality.

7 Key Factors for Success Aims Operational Cost Saving Saving of those costs related to asset operation and maintenance. Pool of Experts Service Quality Improvement Improvement of maintenance service efficiency by suppliers. Constant Improvement Processes Constant evaluation of processes. Proposals and implementation of improvements. Operational Cost Saving Service Quality Improvement Keys AIMS Pool of Experts Multidisciplinary team of experts in all the areas related to Facility Management. Tools Constant Improvement Processes Partnership Tools Use of a tool specific from Facility Management. Partnership Partnership relationship. The client delegates the management of assets to GPO, on the basis of a comprehensive Maintenance and Economical Management of all the Services and Supplies of the assets.

8 Services Technical Audit of Buildings Energy Audit of Buildings Predictive Maintenance Planning Hiring of Preventive and Reactive Maintenance Management Supervision and Maintenance State of repair and pathologies. Comprehensive check of mechanical and electric systems. Check of licenses and authentications, and performance of regulations and available technical documentation. Contingencies. Improvement proposals and economic evaluation. Energy evaluation. effectiveness Economic study in the mid and long terms. Improvement proposals and economic evaluation (contingencies). Productive life identification of equipments, facilities and finishes. Temporary planning. substitution Economic study and cash flow. Global strategy for the pool of assets. Maintenance tasks scope. Infrastructure and equipment inventory. Maintenance range for equipments and infrastructures. Terms of reference. Service Level Agreement (SLA). Key Performance Indicators (KPI). Evaluation of management and identification routines for improvement. Optimization of performance parameters. Systematic search of price and quality alternatives. Management of preventive and reactive maintenance. Incident management. Performance quality characteristics and benchmarks. Management of operating costs-consumption. Periodical technical, economic and service reports. Identification of improvement chances for systematic search of price and quality alternatives.

9 General Approach Our client hired GPO Facility Management services with the purpose of reducing maintenance costs considerably and to implement an information system for asset and incident management to supervise building maintenance in general. This Patrimonial Group has a property portfolio which includes 20 buildings for tertiary use and housing placed in Barcelona metropolitan area. Diagonal 197 Building Several Buildings Family Office Biomedial Research Park of Barcelona Pompeu Fabra University Ca l Aranyó GPO Our Facility Management department made an inventory of the client s property portfolio, identifying and characterizing buildings, areas, systems, and equipments and then they drew up a maintenance planning for each asset. They also established a quality system for maintenance management, which allowed providing a strict control over the service level fulfillment required by the client. All the previously described data and parameters were introduced in a computed information system which will make asset and incident management easier. Finally, a system of supplier approval was defined and a terms of reference of the maintenance services was carried out, which allowed setting off the previously developed management systems. Pastas Gallo Factory Granollers Tecnocampus of Mataró Vall d Hebron Hospital Results Up to 30% reduction of preventive maitenance costs of assets. Reorganization and adaptation of corrective maintenance projects. Reorganization of maintenance agreements; reduction and renewal of supplier portfolio, definition of scope and responsabilities. Definition of SLA levels and KPI indicators regarding maintenance services. Reorganization of incidence management, both at the technical and administrative levels. Outsourcing of asset management and maintenance to GPO. Starting of a computing system for information and incident management.

10 Why GPO? COST SAVING Have the best technical and energetic proposals that allow working with the most adjusted operational prices regarding building suppliers. TECHNICAL MANAGEMENT OUTSOURCING TO A SPECIALIST GPO has a wide experience in all the technical fields of building, mainly based on design and building from an engineering point of view. Our team is made up by the best specialists, always at the client service to improve technical assessment, property assets management, strategic purposes of assets and to identify improvement chances. PROACTIVITY Our knowledge and abilities of planning in the short/long term allow you to optimize you managing strategy and bring impacts forward. COORDINATED MANAGEMENT OF BUILDING POOL When the building has a pool of assets, GPO services provide a wide view of the exploitation, achieving economies of scale in some fields and coordinating assets projects looking for an overall result. COMPREHENSIVE SERVICES GPO services go beyond Facility Management: they embrace design, building management, technical audit, etc. while providing comprehensive consulting and technical services. SUCCESS Our remuneration system is focused on client satisfaction and based on the securing of the established aims. INDEPENDENCE GPO main purpose is client satisfaction, our business is not based on the implementation of maintenance tasks or investment, but on technical consulting services for the client. Communication Campus of Pompeu Fabra GPO

11 Barcelona Headquarters C/ Aragó 390, 5ª Barcelona T SPAIN BRAZIL Madrid Tel. (34) A Coruña Tel. (34) Sao Paulo Tel. (55) USA Newport Beach Tel. (1) COLOMBIA Bogotá Tel. (57) PERU Lima Tel. (51) peru@gpogroup.com COPYRIGHT GPO GROUP 2015 This publication is owned by GPO GROUP and should not be copied, reproduced or transmitted in any form or by any means, either in whole or in part without prior written consent of GPO GROUP.

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