Version Accessibility Guide for Moderators

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1 Versin 12.6 Accessibility Guide fr Mderatrs January 3, 2014

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3 Table f Cntents Preface 1 Cnventins Used in this Guide 1 Variables 1 Ntes 2 Typgraphical Cnventins 2 Getting Help 3 Dcumentatin and Learning Resurces 3 Technical Supprt 3 Cmmunity 3 Blackbard Cllabrate Prduct Feedback 4 Chapter 1 Getting Started 5 System Requirements 5 Blackbard Cllabrate Web Cnferencing 6 Operating System 6 Java 6 Screen Readers 6 Java Access Bridge 7 Getting Ready fr a Blackbard Cllabrate Sessin 7 Using this Guide 7 Page i

4 Chapter 2 The Blackbard Cllabrate Web Cnferencing Rm 11 The Cntent Area Mdes 14 Managing Panels and Windws 15 Wrking with Windws 15 Wrking with Panels 17 Chapter 3 Navigatin 19 Keybard Navigatin 20 Navigating Between Mdules 20 Navigating Between Elements 20 Navigating Within a Tlbar f a Mdule Windw 21 Navigating Within Drp-Dwn Menus 22 Navigating Between and Within Cntent Mdes 22 Navigating within Whitebard Cntent Mde 22 Navigating within Applicatin Sharing Mde 23 Navigating within Web Tur Mde 24 Navigating Between and Reading Whitebard Pages 24 Navigating Between Chat Cnversatin Tabs 25 Using Mnemnic and Keybard Shrtcuts 26 Mnemnics 26 Keybard Shrtcuts 27 Ht Keys 33 Cnfiguring Ht Keys 34 Chapter 4 The Activity Windw 37 Opening and Clsing the Activity Windw 38 Displaying Events 39 Filtering Events fr Display 40 Audible Ntificatins Filter 40 Mdule Event Filter 41 Imprtance Event Filter 41 Event Filtering Preferences Panel 43 Resizing Activity Windw Text 44 Shwing/Hiding Time Stamps 44 Reading Events with a Screen Reader 45 Entering Cmmands 46 ii Table f Cntents

5 Live Sessin Cmmands 47 Raise r Lwer Hand 47 Set Audi Mde 47 Talk r Stp Talking 47 Send Chat Message 47 Display Vide 48 React (shw emtin) 48 Enter Plling Respnse 48 Step Away r Cme Back 48 Recrding Playback Cmmand 48 Chapter 5 Clsed-Captining 49 Granting the Clsed-Captining Permissin 49 Clsed-Captining Activity and Permissin Indicatrs 50 Entering Clsed-Captining Text 50 Viewing Clsed-Captining Text 51 Changing the Clsed-Captining Surce 52 Saving Clsed-Captining Text 53 Windw Display Optins 53 Clsing and Repening the Clsed Captining Windw 55 Chapter 6 Accessibility Optins 57 Managing Audi 57 Using the Audi Setup Wizard 57 On Windws r Linux 58 On Mac OS X 59 Adjusting Micrphne and Speaker Levels 60 Micrphne Level 60 Speaker Level 61 Setting Ntificatin Preferences 61 Audible Ntificatins 61 Visual Ntificatins 63 Applicatin Sharing Optins 65 Viewing a Shared Applicatin 65 Scaling the Shared Cntent 65 Maximizing the Cntent Area 65 Table f Cntents iii

6 Emphasized Cursr 66 Hsting Optins 66 Chat Optins 68 Changing the Chat Text Size 68 Adding Emticns t yur Chat Message 69 Changing the Ntes Text Size 70 Sessin Plan Optins 71 Viewing Optins 71 Display Settings 73 Appendix A: Chat Emticn Text Strings 75 Blackbard Cllabrate Cpyright 79 Trademarks 79 iv Table f Cntents

7 Preface This guide is written fr Blackbard Cllabrate web cnferencing users with visual, auditry r mtr disabilities. It describes the accessibility features intended fr these users in the desktp versin f Blackbard Cllabrate. Nte: Fr a cmplete instructins n using Blackbard Cllabrate, refer t the Mderatr's Guide available n the On-Demand Learning Center at Demand-Learning-Center/Web-Cnferencing.aspx. See Getting Started n page 5 fr a list f which sectins in this guide are relevant t yur particular needs. Cnventins Used in this Guide Variables There are a few places in Blackbard Cllabrate web cnferencing that are ppulated with data specific t the sessin. Because we d nt knw in advance what thse data (e.g., wrds r names) will be, in this guide they are represented by variables enclsed in angle brackets. Fr example, the variable <Panel Name> is used in the discussin f Restring Default Preference Settings t represent the name f the currently selected panel. Page 1

8 Ntes Six types f ntes may be used in this guide t highlight infrmatin: Nte: Ntes are used t highlight imprtant infrmatin r t present asides relevant t the tpic at hand. Tip: Tips prvide helpful infrmatin n hw t mst effectively use a particular feature f the prduct. Cautin: Cautins alert yu t ptentially cnfusing terminlgy r difficulties that may ccur when using the prduct. Warning: Warnings alert yu t ptentially serius prblems. Ntes f this frmat are used t highlight Linux-specific infrmatin. Ntes f this frmat are used t highlight Mac-specific infrmatin. Ntes f this frmat are used t highlight infrmatin specific t mbile devices (mbile phnes and tablets). Typgraphical Cnventins Cnventin Descriptin 1. Number Indicates a step in a task. Hllw bullets Bld Italics Mnspace <brackets> Indicates that there are several ptins available fr cmpleting a task, but nly ne is necessary. Represents clickable elements in the user interface (e.g., text links, buttns, tabs, etc.). Als used t give emphasis t wrds. Represents menu items, ptins and parameters. Als used fr crss references and names f dcuments. Indicates pathnames, filenames, flders and cmmand lines. Indicates variables. 2 Preface

9 Getting Help Dcumentatin and Learning Resurces Dcumentatin and learning resurces (fr all Blackbard Cllabrate prducts) are available n the On-Demand Learning Center, which can be reached as fllws: In yur brwser, enter the fllwing address: Frm within Blackbard Cllabrate web cnferencing, select Additinal Dcumentatin frm the Help menu. Yu can directly pen the fllwing dcuments frm within Blackbard Cllabrate web cnferencing by selecting them frm the Help menu: Keybard Shrtcuts Accessibility Guide fr Mderatrs Blackbard Cllabrate Essentials fr Mderatrs Technical Supprt Blackbard Cllabrate technical supprt and the supprt Knwledge Base are available thrugh the Supprt Prtal: Cmmunity We encurage Blackbard Cllabrate users f all levels (administratrs, instructrs and students) t submit questins t Ask the Dctrs, a free questin-and-answer frum mderated by an expert team f yur fellw Blackbard Cllabrate users. Their gal is t prvide quality answers t yur questins in a highly respnsive manner, while building a glbal knwledge base fr nline teaching and learning. Yu can find Ask the Dctrs at the link belw: Messages psted in the Ask the Dctrs frum d nt g t ur Supprt Team. If yu require technical supprt assistance t reslve a prblem, please cntact Technical Supprt (see the headingtechnical Supprt in this sectin). Preface 3

10 Blackbard Cllabrate Prduct Feedback Blackbard Cllabrate welcmes yur cmments and suggestins. If yu have an idea fr a new feature r enhancement, r wuld like t send ther feedback, please send an t Yur feedback will be sent directly t ur Prduct Management Team. 4 Preface

11 Chapter 1 Getting Started Befre yu begin using the accessibility features f Blackbard Cllabrate web cnferencing, we recmmend yu d the fllwing: Ensure yur system meets the necessary requirements (see System Requirements belw). Get Blackbard Cllabrate ready t use accessibility features (see Getting Ready fr a Blackbard Cllabrate Sessin n page 7). Read the parts f this guide that are mst relevant t yu (see Using this Guide n page 7). Familiarize yurself with the Blackbard Cllabrate user interface (see The Blackbard Cllabrate Web Cnferencing Rm n page 11). System Requirements In rder t use the accessibility features in Blackbard Cllabrate web cnferencing, yu must meet the fllwing system requirements. Nte: Yu can find the accessibility system requirements fr all recent versins web cnferencing via the Knwledge Base article System Requirements Fr Blackbard Cllabrate Web Cnferencing Accessibility Features. Page 5

12 Blackbard Cllabrate Web Cnferencing The full set f accessibility features are available nly in the English versin f Blackbard Cllabrate. Operating System Only Windws perating systems supprt all f the Blackbard Cllabrate accessibility features: Windws XP (32 bit), Windws Vista (32 bit r 64 bit), Windws 7 (32 bit r 64 bit) r Windws 8 (64 bit) 20 MB free disk space 256 MB RAM Linux (Ubuntu r higher) and Mac (Mac OS X 10.6 r higher) users can use nly sme f the Blackbard Cllabrate accessibility features (e.g., keybard navigatin). There is n screen reader capability n these systems. Nte: Accessibility features are nt fficially supprted n Linux and Mac systems. Java Java 7, update 6, r higher (32-bit r 64-bit) is required t run Blackbard Cllabrate and the Java Access Bridge (see belw). T check t see if yu have the crrect versin f Java, pen the fllwing web page: The Step 1- Checking System Requirements will tell yu whether r nt yu have the required versin f Java Web Start and, if nt, prvide a link t the Java dwnlad page. Screen Readers JAWS (versin 13 r 14) is the nly supprted screen reader fr Blackbard Cllabrate. Nte: JAWS 13 and 14 supprt bth 32-bit and 64-bit OSs/JVMs. 6 Getting Started

13 Java Access Bridge The Java Access Bridge is a technlgy that enables assistive technlgies (such as screen readers, magnifiers, etc.) t access Java applicatins and applets. Because it cmes bundled with Java 7 (update 6), there is n need t install it. In rder t use Blackbard Cllabrate web cnferencing versin 12.6 r higher with the JAWS screen reader, yu must enable Java Access Bridge versin r higher. Fr instructins, please see Knwledge Base article Getting Ready fr a Blackbard Cllabrate Sessin If yu will be using JAWS t navigate thrugh the Blackbard Cllabrate web cnferencing interface, be sure t d the fllwing: 1. Start JAWS befre yu lg in t the sessin. 2. Verify that the Java Access Bridge is wrking. 3. Cnfigure JAWS t read all access keys s the mnemnic keys are spken alud; therwise, yu wn t be able t identify them. This setting is fund under the basic settings f JAWS. It is advisable t enter the rm early (befre the sessin starts) s yu can cnfigure yur Blackbard Cllabrate interface t suit yur particular needs. Hw early yu can enter the rm is set by the sessin creatr. The default is 30 minutes but the sessin creatr may change that. 1. Fr thse using audi in yur Blackbard Cllabrate sessin, run the Audi Setup Wizard t ensure yur micrphne and speakers are set t suitable levels. Fr details, see Using the Audi Setup Wizard n page Fr all users, set which Audible and Visual Ntificatins yu wish t receive in the sessin. Fr details, see Setting Ntificatin Preferences n page 61. Using this Guide Blackbard Cllabrate web cnferencing has been designed t meet the needs f users f varius abilities. Sme f the accessibility features are helpful t thse whse mbility make it difficult fr them t use a muse, thers are fr users wh are deaf r hard f hearing and thers are fr users with limited visin (including clr blindness) r n visin. The fllwing table lists the varius target audiences and the accessibility features frm which each wuld benefit, including a reference t the relevant sectin in this dcument. Getting Started 7

