Web IT Management: safely the best performance.

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1 Web IT Management: safely the best performance. Services from the T-Systems Test and Integration Center.

2 Trust, but test! The independent and accredited Test and Integration Center (TIC) of T-Systems ensures the quality and security of applications from design and implementation to live operation. With today s complex applications, performance and protection against attacks are becoming increasingly important. Our Test Center offers comprehensive services, from test consulting through technical and specialised testing and security services to training your staff. All this throughout the entire lifecycle of your applications, to guarantee the quality and security of your programs. Our test consulting provides the security you need during the development and acceptance process for your applications. We help you make the right decisions to save time and money and achieve high-quality test results. The use of faulty software poses a significant economic risk to your company, especially in business-critical applications. Particularly in the case of individual applications in the solution business, the provided functionalities are often not sufficiently tested. Our Test Center examines both the software and the associated documentation. The criteria and rules for quality review are defined according to the DIN ISO/IEC standard, and product-specific requirements are also integrated. We then deploy the appropriate test procedures to cover the resulting application specifications. The functional test provides proof that your system meets all your requirements under live conditions, thereby eliminating undesirable risks and errors. Failures, faulty or aborted business processes are critical threats to business success. We use load testing and performance analyses to check how well your application and system platform are prepared for the loads expected when your application goes live.

3 Business needs the right IT. From the very start and in every phase of your project. Saving you time and money. IT-supported business processes are the neural pathways of your business. Business process monitoring allows you to manage and optimise them, detect possible problems or potentia improvements at a glance, act early on and differentiate yourself from the competition. A prerequisite for effectively protecting your IT is a precise understanding of possible security loopholes. Our penetration testing will find the gaps in your IT security before others can exploit them to your disadvantage. After all: almost every IT system or network of our customers is connected to the Internet. Our usability and accessibility test, which we perform with the assistance of test users, helps you improve your user interface in terms of functionality and user friendliness. Accessible and intuitively usable applications will enable you to achieve your business objectives and a return on investment. Our Test and Integration Center gives you access to these and all other relevant test procedures for your applications. The large number of different tests demonstrates both the wide range of our services and the high levels of specialisation of our certified experts. We rely on independently tested methodologies that follow internationally recognised guidelines, and work continuously to develop them further. Accredited by the Deutsche Akkreditierungsstelle Technik e.v. (DATech), the Test and Integration Center (TIC) is Germany s first officially recognised software testing laboratory in the Internet and multimedia industry. Our services at a glance Consulting on quality assurance measures Test, analysis and optimisation of applications Load, performance, functional, business process, code quality, usability, accessibility testing Security Consulting, design, testing Certification

4 OPTIMISATION Analysing information and determining optimisation potential REQUIREMENTS Quality assurance consulting Security and data protection concepts OPERATION Business process monitoring Analysing errors Monitoring security levels Application Lifecycle DESIGN Design consulting on: Security/data protection Performance Usability Accessibility INTRODUCTION Functional testing Security testing / pentest Load testing Usability testing IMPLEMENTATION Automated testing SOA testing Code reviews/code quality management Ensure that your web applications work the way you and your customers expect them to in terms of usability, security, accessibility and stability. Integrating quality assurance measures into every phase of the application lifecycle secures your return on investment. Tailor-made services for our clients: Daimler Benz AG s car configurator is a complex application that showcases new and used cars online. Both the application s international target audience and the wide selection of vehicle configurations present significant challenges in terms of technical reliability. In their consulting work, the over 35,000 DVAG consultants use highly complex consulting software accessed through an online interface. Stability and availability of the software are essential for them to advise their clients. Our task was to find possible weaknesses in order to ensure the availability and stability of the application by optimising it. The usability of the German Federal Employment Agency s website was to be tested in order to ensure that all users would be able to use its applications as easily as possible. For this purpose we performed a usability test covering over 60,000 pages.

5 T-Systems: your partner for web IT management We bring together innovative solutions and expertise from across the organisation to offer a full Web-service portfolio of solutions for our customers. Starting from Webcentric strategies up to high secure and reliable operations we offer the entire spectrum of services enabling our customers getting the most value for their business. With a wealth of experience ranging from Internet and Intranet portals with social enterprise collaboration, e-commerce and content management our specialists work in a wide variety of business sectors to enhance your digital presence in the market and keep you one step ahead of your competitors. Our team works closely with colleagues from across globe within T-Systems strong Systems Integration team and includes more than 1,000 digital media experts. We work together as one team focused on delivering innovative solutions to meet your digital business requirements. This is how we managed to become one of Europe s leading digital business companies. * Since 2003 we have been number one every year in the Internet-Agentur-Ranking ratings (previously known as New Media Service Ranking) conducted by the Bundesverband Digitale Wirtschaft (German Association for the Digital Economy).

6 What can we do for you? Matei Leventer T-Systems Ltd. A Deutsche Telekom Group Company Euston Tower, 286 Euston Road London, NW1 3DP Phone: +44 (0) digital.business@t-systems.com Internet: