ABOUT UNILEVER INTRODUCING UNILEVER

Transcription

1 ABOUT UNILEVER INTRODUCING UNILEVER

2 ABOUT UNILEVER Unilever is one of the world s leading suppliers of fastmoving consumer goods. Our products are sold in over 190 countries and used by 2 billion consumers every day.

3 OUR PEOPLE We aim to create an environment in which all employees can fulfil their potential. Unilever is one of the world s most culturally diverse companies.

4 BUSINESS WITH PURPOSE Our purpose is to make sustainable living commonplace We work to create a better future every day, with brands and services that help people feel good, look good and get more out of life. When we fulfil our responsibilities to them, we believe that our shareholders will be rewarded. Our first priority is to our consumers then customers, employees, suppliers and communities.

5 OUR COMPASS STRATEGY Our vision is to double the size of the business, whilst reducing our environmental footprint and increasing our positive social impact. The Compass provides a blueprint for success by identifying what we must do to win share and grow volume in every category and country.

6 FAST FACTS TURNOVER OF 51 BILLION AT END OF 2012 EMERGING MARKETS NOW REPRESENT 55% OF TURNOVER 173,000 EMPLOYEES AT THE END OF THE YEAR 190 COUNTRIES IN WHICH OUR PRODUCTS ARE SOLD 1 BILLION INVESTED IN R&D WORLDWIDE

7 STRATEGIC FOCUS

8 OUR BUSINESS MODEL OUR BRANDS Strong brands and innovation are central to our ambition to double in size OUR OPERATIONS We aim to develop innovative products that address different consumer needs at different price points OUR PEOPLE Sustainable, profitable growth can only be achieved with the right people working in an organisation that is fit to win SUSTAINABLE LIVING The differentiator in our business model is our Sustainable Living Plan and the goal of sustainable living.

9 UNILEVER S GROWTH PRIORITIES Our ambition is to win share and grow volume in every category and country. WINNING WITH BRANDS AND INNOVATION BUILD STRONGER BRANDS BUILD MARGIN ENHANCING INNOVATION DEVELOP BIGGER, BETTER, FASTER INNOVATIONS

10 UNILEVER S GROWTH PRIORITIES Our ambition is to win share and grow volume in every category and country. WINNING IN THE MARKETPLACE LEAD MARKET DEVELOPMENT; REACH UP, DOWN AND WIDE WIN WITH WINNING CUSTOMERS AND CHANNELS BE AN EXECUTION POWERHOUSE

11 UNILEVER S GROWTH PRIORITIES Our ambition is to win share and grow volume in every category and country. WINNING THROUGH CONTINUOUS IMPROVEMENT BUILD A QUALITY-DRIVEN VALUE CHAIN WITH GLOBAL SCALE AND LOCAL AGILITY DELIVER A COST COMPETITIVE ORGANISATION DRIVE RETURN ON CAPITAL AND MARKETING INVESTMENT

12 UNILEVER S GROWTH PRIORITIES Our ambition is to win share and grow volume in every category and country. WINNING WITH PEOPLE BUILD DEPTH OF CAPABILITY AND LEADERSHIP BUILD AN AGILE, FLEXIBLE, AND DIVERSE ORGANISATION LIVE OUR VALUES AND BUILD A PERFORMANCE CULTURE

13 THE UNILEVER SUSTAINABLE LIVING PLAN We have long been working and reporting on our impact on society and the environment. Our Sustainable Living Plan brings together all this work and sets many new targets. Our Sustainable Living Plan will result in three significant outcomes by We will help more than 1 billion people take action to improve their health and well-being. 2. We will halve the environmental impact of the making and use of our products. 3. We will source 100% of agricultural raw materials sustainably. HELP 1 BILLION PEOPLE IMPROVE THEIR HEALTH & WELLBEING HALVE ENVIRONMENTAL FOOTPRINT OF OUR PRODUCTS SOURCE 100% OF AGRICULTURAL RAW MATERIALS SUSTAINABLY

14 IMPROVING HEALTH AND WELL-BEING From our earliest days we have sought to meet people s need for good health and hygiene. By 2020 we will help more than 1 billion people improve their hygiene habits and bring safe drinking water to 500 million people. Using globally recognised dietary guidelines, we continually work to improve the taste and nutritional quality of our products. By 2020 we will double the proportion of our portfolio that meets the highest nutritional standards, helping hundreds of millions of people achieve a healthier diet. IN ACTION AROUND 220 MILLION PEOPLE REACHED BY END 2012 THROUGH OUR PROGRAMMES ON HANDWASHING, SAFE DRINKING WATER, ORAL HEALTH AND SELF-ESTEEM 2012 figures are preliminary. They will be finalised in the Unilever Sustainable Living Plan: Progress Report 2012, to be published in April 2013.