14 User Issue Accessibility Features Lw Visin Maximizing windw and panel sizes: refer t Managing Panels and Windws n page 15 Activity Windw: refer t The Activity Windw n page 37 Audible Ntificatins: refer t Audible Ntificatins n page 61 Keybard Shrtcuts: refer t Keybard Shrtcuts n page 27 Ht Keys: refer t Ht Keys n page 33 Keybard Navigatin: refer t Keybard Navigatin n page 20 Chat text size ptins: refer t Changing the Chat Text Size n page 68 Ntes text size ptins: refer t Changing the Ntes Text Size n page 70 Sessin Plan Display Setting preferences: refer t Display Settings n page 73 Applicatin Sharing hsting ptin Emphasize cursr: refer t Hsting Optins n page 66 Applicatin Sharing viewing features t scale the shared cntent and maximize the cntent area: refer t Applicatin Sharing Optins n page 65 Blind Activity Windw: refer t The Activity Windw n page 37 Deaf r Hard f Hearing Audible Ntificatins: refer t Setting Ntificatin Preferences n page 61 Keybard Shrtcuts: refer t Keybard Shrtcuts n page 27 Ht Keys: refer t Ht Keys n page 33 Keybard Navigatin: refer t Keybard Navigatin n page 20 Activity Windw: refer t The Activity Windw n page 37 Visual Ntificatins: refer t Setting Ntificatin Preferences n page 61 Clsed-Captining: refer t Clsed-Captining n page 49 Audi vlume cntrls: refer t Adjusting Micrphne and Speaker Levels n page 60 Audi Setup Wizard: refer t Using the Audi Setup Wizard n page 57 8 Getting Started

15 User Issue Accessibility Features Mbility Keybard Shrtcuts: refer t Keybard Shrtcuts n page 27 Clr Blind Ht Keys: refer t Ht Keys n page 33 Mnemnic Keys: refer t Mnemnics n page 26 Keybard Navigatin: refer t Keybard Navigatin n page 20 Sessin Plan Viewing ptins Clr f cvered items and Clr f actin hyperlinks: refer t Viewing Optins n page 71 Clsed-Captining windw display ptins: refer t Windw Display Optins n page 53 Applicatin Sharing hsting ptins Shared Regin Highlight Clr and Emphasize cursr: refer t Hsting Optins n page 66 Getting Started 9

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17 Chapter 2 The Blackbard Cllabrate Web Cnferencing Rm The Blackbard Cllabrate web cnferencing rm cnsists f six main cmpnents: the menu bar at the tp, three panels n the left (Audi & Vide panel n tp, the Participants panel in the middle and Chat panel n the bttm), the Cllabratin tlbar at the tp f the right side and the main cntent area n the right (fr displaying Whitebard, Applicatin Sharing and Web Tur cntent). Nte: Fr mbile device users, the Web Cnferencing rm will nt be exactly as described in this chapter. Fr a discussin f attending sessins n mbile devices, refer t the Mbile User's Guide fr yur device (ios r Andrid) n the On-Demand Learning Center: Learning-Center/Web-Cnferencing.aspx#dcumentatin Page 11

18 Term Menu bar Audi & Vide panel Participants panel Chat panel Cllabratin tlbar Cntent area Meaning The Menu bar cntains the File, Edit, View, Tls, Windws and Help menus. The Audi & Vide panel enables yu t participate in cnversatins using either a micrphne and speakers (r headset) r via a telecnference. Yu als can transmit and receive Vide during the sessin and preview yur vide befre transmitting it. The Participants panel prvides a list f all Participants and Mderatrs in the sessin and infrmatin abut their current activities, such as talking (Audi), transmitting Vide, sending a Chat message, using the Whitebard drawing tls and cnducting an Applicatin Sharing sessin. Abve the Participants list is a small tlbar cntaining buttns fr raising yur hand and stepping away frm the sessin and menus fr selecting plling respnses and feedback ptins. The Chat panel enables yu t send Chat messages t everyne in the rm r t Mderatrs nly. By selecting names in the Participants list, yu can send private Chat messages t individuals. Messages can be printed and saved t track sessin cmmunicatin. The Cllabratin tlbar (at the tp f the Cntent area) cntains three buttns fr switching between the three cntent mdes (Whitebard, Applicatin Sharing and Web Tur) in the Cntent area; an Infrmatin menu fr btaining sessin infrmatin (e.g., cnnectin type) and starting the Timer; a Lad Cntent buttn fr lading cntent int the sessin; and the Recrd buttn. The Cntent area is the main presentatin windw. Mderatrs use this regin t lad presentatins. Everyne can use the tls n the Whitebard t draw r write. All the bjects and images n the Whitebard are dynamic and can be mdified. Everyne can print the Whitebard pages r save them t a file t review later (unless the Whitebard has been prtected). 12 The Blackbard Cllabrate Web Cnferencing Rm

19 1 Title bar 6 Minimize buttn 2 Menu bar 7 Maximize buttn 3 Audi & Vide panel 8 Clse buttn 4 Participants panel 9 Cllabratin tlbar 5 Chat panel 10 Cntent area Nte: The terms Mderatr, Participant, Sessin and Breakut Rm are the default terms used in the user interface. Hwever, yur system administratr may redefine these terms, s varius elements in the user interface may be different in yur user interface than what is dcumented in this guide. Fr example, if the administratr changes "Mderatr" t "Instructr", the cmmand "Give Mderatr Privileges" will be "Give Instructr Privileges" in yur user interface. The Blackbard Cllabrate Web Cnferencing Rm 13

20 The Cntent Area Mdes The cntent area n the right side f yur Blackbard Cllabrate web cnferencing interface, enables yu t exchange infrmatin and ideas with thers thrugh three different features: the Whitebard, fr sharing presentatins and drawings; Applicatin Sharing, fr sharing individual applicatins r yur entire desktp; and Web Tur, fr sharing web pages. These features share space in the cntent area, with each representing a "mde" in the cntent area, s yu will be able t see the cntent f nly ne mde at a time. The Whitebard cntent is persistent s will be there when yu mve t anther mde and then return t the Whitebard. Applicatin Sharing cntent is persistent but yu need t Resume Sharing when yu return t Applicatin Sharing in rder t see it. Web Tur cntent will always have t be reladed (URL entered again) when yu switch mdes and return t Web Tur. Only certain users can switch between mdes: Mderatrs can switch between all mdes. Participants with Applicatin Sharing permissin can switch t Applicatin Sharing mde and back t Whitebard mde. Participants with Web Tur permissin can switch t Web Tur mde and back t Whitebard mde. Nte: Participants wh have Whitebard permissin but nt Applicatin Sharing r Web Tur permissin are nt able t switch t Whitebard mde frm either f the ther tw mdes. This safeguards against Participants switching mdes during smene else's Web Tur r Applicatin Sharing presentatin. When smene switches mdes, everyne in the sessin will fllw them t the new mde. Cautin: Be careful nt t inadvertently switch mdes n smene else wh is presenting cntent. Everyne in the sessin will fllw yu t the new mde. 14 The Blackbard Cllabrate Web Cnferencing Rm

21 T switch mdes, d ne f the fllwing: Click n the buttn in the Cllabratin tlbar assciated with the desired mde. Select the desired mde frm the View menu. Use the keybard shrtcut assciated with the desired mde: Whitebard mde: Ctrl+Alt+W (Cmmand-Optin-W n Mac) Applicatin Sharing mde: Ctrl+Alt+A (Cmmand-Optin-S n Mac) Web Tur mde: Ctrl+Alt+U (Cmmand-Optin-U n Mac) Yu can easily see which mde is selected by nting which buttn in the Cllabratin tlbar is clred. In the Cllabratin tlbar belw, the current mde is Whitebard mde. 1 Whitebard mde buttn 3 Web Tur mde buttn 2 Applicatin Sharing mde buttn Managing Panels and Windws The Blackbard Cllabrate web cnferencing interface cnsists f panels and windws. Panels can be cllapsed, expanded, detached and reattached, resized and, in their detached state, can be mved. The side panels (Audi & Vide, Participants and Chat) als can be hidden. Fr details, see Wrking with Panels n page 17. The main applicatin windw can be minimized, maximized, mved, resized and clsed. Other windws can be pened, mved, resized and clsed. Fr details, see Wrking with Windws belw. Wrking with Windws There are a number f different kinds f windws in Blackbard Cllabrate web cnferencing: the main applicatin windw, mdule windws (such as the Ntes windw and the Multimedia Library), dialg bxes (such as the Preferences dialg and Create Breakut Rms dialg) and utility windws (such as the Object Explrer and Page Explrer). Belw are the ways yu can manage yur windws: Open the main applicatin windw: T pen the windw yu need t jin the sessin by clicking n a link. The Blackbard Cllabrate Web Cnferencing Rm 15

22 Open a main mdule windw: T pen the windw f ne f the main mdules, select it frm the Windw menu r, if available, pen it using its assciated keybard shrtcut (see Keybard Shrtcuts n page 27.) Mve a windw: Grab the windw by its title bar and, while hlding dwn yur muse, drag it t the desired lcatin and then drp it by releasing the muse. T resize a windw: Grab a windw brder and drag it. Hld yur muse ver any side r a crner and, when the cursr changes t a tw-headed arrw, click and drag the brder f the windw t cntract r expand it. Minimize r maximize the main applicatin windw: Use the standard cnventins f yur perating system fr minimizing and maximizing windws. Fr example, n Windws, use the Minimize and Maximize buttns in the windw's title bar: Un-bscure a windw: If part f a windw is bscured by anther windw r panel, click n the windw itself t bring it t the frnt f the ther windw r panel. Tip: If yu can't find a windw because it is hidden beneath ther windws, an easy way t find it is t select Restre Default Layut frm the View menu and then pen yur windw again. 16 The Blackbard Cllabrate Web Cnferencing Rm

23 Clse a main mdule windw: T clse a main mdule windw, d ne f the fllwing: Click n the windw s Clse buttn in the title bar f the windw. Enter Ctrl+W (Cmmand-W n Mac) Enter Alt+F4 (Windws and Linux nly) Clse the main applicatin windw: If yu clse the main applicatin windw yu will leave the sessin. Fr details, see the Mderatr's Guide. Wrking with Panels The default when yu first jin a Blackbard Cllabrate web cnferencing sessin is fr the Participants and Chat panels t be expanded and attached and the Audi & Vide panel t be cllapsed and attached. Blackbard Cllabrate will remember the state in which yu left yur panels (expanded r cllapsed and attached r detached) frm ne sessin t the next (but nly if yu are lgged in t the same cmputer). Belw are the ways yu can manage yur panels: Cllapse and expand a panel: By default, the panels are expanded. If yu want t make mre rm fr ne f the panels, yu can cllapse the thers. T cllapse a panel, click n the Cllapse buttn in the panel's title bar: T expand the panel back t its frmer state, click n the Expand buttn in the panel's title bar: Mve a panel: Grab the panel (either attached r detached) by its title bar and, while hlding dwn yur muse, drag it t the desired lcatin and then drp it by releasing the muse. The Blackbard Cllabrate Web Cnferencing Rm 17

