MARIN TRANSIT 2008 Systemwide Onboard Survey

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "MARIN TRANSIT 2008 Systemwide Onboard Survey"

Transcription

1 MARIN TRANSIT 2008 Systemwide Onboard Survey DRAFT SUMMARY REPORT Prepared by COREY, CANAPARY & GALANIS RESEARCH 447 Sutter Street Penthouse North San Francisco, CA 94108

2 CONTENTS INTRODUCTION... 3 EXECUTIVE SUMMARY... 7 CHARTS KEY FINDINGS... 9 DETAILED RESULTS Trip-Specific Information Access and Egress Trip Purpose Transfers Fare Category Payment Type Traveling with Children Use of Marin Transit Length of Time Using Marin Transit Main Reason for Choosing Marin Transit Alternatives to Marin Transit Rider Characteristics Place of Residence Demographics ROUTE SPECIFIC INFORMATION VERBATIM COMMENTS APPENDICES A. Questionnaire B. Methodology, Editing Procedures, and Routes Sampled C. Interviewer Training Instructions

3 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT INTRODUCTION This report details the findings of an onboard survey of Marin County Transit District bus users. The fieldwork on this study was conducted from October 9, 2008, through November 22, In total, 2,947 completed questionnaires were collected and tabulated. Key objectives of the survey include: Ascertaining rider satisfaction by asking for assessment on a variety of service attributes. Creating a complete picture of Marin Transit riders with origin, access, transfer, egress, and destination information to better understand how riders use the system. Establishing rider demographics, including age, income, and city of origin. This report includes an Executive Summary, which provides highlights of the results, followed by a Detailed Results section that provides data on each question asked in the survey and verbatim comments. This is followed by a section that references pertinent information for each route surveyed. The Appendix of this report includes a copy of the English and Spanish language questionnaires, technical information on survey methodology and weight factors used, information on routes sampled, and interviewer instructions. Complete statistical tables are included in a separate binder. Questions regarding this project may be directed to: Jon Canapary at Corey, Canapary & Galanis Research, (415) / Methodology and Response Rate The survey was conducted as an onboard self-administered questionnaire distributed to Marin Transit riders. Surveyors boarded pre-selected routes and attempted to distribute questionnaires to all passengers on the bus. Completed surveys were collected by these surveyors (who stayed onboard during the bus route). Specific steps were taken to ensure the highest possible response rate. This include: using professional/experienced onboard surveyors on the project, printing the questionnaire in English and Spanish, and providing a business reply mail-back option for passengers who did not have time to complete the survey onboard. The overall response was good for a systemwide bus survey of this type. This response is measured by a 32% Response Rate. This is calculated by dividing the total number of completes (2,947) by the all eligible passengers riding on the sampled buses (9,332). (Note: all eligible passengers includes everyone except: children under 13, riders who had already participated, those who had a language barrier and those who were sleeping on the bus.) Please see the Appendix for additional details on distribution procedures and response rate information. The bulk of the surveying was conducted between the hours of 5:00 AM and 11:00 PM. The weekday shifts were allocated to allow for surveying during morning and afternoon peak periods, as well as off-peak periods. Specific routes were selected for each surveyor to ensure that interviewing on specific routes was conducted during different times of the day. Surveyors returned completed questionnaires to Corey, Canapary & Galanis office following the completion of the fieldwork. 3

4 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT Sampling In total, 2,947 completed surveys were conducted. This total equates to a system-wide margin of error of +/- 1.49% (at the 95% confidence level). The sampling on the study was designed to achieve a cross section of riders utilizing different routes. Surveys were conducted on weekdays and on weekends. We sampled a total of 26 different routes. Each shift was assigned to allow a surveyor to cover multiple scheduled runs on selected routes. Depending on the route, two to ten full runs were covered in each allocated shift. On longer routes fewer runs were covered in a single shift because the surveyor remained on the bus for the full length of the bus route. In total, 554 individual survey runs were completed on these sampled routes. Selection of routes was achieved by establishing a protocol which grouped routes by ridership: a) highly traveled routes, b) moderately traveled routes, and c) lightly traveled routes. After segmenting the routes by these criteria, interviewer shifts were assigned to randomly selected Marin Transit routes based on their grouping. About 75% of the shifts were assigned to weekday routes, and 25% to weekend routes. The segmentation groupings are shown in the table below. WEEKDAY SEGMENTATION GROUPINGS Route type Avg weekday ridership # of routes to consider Target Shift Allocation (%) Highly traveled routes... 2,500 or more passengers 9 routes total 35% Moderately traveled routes... 1,000 2,499 passengers 5 routes total 25% Lightly traveled routes... Less than 1,000 passengers 10 routes total 15% SATURDAY / SUNDAY Route type Avg daily (Sat or Sun) ridership # of routes to consider Target Shift Allocation (%) Highly traveled routes... 1,500 or more passengers 2 routes total 12% Moderately traveled routes ,499 passengers 3 routes total 8% Lightly traveled routes... Less than 500 passengers 15 routes total 5% The segments above are based on the daily ridership figures that were included in Exhibit 2 of the Marin Transit Onboard Survey RFP. A complete list of the specific Marin Transit routes that were surveyed is included in Appendix E of this report. 4

5 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT Weighting The data were weighted by ridership segment to proportionately represent Marin Transit riders. The resulting ridership segments are Weekday and Weekend. The following chart shows the actual number of interviews by ridership segment and the number of interviews weighted to represent the proportional amount of riders in each. It also shows the number of riders the weighting is based on, as well as the percentage of riders these numbers represent (weighting %). WEIGHTING Weekday Weekend Weekly Total Interviews completed 1,882 1,065 2,947 Interviews weighted by strata 2, ,947 Estimated # of Marin Transit riders* 59,832 10,321 70,153 Weighting % 85.3% 14.7% 100.0% *Estimated # of Marin Transit riders taken from ridership averages for April/May Percentages in this report may not total 100% due to statistical rounding. 5

6 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT 6

7 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT EXECUTIVE SUMMARY The primary reason Marin Transit is used is to commute to work or school. 53% of all riders are either commuting to/from work or attending a work-related function. Additionally, 24% are riding Marin Transit to go to/from school. Even among weekend riders, 58% are traveling to go to/from work or attend a work-related function. Those earning less than $25,000 were most likely to say they were commuting to/from work (50%) than any other income group. (By comparison, 41% of those earning $25,000-$49,999; 33% of those earning $50,000-$99,999 and 26% of those earning $100,000+ were commuting to/from work.) Higher income riders were more likely to be attending school or going to a work-related meeting outside of a normal commute pattern. Almost one-quarter (24%) of riders have been using Marin Transit for less than a year. Tenure varies somewhat by route. More than 35% of riders on Route 49, and about 32% of riders on Route 51, have been riding less than one year. These are the highest rates of new riders among regular routes. More than 38% of shuttle riders have been riding less than one year. Although middle/high school service accounts for some of these newer riders, there are also a substantial percentage of new riders in the 18 to 34 age range. These riders, on average, also tend to have higher household incomes than those riding 3 or more years. This suggests two segments of new riders: One sub-segment of college students who live in Marin County and whose households are high-income; Another sub-segment of young professionals, possibly recent graduates continuing to use Marin Transit. More than half of Marin Transit users rely on the system as their primary mode of transportation. More than half (54%) said Marin Transit was their only option for making the surveyed trip (Question 6). When asked why they use Marin Transit, over three-fourths (77%) said, Don t have a car/don t drive (Question 12). Riders generally walk to their bus stop when using Marin Transit. Walking is the primary mode used to get to and from Marin Transit; 75% walk to their bus stop, and 69% walk from their stop to their final destination. More than half (55%) of all Marin Transit riders transfer to at least one other Marin Transit bus before reaching their final destination. Although only 4% of riders use TransLink, it is used disproportionately by older, wealthier riders. While only 4% of riders overall use TransLink, 9% of those earning $50,000-$99,999 and 11% of those earning over $100,000 use the card. Conversely, only 3% of those earning under $25,000 use TransLink. Those age are more likely to use TransLink (9%) than any other age group. Those earning under $25,000 are most likely to pay their fare using cash (81%), compared to 77% of all riders and 73%-76% of riders in all other income brackets. Language may also be a barrier: 95% of those who said they use TransLink filled out an English language questionnaire. 7

8 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT 8

9 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT CHARTS KEY FINDINGS 9

10 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT LENGTH OF TIME RIDING MARIN TRANSIT How long have you been using Marin Transit buses? 24% are relatively new riders* 22% 18% 22% 15% 15% 10% Less than 6 months 6 months to 1 year 1 to 3 years 3 to 5 years 5 to 10 years More than 10 years *14.5% have been riding less than 6 months, while 9.6% have been riding 6 months to 1 year. Base: Total (2947) 10

11 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT PURPOSE OF TRIP What is the purpose of your trip today? 53% 24% 12% 14% 7% 5% Work School Shopping/ personal errands Social/ Recreation/ Sports Medical Other Base: Total (2947) Multiple answers were accepted on this question. 11

12 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT TRANSFER During the trip today, how many times will you transfer? 43% 28% 19% 8% or more Base: Total (2947) 12

13 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ALTERNATIVES TO MARIN TRANSIT What other type of transportation could you have used instead of Marin Transit for your trip today? 54% 27% 14% 5% 2% 4% None Drive/Carpool Bike Walk Taxi Other Base: Total (2947) 13

14 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE BY ROUTE COMPARISON Income and Use of Marin Transit for Work 80% % Income Under $25k % Work Related 70% 60% 50% 40% 30% 20% 10% 0% Route Number 14

15 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE BY ROUTE COMPARISON New Ridership and Average Household Income 40% % New Riders Income ($000) $60,000 35% 30% $50,000 Percentage of New Riders 25% 20% 15% 10% 5% $40,000 $30,000 $20,000 $10,000 Annual Household Income ($) 0% Route Number $- 15