15 REDUCING ENVIRONMENTAL IMPACT Our aim is to halve the environmental footprint associated with the making and use of our products by By 2020 we aim to: Halve the greenhouse gas impact of our products across the lifecycle Halve the water associated with the consumer use of our products Halve the waste associated with the disposal of our products IN ACTION OUR GREENHOUSE GAS IMPACT HAS REDUCED BY AROUND 6% SINCE figures are preliminary. They will be finalised in the Unilever Sustainable Living Plan: Progress Report 2012, to be published in April Measured July 2011-June 2012, compared to January-December 2010.

16 ENHANCING LIVELIHOODS We work with hundreds of thousands of smallholder farmers, small-scale distributors and micro-entrepreneurs. Our goal is to link 500,000 smallholder farmers into our supply network. We will help to improve their agricultural practices and enable them to supply into global markets at competitive prices. We will increase the number of Shakti entrepreneurs our door-to-door selling operation in India that we recruit, train and employ from 45,000 in 2010 to 75,000 in IN ACTION 48,000 SHAKTI SMALL- SCALE DISTRIBUTORS BY END figures are preliminary. They will be finalised in the Unilever Sustainable Living Plan: Progress Report 2012, to be published in April 2013.

17 OUR VALUES Our Values guide our people in the judgments, decisions and actions they take every day. They underpin everything we say and do.

18 OUR VALUES INTEGRITY We are committed to integrity because it creates our reputation, so we never compromise on it. It defines how we behave, wherever we are. It guides us to do the right thing for the long-term success of Unilever. RESPECT We are committed to respect because people should be treated with dignity, honesty and fairness. We celebrate the diversity of people, and we respect people for who they are and what they bring.

19 OUR VALUES RESPONSIBILITY We are committed to responsibility because we want to take care of our consumers, customers and employees, as well as the environment and the communities in which we operate. We take this personally and always do what we say we will do. PIONEERING We are committed to the pioneering spirit because it created us and still drives us as a business. It gives us the passion for winning and for creating a better future. It means that we are always willing to take intelligent risks.

20 PERFORMANCE

21 SCALE AND GEOGRAPHICAL REACH EUROPE THE AMERICAS 17.1 billion turnover 3.1% underlying volume growth 33% of group turnover EUROPE EUROPE 13.9 billion turnover 0.9% underlying volume growth 27% of group turnover EUROPE ASIA, AFRICA, CENTRAL & EASTERN EUROPE 20.4 billion turnover 5.7% underlying volume growth 40% of group turnover

22 SCALE AND GEOGRAPHICAL REACH 2012 TURNOVER 51.3 BILLION

23 CATEGORY HIGHLIGHTS IN 2012 FOODS PERSONAL CARE Turnover: 14.4 billion Underlying volume growth: 0.9% Turnover: 18.1 billion Underlying volume growth : 6.2% HOMECARE REFRESHMENT Turnover: 9.1 billion Underlying volume growth : 10.3% Turnover: 9.7 billion Underlying volume growth : 2.4%

24 UNILEVER FINANCIAL PERFORMANCE UNDERLYING SALES GROWTH % TURNOVER ( BILLION)

25 UNILEVER FINANCIAL PERFORMANCE YEAR UNDERLYING SALES GROWTH % TURNOVER ( BILLION) OPERATING PROFIT ( BILLION) NET PROFIT* ( BILLION) NET CASH FLOW FROM OPERATING ACTIVITIES ( BILLION) * Continuing operations

26 CATEGORIES, BRANDS AND CLUSTERS

27 UNILEVER S PORTFOLIO OF CATEGORIES PERCENTAGE OF SALES 28% 18% 35% 19% FOODS HOMECARE PERSONAL CARE REFRESHMENT

28 OUR 1 BILLION BRANDS Personal Care Foods Refreshment Home Care

29 CATEGORIES AND CLUSTERS CLEAR, DISTINCT, COMPLEMENTARY ROLES CATEGORIES Deliver global platforms Responsible for: Brand development Innovation Research and development Accountable for: Medium/long-term market share Brand health Innovation metrics Category value creation OUR CATEGORIES PERSONAL CARE Deodorants Hair Oral Skin REFRESHMENT Beverages Ice Cream HOMECARE Laundry Household care FOODS Spreads & Dressings Savoury Food Solutions