24 Detach and reattach a panel: Panels can be detached s yu can mve them t a mre cnvenient lcatin. T detach a panel, d ne f the fllwing: Frm the Optins menu, select Detach Panel. Drag and drp the panel ut f the main applicatin windw. (See Mve a panel abve.) T reattach a panel, d ne f the fllwing: Frm the Optins menu, select Attach Panel. Drag and drp the panel back int the main applicatin windw. (See Mve a panel abve.) Frm the View menu, select Restre Default Layut. Click n the panel's Clse buttn: Rerder an attached panel: Drag and drp the panel up r dwn within the side bar area (left side) f the main applicatin windw. (See Mve a panel abve.) Hide attached side panels: Yu can make the Cntent area larger by hiding the side bar area (left side) f the main applicatin windw. T d s, in the View menu, unselect (uncheck) Shw Side Bar. T restrre the side bar, reselect it. Alternatively, yu can grab the brder f any ne f the panels and drag it all the way t the left. T bring the side bar back, grab it again and mve t the right. Resize a panel: Grab a panel brder and drag it. Hld yur muse ver any side (either attached r detached) r a crner (detached nly) and, when the cursr changes t a twheaded arrw, click and drag the brder f the panel t cntract r expand it. Un-bscure detached panels: If part f the panel is bscured by anther panel r windw, click anywhere n the panel t bring it t the frnt f the ther panel r windw. 18 The Blackbard Cllabrate Web Cnferencing Rm

25 Chapter 3 Navigatin Befre using Blackbard Cllabrate web cnferencing, it may be useful t familiarize yurself with the user interface. See The Blackbard Cllabrate Web Cnferencing Rm n page 11 fr a descriptin f the main user interface cmpnents. There are three ways t navigate thrugh the Blackbard Cllabrate user interface withut having t use a muse: Keybard navigatin see Keybard Navigatin n next page Mnemnics see Mnemnics n page 26 Shrtcut keys see Keybard Shrtcuts n page 27 Fr infrmatin abut navigating within sme specific areas, refer t the fllwing: Navigating Between and Within Cntent Mdes n page 22 Navigating Between and Reading Whitebard Pages n page 24 Navigating Between Chat Cnversatin Tabs n page 25 Page 19

26 Keybard Navigatin There are fur levels f keybard navigatin in Blackbard Cllabrate web cnferencing: between mdules in the main applicatin windw between elements (bth within and acrss mdules) within tlbars f a secndary windw within menus Using the navigatin methds described in the fllwing sectins, navigate t the desired functin t bring it int fcus. When yu wish t activate that functin (execute the cmmand), press Space. Navigating Between Mdules When yu jin an Blackbard Cllabrate sessin, the Participants panel is in fcus. Press F6 (the same n the Mac) t cycle keybard fcus between the main Blackbard Cllabrate mdules, in the rder listed belw: Participants panel: fcus ges t the tp name in the Participants list. Chat panel: fcus ges t the Message text bx. Cllabratin tlbar: fcus ges t the Whitebard mde buttn. Actin bar: fcus ges t the New Page buttn. Audi & Vide panel: fcus ges t the Talk buttn. Nte: If yu change the rder f the panels, the F6 navigatin rder will be different. Fr infrmatin n rerdering the panels, see Wrking with Panels n page 17. Navigating Between Elements Yu can navigate thrugh the Blackbard Cllabrate user interface ne element (e.g., buttn, field, ptin, etc.) at a time by tabbing. The Tab key mves yu frward thrugh the Blackbard Cllabrate elements in the sequence described belw. T mve backwards in the sequence, enter Shift+Tab. Nte: Within each panel r windw, tabbing mves thrugh its elements frm left t right and tp t bttm. 20 Navigatin

27 Yur tabbing sequence may differ frm that described belw since the elements yu see in the user interface depends n yur permissins, including whether r nt yu are a Mderatr r Participant. Participants List When yu jin a Blackbard Cllabrate sessin, fcus will be n the tp name in the Participants list. Within the list yu can mve thrugh the names using the up and dwn arrw keys. Press Space t pen the Participant Optins menu fr the persn currently in fcus. Chat Panel Next yu will tab thrugh the elements in the Chat panel: Expand/Cllapse buttn, Optins menu, Cnversatin pane, Message text bx and Cnversatin tabs. (Fr instructins n mving between Cnversatin tabs, see Navigating Between Chat Cnversatin Tabs n page 25.) Cllabratin Tlbar Next yu will tab thrugh the elements in the Cllabratin tlbar: Whitebard Mde buttn, Applicatin Sharing Mde buttn, Web Tur Mde buttn, Timer elements (if the Timer is running), Infrmatin menu, Lad Cntent buttn and Recrd buttn. (Fr instructins n changing mdes, see Navigating Between and Within Cntent Mdes n next page.) Actin Bar Next yu will tab thrugh the elements in the Actin bar fr the currently selected mde r, the Available Share Selectin dialg fr Applicatin Sharing Mde. Audi & Vide Panel Next yu will tab thrugh the elements in the Audi and Vide panel: Expand/Cllapse buttn, Audi Setup Wizard buttn, Optins menu, Micrphne Level slider, Speaker Level slider, Talk buttn, Transmit Vide buttn and Preview Vide buttn. Participants Panel Next yu will tab thrugh the elements in the Participants panel: Expand/Cllapse buttn, Glbal Optins menu, Feedback menu, Step Away buttn, Raise Hand buttn, Plling Respnse menu, Plling Respnse bar (if a pll has been cnducted) and then, finally, back t the Participants list. Navigating Within a Tlbar f a Mdule Windw When yu pen a mdule's windw, yu can use tabbing t navigate thrugh the varius elements f its interface, with ne exceptin: tlbar buttns. The Clsed Captining, File Transfer Library, Multimedia Library, Sessin Plan Library, Quiz Manager and Ntes windws have graphic tl bars with buttns represented by icns. Yu must explicitly enable tabbing t access these buttns. T d s, enter Alt+F8 (Optin-F8 n the Mac). T turn tlbar tabbing ff, enter Alt+F8 (Optin-F8 n the Mac) again. Navigatin 21

28 Navigating Within Drp-Dwn Menus T pen an Optins menu, Participant interactin menu (Feedback and Plling Respnse menus) r ther drp-dwn menu, tab t it and press Space. Using up and dwn arrw keys, mve t the desired menu ptin and press Space t activate it. If the menu ptin is a submenu, press Space r the right arrw key t pen it. T clse the menu withut selecting a menu ptin, press Escape. Tip: T access the main menus (e.g., File, Edit, etc.) use mnemnic keys. (See Mnemnics n page 26.) Yu cannt use tabbing t pen these menus; hwever, nce a menu is pen, yu can use yur arrw keys t navigate within it and Space t execute the menu item cmmand. Navigating Between and Within Cntent Mdes When yu pen a new sessin, the Whitebard is yur default cntent mde. Yu can use keybard navigatin r keybard shrtcuts t mve between cntent mdes and keybard navigatin t mve within cntent mdes. Nte: T switch t a cntent mde, yu must be a Mderatr r a Participant with permissin t use that mde. Navigatin within each cntent mde is unique, as described belw. Navigating within Whitebard Cntent Mde Fllw the steps belw t switch t Whitebard mde and access the functins in the Actin bar: Nte: If yu are a Participant r a Mderatr withut the Whitebard permissin, F6 navigatin will place fcus n the Scaling menu f the Whitebard Actin bar. 1. T switch t Whitebard mde, d ne f the fllwing: Keybard Shrtcut Enter Cntrl+Alt+W (Cmmand-Optin-W n Mac) Keybard Navigatin Press F6 (the same n the Mac) t cycle keybard fcus t the Cllabratin tlbar. By default, yu will be in Whitebard Mde. 2. Press F6 again t mve t the Whitebard Actin bar. 22 Navigatin

29 3. Use Tab, Shift+Tab and the arrw keys t mve between the elements in the Actin bar and the adjacent Navigatin bar. 4. Press Space t activate the selected functin. Navigating within Applicatin Sharing Mde Fllw the steps belw t switch t Applicatin Sharing mde and start hsting an Applicatin Sharing sessin: Nte: If smene else is already hsting an Applicatin Sharing sessin (yu are already in Applicatin Sharing mde), F6 navigatin will place fcus n the Scale t Fit ptin f the Applicatin Sharing Actin bar. 1. T switch t Applicatin Sharing mde, d ne f the fllwing: Keybard Shrtcut Enter Cntrl+Alt+A (Cmmand-Optin-A n Mac) Keybard Navigatin i. Press F6 (the same n the Mac) t cycle keybard fcus t the Cllabratin tlbar. By default, yu will be in Whitebard Mde. ii. Press Tab r Right Arrw nce t mve t the Applicatin Sharing Mde buttn. iii. Press Space t activate Applicatin Sharing Mde. The Applicatin Sharing Selectins dialg will pen. 2. Press Tab five times t mve thrugh the elements in the Cllabratin tlbar t the Share Desktp (the first) field f the Applicatin Sharing Selectins dialg. 3. Yu have tw ptins: Share yur entire desktp: Press any f the arrw keys t select Share Desktp, press Tab three times t mve t the Share buttn and press Space t start sharing yur desktp. Share a specific applicatin nly: Press Tab t mve t the list f available applicatins and then, using the arrw keys, select the desired applicatin frm the list. Press Tab twice t mve t the Share buttn and press Space t start sharing the selected applicatin. Navigatin 23

30 Navigating within Web Tur Mde Fllw the steps belw t switch t Web Tur mde and start hsting a Web Tur: Nte: If smene else is already hsting a Web Tur sessin (yu are already in Web Tur mde) and yu dn't have Web Tur permissin, F6 navigatin will place fcus n the Back buttn f the Web Tur Actin bar. 1. T switch t Web Tur mde, d ne f the fllwing: Keybard Shrtcut Enter Cntrl+Alt+U (Cmmand-Optin-U n Mac) Keybard Navigatin i. Press F6 (the same n the Mac) t cycle keybard fcus t the Cllabratin tlbar. By default, yu will be in Whitebard Mde. ii. Press Tab r Right Arrw twice t mve t the Web Tur Mde buttn. iii. Press Space t activate Web Tur Mde. The Web Tur Actin bar will pen and fcus will be in the Address text bx. 2. Use Tab, Shift+Tab and the arrw keys t mve between the elements in the Actin bar. 3. Press Space t activate the selected functin r, if in the Address text bx, pen the specified web page. Navigating Between and Reading Whitebard Pages If yu are using a JAWS screen reader, yu can read the text f presentatins imprted int the Whitebard via the Activity Windw. Navigate t the desired page (as instructed belw) and pen the Activity Windw using Cntrl + / (Cmmand- / n Mac) t read the textual cntent f that page. Yu will need t mve fcus t the bttm f the windw. (Fr details n using the Activity Windw, see The Activity Windw n page 37.) T mve directly t a specific Whitebard page, select it frm the G t Page menu in the Whitebard navigatin bar. Fr instructins n keybard navigatin t that menu, see Navigating within Whitebard Cntent Mde n page 22. Tip: If using a screen reader, yu ll knw yu are in the G t Page menu when yu hear, G t the selected Whitebard page. 24 Navigatin

