Tariffs and Conditions for Payment Services Effective as of July 1 st 2015

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1 Tariffs and Conditions for Payment Services Effective as of July 1 st 2015 ING Commercial Banking ING Bank (Eurasia) AO

2 ING is one of the largest providers of financial products in Europe. ING offers Clients financial products in payment services, loans, mortgages and investments. In addition ING acts as an intermediary in insurances and pensions. These Tariffs and Conditions for Payment Services are effective as of July 1 st 2015 and applicable to offered ING Bank (Eurasia) AO. Rates offered in this brochure are subject to change. All fees shown in this brochure are exempt from VAT unless expressly stated otherwise. Exchange rates can be found via your local ING Office. ING Bank (Eurasia) AO / Krasnoproletarskaya 36, Moscow, , Russia / General banking licence no. 2495, date of issuance 28 May 2002 / License on dealer's activity No dd (for unlimited period of time) / License on brokerage activity No dd (for unlimited period of time). Tariffs and Conditions for Payment Services July 1 st

3 Tariffs Accounts Current account (in local or foreign currency) Opening RUB Maintenance RUB per month Closing RUB 0.00 Channels InsideBusiness Payments CEE / ING Online Set-up RUB per company Subscription RUB per month, per company Additional I-Dentity card RUB per item Additional I-Dentity card reader RUB per item Installation, training or repair RUB per visit InsideBusiness Payments CEE/ING Online Regional Site Subscription RUB per month, per company File transfer channels ING Bank provides File transfer channels to its clients, the fees and commissions are subject to agreement. Other channels Paper payment delivery RUB per transaction Available for same day domestic credit transfers. Additional fee Account, Balance and Transaction reporting Electronic reporting Intraday RUB 0.00 per month Intraday To third bank RUB per month SWIFT only End of Day RUB 0.00 per month End of Day To third bank RUB per month SWIFT only Paper account statements Paper statement Monthly RUB 0.00 per month Paper statement additional copy RUB per copy RUB per copy For statements older than 30 days Credit transfer Domestic credit transfer Same day RUB per transaction Via IBP CEE ING In-house RUB 0.00 per transaction Salary in batch RUB - Subject to agreement Incoming RUB 0.00 per transaction Tariffs and Conditions for Payment Services July 1 st

4 International credit transfer Two days % 0.50 per transaction Min. RUB , max. RUB Next day % 0.50 per transaction Min. RUB , max. RUB In case of GBP, CZK, CHF, PLN, HUF, CAD, NOK, DKK or HKD Same day % 0.50 per transaction Min. RUB , max. RUB In case of EUR or USD Incoming RUB 0.00 per transaction Credit transfer R-messages Revocation RUB per occurrence Possible until D-1 RUB per occurrence For D and further Other Services Audit letter RUB per item Bank reference RUB per item Standing Order Set-up RUB - Subject to agreement Standing Order Credit transfer to third bank RUB - per transaction Subject to agreement Inquiry and investigations RUB per occurrence Direct Debit Domestic Direct Debit ING Bank provides Domestic Direct Debit to its clients. The conditions, the fees and commissions are subject to agreement Cash Management Cash Management ING Bank provides Cash Management services to its clients, the fees and commissions are subject to agreement. Cards Corporate card Subscription USD per year Purchases RUB 0.00 per transaction Cash advance From ATM % 1.00 per transaction Min. USD 2.00 Cash advance From third bank ATM % 1.00 per transaction Min. USD 3.00 Cash advance Over the counter % 1.00 per transaction Min. USD 5.00 Cash Cash ING Bank provides Cash to its clients, the fees and commissions are subject to agreement. Tariffs and Conditions for Payment Services July 1 st

