Volume Licensing Service Center
|
|
- Peter Woods
- 7 years ago
- Views:
Transcription
1 Volume Licensing Service Center Frequently Asked Questions As part of an ongoing effort to improve the customer licensing experience, Microsoft recently upgraded three web sites that help partners and customers access and manage licenses online. The sites that were upgraded are: Microsoft Volume Licensing Service Center (VLSC); Volume Licensing Contract Manager (VLCM), our contract management portal; and explore.ms, a channel partner site that helps your organization provide services to our customers. Microsoft upgraded the online experience based on partner and customer feedback, creating a single portal to manage all Volume Licensing agreements and IDs, download product keys, and access to Software Assurance benefits. This experience will improve administrative management and offer greater flexibility with streamlined registration and permission management. As part of the recent system upgrade, we want to share information that may help you answer questions from customers about their experience. Availability and Access 1. I need product licensing keys and can t access the site for some reason. How can I get these faster? Answer: Your local reseller has access to your Volume Licensing Keys so we can easily help you with this request. If needed, we can also call or the local Microsoft regional service center. 2. Can I access and activate my Software Assurance benefits? Answer: Yes, you can access and activate your Software Assurance benefits in VLSC. 3. My Software Assurance benefits expire soon and I haven t been able to access them in VLSC. Answer: If you are one of the few customers that this affects, Microsoft is working on resolving the issue so you have access shortly. If you continue to experience issues, please contact your local Volume Licensing service center. 4. I am unable to log-in to VLSC and receive an error message. Answer: With the recent updates to the Volume Licensing Services Centre (VLSC), some users may need to confirm their permissions via the site. If you are logged in to the VLSC and do not see the Licensing IDs which you are entitled to, please follow these steps to request access: The scheduled site maintenance is complete and now available. Please update your bookmark to 1. Log onto VLSC at: 2. Go to Settings > Request Permissions 3. Select appropriate Program, enter Licensing ID, select permissions required and provide optional comment before clicking on submit. A request will be sent to the administrator of the Agreement (i.e. Licensing ID) who should approve/reject as For Open License customers only If Request Permission Failure Notification is received, this means that there is currently no administrator for the license, or Microsoft doesn t have a business recorded aligned with the purchased license. Microsoft requires a valid business address as part of increased security to protect our customers. Customer should contact regional customer support to verify their entitlement to the license. 1
2 Please be ready to provide information such as License and Authorization numbers, end customer company name and address to the customer service representative. If you don t have this information, please contact your reseller to request this information. A Microsoft customer service representative will grant access by adding an administrator. If you continue to experience this issue, please contact: In VLSC, go to Help and then Contact Us to access contact details for your regional support center. 5. I am a new customer and when I try to register, VLSC does not recognize my business address. Answer: Please ensure the business address entered on your Volume Licensing Agreement exactly matches the address being used to register. If the addresses do match and permissions are still not present, please contact your regional support center. In VLSC, go to Help and then Contact Us to access contact details for your regional support center. 6. Does my Windows Live ID and business link by design in VLSC? The address appearing on the VLSC is just my business . Answer: Yes. During the registration process, the customer s Windows Live ID and business are linked together. The My Permissions page on VLSC will display a user s valid business address. 7. I am an Administrator, but I can t access my agreements and receive an error message that tells me the business address is invalid and that no permissions were assigned. Answer: First, please verify that the business address entered on your signed Volume Licensing Agreement matches the address being used to register on the site. If the address is accurate and you still don t have permission, then please contact your regional service center. In VLSC, go to Help and then Contact Us to access contact details for your regional support center 8. I am waiting for access to the VLSC. When can I expect access? Answer: It may take up to 48 hours for access to be granted. If you have registered and received a message that no permissions are associated with your account, please do not re-register. Keep the validation and click the link in the validation again after a 48 hour period. 9. I m logged into VLSC but I don t see all of my Licensing IDs. Answer: Some users may need to confirm their permission settings as part of the process Microsoft Corporation. All rights reserved.