16 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT 16

17 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT DETAILED RESULTS 17

18 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT TRIP SPECIFIC INFORMATION ACCESS AND EGRESS 5a. How did you get to the bus? 5b. How will you get to your final destination after you exit the bus? Walking is the primary mode in getting to and from Marin Transit. 75% walk to their bus stop, and 69% walk from their stop to their final destination. Only 7% of riders were dropped off/picked up by car, carpooled, or drove alone. This remained relatively steady except Weekend riders, who were somewhat more likely to be picked up by car. Weekend riders were also somewhat more likely to use either another Marin Transit or a Golden Gate Transit bus than weekday riders. Multiple answers were accepted on this question. Access and Egress Mode - Total Access Egress Total Total Base: (All Respondents) % % Walked Golden Gate Transit Bus Another Marin Transit Bus Bike Dropped off/picked up by Car Drove Alone/Carpooled Golden Gate Ferry Other Ferry (Unspecified) Muni... 1 <1 Taxi... <1 <1 BART... <1 <1 AC Transit... <1 <1 Whistlestop... <1 <1 Other (See Statistical Tables Q5A & Q5B) 18

19 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT Access Mode By period Total Weekday Weekend Base: (All Respondents) % % % Walked Golden Gate Transit Bus Another Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Golden Gate Ferry Other Ferry (Unspecified) Muni Taxi... <1 <1 - BART... <1 <1 <1 AC Transit... <1 <1 - Whistlestop... <1 <1 - Other (See Statistical Table Q5A) Egress Mode By period Total Weekday Weekend Base: (All Respondents) % % % Walked Golden Gate Transit Bus Another Marin Transit Bus Bike Picked Up Drove Alone/Carpooled Golden Gate Ferry Other Ferry (Unspecified) Muni... <1 1 <1 BART... <1 <1 <1 Taxi... <1 <1 1 AC Transit... <1 <1 <1 Whistlestop... <1 <1 - Other (See Statistical Table Q5B) 19

20 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT TRIP PURPOSE 7. What is the purpose of your trip today? Over three-fourths of Marin Transit riders (77%) are traveling for work, school, or work-related reasons. Even among weekend riders, 64% were traveling for work or school. Total Weekday Weekend Base: (All Respondents) % % % Work School Work Related Event/Meeting Shopping Visit Friends/Family Medical/Dental Recreation/Entertainment Personal Errands Other (See Statistical Table Q7) Note: As with most on-board bus surveys, the share of those using Marin Transit for school trips is likely under-represented in the above table. Two factors contribute to this: a) Selection criteria. Only respondents who appear to be 13 years or older are offered a questionnaire; and b) Trip duration. Some school routes were very short. In these cases, surveyors pointed out the mail-back option to respondents, but completes returned by mail are typically low. 20

21 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT TRANSFERS 4. During this trip, will you transfer from one bus to another? 4A. How many times? Over half of Marin Transit riders (57%) transfer at least once a trip. Weekend riders are somewhat more likely to transfer (71%) than weekday riders (55%). Weekend riders are also somewhat more likely to have to transfer 2 to 3 (or more) times, rather than just once. Total Weekday Weekend Base: (All Respondents) % % % Yes No Total Weekday Weekend Base: (Will transfer) % % % 1 time times or more times (See Statistical Tables Q4 and Q4A) 21

22 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT FARE CATEGORY 8. What type of fare did you pay for this trip? Over six in ten riders (61%) surveyed are in the adult fare category. Nearly three in ten (28%) are youth riders. Weekend riders have a higher percentage of adult riders and a lower percentage of youth riders, as well as a slightly smaller percentage of senior and disabled riders. Total Weekday Weekend Base: (All Respondents) % % % Adult Youth Disabled Senior Other (See Statistical Table Q8) Note: As with most on-board bus surveys, the share of those using Marin Transit for youth fare trips is likely under-represented in the above table. Two factors contribute to this: a) Selection criteria. Only respondents who appear to be 13 years or older are offered a questionnaire; and b) Sampling route selection. Only a small share of dedicated school only routes were sampled on this project. 22

23 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT PAYMENT TYPE 9. How did you pay this fare? The vast majority of riders pay with cash* (77%). Twice as many riders use a ticket from a ticket book (9%) than use TransLink (4%) to pay for their trip. Total Weekday Weekend Base: (All Respondents) % % % Cash Ticket (from a ticket book) Youth Pass TransLink Homeward Bound Ticket/Coupon... <1 <1 - Non-Paying Passenger^... <1 <1 - Other ^ includes police, employee benefit, etc. (See Statistical Table Q9) *Note: Based on other questions answered by riders, it appears that most riders answered this question based on how they paid for their entire trip, NOT the particular bus where they were surveyed. Because of this, transfers are not represented on this chart. Data on this chart has been pro-rated to remove transfers from the total. See Question 4 (Transfers) for an accurate depiction of transfer rates. 23

24 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT TRAVELING WITH CHILDREN 10. Are you traveling with any children aged 13 or younger on this trip? 10A. How many? Weekend trips are nearly twice as likely to include children (12%) than weekday trips (7%). However, those traveling with children during the week are more likely to have 3 or more children with them. Most people traveling with children have only 1 or 2 children traveling with them. Total Weekday Weekend Base: (All Respondents) % % % Yes No Total Weekday Weekend Base: (Those traveling with children) % % % 1 child children or more children (See Statistical Table Q10 & Q10A) 24

25 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT USE OF MARIN TRANSIT LENGTH OF TIME RIDING MARIN TRANSIT 11. How long have you been using Marin Transit buses? One in four riders (25%) has ridden Marin Transit for less than a year. While weekend riders are somewhat more likely to have been riding for 3 to 10 years, weekday riders are more likely to be very new or long-standing riders of Marin Transit. Total Weekday Weekend Base: (All Respondents) % % % Less than 6 months months 1 year years years years More than 10 Years (See Statistical Table Q11) 25

26 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT MAIN REASONS FOR CHOOSING MARIN TRANSIT 12. What are your main reasons you ride Marin Transit?(Check up to TWO.) Over three-fourths of riders said they ride Marin Transit because they don t have a car and/or don t drive (77%). Weekend riders were somewhat more likely to give this reason (80%) than weekday riders (76%). Other top reasons for riding Marin Transit were to help the environment, save money, and avoid traffic. Multiple answers were accepted on this question. Total Weekday Weekend Base: (All Respondents) % % % Don't have a car/don't drive Help the environment Save money Avoid traffic Relax/reduce stress Ability to do other things Faster than other options Don t want to deal with parking Faster than other options Employer helps pay for transit Like taking bus (drivers, people on bus, scenery, etc)^... <1 1 <1 Car is being repaired^... <1 <1 <1 Convenience^... <1 <1 <1 Avoid Drinking & Driving/DUI^... <1 <1 <1 Don t like to drive/avoid freeways/avoid driving certain times/roads^... <1 <1 <1 Facilitate bicycling^... <1 <1 - Other (See Statistical Table Q12) ^ Indicates reasons that were written in and not listed on the questionnaire. 26

27 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ALTERNATIVES TO MARIN TRANSIT 6. What OTHER TYPE of transportation could you have used instead of Marin Transit today? Over half of all riders (54%) say Marin Transit is their only option for making the surveyed trip. This is even truer of weekend riders (61%) than weekday riders (53%). Conversely, 28% of weekday riders said they could drive or carpool, while only 17% of weekend riders had that option. Multiple answers were accepted on this question. Total Weekday Weekend Base: (All Respondents) % % % None Marin Transit is my only option Drive/Carpool Bike Walk Taxi Bus Not Specified... <1 <1 <1 Golden Gate Transit... <1 1 - Whistlestop... <1 <1 <1 Ferry Not Specified... <1 <1 <1 BART... <1 <1 <1 Other (See Statistical Table Q6) 27

28 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT 28

29 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT RIDER CHARACTERISTICS PLACE OF RESIDENCE (BASED ON ZIP CODE) 17. What is your home ZIP Code? Most riders (89%) reside in Marin County, with more than half living in San Rafael or Novato. Over half of weekend riders (61%) come from San Rafael alone. Total Weekday Weekend Base: (All Respondents) % % % San Rafael Novato Mill Valley Fairfax San Anselmo Sausalito Belvedere/Tiburon Corte Madera Greenbrae/Kentfield Larkspur Other Marin County San Francisco Richmond All other Contra Costa County Sonoma County Alameda County Other Bay Area Other California Outside of CA... <1 <1 1 Unknown Zip Code Note: Only cites with a 1% or greater total share are listed. For a complete list of cities, see statistical table Q17. (See Statistical Table Q17) 29

30 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT DEMOGRAPHICS A higher percentage of men ride Marin Transit than women, and this is particularly true on weekends, when 62% of passengers are male. Total Weekday Weekend Base: (All Respondents) % % % GENDER Male Female AGE and older Mean Age (Years) (See Statistical Tables Q13-16) Note: Survey targeted respondents 13 years of age or older. 30

31 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT DEMOGRAPHICS Total Weekday Weekend Base: (All Respondents) % % % INCOME Less than $25,000/yr $25,000 - $49, $50,000 - $74, $75,000 - $99, $100,000 - $149, $150,000 - $199, $200,000 or more Mean Annual Income ($)... $42,360 $43,200 $37,100 RACE/ETHNICITY Hispanic Caucasian/White African American/Black Asian/Pacific Islander Native American Middle Eastern^ <1 Other ^ Indicates category that was written in (not listed) on the questionnaire. (See Statistical Tables (Q13-16) 31

32 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT 32

33 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE SPECIFIC INFORMATION 33

34 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 17 Most Route 17 riders (78%) walk to reach their bus. Route 17 riders are somewhat more likely to use the bus to commute to or from work than other Marin Transit riders (55% vs. 42% respectively.) Access Modes - Route 17 78% 16% 8% 6% 4% 1% 4% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 17 Marin Transit % % Commute to and from work School Work Related Event/Meeting Shopping 9 10 Visit Friends/Family 8 7 Recreation/Entertainment 8 6 Medical/Dental 6 7 Other 6 5 How Long Using Marin Transit Route 17 Marin Transit % % Less than a year years years Over 10 Years

35 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT Alternatives to Marin Transit Route 17 Marin Transit % % Marin Transit is my only option Drive/Carpool Bike Other 8 6 Walk 3 5 Transferred? Reasons for Riding Yes 67% Don't have a car/don't drive 78% No 33% Save money 24% Help the environment 21% Relax/reduce stress 12% Demographics Gender Male... 51% Female... 49% Age 13 to 17 Years... 15% 18 to 24 Years... 20% 25 to 44 Years... 38% 45 to 64 Years... 24% 65 Years and Over...4% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...4% Race/Ethnicity White... 41% Hispanic... 41% African American/Black... 11% Asian/Pacific Islander... 5% Native American... 1% Other... 4% City of Residence San Rafael... 29% Mill Valley... 29% Novato... 7% Sausalito... 8% Other... 27% Mean Age years Mean Income...$39.5K 35

36 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 19 Route 19 riders are much more likely to be commuting to or from work, or attending a work-related event, than Marin Transit riders as a whole. However, Route 19 riders are much less likely to be attending school than other riders. Route 19 also has fewer new riders than other Marin Transit routes; while all Marin Transit routes have about 24% of riders who have been using the service less than one year, only 16% of Route 19 riders are that new. Route 19 riders also have the oldest average age of any regular route, at 38.9 years. 72% Access Modes - Route 19 17% 11% 3% 5% 3% 2% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 19 Marin Transit % % Commute to and from work Work Related Event/Meeting Shopping Visit Friends/Family 9 7 Recreation/Entertainment 9 6 Medical/Dental 8 7 School 4 24 Other 4 5 Alternatives to Marin Transit Route 19 Marin Transit % % Marin Transit is my only option Drive/Carpool Bike Other 3 6 Walk

37 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Route 19 Marin Transit % % Less than a year years years Over 10 Years Transferred? Reasons for Riding Yes 67% Don't have a car/don't drive 71% No 33% Save money 27% Help the environment Avoid traffic 16% 24% Demographics Gender Male... 58% Female... 42% Age 13 to 17 Years...6% 18 to 24 Years... 18% 25 to 44 Years... 46% 45 to 64 Years... 21% 65 Years and Over... 10% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...5% Race/Ethnicity Hispanic...54% White...28% Asian/Pacific Islander...9% African American/Black...7% Native American...4% Other...2% City of Residence San Rafael...36% Tiburon...23% Novato...9% Mill Valley...8% Other...24% Mean Age...39 years Mean Income... $38.0K 37

38 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 22 Route 22 riders are just as likely to be commuting to work as going to school; 33% of riders say they use it to go to work, while 33% say they use it to go to school. This is a higher share of school-based trips than Marin Transit routes as a whole. Route 22 riders are most likely to use TransLink (6.4%) than any other Marin Transit route. Access Modes - Route 22 77% 10% 8% 6% 5% 1% 5% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 22 Marin Transit % % Commute to and from work School Work Related Event/Meeting Shopping 8 10 Visit Friends/Family 8 7 Recreation/Entertainment 8 6 Medical/Dental 5 7 Other 4 5 Alternatives to Marin Transit Route 22 Marin Transit % % Marin Transit is my only option Drive/Carpool Bike Walk 5 5 Other

39 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Route 22 Marin Transit % % Less than a year years years Over 10 Years Transferred? Reasons for Riding Yes 59% Don't have a car/don't drive 72% No 41% Help the environment 23% Save money 23% Relax/reduce stress 13% Demographics Gender Male... 52% Female... 48% Age 13 to 17 Years... 17% 18 to 24 Years... 24% 25 to 44 Years... 32% 45 to 64 Years... 20% 65 Years and Over...6% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...4% Race/Ethnicity White...49% Hispanic...33% African American/Black...10% Asian/Pacific Islander...8% Native American...1% Middle Eastern...1% Other...2% City of Residence San Rafael...31% Sausalito...10% Mill Valley...7% Novato...8% Other...44% Mean Age...34 years Mean Income... $44.2K 39

40 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 23 Route 23 riders tend to have used Marin Transit longer than Marin Transit riders as a whole, with nearly onethird (31%) riding Marin Transit for 10 years or more. By contrast, 22% of all Marin Transit riders have ridden for 10 years or more. Route 23 riders have the second highest frequency of TransLink use among all Marin Transit routes. Access Modes - Route 23 78% 11% 9% 6% 4% 1% 6% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 23 Marin Transit % % Commute to and from work Work Related Event/Meeting School Shopping Recreation/Entertainment 10 6 Visit Friends/Family 9 7 Medical/Dental 7 7 Other 6 5 Alternatives to Marin Transit Route 23 Marin Transit % % Marin Transit is my only option Drive/Carpool Bike Walk 8 5 Other

41 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Route 23 Marin Transit % % Less than a year years years Over 10 Years Transferred? Reasons for Riding Yes 66% Don't have a car/don't drive 80% No 34% Help the environment 27% Save money 21% Ability to do other things 8% Demographics Gender Male... 50% Female... 50% Age 13 to 17 Years... 15% 18 to 24 Years... 20% 25 to 44 Years... 37% 45 to 64 Years... 20% 65 Years and Over...8% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...3% Race/Ethnicity White...61% Hispanic...29% Asian/Pacific Islander...10% Native American...4% African American/Black...3% Other...1% City of Residence Fairfax...31% San Rafael...28% San Anselmo...20% Novato...4% Other...17% Mean Age...36 years Mean Income... $38.7K 41

42 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 29 Route 29 riders are somewhat more likely to be commuting to work than Marin Transit riders as a whole (51% vs. 42%). However, Route 29 riders are also slightly more likely to a) not have a car or not drive; and b) not have any other option than Marin Transit for making their trip. They also have the lowest average income of any route. Route 29 riders are also three times as likely to be making a trip for medical or dental purposes than Marin Transit riders as a whole (21% vs. 7%). They are also less likely to have walked to the bus than any other regular route. 67% Access Modes - Route 29 20% 5% 3% 4% 4% 10% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 29 Marin Transit % % Commute to and from work Medical/Dental 21 7 School Work Related Event/Meeting Visit Friends/Family 5 7 Recreation/Entertainment 5 6 Shopping 4 10 Other 0 5 Alternatives to Marin Transit Route 29 Marin Transit % % Marin Transit is my only option Drive/Carpool Bike Other 5 6 Walk

43 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Route 29 Marin Transit % % Less than a year years years Over 10 Years Transferred? Reasons for Riding Yes 60% Don't have a car/don't drive 80% No 40% Save money Help the environment 25% 22% Avoid traffic 14% Demographics Gender Male... 50% Female... 50% Age 13 to 17 Years...6% 18 to 24 Years... 25% 25 to 44 Years... 42% 45 to 64 Years... 25% 65 Years and Over...4% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...1% Race/Ethnicity Hispanic...63% White...28% Asian/Pacific Islander...4% African American/Black...3% Native American...1% Middle Eastern...1% Other...1% City of Residence San Rafael...63% Novato...8% San Anselmo...6% Greenbrae...5% Other...18% Mean Age...36 years Mean Income... $31.7K 43

44 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 35 63% of Route 35 riders (vs. 55% of all Marin Transit riders) have been using Marin Transit for 1 to 10 years. Route 35 riders are somewhat more likely to be commuting to work, with 54% of riders on this route doing so compared with 42% of Marin Transit riders as a whole. Route 35 riders are most likely to be traveling with at least one child;14% of Route 35 riders did so, compared with 8% among Marin Transit routes overall. Route 35 riders also have the highest transfer rate of any route, with 77% saying they will transfer from one bus to another during their trip. 68% Access Modes - Route 35 26% 11% 4% 2% 2% 4% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 35 Marin Transit % % Commute to and from work Shopping Visit Friends/Family 12 7 School Work Related Event/Meeting 8 11 Recreation/Entertainment 8 6 Other 6 5 Medical/Dental 5 7 Alternatives to Marin Transit Route 35 Marin Transit % % Marin Transit is my only option Bike Drive/Carpool Walk 4 5 Other

45 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Route 35 Marin Transit % % Less than a year years years Over 10 Years Transferred? Reasons for Riding Yes 77% Don't have a car/don't drive 78% No 23% Help the environment 19% Save money 17% Avoid traffic 11% Demographics Gender Male... 63% Female... 37% Age 13 to 17 Years... 18% 18 to 24 Years... 30% 25 to 44 Years... 35% 45 to 64 Years... 14% 65 Years and Over...3% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...4% Race/Ethnicity Hispanic...82% White...13% African American/Black...5% Asian/Pacific Islander...2% Native American...<1% Other...1% City of Residence San Rafael...82% Novato...5% San Anselmo...2% Greenbrae...1% Other...10% Mean Age...31 years Mean Income... $35.7K 45

46 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 36 Route 36 riders are more likely to be commuting to work or attending a work related event than Marin Transit riders as a whole (71% vs. 53% respectively). They are less likely to use Marin Transit for educational or leisure pursuits. 69% Access Modes - Route 36 24% 12% 3% 5% 2% 5% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 36 Marin Transit % % Commute to and from work Work Related Event/Meeting School Shopping 8 10 Medical/Dental 8 7 Other 7 5 Visit Friends/Family 5 7 Recreation/Entertainment 3 6 Alternatives to Marin Transit Route 36 Marin Transit % % Marin Transit is my only option Drive/Carpool Bike Walk 6 5 Other

