Offices Tasks Cleaners will: Cleaners will not: Staff should: Cleaning frequency Empty general waste bins and replace liners. Clean bin.

Transcription

1 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 1 Scope 1 Offices Empty general waste bins and replace liners. Remove rubbish outside of bins including cardboard. Take cardboard to a cardboard bin as required. Put all food scraps in kitchen bins daily. Food left in office bins attracts pests and vermin.put any recycling in a recycling bin (usually located in the kitchen/common room). Horizontal surfaces (dust dry/damp) Move obstructions placed in front of or on window ledges or against skirtings. Clean computers and associated equipment. Move personal items on the desk to clean around. Ensure that there are limited obstructions to window ledges and skirtings. Ensure the desk area is accessible for cleaning and that personal items are kept tidy. and columns and remove graffiti. High glass and surfaces. Request, through the building manager, periodical cleaning for these areas. Vacuum carpeted floors, vacuum or sweep and full mop of hard floors, and a spray buff of vinyl floors. Move potted plants or other obstructions on the floor. Move personal items from the floor. Ensure that the floor areas are free from obstructions so that the cleaners can access these areas. Ensure that personal items such as shoes, bags, towels etc are kept tidy and off the floor.

2 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 2 Scope 2 Toilets/Showers Empty general waste bins and replace liners. Ensure personal hygiene items are placed in the appropriate bins. Hand basins/vanities Clean basins, taps and drain holes. Clean all pipe work, splash marks and vanity surrounds. Move personal items to clean around them. Ensure personal items are packed away and out of the way of the cleaners. Toilet pedestal Clean pedestal and fittings inside and out. Clean pipes and floor behind pedestal. Urinals Clean urinals inside and out including urinal steps. Mirrors Clean all surfaces. Consumables Clean and replenish soap, toilet paper, hand towel and deodoriser. Partitions/walls Clean handles, locks, walls and tops of partitions and doors. Hard floors Vacuum or sweep, full mop of hard floors and a spray buff of vinyl floors. Showers Clean walls, shower trays, taps and soap holders. If consumable items such as shampoo, conditioner, razors etc. are left in bathrooms, cleaners will dispose of them. Move personal items or other items placed by the school to clean under or around (eg. floor mats, rubber matting). Move towels, clothing or shoes. Ensure that the floor areas are free from obstructions so the cleaners can access these areas. Ensure that personal items such as shoes, bags, towels etc are kept tidy and off the floor. Report instances of graffiti to P&F. Ensure that personal items such as shoes, bags and towels are kept tidy and off the floor. Ensure that personal items such as soaps, shampoo and conditioners are not left in the showers.

3 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 3 Scope 3 Note Centrally Controlled Lecture Theatres CCLTs are cleaned once a day. Lecturers: please ask users to be considerate of the next user group to the space and dispose of their waste in the public bins provided outside the lecture theatres. Empty general waste bins and replace liners. Remove rubbish outside of bins including cardboard. Ask individuals to remove their waste from the lecture theatre. Dusting, dry/damp Cobwebs Remove all cobwebs. Blackboards/white boards Clean all black and white boards. Replenish chalk and dusters. Vacuum dusters and chalk boxes. and columns. Vacuum carpeted floors, vacuum or sweep, full mop of hard floors and a spray buff of vinyl floors. poster boards. Report graffiti to P&F. Furniture presentation Furniture to be presented neat and tidy with chairs pushed in under desks where applicable. Report broken furniture to P&F. Report broken furniture to P&F.

4 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 4 Scope 4 Note Class Rooms/Seminar Rooms/Computer Rooms/Meeting rooms These areas are cleaned once or twice a week. Lecturers: please ask users to be considerate of the next user group to the space and dispose of their waste in the public bins provided outside the room. Empty general waste bins and replace liners. Remove rubbish outside of bins including cardboard. Request that individuals remove their waste from the room. Dusting, dry/damp Cobwebs Remove all cobwebs. Blackboards/white boards Clean all black and white boards. Replenish chalk and dusters. Vacuum dusters and chalk boxes. and columns. Vacuum carpeted floors, vacuum or sweep, full mop of hard floors and a spray buff of vinyl floors. poster boards. Report graffiti to P&F. Furniture presentation Furniture to be presented neat and tidy with chairs pushed in under desks where applicable. Report broken furniture to P&F. Report broken furniture to P&F.

