Beta Test Cases. ESET NOD32 Antivirus 5/ESET Smart Security 5. A. Installation. A1. New installation Typical. Pre-conditions: Steps to reproduce:

Transcription

1 ESET NOD32 Antivirus 5/ESET Smart Security 5 Beta Test Cases A. Installation A1. New installation Typical The aim of this use case is to verify that it is possible to install ESET NOD32 Antivirus 5/ESET Smart Security 5 correctly in the most common scenario Typical installation, without custom settings. 2. There is no other anti-virus product installed on the system. 3. Installation package of ESET Smart Security (ESS) or ESET NOD32 Antivirus v5 "*.msi" is available and prepared on local disk. 1. Launch the installation.msi package by double-clicking on it. 2. Accept End-User License Agreement. 3. Choose "Typical" mode of installation. 4. Confirm participation in ThreatSense.net. 5. Select that you wish to enable detection of potentially unwanted applications and confirm. 6. Wait until the installation is completed. 7. When network is detected, "New network connection detected" window appears; choose protection mode Sharing. 8. When the activation wizard appears, select Activate Beta version. 9. Enter details required in the activation form (name, address, ) and confirm to proceed. 10. Restart the OS. The installation process should run and complete smoothly, without errors. Please note that if you have User Account Control enabled in Windows, launch of the installation package will result in a prompt for confirming installation or providing administrative credentials (where applicable). In a case it does not behave this way please A2. Re-installation from older version 2. Old version of EAV/ESS is installed on OS, database is updated and the OS is restarted. 3. Installation package of the new version of EAV/ESS "*.msi" is available and prepared on local disk.

2 1. Double click on the installation package (*.msi file). 2. Click "Next". 3. Choose "I accept the terms in the License Agreement" and click "Next". 4. Click "Next". 5. Click "Install". 6. Click "Finish". 7. Click on ESET icon and open the ESET application. 8. Restart your computer and start the ESET application to check the current state of the application. 1. "EAV/ESS Setup" window is displayed. 2. End-User License Agreement is shown. 3. "Installation Mode" window is displayed. 4. Option "Use current settings" is enabled. Options (Typical and Custom) at the bottom are grayed out. 5. "Ready to Install" window appears. 6. Installation of EAV/ESS is started (User Account Control window appears on some operating systems). Status progress bar is used to display the current status of installation. Finally the last window of the Setup Wizard is displayed. 7. Splash screen is shown. Prompt requiring user attention is shown (in notification area). 8. "Maximum protection may not be ensured" is shown in orange color. A computer restart is recommended. "Maximum protection" is shown in green color. B. Computer Scan B1. Running a custom scan with shutdown upon its completion The aim of this use case is to test that the scanning functionality is working correctly and that the product will shut down the PC when requested. 2. ESS v5 is installed and running correctly. 1. Click on EAV/ESS tray icon and select "Open ESET Smart Security 5 or ESET NOD32 Antivirus 5". 2. Go to Computer Scan -> Custom scan 3. From the "Scan profile" dropdown box, select "In-depth scan". 4. Use the checkboxes to select scan targets: Operating memory, disk C:\ (and other local disks if available) 5. Click "Scan". 6. When the "Scan progress" dialog window appears, click on the link "Enable shutdown after scan" for your PC to be shut down upon completion of the scan. 7. Close the main GUI window. 8. Wait until the scan is completed and the tray notification appears. 9. Wait until the countdown expires and the PC is shut down.

3 Upon its start, the in-depth custom scan should display the progress bar and a line with files currently being scanned, followed by the count of detected threats. There is a possibility to open the running scan in a new window with detailed log. After sending it back to the background, the link "Bring to foreground" can be used to return to the initial progress bar. After closing the main GUI window, the actual progress of the scan will be indicated by animated tray icon. Hovering mouse cursor over the icon will display information about the scan in progress. As soon as the scan is completed, a notification window will appear, counting down 60 seconds to the shutdown, prompting the user to save changes in open documents and applications. It also offers a possibility to shut-down immediately or cancel the shutdown. When the time elapses, the PC should shut down correctly. B2. Running a smart scan The aim of this use case is to test that the scanning functionality is working correctly and that the tray notification displays correct information and links back to the main GUI window. 2. EAV/ESS v5 is installed and running correctly. 1. Click on EAV/ESS tray icon and select "Open ESET Smart Security 5" or ESET NOD32 Antivirus 5". 2. Go to Computer Scan -> Smart Scan. 3. Close the main GUI window. 4. Wait until the scan is completed and the tray notification appears. Tray notification about completed scan will appear as soon as the scan is completed. The notification will provide short summary of the scan, including its duration, time started, time finished, number of scanned objects, infected objects and cleaned objects. The notification will automatically disappear after a few seconds, based on the notification settings (default value is 10 seconds). B3. Web access protection 1. ESS/EAV is installed correctly. 2. OS is restarted after ESS/EAV installation. 3. All default settings are applied 1. Open web page and try to download eicar.com from "Download area using the standard protocol http" part of web page (click eicar.com). Use different versions of web browsers (Internet Explorer, Mozilla Firefox, Google Chrome, Opera, ). 2. Open ESS/EAV Main window -> Tools -> Log files and select "Detected threats" from drop-down menu. 1. Web access protection detects threat. Threat alert is displayed. 2. Text HTTP filter is in Scanner column for last threat.