47 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Route 36 Marin Transit % % Less than a year years years Over 10 Years Transferred? Reasons for Riding Yes 77% Don't have a car/don't drive 75% No 23% Help the environment 18% Don't want to deal with parking 12% Save money 11% Demographics Gender Male... 60% Female... 40% Age 13 to 17 Years... 15% 18 to 24 Years... 19% 25 to 44 Years... 49% 45 to 64 Years... 15% 65 Years and Over...2% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...2% Race/Ethnicity Hispanic...64% White...21% Asian/Pacific Islander...5% African American/Black...10% Native American...2% Other...0% City of Residence San Rafael...65% Novato...7% Sausalito...5% Greenbrae...2% Other...21% Mean Age...32 years Mean Income... $37.0K 47

48 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 45 Route 45 has the highest percentage of choice riders of any Marin Transit route, with 52% indicating they would have some other alternative to make the surveyed trip. Route 45 riders also have the second-highest incomes of any route, with an average annual household income of $49,920. Route 45 riders have the second youngest average age of any regular Marin Transit route, with the average rider being only 29 years old. They are also more likely to use Marin Transit for school than other routes. 76% Access Modes - Route 45 13% 12% 5% 4% 5% 5% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 45 Marin Transit % % Commute to and from work School Shopping Work Related Event/Meeting 8 11 Medical/Dental 7 7 Recreation/Entertainment 6 6 Other 6 5 Visit Friends/Family 5 7 Alternatives to Marin Transit Route 45 Marin Transit % % Marin Transit is my only option Drive/Carpool Bike Other 9 6 Walk

49 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Route 45 Marin Transit % % Less than a year years years Over 10 Years Transferred? Reasons for Riding Yes 59% Don't have a car/don't drive 74% No 41% Help the environment 20% Save money 15% Relax/reduce stress 10% Demographics Gender Male... 57% Female... 43% Age 13 to 17 Years... 40% 18 to 24 Years... 18% 25 to 44 Years... 23% 45 to 64 Years... 16% 65 Years and Over...3% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...6% Race/Ethnicity Hispanic...49% White...36% Asian/Pacific Islander...8% African American/Black...9% Native American...2% Middle Eastern...1% Other...2% City of Residence San Rafael...78% Novato...2% Mill Valley...2% Sausalito...2% Other...16% Mean Age...29 years Mean Income... $49.9K 49

50 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 49 Route 49 has the youngest riders of any regular non-school route; the average rider is 27 years old. Nearly 40% are aged 13 to 17. Similarly, Route 49 riders are almost twice as likely to use Marin Transit to attend school than Marin Transit riders as a whole (44% vs. 24%). Route 49 also has the highest percentage of riders who have been using Marin Transit less than one year (36% on Route 49 vs. 24% on Marin Transit overall). In addition, Route 49 has the lowest percentage of riders who say they will transfer from one bus to another during their trip (40%). Access Modes - Route 49 80% 11% 7% 4% 3% 2% 6% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 49 Marin Transit % % School Commute to and from work Shopping Work Related Event/Meeting 8 11 Other 6 5 Visit Friends/Family 5 7 Medical/Dental 5 7 Recreation/Entertainment 4 6 Alternatives to Marin Transit Route 49 Marin Transit % % Marin Transit is my only option Drive/Carpool Bike Walk 5 5 Other

51 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Route 49 Marin Transit % % Less than a year years years 9 15 Over 10 Years Transferred? Reasons for Riding Yes 40% Don't have a car/don't drive 79% No 60% Help the environment 20% Save money 20% Relax/reduce stress 13% Demographics Gender Male... 55% Female... 45% Age 13 to 17 Years... 39% 18 to 24 Years... 24% 25 to 44 Years... 22% 45 to 64 Years... 11% 65 Years and Over...3% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...5% Race/Ethnicity Hispanic...46% White...28% Asian/Pacific Islander...15% African American/Black...10% Native American...2% Middle Eastern...2% Other...3% City of Residence San Rafael...42% Novato...40% San Anselmo...2% Richmond...1% Other...15% Mean Age...27 years Mean Income... $43.9K 51

52 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 51 More Route 51 riders use Marin Transit for school (40%) compared to Marin Transit riders as a whole (24%). Route 51 has the second-highest percentage of transit-dependent riders, with 62% indicating it is their only option for making the surveyed trip. Route 51 also has the highest average household income. This suggests that many riders are students still living at home with high-earning family members. Also, while Route 51 riders have a below-average transfer rate, those who DO transfer are most likely to use 3 or more buses (22% of all who transfer). Access Modes - Route 51 83% 15% 7% 4% 6% 2% 9% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 51 Marin Transit % % School Commute to and from work Shopping Other 12 5 Visit Friends/Family 11 7 Work Related Event/Meeting Medical/Dental 10 7 Recreation/Entertainment 6 6 Alternatives to Marin Transit Route 51 Marin Transit % % Marin Transit is my only option Drive/Carpool Bike 6 14 Walk 6 5 Other

53 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Route 51 Marin Transit % % Less than a year years years Over 10 Years Transferred? Reasons for Riding Yes 44% Don't have a car/don't drive 82% No 56% Save money 18% Help the environment 17% Relax/reduce stress 10% Demographics Gender Male... 42% Female... 58% Age 13 to 17 Years... 39% 18 to 24 Years... 18% 25 to 44 Years... 20% 45 to 64 Years... 19% 65 Years and Over...5% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...8% Race/Ethnicity Hispanic...44% White...33% Asian/Pacific Islander...13% African American/Black...12% Native American...3% Other...3% City of Residence Novato...85% San Rafael...9% Petaluma...2% Mill Valley...1% Other...3% Mean Age...30 years Mean Income... $51.4K 53

54 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 52 Route 52 riders were most likely to say they would drive or carpool (35%) if they could not use Marin Transit for the surveyed trip. While fewer Route 52 riders commute to work on Marin Transit compared to all Marin Transit riders, 29% of Route 52 riders do use Marin Transit to attend school and 14% used Marin Transit to attend a work-related event or meeting. 76% Access Modes - Route 52 12% 10% 6% 5% 5% 5% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 52 Marin Transit % % Commute to and from work School Work Related Event/Meeting Shopping 9 10 Visit Friends/Family 8 7 Medical/Dental 7 7 Recreation/Entertainment 4 6 Other 5 5 Alternatives to Marin Transit Route 52 Marin Transit % % Marin Transit is my only option Drive/Carpool Bike Walk 5 5 Other

55 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Route 52 Marin Transit % % Less than a year years years Over 10 Years Transferred? Reasons for Riding Yes 45% Don't have a car/don't drive 75% No 55% Help the environment 23% Save money 18% Avoid traffic 13% Demographics Gender Male... 59% Female... 41% Age 13 to 17 Years... 31% 18 to 24 Years... 20% 25 to 44 Years... 33% 45 to 64 Years... 14% 65 Years and Over...2% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...3% Race/Ethnicity Hispanic...54% White...33% Asian/Pacific Islander...7% African American/Black...12% Native American...2% Other...2% City of Residence Novato...65% San Rafael...19% San Anselmo...4% Mill Valley...2% Other...10% Mean Age...29 years Mean Income... $44.2K 55

56 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT ROUTE 71 Route 71 riders are more likely to ride the bus for a work-related purpose than Marin Transit riders as a whole (71% vs. 53%). However, Route 71 also has the highest percentage of transit-dependent riders, with 65% saying Marin Transit is their only option. Additionally, 81% of Route 71 riders said they use Marin Transit because they don t have a car and/or don t drive the second highest percentage of any Marin Transit route. Route 71 riders also have the second-lowest household income of any Marin Transit route ($33,520). 76% Access Modes - Route 71 8% 7% 7% 5% 3% 3% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Route 71 Marin Transit % % Commute to and from work School Work Related Event/Meeting Shopping 5 10 Visit Friends/Family 5 7 Medical/Dental 5 7 Recreation/Entertainment 2 6 Other 5 5 Alternatives to Marin Transit Route 71 Marin Transit % % Marin Transit is my only option Drive/Carpool Bike Walk 2 5 Other

57 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Route 71 Marin Transit % % Less than a year years years Over 10 Years Transferred? Reasons for Riding Yes 51% Don't have a car/don't drive 81% No 49% Save money Help the environment 18% 15% Avoid traffic 9% Demographics Gender Male... 60% Female... 41% Age 13 to 17 Years... 14% 18 to 24 Years... 28% 25 to 44 Years... 41% 45 to 64 Years... 15% 65 Years and Over...3% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...1% Race/Ethnicity Hispanic...54% White...32% Asian/Pacific Islander...4% African American/Black...10% Native American...1% Other...4% City of Residence Novato...45% San Rafael...30% Sausalito...5% Richmond...3% Other...17% Mean Age...32 years Mean Income... $33.5K 57

58 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT SHUTTLE SERVICE 80% of Shuttle Service riders are making the trip for work or school purposes (compared with 66% of all Marin Transit riders). Shuttle Service riders also have the highest average age of any route (40 years, vs. 32 years for all Marin Transit routes). Although all Shuttle Service riders (by nature of the service) have to transfer, most (69%) transfer only once, and none of them transferred to more than 2 buses. Almost all Shuttle Service riders (88%) walked all the way to get to the bus. 88% Access Modes - Shuttle Service 4% 8% 4% 4% 0% 4% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose Shuttle Service Marin Transit % % Commute to and from work School Shopping Other 12 5 Visit Friends/Family 8 7 Medical/Dental 4 7 Work Related Event/Meeting 0 11 Recreation/Entertainment 0 6 Alternatives to Marin Transit Shuttle Service Marin Transit % % Marin Transit is my only option Drive/Carpool Bike Other 13 6 Walk

59 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit Shuttle Service Marin Transit % % Less than a year years years 4 15 Over 10 Years 8 22 Transferred? Reasons for Riding Yes 50% Don't have a car/don't drive 80% No 50% Help the environment 16% Save money 12% Faster than other options 8% Demographics Gender Male... 42% Female... 58% Age 13 to 17 Years... 31% 18 to 24 Years... 12% 25 to 44 Years... 15% 45 to 64 Years... 19% 65 Years and Over... 23% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over...0% Race/Ethnicity White...54% Asian/Pacific Islander...25% Hispanic...21% African American/Black...4% Native American...0% Other...0% City of Residence San Rafael...62% Corte Madera...14% Greenbrae...10% Novato... 5% Other...9% Mean Age...40 years Mean Income... $42.7K 59

