A Parent s Guide to Baptist Children s Hospital

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1 A Parent s Guide to Baptist Children s Hospital Creating a healthier community, one child at a time To learn about opportunities to become involved with and support Baptist Children s Hospital Foundation, please visit BaptistHealth.net/Foundation or call North Kendall Drive n Miami, FL KIDS(5437) BaptistHealth.net/Kids Baptist Health South Florida 2163 PR-S 10/2013 Printed on recycled and mixed-source paper using vegetable-based inks. Please recycle.

2 Parents want what s best for their children, but they also need convenience. Baptist Children s Hospital is here to help. Our comprehensive facility is staffed with more than 200 pediatricians, including subspecialists who are passionate about medical care. Our team of highly skilled nurses, technicians, social workers and other healthcare practitioners works together with our physicians to provide compassionate care to patients and families. We Care About Kids Baptist Health cares about kids. We care about Alex, whose agenda includes tree climbing, skateboarding and, sometimes, a trip to the ER to patch up bumps brought on by adventure. We care about Isabella, whose tummy ache turned out to be trouble the kind our pediatric gastroenterologists could solve. We care for Jorge, born 12 weeks too soon, but who graduated from our Neonatal Intensive Care Unit a healthy, happy baby. And we especially care about Natalie and Michael, kids whose courage and charisma inspire everyone on our pediatric oncology team. Patient- and Family-centered Care, From Birth Through Adolescence South Florida families have trusted Baptist Health for more than 50 years. When our vision for a premier children s hospital became reality in 1997, Baptist Hospital continued its tradition of medical excellence with a special focus on children. Our services include a 24-hour Emergency Center, intensive care units and surgical, diagnostic and rehabilitative services all backed by the most advanced medical technology. And while expertise is essential, parents and patients appreciate our patient- and family-centered approach to care from our kid-friendly waiting rooms and child-sized equipment to child life specialists who support families throughout their hospital stay.

3 Well-being for All Ages and Stages of Childhood Recognizing the importance of physical, emotional and spiritual health, we care for the whole child. Whether it s a chronic condition, a complicated surgery, an injury or developmental delay, our experts address all aspects of pediatric medical care. Our child life specialists and social workers guide families, offering support and educating them about medical procedures, equipment, diagnoses and community resources. Our chaplains offer comfort and encouragement. emergency physicians and nurses with pediatric training, our medical team provides 24/7 emergency care. Our commitment to quality care earned the Center overall patient satisfaction rankings in the 99th percentile. From the moment we walked into the ER to the day she was discharged, the staff made a difficult situation easier. Nuria Garcia, grateful parent of Jacqueline, former Baptist Children s Hospital patient. Pediatric Surgery Services If your child needs surgery, you ll appreciate the peace of mind that comes from having highly skilled doctors. Our surgical team members are pediatric specialists from our surgeons and anesthesiologists to nurses who care for your child before, during and after surgery. With patient safety and superior outcomes always a top priority, they assist patients every step of the way. Children s Emergency Center At Baptist Children s Hospital, we understand that children aren t just little adults. Our full-service Emergency Center has kid-friendly interiors, child-sized equipment and a staff dedicated to families. Staffed by Board-certified pediatric Caring for the Health of Every Child Baptist Children s Hospital believes that every child deserves to be happy and healthy. Our concern for children is reflected in our comprehensive care. Within Baptist Children s Hospital or on the hospital campus, we offer: For parents of premature or critically ill newborns, our state-of-the-art Level III Neonatal Intensive Care Unit (NICU) is vital. One of the few hospitals in Miami-Dade with a Level III NICU, ours is staffed with in-house neonatologists and skilled nurses who provide round-the-clock care for our tiniest patients. Like our NICU, our Pediatric Intensive Care Unit is staffed by

4 pediatric intensivists, who specialize in caring for seriously ill or injured infants and children. Medical teams in both units see parents as partners in their child s care, and they provide patients and families with the services they need in order to thrive. emotional support. We also offer pet therapy, humor programs, educational playtime, a school reintegration program and family support groups. Recognizing that kids with chronic or complicated conditions need ongoing support, we established a Pediatric Advanced Care Team (PACT) to address quality-of-life concerns. PACT partners with your child s physician to provide pain management and care coordination and assist families faced with difficult medical decisions. Sometimes, kids need extra help to grow up strong and healthy. From fractures to scoliosis, the pediatric orthopedic surgery team, part of Baptist Health Medical Group, can correct a variety of conditions. The team treats active kids with sports injuries and children with chronic conditions such as spinal disorders and cerebral palsy, giving each patient personalized care in a family-centered environment. Uniquely qualified to address the special medical needs of pediatric patients, our surgeons and nurses strive to improve every child s chance for a healthy future. Our pediatric oncology services are affiliated with Baptist Hospital of Miami, which is accredited with commendation by the American College of Surgeons Commission on Cancer. The pediatric cancer services team, experts at treating children and helping families, can manage all cancer-care needs, including diagnostic imaging, surgery, chemotherapy, clinical trials, nutrition and

5 Martha Ware Rehabilitation Center, at 9035 Sunset Drive, helps children reach their full potential with physical, occupational and speech therapy. Our friendly, bilingual staff works with premature infants to children age 12. The team helps children with disabilities, developmental delays and orthopedic or brain injuries in a nurturing environment. Meeting Your Child s Unique Needs Backed by the strength of Baptist Health South Florida, Baptist Children s Hospital offers parents and patients access to a network of specialized services. Because children deserve a bright future, we can refer parents to outpatient child development services at Martha Ware Rehabilitation Center and South Miami Hospital s Child Development Center. South Miami Hospital s Child Development Center, at 5975 Sunset Drive, is a parent s resource for diagnostic testing, physical, speech and occupational therapy and other developmental services. Our caring, multidisciplinary team works with ill and injured children, as well as kids with autism, cerebral palsy and Down syndrome. With early intervention, education and support, many children achieve developmental milestones.

6 Health Education and Support From childbirth to breast-feeding, CPR education and parenting skills, we provide free and low-cost support groups and classes for parents and children. Adventure-themed exam rooms filled with toys make getting an X-ray, CT scan, MRI or ultrasound a lot less stressful. Our family-friendly diagnostic imaging center provides fast, accurate diagnosis by Board-certified pediatric radiologists and anesthesiologists. The center is located inside the Baptist Medical Plaza at Country Walk, at SW 152 Street. The Addiction Treatment and Recovery Center at South Miami Hospital provides treatment for adolescents struggling with addiction. Our caring physicians, therapists and psychologists address all aspects of addiction treatment, customizing care for each patient and even offering a program in Spanish. Urgent Care Close to Home No matter where you live in South Florida, Baptist Health has an urgent care center near you. Our centers treat common ailments and injuries in children and adults. To find an urgent care center near you, visit BaptistHealth.net. When you love what you do, it comes through in your work. I love caring for children. As a parent myself, I can empathize with the parents of a sick child. They often feel so helpless. It s important that I involve them in their child s treatment. After all, patient- and family-centered care is part of the Baptist Health culture. Carrie Ponce, R.N., pediatric clinical educator and mother of 2-year-old Mason.

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