5 Cut-Off Times (COT) and Settlement Dating Account, Balance and Transaction reporting Frequency Time available (CET) Electronic reporting Intraday Five times a day 12:00 15:00 17:00 19:00 22:00 End of Day Once per day 07:00 Credit transfer Currency COT (CET) Book date Settlement Domestic credit transfers Same day 15:00 D D ING In-house 15:00 D D Salary in batch 14:00 D D Incoming - D - International credit transfers Two days Other 14:00 D D+2 Next day GBP, CZK, CHF, PLN, HUF, 14:00 D D+1 CAD, NOK, DKK, HKD Same day USD, EUR 14:00 D D Incoming - D+1 D+1 Conditions Disclaimer The fees and commissions listed in this document are for the Company's information only. For the avoidance of doubts, this document shall not be treated as: waiver of any rights of ING Bank (Eurasia) AO, written consent of ING Bank (Eurasia) AO to undertake any obligations, or written consent of ING Bank (Eurasia) AO to any actions or omissions by the Company or by any other person. This document is not an offer or invitation to treat. ING Bank (Eurasia) AO shall not bear any liability for any damages, losses or cost incurred as a result of usage of any information contained in this document or any conclusions made on the basis of this document. All applications for opening current accounts are to be reviewed by ING Bank (Eurasia) AO based on its requirements and criteria. The applicable terms and conditions will be defined by ING Bank (Eurasia) AO. In case some fees and commissions are established via direct negotiations, these will prevail against the standard tariffs. Charges for transactions not mentioned in this document are subject to special arrangement with ING Bank (Eurasia) AO. Business Days The schedule of official public holidays is published by the government specifically for each next year. The schedule is published by authorized paper of the Russian government. Information regarding TARGET closing days can be found on: Debit and Credit interest rates Negative account balance is not allowed by Russian legislation. Both overdrafts and interest on positive balance are subject to separate agreements. Compensated value date In case the client requests a Payment Order with same day value (SDVA codeword), ING will make sure that the debit value date will correspond with the date on which the Correspondent bank is credited. Compensated value date is chargeable according to these Tariffs and Conditions. Tariffs and Conditions for Payment Services July 1 st

6 Cancellation Payment Transaction The Client is able to cancel a Payment Transaction. The cancellation request should be delivered to the bank (Customer Service department) before Cut-Off Time in order to cancel a transaction prior to its execution. The request may be delivered as a free format letter which should be signed by authorized person. Revocation The Client is able to revoke a Payment Transaction. The revocation request should be delivered to Customer Service department as a free format letter which should be signed by authorized person. Payment Orders in writing From legal point of view, there is no difference in processing time for paper based and electronic payments. Specific forms In order to get the recent paper form of the document please contact Customer Service department. Loss, theft or unauthorized use of a Payment Instrument The Client shall take all reasonable actions immediately upon obtaining a Payment Instrument to protect personalized security features. The Client should notify the Bank about any transactions the Client disagrees with within 10 calendar days after the Bank has provided the Client with the Account Statement. Notification should be done in written form to Customer Service Department. Types of credit transfers To determine the type of outgoing credit transfers (except Dutch urgent payments), please use the flow chart shown below. SEPA Countries: Austria (EUR), Belgium (EUR), Bulgaria (BGN), Croatia (HRK), Cyprus (EUR), Czech Republic (CZK), Denmark (DKK), Estonia (EUR), Finland (EUR), France (EUR), Germany (EUR), Greece (EUR), Hungary (HUF), Ireland (EUR), Italy (EUR), Latvia (EUR), Lithuania (LTL), Luxembourg (EUR), Malta (EUR), The Netherlands (EUR), Poland (PLN), Portugal (EUR), Romania (RON), Slovakia (EUR), Slovenia (EUR), Spain (EUR), Sweden (SEK) and the United Kingdom (GBP), as well as the three EEA States Iceland (ISK), Liechtenstein (CHF) and Norway (NOK) plus Monaco (EUR) and Switzerland (CHF). Tariffs and Conditions for Payment Services July 1 st

7 Customer Support Desk Business Hours 09:00 17:30 CET, GMT +4 Business Days Monday to Friday Contact details ING Bank (Eurasia) AO Krasnoproletarskaya Moscow Russia SWIFT BIC INGBRUMM Customer Service Desk Telephone Number Fax Tariffs and Conditions for Payment Services July 1 st

8 Want to know more about ING? Visit or contact your local ING Office

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