60 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT SCHOOL SERVICE As might be expected, most riders of School Service routes (81%) are 13 to 17 years of age. Similarly, most School Service riders (82%) have been riding less than 5 years. With an average household income of $92,300, School Service riders have the highest household incomes of any Marin Transit route. School Service riders also have the highest percentage of choice ridership, with only 29% stating Marin Transit is their only option. Access Modes - School Service 77% 5% 3% 2% 12% 6% 3% Walk Golden Gate Bus Marin Transit Bus Bike Dropped Off Drove Alone/Carpooled Other Trip Purpose School Service Marin Transit % % School Commute to and from work Other 10 5 Work Related Event/Meeting 6 11 Recreation/Entertainment 3 6 Shopping 2 10 Visit Friends/Family 1 7 Medical/Dental 1 7 Alternatives to Marin Transit School Service Marin Transit % % Drive/Carpool Marin Transit is my only option Bike Other 6 6 Walk

61 2008 MARIN TRANSIT RIDER SURVEY. SUMMARY REPORT How Long Using Marin Transit School Service Marin Transit % % Less than a year years years 5 15 Over 10 Years Transferred? Reasons for Riding Yes 19% Don't have a car/don't drive 71% No 81% Save money 22% Help the environment 20% Faster than other options 10% Demographics Gender Male... 47% Female... 53% Age 13 to 17 Years... 80% 18 to 24 Years...5% 25 to 44 Years...2% 45 to 64 Years...7% 65 Years and Over...5% Household Income Under $25, % $25,000 to $49, % $50,000 to $74, % $75,000 to $99, % $100,000 to $149, % $150,000 and Over... 30% Race/Ethnicity White...57% Hispanic...26% African American/Black...15% Asian/Pacific Islander...11% Native American...7% Middle Eastern...2% Other...3% City of Residence Tiburon...22% San Rafael...19% Novato...19% Corte Madera...13% Other...17% Mean Age...21 years Mean Income... $92.3K 61

Tam Valley Call n Ride Shuttle Option April 2008

Tam Valley Call n Ride Shuttle Option April 2008 Tam Valley Call n Ride Shuttle Option April 2008 If funding is available to provide transit service to Tam Valley, Marin Transit staff recommends that a call-n-ride service is started. Survey data from

More information

NEW JERSEY TRANSIT South Jersey Bus Study

NEW JERSEY TRANSIT South Jersey Bus Study NEW JERSEY TRANSIT South Jersey Bus Study Final Report October 31 st, 2011 Prepared For: New Jersey TRANSIT One Penn Plaza East Newark, NJ 07105-2246 Prepared By: ICF Macro 40 Wall Street Suite 3400 New

More information

Survey of San Francisco Likely November 2014 Voters Regarding Attitudes on Employee Shuttles

Survey of San Francisco Likely November 2014 Voters Regarding Attitudes on Employee Shuttles Photo by Basil D Soufi / CC BY Survey of San Francisco Likely November 2014 Voters Regarding Attitudes on Employee Shuttles Prepared for Bay Area Council March 2014 Methodology Telephone survey of Likely

More information

Transit Joint Powers Authority for Merced County

Transit Joint Powers Authority for Merced County Transit Joint Powers Authority for Merced County FINAL Short Range Transit Plan 2012-2017 Volume 3: Market Research Report Prepared by: TRANSITmarketing LLC In conjunction with: Mobility Planners LLC June

More information

2011 Boulder Valley Employee Survey for Transportation Report of Results

2011 Boulder Valley Employee Survey for Transportation Report of Results 2011 Boulder Valley Employee Survey for Transportation Report of Results June 2012 Image from emerson12 via Flickr, Creative Commons Attribution. 2955 Valmont, Suite 300 Boulder, CO 80301 303 444 7863

More information

Diane Williams Senior Media Research Analyst Arbitron Inc. 212-887-1461 diane.williams@arbitron.com

Diane Williams Senior Media Research Analyst Arbitron Inc. 212-887-1461 diane.williams@arbitron.com Diane Williams Senior Media Research Analyst Arbitron Inc. 212-887-1461 diane.williams@arbitron.com Arbitron Out-of-Home Advertising Report 2013 1 Table of Contents Introduction... 2 Methodology... 2 Terms

More information

2014 BART Customer Satisfaction Study. BART Marketing and Research Department Corey, Canapary & Galanis Research

2014 BART Customer Satisfaction Study. BART Marketing and Research Department Corey, Canapary & Galanis Research 2014 BART Customer Satisfaction Study BART Marketing and Research Department CONTENTS INTRODUCTION... 3 EXECUTIVE SUMMARY... 5 DETAILED RESULTS... 9 Overall Satisfaction...10 Willingness to Recommend

More information

TDC Heavy Vehicle Forecasts - February 2010 Release 2008/09 HOUSEHOLD TRAVEL SURVEY. SUMMARY REPORT 2010 Release

TDC Heavy Vehicle Forecasts - February 2010 Release 2008/09 HOUSEHOLD TRAVEL SURVEY. SUMMARY REPORT 2010 Release TDC Heavy Vehicle Forecasts - February 2010 Release 2008/09 HOUSEHOLD TRAVEL SURVEY SUMMARY REPORT 2010 Release 0 About the Transport Data Centre The Transport Data Centre (TDC), of Transport NSW, provides

More information

2008/2009 On-Board Rider Survey System-wide Results

2008/2009 On-Board Rider Survey System-wide Results Public Research Institute Public Research Institute Phone 415 338 2978 1600 Holloway Avenue Fax 415 338 6099 San Francisco, CA 94132 http://pri.sfsu.edu/ 2008/2009 On-Board Rider Survey System-wide Results

More information

Pre tax Commuter Benefits

Pre tax Commuter Benefits Pre tax Commuter Benefits BART Rider Survey March 2009 BART Marketing & Research Department For questions about this report contact Steve Beroldo, BART Marketing and Research (510) 464 6158 or sberold@bart.gov.

More information

Passenger Opinion Survey for Citybus Limited (Franchise for Airport and North Lantau Bus Network) - Report - Conducted and Prepared by

Passenger Opinion Survey for Citybus Limited (Franchise for Airport and North Lantau Bus Network) - Report - Conducted and Prepared by Transport Department Passenger Opinion Survey for Citybus Limited (Franchise for Airport and North Lantua Bus Network) - Report - Conducted and Prepared by July 2011 Table of Content 1 Background & Objective...3

More information

Portsmouth City Council

Portsmouth City Council Portsmouth City Council 2014 Staff Travel Survey Results FINAL REPORT April 2014 integrated transport planning 2014 Staff Travel Survey Results FINAL REPORT April 2014 Produced by: Integrated Transport

More information

Minneapolis Resident Survey April 2011

Minneapolis Resident Survey April 2011 Appendix III: Complete Set of Frequencies The following pages contain a complete set of survey frequencies. The number of respondents for each question is 1,172 unless noted otherwise. Question B How long

More information

Alameda County Transportation Commission GUARANTEED RIDE HOME. ALAMEDA County Transportation Commission PROGRAM GUIDELINES

Alameda County Transportation Commission GUARANTEED RIDE HOME. ALAMEDA County Transportation Commission PROGRAM GUIDELINES Alameda County Transportation Commission GUARANTEED RIDE HOME ALAMEDA County Transportation Commission PROGRAM GUIDELINES Updated January 2015 Contents Introduction 2 Program Basics 3 Program Registration

More information

HAMPTON ROADS TRANSIT 2012 LIGHT RAIL RIDER SURVEY TECHNICAL MEMORANDUM

HAMPTON ROADS TRANSIT 2012 LIGHT RAIL RIDER SURVEY TECHNICAL MEMORANDUM HAMPTON ROADS TRANSIT 2012 LIGHT RAIL RIDER SURVEY TECHNICAL MEMORANDUM AUGUST 2012 Prepared for Prepared by HDR Engineering, Inc. Contents 1 Introduction... 1 2 Methodology... 1 2.1 Sampling Plan...

More information

Student travel survey key findings, March A5 On average, how often do you (or intend to) travel home during semesters?

Student travel survey key findings, March A5 On average, how often do you (or intend to) travel home during semesters? Student travel survey key findings, March 2006 A1 How do you usually travel between home and Uni? a) Start / end of year Car 44% Aeroplane 37% Train 10% Bus / coach 5% Boat / ferry 2% Other 1% N/A (Live

More information

1 FIXED ROUTE OVERVIEW

1 FIXED ROUTE OVERVIEW 1 FIXED ROUTE OVERVIEW Thirty transit agencies in Ohio operate fixed route or deviated fixed route service, representing a little less than half of the 62 transit agencies in Ohio. While many transit agencies

More information

Operating Budget. MARIN TRANSIT 2016 2025 SHORT RANGE TRANSIT PLAN Chapter 5: Financial Plan

Operating Budget. MARIN TRANSIT 2016 2025 SHORT RANGE TRANSIT PLAN Chapter 5: Financial Plan Operating Budget Marin Transit forecasts revenues and expenses for the 10-year period based on current contract rates, annual escalations, historical trends, and partner agencies revenue projections. Marin

More information

Treasure Island Mobility Management Program

Treasure Island Mobility Management Program Treasure Island Mobility Management Program Policy Analysis Update SAN FRANCISCO COUNTY TRANSPORTATION AUTHORITY October 7, 2014 About the Treasure Island Development Project 1997 2003 2008 2011 2014 City

More information

2013 Capital Bikeshare Member Survey Report

2013 Capital Bikeshare Member Survey Report 2013 Capital Bikeshare Member Survey Report Prepared by: LDA Consulting Washington, DC 20015 (202) 548-0205 May 22, 2013 EXECUTIVE SUMMARY Overview This report presents the results of the November 2012