3 If you are logged in to the VLSC and do not see your organization s Licensing IDs, please follow these steps to request access: 1. Before you start, please update your bookmark and refresh the site at 1. Log onto VLSC 2. Go to Settings > Request Permissions 3. Select appropriate Program, enter Licensing ID, select permissions required and provide optional comment before clicking on submit. 4. Request will be sent to the administrator of the Agreement (i.e. Licensing ID) who should approve/reject as For Open License customers only If Request Permission Failure Notification is received, this means that there is currently no administrator for the license, or Microsoft doesn t have a business recorded aligned with the purchased license. Microsoft requires a valid business address as part of increased security to protect our customers. Contact regional customer support to verify the entitlement to the license. Please be ready to provide information such as License and Authorization numbers, end customer company name and address to the customer service representative. If you don t have this information, please contact your reseller to request this information. A Microsoft customer service representative will grant access by adding an administrator. If you continue to experience this issue, please contact: In VLSC, go to Help and then Contact Us to access contact details for your regional support center. 10. What new data will I be able to see in the Volume Licensing Service Center compared to my previous experience? Answer: The only new data an Administrator will see is a comprehensive list of users who have access to their License IDs. While a similar view existed in MVLS, this was not available in eopen. Administrators may see a large list of users who previously had access to their License IDs without their knowledge. Administrators will be able to manage permissions for each user. 11. Why can t I add Agreements any longer? Answer: This is by design and provides greater security for each Microsoft Volume Licensing customer. 12. How can I add an Administrator for an agreement when there is no current Administrator assigned? Answer: For Open customers, please follow these steps: 1. Log in to VLSC. 2. Go to Settings> Request Permissions. 3. Select the appropriate Program. 4. Enter the Licensing ID. 5. Select the appropriate permissions. 6. Add additional comments (optional). 7. Click Submit. 8. A request will be sent to the administrator of the Agreement (e.g., Licensing ID) who will approve/reject, as Microsoft Corporation. All rights reserved.
4 For customers with any other Volume Licensing agreement, guidelines and policies are region-specific. In VLSC, go to Help and then Contact Us to access contact details for your regional support center. Please contact your regional service center at: 13. How can I see a list of each agreement associated with my organization? Answer: The list of agreements is not available to users who do not have an administrative role assigned as part of the MBSA or MST Agreement, due to security protection. If you are an administrator, you can opt-in to automatically receive the administrator role on all Master Agreements or Enrollments by selecting administrative inheritance. How to select administrative inheritance: When an administrator signs-in to VLSC, the Administrator Inheritance Option page is displayed. If opt-in is selected, the user will automatically become an Administrator on all child agreements associated with the parent agreement, which allows all agreements to be viewed. If opt-out is selected, then the child agreements will not be displayed. This is a different view then what was previously shown in MVLS. How to view the administrative inheritance after registration: The Administrator Inheritance Option page is presented only once, immediately after initial registration. To review or edit this option at a later time: 1. Click Settings 2. Click Preferences 3. Click Save before navigating away from this page to save any updates 14. I haven t accessed my licensing information in some time and now I try to access the site and can t log in. Why? Answer: As part of a recent site upgrade, Microsoft added security permissions which require a valid business . First, we recommend you contact your organization administrator and request permissions. If you are a customer with an Open License, then please follow these steps: 1. Log in to VLSC. 2. Go to Settings> Request Permissions. 3. Select the appropriate Program. 4. Enter the Licensing ID. 5. Select the appropriate permissions. 6. Add additional comments (optional). 7. Click Submit. 8. A request will be sent to the administrator of the Agreement (e.g., Licensing ID) who will approve/reject, as For customers with any other Volume Licensing agreement, guidelines and policies are region-specific. In VLSC, go to Help and then Contact Us to access contact details for your regional support center. Please contact your regional service center at: Microsoft Corporation. All rights reserved.
5 15. My organization has multiple contacts registered under one and now we are having difficulty accessing the site. What should we do? Answer: As part of a recent site upgrade, Microsoft added security permissions which require a valid business . First, we recommend you contact your organization administrator and request permissions. If you are a customer with an Open License, then please follow these steps: 9. Log in to VLSC. 10. Go to Settings> Request Permissions. 11. Select the appropriate Program. 12. Enter the Licensing ID. 13. Select the appropriate permissions. 14. Add additional comments (optional). 15. Click Submit. 16. A request will be sent to the administrator of the Agreement (e.g., Licensing ID) who will approve/reject, as For customers with any other Volume Licensing agreement, guidelines and policies are region-specific. In VLSC, go to Help and then Contact Us to access contact details for your regional support center. Please contact your regional service center at: 16. What if I need additional support? Answer: If you require additional support with VLSC, please go to the Help and then Contact Us tab, or For general inquires, comments or questions, you can also contact the following regional support centers: Customers may encounter longer than normal response times due to high volume. Microsoft appreciates your patience as we service partner or customer inquiries. 17. Why were the sites unavailable? Answer: Microsoft upgraded the online experience based on partner and customer feedback, creating a single portal to manage all Volume Licensing agreements and IDs, download product keys, and access to Software Assurance benefits. This experience will also improve administrative management and offer greater flexibility with streamlined registration and permission management. 18. Was any data been lost? Answer: No. Data wasn t lost during the site maintenance. 19. Is there a reason Microsoft was doing site maintenance in December during a critical business month? Answer: Microsoft has been working on bringing one web site experience to customers and partners for over a year. An upgrade was scheduled as part this release cycle. In standard systems testing, they encountered an issue with the registration system, which has since been resolved. The sites are online as of December 18, 2009 Pacific Time and Microsoft apologizes for any inconvenience Microsoft Corporation. All rights reserved.
