How to: Ordering Software at Surfspot
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1 How to: Ordering Software at Surfspot Preface Surfspot is a web shop for universities and colleges in the Netherlands, offering software and other IT products for a reduced price. TU/e employees and students require a valid TU/e usercode/password before they can order at Surfspot. The Surfspot web shop is accessible on this web address: Any software or hardware bought on Surfspot is for personal use only. If you require software for your office computer, please check our campus licensed software at: Ordering instructions Since the Surfspot web site is currently written in Dutch, we will explain the order process here using a few translated images of the web pages: Step 1: Go to the web page Choose the name of the university you are working for, from the list located under "(Onderwijs) instelling". Choose for "Technische Universiteit Eindhoven": The screen will change and show two additional fields: "TU/e naam" and "TU/e Wachtwooord". Enter your TU/e Windows usercode and password here: /Faculty of Industrial Engineering & Innovation Sciences 1
2 Step 2: Search for software On the upper-left side of the page at "Zoeken/Search" you can enter a name of the product you are looking for: The search results will look like this: If the desired product is in the list, you can click the "Shopping car" icon to add it to you list. Or you can click "Bestel direct" to start the order process. /Faculty of Industrial Engineering & Innovation Sciences 2
3 Step 3: Start the order process 3a. Product list The first step of the order process will show the list of the chosen product. Check this carefully, then press "Ga verder met bestellen": 3b. License agreements For some software packages you have to agree to the license. The example below shows the license agreements for Microsoft. Select "Ik ga akkoord met de licentievoorwaarden", then press the "Ga verder met bestellen" button: /Faculty of Industrial Engineering & Innovation Sciences 3
4 3c Name and address In this section you have to enter your name and the address to which the products will be delivered: After pressing the "Ga verder met bestellen" button, it will show an option to fill in an alternate delivery address. Just keep it empty and press the "Ga verder met bestellen" button: 3d Method of payment You can choose to three ways of payment: - By credit card Only MasterCard or Visa card are supported In this case it will ask for you card number and expiry date. /Faculty of Industrial Engineering & Innovation Sciences 4
5 - By ideal This is a Dutch-only online banking method. Not all banks are connected to this method of online payment. - By manual booking You will have to book the money yourself to a given bank account number. Upon delivery of payment, the goods will be send to your address. Select the payment you wish by pressing the appropriate "Gebruik dit betaalmiddel" button. /Faculty of Industrial Engineering & Innovation Sciences 5
6 3e Final confirmation Check the information in this final screen. When you press the "Plaats bestelling" button, the order will be placed. Depending of the method of payment, the steps displayed above could be different for each type of payment. After SurfSpot has received your payment, the order will be delivered to the given address within a few working days. Do you have any improvements to this How to or do you have more How To's to share with us? Don't hesitate to contact us at: servicedesk.ieis@tue.nl or give us a call at How to #09-06: Ordering software at Surfspot Author: Service desk IE&IS (servicedesk.ieis@tue.nl) Version: 1.1 Date: Reference: /Faculty of Industrial Engineering & Innovation Sciences 6
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