More information

College of Southern Maryland. Hughesville Transportation Study

College of Southern Maryland. Hughesville Transportation Study College of Southern Maryland Project Overview Existing Conditions Transit Service Land Use CSM Student Demographics Recommendations Methodology Transit Recommendations Transportation Demand Management

More information

THE FIELD POLL. Release #2509 Embargoed for print publication: Tuesday, June 16, 2015

THE FIELD POLL. Release #2509 Embargoed for print publication: Tuesday, June 16, 2015 Field Research Corporation 601 California Street, Suite 210, San Francisco, CA 94108 415.392.5763 FAX: 415.434.2541 field.com/fieldpollonline THE FIELD POLL Release #2509 Embargoed for print publication:

More information

Emirates Customer Satisfaction Survey Q2 2013/14 (July 2013-September 2013)

Emirates Customer Satisfaction Survey Q2 2013/14 (July 2013-September 2013) Q2 2013/14 (July 2013-September 2013) Background The Emirates Air Line (EAL), the UK s first ever urban cable car, opened to the public on 28 June 2012. Passengers can now cross the River Thames travelling

More information

TRAVEL DEMAND FORECASTING REPORT

TRAVEL DEMAND FORECASTING REPORT TRAVEL DEMAND FORECASTING REPORT Prepared for: Sonoma-Marin Area Rail Transit District Prepared by: Parsons Brinckerhoff Quade & Douglas, Inc. TABLE OF CONTENTS 1.0 INTRODUCTION --------------------------------------------------------------------------------------------------------

More information

Sandy City Citizen Survey Report. December 2014. Prepared for. Sandy City. Lighthouse Research & Development, Inc. www.go-lighthouse.com 801.446.

Sandy City Citizen Survey Report. December 2014. Prepared for. Sandy City. Lighthouse Research & Development, Inc. www.go-lighthouse.com 801.446. Sandy City Citizen Survey Report December 2014 Prepared for Sandy City Lighthouse Research & Development, Inc. www.go-lighthouse.com 801.446.4000 Sandy City Citizen Survey Report Table of Contents Introduction

More information

Transit Performance Monitoring System (TPMS) Results. Summary Report Phases I and II

Transit Performance Monitoring System (TPMS) Results. Summary Report Phases I and II Transit Performance Monitoring System (TPMS) Results Summary Report Phases I and II prepared for American Public Transit Association in cooperation with and funded by Federal Transit Administration in

More information

Nanaimo Regional Transit Business Plan. April 2008

Nanaimo Regional Transit Business Plan. April 2008 Nanaimo Regional Transit Business Plan April 2008 Table of Contents 1. INTRODUCTION... 1 2. OBJECTIVES AND POLICY CONTEXT... 1 3. COMMUNITY BENEFITS OF TRANSIT... 5 3.1 Reduced Infrastructure and Congestion

More information

SOCIETY OF ACTUARIES THE AMERICAN ACADEMY OF ACTUARIES RETIREMENT PLAN PREFERENCES SURVEY REPORT OF FINDINGS. January 2004

SOCIETY OF ACTUARIES THE AMERICAN ACADEMY OF ACTUARIES RETIREMENT PLAN PREFERENCES SURVEY REPORT OF FINDINGS. January 2004 SOCIETY OF ACTUARIES THE AMERICAN ACADEMY OF ACTUARIES RETIREMENT PLAN PREFERENCES SURVEY REPORT OF FINDINGS January 2004 Mathew Greenwald & Associates, Inc. TABLE OF CONTENTS INTRODUCTION... 1 SETTING

More information

Online Survey of Employees Without Workplace Retirement Plans

Online Survey of Employees Without Workplace Retirement Plans Online Survey of Employees Without Workplace Retirement Plans Report of Findings Conducted for: State of California October 2015 Prepared by Greenwald & Associates 2015 1 Table of Contents Methodology

More information

FOR. FINAL Prepared by: Selena Barlow. 1638 E. Lester St., Tucson, AZ 85719 V: 520.322.9607 E: selenabarlow@transitmarketing.com

FOR. FINAL Prepared by: Selena Barlow. 1638 E. Lester St., Tucson, AZ 85719 V: 520.322.9607 E: selenabarlow@transitmarketing.com STRATEGIC MARKETING PLAN FOR M A R I N T R A N S I T FINAL Prepared by: Selena Barlow 1638 E. Lester St., Tucson, AZ 85719 V: 520.322.9607 E: selenabarlow@transitmarketing.com March 2008 TABLE OF CONTENTS

More information

All questions in this survey were voluntary; all results are based on number of respondents who answered the relevant question.

All questions in this survey were voluntary; all results are based on number of respondents who answered the relevant question. Online Survey Results Sound Transit 3 Draft Priority Project List Introduction The primary public engagement method employed to solicit feedback on Sound Transit 3 Draft Priority Project List was an online

More information

Sir Francis Drake Boulevard Rehabilitation Project Bicyclist and Pedestrian Intercept Interviews Report

Sir Francis Drake Boulevard Rehabilitation Project Bicyclist and Pedestrian Intercept Interviews Report Sir Francis Drake Boulevard Rehabilitation Project Bicyclist and Pedestrian Intercept Interviews Report Sir Francis Drake Boulevard Rehabilitation Project Bicyclist and Pedestrian Intercept Interviews

More information

Senior Citizens and Special Needs Individuals. Mobility and Transportation Services Guide

Senior Citizens and Special Needs Individuals. Mobility and Transportation Services Guide Senior Citizens and Special Needs Individuals Mobility and Transportation Services Guide Table of Contents Introduction.... 1 Senior Center Transportation Non-emergency Medical Transportation... 2 Non-medical

More information

Appendix A Urbana Free Library Survey Response Frequencies

Appendix A Urbana Free Library Survey Response Frequencies Appendix A Urbana Free Library Survey Response Frequencies The survey results presented here reflect the responses of the 367 survey returns that were useable, and not duplicated. The full disposition

More information

Grocery Shopping: Who, Where and When

Grocery Shopping: Who, Where and When The Time Use Institute Grocery Shopping: Who, Where and When October, 2008 Who Does the Grocery Shopping, and When Do They Do It? Jack Goodman The Time Use Institute October 2008 www.timeuseinstitute.org

More information

REGIONAL TRANSPORTATION AUTHORITY: CUSTOMER SATISFACTION STUDY

REGIONAL TRANSPORTATION AUTHORITY: CUSTOMER SATISFACTION STUDY REPORT REGIONAL TRANSPORTATION AUTHORITY: 2013-2014 CUSTOMER SATISFACTION STUDY 3.5.2015 PREPARED FOR: REGIONAL TRANSTORTATION AUTHORITY 55 Railroad Row White River Junction, VT 05001 802.295.4999 www.rsginc.com

More information

The Role of Mobility in Alameda County s Aging Society. July 27, 2009 6 th Annual Senior and Disabled Mobility Workshop

The Role of Mobility in Alameda County s Aging Society. July 27, 2009 6 th Annual Senior and Disabled Mobility Workshop The Role of Mobility in Alameda County s Aging Society July 27, 2009 6 th Annual Senior and Disabled Mobility Workshop Aging in Alameda County Baby Boomers (those born between 1946 and 1964) start turning

More information

Employer Based Travel Demand Management - Devising Options to Meet Employee Travel Needs

Employer Based Travel Demand Management - Devising Options to Meet Employee Travel Needs Employer Based Travel Demand Management - Devising Options to Meet Employee Travel Needs Bruce Hellinga Department of Civil Engineering University of Waterloo Charles Lee, MASc Candidate Department of

More information

TRAIN WRAPS TIMETABLE ADS TICKETS STATION POSTERS METROLINK MATTERS NEWSLETTER STATION SAMPLING WEBSITE: METROLINKTRAINS.COM

TRAIN WRAPS TIMETABLE ADS TICKETS STATION POSTERS METROLINK MATTERS NEWSLETTER STATION SAMPLING WEBSITE: METROLINKTRAINS.COM METROLINK MATTERS TIMETABLES METROLINKTRAINS.COM HOW-TO-RIDE GUIDE DESTINATION GUIDE TICKETS TRAIN WRAPS STATION POSTERS ON-BOARD BANNERS & POSTERS STATION SAMPLING ADVERTISING RATES & INFORMATION METROLINK

More information

Transport for London. Travel in London, Supplementary Report: London Travel Demand Survey (LTDS)

Transport for London. Travel in London, Supplementary Report: London Travel Demand Survey (LTDS) Transport for London Travel in London, Supplementary Report: London Travel Demand Survey (LTDS) i Transport for London 2011 All rights reserved. Reproduction permitted for research, private study and internal

More information

Making the Most of Your Local Pharmacy

Making the Most of Your Local Pharmacy Making the Most of Your Local Pharmacy Wigan Borough Pharmacy Patient Satisfaction Survey 2015 Introduction A patient satisfaction survey was carried out involving pharmacies in Wigan Borough and supported

More information

Mixed views of the state s health care system; concerns about the future

Mixed views of the state s health care system; concerns about the future THE FIELD POLL THE INDEPENDENT AND NON-PARTISAN SURVEY OF PUBLIC OPINION ESTABLISHED IN 1947 AS THE CALIFORNIA POLL BY MERVIN FIELD Field Research Corporation 222 Sutter Street, Suite 700 San Francisco,

More information

Quitline Tax Increase. Survey NEW ZEALAND POLICE CITIZENS SATISFACTION RESEARCH (TN/10/19) Six Month Follow Up. Contents

Quitline Tax Increase. Survey NEW ZEALAND POLICE CITIZENS SATISFACTION RESEARCH (TN/10/19) Six Month Follow Up. Contents Market Research Proposal Proposal Prepared For New Zealand Police Quitline Tax Increase Research Report Prepared for The Quit Group January 2011 Survey Six Month Follow Up NEW ZEALAND POLICE CITIZENS SATISFACTION