6 20. I used to be able to add my partner in eopen. How do I add my partner so they can view or add a new agreement on behalf of my organization in VLSC? Answer: Microsoft added an additional validation requirement in order to provide greater security of each customer s Microsoft Volume Licensing data. The customer s address and partner s address must be included on the order when it is submitted to Microsoft in order to automatically grant administrative access to both the customer and partner. To associate a customer agreement, you can add your partner as an administrator or we can request permissions directly on VLSC. 1. Before you start, please update your bookmark and refresh the site at 2. Log onto VLSC 3. Go to Settings > Request Permissions 4. Select appropriate Program, enter Licensing ID, select permissions required and provide optional comment before clicking on submit. 5. Request will be sent to the administrator of the Agreement (i.e. Licensing ID) who should approve/reject as 21. Are call centers resourced to manage our calls? Answer: Microsoft is resourced to support partner and customer inquiries. Call volumes may be higher than normal as more customers that are migrating to the new experience have questions so Microsoft appreciates your patience as they serve each request Microsoft Corporation. All rights reserved.
Getting Started and Administration
AUGUST 2015 Microsoft Volume Licensing Service Center Getting Started and Administration 2 Microsoft Volume Licensing Service Center: Getting Started and Administration Table of contents Microsoft Volume
More informationLicense and Relationship Summary
Microsoft Volume Licensing Service Center License and Relationship Summary 2 Microsoft Volume Licensing Service Center: License and Relationship Summary Information Table of contents TABLE OF CONTENTS...
More informationGet Started MyLab and Mastering for Blackboard Learn Students
Get Started MyLab and Mastering for Blackboard Learn Students March 21, 2013 Copyright Notice Copyright 2013 by Pearson Education. All rights reserved. No part of the contents of this book may be reproduced
More informationVolume Licensing Service Center User Guide
Volume Licensing Service Center User Guide MICROSOFT VOLUME LICENSING FEBRUARY 2015 What s New License Summary has been improved with expanded search capabilities Contents What s New... 1 Overview of the
More informationVeteran Benefit Declaration
Veteran Benefit Declaration Accessing the Veteran Benefit Declaration Page To access the Veteran Benefit Declaration page as a veteran student user. Veterans can access the Veteran Benefit Declaration
More informationMicrosoft Volume Licensing Service Center (VLSC) Download, Install and Activate Microsoft Office. Document Version: 7.1
This document describe how to download, install and activate your Microsoft Office software that has been purchased from Pugh Computers Ltd. For official and more detailed documentation and please go;
More informationFedEx Billing Online PDF Help Guide Invoiced Customers
FedEx Billing Online PDF Help Guide Invoiced Customers Table of Contents Introduction... 2 Logging In/Your Account Summary... 3 Viewing... 5 Approving and Notifying... 9 Canceling Approvals... 14 Paying...
More informationTransparency Portal Introduction
Transparency Portal Introduction Contents - About US Transparency - GE Healthcare s portal - Registration - How to contact us Appendix: Transparency Portal User Guide About US Transparency The Physician
More informationCity of Austell. Online Presentment and Payment Frequently Asked Questions
General What are some of the benefits of receiving my bill electronically? It is convenient, saves time, reduces errors, allows you to receive bills anywhere at any time and helps the environment by saving
More informationMicrosoft Office via Office 365 Subscription Download/Install Instructions and Frequently Asked Questions
Download and Installation for Windows or Mac Computer 1. Sign into your Olivet email account at http://email.olivet.edu. (Note: If you need assistance getting into your Olivet email, you must contact the
More informationLead Management FAQ - Partner
Autodesk Lead Management FAQ-Partner September 2012 Partner Center References: - What s New in Partner Center FY13: http://breeze.autodesk.com/p49066885 - New Partner Center Roles: http://breeze.autodesk.com/p70569035
More informationTable of Contents. Introduction... 3. 1. How to access the Safari Backoffice 3.11... 3. 2. How Safari corporate accounts are structured...