31 T mve t the next page, use any f the fllwing methds: Keybard Shrtcut Enter Alt+Page Dwn (Optin-Page Dwn n Mac). Mnemnic Keys Using mnemnics keys, frm the Tls menu select Whitebard fllwed by G t Next Page. (Fr instructins n using mnemnic keys, see Mnemnics n next page.) Keybard Navigatin Navigate t and activate the Next Page buttn in the Whitebard Navigatin bar. If fcus is n the G t Page menu f the Navigatin bar, press the Dwn Arrw. (Fr instructins n keybard navigatin in Whitebard Mde, Navigating within Whitebard Cntent Mde n page 22.) T mve t the previus page, use any f the fllwing methds: Keybard Shrtcut Enter Alt+Page Up (Optin-Page Up n Mac). Mnemnic Keys Using mnemnics keys, frm the Tls menu select Whitebard fllwed by G t Previus Page. (Fr instructins n using mnemnic keys, see Mnemnics n next page.) Keybard Navigatin Navigate t and activate the Previus Page buttn in the Whitebard Navigatin bar. If fcus is n the G t Page menu f the Navigatin bar, press the Up Arrw. (Fr instructins n keybard navigatin in Whitebard Mde, Navigating within Whitebard Cntent Mde n page 22.) Navigating Between Chat Cnversatin Tabs Yu can use keybard navigatin t mve between the private Chat cnversatin tabs in the Chat panel. Tip: If yu want t knw when a new private Chat message has been received, enable the Audible Ntificatin "Private Chat Message Received". Fr details, see Audible Ntificatins n page Press F6 (the same n the Mac) t cycle keybard fcus t the Chat panel. 2. Press Tab twice t mve t the currently pen cnversatin tab. (By default, this is the Rm cnversatin.) 3. Use the arrw keys t mve t the desired cnversatin tab. 4. Press Space t pen the cnversatin. Navigatin 25

32 If there are t many cnversatin tabs t fit in the Chat panel, they will be added t a drpdwn menu t the right f the displayed cnversatin tabs. T pen a cnversatin tab in the menu, d the fllwing: 1. Frm yur currently pen cnversatin tab, press Tab. This will mve fcus t the cnversatin drp-dwn menu. 2. Press Space t pen the menu. Nte: if there is n cnversatin drp-dwn menu, fcus will mve t the Cllabratin tlbar. 3. Use the arrw keys t mve t the desired cnversatin. 4. Press Space t pen the cnversatin. Using Mnemnic and Keybard Shrtcuts Instead f using yur muse t select a menu ptin, yu can use yur keybard. Using mnemnic r Keybard Shrtcuts saves time because yu d nt have t cmplete multiple steps (e.g., clicking n a menu and then clicking n an ptin), nr d yu have t take yur hand ff the keybard t issue the cmmand. Nte: Mnemnic and standard Keybard Shrtcuts are enabled nly when yu have input fcus n the Blackbard Cllabrate web cnferencing windw. Fcus is nt required fr Ht Keys. Mnemnics A mnemnic is an underlined letter r number that appears in a menu title r menu ptin that, when pressed in cnjunctin with the ALT key, activates a cmmand r navigates t an element in the user interface. Mac Nte: Keybard mnemnics are nt supprted n the Mac. Nte: On Windws, depending upn yur cnfiguratin, yu may have t tggle ALT the key befre the ptins in the menus will display the underlined character r number. 26 Navigatin

33 T chse a menu ptin with mnemnics, d the fllwing: 1. Press the ALT key, nte which letter r number (mnemnic) is underlined in the desired menu name and enter it n yur keybard. The menu ptins fr that main menu will appear. Fr example, if yu press ALT+F, the File menu will appear. 2. Again, nte the mnemnic fr the desired ptin in the menu and enter it, with r withut the ALT key. T select a menu ptin frm a sub-menu, repeat step 2. Keybard Shrtcuts Yu can quickly accmplish tasks yu perfrm frequently by using keybard shrtcuts (bth standard keybard shrtcuts and ht keys). Keybard shrtcuts are ne r mre keys yu press in cmbinatin t perfrm a functin within Blackbard Cllabrate web cnferencing. Fr example, instead f clicking the Raise Hand buttn in the Participants panel r selecting Raise Hand frm the Interactin menu, yu can press Ctrl+R (Cmmand-R n Mac OS X) t raise yur hand. Ht keys differ frm standard keybard shrtcuts in sme imprtant ways. Fr details, and a discussin f ht keys, see Ht Keys n page 33. Nte: The keybard shrtcuts were defined with an extended (full) keybard layut in mind. If yur keybard des nt have a key used in a keybard shrtcut, yu will need t use the menu item r tlbar buttn t perfrm the desired functin. Cautin: If yu are sharing an applicatin that has a keybard shrtcut identical t ne in Blackbard Cllabrate, and fcus is n Applicatin Sharing, the shrtcut will activate its assciated cmmand in the shared applicatin, nt in Blackbard Cllabrate. The fllwing table lists the keybard shrtcuts (bth standard and ht keys) present in Blackbard Cllabrate t quickly perfrm a number f cmmn functins.the first clumn describes the functin t be perfrmed, the secnd clumn lists the Windws and Linux keybard shrtcuts and the third clumn gives the Mac keybard shrtcuts. Keys are gruped int sectins based n the Blackbard Cllabrate mdule being used. Nte: T access the list f keybard shrtcuts while in a sessin, select Keybard Shrtcuts frm the Help menu. Navigatin 27

34 Functin Windws, etc. keys Mac keys Applicatin, Windw and File Functins Quit Blackbard Cllabrate Alt+F4 Ctrl+Q Cmmand-Q Hide Blackbard Cllabrate N/A Cmmand-H Hide ther applicatins N/A Optin-Cmmand-H Clse windw (Ntes, File Transfer, Activity, Clsed-Captining, Sessin Plan, Quiz, Multimedia, Calculatr) Alt+F4 Ctrl+W Cmmand-W Switch t Whitebard Mde Ctrl+Alt+W Cmmand-Optin-W Switch t Applicatin Sharing Mde Ctrl+Alt+A Cmmand-Optin-A Switch t Web Tur Mde Ctrl+Alt+U Cmmand-Optin-U Open Preferences dialg bx Ctrl+Cmma Cmmand-Cmma Create new Quiz, Whitebard screen r Whitebard page grup Open Multimedia file, Quiz, Sessin Plan, file fr transfer r Whitebard presentatin Save Participants list, Chat cnversatin, Quiz, Sessin Plan r Whitebard Print Participants list, Sessin Plan r Whitebard Keybard Navigatin Functins Ctrl+N Ctrl+O Ctrl+S Ctrl+P Cmmand-N Cmmand-O Cmmand-S Cmmand-P Mve t the next main mdule in the user interface. The default rder is Participants panel, Chat panel, Cllabratin tlbar, Actin bar and Audi& Vide panel. (If yu change the rder f the panels, the rder will change.) Open the Actin bars f Whitebard Mde and Web Tur mde Mve t the previus main mdule in the user interface. (See F6 abve fr the rder f mdules.) F6 F6 Shift+F6 F6 F6 Shift-F6 28 Navigatin

35 Functin Windws, etc. keys Mac keys Mve t the next user interface element (e.g., buttn, field, ptin) in a main mdule r UI element. Fr example, if fcus is in the Cllabratin tlbar, Tab and Shift-Tab can be used t mve between the three mdes (Whitebard, Applicatin Sharing and Web Tur), the Infrmatin menu, the Lad Cntent buttn and the Recrd buttn. Mve t the previus user interface element (e.g., buttn, field, ptin) in a main mdule (see example fr Tab abve) Tab Shift+Tab Tab Shift-Tab Activate the currently selected functin Space Space Enable tabbing in tlbars f secndary windws (Clsed Captining, Ntes, Activity Windw, File Transfer, Sessin Plan, Quiz, Multimedia) Mve keybard fcus between pen windws (Ntes, File Transfer, Activity, Clsed-Captining, Sessin Plan, Quiz, Multimedia, Calculatr) Open Optins menu f the panel r tlbar in fcus (Audi & Vide, Chat, Participants, Whitebard actin bar, Whitebard navigatin bar r Web Tur) Activity Windw Functins Alt+F8 Alt+F6 (Windws XP and Linux nly) Ctrl+Shift+O Optin-F8 Cmmand-` Cmmand-Shift-O Open Activity Windw Ctrl+/ Cmmand-/ Clse Activity Windw Audi Functins Press the Talk buttn (Nte: this is a Ht Key see Ht Keys n page 33.) Ctrl+/ Alt+F4 Ctrl+W Ctrl+F2 Cmmand-W Cntrl-F2 Navigatin 29

36 Functin Windws, etc. keys Mac keys Release the Talk buttn (Nte: this is a Ht Key see Ht Keys n page 33.) Ctrl+F2 Cntrl-F2 Adjust micrphne level dwn Ctrl+Shift+Dwn Arrw Cmmand-Shift- Dwn Arrw Adjust micrphne level up Ctrl+Shift+Up Arrw Cmmand-Shift-Up Arrw Adjust speaker level dwn Ctrl+Alt+Dwn Arrw Cmmand-Optin- Dwn Arrw Adjust speaker level up Ctrl+Alt+Up Arrw Cmmand-Optin-Up Arrw Vide Functins Start Vide transmissin (Nte: this is a Ht Key see Ht Keys n page 33.) Stp Vide transmissin (Nte: this is a Ht Key see Ht Keys n page 33.) Whitebard Functins Ctrl+F3 Ctrl+F3 Cntrl-F3 Cntrl-F3 Switch t Whitebard Mde Ctrl+Alt+W Cmmand-Optin-W Select all bjects in Whitebard Ctrl+A Cmmand-A Open Page Explrer windw Ctrl+Shift+P Cmmand-Shift-P Open Object Explrer windw Ctrl+Shift+T Cmmand-Shift-T Cpy selected bject(s) r text in Whitebard Ctrl+C Cmmand-C Cut selected bject(s) r text in Whitebard Ctrl+X Cmmand-X Paste cpied r cut bject(s) r text t Whitebard Ctrl+V Cmmand-V Grup selected bjects Ctrl+G Cmmand-G Grup selected bjects and send t backgrund Ctrl+B Cmmand-B Ungrup selected bjects Ctrl+U Cmmand-U 30 Navigatin

37 Functin Windws, etc. keys Mac keys Delete selected bject(s) r text in Whitebard Delete Backspace Delete Backspace G t next page Alt+Page Dwn Optin-Page Dwn G t previus page Alt+Page Up Optin-Page Up Mve t first page at this tpic level Alt+Hme Optin-Hme Mve t last page at this tpic level Alt+End Optin-End Applicatin Sharing Functins Send Applicatin Sharing snapsht t Whitebard (Nte: this is a Ht Key see Ht Keys n page 33.) Take back cntrl f Applicatin Sharing (Nte: this is a Ht Key see Ht Keys n page 33.) Stp Applicatin Sharing (Nte: this is a Ht Key see Ht Keys n page 33.) Chat Functins Mve cursr t the Message text bx f the Chat panel Ctrl+Print Screen Ctrl+Space Ctrl+Shift+S Ctrl+M Cntrl-F13 Cntrl-Space Cntrl-Shift-S Cmmand-M Select all Chat text in cnversatin pane Ctrl+A Cmmand-A Cpy selected Chat text in cnversatin pane Paste cpied Chat text t Chat Message text bx, Whitebard r external applicatin Participant Panel Functins Ctrl+C Ctrl+V Cmmand-C Cmmand-V Raise r lwer yur hand Ctrl+R Cmmand-R Shw that yu have stepped away r cme back Ctrl+Shift+A Cmmand-Shift-A Shw smiley face Alt+1 Optin-1 Shw LOL Alt+2 Optin-2 Shw applause Alt+3 Optin-3 Navigatin 31