30 CATEGORIES AND CLUSTERS CLEAR, DISTINCT, COMPLEMENTARY ROLES CLUSTERS Execute on the ground Responsible for: Managing the business Deploying brands and innovations Customer management Accountable for: Short-term market shares Growth Profit Cash flows

31 INSPIRATION EVERY DAY Working closely with chefs and caterers in 74 countries Unilever Food Solutions helps achieve the critical balance between impressing guests and making a profit, and addressing the important food issues that have been identified by consumers. OUR BRANDS Global brands: Knorr, Lipton and Hellmann s Leading positions in dressings, sauces, seasonings, sauces, soups, desserts and tea. OUR PEOPLE 4,600 employees, of which: 3,600 sales people 190 chefs Essence Inspiring chefs to satisfy their guests every day

32 OUR CHEFMANSHIP Our unique DNA that is a key point of difference for us. We put Chefs at the heart of everything we do. OUR SERVICES Three areas that help boost our relevance to operators Your Guest (Understand more about their guests) Your Menu (Deliver nutritious, healthy and profitable menus) Your Kitchen (Keep their kitchen efficient and thriving )

33 THE SUPPLY CHAIN

34 MANUFACTURING TOTAL CO 2 - Mio tons - TOTAL WATER - Mio m 3 Water - TOTAL WASTE - ktonnes of Waste - CO 2 Actual 31% less CO2 per tonne of product H 2 O Actual 25% less water per tonne of product Waste Actual 51% less waste per tonne of product % less in absolute 23% less in absolute 50% less in absolute Baselin e Baselin e Baselin e *2008 is the Manufacturing USLP baseline

35 CONSUMERS Our top 12 brands all have sales of more than 1 billion. 2 billion consumers use a Unilever product every day. Around 6.8 billion invested in advertising and promotion. 1 billion invested in R&D.

36 CUSTOMERS Unilever manages a number of partnerships globally.

37 INNOVATION

38 INNOVATION DRIVING GROWTH More than 300 new patent applications filed each year A portfolio of more than 20,000 patents and patent applications

39 INTEGRATED R&D More than 6,000 R&D professionals Six key R&D sites delivering groundbreaking technologies: Bangalore (India), Colworth (UK), Port Sunlight (UK) Shanghai (China), Trumbull (US), and Vlaardingen (NL) 31 major development centres developing and implementing product innovations 92 locations around the globe with R&D teams implementing innovations in countries and factories

40 BIGGER AND FASTER INNOVATIONS DOVE FLIES INTO THE PHILIPPINES Within six months of being introduced in the Philippines in 2012, the Dove hair range had become the number three brand in the market and we achieved our highest share of the haircare market for a decade. RELAUNCH OF DiG Our Dirt is Good (DiG) brands, re-launched in multiple markets in 2012 with a powerful mix of traditional and digital advertising. Five key markets have already grown market share as a result and more DiG re-launches are planned for TRESemmé MULTIPLE LAUNCHES In November 2011, the TRESemmé brand was launched into Brazil just six months after the Alberto Culver acquisition was completed. We have since launched the brand in Indonesia, India, Thailand and the Philippines, proving our organisational capability to roll out a brand with speed and agility.

41 STRUCTURE

42 LEGAL STRUCTURE AND GOVERNANCE Unilever was formed in 1930 from two companies: Margarine Unie and Lever Brothers. It was a full business merger, operating as a single business entity. Two separate legal parent companies have been maintained: Unilever NV (Netherlands) and Unilever PLC (UK) Margarine Unie (Netherlands) This works through an equalisation agreement and other contracts between the two companies. Lever Brothers (UK)

43 A GLOBAL MANAGEMENT TEAM PAUL POLMAN JEAN-MARC HUËT HARISH MANWANI DOUG BAILLIE KEITH WEED Chief Executive Officer Chief Financial Officer Chief Operating Officer Chief HR Officer Chief Marketing and Communications Officer ANTOINE DE SAINT-AFFRIQUE President, Food JAN ZIJDERVELD President, Europe GENEVIÈVE BERGER Chief R&D Officer DAVE LEWIS President, Personal Care KEVIN HAVELOCK President, Refreshment PIER LUIGI SIGISMONDI Chief Supply Chain Officer ALAN JOPE President, North Asia DAVID BLANCHARD Chief Category R&D Officer RITVA SOTAMAA Chief Legal Officer KEES KRUYTHOFF North America