Safari Corporate Account Manager Instructions For Using Back Office 3 February 2006 Table of Contents Introduction... 3 1. How to access the Safari Backoffice 3.11... 3 2. How Safari corporate accounts
More informationMICROS: Customer Introduction To Oracle Support and My Oracle Support (MOS)
1 MICROS: Customer Introduction To Oracle Support and My Oracle Support (MOS) April 2016 Copyright 2016 Oracle and/or its affiliates. All rights reserved. 2 Agenda 1 2 3 4 5 6 Changes for MICROS Customers
More informationManaging Visual Studio Standard subscriptions (MSDN Subscriptions)
February 2016 Microsoft Volume Licensing Service Center Managing Visual Studio Standard subscriptions (MSDN Subscriptions) 2 Managing Visual Studio Standard subscriptions (MSDN Subscriptions) Introduction...
More informationhttp://office.microsoft.com/client/15/help/preview?assetid=ha103466460&lcid=1033&n...
Page 1 of 5 Lync Web Scheduler Microsoft Lync Web Scheduler is a web-based program that you can use to create Lync Meetings if you don t have Microsoft Outlook, or are on an operating system not based
More informationCopyright 2012. All Rights Reserved. Any unauthorized reproduction of this document is prohibited.
Confidential Information Notice Copyright 2012. All Rights Reserved. Any unauthorized reproduction of this document is prohibited. This document and the information it contains constitute a trade secret
More informationeservice Portal Overview
eservice Portal Overview About this Guide Purpose The eservice Portal Overview Guide provides a differences overview of Support Online to eservice Portal migration. The new eservice portal provides the
More informationMarketo GoToWebinar Adapter. User Guide Version 3.5
Marketo GoToWebinar Adapter User Guide Version 3.5 CONTENTS EVENT INTEGRATION OVERVIEW... 3 BEFORE YOU BEGIN... 4 REQUIREMENTS... 4 HOW TO CREATE AN EVENT IN MARKETO WITH A GOTOWEBINAR INTEGRATION... 4
More informationThe Software Administrator s Guide to Autodesk Subscriptions. How to Set Up, Install, and Manage Your Software and Users
The Software Administrator s Guide to Autodesk Subscriptions How to Set Up, Install, and Manage Your Software and Users Let s get started. SOFTWARE ADMINISTRATOR S GUIDE OVERVIEW Is this ebook for you?
More informationError Code Quick Reference Guide Updated 01/28/2015
Error Code Quick Reference Guide Updated 01/28/2015 Note: this list includes all error codes that may appear in TestNav across all states and some may not apply to Minnesota. 1/28/15 v.1.0 2 TestNav 7
More informationHow to Process Assessment Data: KS1 KS2 EYFS and Phonics
Importing the Marksheets SIMS will require the 2016 Marksheets to be imported into the database. Template Yes. NB: This process takes quite a while, possibly up to 20 minutes, so please be patient as it
More informationInvoice Cloud Frequently Asked Questions
Invoice Cloud Frequently Asked Questions The Town of Salem works with a third party vendor, Invoice Cloud, to provide online bill pay services for property tax and utility bills. General What are the benefits
More informationWebsite Administration Security Guide
Website Administration Security Guide September 2012 TABLE OF CONTENTS Introduction... 1 General Overview... 1 System Requirements... 1 Important Administrator Terms... 2 Security Services Administration...
More informationAccessing the Microsoft Volume Licensing Center
Volume Licensing User Guide Accessing the Microsoft Volume Licensing Center May 2015 1 Table of Contents Using This Guide... 4 Audience... 4 Purpose... 4 Introduction... 4 Step 1: Identify the Domain Administrator
More informationMy LMS. Learning Management System Guide for Students
My LMS Learning Management System Guide for Students Revision Date: October 17, 2014 Table of Contents Learning Management System (LMS) Overview... 2 Accessing My LMS... 2 General Navigation... 5 Your
More informationReady to get started? Click the button below to tell us which account number you currently have:
We re pleased to announce the launch of your new Energy Online Account. As part of an upgrade in our customer care and billing system, all customers will need to re-register in order to use our new online
More informationPolycom Partner Program Getting Started Guide
Polycom Partner Program Getting Started Guide Apply to Become a Polycom Partner: 2 Partner Application Review / PartnerConnect Access Levels: 11 Potential Business Partner Access to PartnerConnect: 12
More informationMicrosoft Enterprise Agreement
Microsoft Enterprise Agreement TABLE OF CONTENTS Introduction... 3 Enterprise Agreement Introduction... 3 Enterprise Agreement Benefits... 4 Program Features... 5 Enterprise Products... 5 Additional Products...