38 Functin Windws, etc. keys Mac keys Shw cnfusin Alt+4 Optin-4 Shw apprval Alt+5 Optin-5 Shw disapprval Alt+6 Optin-6 Shw Slwer (when yu want the presenter t slw dwn) Shw Faster (when yu want the presenter t speed up) Shw Nne (when yu want t clear all displayed emticns) Ntes Functins Alt+7 Alt+8 Alt+0 Optin-7 Optin-8 Optin-0 Open Ntes windw Ctrl+E Cmmand-E Clse Ntes windw Sessin Plans Functins Alt+F4 Ctrl+W Cmmand-W G t the next item Ctrl+] Cmmand-] G t the previus item Ctrl+[ Cmmand-[ Clse Sessin Plan windw Recrding Functins Alt+F4 Ctrl+W Cmmand-W Start r stp recrding Ctrl+Shift+R Cmmand-Shift-R Add recrding index entry Ctrl+Shift+I Cmmand-Shift-I Clsed-Captining Functins Open Clsed-Captining windw Ctrl+F8 Cmmand-F8 Clse Clsed-Captining windw Plling Functins Alt+F4 Ctrl+W Cmmand-W Yes - plling respnse Ctrl+1 Cmmand-1 N - plling respnse Ctrl+2 Cmmand-2 A - plling respnse Ctrl+1 Cmmand-1 32 Navigatin

39 Functin Windws, etc. keys Mac keys B - plling respnse Ctrl+2 Cmmand-2 C - plling respnse Ctrl+3 Cmmand-3 D - plling respnse Ctrl+4 Cmmand-4 E - plling respnse Ctrl+5 Cmmand-5 Nne Ctrl+0 Cmmand-0 Ht Keys Ht keys are a type f keybard shrtcut but differ frm standard keybard shrtcuts tw ways: Yu can mdify the definitin f these keys. Yu d nt need t have input fcus n the Blackbard Cllabrate web cnferencing windw t use them (they are available system-wide). By default, seven ht keys have been defined fr the cmmnly used features in Blackbard Cllabrate. Yu can use these default ht keys (listed in the fllwing table) r define yur wn in the Preferences dialg. Fr instructins, see Cnfiguring Ht Keys n next page. Linux Nte: Num Lck and Caps Lck must be turned ff fr Ht Keys t wrk in a Blackbard Cllabrate sessin running n Linux. The default values fr the tw Talk ht keys are the same and the default values fr the tw Vide ht keys are the same. If yu keep the default values fr the Talk keys, yu can use Ctrl+F2 (Cntrl-F2 n Mac) t tggle the Talk buttn n and ff. If yu keep the default values fr the Vide keys, yu can use Ctrl+F3 (Cntrl-F3 n Mac) t start and stp Vide. Tip fr Screen Reader Users: With tggle cmmands, it is nt always easy t remember which state yu are currently in. Yu can always be sure that yu are sending the desired cmmand by redefining ne f the ht keys in each tggle pair. Fr example, if yu keep the default fr pressing the Talk buttn Ctrl+F2 (Cntrl-F2 n the Mac) and redefine the ht key fr releasing the Talk buttn t smething else, Ctrl+F2 (Cntrl-F2 n the Mac) will always turn n the Talk buttn and yur redefined ht key will always turn ff the Talk buttn -- yu will never have t knw whether r the Talk buttn it is currently turned n r ff. The default ht keys are listed in the fllwing table where the first clumn describes the functin t be perfrmed, the secnd clumn lists the Windws and Linux ht key and the third clumn gives the Mac ht key. Navigatin 33

40 Functin Windws & Linux Key Mac Key Press the Talk buttn Ctrl+F2 Cntrl-F2 Release the Talk buttn Ctrl+F2 Cntrl-F2 Send Applicatin Sharing snapsht t Whitebard Ctrl+Print Screen Cntrl-F13 Take back cntrl f Applicatin Sharing Ctrl+Space Cntrl-Space Stp Applicatin Sharing Ctrl+Shift+S Cntrl-Shift+S Start Vide transmissin Ctrl+F3 Cntrl-F3 Stp Vide transmissin Ctrl+F3 Cntrl-F3 Cnfiguring Ht Keys Exercise cautin when changing the default definitins f ht keys. Ensure yu d nt change a ht key definitin t that f a ht key used by anther applicatin. Yu als shuld avid key cmbinatins that cnflict with standard keybard shrtcut peratins. Nte: On Windws and Linux, the ht key is restricted t ne character. Yu may include ne r mre mdifier keys (Shift, Cntrl r ALT n Windws). Mac Nte: Mac OS X users must include at least ne mdifier key in the keystrke: Shift, ^ Cntrl, Optin r Cmmand). Cnfigure yur ht keys in the Preferences dialg. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 34 Navigatin

41 2. In the left pane f the Preferences dialg, select Ht Keys under General. The Ht Keys preferences panel appears. Nte: If yu see an X under the Valid clumn, this indicates that the ht key is nt available. It is likely being used by anther pen applicatin. Either redefine the ht key t smething valid r clse the ther applicatin. 3. Frm the Ht key preferences panel, select the ht key yu wish t revise and click Mdify. The Edit Ht Key dialg pens. 4. Assign the keystrkes. Click n the dwn arrw t select a key frm the key ptin list and then select the desired mdifier keys by clicking n their check bxes. Fr example, the keystrke in the screen capture abve is Ctrl+F2. 5. Click n OK t save the ht key cnfiguratin and clse the Edit Ht Key dialg, r Cancel t clse the Edit Ht Key dialg withut saving yur changes. Navigatin 35

42 6. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. 36 Navigatin

43 Chapter 4 The Activity Windw The Activity Windw is an accessibility feature f Blackbard Cllabrate web cnferencing that can be useful t bth hard f hearing/deaf and lw visin/blind users. It is a stand-alne windw that reprts varius events that take place in Blackbard Cllabrate thrughut the duratin f a sessin. The windw has a simple design s yu can use a screen reader t navigate thrugh the user interface and read the events as they ccur. The Activity Windw als enables yu t perfrm simple functins thrugh a cmmand line interface. The windw cnsists f the fllwing main cmpnents: Page 37

44 1 Shw/Hide Cmmand Input field 2 Audible Ntificatin Filter 3 Mdule Event Filter 4 Imprtance Event Filter 5 Clse buttn 6 Tl bar 7 Event panel 8 Cmmand Input field The Tl Bar, at the tp f the windw, cntains the Shw/Hide Cmmand Input Field buttn, the Audible Ntificatins Filter, the Mdule Event Filter and the Imprtance Event Filter. (These are described a little later.) The Event Panel, in the middle f the windw, reprts the events that have ccurred in the sessin. The Cmmand Input Field, at the bttm f the windw, enables yu t type cmmands t perfrm sme basic tasks in Blackbard Cllabrate. Opening and Clsing the Activity Windw Opening and clsing the Activity Windw is simple s yu can access it withut yur attentin being diverted frm the sessin in prgress. If yu mve t a different windw in Blackbard Cllabrate web cnferencing, yu easily can bring the Activity Windw back int fcus (activate it). Yu als can mve, resize r clse the Activity Windw s it is nt btrusive. Nte: On Windws, Linux and Mac OS X platfrms, the Activity Windw always remains in frnt f the Blackbard Cllabrate main windw. On Slaris, if yu click n the main Blackbard Cllabrate windw, the Activity Windw will mve behind the main windw. 38 The Activity Windw

45 T pen r activate (bring int fcus) the Activity Windw, d ne f the fllwing: Enter the keybard shrtcut Cntrl+/ (Cmmand- / n Mac) Frm the Windw menu, select Shw Activity (n Windws r Linux, yu can use the mnemnic Alt+W+A t select it) T clse the Activity Windw, d ne f the fllwing: Enter the keybard shrtcut Cntrl+W r Alt+F4 (Cmmand-W n Mac) Frm the Windw menu, select Shw Activity (n Windws r Linux, yu can use the mnemnic Alt+W+A t select it) Click n the Clse buttn in the tp-right crner f the windw Displaying Events Ntable events that ccur in an Blackbard Cllabrate web cnferencing sessin are displayed in the Event panel f the Activity Windw. By default, events f all Blackbard Cllabrate mdules are displayed and the apprximate time each event ccurred is nted. Mderatrs can see all events and Participants can see nly a subset f events. When a new event is reprted, keybard fcus stays at the last place yu had it (the last cursr psitin is maintained and the windw will nt scrll t the new message at the bttm). Yu need t manually mve fcus t the new event using yur arrw keys r scrll bar s yu can read the new text. Nte: The cmplete list f events is shwn in the Event Filtering Preferences panel. (Fr details, refer t Event Filtering Preferences Panel n page 43.) Yu can manage yur display in three ways: Filter which events are t be displayed in the event panel (see Filtering Events fr Display n next page). Change the text size in the event panel (see Resizing Activity Windw Text n page 44). Shw r hide the time stamps assciated with events (see Shwing/Hiding Time Stamps n page 44). Tip: Althugh there is n Save r Exprt functin in the Activity Windw, if yu want t save a histry f the activity, simply cpy and paste the events int a text editr. The Activity Windw 39

46 Filtering Events fr Display Yu can select which events yu want displayed in yur wn Event panel thrugh the Mdule Event Filter and the Imprtance Event Filter menus in the Activity Windw r thrugh the Event Filtering preferences panel. Nte: The events yu hide r display will affect what is displayed in yur wn Event panel nly it will nt affect what thers see in their wn Event panels. Yu can select which events fr which yu want t be audibly ntified thrugh the Audible Ntificatins Filter in the Activity Windw r thrugh the Audible Ntificatins Preferences panel. Audible Ntificatins Filter Audible ntificatins are system messages sent by Blackbard Cllabrate web cnferencing t ntify users when certain imprtant events ccur within the sessin. These ntificatins are presented as sunds. T pen the Audible Ntificatins Filter menu, click n the Audible Ntificatin Filter buttn in the tl bar. Yu can specify which set f audible ntificatins yu wuld like t hear (all, basic r custm) frm the Audible Ntificatins Filter. These are the same set f ntificatins yu can cnfigure in the Audible Ntificatins Preferences panel. See Audible Ntificatins n page 61 fr details. Custm Audible Ntificatins are the set f individual ntificatins that yu selected in the Audible Ntificatins Preferences panel, rather than selecting All r Basic. Nte: The filtering ptins set in the Audible Ntificatins Filter are reflected in the Audible Ntificatins Preferences panel. Likewise, if yu make a change t the ptins in the Audible Ntificatins Preferences panel, yu will see these changes in the Audible Ntificatins Filter as well. 40 The Activity Windw