5 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 5 Scope 5 Important notes 1. If it is not possible for the cleaners to carry out the recommended cleaning tasks due to the conditions encoutered in the laboratory, the contractor will inform P&F, who will instruct the contractor as to what cleaning can and should be undertaken. 2. Sinks and benches in laboratories will not be cleaned unless instructed by P&F. Laboratories (not including computer labs) 3. PF118 forms must be completed and signed by the Lab Manager by 01st March each year to ensure laboratory is included on the cleaning schedule. Empty general waste bins and replace liners. Waste outside of bin or on top of a bin. Ensure all general waste is placed into the bin. Dusting, dry/damp Laboratory benchtops and sinks. Ensure that the cleaners have clear, unobstructed access to window ledges and skirtings. Cobwebs Remove all cobwebs Blackboards/white boards Replenish chalk and dusters. Vacuum dusters and chalk boxes. Clean whiteboards/blackboards. and columns, including legs of furniture and door grills. Dry mop floors ie. use a mop (dry or lightly damp) to sweep floors. Do not kick up dust. Spray buff of vinyl floors. Move any items placed on the floor. Ensure that the floor areas are free from obstructions so that the cleaners can access the floor area including under benches. poster boards. Report graffiti to P&F. Furniture presentation Furniture to be presented neat and tidy with chairs pushed in under desks where applicable. Report broken furniture to P&F. Report broken furniture to P&F.

6 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 6 Scope 6 Kitchens and Common Rooms Empty general waste bins and replace liners. Remove rubbish outside of bins including cardboard. Take cardboard to a cardboard bin as required. Put all food scraps in kitchen bins daily. Put any recycling in a recycling bin. Kitchen fittings Clean kitchen sink, zippy boil, bench tops, taps and fittings Wash and dry cutlery and crockery, or move personal items left on benches. Clean the inside of fridges, microwaves or other kitchen items. Wash and dry cutlery and crockery and put them away. Clean microwaves and fridges, or request this service through their building manager. Furniture presentation Kitchen furniture to be neat and tidy with chairs pushed under tables. Horizontal surfaces (dust dry/damp). Move obstructions placed in front of or on window ledges or against skirtings. Clean computers and associated equipment. Move personal items on the desk to clean around. Clean your eating space after use. Ensure there are limited obstructions to window edges and skirtings. Cobwebs Remove all cobwebs. and columns. Clean kitchen cupboard and whitegood fronts. Clean high glass and surfaces (above 2 metres). poster boards. Report all graffiti to P&F. Vacuum carpeted floors, vacuum or sweep, full Move potted plants or other obstructions on the floor. mop of hard floors and a spray buff of vinyl floors. Move personal items from the floor. Ensure that the floor areas are free from obstructions so that the cleaners can access these areas. Ensure that personal items such as shoes, bags, towels etc are kept tidy and off the floor.

7 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 7 Scope 7 Store Rooms Empty general waste bins and replace liners. Remove rubbish outside of bins including cardboard. Take cardboard to a cardboard bin as required. Put any Monthly recycling in a recycling bin. Monthly Horizontal surfaces (dust dry/damp) Move obstructions placed in front of or on window ledges or against skirtings. Clean computers and associated equipment. Move personal items on the desk to clean under or around. Ensure there are limited obstructions to window ledges and skirtings. Monthly Cobwebs Remove all cobwebs. Monthly and columns. Remove graffiti. Monthly Vacuum carpeted floors, vacuum or sweep, full Move potted plants or other obstructions on the floor. mop of hard floors and a spray buff of vinyl floors. Move personal items from the floor. Ensure the floor areas are free from obstructions so that the cleaners can access these areas. Monthly

8 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 8 Scope 8 Notes Photo Copying Room Please ensure that any toner cartridge spills are reported to P&F ASAP. These are response cleans and will be cleaned as a high priority by the cleaning response team Empty general waste bins and replace liners. Remove rubbish outside of bins including cardboard. Take cardboard to a cardboard bin as required. Put any recycling in a recycling bin. Horizontal surfaces (dust dry/damp) Move obstructions placed in front of or on window ledges or against skirtings. Clean computers and associated equipment. Move personal items. Ensure there are limited obstructions to window ledges and skirtings. Cobwebs Remove all cobwebs and columns. Remove graffiti. Vacuum carpeted floors, vacuum or sweep, full Move potted plants or other obstructions on the floor. mop of hard floors and a spray buff of vinyl floors. Move personal items from the floor. Ensure the floor areas are free from obstructions so that the cleaners can access these areas.

