AWCC Infotainment. Frequently Asked Questions
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1 Frequently Asked Questions AWCC Infotainment 1
2 Q01: What is this service all about? This is a subscription based SMS offer for the AWCC subscribers. Through this service customers can get a variety of information related to news, world political situation, weather, horoscope and entertainment etc. If any user subscribes this service, s/he will be automatically receiving his/her required information everyday through SMS on his/her mobile phone. The following information will be available through this service: Package # Package Name Services Local Headlines 01 News World Headlines Weather Update Showbiz News 02 Entertainment Top Movies Chart Top Song Chart Joke of the Day 03 Finance Financial News Foreign Exchange Rate 04 Sports Football Result Any Sports related news 05 Horoscopes Aries Taurus Gemini Cancer Leo Virgo Libra Scorpio Sagittarius Capricorn Aquarius Pisces 06 Info General Information of the Infotainment Service. Subscriber of any above package will get Breaking News by default Q02: How to subscribe and unsubscribe the SMS Alert? To subscribe this service, customers will need to send respective keywords to short code The package wise subscription and unsubscription procedure is as below: Package # 01 (News): : `1 and/ or `News Type 1 and/or News and send to To unsubscribe this service, customers need to send `Off<space>1 and/or News to 2
3 Package # 02 (Entertainment): : `2 and/or `Ent Type 2 and/or Ent and send to To unsubscribe this service, customers need to send `Off<space>2 and/or Ent to Package # 03 (Finance): : `3 and/or `Fin Type 3 and/or Fin and send to To unsubscribe this service, customers need to send `Off<space>3 and/or Fin to Package # 04 (Sports): : `4 and/or `Spo Type 4 and/or Spo and send to To unsubscribe this service, customers need to send `Off<space>4 and/or Spo to Package # 05 (Horoscope): : As there are 12 zodiac sign and for each sign, subscriber needs to send individual keyword to have their daily horoscope. Below are the individual Zodiac based Keywords: 1. Aries Type `Ari and send to To unsubscribe this service, customers need to send `Off<space>Ari to 2. Taurus Type `Tau and send to To unsubscribe this service, customers need to send `Off<space>Tau to 3. Gemini Type `Gem and send to To unsubscribe this service, customers need to send `Off<space>Gem to 4. Cancer Type `Can and send to To unsubscribe this service, customers need to send `Off<space>Can to 5. Leo Type `Leo and send to To unsubscribe this service, customers need to send `Off<space>Leo to 6. Virgo Type `Vir and send to To unsubscribe this service, customers need to send `Off<space>Vir to 7. Libra Type `Lib and send to To unsubscribe this service, customers need to send `Off<space>Lib to 3
4 8. Scorpio Type `Sco and send to To unsubscribe this service, customers need to send `Off<space>Sco to 9. Sagittarius Type `Sag and send to To unsubscribe this service, customers need to send `Off<space>Sag to 10. Capricorn Type `Cap and send to To unsubscribe this service, customers need to send `Off<space>Cap to 11. Aquarius Type `Aqu and send to To unsubscribe this service, customers need to send `Off<space>Aqa to 12. Pisces Type `Pis and send to To unsubscribe this service, customers need to send `Off<space>Pis to Q03: What is the charge to avail this service? Below are the charging details of the service. Package Registration Daily Charge Package # 01 (News) 10 AFS / Year 1 AF / Day Package # 02 (Entertainment) 10 AFS / Year 1 AF / Day Package # 03 (Finance) 10 AFS / Year 1 AF / Day Package # 04 (Sports) 10 AFS / Year 1 AF / Day Package # 05 (Horoscope) 10 AFS / Year 1 AF / Day Q04: Can anybody unsubscribe the service in anytime? Yes. The subscribed user can unsubscribe the service anytime following the above mentioned un-subscription procedure. [See Question: 02) Q05: What is the charge for unsubscribe the service? No. There is no un-subscription charge for the service. Q06: Can anybody re-subscribe the service after unsubscribe? Yes. Anybody can re-subscribe this alert service anytime following the same registration procedure. [See Question: 02) Q07: Do I need to pay further for re-subscribe the service? Yes. You have to pay the registration charge as mentioned above while re-subscribe the service. Q08: Who are eligible for this AWCC Infotainment Service? All AWCC Prepay and Postpay subscribers are eligible to have this service. 4
5 Q09: How long this service is available? This is a permanent service starts from 26 th of February 2012 and will run as permanent basis. AWCC has the right to modify and/or discontinue the service if require. Q10: Can I get the alert for all packages? What is the procedure? Yes. You can get the alert for all packages. To have these you need to subscribe each individual packages as per above mentioned procedure. [See Question: 02) Q11: What will be the charges for all packages? Each package will cost 10AFS as registration charge for 1 year and 1 AF per day charge to get alert. Q12: How many SMS alerts I can get on each package? Below table shows the total alerts on each package: Package # Package Name Alerts Local Headlines 01 News World Headlines Weather Update Showbiz News 02 Entertainment Top Movies Chart Top Song Chart Joke of the Day 03 Finance Financial News Foreign Exchange Rate 04 Sports Football Result Any Sports related news 05 Horoscopes Aries Taurus Gemini Cancer Leo Virgo Libra Scorpio Sagittarius Capricorn Aquarius Pisces Subscriber of any above package will get Breaking News by default Q13: Is this service available to all AWCC subscribers? Yes. This service will be available to all Prepay and Postpay Subscribers. Q14: If I move to other region from my current region in Afghanistan, can I get the Alert? Yes. This service is available in all over the Afghanistan. 5
6 Q15: Can I get the subscribed Alert while roaming abroad? No. This service is only applicable in Afghanistan. No roaming facility is available. Q16: Can I forward the received alert to my friends? What will be the charge for that? Yes. You can forward the message to any number in Afghanistan to share the news. Standard SMS charge will be applicable i.e AFS per SMS. Q17: If I migrate to another new product (i.e. YBS to 2: 99) should I re-subscribe the service again? Yes you have to re-subscribe the service again. Q18: If I lost my SIM card and once get the new SIM card with the same MSISDN, should I resubscribe the service again? No. Your subscription is based on your MSISDN, so you do not need to re-subscribe the service again. Q19: If I am out of credit, can I get the alert daily? No. You will get a notice that you are out of credit. And once you will recharge your balance the alert will deliver to you. Q20: I already subscribed Capricorn, now I want to have Libra instead of Capricorn. What can I do? First you have to unsubscribe Capricorn [Off<space>Cap to 2323] and then subscribe Libra [LIB to 2323]. If you don t unsubscribe the Capricorn and subscribe Libra also then will get 2 horoscope alerts each day and you will be deducted 2 Afs/Day as daily charge for Capricorn & Libra Alert. Q21: What will be the charge for that? To unsubscribe Capricorn you don t need to pay anything and to subscribe Libra you need to pay 10 AFS as registration charge /year. 6
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