4 B4. POP3 or IMAP filter protection 1. ESS/EAV is installed correctly. 2. Operating system is restarted after ESS/EAV installation. 3. Main window is opened. 4. Eicar.com file is downloaded (from web page protection of all antivirus programs has to be disabled during downloading; protection of ESS/EAV has to be enabled after download) to local drive. 1. Open client (use different versions of clients or different clients). 2. Receive containing eicar.com file ( has been sent from other account). 3. Open ESS/EAV Main window -> Tools -> Logs and select "Detected threats" from drop-down menu. 1. client is opened. 2. Real-time protection detects threat. Threat alert is displayed. 3. Text "POP3 or IMAP filter" is in Scanner column for last threat. B5. -filter protection 1. ESS/EAV is installed correctly. 2. Main window is opened. 3. Eicar.com file is downloaded (from web page protection of all antivirus programs and Windows defender has to be disabled during downloading; protection of ESS/EAV has to be enabled after download) to local drive. 4. Real-time file system protection is disabled in F5 (advanced setup) Computer Antivirus and antispyware Real-time file system protection. 5. Operating system is restarted. 1. Open client (use different versions of clients). 2. Send with attached eicar.com to your test address. 3. Open ESS/EAV Main window -> Tools -> Logs and select "Detected threats" from drop-down menu. 1. client is opened. 2. scanner detects threat. Threat alert is displayed. 3. Text " filter name of the client, e.g. Thunderbird" is in Scanner column for 4. last threat.

5 C. Parental Control C1. Correct blocking of web sites The aim of this use case is to verify that, when enabled, the Parental control feature is correctly filtering websites. 1. ESS is installed and running correctly. 2. Main ESS window is opened. 1. Click Home pane on the left side of the main windows of GUI in case you are somewhere else within the main GUI. 2. Enable Parental Control in case it is not enabled. 3. Assign the role "Child" to the Windows user account you are currently using. 4. Open any web browser and try to open websites which you think are not appropriate for a minor and should therefore not be allowed for viewing by a child. Parental Control behavior should block websites inappropriate for child audience. C2. Disable Parental control for certain time 1. ESS is installed correctly. 2. Main ESS window is opened. 1. Click Home pane on the left side of the main window of GUI in case you are somewhere else within the main GUI. 2. Enable Parental Control in case it is not enabled. 3. Click on Disable Parental Control 4. A pop-up window should appear with options for how long the protection should be disabled. 5. Try to set different time periods for disabling the protection and observe if Parental control will be automatically reenabled after the specified time interval (to verify that the feature has been re-enabled, check for the message "Parental is Enabled" in the main GUI window) Parental Control should automatically be re-enabled after the specified time interval. C3. Add/remove/change URL exception for Accounts The aim of this use case is to find out if ESET Parental control is editing exceptions for URL webpages correct way. Preconditions: 1. ESS is installed correctly. 2. Main ESS window is opened.

6 1. Click Home pane on the left of GUI in a case you are somewhere else within main GUI. 2. Click on the Parental Control link in the main GUI area 3. Enable Parental Control in a case it is not enabled 4. Click on a link on the bottom of main GUI Set exception for a web page 5. Dialog should appear 6. Write down URL which you deserve to set an exception for. 7. On the lower part of dialog there should be all windows user accounts listed with the current Block or Allow state for the written down URL. When the checkbox is ticked it means the URL is blocked for the corresponding Account. 8. Thick a checkbox for the corresponding account press OK button and go to the Setup of that corresponding account. 9. Navigate to the next Tab of the newly opened window called Blocked and Allowed web pages 10. Observe if previously written down URL is recorded in the Blocked web site list box. You should create a block exception for an URL for particular Windows User Account and it should be recorded in its setup. D. ESET Cloud-Powered reputation D1. Cloud lookup for files The aim of this use case is to find out if ESET Cloud-Powered Reputation feature works correct way and displays results about files. Preconditions: 1. EAV/ESS is installed correctly. 2. Main EAV/ESS window is opened. 1. Click Home pane on the left of GUI in a case you are somewhere else within main GUI. 2. Click Tools pane on the left side of the main GUI 3. Enable Parental Control in a case it is not enabled 4. Click on a link on the bottom of main GUI Set exception for a web page 5. Dialog should appear 6. Write down URL which you deserve to set an exception for. 7. On the lower part of dialog there should be all windows user accounts listed with the current Block or Allow state for the written down URL. When the checkbox is ticked it means the URL is blocked for the corresponding Account. 8. Thick a checkbox for the corresponding account press OK button and go to the Setup of that corresponding account. 9. Navigate to the next Tab of the newly opened window called Blocked and Allowed web pages 10. Observe if previously written down URL is recorded in the Blocked web site list box. You should create a block exception for an URL for particular Windows User Account and it should be recorded in its setup

7 E. SysInspector E1. Create SysInspector snapshot The aim of this use case is to verify that it is possible to successfully create a snapshot of the OS using ESET SysInspector tool. 2. EAV/ESS v5 is installed and running correctly. 3. OS is restarted after EAV/ESS v5 installation. 1. Click on ESET icon and open main window of EAV/ESS v5. 2. Go to Tools -> SysInspector; launch SysInspector by clicking on its icon. 3. Select Create Enter a comment to briefly describe your snapshot. 5. Wait until the snapshot is created. During creation of the snapshot, progress will be displayed in the status column. As soon as it is completed, the status will read "Created". F. Uninstallation F1. Uninstallation of V5 BETA The aim of this use case is to find out potential issues while uninstalling ESET product on different Operating systems and its versions with default applications and configurations on user s machines. 2. EAV/ESS v5 is installed and running correctly. 1. Click on a Start menu of an operating system 2. Find out ESET program 3. Click on Uninstall link within ESET folder in Start menu 4. Click Next button within dialog which appear on the desktop 5. Click Remove button 6. Feel free to submit us your feedback or leave it blank an un-tick the checkbox I want to submit the questionnaire data and click Next 7. Click Remove Uninstallation process should finish successfully and not freeze after a while.