More informationFrequently Asked Questions: Cisco Jabber 9.x for Android
Frequently Asked Questions Frequently Asked Questions: Cisco Jabber 9.x for Android Frequently Asked Questions (FAQs) 2 Setup 2 Basics 4 Connectivity 8 Calls 9 Contacts and Directory Search 14 Voicemail
More informationOffice 365 ProPlus FAQ
Office 365 ProPlus FAQ Who can get Office ProPlus All Faculty and Staff on Creighton owned Windows computers After install Office ProPlus it shows Office 2013 Microsoft did that by design but you still
More informationEASTPOINTE SECURE E MAIL SYSTEM SETUP INSTRUCTIONS
EASTPOINTE SECURE E MAIL SYSTEM SETUP INSTRUCTIONS In order to send and receive protected health information (PHI) on consumers between Eastpointe and your provider agency you will need to do the following.
More informationQuick reference Approver
The Commercial Card Expense Reporting (CCER) service Quick reference Approver Accessing the Commercial Card Expense Reporting (CCER) service 1. Sign on to the Commercial Electronic Office (CEO ) portal
More informationGuide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication. Mobile App Activation
Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication Mobile App Activation Before you can activate the mobile app you must download it. You can have up to
More informationClaim Status Inquiry & View RA
Claim Status Inquiry & View RA The Claim Status Inquiry & View Remittance Advice (RA) How To provides instructions on how to check the status of a submitted claim and view your Remittance Advance. Claim
More informationABE Customer Call Center Job Aid
This job aid is designed to teach ABE Customer Call Center workers how to perform three common tasks in IES. View the Individual Summary and Individual Search pages Record the Telephonic Signature Enter
More informationInternet Explorer 7 for Windows XP: Obtaining MIT Certificates
Internet Explorer 7 for Windows XP: Obtaining MIT Certificates Overview In order to use secure web services at MIT, you will need to obtain two types of MIT web certificates: MIT Certificate Authority
More informationPHI Audit Us er Guide
PHI Audit Us er Guide Table Of Contents PHI Audit Overview... 1 Auditable Actions... 1 Navigating the PHI Audit Dashboard... 2 Access PHI Audit... 4 Create a Patient Audit... 6 Create a User Audit... 10
More informationone Managing your PBX Administrator ACCESSING YOUR PBX ACCOUNT CHECKING ACCOUNT ACTIVITY
one Managing your PBX Administrator ACCESSING YOUR PBX ACCOUNT Navigate to https://portal.priorityonenet.com/ and log in to the PriorityOne portal account. If you would like your web browser to keep you
More informationDerry Medical Center Patient Portal Information Page
Derry Medical Center Patient Portal Information Page Your Derry Medical Center/Londonderry Family Practice Patient Portal is a secure and comprehensive online communication tool which helps you and your
More informationMtivity Client Support System. Quick start guide
Mtivity Client Support System Quick start guide Mtivity Client Support System We are very pleased to announce the launch of a new Client Support System for Mtivity. The new Client Support System will provide
More informationMy HealtheVet: Secure Messaging
My HealtheVet: Secure Messaging User Manual Version 5.0 January 2011 Department of Veterans Affairs Veterans and Consumer Health Informatics Office 1 Revision History The most recent entries in this list
More informationIntroduction to IBM Digital Analytics Michigan.gov
Introduction to IBM Digital Analytics Michigan.gov Revised: October 17, 2013 Table of Contents Overview... 3 Accessing Digital Analytics... 3 System Requirements... 3 Main Page... 3 Top Navigation... 4
More informationFileBound: Internet Settings & Requirements
If you (or your PC!) is new to the FileBound v4 application, There are a few quick items that need to be addressed to ensure you will be able to access the image viewer section of the system. Minimum Requirements
More informationApplicant Workflow Hiring Managers
Applicant Workflow Hiring Managers Below is a visual diagram for the staff applicant flows and statuses in the Santa Clara University Online Recruitment System. The applicant workflow process: 1. The Applicant
More informationThis guide is to help you get started with Live Chat Support on your Wix website. If you have any additional questions after reading this guide,
This guide is to help you get started with Live Chat Support on your Wix website. If you have any additional questions after reading this guide, please chat with us at www.socialintents.com or email us
More informationAT&T Business Messaging Account Management
AT&T Business Messaging Account Management Admin User Guide December 2015 1 Copyright 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein
More informationCOMPLETING PCI CERTIFICATION IN TRUSTKEEPER PCI MANAGER
COMPLETING PCI CERTIFICATION IN TRUSTKEEPER PCI MANAGER Go to www.elavon.com/pci and click Verify Compliance at the top of the page. On the Verify Compliance page, click Register and Get Certified. (If
More informationHow to Inquire, Cancel, Approve or Deny a PeopleSoft Access Request through the Access Request Approval Page
How to Inquire, Cancel, Approve or Deny a PeopleSoft Access Request through the Access Request Approval Page This Job Aid will provide help for Request Initiators, Managers and RoleSet+ Approvers (Individuals
More informationSplit Payment Processing
Split Payment Processing This section will describe the steps needed to process a split payment In this section: Split Payment Processing Deleting Old Payment Transaction Scenario 1 Deleting Old Payment
More informationLaunch of 2016 FFM Assister Training FFM Assister Training
Launch of 2016 FFM Assister Training FFM Assister Training Jabaar Gray September 9, 2015 1 Agenda Objectives Certification Requirements Summary of Steps Demonstration of Process System Requirements and
More informationHost Excellence. Client Helpdesk. Version 1.0
Host Excellence Client Helpdesk Version 1.0 1 Table of Contents 1 Accessing the Helpdesk... 3 2 What Is A Helpdesk Ticket?... 3 3 Ticket Overview... 3 3.1 Ticket Status... 4 3.2 Ticket Category... 4 3.3
More information!"#$ Stonington Public Schools Parents Guide for InfoSnap Online Enrollment. for Returning. Students. August. Online Enrollment.