47 Mdule Event Filter The Mdule Event Filter is used t include r exclude all events assciated with a particular Blackbard Cllabrate mdule. By default, all mdules are included. Nte: The filtering ptins set in the Event Filtering Preferences panel always verride the filtering set in Mdule Event Filter. T pen the Mdule Event Filter menu, click n the Mdule Event Filter buttn in the tl bar. T exclude events f a mdule, de-select the mdule name frm the menu: Activity (messages related t the cmmands yu enter in Cmmand input field, such as usage tips and errr messages), Applicatin Sharing, Audi, Chair, Chat, File Transfer, Interactin, Multimedia, Participants, Quiz Manager, Recrder, Timer, Vide and Whitebard. T turn display f a mdule s events back n, select the mdule name again. Nte: T display sme but nt all events assciated with a mdule, use the Event Filtering Preferences panel. Fr details, refer t Event Filtering Preferences Panel n page 43. Imprtance Event Filter The Imprtance Event Filter is a menu that enables yu t filter events based n what is imprtant r relevant. It als has an ptin t turn ff/n the time stamps that appear in the Event panel. Nte: Hide Ntificatins and Hide My Events perate independently frm All Events, Cmmn Events and Imprtant Events. Fr example, if yu hide yur wn events, they will nt be displayed even if yu have selected All Events. The Activity Windw 41

48 Nte: Yu can pick nly ne f All Events, Cmmn Events r Imprtant Events. T pen the Imprtance Event Filter menu, click n the in the tl bar. The menu has the fllwing ptins: Imprtance Event Filter buttn Shw Ntificatins Ntificatins are system messages sent by Blackbard Cllabrate t alert users when certain events ccur: user jined r left the sessin, Mderatr privileges granted, Timer expired and Chat annuncement sent r received. By default, ntificatins will be displayed in yur Event panel. If yu dn t want Ntificatins displayed in yur Event panel, select Hide Ntificatins. The menu item will change t Shw Ntificatins; select this t turn display f Ntificatins back n. Nte: The Hide/Shw Ntificatins ptin affects what is displayed in yur Event panel nly. It will nt affect whether r nt a Visual Ntificatin is shwn in its wn flating windw; that is set in the Visual Ntificatins Preferences panel (see Visual Ntificatins n page 63). Cnversely, what is set in the Visual Ntificatins Preferences panel will nt affect what is displayed in the Event panel. Shw My Events By default, the events that yu triggered (e.g., raise yur hand r turn n yur micrphne) will nt be displayed in yur Event panel. (They may, hwever, be displayed in the event panel f thers, depending n the event.) If yu want t display these events in yur wn Event panel, select Shw My Events. The menu item will change t Hide My Events; select this t turn display f yur events back ff. All Events By default, events f all imprtance are displayed in the Event panel. If yu dn t want t see all events, select either Cmmn Events r Imprtant Events. Cmmn Events Select this ptin t display all events except the interactin events: Raise Hand/Lwer Hand, Stepped Away/Came Back buttns and the emticns Laughter, Applause, Cnfusin and Disapprval. Imprtant Events Select this ptin t display nly a small subset f events, such as when a user has jined a sessinr when yu have received a Chat message. Hide Times Select this ptin t turn ff/n the time stamps that appear in the Event panel. Fr further details, see Shwing/Hiding Time Stamps n page The Activity Windw

49 Event Filtering Preferences Panel If yu want t filter events at a greater level f granularity than is ffered by the Mdule Event Filter, yu can d s in the Event Filtering Preferences panel. Here yu can pick and chse which individual events in a particular mdule yu want t be displayed in the Event panel. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, under Activity select Event Filtering. The Event Filtering preferences panel appears. The events are listed accrding t the mdule t which they belng. Each event has a drp-dwn menu frm which yu can select the ptin t display the event Nrmally, Always r Never. The Activity Windw 43

50 3. Select the desired ptin fr each f the events listed under the mdule names. Nrmally is the default ptin. Nte: The filtering set in the Event Filtering Preferences panel always verrides the filtering set in the Activity Windw menus. Fr example, if yu turn ff the Audi mdule events in the Activity Windw but have Micrphne turned n set t display Always in the Preferences panel, whenever yu turn n yur micrphne in the sessin, the event will be reprted in the Events panel. Nrmally Select this ptin if yu wuld like t use the filtering defined by the Activity Windw s Mdule and Imprtance Event Filters. Always Select this ptin if yu wuld like t always display this event, even if it has been excluded frm display by the Activity Windw s Mdule and Imprtance Event Filters. Never Select this ptin if yu wuld like t never display this event, even if it has been included fr display by the Activity Windw s Mdule and Imprtance Event Filters. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Resizing Activity Windw Text By default, the text in the Activity Windw is determined by yur perating system (typically 10 r 11 pints). T make the text larger, right-click (Cntrl-Click n Mac) anywhere in the Activity Windw t pen the cntext menu and select Make Text Bigger. T make the text smaller, right-click (Cntrl-Click n Mac) anywhere in the Activity Windw t pen the cntext menu and select Make Text Smaller. T return the text t the default size, right-click (Cntrl-Click n Mac) anywhere in the Activity Windw t pen the cntext menu and select Default Size. Shwing/Hiding Time Stamps By default, the Event panel displays a time stamp every 5 minutes. Any events that ccur in the next five minute perid will appear beneath that time stamp in the Event panel. Fr example, a time stamp will be reprted at 1:00 PM and any events that ccur between 1:00 PM and 1:05 PM will be listed beneath the 1:00 PM time stamp. If there is n activity in a 5 minute perid, (fr example, between 1:05 PM and 1:10 PM), n time stamp will be reprted fr that perid (fr 44 The Activity Windw

51 example, 1:05 PM will nt be reprted). (This scenari is illustrated in the left screen capture belw.) The next time stamp displayed will be fr the next five minute perid in which events ccurred. If yu want t hide the time stamps in the Event panel, select Hide Time frm the Imprtance Event Filter. The menu item will change t Shw Times; select this t turn the display f times back n. (The right screen capture abve shws the Activity Windw with time stamps hidden.) Reading Events with a Screen Reader A screen reader will nt autmatically read an event as it appears in the Activity Windw. T be ntified that an event has just been added t the Activity Windw, turn n the Audible Ntificatin Activity Event Occurred. (Fr instructins, see Audible Ntificatins n page 61.) When a new event is reprted, keybard fcus stays at the place yu last had it (the last cursr psitin is maintained and the windw will nt scrll t the new message at the bttm). Yu need t manually mve fcus t the new event using yur arrw keys s yur screen reader can read the new text. The Activity Windw 45

52 Entering Cmmands The Activity Windw enables yu t perfrm simple functins thrugh the Cmmand Input field. This field is nrmally hidden. T enter a cmmand, d the fllwing: 1. Open the Cmmand Input field in ne f the fllwing ways: Click n the Shw/Hide Cmmand Input field buttn in the tl bar. Nte: The field will remain pen until yu click n the Shw/Hide Cmmand Input field buttn again. Type / (frward slash). The /, which is the first character required t enter a cmmand, will be entered int the Cmmand Input field. Nte: The field will clse after yu have entered yur cmmand and pressed Enter r Return. 2. Enter a / (if nt already there) fllwed by yur cmmand. Fr a list f the cmmands and their syntax, refer t Live Sessin Cmmands n the facing page and Recrding Playback Cmmand n page Press Enter r Return t prcess the cmmand. If the cmmand is unknwn, has an unknwn r invalid parameter r an errr ccurs while prcessing the cmmand, a message t that effect will be displayed in the Event panel. If the cmmand is successful, nthing is displayed. Nte: After the cmmand has been prcessed, fcus returns t the Event panel. Tip: The Cmmand Input field can be resized, if desired, by dragging the divider between it and the Event panel with yur muse. 46 The Activity Windw

53 Live Sessin Cmmands These cmmands can be used nly in a live sessin, nt while listening t a recrding. Each cmmand starts with a / (frward slash) and is fllwed by parameters. Where there is mre than ne available parameter, they are listed tgether and separated by a (pipe). Enter nly ne parameter. Raise r Lwer Hand Syntax: /hand up dwn Set Audi Mde Syntax: /audi cmputer phne Talk r Stp Talking Syntax: /talk n ff Send Chat Message Syntax: /chat <message> where <message> is the text f yur message Nte: use this syntax t send a public message t nly the rm yu are currently in. @mderatrs] <message> where <recipient> sends a private message t the specified Mderatr r Participant all_rms sends a public chat t all rms (Main rm and breakut rms) annuncement sends a public message as an Annuncement mderatrs sends a message t Mderatrs nly (under the Mderatrs cnversatin tab) These ptins are nt case-sensitive. The Activity Windw 47

54 Tip: Enclse <recipient> in qutatin marks if it cntains an ambiguus term. Fr example, let s say there are tw Participants, ne named Mary and ne named Mary Hansen. If yu want t send Mary Hansen the message Hell Mary, enclse her name in qutatin marks: Mary Hansen Hell Mary If yu enter Hansen Hell Mary yu will send the ther Mary the message Hansen Hell Mary. <message> is the text f yur message. Display Vide Syntax: /vide preview n ff React (shw emtin) Syntax: /react laughter applause cnfusin disapprval apprval faster slwer Enter Plling Respnse Syntax: /answer nne yes n a b c d e Step Away r Cme Back Syntax: /status away back Recrding Playback Cmmand This cmmand can be used nly while listening t a recrding. It starts with a / and is fllwed by ne f three parameters, listed tgether and separated by a (pipe). Enter nly ne parameter. Syntax: /playback start pause stp 48 The Activity Windw

55 Chapter 5 Clsed-Captining Clsed-Captining is an accessibility feature f Blackbard Cllabrate that enables sessin attendees t transcribe audi infrmatin fr deaf and hard f hearing attendees while a sessin is in prgress. The transcribed text can be viewed by ther sessin attendees in the live sessin and in a recrding f the sessin. It can als be saved t a text file. There are tw types f Clsed-Captining windws: ne fr entering clsed-captining text (input windw) and ne fr reading the text (view-nly windw). Nte: Clsed-Captining windws always stay n tp f ther windws s they are easily accessed. Anyne in the sessin can view the clsed-captining text, but a Mderatr must give sessin attendees (including him/herself r anther Mderatr) the permissin t enter clsedcaptining text. Mre than ne persn may be given permissin t enter clsed-captining text. Granting the Clsed-Captining Permissin The Clsed-Captining permissin is nt included in the default set f Glbal permissins nt even fr Mderatrs (including yurself). Befre Mderatrs and Participants can enter text in the Clsed-Captining input windw, yu must explicitly grant them the Clsed-Captining permissin. Page 49

56 Nte: Mderatrs and Participants d nt need the Clsed-Captining permissin t read anther persn's Clsed-Captining text. T grant the Clsed-Captining permissin t an individual Mderatr r Participant, select the Clsed-Captining permissin in their Participant Optins menu. (Fr further details, see the Mderatr's Guide.) When users are granted the Clsed-Captining permissin, they will see the Clsed-Captining buttn added t the title bar f their Audi & Vide panels; this is the buttn they will use t pen the Clsed-Captining windw t enter captin text. Clsed-Captining Activity and Permissin Indicatrs Yu can mnitr the state f Clsed-Captining activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. The fllwing table describes the icns displayed in the Participant list t indicate Mderatr and Participant permissins and activity while using Clsed-Captining. Activity Indicatr Meaning User is currently entering Clsed-Captining text. Mderatr has granted Clsed-Captining permissin t this user. Entering Clsed-Captining Text Once yu have been given permissin t enter the clsed-captining text, pen the Clsed- Captining input windw by ding ne f the fllwing: Click n the Clsed-Captining buttn at the tp f the Audi & Vide panel. Frm the Windw menu, select Shw Clsed-Captining. 50 Clsed-Captining

