Outplacement. Helping people who are leaving your company voluntarily or involuntarily to move on quickly and confidently.

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1 1 Helping people who are leaving your company voluntarily or involuntarily to move on quickly and confidently

2 2 A better job on more money. I m delighted with the service Connor provided. Head of legal services, law firm We work with your people for as long as it takes them to find their next role Connor

3 01 Hello Welcome to Connor the outplacement experts. We have been providing practical outplacement advice and support to organisations and individuals for over 25 years and I am proud to lead and manage the practice. We are passionate about making a positive difference to every candidate and client we partner with. Losing a job can be tough. We know that outplacement can make a real difference by supporting your people through a variety of career moves, including finding a new role, starting a business, becoming a non-executive director or planning for retirement. We take this responsibility seriously because, for us, outplacement is more than a service, it s a vocation. We help people who are leaving your organisation voluntarily or involuntarily to move on quickly and confidently. This means that the often scary prospect of transition can be turned into a positive opportunity to make the right career move. Because it is bespoke, our service recognises the wide variety of challenges that organisations face, and the individuality of people from all walks of life and stages of career. We deliver personal support that s built around the specific needs of your people, meaning they receive individual care and attention. This benefits you by maintaining the morale of those who leave, those who stay with you and protecting your employer brand in the market. We look forward to working with you. Sue Foxley Head of outplacement

4 02 what is it? provides employees who are leaving your organisation voluntarily or involuntarily with practical career advice and coaching support to help them to make their next move. Topics that are covered by outplacement include: career planning; CV writing and LinkedIn; targeting the job market; interview preparation; job offer and salary and benefits negotiation; and onboarding the process of adjusting to life in a new role. Connor

5 03 We chose Connor because we felt their values most closely matched ours. They listened to what we wanted and quickly got to grips with our distinctive culture. Head of HR, Royal Horticultural Society

6 04 Eight ways we are different In my opinion, Connor is the best outplacement supplier in the market and a true partner of our business. Vice president HR, Gartner We work with your people for as long as it takes them to find their next role We give each of your leavers as much support as they need. There is no limit to the number of meetings and no set time duration, which means that we are there when your people need us the most. We call this our indefinite service because it takes people from career planning and understanding their style and strengths through to successfully completing the first 90 days in a new role. We have a flexible, individual approach, giving your people a personal service We recognise that every person is different and will benefit from a service that is built around them. We spend time with your people before the service starts to understand them and we tailor our outplacement solution to their individual needs. We match your people with the right consultant We will match your people with a relevant consultant who has the right experience and a style and approach that suits them. It is important that they have the right professional and personal chemistry. They will come to meet with your leavers and work alongside them as their coach and confidant. We help increase productivity during periods of change Professional support helps reduce the fear that comes with redundancy and allows leavers to have a business as usual approach during this time. helps improve morale, efficiency and hand overs during notice periods. Connor

7 05 We preserve your reputation Looking after departing employees has a profound effect on those who stay with your company they will see how you support your leavers and this boosts morale in challenging times.. means your departing employees are more likely to have a positive view of you and share this with your customers and competitors. We support your people in their new role Our service includes onboarding, which means we will help each of your people to adapt to and be successful in the first 90 days in their next role. This is particularly helpful for long serving employees who are leaving after being part of the same culture for a significant time. We take a proactive approach to job searching Networking, referrals and targeted approaches mean that many of our candidates will get a job that isn t advertised externally, giving them an opportunity to bypass the competition. We can support you on a local, national and international basis. We offer outplacement locally and have a pool of expert outplacement consultants who will come to meet with your employees. We offer outplacement internationally through a network of trusted partners and have experience of managing large scale, international outplacement programmes.

8 06 Who we support How we support your people We support people at all levels within an organisation. All of your people will receive a service that is appropriate to their own skills and experience. board members and senior executives your strategic decision makers managers and individuals with specific knowledge and expertise individual contributors. One to one outplacement A very personal level of support to those facing a career change: a flexible, individual approach we will tailor our service for each of your people face to face support for as long as it takes your people to find their next role a precise matching of consultant to your people making sure their style and approach is right for them meetings at a time and location that suits your people access to the Connor network and our range of online resources, tools and support for the duration of their search their own comprehensive outplacement manual onboarding coaching helping your people to adapt to their first 90 days of their next role. Connor

9 07 Connor shows a passion for what it does and truly care about the individuals they work with. I would definitely recommend them. HR director, technology industry