Stonington Public Schools Parents Guide for InfoSnap Online Enrollment for Returning Students August!"#$ Explains how to complete Returning Student Enrollment forms Online through the PowerSchool Parent
More informationProvider Electronic Solutions Upgrade Instructions
Provider Electronic Solutions Upgrade Instructions Get Upgrades from the Web This document describes how to upgrade Provider Electronic Solutions (PES) on your computer or computer network from the Connecticut
More informationEMMA Application v. 4.9 User Manual
EMMA Application v. 4.9 User Manual Prepared by: HP/DMDC 1600 N. Beauregard Street Alexandria, VA 22311 Abstract This guide describes how to use the EMMA system, which allows users to provision for required
More informationPaymentNet Federal Card Solutions Cardholder FAQs
PaymentNet Federal Card Solutions It s easy to find the answers to your questions about PaymentNet! June 2014 Frequently Asked Questions First Time Login How do I obtain my login information?... 2 How
More informationepar Best Practices OS Requirements
epar Best Practices OS Requirements The Browser Requirements are listed below. Some agencies have reported slowness when using the system with other browsers. Although CSC IT Division will do our best
More informationATEA eshop. Basic Administration Guide
Basic Administration Guide Contents Introduction... 3 Audience... 3 Document Location... 3 Special information... 3 1. Login... 4 2. Managing users... 5 3. Increase or decrease licenses... 6 4. Upgrade/Downgrade
More informationOnline Class Registration Quick Guide for Students
Online Class Registration Quick Guide for Students The purpose of this document is to help students get started with the OCR System. This document will explain about the Login, the general class registration
More informationSecure File Transfer Guest User Guide Updated: 5/8/14
Secure File Transfer Guest User Guide Updated: 5/8/14 TABLE OF CONTENTS INTRODUCTION... 3 ACCESS SECURE FILE TRANSFER TOOL... 3 REGISTRATION... 4 SELF REGISTERING... 4 REGISTER VIA AN INVITATION SENT BY
More informationCreating and Issuing the Workstation Authentication Certificate Template on the Certification Authority
In this post we will see the steps for deploying the client certificate for windows computers. This post is a part of Deploy PKI Certificates for SCCM 2012 R2 Step by Step Guide. In the previous post we
More informationEmployee Work Hours Change (Temporary Basis)
PeopleSoft HR ECR Automation Process Employee Work Hours Change (Temporary Basis) May 2012 Table of Contents Create an Hours Change Request... 3 Hours Change Only Request Page... 9 Hours Change with Earnings
More informationNetSuite Certification FAQs April 2016
NetSuite s April 2016 About the Program What Certifications are available? You will be able to earn the following NetSuite Certifications: NetSuite Certified SuiteFoundation NetSuite Certified Administrator
More informationCrossPointe.net Employee Portal User Guide For Employees
CrossPointe.net Employee Portal User Guide For Employees May 2012 v 1.0 Table of Contents Overview... 4 Logging In to the Portal... 5 Changing Your PIN... 6 Forgot Your PIN/Password?... 7 Navigating the
More informationStudent Quick Start Guide
Student Quick Start Guide Welcome to Top Hat! This guide will help you register a student account and understand how to use Top Hat for your class. Creating an Account 1. If you don t already have a previous
More informationFannie Mae launched the Inquiry Response Tool (IRT) vendor portal in 2015. The IRT portal enhances the way the Fannie Mae Expense Reimbursement team
Fannie Mae launched the Inquiry Response Tool (IRT) vendor portal in 2015. The IRT portal enhances the way the Fannie Mae Expense Reimbursement team manages customer service inquiries related to claims
More informationeduc Office 365 email: Remove & create new Outlook profile
Published: 29/01/2015 If you have previously used Outlook the with the SCC/SWO service then once you have been moved into Office 365 your Outlook will need to contact the SCC/SWO servers one last time