9 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 9 Scope 9 Internal Public Areas- includes libraries, student learning centres, foyers etc. Empty general waste bins and replace liners. Remove rubbish outside of bins including cardboard. Take cardboard to a cardboard bin as required. Put any or as per recycling in a recycling bin. or as per Horizontal surfaces (dust dry/damp) or as per and columns. Remove graffiti. Vacuum carpeted floors, vacuum or sweep, full Move potted plants or other obstructions on the floor. mop of hard floors and a spray buff of vinyl floors. Move personal items from the floor. Ensure the floor areas are free from obstructions so that the cleaners can access these areas. or as per or as per poster boards. or as per Matting Lift and vacuum mats and mat wells. or as per Telephones and booths Clean telephones and booths. or as per

10 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 10 Scope 10 Empty general waste bins and replace liners. Remove rubbish outside of bins including cardboard. Take cardboard to a cardboard bin as required. Put any or as per recycling in a recycling bin. Horizontal surfaces (dust dry/damp) Dust/clean skirtings, window ledges and horizontal surfaces. Dust/clean all glass balaustrades/partitions, doors, walls and columns high areas Vacuum carpeted floors, vacuum or sweep, full Move potted plants or other obstructions on the floor. mop of hard floors and a spray buff of vinyl floors. Move personal items from the floor. Stairs Ensure the floor areas are free from obstructions so that the cleaners can access these areas. poster boards. or as per or as per or as per or as per or as per

11 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 11 Scope 11 Remove all loose rubbish. Lifts All surfaces Dust/clean all exposed stainless steel, mirrored and other surfaces. Remove cobwebs. Vacuum door tracks, vacuum or sweep and mop. poster boards.

12 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 12 Scope 12 & 17 Building Externals and Pathways Empty all general and co-mingled waste bins and ashtrays, replace liners as applicable, and remove all loose rubbish. Do the right thing - use the right bin. Help UQ achieve its sustainability objectives. or weekly dependant on area Dusting, dry/damp Pathways Dust/clean all exposed furniture and seating including bin enclosures. Keep garden furniture free of litter, posters and spillages. Ensure pathways are free from leaf and other litter. or weekly dependant on area or weekly dependant on area Railings, fittings and ledges Clean all railings, fittings and ledges. or weekly dependant on area Building entrances Clean all glass entry panels, doors, walls and columns etc. or weekly dependant on area Signage Clean all directional and informational signage. Building signage weekly; campus signage as per schedule (break Matting Lift and vacuum mats and mat wells. or weekly dependant on area as reported Water fountains Clean all water fountains. Telephones and booths Clean telephones and booths. or weekly dependant on area

13 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 13 Scopes 13 to 16 Notes Street Sweeping and car parks As per the sweeping schedule available from Cleaning Services. Gatton sweeping is managed by P&F Maintenance. Tasks Areas to be swept Other tasks Cleaning Street sweeping - Roadways, gutters, traffic island edges, Removal of cobwebs, posters, graffiti, stickers and - according to inner campus pedestraian gates and behind garden beds. loose litter. schedule Street sweeping - outer campus Roadways, gutters, traffic island edges, pedestraian gates and behind garden beds. Removal of cobwebs, posters, graffiti, stickers and loose litter. Monthly - according to schedule Car park sweeping All car park areas to be swept mechanically or manually where sweeper cannot access. Includes sweeping up to the edges and cleaning corners. Removal of cobwebs, posters, graffiti, stickers and loose litter. Fortnightly - according to schedule Car park sweeping All car park areas to be swept mechanically or manually where sweeper cannot access. Includes sweeping up to the edges and cleaning corners. Removal of cobwebs, posters, graffiti, stickers and loose litter. Monthly - according to schedule

14 PROPERTY FACILITIES DIVISION- CLEANING SCOPE OF SERVICES 14 Scope 17 Notes Spaces the general public acess on a regular basis for clinical or consultative purposes Empty general waste bins and replace liners. Remove rubbish outside of bins including cardboard. Take cardboard to a cardboard bin as required. Put any recycling in a recycling bin. Horizontal surfaces (dust dry/damp) and columns. Remove graffiti. Move obstructions placed in front of or on window ledges or against skirtings. Clean computers and associated equipment. Move personal items on the desk to clean around. High glass and surfaces. Vacuum carpeted floors, vacuum or sweep, full Move potted plants or other obstructions on the floor. mop of hard floors and a spray buff of vinyl floors. Move personal items from the floor. Ensure that there are limited obstructions to window ledges and skirtings. Ensure the desk area is accessible for cleaning and that personal items are kept tidy. Ensure the floor areas are free from obstructions so that the cleaners can access these areas. poster boards. Matting Lift and vacuum mats and mat wells. Telephones and booths Clean telephones and booths. Clinic Spaces- clinical or consultative on use tpe and of use for the purpose Sinks Clean general hand washing sinks in clinics and sink surrounds, including taps and other fittings Clean surgical sinks equipment/utensils/other clinical or consultative items Ensure that all equipment, utensils, other items are not obstructing any surfaces that require cleaning.