10 08 How we match your people with the right consultant Putting people with people is the hardest thing we do. No matter how good the service is, without the right chemistry fit it just doesn t work. At Connor we are passionate about getting the right match to create the perfect partnership between your employee and our consultant. We do this for each of your people by following this process: Initial conversation When we have your permission, our client services manager will phone your employee to find out more about them. They will be asked about their current role, background and career objectives plus the personality and style of consultant that they feel would best suit them. Consultant matching Connor has a pool of talented, highly experienced outplacement consultants based throughout the UK. Our client services manager and our head of outplacement will compile a shortlist of suitable consultants that best meet the needs of your employee. Selection process Our client services manager will talk through the biographies of the peer level consultants who most closely match the needs of your employee. They will then phone them and agree who is the right consultant with the reason for our selection. The chemistry meeting This face to face meeting is crucial. It is an opportunity for your employee and our consultant to get to know each other and confirm that they are suitably matched. Follow up Following the chemistry meeting our client services manager will phone your employee to get their feedback on the consultant and confirm if they want to work with them. The chemistry of outplacement is a little bit like dating we don t always get the match right first time. If your employee wants to consider a different consultant following their chemistry meeting we will immediately put them in contact with an alternative consultant. In 25 years in business, we haven t got it wrong twice. Success Your employee, in partnership with our consultant, is ready to find the right next career move. Consultant briefing and initial engagement Our client services manager will phone the consultant to give them a comprehensive brief on your employee. The consultant will phone your employee to introduce themselves and to arrange a date for the chemistry meeting. Connor

11 09 How we support your people online the Connor career centre The Connor online career centre supports the other elements of our outplacement service. It contains thousands of resources produced by professional career coaches and specialists. It is available for the duration of a job search and helps people to manage their career development. It can be used to: understand your career aspirations, preferences and values create the best CV prepare for interviews research companies and search and apply for jobs. Connor offers outplacement on a for as long as it takes basis. Knowing that your help wouldn t end until I found a new role was incredibly reassuring. Finance director, chemicals industry Specific details of the online career centre are: access to millions of jobs across 60 countries and easy to set up job alerts a panel of professional career coaches, hiring managers and employers giving you expert advice on careers and employability over 500 short courses, expert videos, tutorials and articles covering all the key aspects of employability and career development hundreds of videos from hiring managers and career coaches providing you with practical tips to help your job search a range of careers tools including a CV builder, interview simulator and elevator pitch creator.

12 10 The six steps of one to one outplacement Every individual is different and our service will reflect that we will deliver a personal service that is right for each of your leavers. Broadly speaking, there are six areas where we can add value and this is how we will present them to your people: Step 1 establishing what you want to do next We work with you to focus on what is the right next opportunity for you rather than the first one that may arise. You may choose to look for a similar role, a different one or do something else such as start your own business, become a non-executive director, take a career break or plan for retirement. Don t worry if you are not clear on what to do next, we are here to help you. Step 2 you and your CV We help to prepare you for the job market on paper, online and in person. We make sure your LinkedIn profile and other social network profiles present you in the best way so you get the career opportunities that you want. We help you build a CV that gets you to interview. Step 3 your routes to market Our consultant will cover all routes to market with you. Emphasis is placed on reaching the hidden job market through networking, referrals and targeted approaches. Many of our candidates get jobs that aren t advertised externally at all. We also help you to deal with recruitment agencies; search for jobs online, respond to job adverts and complete applications. Connor

13 11 Step 4 your interviews Your consultant will prepare you for any type of interview telephone, panel, informal or formal. They know what you will be asked and will provide you with expert advice, so you are prepared before each interview. They can coach you on speaking and presentation styles. Step 5 your offers and negotiations Your consultant has an impartial view that can help you to negotiate your salary, benefits and contract. We can help you to reflect whether a job offer is right for you and will meet the needs set out in your initial plan. Step 6 your onboarding Your relationship with your consultant continues into the first 90 days in your new role. We help you to take a proactive approach to your new career enabling you to own your induction process helping you to perform better, faster. I couldn t have got this job without Connor s help. I d recommend you to anybody. Vice president, engineering company

14 12 Clients Our recent partners include: BAA Blackberry Cable & Wireless Cath Kidston Credit Aricole De Montfort University Gartner Hertz Honda House of Fraser IPC Media National Housing Federation Paul Smith Pret A Manger Rackspace Royal Horticultural Society Sage Swarovski Waterstones Whirlpool Thank you for the passion, commitment and results you ve delivered for our senior executives. HR director, Parity Connor

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16 About Connor Welcome to Connor the people experts. We have been providing practical advice and support to organisations and individuals for 25 years. We re flexible, pragmatic and passionate about helping organisations improve performance through their people. Services Recruitment We provide a rigorous recruitment service built around your needs. Our refreshingly different search services help you to find the right candidates saving you time and money. Talent & organisational development We consult with, develop and coach organisations enabling your people, managers and leaders to be better. We define what performance issues you may have, design a programme of activity that addresses this and then deliver it for you, giving you the outcomes you want. We support and assist people who are leaving an organisation voluntarily or involuntarily to move on quickly and confidently. Our service is built around the needs of the individual and lasts for as long as it takes them to find their next role. We help preserve employer reputation and boost the morale of those staying with an organisation. HR services Our solutions span the full spectrum from day to day HR support through to complex change projects. We can support you across the whole employee lifecycle onboarding; employee relations; policies & procedures; mediation & conflict resolution, disciplinary & grievance; compensation & benefits; performance management and organisation change & restructuring to name but a few. Contact us +44(0) info@connor.co.uk connor.co.uk