More informationC&A AR Online Credit Card Processor Installation and Setup Instructions with Process Flow
4820 8 th Ave SE, Salem OR 97302 4820 8 TH AVE. SE SALEM, OREGON 97302 C&A AR Online Credit Card Processor Installation and Setup Instructions with Process Flow The general purpose of this program is to
More informationRunning a Budget Position Report for a Department
Running a Budget Position Report for a Department This Addy Note explains how to run a Budget Position report for a department from within UCF Financials. It discusses how to: Run a Budget Position report
More informationFrequently Asked Questions Reseller Program
Connection Reseller Program Frequently Asked Questions Reseller Program The material in this FAQ is subject to the provisions of the latest version of the Connection Reseller Program Guide. All support
More informationStudent Registration Moody Theological Seminary
Student Registration Moody Theological Seminary Purpose: This document walks students through the process of registering for classes at Moody Theological Seminary. It covers Chicago campus ( Main Campus
More informationWorking with H-drive, I-drive, and DropBox Files Online
Working with H-drive, I-drive, and DropBox Files Online Preamble: Students and Staff have both individual networked storage space (referenced on-campus as the H-drive) and shared storage space (referenced
More informationStudent Registration Online Classes
Student Registration Online Classes Purpose: This document walks returning or accepted students through the process of registering for online classes at Moody Bible Institute. Contents 1 The mymoody Portal
More informationInstrument Software Update Instructions. Keysight X-Series Signal Analyzers (PXA/MXA/EXA/CXA) Upgrading an older version to A.12.
Instrument Software Update Instructions Keysight X-Series Signal Analyzers (PXA/MXA/EXA/CXA) Purpose Upgrading an older version to A.12.09 and above The purpose of this document is to outline the instrument
More informationRemote Access Using the USDA LincPass
If you require an accessible version of this course please follow these directions. Press Shift+Control+Y to activate the Adobe Read Out Loud function. Once you have activated the Read Out Loud function
More informationIntroduction to the Agency Portal
Introduction to the Agency Portal This document will guide you through Loudoun Mutual s Agency Portal, the replacement system for Web Inquiry. The old buttons for First Notice of Loss, Pay Premium by Credit
More informationVersion NOVO NORDISK INC. Online Supplier Registration System. Supplier User Guide
Version 1 NOVO NORDISK INC. Online Supplier Registration System Supplier User Guide C O P Y R I G H T 2 0 0 7-2 0 1 0 B Y C V M S O L U T I O N S, I N C. A L L R I G H T S R E S E R V E D. T H E M A T
More informationThe NBT Online Banker PERSONAL FINANCIAL MANAGEMENT TOOL HOW TO GUIDE
The NBT Online Banker HOW TO GUIDE TABLE OF CONTENTS Benefits and Resources... 3 Get Started Accessing and Using the Personal Financial Management Tool... 4 Customize Your Personal Finance Home Page...
More informationFLEXIBLE SPENDING ACCOUNT FAQS
FLEXIBLE SPENDING ACCOUNT FAQS FSA Rules 1. If I don't use all of the money in my FSAs, can I get it back or roll it over for the next year? No. Any unused money in your FSA cannot be refunded to you or
More informationClient Timesheet and Expense Instructions Page 1
Client Timesheet and Expense Instructions Page 1 Log In The web portal allows timesheet approvers to log into the system to view working candidates, approve and reject timesheets, and manage positions.
More informationService Central Your gateway to support
Service Central Your gateway to support Training deck November 2015 Topics Why using Service Central? How to login to Service Central - Option 1 - Option 2 How to submit a ticket How to modify a ticket/check
More informationQ. How many instances may I run with a license of SBS 2011 Essentials?... 7. Q. How many users can use the SBS 2011 Essentials software?...