More information

HOUSEHOLD TRAVEL SURVEY

HOUSEHOLD TRAVEL SURVEY EAST-WEST GATEWAY COORDINATING COUNCIL HOUSEHOLD TRAVEL SURVEY Final Report of Survey Results January 31, 2003 3006 Bee Caves Rd., Suite A-300. Austin, Texas 78746 (512) 306-9065. fax (512) 306-9077. www.nustats.com

More information

Fare Change 2014 Frequently Asked Questions & Answers

Fare Change 2014 Frequently Asked Questions & Answers Fare Change 2014 Frequently Asked Questions & Answers Fare change What is happening? From Monday 6 January 2014, fares across all TransLink services (bus, train and ferry) will increase by 7.5%. How much

More information

Figure 1.1 Percentage of persons without health insurance coverage: all ages, United States, 1997-2001

Figure 1.1 Percentage of persons without health insurance coverage: all ages, United States, 1997-2001 Figure 1.1 Percentage of persons without health insurance coverage: all ages, United States, 1997-2001 DATA SOURCE: Family Core component of the 1997-2001 National Health Interview Surveys. The estimate

More information

2013 Customer Satisfaction Survey Long Island Rail Road

2013 Customer Satisfaction Survey Long Island Rail Road 2013 Customer Satisfaction Survey Long Island Rail Road Fares increased in March 2013. Overall Context Superstorm Sandy caused extensive damage, especially along the South Shore. The railroad continues

More information

BICYCLE TRENDS IN CAMBRIDGE

BICYCLE TRENDS IN CAMBRIDGE BICYCLE TRENDS IN CAMBRIDGE Cambridge promotes bicycling as a healthy, environmentally friendly way of getting around as an important part of the City's efforts to improve mobility and protect our environment.

More information

Austin Vision 2020 Recreation Center Survey

Austin Vision 2020 Recreation Center Survey Prepared for: Vision 2020 Recreation Center Team August 2013 Northpark Corporate Center, Suite 200 6 Pine Tree Drive Arden Hills, MN 55112 651-486-8712 800-678-5577 www.ana-inc.com info@ana-inc.com Table

More information

SECTION H Telephone Survey

SECTION H Telephone Survey SECTION H Telephone Survey 232 West Broad Street i Richmond, Virginia 23220 i 04-3-91 i 00-07-91 www.sirresearch.com Idea-66: Westbound I-66 Inside the Beltway Stakeholder Telephone Survey Executive Summary

More information

Survey Instrument Date Responses

Survey Instrument Date Responses Survey Summaries BACKGROUND As part of the community engagement and corridor understanding process three surveys were administered during the spring of 2015 which asked residents to provide responses to

More information

A Typology of Senior Transportation Services in Westchester County

A Typology of Senior Transportation Services in Westchester County A Typology of Senior Transportation Services in Westchester County By Wei Li Advisors: Cynthia Chen (City College of New York) Joel Ettinger (New York Metropolitan Transportation Council) Prepared for

More information

Metro Vancouver s Service Optimization Initiative: Using Evidence-Based Planning to Meet the Needs of a Growing Region Peter Klitz, Senior Planner,

Metro Vancouver s Service Optimization Initiative: Using Evidence-Based Planning to Meet the Needs of a Growing Region Peter Klitz, Senior Planner, Metro Vancouver s Service Optimization Initiative: Using Evidence-Based Planning to Meet the Needs of a Growing Region Peter Klitz, Senior Planner, TransLink Service Planning A Bit About TransLink Bus

More information

Fare Evasion Internal Audit

Fare Evasion Internal Audit TransLink Fare Evasion Internal Audit September 2007 Contents 1 Executive Summary... 1 PwC s Fare Evasion Estimates... 1 TransLink s Methodology for Estimating Losses from Fare Evasion... 2 TransLink

More information

BAY AREA COMMUTER BENEFITS PROGRAM

BAY AREA COMMUTER BENEFITS PROGRAM BAY AREA COMMUTER BENEFITS PROGRAM David Burch, Principal Planner Jackie Winkel, Environmental Planner Bay Area Air Quality Management District Christine Maley-Grubl, Project Manager Metropolitan Transportation

More information

Cycling New Zealand Household Travel Survey September2015

Cycling New Zealand Household Travel Survey September2015 Cycling New Zealand Household Travel Survey 2011-2014 September2015 Disclaimer All reasonable endeavours are made to ensure the accuracy of the information in this report. However, the information is provided

More information

Overview of the Travel Demand Forecasting Methodology

Overview of the Travel Demand Forecasting Methodology Overview of the Travel Demand Forecasting Methodology Prepared by the Central Transportation Planning Staff (CTPS) Authors: Scott A. Peterson, Manager Ian Harrington, Chief Planner March 29, 2008 1 OVERVIEW

More information

YUMA COUNTY S TRANSIT SYSTEM: AN IMPORTANT INVESTMENT

YUMA COUNTY S TRANSIT SYSTEM: AN IMPORTANT INVESTMENT YUMA COUNTY S TRANSIT SYSTEM: AN IMPORTANT INVESTMENT Yuma County s Population has a Big Need for Better Transit Service! Of the estimated 209,323 Yuma County population in 2013: 26% of families with children

More information

Lane Community College Public Perception Survey Instrument

Lane Community College Public Perception Survey Instrument Lane Community College Public Perception Survey Instrument HELLO Hello. This is calling from. Lane Community College has asked us to conduct a survey about the classes and services offered by LCC. I want

More information

Pearson Student Mobile Device Survey 2015

Pearson Student Mobile Device Survey 2015 Pearson Student Mobile Device Survey 2015 National Report: College Students Report date: Revised June, 2015 Conducted by Harris Poll This report contains public findings Table of Contents Background &

More information

ROUTE OVERVIEW. Comprehensive Route Evaluation ROUTE 3 WARWICK AVE

ROUTE OVERVIEW. Comprehensive Route Evaluation ROUTE 3 WARWICK AVE Comprehensive Route Evaluation ROUTE 3 WARWICK AVE ROUTE OVERVIEW Route 3 operates between Warwick and downtown Providence, primarily via Warwick Avenue. Other principal arterials include Oakland Beach

More information

Michigan Department of Community Health

Michigan Department of Community Health Michigan Department of Community Health January 2007 INTRODUCTION The Michigan Department of Community Health (MDCH) asked Public Sector Consultants Inc. (PSC) to conduct a survey of licensed dental hygienists

More information

Survey of Older Americans Living in San Diego County 2012

Survey of Older Americans Living in San Diego County 2012 Survey of Older Americans Living in San Diego County 2012 April 2012 GIS and Custom Mapping Prepared For: Survey Design and Analysis San Diego County Aging & Independence Services Economic Services 401

More information

Diabetes. African Americans were disproportionately impacted by diabetes. Table 1 Diabetes deaths by race/ethnicity CHRONIC DISEASES

Diabetes. African Americans were disproportionately impacted by diabetes. Table 1 Diabetes deaths by race/ethnicity CHRONIC DISEASES Diabetes African Americans were disproportionately impacted by diabetes. African Americans were most likely to die of diabetes. People living in San Pablo, Pittsburg, Antioch and Richmond were more likely

More information

BABY BOOMERS IN BOSTON. BRA Research Division November 2015

BABY BOOMERS IN BOSTON. BRA Research Division November 2015 BABY BOOMERS IN BOSTON BRA Research Division November 2015 Summary The Baby Boomers are the demographic cohort born between 1946 and 1964 In the United States, the Baby Boomers have been an influential

More information

Investor Confusion About Brokerage Service & Maintenance Fees

Investor Confusion About Brokerage Service & Maintenance Fees Investor Confusion About Brokerage Service & Maintenance Fees NORTH AMERICAN SECURITIES ADMINISTRATORS ASSOCIATION APRIL, 2015 SURVEY CONDUCTED BY ORC INTERNATIONAL Table of Contents Objectives and Methodology

More information

Toronto Resident Casino Survey Prepared for The City of Toronto

Toronto Resident Casino Survey Prepared for The City of Toronto Toronto Resident Casino Survey Prepared for The Summary Summary Nearly all Torontonians are aware that a casino is being considered for their city. Residents are slightly more likely to oppose than support

More information

Customer Satisfaction Index 2014

Customer Satisfaction Index 2014 Customer Satisfaction Index 01 Contents Executive summary Customer satisfaction methodology Initiatives to improve customer satisfaction November 01 results Overall train network Overall bus regions Overall

More information

EXECUTIVE SUMMARY M S I - S T A T E W I D E S U R V E Y O N I N S U R A N C E F R A U D

EXECUTIVE SUMMARY M S I - S T A T E W I D E S U R V E Y O N I N S U R A N C E F R A U D EXECUTIVE SUMMARY The majority of Virginians believe you should obey the law without question but also suggest that right and wrong are ultimately determined by the individual. Nearly three out of five

More information

Transportation Problems and Solutions. entitled, U.S. Population Reaches 300 Million, Heading for 400

Transportation Problems and Solutions. entitled, U.S. Population Reaches 300 Million, Heading for 400 4 Transportation Problems and Solutions 15 24 35 46 56 64 88 97 109 120 121 131 141 162 176 187 201 I read an article about population growth. In the 2006 article entitled, U.S. Population Reaches 300

More information

{insert employer} Employee Transportation Survey

{insert employer} Employee Transportation Survey {insert employer} Employee Transportation Survey {insert employer} is working with TransLink to broaden the range of commuting alternatives available to its employees. To do this, we need to know your

More information

Pompano Education Corridor Transit Study - Existing Conditions Technical Memorandum #1. Figure 59 Total Number of Employees (2040)

Pompano Education Corridor Transit Study - Existing Conditions Technical Memorandum #1. Figure 59 Total Number of Employees (2040) The total number of projected employees within Broward County in 2040 is 917,206. A total of 49,943 new employees are estimated within Broward County between 2010 and 2040, which represents a 5.7 percent

More information

Faces of the Future Fall 2006

Faces of the Future Fall 2006 Faces of the Future Fall 2006 Published August 6, 2007 By the Office of Institutional Research Table of Contents page no. Summary 1 Section A: Student Demographics Item I: Ethnicity 4 Item II: Gender 5

More information

Biking in the U.S. Trends from the National Household Travel Survey. National Bike Summit Nancy McGuckin Travel Behavior Analyst

Biking in the U.S. Trends from the National Household Travel Survey. National Bike Summit Nancy McGuckin Travel Behavior Analyst Biking in the U.S. Trends from the National Household Travel Survey National Bike Summit Nancy McGuckin Travel Behavior Analyst First, about the NHTS A snapshot of travel by people in the U.S. (all ages)

More information

Washington s Online Public Input Program. Presentation to the Washington & California Transportation Commissions San Jose, Ca.