57 Place yur cursr in the input windw (belw [Enter captins text]) and start typing (r paste text). The Clsed-Captining windw als enables yu t d the fllwing: change windw display ptins (see Windw Display Optins n page 53 save the clsed-captining text (see Saving Clsed-Captining Text n page 53) Viewing Clsed-Captining Text All Mderatrs and Participants, upn jining a sessin have the permissin t view the text in the Clsed-Captining windw. T pen the Clsed-Captining view-nly windw, d ne f the fllwing: Enter Cntrl+F8 (Cmmand-F8 n Mac). Frm the Windw menu, select Clsed-Captining. If smene in the sessin has been granted the permissin t enter captins, yu will see the Clsed-Captining buttn at the tp f yur Audi & Vide panel. Click n it t pen the view-nly windw. If n ne is currently entering clsed-captining text, the Clsed-Captining windw will state [N captin surce available]. Clsed-Captining 51

58 If smene is entering clsed-captining text, the Clsed-Captining windw will display wh is entering the Clsed-Captining text in the Surce menu. In the example belw, Lucy entered the text. Nte: The view windw keeps a histry f the captins. If yu clse and repen it, it will retain the captins that yu received when the windw was previusly pen. It will nt, hwever, display any captins entered by a captiner while yu had the windw clsed. The Clsed-Captining windw enables yu t d the fllwing: read clsed-captining text; change the clsed-captining surce (see Viewing Clsed-Captining Text n page 51); change windw display ptins (see Windw Display Optins n page 53 save the clsed-captining text (see Saving Clsed-Captining Text n page 53). Changing the Clsed-Captining Surce If mre than ne persn in the sessin is entering clsed-captining text at the same time during the sessin, all their names will appear in the Preferred Surce drp-dwn menu. T change whse clsed-captining text yu want t read, click n the drp-dwn arrw buttn and then select the desired persn. 52 Clsed-Captining

59 If the surce is set t Nne (such as when yu first pen the view-nly Clsed-Captining windw), the first persn wh starts entering clsed-captining text autmatically will becme the surce. Tip: Yu als can tell wh is currently entering Clsed-Captining text by the presence f the Clsed-Captining icn next t the captiners' names in the Participants list. If yur selected (preferred) captiner leaves the rm, yu will receive the captins f the next captiner in the list (if there is anther captiner). If yur preferred captiner returns t the rm, yu will receive their captins nce again. Saving Clsed-Captining Text Yu can save the clsed-captining text by selecting Save frm the Optins menu in either f the Clsed-Captining windws (input r view). Each time yu clse the Clsed-Captining windw a new transcript is started, s nly the captins that were entered since the last time yu pened the windw will be saved. Windw Display Optins In bth Clsed-Captining windws (captiner's input windw and reader's view-nly windw) yu can custmize the display f the windw by changing the fnt, size and clr f the text and the clr f the backgrund. Nte: Blackbard Cllabrate web cnferencing will remember these setting each time yu jin a sessin frm the same cmputer. The fllwing ptins are available: Backgrund Clr T change the backgrund clr in the windw, click n the Backgrund Clr square t pen the clr picker. The default clr is white. The new clr yu select will be displayed in the square. Clsed-Captining 53

60 Text Fnt T change the fnt f the captin text, click n the Text Fnt drp-dwn menu arrw and select the desired fnt. The default fnt is Dialg. Text Size T change the size f the captin text, click n the Text Size drp-dwn menu arrw and select the apprpriate fnt size. The default text size is 24. Text Clr T change the clr f the captin text, click n the Text Clr square t pen the clr picker. The default clr is black. The new clr yu select will be displayed in the square. 54 Clsed-Captining

61 Invert T reverse the text and backgrund clrs, select Invert frm the Clsed- Captining Optins menu. In ur current example, the dark blue text will becme light blue and the light blue backgrund will becme dark blue. Clsing and Repening the Clsed Captining Windw Input windw: As the writer f captins, when yu clse the captin input windw, it will be cleared f all cntent. When yu repen it, it will be blank. View-nly windw: As the reader f captins, when yu clse the view windw, it will keep a histry f the captins. When yu repen it, it will cntain the captins that yu received when the windw was previusly pen. It will nt, hwever, display any captins entered by a captiner while yu had the windw clsed. T clse the windw, d ne f the fllwing: Click n the Clsed-Captining buttn at the tp f yur Audi & Vide panel. Click n the windw s Clse buttn in the title bar f the windw. Enter Ctrl+W (Cmmand-W n Mac) Enter Alt+F4 (Windws and Linux nly) Clsed-Captining 55

62 T repen the windw, d ne f the fllwing: Click n the Clsed-Captining buttn at the tp f yur Audi & Vide panel. Enter Ctrl+F8 (Cmmand-F8 n Mac). Frm the Windw menu, select Clsed-Captining. 56 Clsed-Captining

63 Chapter 6 Accessibility Optins Several ptins and preferences exist in Blackbard Cllabrate web cnferencing t imprve accessibility. See the fllwing sectins fr details: Setting Ntificatin Preferences n page 61 Applicatin Sharing Optins n page 65 Changing the Chat Text Size n page 68 Changing the Ntes Text Size n page 70 Sessin Plan Optins n page 71 Managing Audi The fllwing sectins describe the Audi accessibility features. Using the Audi Setup Wizard The Audi Setup Wizard is a tl yu can use t verify that yur Audi is set up crrectly. It is cmprised f a series f panels that guide yu thrugh selecting Audi input (micrphne) and utput (speaker) devices and setting yur speaker and micrphne vlumes. We encurage everyne t run the wizard prir t the start f the sessin. Page 57

64 Tip: T run the Audi Setup Wizard befre yur sessin begins, either jin yur sessin early r pen the Cnfiguratin Rm n the Blackbard Cllabrate Supprt Prtal: T pen the Cnfiguratin Rm, brwse t First Time Users and then t Step 2 under Blackbard Cllabrate Web Cnferencing. Yu can run the Audi Setup Wizard again at any time within yur sessin. Nte: When yu are using the Audi Setup Wizard during a sessin, yu will nt be able t hear any f the sessin Audi. Others will knw yu can't hear them because the Audi Setup Wizard icn will appear next t yur name in the Participants list. T pen the Audi Setup Wizard, d ne f the fllwing: Click n the Audi Setup Wizard buttn at the tp f the Audi & Vide panel. Frm the Tls menu select Audi and then Audi Setup Wizard. Frm the Audi & Vide Optins menu, select Audi Setup Wizard. On Windws r Linux 1. Select yur audi utput device (speakers), fllwing the instructins given in the dialg bx. 2. Play the recrded audi message prvided and adjust yur speaker vlume t a suitable level. (Fllw the instructins given in the dialg bx.) 3. Cnfirm whether r nt yur speaker was set t an apprpriate level. If yu clicked n Yes, g t step 4. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step Select an audi input device (micrphne), fllwing the instructins given in the dialg bx. 5. (Linux nly) Select yur micrphne type t get the best results when testing yur micrphne. Single Talker: Select this ptin if using a headset r a micrphne just fr yurself. Multiple Talkers: Select this ptin if using a single micrphne t pick up multiple talkers, such as when yu are in meeting rm sharing the micrphne with thers. This is the default. 58 Accessibility Optins

65 6. Press Recrd and adjust yur micrphne recrding level as yu speak int the micrphne (audi input device). (Fllw the instructins given in the dialg bx.) Press Stp when yu are dne. 7. Press Play t listen t the recrding yu just made and, based n the ludness and clarity f the recrding, determine if yur micrphne was set t an apprpriate level. 8. Cnfirm whether r nt yur micrphne was set t an apprpriate level. If yu clicked n Yes, g t step 8. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step Read the message in the dialg bx and click n OK t cmplete Audi setup and exit the Audi Setup Wizard. On Mac OS X 1. Mac users cannt change their audi utput (speaker) devices directly in Blackbard Cllabrate web cnferencing Blackbard Cllabrate uses the system default device. T change yur utput device, click n the speaker icn in the Select Audi Output Device dialg f the Audi Setup Wizard and make yur changes in the System Preferences Sund Output panel. When dne, click n OK t advance t the next panel f the wizard. 2. Play the recrded audi message prvided and adjust yur speaker (audi utput device) vlume t a suitable level. (Fllw the instructins given in the dialg bx.) 3. Cnfirm whether r nt yur speaker was set t an apprpriate level. If yu clicked n Yes, g t the next step. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step Select an audi input (micrphne) device frm the list r select the ptin Use System Default Device. Fllw the instructins given in the dialg bx. 5. (Mac OS X 10.5 and earlier nly) Select yur micrphne type t get the best results when testing yur micrphne. Single Talker: Select this ptin if using a headset r a micrphne just fr yurself. Multiple Talkers: Select this ptin if using a single micrphne t pick up multiple talkers, such as when yu are in meeting rm sharing the micrphne with thers. This is the default. 6. Press Recrd and adjust yur micrphne recrding level as yu speak int the micrphne (audi input device). (Fllw the instructins given in the dialg bx.) Press Stp when yu are dne. 7. Press Play t listen t the recrding yu just made and, based n the ludness and clarity f the recrding, determine if yur micrphne was set t an apprpriate level. Accessibility Optins 59

66 8. Cnfirm whether r nt yur micrphne was set t an apprpriate level. If yu clicked n Yes, g t the next step. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step Read the message in the dialg bx and click n OK t cmplete Audi setup and exit the Audi Setup Wizard. Adjusting Micrphne and Speaker Levels The micrphne level indicatr (micrphne icn) shws the vlume levels when yu are speaking and the speaker level indicatr (speaker icn) shws the vlume levels when smene else is speaking. Tip: If all talkers have their micrphnes set prperly, listeners wn t need t keep adjusting their speakers t accmmdate changes in vlume. The best way t ensure prper micrphne and speaker levels is t run the Audi Setup Wizard at the beginning f the sessin. See Using the Audi Setup Wizard n page 57. Micrphne Level There are fur ways t adjust yur micrphne level: Audi & Vide panel: Grab the micrphne level slider in the Audi & Vide panel and drag it t the right t increase the vlume and t the left t decrease the vlume. Optins menu: Frm Audi & Vide Optins menu, select either Adjust Micrphne Level Up (t increase the vlume) r Adjust Micrphne Level Dwn (t decrease the vlume). Tls menu: Frm the Tls menu, select Audi and then select either Adjust Micrphne Level Up (t increase the vlume) r Adjust Micrphne Level Dwn (t decrease the vlume). Keybard Shrtcuts: Enter Ctrl+Shift+Up Arrw (Shift-Cmmand-Up Arrw n Mac) t increase the vlume r Ctrl+Shift+Dwn Arrw (Shift-Cmmand-Dwn Arrw n Mac) t decrease the vlume. 60 Accessibility Optins

67 Speaker Level There are fur ways t adjust yur speaker level: Audi & Vide panel: Grab the speaker level slider in the Audi & Vide panel and drag it t the right t increase the vlume and t the left t decrease the vlume. Optins menu: Frm Audi & Vide Optins menu, select either Adjust Speaker Level Up (t increase the vlume) r Adjust Speaker Level Dwn (t decrease the vlume). Tls menu: Frm the Tls menu, select Audi and then select either Adjust Speaker Level Up (t increase the vlume) r Adjust Micrphne Speaker Dwn (t decrease the vlume). Keybard Shrtcuts: Enter Ctrl+Up Arrw (Cmmand-Up Arrw n Mac) t increase the vlume r Ctrl+Dwn Arrw (Cmmand-Dwn Arrw n Mac) t decrease the vlume. Setting Ntificatin Preferences Audible Ntificatins Audible ntificatins are system messages sent by Blackbard Cllabrate web cnferencing t ntify users when certain imprtant events ccur within the sessin. These ntificatins are presented as sunds. Nte: The implementatin f audible ntificatins n mbile devices is different than what is described here. Fr a list f features supprted n mbile devices, see the Mderatr's Guide. In the Preference dialg, yu can listen t what each ntificatin sunds like as well as enable r disable the ntificatins. There are tw built-in sets f ntificatins: Basic and All. Accessibility Optins 61