Licensing FAQ SBS 2011 Essentials... 7 Q. How many instances may I run with a license of SBS 2011 Essentials?... 7 Q. How many users can use the SBS 2011 Essentials software?... 7 Q. I am running SBS 2011
More informationHow To Use Zycko Helpdesk On A Pc Or Mac Or Mac (For Pc Or Ipa) On A Microsoft Mac Or Ipad Or Ipo (For Mac) On Pc Or Pc Or Microsoft (For Ipo
Zycko Support Service Portal User Guide V e r s i o n : 2.1. 2 D a t e : 01/05 / 2 0 1 4 Contents Introduction... 2 Accessing the Service Portal... 3 Logging In... 3 Main Menu... 3 Search... 4 Contacts
More informationTransacting Partner in Microsoft Sales System. Fast Track / Onboarding Center Registered Deployment. Partner
Microsoft recognizes that when multiple partners are adding value in customers cloud subscriptions, everyone benefits. As a result, we now offer multiple ways for partners to be recognized for your performance
More informationSystem Center 2012 R2 SP1 Configuration Manager & Microsoft Intune
2015 System Center 2012 R2 SP1 Configuration Manager & Microsoft Intune DEPLOYING MICROSOFT OFFICE 365 PROFESSIONAL PLUS RONNI PEDERSEN & HANS CHRISTIAN ANDERSEN RONNIPEDERSEN.COM Microsoft MVP: Enterprise
More informationQUICK START GUIDE CONNECTEDBACKUP. Connected Backup Business-Class Backup & Data
QUICK START GUIDE CONNECTEDBACKUP Connected Backup Business-Class Backup & Data Welcome to Connected Backup This Quick Start Guide is a brief outline for getting your new Connected Backup services up and
More informationDOWNLOADING MICROSOFT SOFTWARE ASSURANCE E-LEARNING CONTENT FILES Common questions answered for Benefits Administrators
DOWNLOADING MICROSOFT SOFTWARE ASSURANCE E-LEARNING CONTENT FILES Common questions answered for Benefits Administrators This purpose of this document is to guide the organization s Software Assurance (SA)
More informationGetting Started With Internet-based Provider Enrollment, Chain and Ownership System
Getting Started With Internet-based Provider Enrollment, Chain and Ownership System Information for Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Suppliers May 2010 The Centers
More informationRegistration Instructions. Visual Basic 2010 Express Software
Registration Instructions for Visual Basic 2010 Express Software Updated January, 2011 Registration of the Visual Basic 2010 Express software is required by Microsoft within 30 days of installation. Registration
More informationHow to claim Gift Aid Online
How to claim Gift Aid Online Church of Scotland Stewardship and Finance Scottish Charity Number SC011353 This guide helps you to claim Gift Aid using the Charities Online service through the Government
More informationYou can contact 0845 6014523 (local rate) where our Customer Services staff will help you resolve the problem. For help:
Case Work Management (CWM) System for Protected Species Licensing Customer Registration Guidance 1. Scope This document covers the registration part of the Case Work Management (CWM) system through the
More informationOnline Benefits Payments Texas Christian University Human Resources
Online Benefits Payments Texas Christian University Human Resources Contents Purpose... 1 How to Pay your Benefits Online... 1 Payment Options... 3 One Time Payment... 3 Electronic Check... 3 Debit/Credit
More informationHow To Set Up A Xerox Econcierge Powered By Xerx Account
Xerox econcierge Account Setup Guide Xerox econcierge Account Setup Guide The free Xerox econcierge service provides the quickest, easiest way for your customers to order printer supplies for all their
More informationLeonardo Hotels Group Page 1
Privacy Policy The Leonardo Hotels Group, represented by Sunflower Management GmbH & Co.KG, respects the right to privacy of every individual who access and navigate our website. Leonardo Hotels takes
More informationMechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Windows Mobile Phone Installation
Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Windows Mobile Phone Installation Thank you for your interest in Mechanics Bank Mobile Banking. This guide will help you get started
More informationProcess Document Student Self-Service: Making Credit Card Payments. Making Credit Card Payments. Concept
Making Credit Card Payments Concept The Campus Finance component of Student Self-Service enables students to access their student bill information and manage their charges and payments. This topic covers
More informationQuestions and Answers for using MyCareCouncil
Questions and Answers for using MyCareCouncil Below you will find questions and answers about using MyCareCouncil. The questions have been grouped by topic. Please scroll to the appropriate topic. Topic
More informationP2 Asset Support System (PASS) registration guide
P2 Asset Support System (PASS) registration guide This document introduces the registration procedure for PASS. Please log in to PASS and refer to the PASS User s manual for details of this members only
More informationVMware Horizon FLEX User Guide
Horizon FLEX 1.5 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this
More informationContinuing and Professional Education Registration
Continuing and Professional Education Registration This complete set of instructions will guide you through the process of becoming an extended studies student If you are a new Continuing and Professional
More information