Washington s Online Public Input Program. Presentation to the Washington & California Transportation Commissions San Jose, Ca. Washington s Online Public Input Program Presentation to the Washington & California Transportation Commissions San Jose, Ca. August 19, 2014 Public Input Program One of the missions of the Washington

More information

2012 Customer Satisfaction Survey Final Report

2012 Customer Satisfaction Survey Final Report 2012 Customer Satisfaction Survey Final Report June 28, 2013 Building Customer Loyalty Through Convenience; Courtesy; Cleanliness; Communication; and Personal Security Table of Contents Slide # 1 Methodology

More information

Nearly 38,000 vehicles cross the Shinnecock Canal on Sunrise Highway (NYS Route 27) daily, during peak summer months.

Nearly 38,000 vehicles cross the Shinnecock Canal on Sunrise Highway (NYS Route 27) daily, during peak summer months. 2. Traffic Characteristics Traffic volumes have increased in concert with population growth in the Towns of Southampton and East Hampton. The New York State Department of Transportation (NYSDOT) maintains

More information

Travel to School in California

Travel to School in California Travel to School in California Findings from the California - National Household Travel Survey Prepared for: Active Living Research Bikes Belong Foundation and The Safe Routes to School National Partnership

More information

Pearson Student Mobile Device Survey 2014

Pearson Student Mobile Device Survey 2014 Pearson Student Mobile Device Survey 2014 National Report: College Students Conducted by Harris Poll Field dates: February 13 March 12, 2014 Report date: May 16, 2014 Table of Contents Background & Objectives

More information

How to Develop a Sporting Habit for Life

How to Develop a Sporting Habit for Life How to Develop a Sporting Habit for Life Final report December 2012 Context Sport England s 2012-17 strategy aims to help people and communities across the country transform our sporting culture, so that

More information

The traditional work schedule for an

The traditional work schedule for an A time to work: recent trends in work and flexible schedules Numerous U.S. workers have work schedules different from the standard 9 a.m.-to-5 p.m., Monday-through-Friday, work ; the demands of the industry

More information

BY Aaron Smith NUMBERS, FACTS AND TRENDS SHAPING THE WORLD FOR RELEASE NOVEMBER 19, 2015 FOR FURTHER INFORMATION ON THIS REPORT:

BY Aaron Smith NUMBERS, FACTS AND TRENDS SHAPING THE WORLD FOR RELEASE NOVEMBER 19, 2015 FOR FURTHER INFORMATION ON THIS REPORT: NUMBERS, FACTS AND TRENDS SHAPING THE WORLD FOR RELEASE NOVEMBER 19, 2015 BY Aaron Smith FOR FURTHER INFORMATION ON THIS REPORT: Aaron Smith, Associate Director, Research Dana Page, Senior Communications

More information

AN EXPLORATORY STUDY OF ST. AUGUSTINE, FL: HERITAGE ATTRACTION TYPES

AN EXPLORATORY STUDY OF ST. AUGUSTINE, FL: HERITAGE ATTRACTION TYPES AN EXPLORATORY STUDY OF ST. AUGUSTINE, FL: HERITAGE ATTRACTION TYPES Matt Wagenheim 325 Florida Gym PO Box 118209 Gainesville, FL 32611 mwagenheim@hhp.ufl.edu Lori Pennington-Gray John Confer Abstract

More information

Substance Use, Treatment Need and Receipt of Treatment in Minnesota:

Substance Use, Treatment Need and Receipt of Treatment in Minnesota: Substance Use, Treatment Need and Receipt of Treatment in Minnesota: Results from Minnesota Student Survey, Minnesota Survey on Adult Substance Use, and Drug and Alcohol Abuse Normative Evaluation System

More information

Market Segmentation and TDM Communications: SmartTrips Welcome Case Study

Market Segmentation and TDM Communications: SmartTrips Welcome Case Study Market Segmentation and TDM Communications: SmartTrips Welcome Case Study Using social messaging and market segmentation for transportation behavior change campaigns Overview: Over the last ten years,

More information

Applying GIS and Survey Data to Transportation Demand Management. Richard Hsu, M.S. Carina Anttila-Suarez, Ph.D.

Applying GIS and Survey Data to Transportation Demand Management. Richard Hsu, M.S. Carina Anttila-Suarez, Ph.D. Applying GIS and Survey Data to Transportation Demand Management Richard Hsu, M.S. Carina Anttila-Suarez, Ph.D. Skyline College at a Glance: Campus population: 16,000+ students 500+ employees Campus environment:

More information

Daily Travel by Persons with Low Income

Daily Travel by Persons with Low Income October 26, 1997 Daily Travel by Persons with Low Income Elaine Murakami Federal Highway Administration Washington, DC Jennifer Young University of Tennessee Knoxville, TN Contents reflect the views of

More information

In 2005, the City of Pasadena, CA, USA, with the support of consultants,

In 2005, the City of Pasadena, CA, USA, with the support of consultants, Creating a Citywide Safe Routes to School Program: Pasadena, CA, USA s Step-by-Step Approach In 2005, the City of Pasadena, CA, USA, initiated development of a comprehensive Safe Routes to School Program.

More information

chapter 3 Community Outreach

chapter 3 Community Outreach 3 Community Outreach The framework of this Plan is the input and support of the community and stakeholder agencies. Staff from SamTrans and City of San Mateo partnered to involve residents, community-based

More information

The Health Insurance Marketplace in Iowa: The consumer perspective

The Health Insurance Marketplace in Iowa: The consumer perspective The Health Insurance in Iowa: The consumer perspective Final report to the Iowa Dept. of Public Health Peter Damiano* Suzanne Bentler* Daniel Shane* University of Iowa Public Policy Center* and College

More information

TransLink. 2014 Bus Service Performance Review

TransLink. 2014 Bus Service Performance Review TransLink 2014 Bus Service Performance Review 2014 BUS SERVICE PERFORMANCE REVIEW 3 Table of Contents Executive Summary....4 1. Overview....6 Analyzing bus service performance... 6 2. Planning Context

More information

Customer Satisfaction Survey. Access Services

Customer Satisfaction Survey. Access Services The Fairfax Research Group 2925 Black Horse Drive Ontario, California 91761 (909) 947-2795 Fax (909) 947-2146 Customer Satisfaction Survey Prepared for Access Services March 2012 Prepared by: Table of

More information

Appendix 3: Example Travel Survey

Appendix 3: Example Travel Survey Appendix 3: Example Travel Survey Before putting together your Travel Plan you will need to complete a staff travel survey so that you know how employees currently travel to work and why they travel the

More information

75 Washington Ave. Suite 206 Portland, ME 04101. (207) 767-6440 www.marketdecisions.com

75 Washington Ave. Suite 206 Portland, ME 04101. (207) 767-6440 www.marketdecisions.com 75 Washington Ave. Suite 206 Portland, ME 04101 (207) 767-6440 www.marketdecisions.com Comprehensive Report 2014 Vermont Household Health Insurance Survey Vermont Department of Regulation, Insurance Division

More information

The Arbitron National In-Car Study

The Arbitron National In-Car Study The Arbitron National In-Car Study 2009 Edition Presented by: Diane Williams Senior Media Research Analyst Custom Research Arbitron Inc. 142 West 57th Street New York, NY 10019 (212) 887-1461 diane.williams@arbitron.com

More information

Release #2301 Release Date and Time: 6:00 a.m., Tuesday, March 10, 2009

Release #2301 Release Date and Time: 6:00 a.m., Tuesday, March 10, 2009 THE FIELD POLL THE INDEPENDENT AND NON-PARTISAN SURVEY OF PUBLIC OPINION ESTABLISHED IN 1947 AS THE CALIFORNIA POLL BY MERVIN FIELD Field Research Corporation 601 California Street, Suite 900 San Francisco,

More information

2014 BIENNIAL TRANSPORTATION SURVEY REPORT

2014 BIENNIAL TRANSPORTATION SURVEY REPORT 2014 BIENNIAL TRANSPORTATION SURVEY REPORT January 15, 2015 Cover image: The Lake Mendota shoreline is pictured in an aerial view of the University of Wisconsin-Madison campus looking toward the downtown

More information

IDENTITY THEFT: WHO S AT RISK?

IDENTITY THEFT: WHO S AT RISK? IDENTITY THEFT: WHO S AT RISK? Gretchen S. Anderson Senior Research Advisor, ganderson@aarp.org September 2014 Methodology OBJECTIVES & METHODOLOGY AARP Fraud Watch Network and AARP The Magazine commissioned

More information

How to use your go card on the TransLink network. TransLink go card user guide

How to use your go card on the TransLink network. TransLink go card user guide How to use your go card on the TransLink network TransLink go card user guide Contents The benefits of travelling using go card 2 How to travel using your go card 3 How to top up your go card 4 Touch on

More information

Seat belt and mobile phone use surveys: England and Scotland, 2014

Seat belt and mobile phone use surveys: England and Scotland, 2014 Statistical Release 25 February 2015 Seat belt and mobile phone use surveys: England and Scotland, 2014 Main findings In 2014, 1.6% of all drivers and 1.4% of car drivers in England and Scotland were using

More information