68 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, under General select Audible Ntificatins. The Audible Ntificatins preferences panel appears n the right side f the main Preferences dialg. 3. T hear the sund used fr a ntificatin, click n its Preview icn in the right clumn f the panel. 4. Enable and disable the ntificatins fr the varius events in the fllwing ways. T create a custm set f ntificatins, click n the Enabled checkbx (middle clumn) assciated with the desired individual events. Click n the Basic buttn at the bttm f the panel t select the Hand Raised Alarm, Recrding in Prgress, Start Recrding, Stp Recrding and Timer Alarm events. This is the default setting. Click n the All buttn at the bttm f the panel t select all events. 62 Accessibility Optins

69 5. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Visual Ntificatins Visual ntificatins are system messages sent by Blackbard Cllabrate web cnferencing t alert users when certain imprtant events ccur within a sessin. These ntificatins are presented in a flating windw. Multiple ntificatins get queued: the first ne is displayed until it times ut r yu dismiss it (by clicking n the Dismiss buttn in the bttm right crner f the ntificatin), then the next ne is displayed, and s n. When there is mre than ne ntificatin, the windw will have a Dismiss All buttn beside the Dismiss buttn and display the number f ntificatins in the queue in the bttm left crner f the ntificatin. Nte: The implementatin f visual ntificatins n mbile devices is different than what is described here. Fr a list f features supprted n mbile devices, see the Mderatr's Guide. Yu can judge hw lng the message will remain pen by lking at the Timeut Indicatr. Yu either can dismiss a ntificatin manually (by clicking n the Dismiss buttn) r wait fr it t clse itself autmatically (when the Timeut Indicatr runs its curse). 1 Timeut Indicatr 2 Number f ntificatins in the queue 3 Dismissal buttns In the Preference dialg, yu can enable r disable the ntificatins. By default, all ntificatins are enabled. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Accessibility Optins 63

70 Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Visual Ntificatins under General. The Visual Ntificatins preferences panel appears n the right side f the main Preferences dialg. 3. Enable and disable the ntificatins fr the varius events as desired by selecting/deselecting the checkbxes in the Enabled clumn n the right side f the panel. Nte: The changes yu make in the Visual Ntificatins Preferences panel will nt affect what is displayed in the Event panel f the Activity Windw. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. 64 Accessibility Optins

71 When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Applicatin Sharing Optins The fllwing sectins describe Applicatin Sharing features that imprve accessibility fr lw visin and clr blind users. Viewing a Shared Applicatin Applicatin Sharing is displayed in the Cntent area, which cntains an Applicatin Sharing Actin bar in the upper left crner. Fr Participants withut the Applicatin Sharing permissin, the bar cntains the Scale t Fit ptin nly (see Viewing a Shared Applicatin abve). Participants wh have the Applicatin Sharing permissin have the additinal ptin Request Cursr Cntrl. Fr infrmatin n this feature refer t Requesting Cntrl f an Applicatin Share frm the Hst. Scaling the Shared Cntent The applicatin r desktp area shared by the Hst can be scaled t fit the Cntent area (the default) r viewed at its native size (same size as the Hst). T view the cntent at the same size as the Hst, d ne f the fllwing: Uncheck Scale T Fit in the Actin bar. Frm the Tls menu, select Applicatin Sharing and then uncheck Scale t Fit. T restre scaling, recheck Scale T Fit. Maximizing the Cntent Area Anther ptin yu have fr viewing an Applicatin Share is t resize the Cntent area. Yu can ptimize the space available in the Cntent area in tw ways; fr maximum space, d bth: Maximize yur Blackbard Cllabrate web cnferencing windw. Hide the side bar (Audi & Vide, Participants and Chat panels) by unselecting Shw Side Bar in the View menu r by grabbing the brder f any ne f the panels and dragging it all the way t the left. T restre the side bar, reselect Shw Side Bar r drag the panel brder back t the right. Accessibility Optins 65

72 Emphasized Cursr If the applicatin hst has turned n the ptin Emphasize Cursr, yu will see their cursr surrunded with a circle (the default clr is yellw), making it easier fr yu t fllw. Hsting Optins The Hsting Optins dialg bx allws yu t define hw t display the Blackbard Cllabrate web cnferencing Applicatin Sharing windw while yu are hsting an Applicatin Sharing sessin. T change the Hsting Optins in the Preferences dialg, d the fllwing: 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 66 Accessibility Optins

73 2. In the left pane f the Preferences dialg, select Hsting Optins under Applicatin Sharing. The Hsting Optins preferences panel appears. 3. Change any ptins: Hide cntent area Select this ptin t cllapse the Cntent area f the Blackbard Cllabrate interface, leaving nly the sidebar visible. Shared regin highlight clr Use this ptin t set the clr f the brder surrunding yur shared applicatin. The brder identifies what is being shared s yu will always knw what the viewers f yur applicatin share are seeing Raise shared applicatins t frnt Select this ptin if yu want the applicatin that is being shared t be brught t the frnt f all ther windws. If the ptin is nt selected, the applicatin may be hidden behind ther windws n yur mnitr and the Applicatin Sharing windw will be black. Linux Nte: This ptin des nt wrk n Linux using KDE r Gnme. Emphasize cursr Select this ptin if yu wuld like the cursr in yur shared applicatin t stand ut s it is easier fr viewers f the shared applicatin t fllw its mvements. If set, the viewer s cursr will be surrunded by a clred circle. (As hst, yur view f the cursr is nt emphasized.) Click the clred bx t the right t change the highlighter clr. Shw a ntificatin Select this ptin if yu want a Ntificatin windw t appear n yur mnitr every time yu start hsting an Applicatin Sharing sessin. If yu wish nt t have this windw appear, de-select this ptin. Accessibility Optins 67

74 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Chat Optins The fllwing sectins describe the Chat features that imprve accessibility fr lw visin and blind users. Changing the Chat Text Size Yu can set the fnt size f the text in the cnversatin pane anywhere frm 7 pints t 109 pints, in increments f 2 pints. The default value is 13 pints, which may be influenced by yur system-wide fnt defaults. T increase the fnt size, d ne f the fllwing Frm the Tls menu, select Chat and then Increase Fnt Size. Frm the Chat Optins menu, select Increase Fnt Size. T decrease the fnt size, d ne f the fllwing Frm the Tls menu, select Chat and then Decrease Fnt Size. Frm the Chat Optins menu, select Decrease Fnt Size. 68 Accessibility Optins

75 Adding Emticns t yur Chat Message Emticns are special graphical icns that yu can insert int any text-based chat t make yur cnversatins mre expressive and fun. Yu can add emticns t yur Chat messages by selecting them frm the Chat Emticn menu r by entering text strings in the Chat message text field. The text string equivalent f the emticn selected in the Emticn menu is displayed in the bttm left crner f the menu. Nte: If yu d nt see the Chat Emticn menu, it means a Mderatr has disabled Chat emticns. Yu can still type the text string equivalents f emticns in the message text bx but they wn't be cnverted t icns. Fr example, when yu type ;-), thers in the sessin will see ;-) rather than. The fllwing table lists a few f the mst ppular emticns and their respective text strings. (A full list f the text strings used fr entering emticns is available in.) Nte: The emticn text strings are nt case sensitive, s yu can use either upper case r lwer case letters t enter yur emticns. Accessibility Optins 69

76 Emtins Icns Text strings Smiley :) r :-) Wink ;) r ;-) Sad :( r :-( Surprised :- r :-O Cnfused :/ r :-/ Grin Angry Thumbs up Thumbs dwn :D r :-D r (y) (n) Nte: Emticns can be entered in Annuncements using text strings. The emticns are nt displayed graphically in the Annuncement message pp-up windws (nly the text string is displayed) but they will appear in the annuncement as it is displayed in the cnversatin area. Changing the Ntes Text Size Yu can change the size f the text displayed in the Ntes editr t make it mre readable fr yu. The fnt size f the entire dcument will change and any changes that were made using the Decrease and Increase keybard shrtcuts will be verridden. 70 Accessibility Optins

77 The available text sizes are 8, 9, 10, 11, 12, 13, 14, 15, 16, 18, 20, 22, 24, 28, 32 and 36 pints. T change the fnt size f the text, d ne f the fllwing: Select the fnt size frm the Text Size menu in the tl bar f the Ntes windw. Right click (Cntrl-Click n Mac) anywhere in the Ntes editr and select ne f the ptins frm the cntext menu. Make Text Bigger increase the text size t the next larger size. Fr example, if the text was set t 12, selecting Make Text Bigger will increase the size t 13. Make Text Smaller decrease the text size t the next smaller size. Fr example, if the text was set t 36, selecting Make Text Smaller will decrease the size t 32. Default Size set the text size back t the default setting f 12. (This value may be different fr nn- English implementatins f Blackbard Cllabrate web cnferencing.) Text Size change the text size t that selected frm the submenu. Sessin Plan Optins Sessin Plan preferences in Blackbard Cllabrate web cnferencing are applicatin settings that affect the lk and behavir f sessin plans within Blackbard Cllabrate they are nt assciated with a specific sessin plan. Preferences are yur persnal settings fr hw yu want sessin plans t lk and behave within Blackbard Cllabrate. Nte: When smene else uses yur sessin plan in Blackbard Cllabrate, they will see the sessin plan with the fnts, etc. they have set up under their wn Preferences. Viewing Optins Tw Sessin Plan viewing ptins can imprve visibility fr thse with clr blindness: Clr f cvered items and Clr f actin hyperlinks. These ptins can be cnfigured in the Sessin Plan Viewing Optins preferences panel. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Accessibility Optins 71

78 Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Viewing Optins under Sessin Plan. The Viewing Optins preferences panel appears. 3. Set yur clr preferences: Clr f cvered items: specifies the clr t be used fr the cmpletin indicatr and text f items that have been cvered. The default clr is purple. T change the default, click n the purple square t pen a clr selectr dialg and select anther clr. Clr f actin hyperlinks: specifies the clr t be used t indicate executable items (Actins) when hvered ver by muse. The default clr is blue. T change the default, click n the blue square t pen a clr selectr dialg and select anther clr. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. 72 Accessibility Optins

79 When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Display Settings The Display Settings can be used t specify the appearance f item names in the Plan Outline. The default values fr fnt name and size are based n the system settings fr yur specific platfrm. One thing cnsistent acrss all platfrms is that the Tpic Fnt is bld and the Text Item fnt is italics. Display Settings can be cnfigured in the Sessin Plan Display Settings preferences panel. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Display Settings under Sessin Plan. The Display Settings preferences panel appears. 3. Set yur fnt name, fnt style and fnt size preferences fr the fllwing by making selectins frm the drp-dwn menus: Tpic Fnt: Used t set the appearance f Tpic items. Actin Fnt: Used t set the appearance f Actin items. Text Item Fnt: Used t set the appearance f Text Items. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Accessibility Optins 73

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